Know Your Client
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Know Your Client
Including source of funding and verification of identity
This document was last updated in December 2020. Please confirm with your financial adviser that this is the most up-to-date document for your product or servicing needs. This form must be completed for all clients, including trustee (individual and corporate trustees) and corporate clients, where an application form does not already contain both a source of funding and verification of customer identity section. All references to Quilter International, we, us and our in this form mean Quilter International Isle of Man Limited.
Important information This form needs to be completed by both the client and the financial adviser. The client needs to complete sections A, B, C (but not C.6) and E. Please make sure that the declarations in section F are signed and dated by each party to the application. The financial adviser needs to verify the client’s identity by completing the following: – Sections D.1.1 and D.1.2 to verify the identity of an individual investor, directors of a company or the beneficial owners/ trustees of a trust – Section D.2 to verify the identity of a company – Section D.3 to verify the identity of a corporate trustee. For ease of reference we have used an arrow to highlight certain facts and sometimes to let you know that you can find further information and explanations in the Guidance notes for the know your client form (referred to as the guidance notes) at the back of this form. All supporting information listed in this form should accompany the relevant application form and be certified by a suitable certifier as a true copy of the original where the original document is not provided. Occasionally, additional information other than that listed in the guidance notes section C, may be requested. If this form is being completed in respect of an additional investment for Quilter International Trust Company business, the form should be signed by the settlor and financial adviser.
Completing the form To complete this form: – Use CAPITAL LETTERS only – Use blue or black ink – Complete all relevant sections – Do not use correction fluid; any amendments should be crossed out and initialled by all clients. We will contact you regarding any missing information which you will need to provide us with in writing, and this may delay your application. If you need guidance on how to complete the form you should contact – your financial adviser, if you are the client; or – your Quilter International regional office, if you are the financial adviser.
1 of 19 Section A – Details of the application – client to complete
Name of the contract (e.g., Collective Investment Bond, Managed Capital Account) Name of the client(s)
If this is an application for an additional investment or premium, please provide your existing policy number: (you can find this in your policy documentation)
Is the client UK resident?
Section B – Further details – client to complete
Politically exposed person If the applicant, or any other party connected to the application either now or in the past/future, could be classed as a politically exposed person (PEP), or connected with a PEP, please provide details. For examples of what a PEP is please refer to section B of the guidance notes.
If a client is a PEP, or is linked to a PEP, Source of Funds evidence must be provided with the application and funding must come from the applicant’s bank account. Due to the increased risk of accepting business from PEPs and the specific regulatory requirements relating to them, Quilter International will require Source of Wealth information which can be provided using the Source of Wealth Questionnaire, and may also require Source of Wealth evidence. Existing contracts Please provide details of any existing Quilter International contracts you have or are making payments to (if applicable).
Type of contract Policy number
Section C – Source of Funds – client to complete
This section must be completed in all instances. Please note this section continues on the following five pages. Please read through the following sections carefully and discuss with your financial adviser which sections affect your investment. The additional questions should be answered in conjunction with the Source of Funds and Source of Wealth guidelines. Your financial adviser will have a copy of these. If details previously provided in respect of this policy apply to the current additional investment/premium increment please indicate. (3)
2 of 19 C.1 Bank details of where funds are being remitted from The premium must come from an account or transferred shares held in the name of the applicant(s). Bank accountholder (name as stated on bank account)
Bank account number/IBAN*
Sort code** (if applicable) - -
SWIFT or BIC code**
Bank name
Bank address
Postcode
Country
How long have you/the company/the Y Y years M M months trust held this account? **IBAN stands for international bank account number and is always used in conjunction with a bank identifier code (BIC).
**A sort code is used in the UK in conjunction with a bank account number. A SWIFT code is used outside Europe in conjunction with a bank account number. A BIC code is used in Europe in conjunction with an IBAN. Individual client(s)
C.2 Employer details Applicant 1 Applicant 2 [If any]
This section must be completed in all instances. Please give details of your employer or your own company if self-employed. If you have retired, please include details of your previous employer or your own company. Please also enter your final year’s salary/income and bonus if any before retirement. Name of employer or your own company Address of employer or your own company
Postcode Postcode
Website address of employer or your own company (if any)
Occupation (including role, e.g. Director and sector, e.g. Accountancy. If you have retired please include your occupation before retirement. Please check that the occupation is not on our list of prohibited occupations as confirmed on our Source of Wealth and Source of Funds guidelines) Last year’s gross salary/ income
Currency (4) £ US$ € HK$ £ US$ € HK$ Other Other (state currency) (state currency)
Last year’s bonus amount (if applicable) Currency (4) £ US$ € HK$ £ US$ € HK$ Other Other (state currency) (state currency)
3 of 19 Trustee client
C.3 Trust assets Please provide an indication of the total value of the trust’s assets
Currency (3) £ US$ € HK$ Other (state currency) Amount
C.4 Activity which generated amount to be invested
Please tick the description option(s) relating to the original source of the premium for your policy. You must also fully complete each relevant section relating to the description option(s) you have ticked. This section must be completed in all instances.
(3) Description Details required Your details
Accumulated savings/ Amount of savings/investments Currency: investments
Amount:
Length of time savings/investments held
Details where funds are held: Account name
Account number
Name of financial institution/bank
Regular income from Details of last year’s income and bonus as employment declared under Employer details on the previous page
Income from your business Trading company: Currency (4) £ US$ € HK$ (corporate applicants) Latest annual report and accounts Other (state currency)
Amount
Non-trading company: Total gross Details of yearly profits income/profits If the company has a website, enter it Website here. address
Accumulated savings/investments Amount of savings/investments Currency (4) £ US$ € HK$ Other (state currency) Amount
Length of time savings/investments held
Savings from yearly income? Yes No
Details where funds are held: Accountholder (name as stated on account)
Account number
Name of financial institution/bank
4 of 19 Sale of shares Name of company that held your shares/ investment/policy (for example, bank, Maturing investments stockbroker or insurance company) Policy claim Name of owner who held the shares/ investment/policy Replacement policy How were they sold? (for example, bank, stockbroker or other agent, if applicable) Description of shares sold (if applicable) Reason for policy claim or replacement policy (if applicable)
Total amount paid out Currency (4) £ US$ € HK$ Other (state currency) Amount:
Surrender penalty incurred (if any)
Date received D D M M Y Y Y Y
Shares/investment/policy Y Y years M M months held for
Sale of property/interest Name of company (if applicable) in company Address of property/company sold (including postcode if applicable)
Nature of business (if company sale)
Total sale amount Currency (4) £ US$ € HK$ Other (state currency) Amount:
Amount received
Date of sale D D M M Y Y Y Y
5 of 19 Other unearned income Source of Funds (if ticked gift or other)
Inheritance From which organisation or whom (state the relationship if applicable) Loan Gift
Compensation Details (including reasons where applicable, how the money Competition or gambling win was acquired, etc)
Other Total amount Currency (4) £ US$ € HK$ Other (state currency) Amount: %
Date received D D M M Y Y Y Y
We may require further information or documentary evidence in addition to the documents already requested to support your application, in relation to your investment, before we can process the application. Your Financial Adviser can establish if further information or documentary evidence is needed by referring to our Source of Funds and Source of Wealth Guidelines or contacting us before sending in your application form. Please enter the documentary evidence that you are enclosing with your application and this form (if applicable):
C.5 Withdrawals
This is only applicable if withdrawals have been requested in the application form. Payments will only be made to a bank account in the policyholder’s name; we will not accept requests to make payments to third parties other than those specified in the exceptional circumstances described below. In exceptional circumstances, payments can be made to UK Financial Conduct Authority (FCA) recognised financial institutions, financial advisers/solicitors/accountants, who have the appropriate authorisation to handle client money. Please discuss such requests with Quilter International before submitting a withdrawal request. If you have requested that your payment is made to a third party, please state the reason for this in the box below. If funds are to be withdrawn from the policy, we will require additional information about the payment and the third party.
Please note: we may not comply with this request, in which case the payment will be made directly to the policyholder(s).
6 of 19 C.6 Financial crime – Risk rating – Financial adviser to complete Please refer to the Source of Funds and Source of Wealth guidelines (available from Quilter International) for information on how to complete the table below and section C of the guidance notes for information about the documentary evidence we may need. To prevent financial crime, Isle of Man authorised life companies adopt a ‘risk-based approach’ when obtaining evidence of the source of a client’s wealth. In order to speed up the application process we have provided you with the table below to allow you to find out your client’s risk rating before submitting the application form to us. We highly recommend that you complete the risk rating as it allows you to determine if you need to enclose further documentary evidence with the application form or not. If we do not receive the necessary documentary evidence with the application form, then it will take longer to process the business. In order to decide what risk rating applies to your client’s investment you need to take into account the following factors: (a) your client’s country of residence (b) which country the premium is paid from. (a) + (b) = total risk rating
Client country of Country of premium Applicant Total risk rating residence (a) funding (b) Example Switzerland (1) UK (1) 2
Quilter International reserves the right to request further documentation if it is felt appropriate. Please note that each new application, or application for an additional investment, will be reviewed individually. If you are unsure about a particular application, please contact your Quilter International business consultant, or alternatively contact Quilter’s International Relationship Management Team directly on +44 (0)1624 655 009.
Section D – Verification of client identity – financial adviser/suitable certifier to complete Please note that, if you are applying for a new contract, we will not be able to set the contract live until this section has been completed and you have provided the necessary identification documentation. Please refer to section F of the guidance notes for more information on certifying documents. Covered in this section are the standard minimum requirements for: – an individual (in respect of a natural person) – see part D.1 – a company – see part D.2 – a trustee – see part D.3. Please complete the part(s) of this section that is relevant to your application. In some circumstances we may need additional information.
D.1 Verification of each individual’s identity (in respect of a natural person) We require one document from part D.1.1 and one from part D.1.2. If a passport or national identity card cannot be provided, please provide the reason why and two formal documents from D.1.2 both of which contain personal details and verifiable reference numbers. Identification documentation should be current and valid. Evidence of address should be the latest available, but no more than six months old. Any previous name or names or any aliases used must also be disclosed.
7 of 19 Please tick (3) to indicate the identification you have supplied for each individual party to the contract.
D.1.1 Proof of identity
1. Name
Capacity
Type of document Passport National Identity Card
Document reference
2. Name
Capacity
Type of document Passport National Identity Card
Document reference
3. Name
Capacity
Type of document Passport National Identity Card
Document reference
4. Name
Capacity
Type of document Passport National Identity Card
Document reference
5. Name
Capacity
Type of document Passport National Identity Card
Document reference
6. Name
Capacity
Type of document Passport National Identity Card
Document reference
8 of 19 Connected party Where the verification of identity of an individual is not the client(s), please provide details of the connected party below. If the connected party is not an individual, you should provide appropriate requirements as stated in the guidance notes. Please note the application may not proceed if any of the parties associated with the application are not identified. Name of connected party and the reason for the connection to the application form (if applicable)
Unavailable documents Reason why documents in part D.1.1 are not provided (if applicable)
D.1.2 Proof of residence
Individual(s) whose identity is being verified
These must be less than six months old. 1 2 3 4 5 6
1. A recent utility, rates or council tax bill (mobile/cell phone bills not acceptable)
2. A recent mortgage statement, giving the residential address
3. An extract from the official register of electors
4. A state pension, benefit or other governmentproduced document showing benefit entitlement
5. A recent tax assessment document
6. A recent account statement from bank or credit card (store cards not acceptable)
7. Proof of ownership or rental of the residential address
D.2 Corporate details
Enclosed (3)
1. A list of directors’ names.
2. Verification of the identity of at least two directors, one of whom must be an executive director. Please also complete part D.1.1 and D.1.2 above.
3. A list of authorised signatories, specimen signatures and evidence of their signing power(s).
4. The company’s Certificate of Incorporation or another official registration document.
5. Evidence of the registered office of the company.
6. Trading company – a copy of the latest annual report and accounts. Non-trading company – evidence of the source of funds (refer to section C Activity which generated amount to be invested).
7. Private limited companies – verification of the identity of all shareholders holding 25% or more of the issued share capital at the date of the application. Where the shareholders are not individuals we will require verification of the identity of the ultimate beneficial owners of those entities and their relationship to the company.
8. If the company share capital is in bearer form or may be converted to bearer form, please indicate here and contact your Quilter International business consultant.
All information should be provided on letterheaded paper. Confidentiality Any information given by the client(s) or their financial adviser will be used solely by members of Quilter International and Quilter.
9 of 19 D.3 Trustee details
Individual trustees Enclosed (3)
1. Verification of the identity of all individual trustees – please also complete parts D.1.1 and D.1.2 above.
2. Verification of the identity of the protector (where appropriate).
3. Evidence of the appointment of trustees (for example a certified copy of an extract from the trust deed, but not the whole deed) if the application is in respect of an existing trust.
4. The trustees (settlor(s) where policies are to be settled into trust) should provide the name, current residential address and date of birth or death for all the parties to the trust, for example settlor/donor, protector or beneficiaries. If the beneficiaries are not named you should provide the class of beneficiaries, for example grandchildren. Please continue on a further sheet if necessary.
Capacity Settlor/Donor Protector Beneficiary Name
Date of birth or death D D M M Y Y Y Y Birth Death Residential address
Postcode Capacity Settlor/Donor Protector Beneficiary Name
Date of birth or death D D M M Y Y Y Y Birth Death Residential address
Postcode
Capacity Settlor/Donor Protector Beneficiary
Name
Date of birth or death D D M M Y Y Y Y Birth Death Residential address
Postcode
Capacity Settlor/Donor Protector Beneficiary
Name
Date of birth or death D D M M Y Y Y Y Birth Death Residential address
Postcode
10 of 19 Capacity Settlor/Donor Protector Beneficiary
Name
Date of birth or death D D M M Y Y Y Y Birth Death Residential address
Postcode
Capacity Settlor/Donor Protector Beneficiary
Name
Date of birth or death D D M M Y Y Y Y Birth Death Residential address
Postcode
Class of beneficiary if not named (an extract of the deed can be provided if the list is extensive):
Corporate trustees Enclosed (3)
1. A list of directors’ names.
2. Verification of the identity of at least two directors, one of whom must be an executive director. Please complete parts D.1.1 and D.1.2 above.
3. A list of authorised signatories, specimen signatures and evidence of their signing power(s).
4. The corporate trustee’s Certificate of Incorporation or other official registration document.
5. Evidence of the registered office of the corporate trustee.
6. Trading company – a copy of the latest annual reports and accounts. Non-trading company – evidence of the source of funds (refer to section C Activity which generated amount to be invested).
7. Private Limited companies – verification of the identify of all shareholders holding 25% or more of the issued share capital at the date of application. Where the shareholders are not individuals we will require verification of the identity of the ultimate beneficial owner of those entities and their relationship to the company.
8. If the company share capital is in bearer form or may be converted to bearer form, please indicate here and contact our Quilter International regional office.
All information should be provided on letterheaded paper. Confidentiality Any information given by the client(s) or their financial adviser will be used solely by members of Quilter International and Quilter.
11 of 19 Section E – Data privacy information
I understand that Quilter International Business Services, Quilter International Isle of Man Limited and/or Quilter International Ireland dac (Quilter International) will process personal information about me and any other party whose personal information I have provided. The type of personal information processed about me will depend on the purpose for which it has been collected and will include: – my contact details – information to verify my identity – information about my family, lifestyle, health and finances – my payment details. The processing of my personal information may take place in a number of jurisdictions and may be shared with other parties within or outside of Quilter plc for the general purpose of establishing, maintaining and servicing an insurance policy. The sharing of my personal data may be used for any or all of the following purposes, to: – check against credit reference or other databases to verify information provided for regulatory due diligence purposes and to prevent or detect financial crime including money laundering, terrorist financing, bribery and corruption, sanctions listing or fraud; – allow for the provision of services relating to enhanced due diligence, underwriting, reinsurance, data hosting, online services, payment or reporting of any tax or levy, or any other services provided from time to time; – enable an appointed financial adviser or fund adviser to assist in the provision of services to the policyholder; – compile statistical analysis or market research, where information is not specific to the individual; – comply with any legal obligation which includes the releasing of personal information to regulators, law enforcement authorities or other bodies where there is a legal requirement to do so, including the sharing of information under regulations relating to the U.S Foreign Account Tax Compliance Act and The Organisation for Economic Co-operation and Development Common Reporting Standard; – enable an appointed discretionary asset manager or custodian to meet their legal or regulatory requirements, where that discretionary asset manager or custodian providing services in relation to a policy requests the personal data of an individual linked to an application, and where we are satisfied that such a discretionary asset manager or custodian has a legal or regulatory requirement to make such a request. Where my personal information is shared with a third party for the provision of services relating to my policy, my personal information will only be used for the purposes for which it was collected. In some circumstances this may involve a transfer of my personal information to a third party outside the European Economic Area (EEA). Whenever my personal information is shared it will be subject to the same levels of security and protection that Quilter International would apply. I may ask Quilter International to: – provide a copy of personal information held about me and an explanation of how this data is processed; – update or correct my personal information; – delete information about me (where it is no longer necessary in relation to the purpose for which it was originally collected); – restrict processing of my personal information where appropriate. I may also object to Quilter International processing my data but understand that this may have consequences in Quilter International being able to continue servicing my policy. I have been made aware that a full explanation of how Quilter International collects, uses and shares my personal information can be found at www.quilterinternational.com If I have any questions about data privacy I can address these to: For Quilter International Isle of Man Limited: The Data Protection Officer, Quilter International Isle of Man Limited, King Edward Bay House, King Edward Road, Onchan, Isle of Man, British Isles, IM99 1NU. For Quilter International Ireland dac: The Data Protection Officer, Quilter International Ireland dac, Hambleden House, 19-26 Lower Pembroke Street, Dublin 2, D02 WV96, Ireland. If I have a complaint about the processing of my personal information and Quilter International is unable to provide a satisfactory response I may contact the appropriate regulator: For Quilter International Isle of Man Limited: The Isle of Man Information Commissioner, First Floor, Prospect Hill, Douglas, Isle of Man, IM1 1ET. For Quilter International Ireland dac: The Ireland Data Protection Commissioner, Canal House, Station Road, Portarlington, R32 AP23 Co. Laois, Ireland. I have read and understood the Data Privacy Statement set out above and will make it available to other individuals whose personal information has been provided by me to Quilter International either in this application or within accompanying documentation.
12 of 19 Section F – Declaration by the client(s) and financial adviser / suitable certifier
Parties to the contract Corporate business – The company has not been and is not in the process of being dissolved, struck off, wound up or terminated. All clients – Please provide details of any other names/aliases, eg maiden name, that any party to the contract uses or has previously used, which are different to those provided.
Declaration by each client I declare that the information provided in this document is true and complete. I agree to provide Quilter International with any further information in respect of the investment on request. Client name
Capacity
Signature of client Date D D M M Y Y Y Y
Client name
Capacity
Signature of client Date D D M M Y Y Y Y
Client name
Capacity
Signature of client Date D D M M Y Y Y Y
Client name
Capacity
Signature of client Date D D M M Y Y Y Y
Client name
Capacity
Signature of client Date D D M M Y Y Y Y
Client name
Capacity
Signature of client Date D D M M Y Y Y Y
13 of 19 Declaration by the financial adviser / suitable certifier I declare that: – I have taken reasonable steps to make sure that the funding is legitimate and in line with the client’s circumstances. – To the best of my knowledge and belief, all the information provided in and with this application is true and complete and was obtained from the client(s) who is/are of good standing. I also confirm I will provide further information if required. – I have verified the contents of the original documents where copies have been enclosed and confirm that they are true copies of the original. Please complete one of the following: I have met my client(s) in person I have met my client(s) face-to-face via secure live video stream I have not met my client(s) face-to-face
By providing certification for Customer Due Diligence documents where these have been viewed and verified via secure live video stream, you confirm: 1) That the client held their ID beside their face to confirm the document as a true likeness. 2) The other elements of the Customer Due Diligence (CDD) were held up by the clients so I could verify they were a true likeness to those in my possession. 3) That I obtained evidence by retaining a recording of the video meeting or by taking a picture of my client with their CDD for record keeping purposes and to validate my certification. I will provide this to Quilter International upon request. The following certification must be used on each copy document: I certify this document as a copy of the document that I have seen through
1. Where you have not met your client(s) in person or face-to-face via secure live video stream please complete the following: All elements of the CDD have been sent directly to Quilter International by my client(s) in an original and acceptable format All elements of the CDD have been obtained from and/or certified by a third party who has met my client(s) in person or face-to-face via secure live video stream Please confirm which items of CDD you have provided: Identity document Proof of residential address Source of Funds Source of Wealth Where a third party has been involved in the due diligence process and has met your client(s) and subsequently verified the CDD, please provide the following: Name of individual who met your client(s) and certified the CDD
Date of Birth D D M M Y Y Y Y
Residential Address
Postcode Country
Registered Company Name
Registered Company Address
Postcode Country
Where there is more than one third party involved in obtaining the CDD please contact your Quilter International Sales Consultant.
14 of 19 Full name of financial adviser/suitable certifier Signature of financial adviser/suitable certifier Full name of introducer firm
Quilter International financial adviser Date D D M M Y Y Y Y account number
www.quilterinternational.com Calls may be monitored and recorded for training purposes and to avoid misunderstandings. Quilter International Isle of Man Limited is registered in the Isle of Man under number 24916C. Registered and Head Office: King Edward Bay House, King Edward Road, Onchan, Isle of Man, IM99 1NU, British Isles. Tel: +44 (0)1624 655 555 Fax: +44 (0)1624 611 715. Licensed by the Isle of Man Financial Services Authority. Quilter International is registered in the Isle of Man as a business name of Quilter International Isle of Man Limited. Quilter International Middle East Limited is registered in the Dubai International Financial Centre under number 0962 Office 7 and 8, Level 2 Gate Village 7, Dubai International Financial Centre (DIFC), PO Box 482062, Dubai, UAE. Quilter International Middle East Limited is authorised and regulated by the Dubai Financial Services Authority. Quilter is the trading name of Quilter Investment Platform Limited which provides an Individual Savings Account (ISA), Junior ISA (JISA) and Collective Investment Account (CIA). Quilter Investment Platform Limited is registered in England and Wales under number 1680071. Registered Office at Senator House, 85 Queen Victoria Street, London, EC4V 4AB, United Kingdom. Authorised and regulated by the Financial Conduct Authority. Financial Services register number 165359. VAT number 386 1301 59. 2798/INT21-0363/June 2021
15 of 19 Guidance Notes for the Know Your Client Form
Note: We will be unable to proceed with the application if this document is not dated by the signatories.
Section A – Completing the form All clients need to complete sections A, B, C and E. The financial adviser needs to verify the client’s identity by completing the following: – sections D.1.1 and D.1.2 to verify the identity of an individual investor, the directors of a company or the beneficial owners/ trustees of a trust. – section D.2 to verify a company. – sections D.3 to verify a corporate trustee. In addition to the above mentioned, the financial adviser also needs to verify the identity of other connected parties, if applicable, for example an attorney or a guardian. Details of any other person(s) from whom we may take instructions should be provided with evidence of their authority and specimen signatures. Details should be provided in D.1.1 and D.1.2.
Trust business If policies are to be settled into trust after issue, please complete the relevant trust details in section D.3 of this form. If this form is being completed in respect of an additional investment to a policy where Quilter International Trust Company is the trustee, the form should be signed by the settlor and financial adviser.
Existing business Please note that when this form is completed in respect of an additional investment, assignment, or where information/ documentation has previously been provided in accordance with the current Isle of Man anti-money laundering and prevention of terrorist financing legislation, only the relevant sections of the form need to be completed. Any sections which are not relevant may be regarded as ‘Not Applicable’ (N/A).
Section B – Politically exposed person A politically exposed person is someone holding an important public position, or a person clearly related to them. Examples of these are: – Heads of State or Government – Senior politicians – Senior Government officials – Judicial or military officials – Senior executives of publicly owned corporations – Important political officials
16 of 19 Section C – Source of Funds As part of global efforts to prevent money laundering and counter terrorist financing, all Isle of Man based companies have to collect additional information on source of funds for all investments. This should not be viewed as questioning the quality of your investment. It is a safeguard that will benefit the industry as a whole and ultimately protect you as an investor. The first step is to complete all the relevant information in section C of this form. In some circumstances we will require documentary evidence before we can process your application form. Your financial adviser can establish if documentary evidence is needed by contacting us before sending your application form to us. It is in the interest of all parties that you and your financial adviser make sure as early as possible what documentary evidence we need in order to avoid delays in starting your investment. We also recommend that you do not send us your premium payment until you have supplied us with all the information we require. The reason for this is that if we for any reason are unable to accept your application then we will return your payment to the original source. The list below reflects what documentary evidence is required for each source of funds; please state what evidence you are enclosing in this form. In certain circumstances, when an application form falls into a high risk group for money laundering purposes, we may require further documentary evidence.
Description of source of funds Documentary evidence required Income from employment/ income from One of the following or equivalent: your business – original copy of recent payslip (or bonus payment) – recent accounts if self-employed – bank statement clearly showing receipt of most recent three months’ regular salary payments from named employer – Employer letter confirming annual salary signed by the Human Resources Manager or an equivalent Senior Manager of the firm Other unearned income All of the following: – appropriate supporting documentation – signed letter detailing income from a regulated accountant Investment One of the following: – investment certificates, contract notes or statements – confirmation from the relevant investment company – bank statements showing receipt of payment by investment company name – signed letter detailing payments from a regulated accountant or solicitor Savings Copy of a bank statement covering a three month period which shows total savings from accumulated wealth. If the statement does not evidence the accumulation, please also supply one of the other listed documents. Eg. If savings is from income, please supply one of the required documents from the income section. Maturing investment/ Policy claim/ One of the following: Replacement policy – letter from previous product provider regarding notification of proceeds of claim – closing statement from previous product provider Property sale One of the following or equivalent: – signed letter from solicitor/lawyer or regulated accountant – signed letter from estate agent (if applicable) – copy of sale contract Company sale One of the following: – signed letter from solicitor/lawyer – signed letter from regulated accountant – copy of contract of sale and sight of investment monies on bank statement – copies of media coverage (if applicable) as supporting evidence Share sale One of the following: – legal sale document – copy of contract notes Inheritance One of the following: – grant of probate (with a copy of the Will) which must include the value of the estate – the Will – signed letter from solicitor/lawyer
17 of 19 Loan One of the following: – confirmation letter from loan provider – recent loan statement Gift All of the following: – identification on the grantor (even if it is not coming from their account) – letter from grantor explaining the gift and source of their wealth – documentary evidence as to the grantor’s source of wealth as detailed in this table Compensation payment One of the following: – letter/court order from compensating body – signed letter from solicitor/lawyer Win One of the following: – letter from relevant organisation (lottery head quarters, betting shop, casino) – bank statement showing funds deposited by company name – copies of media coverage (if applicable) as supporting evidence Other Refer to Quilter International
Section D – Verification of your identity Additional documents to evidence your identity and residence In line with our anti-money laundering and countering terrorist financing requirements, we need the following documents to support your application: – Proof of identity – copy of your passport or national identity card. If these documents are not available please provide two formal documents carrying appropriate personal details and verifiable reference numbers (for example, bank statement, pension book or council tax bill). – Proof of residence – eg copy of a utility bill or bank statement. This should be the latest available, but no more than six months old. All documentary evidence, where the original document is not provided, must be certified by a suitable certifier (see section F of these guidance notes) as a true copy of the original; copies will not be accepted. Please note we are not able to return the documentary evidence to you. In some circumstances we may need further documentation to support your application, for example in relation to your source of funds. Your financial adviser will be able to provide details on any additional needs by carrying out a short ‘risk assessment’ with you. We would encourage you to do this as without this further documentation, if applicable, the processing of your application may be delayed.
Section F – Financial adviser/suitable certifier – verification of customer identity As part of global efforts to prevent money laundering and terrorist financing, all Isle of Man based companies have to verify the identity and address of all individuals party to a contract (for example applicant(s), trustees, power of attorney). Parts D.1.1 and D.1.2 in section D of this form set out the various documents Quilter International are required to obtain, by the Isle of Man Financial Services. Please note that the requirements may change if the regulations are altered, in which case Quilter International may need further documentary evidence. Certifying documents Unless the documents provided are originals, they will all need to be certified by a suitable certifier. For some cases we may need official documents or extracts to be certified by an independent third party, see below. A suitable certifier can be any of the following: – a regulated introducer, or authorised employee of a regulated introducer, that is based and regulated in a Schedule 2 country as defined in the Isle of Man Financial Services Authority Guidance Notes (www.iomfsa.im); or – a person appointed in writing by Quilter International (suitable certifier); or – a solicitor, lawyer or advocate; or – notary public; or – an authorised representative of an embassy or consulate of the country who issued the identification document. When certifying a document, the suitable certifier must include the following wording: ‘I hereby confirm that this document is a true copy of the original which I have sighted and the photograph represents a good likeness of the client.’ The suitable certifier must also sign and print their name, state their company name, their position within the company and the date. UK lasting powers of attorney and UK enduring powers of attorney can be certified by the settlor, a solicitor or a notary public.
18 of 19 www.quilterinternational.com Calls may be monitored and recorded for training purposes and to avoid misunderstandings. Quilter International Isle of Man Limited is registered in the Isle of Man under number 24916C. Registered and Head Office: King Edward Bay House, King Edward Road, Onchan, Isle of Man, IM99 1NU, British Isles. Tel: +44 (0)1624 655 555 Fax: +44 (0)1624 611 715. Licensed by the Isle of Man Financial Services Authority. Quilter International is registered in the Isle of Man as a business name of Quilter International Isle of Man Limited. Quilter International Middle East Limited is registered in the Dubai International Financial Centre under number 0962 Office 7 and 8, Level 2 Gate Village 7, Dubai International Financial Centre (DIFC), PO Box 482062, Dubai, UAE. Quilter International Middle East Limited is authorised and regulated by the Dubai Financial Services Authority. Quilter is the trading name of Quilter Investment Platform Limited which provides an Individual Savings Account (ISA), Junior ISA (JISA) and Collective Investment Account (CIA). Quilter Investment Platform Limited is registered in England and Wales under number 1680071. Registered Office at Senator House, 85 Queen Victoria Street, London, EC4V 4AB, United Kingdom. Authorised and regulated by the Financial Conduct Authority. Financial Services register number 165359. VAT number 386 1301 59. 2798/INT21-0363/June 2021
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