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Our Year in Review 2018/19 | 5 CEO’S Report

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Our Year in Review 2018/19 | 5 CEO’S Report our year in review Annual Report 2018/19 A secure home for all www.shelternsw.org.au Who we are Serving NSW through five decades, Shelter is the State’s peak housing, policy and advocacy body. We are independent Contents 02 Who we are We provide systemic advocacy and advice on policy, planning 04 Welcome from our Chair and legislation for the whole NSW housing system. 05 Meet our team We advocate to Government on changes to policy positions to 06 CEO’s report resolve housing inequality. We promote and represent broad interests across the housing 08 Our year in numbers system and don’t represent particular services. Published in 10 Housing system issues November 2018 by Shelter NSW We’re non-partisan and work with all levels of Government, the 12 Goal 1 – Be a thriving and leading organisation private sector and not-for-profit organisations. 14 Goal 2 – We promote social justice Influence policy and practice We support the rights of very low, low- and moderate-income 16 Goal 3 – households who are disadvantaged in the housing market. Engage and educate the community We aim to ensure that consumer voices are included in our 18 Goal 4 – policy development, review and responses, especially those who Harness knowledge, experience are on very low, low and moderate incomes. and expertise We lead and collaborate 22 Our members We connect with stakeholders and residents around new ideas 25 Treasurer’s report and policy solutions to address housing inequality. 26 Financial Reports We collaborate with other peaks, industry and advocacy groups who share our values and aspirations. We are experts and value expertise and evidence We know and understand the housing system. We lead on research into the causes of inequity and injustice in Published in November 2019 by Shelter NSW the housing system and advocate evidence-based solutions that ABN: 95 942 688 134 aim to make the housing system fairer for all. © Shelter NSW Incorporated Our solutions and policy advocacy anticipate emerging housing Tel: (02) 9267 5733 policy issues so we can lead on influencing the solutions. [email protected] www.shelternsw.org.au 2 3 Welcome from our Chair We have a new Strategic Plan (2018-21) that expands beyond our traditional goal to improve outcomes for very low and low- Meet our team income households. Shelter is working across sectors to develop a shared contemporary vision for a sustainable and effective housing Board members Staff members system for NSW. We believe in a secure Chairperson Chief Executive Officer home for all. After over forty years serving the NSW Sue Cripps Karen Walsh community, our work is sadly not finished. A new chapter Treasurer Principal Policy Officer Long social housing waiting lists, rising Our CEO Karen Walsh is leaving Shelter to Tony Gilmour (from 25 Oct 2018) Adam Farrar (until Dec 2018) homelessness, high rents, insecure take up a position with the Northern Territory Ben Spies-Butcher (to 25 Oct 2018) Senior Policy Officer tenancies, over-crowding and high barriers Government at the end of October 2019. for first-time-buyers are clear signs the Secretary & Public Officer Ned Cutcher Karen is a strong and skilled leader who Liz Yeo housing system is broken. Recent high-profile Senior Policy Officer has worked hard with the Shelter board to apartment building defects show even longer- Ordinary Board Members (Publications and Communication) reinvigorate our approach to engagement, term purchasers, strata owners, investors Agnes Yi consultation and the value we provide to Howard Bell (from 29 Nov 2018) and wealthy tenants are not immune. government, members and the broader Poppy Dowsett Policy Officer – Outreach, Engagement It doesn’t have to be this way. community. We have consolidated our Tony Gilmour (from 27 Sep 2018) & Advocacy Shelter’s thought leadership can help mend position as a strong and well-respected Bill Randolph Sarah Wilson (until Sep 2018) the Australian housing system. We can bring advocate around housing issues for all people Sophia Maalsen (from 27 Jun 2019) Thomas Chailloux (from Oct 2018) Garry Mallard together government, civil society, and the under her leadership. Office Administrator Stacey Miers private sector to make change happen. As To support and continue this work, Stacey Yana Myronenko an independent housing policy and advocacy Ben Spies-Butcher (to 2 May 2019) Miers, a leading urban planner and housing Casual staff/short-term project officers body we serve the interests of all NSW advocate will be moving into the Acting and pro-bono work residents who are doing it tough. Board attendance CEO role whilst the board undertakes a Edward Bourke Firm foundations recruitment process. We wish Karen well in Howard Bell ●●●●●● Bernie Coates her next adventures. Shelter is in a strong position in our fifth Sue Cripps ●●●●●●●● Paola Nunez decade. We continue to receive strong Poppy Dowsett ●●●●●●●● Nadia Ballantine–Jones Mark Singer support from NSW Government, and in Sue Cripps Tony Gilmour ●●●●●● return bring insight, guidance and new ideas Chair Bill Randolph ●●●●●●●● to policy making. During the 2019 State and Commonwealth elections we developed a Sophia Maalsen ● visionary yet practical platform, and worked Garry Mallard ●●●●●●●● with all political parties across the spectrum Stacey Miers ●●●●●●●● to raise housing as a key issue. Ben Spies-Butcher ●●●●●● Liz Yeo ●●●●●●●● 4 Shelter NSW • Our year in review 2018/19 | 5 CEO’s report policy excellence and collaborative practice. A huge thanks to each of you for making my time at Shelter such a great experience. Thanks also to Paola Nunez, Nadia Ballantine-Jones and Mark Singer, and also Nicholas Commins of Hunt and Hunt Lawyers - our committed “pro bono” supporters who each made I am pleased to report on another successful significant contributions to our work this year. year at Shelter NSW. This has emerged from Sincere thanks to the Board for your strong partnerships; active participation at stewardship and for trusting me to lead and Government policy and planning tables; and get on with the job. Special thanks to our a refreshed policy agenda producing high- Chair Sue Cripps, whose energy and great quality research and advocacy based on lived leadership of the Board, and support to me as experience. CEO has enabled Shelter NSW to implement At a national level, I have served my second transformational change and affirm its position year as Vice Chair of the National Shelter as a strong and agile housing policy peak. Council. The National Shelter network It was indeed a big year. We saw both a State has strengthened its advocacy through and Federal election; structural changes collaborative projects and in uniting our within the machinery of Government; a messages – including refreshing National review of the Sector Development funding National Shelter Roundtable Shelter’s policy platform, publishing the program; rising trends in homelessness and Inclusionary Zoning Research; and taking housing rental stress; and many “emerging a lead role to support the Capital City issues” in the housing policy space. The Lord Mayors’ housing and homelessness status of many policy priorities on our advocacy; as well as active membership in agenda has not changed. However, we the Everybody’s Home Campaign. have responded to these challenges through We’ve used every possible engagement adopting a collaborative approach and platform to promote our messages, engage playing to our strengths. We are grateful to and gather insights to ensure our policy our collaborators and partners and recognise advocacy is robust. We developed our that together, this collective expertise and ‘Visioning Project’ to gather insights and knowledge are critical to making an impact perspectives on what a sustainable housing and in reaching our vision. system should look like. Our engagements This is my last report for Shelter NSW. I am are critical to building an evidence base confident that Shelter NSW is well placed to and advocacy that’s informed by experts continually adapt and effectively respond to and consumers, especially those who are the housing policy challenges ahead, and adversely affected by housing policy failures. will continue to be a thriving organisation. We said farewell to Adam Farrar (who retired) To repeat my words from last year’s Report, and Yana Myronenko. We wish them all the “What we deliver in the future is limited only best for the future. The team, both past and by our imagination” present, has been committed to Shelter’s Karen Walsh vision and values and continually strives for CEO 6 Shelter NSW • Our year in review 2018/19 | 7 Provided direct 32 formal Presented at 45 partnership or Our year information and submissions made 44 events and Shelter NSW events referral assistance Including 21 in panels reaching and consultations to 40 people in response to draft 4000+ people attended by 1500+ in numbers need who were Local Strategic people homeless or at risk Planning Statements of homelessness Partnered with A seat at the table 41 Real Media followers the Sydney over 50 housing mentions including 1,755 Alliance to facilitate policy and interviews on radio, engagement with planning forums TV and print media 2,019 followers 150 residents or reviews across metropolitan Sydney resulting 245 connections in 70 residents 193 engagements making submissions with Ministers, MPs, to Local Strategic Councillors and 6,500 Planning Mayors including 13 collective 6 Research website visits Statements. letters to 95 State advocacy and Reports published and Federal MPs campaigns (includes joint 12,285 website users and Councils; research) 35 face-to-face meetings and 51 63 emails eBulletins published Member and Stakeholder Engagement and Satisfaction 126 45% Response Rate to our annual survey 50% of our members participated in a Members consultation or request for input from Shelter 92% of our members believe they are well informed by Shelter on housing policy Thomas Chailloux with Zorica Lackovic - a long-term member of Shelter NSW and community housing tenant.
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