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Care & Maintenance Guide

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Care & Maintenance Guide Care & Maintenance Guide Porcelain Stone® Cleaning & Maintenance For Porcelain Stone® Tile Products Crossville Quality Contractors or installers should also wait until the sealer before proceeding to the entire floor! grout joint has fully cured, usually 7 to 10 days Our Porcelain Stone® tile is produced utilizing • Install the sealer/grout release prior to the before using acidic cleaners. the most advanced equipment under very exten- grouting process as outlined in the manufac- sive and exacting process controls. Quality begins Once the initial cleaning has been thoroughly turer’s written product usage instructions. with the finest raw materials available in the completed, our daily maintenance procedures can Some key points: United States. The ball clays, feldspar and kaolin be followed for continuous and long-lasting beauty. • Allow adequate cure period typically 1 to 4 combined with our innovative research and Crossville recommends a two-bucket mopping hours. development program assures every Crossville approach as exemplified by the WaveBrake® • All excess sealer (do not allow to pond) must user of the finest porcelain tile available. mopping system offered by Rubbermaid®. For be removed at the time of application by Crossville is focused on maintaining its commit- specific details call (800) 347-9800 or go to wiping or buffing with a clean dry cloth. This ment to quality so our products meet and exceed www.rubbermaidcommercial.com/wavebrake is very important for impervious porcelain surfaces. your expectations. As with every interior surfacing Special Grouting Situations material, our products require nominal care in • After the grout achieves its set, clean the floor order to maintain a satisfactory appearance and Over the last 2 to 3 years significant changes with a solution similar to Aqua Mix Heavy Duty acceptable sanitation. These guidelines have been have occurred to the grout products available in Tile and Grout Cleaner or Miracle Porcelain prepared so your particular Crossville installation the marketplace. and Ceramic Tile Cleaner or a product recom- will look beautiful for years. • polymer enriched grouts mended by the grout release manufacturer. • epoxy grouts Due to the surface texture of CROSS-SLATE®, Initial Cleaning And Maintenance • epoxy emulsion grouts CROSS-TREAD®, and other highly textured The single-most important step for future • polyurethane based grouts Crossville Porcelain tile, it is advisable to use a daily maintenance involves the complete grout release, if only to improve the cleanability • micro particle technology finely grained sand removal of grout and construction dirt after of the grout from the surface of the tile. and glass spheres Crossville products have been installed. Grout Properly applied, these methods will provide a Due to these and other factors some rethinking manufacturers print instructions for proper mixing, clean tile installation free of grout residue while on the traditional non-recommendation of sealer/ curing, and cleaning of grout on each container. providing significant time savings to the clean-up impregnator applications has become necessary. These directions must be followed. In most and maintenance process on polished and cases, Crossville Porcelain Stone can be cleaned This reappraisal has prompted a specific exami- unpolished porcelain tile surfaces. successfully by scrubbing the installation with nation of today’s new generation of grouts that Of course, these are general recommendations. hot water and a neutral detergent, followed by are integral to all tile installations. Current grout- Any specific recommendations suggested by the a thorough rinsing, then removing the rinse ing materials combine very small particle size with individual manufacturers should be followed. water with a wet vacuum or dry toweling. If grout adhesion based polymers and resins that provide: In the event grout residue or build-up does residue still remains, further cleaning of the tile • very effective joint/void filling happen to occur on newly installed unprotected should be accomplished in consultation with the • very strong bonding agents grout manufacturer and Crossville. tile, reclamation of the floor through a timely and The resulting grout film if allowed to remain on aggressive cleaning effort is necessary. Please Some grout manufacturers distribute proprietary the tile surface can be very difficult to remove! note the recommended methods and materials products which they recommend for the removal • These films come at the end of the installation listed below: of their particular grout from the surface of tile. These products can be diluted for removal of light • Very often this film collects and holds the full • Employ a heavy (75 to 90 lb. head weight) deposits of grouting materials with the possibility variety of construction dirt and debris. swing type floor scrubber of using stronger concentrations when more • The “New” tile floor can have a dull appearance. • Equip the unit with a heavy duty Green floor aggressive cleaning is required. • Light colored tile, will appear dirty from the start. stripping pad Equipment recommended for more aggres- • This condition will only get worse, until such • Grout manufacturer’s recommended grout sive cleaning are floor scrubbers or floor buffing films are removed, or better yet, kept from haze remover used in conjunction with the floor machines equipped with a nylon pad or brush. A becoming established in the first place. machine wet vacuum should be used to pick up suspended Before grouting, regardless of the grout color • Make note of areas where significant grout grout residue and construction dirt completely. chosen, Crossville strongly recommends that a residue is visible Acid washing is rarely recommended, and test patch be done by the contractor to determine • Work the floor in smaller more manageable is not usually necessary to successfully clean if the grout or grout pigment will contaminate the sections a new installation if the cleaning is done in a surface of the tile. • Allow the grout haze cleaner adequate dwell timely fashion. Caution should be exercised If the test patch shows a tendency for staining (10 to 15 minutes) time prior to floor scrubbing when using acid, or acid-based cleaners as or difficulty of removal when following the grout activity they can adversely affect the grout. manufacturer’s instructions (particularly if the • Using the floor cleaning equipment, thoroughly If a customer insists on use of an acid for cleaning tile is light in color and the grout material is in scrub the section, repeat of this process may the installation, he or she should be cautioned to contrast to the color of the tile or composed be necessary use sulfamic acid or phosphoric acid mixed in a of urethanes, epoxies or epoxy emulsions) • Follow promptly with the removal of the dirty solution according to manufacturers’ instructions. the application of a penetrating sealer/grout slurry through the use of a wet vacuum. DO It is important that before the acid solution is release (Ex: Miracle Sealants 511 Impregnator NOT MOP as this will only serve to redistribute placed on the floor, the grout joints be thoroughly 800-350-1901 or AquaMix Ultra-Solv the dirty slurry on the floor saturated with water first. Grouts which contain 877-278-2311) is recommended. latex can actually bond more strongly to the • The cleaned section should now be thoroughly • Some combinations of polished porcelain tile rinsed and revacuumed possibly twice to insure tile surfaces if cleaned with acid. Latex or (micro pores) and these highly formulated/ polymer modified grouts should be cleaned with a all dirty slurry and cleaning residue has been hybrid grouts should be small scale tested and removed solution recommended by the grout manufacturer. may require more than one coating of protective 2 • Dry buff the finished floor to a dry uniform requirement. Top coating finishes also will show General maintenance and cleaning of Crossville finish, using the floor scrubber with a soft white traffic patterns as the finish becomes scratched Porcelain Stone tile will vary depending on the pad or fleece pad. or wears away. Some finishes may even peel off surface texture and soil load. General cleaning in spots. should be performed first by sweeping or Penetrating Sealers Problems most frequently encountered with the vacuuming to remove loose soil or other surface For polished tiles, the use of a penetrating type use of top coating finishes are: contaminants. Depending on the soil load, a sealer is required prior to grouting. A penetrating 1. Wear patterns are easily developed over time. more tailored cleaning process may be required. sealer is one that does not leave a coating on top Select the type of cleaner based on the type of 2. Finish applied to a floor which has not been soil on the floor. After using a cleaning solution of the tile. Rather, these sealers assist in filling properly cleaned will cause the floor to the microscopic surface pores. follow with a thorough rinsing. Please refer to the look hazy. Cleaning Chart for suggested cleaners/detergents. The grinding involved in the polishing pro-cess 3. Finishes applied to textured surfaces will wear produces microscopic surface pores on unevenly on the raised areas as compared to There are six steps that are critical and should all polished tile products. Penetrating sealers can the low areas. always be remembered for the successful fill these pores, making the tile even more maintenance of porcelain tiles: impervious to surface staining, resulting in easier 4. Improperly applied finishes can turn a milky maintenance. Penetrating sealers do not alter white color. 1. All spills should be cleaned as quickly as the appearance of our Crossville products since 5. Multiple coats of top finish can cause possible. Use damp mopping to clean up they are designed only to fill the microscopic discoloration of the tile surface. spills. Damp mopping uses approximately pores and not to coat the tile. Slip resistance When problems such as these occur, the finish 1 gallon of cleaning solution (mixture of also should not be affected.
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