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Ticket: # 470476 _____________________________________________________________________________ Ticket: # 470476 - Weight Watchers Date: 8/15/2015 12:56:08 PM City/State/Zip: Minneapolis, Minnesota 55406 Company Complaining About: Centurylink _____________________________________________________________________________ Description I have tried to unsubscribe from Weight Watchers emails for the last year and a half. I "opt out" using their opt out link every single time, and they continue to send me emails. I called and spoke to a representative who said that because "Corporate" can't contact local Weight Watchers offices, there is nothing they can do to take me off the "local" list. I find this hard to believe. In any event, he told me there was no way to opt out of these emails than going back to the physical location of the meeting. I have since moved away from St. Paul, where the meeting location is, and it would be inconvenient for me to do this in person. There is no phone number for this location, even though it is a free standing Weight Watchers store. I called back when I continued to receive emails, and the representative I spoke to said "he would take care of it." I have continued to receive emails. This has been going on for over two years. I have no doubt others are experiencing the same frustration. I have attached a sample of the emails I have been receiving. _____________________________________________________________________________ Ticket: # 470885 - FCC Date: 8/15/2015 7:13:24 PM City/State/Zip: Carson City, Nevada 89705 Company Complaining About: Carol Swanson _____________________________________________________________________________ Description My Facebook Messenger was hacked and were soliciting my contacts for a "Federal Grant" scam. One person responded and we got their phone number: (b) (6) . When I contacted them to see if it was a "spoofed" number, they solicited me for the same scam. _____________________________________________________________________________ Ticket: # 471107 - Spokeo Opt Out of information displayed on there website Date: 8/16/2015 2:15:01 AM City/State/Zip: Winston Salem, North Carolina 27127 Company Complaining About: Spokeo _____________________________________________________________________________ Description On August 8, 2015 I sent an email to Spokeo to Opt Out from there website and they replied that it would take 72 hours to remove my information. Well it is still on there website. I sent another email August 16, 2015 requesting to Opt Out. Not sure why it is taking them so long to remove my information, when actually speaking I never gave them permission to sell my personal information. Please advise. _____________________________________________________________________________ Ticket: # 471268 - text message harrassment Date: 8/16/2015 12:13:24 PM City/State/Zip: Greencastle, Pennsylvania 17225 Company Complaining About: Verizon Wireless _____________________________________________________________________________ Description I receive many text messages in spanish with the folling: (b) (6) I get several in a day with the numbers after fb.com change but the message is the same asking me to confirm my account. _____________________________________________________________________________ Ticket: # 471333 - Unwanted texts Date: 8/16/2015 1:28:13 PM City/State/Zip: Johnson City, Tennessee 37604 Company Complaining About: Verizon Wireless _____________________________________________________________________________ Description First of all, vocal consent should NEVER be permitted for text messages. The problem with your oolicy is that people change cell phone numbers and never giving consent still teceive text messages for simeone who may orbmsy not have given consent in the past. However, as the new PURCHASER and CONSUMER of this cell phone number, I do not want to receive these texts snd they must stop. I need to know how to make this happen. _____________________________________________________________________________ Ticket: # 471341 - My internet and cable services Date: 8/16/2015 1:35:11 PM City/State/Zip: Jonesboro, Georgia 30236 Company Complaining About: Comcast _____________________________________________________________________________ Description My complaint is for the large inconvenience and inconsistent misinformation given to me by Comcast customer services workers. From the time I placed my call for service in June to the actually time that it was provided and working over a month late , I have made cost less calls to Comcast , technical support , customer service and customer solutions department . I had two appointments were techs didn't show up too. Representatives that didn't set up the appointments correctly. The whole point for me needing the services were due to needing to work from home, I have a infant child! Finally when the services were provided the weren't set up correctly the package and bundle was quoted to me for 49.99 for BLAST internet and 140 channels of cable, including modem rental due to all the inconvenience. That was not done when I called this was not done nor was it documented on the account that this would take place. I was told that the representative couldn't have told me that and that's just that and if i wanted to end my service and go to another provided it would be understood. I still continued to reach out and discuss with a supervisor and a customer service representative said they account could be looked into which we be a process that they would review the calls and that would take three days and someone would call me from their resolutions team . This was two weeks ago , no call has been made to me. All the precious time I spent calling , waiting on hold being told one thing and another and even a few representative hanging up on me and some having dropped calls and not even calling back to follow up. Only to be on the phone to have to repeat the same scenario for help is disappointing. I am absolutely disappointed in my treatment from Comcast at this point. _____________________________________________________________________________ Ticket: # 471414 - Unsubscribe link doesn't work on the following site [email protected] Date: 8/16/2015 3:17:07 PM City/State/Zip: Crystal Lake, Illinois 60014 Company Complaining About: AT&T _____________________________________________________________________________ Description I have made numerous attempts to unsubscribe to [email protected] without success as the unsubscribe link does not respond. I have attempted to reply to the emails send and they always come back. In addition, I have contacted this company and assured that I would be unsubscribed but continue to get emails from them. Please help! _____________________________________________________________________________ Ticket: # 471431 - Unwanted emails Date: 8/16/2015 3:39:46 PM City/State/Zip: San Antonio, Florida 33576 Company Complaining About: Bright House _____________________________________________________________________________ Description I have contacted HSN at least a dozen times in the last year and a half to have my email removed from the mailing list. Each time they tell me to give it 72 hours to clear the system. This has not happen yet again. The last call was Aug 10 2015 regarding he mailings from July 3 through August 10 which resulted in 89 mailings. From that date to present I have received another 38 mailings. I informed them during the last call if it didn't stop, the next communication would be to the (b) . Hopefully you will have better success dealing with this issue. It has to STOP! _____________________________________________________________________________ Ticket: # 471575 - Unwanted text messages Date: 8/16/2015 6:32:40 PM City/State/Zip: San Antonio, Texas 78247 Company Complaining About: AT&T _____________________________________________________________________________ Description I've been getting unsolicited text messages to my cell phone. Here is one of them... From(b) (6) HURRY UP!TODAY ONLY! RayBan&Oakley Sunglasses Outlets All Sales 88% OFF New Arrival!! SHOP NOW (b) (6) Free Shipping over $110 Unconditional 60-Day Return and Exchange Each time the sender uses a different address. Each time I set up a block on my cell phone. My phone number is (b) (6) (AT&T). Can you stop them? _____________________________________________________________________________ Ticket: # 471595 - Serious continual threats, stalking, forcefully causing Employees to amost get raped and forced to do illegal powered Hood drugs, which we hate. Thes Date: 8/16/2015 6:50:32 PM City/State/Zip: Wisconsin Rapids, Wisconsin 54494 Company Complaining About: Some From Face Book/yahoo/ _____________________________________________________________________________ Description This is a complaint concerning Our Several Businesses, that are Expanding together, yet in One building, which has in the past, also been a residence, yet that itself has cased no harm. We are people desiring to live in high standards, yet have had issues, severly, so terribly that we could bearly operat aou business many , many times with Gazillions of eye witnesses, we have been attacked over, and over by hood merbers from all over, with no help from authorities to back us up, they would remove criminals that were repeat offenders and sentenced to life many times, and they would be back out and over at our business in 15 minutes, a half an hour or so. These are serious offenders that we can have eye witnesses and people
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