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Attractions Management Issue 1 2019 www.attractionsmanagement.com @attractionsmag VOL24 Q1 2019 www.simworx.co.uk www.simworx.co.uk [email protected] www.attractionsmanagement.com @attractionsmag VOL24 1 2019 SEA CHANGE Merlin's plans to open a world fi rst cetacean sanctuary Miguel Quintana Pali Founder of Mexico's award-winning cultural heritage attraction Xcaret WOMEN OF DISNEY TYRA BANKS Disney's female leaders share their stories Supermodel and entrepreneur eyes attractions market with new venture Print Doesn’t Have to Be a Rollercoaster Ride At instantprint, our goal is to help you thrill your customers with print that makes you look amazing. Get season-ready with eye-catching posters, informative guide booklets, attention-grabbing banners and everything else you need to make your business the main attraction. 10% off! Get 10% off your next order! Just enter this code at the checkout: ATTRACTIONS10 www.instantprint.co.uk FREE UK Fast, Friendly Artwork Based Easy Online Print Check Printer Printing Experts 10% off your first order, code expires 30th June 2019. Voucher cannot be used in conjunction with any other offer. Terms and conditions apply. Visit www.instantprint.co.uk/terms-and-conditions. Our customers SV]L\Z CLICK TO PLAY VIDEO www.instantprint.co.uk [email protected] ŵ +44(0)1483 898 304 ŵ www.rma-themedattractions.co.uk Editor’s letter Help save the planet We’ve got 12 years to save Earth from the e ects of climate change or we’ll be responsible for the death of our beautiful planet. It’s time the attractions industry stepped up and joined the fi ght to make a di erence ould visitor attractions help save the planet, by educating people of all ages about climate change and – importantly – enlightening them C about the actions they can take to prevent it? That’s the question Bridget McKenzie asked herself before setting out to create the Climate Museum (see page 80). We know attractions sit at the heart of the education system, welcoming, teaching and enlightening millions of people around the world each year, so what could we make happen if we harnessed this power to save the world? McKenzie believes we can make a difference and is crowdfunding an initiative to gather the resources needed to accelerate the development of the new attraction. It will start as a pop-up – part exhibition, part training process – which can be hired by a museum, school, library or business and the plan is to grow from there. Bridget McKenzie – stepping up to make a difference “I see it as a workshop/campaign/training project where people can explore the subject and talk about their feelings and views,” says McKenzie. “Props and If not now, when? Attractions are games will enable the conversation of how we can engage uniquely positioned to tackle the communities with climate change. Each pop-up will be targeted to the location: for example if it’s a low-lying area, challenge of climate change a history of fl ooding can be brought into it.” Importantly, the Climate Museum will harness In addition to educating people about change, attractions the power of play to connect with visitors, but it will can do a huge amount to set an example, by adopting best also be treated as a serious subject. Content will be practice in relation to things like accepting ethical sponsor- graded to avoid frightening children and to ensure that ship, switching to renewables or self-generation, encouraging the tougher messages reach the right audience. visitors to arrive by public transport and cutting out plastic. McKenzie was inspired to start work on the project after With the world in an accelerating climate crisis, it’s for meeting fellow industry professional Miranda Massie, us time to step up and play our part in fi nding solutions. who’s in the process of setting up a Climate Museum as a destination in New York and says it’s all part of a grow- Liz Terry, editor ing movement in the cultural sector take direct action in [email protected] relation to climate change and make a difference. @elizterry Tel: +44 (0)1462 431385 attractionsmanagement.com @attractionsmag [email protected] ©CYBERTREK 2018 AM 1 2019 attractionsmanagement.com 7 IN THIS ISSUE ATTRACTIONS MANAGEMENT Q 34 Miguel Pali on building an eco-legacy Q p50 All the biggest and best new rides coming to attractions around the world in 2019 Qp68 Alice Davis pays a visit to China’s Shanghai Haichang Ocean Park Q p42 The big developments opening this year 07 Editor’s Letter 34 Interview 54 Show report Miguel Quintana Pali IAAPA Attractions Expo 2018 12 People The founder of Mexico’s eco-friendly Attractions Management was in attendance Meet the people in the news, with the TEA cultural heritage attraction Xcaret in Orlando at the biggest show of the year president Michael Mercadante, supermodel speaks to Attractions Management Tyra Banks and director Anthony Geffen 56 Show report 42 Openings Awards Season 20 Science Centres news The road ahead Revealing the winners of a number of 21 Visitor Attractions news A preview of the biggest developments prestigious awards handed out in November 22 Waterparks news opening across the world in 2019 24 Theme Parks news 58 Show report 27 Museums & Galleries news 50 Rides Women of Disney 28 Heritage news Hot Wheels Some of Disney’s most talented female 31 Zoos & Aquariums news We look at the exciting and leaders share their stories about how 32 Technology news innovative rides opening this year they got to be where they are today 8 attractionsmanagement.com AM 1 2019 ©CYBERTREK 2019 ATTRACTIONS MANAGEMENT ISSUE 1 2019 Q p74 Merlin is about to move two captive belugas in China to a special sanctuary in Iceland Q p56 Xcaret picking up the Applause Award Q p80 Bridget McKenzie’s Climate Museum Q p84 How can you make your waterpark venture a financial success? David Camp explains 62 Show report 74 Animal care Charming the world Sea change PHOTO: SIPA USA/PA IM Tom Mehrmann and Roland Mack Merlin is preparing to launch the world’s discuss how to become an ambassador first cetacean open water sanctuary SIPA USA/PA for culture rather than a stereotype 78 Museums IM A 64 GE Interview Climate Museum S Changing faces Cultural consultant Bridget McKenzie is On the cover: Tyra Banks We speak to the three men charged with taking action against climate change leading IAAPA into its next century Subscribe: 82 Waterparks To subscribe, call: +44 (0)1462 471915 or visit www.leisuresubs.com 68 Mystery shopper Splashing the cash Web gallery: Shanghai Haichang Ocean Park David Camp looks at the waterparks For suppliers of products and A new Ocean Park has opened near sector and how it can benefit services in the worldwide attractions Shanghai. Alice Davis paid a visit the rest of the industry industry, turn to page 92 ©CYBERTREK 2019 AM 1 2019 attractionsmanagement.com 9 the team READER SERVICES Subscriptions Denise Adams +44 (0)1462 471930 Circulation manager Choose how you read Michael Emmerson Attractions Management... +44 (0)1462 471932 EDITORIAL TEAM Managing editor Tom Anstey +44 (0)1462 471916 PRINT DIGITAL PDF Editor Attractions Management Read Attractions The magazine is also Liz Terry is available in glossy Management free on available as a PDF +44 (0)1462 431385 print on subscription. 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WEB TEAM www.attractionshandbook.com/digital QVisit the website: Q www.attractionsmanagement.com Internet Download the PDF edition: www.attractionshandbook.com/pdf Michael Paramore +44 (0)1462 471926 Attractions Management News Dean Fox Attractions Management E-zine Our recently relaunched sister title +44 (0)1462 471900 The Attractions Management e-zine focuses on news and jobs. It has Tim Nash brings the best of the week’s a daily website, an e-zine and an +44 (0)1462 471917 news and jobs to your inbox every instant alerts service, avaiable directly Emma Harris Wednesday. Covering everything from through Attractions Management. +44 (0)1462 471921 science centres and theme parks to QRead it online and download the PDF museums, zoos and planetariums. edition: www.attractionsmanagement.com PRODUCTS EDITOR QSign up here: QSign up for the e-zine: Lauren Heath-Jones www.leisuremedia.com/subscribe www.leisuremedia.com/subscribe +44 (0)1462 471927 DESIGN attractions-kit.net Andy Bundy Instant alerts +44 (0)1462 471924 The search engine for buyers lists contacts and details for 5,000 Get the news as it happens Ed Gallagher suppliers. 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