WELCOME TO THE FUTURE OF TV FROM MTS A WORLD OF CHOICE IS DO YOU HAVE YOUR AT YOUR FINGERTIPS BUNDLE DISCOUNT? Congratulations and welcome to the new Did you know w that when you get High Speed Internet TV experience from MTS. A world of exciting service from MTS in addition to TV service from MTS, entertainment choices awaits you with over 250 you don’t need any extra equipment? Your Home channels, 29 Theme Groups, High Defi nition channels, Gateway delivers both services. and many individual channels, too. Did you also know that if you already subscribe to To enhance your television experience and get you High Speed Internet service from MTS, and/or have a started quickly and easily, we are providing you with consumer postpaid cellular plan with MTS, you can this user guide. It’s everything you ever wanted to sign up for our Bundle discount? know about your TV service in step-by-step, easy to read instructions and user tips. This guide will take Imagine experiencing you through: • Super-fast, reliable Internet access • The widest cellular network in Manitoba with • Interactive Program Guide MTS Mobility • Parental Locking • The future of TV service from MTS • MTS Video On Demand • Picture in Picture Browsing Plus, you can save even more if you have AAA Alarms • Personal Video Recorder service security monitoring. For more information, please visit (you must subscribe to PVR service) mts.ca/bundles or call 225-5687 (CALLMTS) to sign • Other great features accessible through your up today. TV service If there is any way that we can make your TV experience even more enjoyable, please call us at 225-5687. Service available in select areas. Bundle available to residential customers only and may not apply if applicable service is not available in your area. Offer subject to change without notice. MTS design mark is a registered trade-mark of Manitoba Telecom Services Inc., used under license. 1 INDEX 30 HOW TO USE 3 YOUR REMOTE CONTROL MTS PAY-PER-VIEW 5 MULTIPLE STREAM HOUSEHOLDS 33 HOW TO USE PARENTAL LOCKING 6 HOW TO NAVIGATE THROUGH 37 HOW TO CUSTOMIZE MENUS AND SCREENS YOUR GUIDE 6 HOW TO USE THE INTERACTIVE 38 HOW TO SET UP A FAVOURITE PROGRAM GUIDE CHANNELS LIST 7 HOW TO USE THE MENU SCREEN 39 HOW TO CHANGE TV SETTINGS 7 HOW TO USE THE PROGRAM 40 HOW TO USE DESCRIPTIVE VIDEO INFO SCREEN AND CLOSED CAPTIONING 8 HOW TO USE PICTURE IN 41 TROUBLESHOOTING PICTURE BROWSING 9 HOW TO SEARCH FOR A PROGRAM 42 CHANNEL LISTING 10 HOW TO USE PVR SERVICE (MUST SUBSCRIBE TO PVR SERVICE) 47 TERMS & CONDITIONS 26 HOW TO USE 551 MMTMTSS FEFEEDBACKEDBBACK FFORMORM MTS VIDEO ON DEMAND 29 MTS SUBSCRIPTION VIDEO ON DEMAND 52 WAIVER AND ACCEPTANCE 2 1. POWER - TURNS TV ON/OFF 2. TV - SETS THE REMOTE CONTROL TV FUNCTIONS YOUR REMOTE CONTROL 3. DVD - CAN BE SET UP TO CONTROL DVD PLAYER 4. AUX - CAN BE SET UP TO CONTROL AUXILIARY DEVICES 5. REW - REWINDS MTS VIDEO ON DEMAND, RECORDED*, OR LIVE TV* 1 3 6. FF - FAST FORWARDS MTS VIDEO ON DEMAND, RECORDED*, 2 4 OR LIVE TV* 7. RECORD - TO RECORD LIVE TV* 5 6 8. TV VIDEO - TO CHANGE THE VIDEO INPUT 9. STOP - STOPS MTS VIDEO ON DEMAND OR RECORDED TV* 7 8 10. PLAY - PLAYS MTS VIDEO ON DEMAND OR RECORDED TV* 9 10 11. PAUSE - PAUSES MTS VIDEO ON DEMAND, RECORDED*, OR LIVE TV* 11 13 12. REPLAY - SKIPS BACKWARD IN SHORT SEGMENTS IN MTS VIDEO ON DEMAND, RECORDED*, OR LIVE TV* 12 15 13. FWD - SKIPS FORWARD IN SHORT SEGMENTS IN MTS 16 VIDEO ON DEMAND, RECORDED*, OR LIVE TV* 14 14. VIDEO ON DEMAND - DISPLAYS VIDEO ON DEMAND MENU 17 18 15. RECORDED TV - DISPLAYS PROGRAMS YOU HAVE RECORDED ON YOUR PVR* 20 19 16. MENU - DISPLAYS INTERACTIVE MENU 17. BACK - RETURNS TO THE LAST SCREEN YOU WERE ON 22 21 18. ARROW BUTTONS - TO NAVIGATE THROUGH THE MENU, 24 23 GUIDE, AND TO BRING UP PICTURE IN PICTURE 19. OK - ACTIVATES HIGHLIGHTED ITEM 26 25 20. EXIT - EXITS CURRENT FUNCTION 21. INFO - DISPLAYS PROGRAM INFORMATION 27 22. A - LAUNCHES THE SEARCH FUNCTION 23. GUIDE - DISPLAYS INTERACTIVE PROGRAM GUIDE 28 24. VOLUME - ADJUSTS VOLUME 25. CH/PG - TO CHANGE CHANNELS OR NAVIGATE THROUGH MENUS AND SCREENS. 29 26. MUTE - MUTES AND UNMUTES SOUND 27. LAST - RETURNS TO THE LAST CHANNEL YOU WERE WATCHING 28. NUMERIC KEYPAD - TO MANUALLY ENTER CHANNEL AND OTHER NUMBERS 29. DELETE - TO DELETE NUMBERS OR LETTERS *Note: Must subscribe to PVR service to use this function. 33 4 MULTIPLE-STREAM HOUSEHOLDS MTS assigns you three (3) unique ‘streams’ to your 1 A “CONFLICT RESOLUTION” message will appear home at one time. Each stream can deliver a single on your screen. This is the system warning you program at a time to the set-top box in your home. that it cannot deliver more than three unique streams at one time. Two (2) streams are High Defi nition Streams, and 2 You will be given options depending on how you one (1) stream is a Standard Defi nition Stream. The are using your service. High Defi nition Streams can be used to deliver High • If more than three televisions are trying to access Defi nition Channels, Standard Defi nition Channels, different channels, you will be given the following or Video On Demand movies. Even though Video On options. Highlight the option you want, and press OK. Demand service is not delivered in an HD format, it • INTERRUPT A TV – This will turn off the stream that does require the use of one of the HD streams. has been running the longest. This option will not interrupt a PVR recording or a VOD movie which is HOW YOU CAN USE THE STREAMS playing. • STAY ON CHANNEL – This option will keep the TV on the • You can watch three unique channels at once, each on channel it is currently watching. a separate TV. • If the PVR is recording one or more streams and one or • You can record 1 channel to the PVR and watch two more TVs are watching live TV, then you will be given other channels. You must subscribe to PVR service the following options. Highlight the option you want, • You can record 2 channels at once and watch a third and press OK. channel. You must subscribe to PVR service • INTERRUPT A TV – This will turn off the stream on • You can record 3 channels at once. the TV that has been running the longest. It will not You must subscribe to PVR service interrupt a PVR recording or a VOD movie which is playing. Watching a previously recorded show from the PVR • RECORDED TV – This option will take you to the current does not count as a stream as the program has recordings screen of the PVR, allowing you to stop a already been delivered to and recorded on the PVR. recording to free up a stream for watching live TV. This option is only available at the PVR set-top box. • STAY ON CHANNEL – This option will keep the TV on the If you try to use more streams than you have available, channel it is currently watching. a confl ict occurs, and you are prompted to resolve it. 5 HOW TO NAVIGATE HOW TO USE THE THROUGH MENUS INTERACTIVE AND SCREENS PROGRAM GUIDE Use theh ARROW BUTTONS and/ord theh CH/PG THE INTERACTIVE PROGRAM GUIDE (‘Guide’)( d ) is easy buttons, then press OK on your remote control to to use so you can quickly fi nd your favourite shows, navigate through menus and screens and select some new ones, and some that are only available programs. with MTS. When in the Menu, Guide, MTS Video On Demand, 1 Press GUIDE. or Recorded TV screens: 2 Press the UP ARROW and DOWN ARROW or CH/ PG to scroll vertically through the Guide. You can 1 Use the ARROW BUTTONS or CH/PG to highlight press and hold the CH/PG button to go through a items in the screen. The highlighted item shows whole page of the Guide at a time. your selection. 3 Press the RIGHT ARROW and LEFT ARROW buttons to scroll horizontally through the Guide to see what is playing at a later time. 4 Highlight the program you want and press OK. If the program is currently available, it will begin playing. • If the program is on at a later time, a Program Info screen will appear with options to choose from. 5 Press EXIT at any time to return to TV viewing. 2 Press OK to activate your selection. 3 Press BACK to return to the previous screen. 4 Press EXIT at any time to return to TV viewing. 6 HOW TO USE THE HOW TO USE THE MENU SCREEN PROGRAM INFO SCREEN TheTh MenuM screen providesid access to theh featuresf off Theh PROGRAM INFO SCREEN displaysdi l information i f i about b your TV service. programs in the Guide, and provides access to a variety of options related to the program. 1 Press MENU. The MENU SCREEN appears. 1 Press GUIDE. 2 Press the UP ARROW and DOWN ARROW buttons or CH/PG to highlight the program you are interested in. 3 Press INFO and the PROGRAM INFO SCREEN appears. 2 Press the RIGHT ARROW and LEFT ARROW buttons to highlight a heading, such as LIVE TV, on the horizontal menu bar. 3 Press the UP ARROW and DOWN ARROW buttons to highlight an item, such as GUIDE, under the heading.