Annual Report of the Department of Public Welfare. Year Ending: Nov
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OePT. OP <>VJ©L\C NJJ6CFAR.C ^eoe. eHo\N.o,- hqm 30. ^tA It /MS S 7 9r .'ublic Document No. 17 3V Gtommmtutfalilj at Mu*zutlfKB?tt& ANNUAL REPORT OF THE DEPARTMENT OP PUBLIC WELFAk YEAR ENDINQ K ovEJ BER 30, 1939 P%S. I, B, AND m ' Document Approved by the Commission on Atv*"" ^9 ^>£o DEPARTMENT OF PUBLIC WELFARE Arthur G. Rotch, Commissioner To the Honorable Senate and House of Representatives : The Twentieth Annual Report of the Department of Public Welfare, covering the year from December 1, 1938, to November 30, 1939, is herewith respectfully presented. Members of the Advisory Board of the Department of Public Welfare of Date of Original Date Appointment Name Residence Expiration Hill . Dec. 1, 1941 Dec. 1, 1935 Mary T. Roberts Chestnut Dec. 1, 1939 Dec. 1, 1936 Frederick P. Schmid . Boston . Dec. 1, 1941 Dec. 1, 1938 Marjorie R. Stoneman Brookline Dec. 1, 1939 Nov. 8, 1939 Frank A. Bayrd . Maiden . Dec. 1, 1940 Nov. -1, 1939 David W. Armstrong Worcester Dec. 1, 1940 Nov. 1, 1939 Ripley Dana Newton Divisions of the Department of Public Welfare Boston Division of Aid and Relief : Room 30, State House Frank W. Goodhue, Director Miss Flora E. Burton, Supervisor of Social Service Mrs. Elizabeth F. Moloney, Supervisor of Aid to Dependent Children Edward F. Morgan, Supervisor of Settlements Supervisor of Relief of Welfare Statistics, 15 Ashburton Place John J. Donnelly, Supervisor Clarence A. Bingham, Supervisor of Fiscal Management Bureau of Old Age Assistance: 15 Ashburton Place Louis R. Lipp, Assistant Superintendent Division of Child Guardianship: Room 43, State House Miss Marion A. Joyce, Director Street Division of Juvenile Training : 41 Mt. Vernon Charles M. Davenport, Director Walter C. Bell, Executive Secretary *Miss Almeda F. Cree, Superintendent, Girls' Parole Branch C. Frederick Gilmore, Superintendent, Boys' Parole Branch Subdivision of Private Incorporated Charities: 15 Ashburton Place Miss Florence G. Dickson, Supervisor of Incorporated Charities Miss Alice M. Mclntire, Supervisor of Incorporated Charities Miss Mary C. Robinson, Supervisor of Incorporated Charities State House Subdivision of Crippled Children : Room 549, Miss Margaret MacDonald, Supervisor Institutions under the Supervision of the Department of Public Welfare Lawrence K. Kelly, Tewksbury State Hospital and Infirmary, Tewksbury. ' M.D., Superintendent ^ Superintendent Massachusetts Hospital School, Canton, John E. Fish, M.D., DuBois, Superintendent Lyman School for Boys, Westborough. Charles A. George P. Campbell superintendent Industrial School for Boys, Shirley. < Catharine M. Campbell, Superin- Industrial School for Girls, Lancaster. Miss tendent Street State Board of Housing : 20 Somerset John Carroll, Chairman * Retired Feb. 24, 1939. : P.D. 1 PART I REPORT OF THE COMMISSIONER OF PUBLIC WELFARE The Department oi Public Welfare experienced rather an unusual situation in that during the course of the year there were three commissioners in office. Mr. Id W, Armstrong succeeded Mr. Walter V. McCarthy on April 5, 1939 and (.1 as commissioner until Octoher 11, 1940 when the present commissioner! office There is therefore heing submitted as a part of the annual report Mr. Armstrong's report to the Governor describing the work done during his' term of office. Since the present commissioner took office, he has been carrying out the poli- and the reorganization of public welfare in this Commonwealth initiated by Mr. Armstrong. Until the end of the year there were very few changes in per- sonnel because the various examinations had not been completed, and the present commissioner has been particularly concerned with the new laws enacted by the last Congress amending the Social Security Act, and the rules and regulations pertaining to those laws established by the Social Security Board. These have referred particularly to the establishment of a merit system which, under the amendment enacted by Congress, would become effective on January 1, 1940. The Department of Public Welfare appreciates the assistance which has been given by the several advisory committees of the Massachusetts Relief Officers Association, the Western Massachusetts Public Welfare Association, and the Massachusetts Selectmen's Association. The department also appreciates the advice and help given by various persons qualified to give advice in regard to setting up qualifications for the new positions in the department. The department also wishes to pay tribute to the fine spirit shown by officials in the local boards of public welfare in connection with the reorganization plans for public welfare in the Commonwealth. October 4, 1939 The Honorable Leverett Saltonstall Governor., Massachusetts My dear Governor On April 5 last, I took office as Commissioner of Public Welfare under your appointment, and with instructions to reorganize the Department with particular reference to the Division of Aid and Relief. My leave of absence from my Worcester work has expired and I have sub- mitted my resignation. I make the following report. 1. The Division of Aid and Relief has been changed from a partly super- visory and partly case investigating organization to a completely supervis- ! ory one, which, in addition, is giving a leadership, guidance, and informa- tional service. The administration of relief, including case investigations, has been turned back to boards of public welfare and old age assistance boards throughout the state, as a local function. The Division was attempting the impossible job of direct supervision of •n hundred relief cases per State Visitor, and of investigating forty thousand new cases every year. Its visitors were duplicating the investiga- tions and re-investigations made by the social workers of local boards of ic welfare, and in many cases they made original investigations. There a duplication of responsibility. The officials and the visitors of the Di- had al no time for much leadership and guidance in the improvement of local relief administration. pidly as possible, the State Department is withdrawing completely tro: investigating and personal contacts with relief recipients. Local 1. 1. boards of public welfare and old age assistance boards are expected to make adequate investigations, keep proper records, and administer relief in ac- cordance with policies and procedures established by the Department. The State Department is basing its decisions as to reimbursement to local welfare boards out of state funds, and its approval of Federal grants, on minimum information in each case obtained by local boards and verified by appropriate evidence. All new cases must be approved for state reimbursement and Federal grants by a visitor of the State Department. His approval will include eli- gibility, need, and the amount of assistance allowed. The Department however will make no attempt to impose a state standard of relief on cities and towns. It will approve allowances when not exces- sive. Old and continuing cases will be reviewed as rapidly as possible. State Department visitors have the authority to discontinue approval in state re- imbursement and Federal grants when relief is no longer needed, or when the allowance is excessive. On the basis of this review process, the State Visitor will advise local welfare and old age assistance boards as to policies and procedures. Visitors will also make reports to the supervisors of the Division concerning the op- eration of local boards. We believe that it is no longer necessary for towns and cities to employ outside experts to make studies of the operations of welfare boards. While the Department's supervisory powers extend only to unsettled gen- eral relief cases, and old age assistance, and aid to dependent children cases, its leadership and guidance to local boards of public welfare will be extended in entirely local cases to the degree that local boards desire it. 2. The Division of Aid and Relief has been completely reorganized to pro- vide one generalized supervision and service to local welfare and old age assistance boards. The Division, heretofore, was organized into three subdivisions, each dealing separately with a single category of relief. State Visitors of all three visited each local board. They even duplicated each other's investiga- tions in one family. There was much duplication of time, of travel and expense. Conflicting information and advice was given to local officials. These subdivisions have been abolished. Now only one visitor of the Division is responsible for giving advice and information to each welfare and old age assistance board. Each visitor is supervising the administration of relief in all three categories: general re- lief, old age assistance, and aid to dependent children cases. The efficiency of the Division has been increased, the waste of time and money has been eliminated, and a better service is being given to local officials. 3. Seven supervisory districts have been established after a painstaking study of case loads and other factors. There is a staff of visitors in each District under the direction of a District Supervisor. District offices have been opened in Springfield, Worcester, Lawrence, Medford, Brockton, New Bedford, and Boston. Hitherto the supervision of the visitors of the Division was unsatisfactory because it was remote and also because there were too few supervisors. Now there is a close and almost daily contact between District Super- visors and visitors. A system of daily reports has been established. Periodic conferences of the whole staff in each district are