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Coronavirus (COVID-19) Information for Children, Young People and Families (Updated February 2021)

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Coronavirus (COVID-19) Information for Children, Young People and Families (Updated February 2021) Coronavirus (COVID-19) Information for children, young people and families (updated February 2021) Summary of BCHC contacts and links Includes new advice lines with opening hours and advice on service changes Each of the BCHC services has this information on their webpages if the service has changed because of the virus. We understand that you might be worried about coronavirus – also known as COVID-19 – particularly if your child has a long-term health condition. This information sheet from Birmingham Community Healthcare NHS (BCHC) sets out our advice and the action we are taking to respond to the coronavirus outbreak. BCHC Children’s and Families services are accepting new referrals into all of the services and all referrals are being triaged. Clinical contact will continue via the telephone / video link where possible. Many services have had significant numbers of staff redeployed to support acute services, so where it is not possible to arrange an appointment, referrals are being added to the waiting list until it is safe for us and we have the capacity to resume normal face to face contacts. Referrals deemed BCHC C&F summary of service contacts, links & advice lines FINAL version 27th April 2020 1 high priority by any service are being actioned and children and families contacted. Those in the below priority services continue to be seen: • all safeguarding • child protection • palliative care • complex care • community children’s nursing • dysphagia • post-op therapy We have also set up a number of helplines, advice videos and web page links with further information and advice that families will be able to use and access during this challenging time. Children’s Centres You can still refer to children’s centres for support. Please use this link. Status Partner Address Tel No Team Email Address 28 Doddington 0121-477- Edgbaston Barnardo’s [email protected] Grove, Birmingham 6440 Castle Vale CC 372 Yatesbury 0121-752- Erdington Spurgeons [email protected] Avenue, Castle 1920 Vale, B35 6DG The Springfield St Pauls and Centre, Springfield 0121-777- Hall Green [email protected] Springfield Road, Moseley, 2722 Birmingham Kitts Green CC 45 Ridpool Road 0121-752- Hodge hill Spurgeons [email protected] Birmingham 1280 B33 9RB 6 Bertram Rd, 0121-766- Ladywood Barnardo’s [email protected] Birmingham 7774 0121-433- Northfield Barnardo’s Wychall Road [email protected] 4130 Rookery CC Rookery Road, 0121-752- Perry Barr Spurgeons Handsworth [email protected] 1840 Birmingham B21 9PY SLA/subcontract 213 Trittiford Rd, 0121-464- Selly Oak [email protected] with Barnardo's Birmingham 4189 BCHC C&F summary of service contacts, links & advice lines FINAL version 27th April 2020 2 Holland House CC 0121-752- Sutton Spurgeons Holland Road [email protected] 1860 Sutton B72 1RE 419 Fox Hollies Rd, 0121-702- Yardley Barnardos [email protected] Birmingham 2700 Health Visiting Teams District Team Base Telephone Email contact 71 Romsley BCHNT.CFHV- Bartley Green 0121 466 4770 Edgbaston Rd, B32 3PR [email protected] Quinton Lane Care Quinton Lane, 0121 466 3550 BCHNT.CFHV- Centre B32 2TR [email protected] Erdington Dove Primary Care Dovedale 0121 465 5730 BCHNT.CFHV- Centre Road B23 [email protected] 5DD Stockland Green 92 Reservoir 01217521877 BCHNT.CFHV- Primary care centre Rd, Erdington, [email protected] B23 6DJ Castle Vale Primary Tangmere 0121 465 1548 BCHNT.CFHV- Care Centre Drive, B35 [email protected] 7QX Hall Green Hall Green Health Stratford BCHNT.CFHV- Centre Road, B28 0121 466 4820 8BG [email protected] Sparkbrook Grantham BCHNT.CFHV- Community and HC Road, B11 0121 334 0100 1LU [email protected] Hodge Hill Clodeshall BCHNT.CFHV- Kitts Green 0121 752 1295 Road B8 3SW [email protected] BCHNT.CFHV- Yardley Green 0121 245 5712 [email protected] Washwood Heath BCHNT.CFHV- Clodeshall Health & Wellbeing 0121 322 4420 [email protected] Road B8 3SW Centre Ladywood Aston Health Centre 175 Trinity BCHNT.CFHV- st 0121 465 3522 (until 1 May) Road B6 6JA [email protected] Soho Children centre st 0121 551 9020 (from 1 May) Attwood Green 30 Bath Row BCHNT.CFHV- 0121 334 0672 Health Centre B15 1LZ [email protected] 171 Nineveh BCHNT.CFHV- Nineveh House 0121 466 3669 Road B21 0SY [email protected] Northfield West Heath Hospital, Rednal Road BCHNT.CFHV- 0121 466 3860 Block B B38 8HR [email protected] BCHNT.CFHV- Northfield Health 15 St Heliers 0121 466 6920 [email protected] Centre Road B31 1QT BCHC C&F summary of service contacts, links & advice lines FINAL version 27th April 2020 3 Perry Barr Finch Road Primary 2 Finch Road BCHNT.CFHV- 0121 255 0135 Care Centre B19 1HS [email protected] Tower Hill 435 Walsall BCHNT.CFHV- Partnership Medical 0121 465 5505 Road B42 1BT [email protected] Practice Selly Oak Billesley team 213 Trittiford 0121 464 4261 BCHNT.CFHV- GBNFC Children's Road B13 0ET [email protected] Centre 0121 466 4673 Broadmeadow Keynell Covert /0121 466 4680 BCHNT.CFHV- Health Centre B30 3QT [email protected] Charlotte Road 45 Charlotte BCHNT.CFHV- 0121 466 4520 Health Centre Road B30 2BT [email protected] Sutton 8a Walmley Walmley Health BCHNT.CFHV- Road B76 0121 465 5560 Centre [email protected] 1QN 8a Walmley Walmley Health Road B76 0121 465 5563 [email protected] Centre 1QN Yardley Harvey Road Health 1 Harvey Road BCHNT.CFHV- 0121 465 1863 Centre B26 1TH [email protected] 299 Bordesley Richmond Primary BCHNT.CFHV- Green East 0121 465 2250 Care Centre [email protected] B33 8TA Child Development Centre (CDC) advice line The CDC advice line is open to all families referred to the CDC and families with children with additional needs up to the age of seven. The advice line number is 0121 466 6825 Families may need to leave a message which should include their child’s name and date of birth, a telephone number and their name. We aim to call families back within 48 hours but are currently managing to do this sooner. We can offer practical everyday advice. The phone line is currently provided by a mixed to of professionals including speech and language therapy, clinical psychology and nursery nurses. We can respond to messages in English, Punjabi, Urdu and Mirpuri. BCHC C&F summary of service contacts, links & advice lines FINAL version 27th April 2020 4 Community Paediatrics Referral clinics continue but as virtual clinics (telephones / video link). Some face to face appointments are arranged where there is a need to take growth measurements / check blood pressure / perform an examination. If this is required a member of team will be in contact with you to inform you of process that needs to be followed. Please refer to BCHC Community Paediatric web page regarding current process of obtaining prescriptions. Children in Care (CIC) Due to the coronavirus outbreak, the children in care health team is offering reduced face-to-face service. We will continue to provide a telephone service. We can be contacted on: Duty nurse: 0121 466 3648 (9am-5pm, Mon-Fri) Email: [email protected] Children's occupational therapy An occupational therapist will be able to offer practical therapy advice, strategies and support to schools, parents/carers and other professionals in relation to a child’s/young person’s functional and independence skills. The advice line number is: 0121 683 2325 The phone line will be open Monday-Friday, 9am-4pm. The child or young person must be aged 0-18 years (up to 19 only if in full-time special school education) and registered with a Birmingham GP. Click here to go to the OT pages. BCHC C&F summary of service contacts, links & advice lines FINAL version 27th April 2020 5 ‘Bite-sized’ OT videos The OT bite-sized sensory videos are accessible via our website. In this mini sensory series, they discuss what is meant by the term ‘sensory processing’ and the sensory needs parents and carers may see in relation to their child. The films focus on different levels of alertness and provide practical strategies and advice on how to support their child to remain in a calm and focused state throughout their day. Click here to browse the video library. Children’s Physiotherapy Due to the reduction of our physiotherapy service during the pandemic, we have launched a temporary advice line for children and families already know to our service. The advice line number is 0121 466 5193, open between 9am and 4pm, so that parents can receive clinical advice and support for their child over the telephone in the first instance. For other queries regarding appointments, or cancellations, please contact the Soho service on new number 0121 466 5203. Children’s Speech and Language Therapy Advice Line You can contact the speech and language therapy team for therapy advice, strategies and support for parents / carers, schools and other professionals in relation to a child’s / young person’s communication skills or eating, drinking and swallowing concerns. The advice phone line 0121 466 6231 will be open Mon - Fri from 9am – 4pm The child or young person must be aged 0 -18 years (up to 19 years if in full-time special school education) and registered with a Birmingham GP or a Birmingham school Visit our web page for useful advice, strategies and support. BCHC C&F summary of service contacts, links & advice lines FINAL version 27th April 2020 6 Children’s Nutrition and Dietetic Services Startwell Startwell supports early years settings in Birmingham and their families with healthy eating and physical activity.
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