Know Your Council Bi Fiosrach Mun Chomhairle Agad

1 Multi-Member Wards Uàrdan Ioma-Bhall

Thurso (2)

Landward Wick (3) North, West Caithness (4) & Central (1)

East Sutherland & Edderton (5)

Wester Ross, Strathpeffer & Lochalsh (6) Cromarty & Firth (7) Easter Ross (8)

Dingwall (10) Culloden & Ardersier (18) Black & Seaforth (9) Isle Eilean a' Cheò (11) Nairn (19)

Aird & Loch Ness (13) South (20)

Inverness West (14) Badenoch (15) Caol & Mallaig (12) & Strathspey (21) Inverness Millburn (17) Fort William & Ardnamurchan (22) Inverness Ness-side (16)

INVERNESS

Contents Ro-innse Strengthening the Highlands 3 Ward Managers 19 About The Council 3 Council Contacts 21 Know Your Councillor 4 Putting Customers First 29 Offi ce Bearers 16 Notes 31 Senior Management Team 18

2 Working together for the Highlands 2012-2017 Ag obair còmhla airson na Gàidhealtachd 2012-2017

The Highland Council has produced a programme of action, which sets out its priorities for the next fi ve years. The Council aims to create sustainable communities with more balanced population growth and economic development across the Highlands and to build a fairer and healthier Highlands. The Programme contains a total of 129 commitments across seven main themes. The themes are: Working together for the economy; Working together for better housing; Working together for our children and young Working together to empower our people; communities; and Working together for caring communities; Working together for strong and safe Working together for better infrastructure; communities. About Mu Chomhairle Na Gàidhealtachd

We are one of 32 all-purpose councils in , Other Committees (Groups) serving over 222,000 people across 26,484 sq km. Audit and Scrutiny Committee Membership Community Safety, Public Engagement and Equalities Committee The Council has 80 elected members, serving on 14 four-member wards and 8 three-member wards. Pensions Committee Members will serve on the Council until 2017. The Gaelic Implementation Group | Buidheann representation is: Buileachaidh na Gàidhlig 22 Regulatory Committees North Planning Applications Committee 14 Liberal Democrat South Planning Applications Committee 8 Labour Planning Review Body 35 Independent Highland Licensing Committee Highland Licensing Board 1 Independent Nationalist Areas Committees The Administration comprises members of the SNP, Liberal Democrat and Labour Groups. Independent Caithness and Sutherland Area Committee members make up the Opposition. City of Inverness Area Committee Committees Ward Forums Members serve on the following committees, Elected members serve on Ward Forums, which are which meet at The Highland Council Headquarters, open to the public. Ward members are joined by the Glenurquhart Road, Inverness, generally on a ward manager, key partners and agencies, including Wednesday or Thursday: Community Councils, in discussing matters of local interest. Strategic Committees Adult and Children’s Services Committee Joint Boards (to 31 March 2013) Finance, Housing and Resources Committee Members sit on the Northern Joint Police Board and the Highland and Islands Fire Board – boards Planning, Environment and Development which also comprise elected members from Orkney, Committee Shetland and the Western Isles. They also serve on Transport, Environmental and Community the Highland and Western Isles Valuation Joint Board, Services Committee which also involves members from the Western Isles.

3 Know Your Councillor Cuir Eòlas air a’ Chomhairliche Agad

Key Ward 1 North, West and Central Sutherland Strategic Committees George Farlow, SNP ACS Adult and Children’s Services Committee Telephone: 01854 612780 FHR Finance, Housing and Resources Mobile: 07919 544753 Committee Address: 7 Seaforth Road, IV26 2UY PED Planning, Environment and Development Committee Email: [email protected] TECS Transport, Environmental and Community Committees: Vice-Chair PED, TECS, GIG, NPAC Services Committee Vice-Chair PRB Area Ctte/Board: CSAC

Other Committees (Groups) Ward 1 North, West and Central Sutherland

A&S Audit and Scrutiny Committee Hugh Morrison, Independent CPE Community Safety, Public Engagement and Equalities Committee Mobile: 07557 566543 PC Pensions Committee Address: Orcadia, Lerin, Durness, GIG Gaelic Implementation Group | Sutherland IV27 4QB Email: [email protected] Buidheann Buileachaidh na Gàidhlig

Committees: FHR, TECS Area Ctte/Board: CSAC Regulatory Committees NPAC North Planning Applications Committee (Wards 1-11) Ward 1 North, West and Central Sutherland SPAC South Planning Applications Committee Linda Munro, Liberal Democrats (Wards 12-22) Telephone: 01641 521779 PRB Planning Review Body Mobile: 07818 075273 HLC Highland Licensing Committee Address: 3 Achnabourin, Strathnaver, , Sutherland KW11 6UA HLB Highland Licensing Board Email: [email protected] Champions’ Co-ordinator and Childrens’ Champion Committees: ACS, CPE Areas Committees Area Ctte/Board: CSAC, POLICE CIAC City of Inverness Area Committee CSAC Caithness and Sutherland Area Committee

Joint Boards FIRE Highlands and Islands Fire Board POLICE Northern Joint Police Board VJB Highlands and Islands Valuation Joint Board

4 Know Your Councillor Cuir Eòlas air a’ Chomhairliche Agad

Ward 2 Thurso Ward 3 Wick

Donnie Mackay, Independent Bill Fernie, Independent Telephone: 01847 891621 Telephone/Fax: 01955 609343 Mobile: 07833 496219 Telephone: 01955 604648 (Business) Address: 2 Wilson Terrace, Thurso Address: 19 March Road, Wick KW1 5TY Email: [email protected] Email: [email protected] Email: [email protected] (Business)

Committees: FHR, PED, NPAC Committees: Vice-Chair A&S, ACS, NPAC Area Ctte/Board: CSAC, FIRE Area Ctte/Board: CSAC

Ward 2 Thurso Ward 3 Wick

John Rosie, Independent Neil MacDonald, Labour Telephone: 01847 891584 Telephone: 01955 605829 Mobile: 07833 496202 Mobile: 07557 744400 Address: 3 Thorsdale View, Thurso, Address: 10 West Banks Terrace, Wick, Caithness KW14 7ET Caithness KW1 5NA Email: [email protected] Email: [email protected]

Committees: TECS, A&S, HLC Committees: A&S Area Ctte/Board: CSAC, POLICE Area Ctte/Board: CSAC

Ward 2 Thurso Ward 3 Wick

Roger Saxon, Labour Gail Ross, SNP

Mobile: 07557 566554 Mobile: 07557 480847 Address: 73 Upper Burnside Drive, Thurso, Address: 62 Argyle Square, Wick KW1 5AJ Caithness KW14 7XB Email: [email protected] Email: [email protected] Caithness Civic Leader Committees: PED, CPE, PRB Committees: ACS, A&S Area Ctte/Board: CSAC, POLICE Area Ctte/Board: CSAC, FIRE Achmelvich beach © Iain Sarjeant

5 Know Your Councillor Cuir Eòlas air a’ Chomhairliche Agad

Ward 4 Landward Caithness Ward 5 East Sutherland and Edderton

David Bremner, Independent Deirdre Mackay, Labour Telephone: 01955 603220 Telephone: 01408 622340 Mobile: 07788 387582 Address: An-Cunairt, Rockhill Road, Address: 2 Muirfi eld Road, Brora, Hempriggs, Wick, Caithness KW1 5TP Sutherland KW9 6QY Email: [email protected] Email: [email protected]

Committees: A&S Committees: ACS Area Ctte/Board: CSAC, VJB Area Ctte/Board: Leader CSAC

Ward 4 Landward Caithness Ward 5 East Sutherland and Edderton

Robert Coghill, Independent Jim McGillivray, Independent Telephone: 01955 661266 Telephone: 01862 811593 Mobile: 07831 224525 Address: Balbreck Farmhouse, Clayock, Address: Struay Villa, 11 School Street, Embo, Halkirk KW12 6UZ , Sutherland IV25 3PZ Email: [email protected] Email: [email protected]

Committees: Vice-Chair NPAC, PED, A&S Committees: PED, GIG Area Ctte/Board: CSAC Area Ctte/Board: CSAC

Ward 4 Landward Caithness Ward 5 East Sutherland and Edderton

Willie Mackay, Independent Graham Phillips, SNP Telephone: 01955 621876 (Business) Mobile: 07557 566529 (Business) Mobile: 07557 566547 Mobile: 07800 759806 Address: Unes House, Littleferry, Golspie, Address: 36 Oldhall, Watten, Sutherland KW10 6TD Caithness KW1 5XL Email: [email protected] Email: [email protected] Committees: ACS, HLC, HLB Committees: Chair TECS, FHR, NPAC Area Ctte/Board: CSAC, POLICE Area Ctte/Board: CSAC

Ward 4 Landward Caithness

Alex MacLeod, SNP

Mobile: 07557 566532 Address: Kinrhive House, Kinrhive Estate and Farm, Delny IV18 0PF Email: [email protected]

Committees: PED, A&S, GIG, NPAC Area Ctte/Board: CSAC Sinclair’s Bay © The Caithness Collection

6 Know Your Councillor Cuir Eòlas air a’ Chomhairliche Agad

Ward 6 Wester Ross, Strathpeff er and Lochalsh Ward 7

Isabelle Campbell, Independent Mike Finlayson, Independent Telephone/Fax: 01599 511461 Telephone: 01349 831147 Mobile: 07771 370956 Mobile: 07825 116509 Address: Coach House, Glenshiel, Address: Amberlea, Glenskiach, , By Kyle IV40 8HW Ross-shire IV16 9UU Email: [email protected] Email: michael.fi [email protected]

Committees: ACS, NPAC, PRB Committees: TECS, CPE, NPAC Area Ctte/Board: FIRE Area Ctte/Board:

Ward 6 Wester Ross, Strathpeff er and Lochalsh Ward 7 Cromarty Firth

Ian Cockburn, SNP Martin Rattray, Liberal Democrats Telephone: 01349 853798 Mobile: 07557 566544 Mobile: 07825 116508 Address: Hillcrest, Tarvie, Strathpeffer, Address: 21 Cromlet Park, Invergordon, Ross-shire IV14 9EJ Ross-shire IV18 0RN Email: [email protected] Email: [email protected]

Committees: FHR, HLC, HLB Committees: ACS, TECS, PRB Area Ctte/Board: VJB Area Ctte/Board:

Ward 6 Wester Ross, Strathpeff er and Lochalsh Ward 7 Cromarty Firth

Richard Greene, Independent Maxine Smith, SNP Telephone: 01445 712890 Mobile: 07775 411282 Mobile: 07751 227367 Address: 7 Burnside Terrace, Strath, Gairloch, Address: 5 Calrichie Cottages, Ross-shire IV21 2BY Invergordon IV18 0LN Email: [email protected] Email: [email protected] Vice-Convener Committees: PED, TECS, HLC, HLB Committees: Chair HLC/HLB, TECS, NPAC Area Ctte/Board: Area Ctte/Board:

Ward 6 Wester Ross, Strathpeff er and Lochalsh Ward 7 Cromarty Firth

Audrey Sinclair, Independent Carolyn Wilson, Independent Telephone: 01599 534970 Telephone: 01349 883978 Mobile: 07833 496203 Fax: 01349 884879 Address: Carnmore, Badicaul, Mobile: 07740 410257 Kyle of Lochalsh IV40 8BB Address: Dalmore Farm, Alness IV17 0UX Email: [email protected] Email: [email protected] Leader of the Opposition Committees: PED, GIG, NPAC, PRB Committees: FHR, PC Area Ctte/Board: Vice-Chair FIRE Board Area Ctte/Board:

7 Know Your Councillor Cuir Eòlas air a’ Chomhairliche Agad

Ward 8 Tain and Easter Ross Ward 9 Dingwall and Seaforth

Alasdair Rhind, Independent Graham MacKenzie, SNP Telephone/Fax: 01862 892521 Mobile: 07831 483804 Mobile: 07557 566541 Address: Morningside, Scotsburn Road, Address: 19 Drumdyre Road, Dingwall, Tain IV19 1PU Ross-shire IV15 9RW Email: [email protected] Email: [email protected]

Committees: TECS, A&S Committees: ACS, A&S Area Ctte/Board: Area Ctte/Board: FIRE

Ward 8 Tain and Easter Ross Ward 9 Dingwall and Seaforth

Fiona Robertson, Independent Alister Mackinnon, Independent Telephone: 01862 892756 Telephone: 01349 863135 Mobile: 07747 793354 Mobile: 07786 391561 Address: Tigh-Na-Sonas, Newton, Address: Maybury, 17 Braes of Conon, Tain IV20 1RU Conon Bridge, Dingwall, Ross-shire IV7 8AX Email: fi [email protected] Email: [email protected]

Committees: ACS, NPAC Committees: FHR, A&S, PC Area Ctte/Board: Area Ctte/Board: POLICE

Ward 8 Tain and Easter Ross Ward 9 Dingwall and Seaforth

Jamie Stone, Liberal Democrats Angela MacLean, Liberal Democrats Telephone: 01862 892726 Telephone/Fax: 01349 864401 Mobile: 07748 111328 Mobile: 07825 116505 Address: Knockbreck House, Tain IV19 1LZ Address: 21 Grant Crescent, Maryburgh, Ross and Cromarty IV7 8EW Email: [email protected] Email: [email protected]

Committees: FHR, A&S, HLC, HLB Committees: TECS, CPE, NPAC Area Ctte/Board: FIRE Area Ctte/Board:

Ward 9 Dingwall and Seaforth

Margaret Paterson, Independent Telephone: 01349 864424 Fax: 01349 862454 Mobile: 07833 496218 Address: Craiglea, Craig Road, Dingwall, Ross-shire IV15 9LF Email: [email protected] Committees: ACS, GIG, NPAC Area Ctte/Board: FIRE Photo Mermaid Of The North, Balintore © Donald Bain

8 Know Your Councillor Cuir Eòlas air a’ Chomhairliche Agad

Ward 10 Ward 11 Eilean a’ Cheò

David Alston, Liberal Democrats Hamish Fraser, Independent Telephone: 01381 600243 Telephone/Fax: 01471 822929 Mobile: 07771 664445 Telephone: 01471 822408 (Home) Address: Buzancy, 51 Church Street, Address: 8 Scullamus, Breakish, Cromarty IV11 8XA Isle of Skye IV42 8QB Email: [email protected] Email: [email protected] Depute Leader of the Council Committees: Vice-Chair FHR, PC Committees: Chair GIG, CPE Ex-offi cio on all Strategic Committees Area Ctte/Board: Vice-Chair POLICE

Ward 10 Black Isle Ward 11 Eilean a’ Cheò

Billy Barclay, Independent John Gordon, Independent Telephone/Fax: 01381 621736 Telephone: 01478 611783 Mobile: 07557 744399 Address: Boggiewell Farm, Fortrose IV10 8SN Address: 3 Mill Park, Staffi n Road, Portree, Isle of Skye IV51 9EY Email: [email protected] Email: [email protected]

Committees: TECS Committees: PED, GIG Area Ctte/Board: Area Ctte/Board:

Ward 10 Black Isle Ward 11 Eilean a’ Cheò

Craig Fraser, SNP Drew Millar, Liberal Democrats Telephone: 01381 600871 Telephone: 01478 612895 (Home) Mobile: 07795 168703 Mobile: 07801 385994 Address: West Wing, Bellevue House, Address: Ibrox, 6 Carndearg Place, Portree, Church Street, Cromarty IV11 8XA Isle of Skye IV51 9PZ Email: [email protected] Email: [email protected]

Committees: PED, GIG, NPAC Committees: Chair CPE, Vice-Chair HLC/HLB, PED, GIG, NPAC Area Ctte/Board: POLICE Area Ctte/Board: FIRE, POLICE

Ward 10 Black Isle Ward 11 Eilean a’ Cheò

Isobel McCallum, Independent Ian Renwick, SNP Telephone/Fax: 01463 811045 Telephone: 01470 582386 Mobile: 07742 101300 Mobile: 07771 370954 Address: Belmaduthy, Munlochy, Address: Lochside, Brookside, Clachamish, Ross and Cromarty IV8 8PF Portree, Isle of Skye IV51 9NY Email: [email protected] Email: [email protected]

Committees: Chair NPAC, FHR, PED, PRB Committees: PED, CPE, NPAC Area Ctte/Board: Area Ctte/Board: POLICE

9 Know Your Councillor Cuir Eòlas air a’ Chomhairliche Agad

Ward 12 Ward 13 Aird and Loch Ness

Bill Clark, SNP Helen Carmichael, Independent Telephone/Fax: 01397 773150 Telephone: 01463 782555 Mobile: 07775 411281 Mobile: 07771 370962 Address: Darag, Wilson Way, Tomonie, Address: Hawthorn Villa, 25 Ferry Road, Banavie, Fort William PH33 7LX Beauly IV4 7EA Email: [email protected] Email: [email protected]

Committees: A&S, TECS, SPAC Committees: FHR, PED, PC Area Ctte/Board: Area Ctte/Board: CIAC, FIRE, Chair VJB

Ward 12 Caol and Mallaig Ward 13 Aird and Loch Ness

Allan Henderson, Independent Margaret Davidson, Independent Telephone: 01397 705954 Telephone/Fax: 01463 861424 Mobile: 07818 015689 Address: The Gantocks, Achintore Road, Address: Abriachan Nurseries, Kilianan, Fort William PH33 6RN Loch Ness Side, Inverness IV3 8LA Email: [email protected] Email: [email protected] Provost of Lochaber Committees: TECS, A&S, HLC, HLB Committees: Chair A&S, ACS, FHR, SPAC Area Ctte/Board: Area Ctte/Board: CIAC

Ward 12 Caol and Mallaig Ward 13 Aird and Loch Ness

Eddie Hunter, Independent Drew Hendry, SNP Telephone: 01397 703918 Telephone: 01463 811480 Mobile: 07748 320071 Address: 11 Glendessary Street, Caol, Address: Old Kilcoy House, Tore, Muir of Ord, Fort William PH33 7BT Ross-shire IV6 7RZ Email: [email protected] Email: [email protected] Leader of the Council Committees: ACS, A&S Ex-offi cio on all Strategic Committees Area Ctte/Board: FIRE Area Ctte/Board: CIAC

Ward 13 Aird and Loch Ness

Hamish Wood, Liberal Democrats Telephone: 01463 712530

Address: 14 Kennedy Drive, Scorguie, Inverness IV3 8QR Email: [email protected] Vice-Convener Committees: FHR, PED, SPAC, HLC Area Ctte/Board: CIAC Ladhar Beinn from Eileann Choinneach © Richard Webb

10 Know Your Councillor Cuir Eòlas air a’ Chomhairliche Agad

Ward 14 Ward 15 Inverness Central

Allan Duff y, SNP Janet Campbell, Independent Telephone: 01463 226598 Mobile: 07557 566538 Address: 47 Craigton Avenue, Address: 39 Leachkin Avenue, Inverness IV3 8AZ Inverness IV3 8LH Email: [email protected] Email: [email protected] Veterans’ Champion Committees: PED, CPE, SPAC, HLC, HLB Committees: CPE Area Ctte/Board: CIAC Area Ctte/Board: CIAC

Ward 14 Inverness West Ward 15 Inverness Central

Alex Graham, Liberal Democrats Donnie Kerr, Independent Nationalist Telephone: 01463 241148 Telephone: 01463 225217 Mobile: 07774 337710 Address: 9 Rangemore Road, Address: 22 Upper Kessock Street, Inverness IV3 5EA Inverness IV3 8JQ Email: [email protected] Email: [email protected] Provost of Inverness Committees: TECS Committees: SPAC Area Ctte/Board: CIAC, POLICE Area Ctte/Board: CIAC

Ward 14 Inverness West Ward 15 Inverness Central

Graham Ross, Independent Richard Laird, SNP

Mobile: 07557 566542 Mobile: 07557 566552 Address: 5 Ardness Place, Inverness IV2 4QJ Address: 4 Maple Drive, Inverness IV3 5RJ

Email: [email protected] Email: [email protected]

Committees: ACS, CPE Committees: FHR, TECS, SPAC, HLC, HLB Area Ctte/Board: CIAC, POLICE Area Ctte/Board: CIAC, FIRE

Ward 15 Inverness Central

Bet McAllister, Labour Telephone: 01463 710558 Mobile: 07734 733315 Address: 17 Harris Road, Damfi eld, Inverness IV2 3LS Email: [email protected]

Committees: Vice-Chair TECS, ACS Area Ctte/Board: CIAC, FIRE Muirtown Locks © Kirsty Foster, The Highland Council

11 Know Your Councillor Cuir Eòlas air a’ Chomhairliche Agad

Ward 16 Inverness Ness-side Ward 17 Inverness Millburn

Alasdair Christie, Liberal Democrats Ian Brown, SNP Telephone: 01463 718532 Telephone: 01463 248924 Mobile: 07775 411334 Mobile: 07771 370955 Address: 7 Balnakyle Road, Lochardil, Address: 104 Drakies Avenue, Inverness IV2 4BW Inverness IV2 3SD Email: [email protected] Email: [email protected] Leader of the City of Inverness Area Committee Committees: Chair ACS, A&S, FHR Committees: Area Ctte/Board: CIAC, VJB Area Ctte/Board: CIAC

Ward 16 Inverness Ness-side Ward 17 Inverness Millburn

Norrie Donald, Independent Jimmy Gray, Labour Telephone: 01463 751396 Telephone/Fax: 01463 729730 Mobile: 07718 921173 Mobile: 07751 279907 Address: 3 Strath Gardens, Dores, Address: 18 Beaufort Road, Inverness IV2 3NP Inverness IV2 6TT Email: [email protected] Email: [email protected] Convener Committees: FHR, TECS, PC, PRB Committees: Chair SPAC, PED Area Ctte/Board: CIAC, POLICE Area Ctte/Board: CIAC

Ward 16 Inverness Ness-side Ward 17 Inverness Millburn

Fraser Parr, Labour Ken MacLeod, Liberal Democrats Telephone: 01463 871052 Telephone: 01463 772001 Mobile: 07557 566475 Address: 18 Drynie Park, Muir of Ord IV6 7RP Address: 26 Greenwood Gardens, Milton of Leys, Inverness IV2 6GP Email: [email protected] Email: [email protected]

Committees: FHR, GIG, SPAC Committees: TECS, GIG, PC Area Ctte/Board: CIAC, FIRE Area Ctte/Board: CIAC

Ward 16 Inverness Ness-side

Jean Slater, SNP

Mobile: 07557 566549 Address: 67 Oldtown Road, Hilton, Inverness IV2 4HU Email: [email protected]

Committees: ACS, CPE, SPAC Area Ctte/Board: CIAC Holm Dell Flood Defences © Joe Foster

12 Know Your Councillor Cuir Eòlas air a’ Chomhairliche Agad

Ward 18 Culloden and Ardersier Ward 19 Nairn

Roddy Balfour, Independent Laurie Fraser, Independent Telephone: 01667 493457 Telephone: 01667 452950 Fax: 01667 493840 Telephone: 01667 453038 (Business) Address: Torran Gorm, Cantray, Fax: 01667 452067 Croy IV2 5PS Address: Fallowdene, Marine Road, Email: [email protected] Nairn IV12 4EA Email: [email protected] Committees: TECS, A&S, SPAC Committees: FHR Area Ctte/Board: CIAC, FIRE Area Ctte/Board: VJB

Ward 18 Culloden and Ardersier Ward 19 Nairn

John Ford, Labour Michael Green, Independent Telephone: 01463 792646 Mobile: 07557 566553 Address: 12 Moraypark Avenue, Culloden, Address: Duncrievie, Seabank Road, Inverness IV2 7LS Nairn IV12 4HA Email: [email protected] Email: [email protected]

Committees: FHR, PC, SPAC Committees: PED, SPAC Area Ctte/Board: CIAC, VJB Area Ctte/Board: VJB

Ward 18 Culloden and Ardersier Ward 19 Nairn

Glynis Sinclair, SNP Colin Macaulay, SNP Telephone: 01667 493893 Mobile: 07557 566539 Address: St Clair’s House, Cantray, By Croy, Address: 32 Moss-side Brae, Nairn IV12 5LS Inverness, IV2 5PW Email: [email protected] Email: [email protected] Depute Provost Committees: Committees: Vice-Chair SPAC, FHR, CPE, PC Area Ctte/Board: CIAC Area Ctte/Board: POLICE

Ward 18 Culloden and Ardersier Ward 19 Nairn

Kate Stephen, Liberal Democrats Liz MacDonald, SNP Telephone/Fax: 01667 455661 Mobile: 07557 566551 Mobile: 07557 566478 Address: 11 Meadow Road, Balloch, Address: Druimoak, Lochloy Road, Inverness IV2 7JR Nairn IV12 5LF Email: [email protected] Email: [email protected] Older Peoples’ Champion Provost of Nairn Committees: ACS Committees: Vice-Chair ACS, A&S, HLC, HLB Area Ctte/Board: CIAC, FIRE Area Ctte/Board:

13 Know Your Councillor Cuir Eòlas air a’ Chomhairliche Agad

Ward 20 Ward 21 Badenoch and Strathspey

Carolyn Caddick, Liberal Democrats Jaci Douglas, Independent Telephone: 01463 792951 Telephone: 01479 872546 Mobile: 07557 566468 Mobile: 07557 566474 Address: Torbreck, Easter Muckovie, Westhill, Address: Sonas, Mackay Avenue, Inverness IV2 5BN Grantown on Spey PH26 3EU Email: [email protected] Email: [email protected] Veterans’ Champion Committees: FHR, A&S Committees: ACS, CPE Area Ctte/Board: CIAC Area Ctte/Board:

Ward 20 Inverness South Ward 21 Badenoch and Strathspey

Jim Crawford, Independent Dave Fallows, SNP Telephone: 01463 794941 Telephone: 01540 673966 Mobile: 07543 643413 Address: The Croft, Sunnyside, Culloden Moor, Address: Woodlea, Main Street, Inverness IV2 5EE Newtonmore PH20 1DA Email: [email protected] Email: [email protected]

Committees: PED, SPAC Committees: Chair FHR, Chair PC, SPAC, PRB Area Ctte/Board: CIAC Area Ctte/Board: FIRE

Ward 20 Inverness South Ward 21 Badenoch and Strathspey

Ken Gowans, SNP Bill Lobban, SNP

Mobile: 07557 744401 Mobile: 07557 566546 Address: 16 Westfi eld Brae, Westhill, Address: Pawprints, Dalfaber, Inverness IV2 5TL Aviemore PH22 1QD Email: [email protected] Email: [email protected]

Committees: ACS, A&S Committees: FHR, PED, TECS, SPAC Area Ctte/Board: CIAC, VJB Area Ctte/Board:

Ward 20 Inverness South Ward 21 Badenoch and Strathspey

Thomas Prag, Liberal Democrats Gregor Rimell, Liberal Democrat Telephone: 01463 791697 Telephone/Fax: 01540 673430

Address: Windrush, Easter Muckovie, Address: Broomlea, Golf Course Road, Inverness IV2 5BN Newtonmore PH20 1AT Email: [email protected] Email: [email protected]

Committees: Chair PED, Chair PRB, SPAC Committees: PED, A&S Area Ctte/Board: CIAC Area Ctte/Board:

14 Know Your Councillor Cuir Eòlas air a’ Chomhairliche Agad

Ward 22 Fort William and Ardnamurchan Key Strategic Committees Andrew Baxter, Independent ACS Adult and Children’s Services Committee Telephone: 01855 831563 Mobile: 07740 698173 FHR Finance, Housing and Resources Address: 12 Riverside Road, Kinlochleven, Committee Argyll PH50 4QH PED Planning, Environment and Development Email: [email protected] Committee TECS Transport, Environmental and Community Committees: TECS, CPE, SPAC Area Ctte/Board: Services Committee

Ward 22 Fort William and Ardnamurchan Other Committees (Groups)

Bren Gormley, SNP A&S Audit and Scrutiny Committee Telephone: 01855 821161 CPE Community Safety, Public Engagement and Equalities Committee Address: Lismore House, North Ballachulish, PC Pensions Committee Onich, Fort William PH33 6SA GIG Gaelic Implementation Group | Email: [email protected] Buidheann Buileachaidh na Gàidhlig

Committees: ACS Area Ctte/Board: POLICE Regulatory Committees NPAC North Planning Applications Committee Ward 22 Fort William and Ardnamurchan (Wards 1-11) Thomas MacLennan, Independent SPAC South Planning Applications Committee (Wards 12-22) Mobile: 07557 566550 PRB Planning Review Body Address: Laundry Cottage, Torlundy, HLC Highland Licensing Committee Fort William PH33 6SW HLB Highland Licensing Board Email: [email protected]

Committees: ACS, FHR, PC, SPAC Area Ctte/Board: POLICE Areas Committees CIAC City of Inverness Area Committee

Ward 22 Fort William and Ardnamurchan CSAC Caithness and Sutherland Area Committee Brian Murphy, Labour Telephone: 01397 700339 Mobile: 07557 566473 Joint Boards Address: Orchy Villa, Alma Road, FIRE Highlands and Islands Fire Board Fort William PH33 6HA POLICE Northern Joint Police Board Email: [email protected] VJB Highlands and Islands Valuation Joint Committees: TECS, A&S Board Area Ctte/Board: POLICE

15 Offi ce Bearers Luchd-dreuchd

Leader of the Council: Vice-Convener: Drew Hendry, Maxine Smith, SNP - Aird and Loch Ness SNP - Cromarty Firth

Depute Leader of the Council: Vice-Convener: David Alston, Hamish Wood, Liberal Democrat - Black Isle Liberal Democrat - Aird and Loch Ness

Convener: Leader of the Opposition: Jimmy Gray, Carolyn Wilson, Labour - Inverness Millburn Independent - Cromarty Firth

Strategic Committees Adult and Children’s Services Planning Environment and Development Committee (ACS): Committee (PED): Chair: Alasdair Christie, Chair: Thomas Prag, Liberal Democrat - Inverness Ness-side Liberal Democrat - Inverness South Vice-Chair: Liz MacDonald, Vice-Chair: George Farlow, SNP - Nairn SNP - North West and Central Sutherland

Finance, Housing and Resources Transport Environmental and Community Committee (FHR): Services Committee (TECS): Chair: David Fallows, Chair: Graham Phillips, SNP - Badenoch and Strathspey SNP - East Sutherland Edderton Vice-Chair: David Alston, Vice-Chair: Bet McAllister, Liberal Democrat - Black Isle Labour - Inverness Central

Other Committees (Groups) Audit and Scrutiny Committee (A&S): Gaelic Implementation Group (GIG): Chair: Margaret Davidson, Chair: Hamish Fraser, Independent - Aird and Loch Ness Independent - Eilean a Cheò Vice Chair: Bill Fernie, Independent - Wick Pensions Committee (PC): Chair: David Fallows, Community Safety, Public Engagement SNP - Badenoch and Strathspey and Equalities Committee (CPE): Chair: Drew Millar, Liberal Democrat - Eilean a Cheò

16 Offi ce Bearers Luchd-dreuchd

Regulatory Committees North Planning Applications Committee Highland Licensing Committee (HLC) and -Wards 1-11 (NPAC): Highland Licensing Board (HLB): Chair: Isobel McCallum, Chair/Convener: Maxine Smith, Independent - Black Isle SNP - Cromarty Firth Vice-Chair: Robert Coghill, Vice Chair/ Vice Convener: Drew Millar, Independent - Landward Caithness Liberal Democrat - Eilean a Cheò

South Planning Applications Committee -Wards 12-22 (SPAC): Chair: Jimmy Gray, Labour - Inverness Millburn Vice-Chair: Colin Macaulay, SNP - Nairn

City/Area Committees City of Inverness Area Committee (CIAC): Caithness and Sutherland Area Leader: Ian Brown, Committee (CSAC): SNP - Inverness Millburn (Leader of the City) Leader: Deirdre MacKay, Provost: Alex Graham, Labour – East Sutherland and Edderton Liberal Democrat - Inverness West Depute Provost: Bet McAllister, Labour - Inverness Central Depute Provost: Glynis Sinclair, SNP - Culloden and Ardersier

Joint Boards Highlands and Islands Fire Board (FIRE): Highlands and Western Isles Valuation Convener: Andrew Drever, Joint Board (VJB): Orkney Islands Council Convener: Helen Carmichael, Vice Convener: Audrey Sinclair, Independent - Aird and Loch Ness Independent - Wester Ross, Strathpeffer and Lochalsh Vice Convener: John Mackay, Comhairle nan Eilean Siar (Western Isles Council) Northern Joint Police Board (POLICE): Convener: Mr N M Macleod, Comhairle nan Eilean Siar (Western Isles Council) Vice Convener: Hamish Fraser, Independent - Eilean a’ Cheò

17 Senior Management Team Prìomh Sgioba Stiùiridh

Alistair Dodds, Hugh Fraser, Chief Executive Director of Education, Culture & Sport Telephone: 01463 702837 Telephone: 01463 702801 Fax: 01463 702830 Fax: 01463 711177 Email: [email protected] Email: [email protected]

Steve Barron, Bill Alexander, Depute Chief Executive and Director of Health & Social Care Director of Housing & Property Telephone: 01463 702860 Telephone: 01463 702853 Fax: 01463 702879 Fax: 01463 702855 Email: [email protected] Email: [email protected]

Michelle Morris, Derek Yule, Assistant Chief Executive Director of Finance Telephone: 01463 702845 Telephone: 01463 702301 Fax: 01463 702182 Fax: 01463 702310 Email: [email protected] Email: [email protected]

William Gilfi llan, Stuart Black, Corporate Manager Director of Planning & Development Telephone: 01463 702959 Telephone: 01463 702251 Fax: 01463 702182 Fax: 01463 702298 Email: william.gilfi [email protected] Email: [email protected]

Neil Gillies, Director of TEC Services Telephone: 01463 702601 Fax: 01463 702606 Email: [email protected]

18 Ward Managers Stiùirichean Uàird

Inverness, Nairn, Badenoch and Strathspey Inverness, Nairn, Badenoch and Strathspey

David Haas, City Manager Jimmy Flint, Ward Manager Telephone: 01463 724201 Telephone: 01463 724273 Fax: 01463 724300 Fax: 01463 724300 Address: Town House, Inverness IV1 1JJ Address: Town House, Inverness IV1 1JJ Email: [email protected] Email: jimmy.fl [email protected]

Ward 15: Inverness Central Ward 17: Inverness Millburn Inverness, Nairn, Badenoch and Strathspey Ward 18: Culloden and Ardersier

Charles Stephen, Ward Manager Inverness, Nairn, Badenoch and Strathspey Telephone: 01463 724246 Fax: 01463 724300 Louise Clark, Ward Manager Telephone: Address: Town House, Inverness IV1 1JJ 01667 458511 Fax: Email: [email protected] 01667 452056 Address: The Court House, High Street, Nairn IV12 4AU Ward 13: Aird and Loch Ness Ward 20: Inverness South Email: [email protected] Ward 19: Nairn Inverness, Nairn, Badenoch and Strathspey Ward 21: Badenoch and Strathspey

Stewart Wardlaw, Ward Manager Telephone: 01463 724378 Fax: 01463 724300 Address: Town House, Inverness IV1 1JJ Email: [email protected]

Ward 14: Inverness West Ward 16: Inverness Ness-side Inverness Castle © DavidAnderson, The Highland Council

19 Ward Managers Stiùirichean Uàird

Caithness, Sutherland and Easter Ross Ross, Skye and Lochaber

Helen Ross, Senior Ward Manager Dot Ferguson, Senior Ward Manager Telephone: 01408 635215 Telephone: 01397 707231 Mobile: 07768 164205 Fax: 01397 704016 Address: Drummuie, Golspie KW10 6TA Address: Lochaber House, High Street, Email: [email protected] Fort William PH33 6EL Email: [email protected] Ward 7: Cromarty Firth Ward 12: Caol and Mallaig Ward 8: Tain and Easter Ross Ward 22: Fort William and Ardnamurchan

Caithness, Sutherland and Easter Ross Ross, Skye and Lochaber

Andy Mackay, Ward Manager Robbie Bain, Ward Manager Mobile: 07776 465844 Telephone: 01349 868626 Address: Lairg Service Point, Main Street, Fax: 01349 863465 Lairg IV27 4DB Address: Council Offi ces, High Street, Email: [email protected] Dingwall IV15 9QN Email: [email protected] Ward 1: North, West and Central Sutherland Ward 6: Wester Ross, Strathpeffer and Lochalsh

Caithness, Sutherland and Easter Ross Ross, Skye and Lochaber

David Sutherland, Ward Manager Liz Cowie, Ward Manager Telephone: 01955 607740 Telephone: 01478 613849 Address: Market Square, Wick KW1 4AB Fax: 01478 613828 Email: [email protected] Address: Tigh na Sgire, Park Lane, Portree, Isle of Skye IV51 9GP Email: [email protected] Ward 2: Thurso Ward 11: Eilean a’ Cheò Ward 3: Wick Ward 4: Landward Caithness Ross, Skye and Lochaber

Caithness, Sutherland and Easter Ross Di Agnew, Ward Manager Telephone: 01349 868477 Phil Tomalin, Ward Manager Fax: 01349 863465 Telephone: 01408 635335 Address: Council Offi ces, High Street, Fax: 01408 634041 Dingwall IV15 9QN Address: Drummuie, Golspie KW10 6TA Email: [email protected] Email: [email protected] Ward 9: Dingwall and Seaforth Ward 10: Black Isle Ward 5: East Sutherland and Edderton Applecross © Kirsty Foster, The Highland Council

20 Chief Executive’s Service Seirbheis an Àrd-oifi geir

Chief Executive Business Manager Alistair Dodds Kate Lackie Telephone: 01463 702837 Telephone: 01463 702041 Email: [email protected] Email: [email protected]

Assistant Chief Executive Public Relations Manager Michelle Morris Gordon Fyfe Telephone: 01463 702845 Telephone: 01463 702020 Email: [email protected] Email: [email protected]

Corporate Manager The Chief Executive’s Service is located at: William Gilfi llan The Highland Council Headquarters, Glenurquhart Road, Inverness IV3 5NX Telephone: 01463 702959 Email: william.gilfi [email protected]

Head of E-Government Vicki Nairn Telephone: 01463 702848 Email: [email protected]

Head of Policy & Performance Carron McDiarmid Telephone: 01463 702852 Email: [email protected] Service Point © The Highland Council Head of Legal & Democratic Services Stewart Fraser Telephone: 01463 702112 Email: [email protected]

Head of Human Resources John Batchelor Telephone: 01463 702056 Email: [email protected] Service Point © The Highland Council

21 Education, Culture and Sport Service Seirbheis an Fhoghlaim, a’ Chultair is an Spòrs

Director of Education, Culture & Sport Service Hugh Fraser Telephone: 01463 702801 Email: [email protected] Location: The Highland Council Headquarters, Glenurquhart Road, Inverness IV3 5NX

Head of Support Services Ron Mackenzie Telephone: 01463 702805 Email: [email protected] Location: The Highland Council Headquarters, Glenurquhart Road, Inverness IV3 5NX

Head of Education Services Calum MacSween Telephone: 01463 702804 Email: [email protected] Location: The Highland Council Headquarters, Glenurquhart Road, Inverness IV3 5NX

Inverness Gaelic Primary School © Ewen Weatherspoon

North Area West Area Area Education Manager Area Education Manager Graham Nichols Norma Young Telephone: 01955 602362 Telephone: 01478 613697 Email: [email protected] Email: [email protected] Location: Drummuie, Golspie KE10 6TA Location: Area ECS Offi ce, Elgin Hostel, Dunvegan Road, Portree, Isle of Skye IV51 9EE

Mid Area South Area Area Education Manager Area Education Manager Maurice McIntyre Clifford Cooke Telephone: 01349 863441 Telephone: 01463 702074 Email: [email protected] Email: [email protected] Location: Area ECS Offi ce, Castle Street, Location: The Highland Council Headquarters, Dingwall IV15 9HU Glenurquhart Road, Inverness IV3 5NX

22 Finance Service Seirbheis an Ionmhais

Director of Finance Head of Exchequer and Revenues Derek Yule Dawson Lamont Telephone: 01463 702301 Telephone: 01463 702404 Email: fi [email protected] Email: fi [email protected] Location: The Highland Council Headquarters, Location: The Highland Council Headquarters, Glenurquhart Road, Inverness IV3 5NX Glenurquhart Road, Inverness IV3 5NX

Head of Procurement Head of Accounting and Budgeting Ashley Gould David Robertson Telephone: 01463 703989 Telephone: 01463 702302 Email: fi [email protected] Email: fi [email protected] Location: Church Street Offi ces, 21/23 Church Street, Location: The Highland Council Headquarters, Inverness IV1 1DY Glenurquhart Road, Inverness IV3 5NX

Head of Business Support Head of Internal Audit and Risk Allan Gunn Management Telephone: 01463 702491 Nigel Rose Email: fi [email protected] Telephone: 01463 702399 Location: The Highland Council Headquarters, Email: fi [email protected] Glenurquhart Road, Inverness IV3 5NX Location: The Highland Council Headquarters, Glenurquhart Road, Inverness IV3 5NX Gairloch © Straun Charters, The Highland Council

23 Health and Social Care Slàinte agus Cùram Sòisealta

Director of Health & Social Care Principal Offi cer (Nursing) Bill Alexander Susan Russel Telephone: 01463 702860 Telephone: 01463 702870 Email: [email protected] Email: [email protected] Location: The Highland Council Headquarters, Location: The Highland Council Headquarters, Glenurquhart Road, Inverness IV3 5NX Glenurquhart Road, Inverness IV3 5NX

Head of Education Principal Offi cer (Social Care) Calum MacSween Amelia Wilson Telephone: 01463 702804 Telephone: 01463 TBA Email: [email protected] Email: [email protected] Location: The Highland Council Headquarters, Location: The Highland Council Headquarters, Glenurquhart Road, Inverness IV3 5NX Glenurquhart Road, Inverness IV3 5NX

Head of Health Principal Offi cer (ASL & Early Education) Sheena MacLeod Bernadette Cairns Telephone: 01955 607779 Telephone: 01463 702876 Email: [email protected] Email: [email protected] Location: Council Offi ces, Market Square, Wick, Location: The Highland Council Headquarters, Caithness KW1 4AB Glenurquhart Road, Inverness IV3 5NX

Head of Social Care Principal Offi cer Fiona Palin (Criminal Justice Services) Telephone: 01463 702874 James Maybee Email: fi [email protected] Telephone: 01463 703475 Location: The Highland Council Headquarters, Email: [email protected] Glenurquhart Road, Inverness IV3 5NX Location: Kinmylies Building, Leachkin Road, Inverness IV3 8NN Principal Offi cer (AHPs) Claire Wood Principal Mental Health Offi cer Telephone: 01463 702940 Karin Campbell Email: [email protected] Telephone: 01463 704678 Location: The Highland Council Headquarters, Email: [email protected] Glenurquhart Road, Inverness IV3 5NX Location: Larch House, Stoneyfi eld Business Park, Inverness IV2 7PA

24 Health and Social Care Slàinte agus Cùram Sòisealta

Mid Area South Area Children’s Services Manager Children’s Services Manager Debbie Milton Mairi Morrison Telephone: 01463 868529 Telephone: 01463 724219 Email: [email protected] Email: [email protected] Location: Council Offi ces, High Street, Location: Town House, High Street, Dingwall IV15 9QN Inverness IV1 1JJ

North Area West Area Children’s Services Manager Children’s Services Manager Dawn Grant Kath McAvoy Telephone: 01955 605040 Telephone: 01478 612943 Email: [email protected] Email: [email protected] Location: Council Offi ces, 125-127 High Street, Location: Children & Families, Skye & Lochalsh, Wick KW1 4LR Bridge Road, Portree Visual Impairment Collection © Ewen Weatherspoon

25 Housing and Property Service Seirbheis an Taigheadais is na Seilbhe

Depute Chief Executive/ Business Support Manager Director of Housing and Property Caroline Campbell Steve Barron Telephone: 01463 702610 Telephone: 01463 702853 Email: [email protected] Email: [email protected] Location: The Highland Council Headquarters, Location: The Highland Council Headquarters, Glenurquhart Road, Inverness IV3 5NX Glenurquhart Road, Inverness IV3 5NX Corporate Property Asset Manager Head of Housing Graham Bull David Goldie Telephone: 01463 702566 Telephone: 01463 702864 Email: [email protected] Email: [email protected] Location: The Highland Council Headquarters, Location: The Highland Council Headquarters, Glenurquhart Road, Inverness IV3 5NX Glenurquhart Road, Inverness IV3 5NX Maintenance Manager Head of Property Ian Belford Gary Westwater Telephone: 01463 251308 Telephone: 01463 702235 Email: [email protected] Email: [email protected] Location: Housing Offi ces, 30 Harbour Road, Location: The Highland Council Headquarters, Inverness IV1 1UA Glenurquhart Road, Inverness IV3 5NX

Head of Property Partnerships Allan Maguire Telephone: 01463 702528 Email: [email protected] Location: The Highland Council Headquarters, Glenurquhart Road, Inverness IV3 5NX Refurbished Housing © The Highland Council

North Area South Area Housing and Property Manager Housing and Property Manager Tina Luxton Tracey Urry Telephone: 01408 635380 Telephone: 01463 703818 Email: [email protected] Email: [email protected] Location: Drummuie, Golspie KE10 6TA Location: Church Street Offi ces, 21-23 Church Street, Inverness IV1 1DY

26 Planning and Development Service Seirbheis an Dealbhaidh is an Leasachaidh

Director of Planning & Development Countryside, Heritage & Natural Stuart Black Resources Manager Telephone: 01463 702251 George Hamilton Email: [email protected] Telephone: 01463 702568 Location: The Highland Council Headquarters, Email: [email protected] Glenurquhart Road, Inverness IV3 5NX Location: The Highland Council Headquarters, Glenurquhart Road, Inverness IV3 5NX Head of Environment & Development Geoff Robson Development Plans Manager Telephone: 01463 702252 Scott Dalgarno Email: [email protected] Telephone: 01463 702592 Location: The Highland Council Headquarters, Email: [email protected] Glenurquhart Road, Inverness IV3 5NX Location: The Highland Council Headquarters, Glenurquhart Road, Inverness IV3 5NX Head of Planning and Building Standards Building Standards Manager Malcolm Macleod Glenn Campbell Telephone: 01463 702506 Telephone: 01463 702561 Email: [email protected] Email: [email protected] Location: The Highland Council Headquarters, Location: The Highland Council Headquarters, Glenurquhart Road, Inverness IV3 5NX Glenurquhart Road, Inverness IV3 5NX

Economy & Regeneration Manager Business Support Manager Andy McCann Sheila Lunn Telephone: 01463 702260 Telephone: 01463 702294 Email: [email protected] Email: [email protected] Location: The Highland Council Headquarters, Location: The Highland Council Headquarters, Glenurquhart Road, Inverness IV3 5NX Glenurquhart Road, Inverness IV3 5NX

North Area South Area Area Planning Manager Area Planning Manager Dafydd Jones Allan Todd Telephone: 01349 868424 Telephone: 01463 255181 Email: [email protected] Email: [email protected] Location: Council Offi ces, High Street, Location: Council Offi ces, 2nd Floor, Kintail House, Dingwall IV15 9QN Beechwood Park, Inverness IV2 3BW

27 Transport, Environment and Community Services Seirbheis na Còmhdhalach, na h-Àrainneachd is na Coimhearsnachd

Director of Transport, Environment and Environmental Health Manager Community Services Alan Yates Neil Gillies Telephone: 01463 228728 Telephone: 01463 252920 Email: [email protected] Email: [email protected] Location: TECS, Harbour Road Offi ces, Location: The Highland Council Headquarters, 38 Harbour Road, Inverness IV1 1UA Glenurquhart Road, Inverness IV3 5NX Trading Standards Manager Head of Roads & Community Works Gordon Robb Richard Guest Telephone: 01463 228721 Telephone: 01463 252922 Email: [email protected] Email: [email protected] Location: TECS, Harbour Road Offi ces, Location: The Highland Council Headquarters, 38 Harbour Road, Inverness IV1 1UA Glenurquhart Road, Inverness IV3 5NX

Head of Waste Management Colin Clark Telephone: 01463 702527 Email: [email protected] Location: The Highland Council Headquarters, Glenurquhart Road, Inverness IV3 5NX

Head of Transport & Infrastructure Sam MacNaughton Telephone: 01463 702607 Email: [email protected] Location: The Highland Council Headquarters, Glenurquhart Road, Inverness IV3 5NX Blue bin recycling © Ewen Weatherspoon Gritting © Iain Ferguson Dunearn Rescue, Nairn © The Highland Council

28 Customer Service Centre Ionad Seirbheis Luchd-ceannaich

Whether contact is made in person, by telephone or over the internet, the Council aims to deal with customer enquiries at the fi rst point of contact, providing a high standard of customer care. Our Customer Services Centre at Alness deals with all general enquiries from the public.

Customer Service Centre Telephone: 01349 886606 Fax: 01349 886655 Email: [email protected] It operates 8am till 6pm, Monday to Friday and 9am till noon, on a Saturday. At our Service Points, our friendly, experienced staff are there to help you with any council enquiry and provide access to a wide range of services. If we cannot help, we will arrange for a specialist to deal with your enquiry.

What can the Service Centre help you with? Roads and Street Lighting enquiries: 01349 886601 House repairs, applications and rent enquiries: 01349 886602 Domestic Special Uplifts and Bins; Abandoned Vehicles; Flytipping; Dog Fouling and Pest Control enquiries: 01349 886603 Blue Badge, Travel and National Entitlement Cards enquiries: 01349 886604 Make a payment by Direct Debit or Credit Card: 01349 886605 General enquiries, comments, compliments or complaints: 01349 886606 ePlanning enquiries: 01349 886608 Customer Service Centre, Osprey House © Ewen Weatherspoon

29 Service Point Network Lìonra nan Ionadan Seirbheis

Our network of 35 Service Points is a demonstration of our commitment to local service delivery, enabling the public to access advice and information and pay bills raised by the Council. In 20 of our Service Points, we also provide a registration service, enabling the public to register births, marriages and deaths as well as conducting civil marriages and partnerships.

Caithness, Sutherland and Easter Ross Caithness: Thurso*, Wick*. Sutherland: Bettyhill*, Bonar Bridge, Brora*, Dornoch*, Durness*, Golspie*, *, Lairg, . Easter Ross: Alness, Invergordon, Tain*.

Ross, Skye and Lochaber Ross: Dingwall, Fortrose*, Gairloch, Lochcarron, Muir-of-Ord, Ullapool*. Skye: Broadford*, Kyle*, Portree*. Lochaber: Acharacle, Fort William*, Kinlochleven, Mallaig.

Inverness, Nairn and Badenoch & Strathspey Inverness: Ardersier, Fort Augustus*, Church Street, Hilton Village. Nairn: Nairn*. Badenoch & Strathspey: Aviemore*, Grantown*, Kingussie*.

* These Service Points also provide a registration service. www.highland.gov.uk/servicepoints Tain Service Point © Ewen Weatherspoon

30 Notes Notaichean

31 To request this booklet in an alternative format e.g. large print, braille, computer disk, audio tape or suitable language please contact: Public Relations Offi ce, The Highland Council, Glenurquhart Road, Inverness IV3 5NX. Telephone: 01463 702022 Email: [email protected]

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Front Cover Photos: River Ness © Kirsty Foster, The Highland Council Customer Service Centre © Ewen Weatherspoon Gaelic at School © Ian Smith Visual Impairment Collection © Ewen Weatherspoon New Housing © Ewen Weatherspoon Great Glen Way © The Highland Council Snow Plough © Ewen Weatherspoon Produced by The Highland Council PR12-165-F Updated as of 31 Oct 2012