FM Globa l 200 8 Preparing for the Risks of Tomorrow 2008 ANNUAL REPORT  Annual Report

Michael Devonshire, manager of financial reporting, and Kathy Boutin, vice president, finance cAnADIAn HyDRo DeVeLoPeRs 

10 Inset photo provided by McLarens Canada. 11

Reckitt Benckiser Group plc is a global leader in household, health and personal care products. It has P09000 Printed in USA (3/09) the global number-one or number-two best-selling brands in the majority of its product categories. These © 2009 FM Global brands include such recognizable trademarks as ®, Vanish®, ®, ®, nurofen®, cillit All rights reserved. www.fmglobal.com Bang®, ®, ®, ®, ® and ®. Benckiser sells its products in more In the United Kingdom: than 180 countries and has operations in more than 60 countries around the world. Product innovation is FM Insurance Company Limited central to the company’s strategy for consistent success. Maintaining a product development and marketing 1 Windsor Dials, Windsor, Berkshire, SL4 1RS strategy that concentrates on 17 Power Brands, the company regularly achieves net revenue growth Regulated by the Financial Services Authority. that exceeds the industry average.

Company size 2008 net revenue: us$9.3 billion; number of employees: 23,000

Company type Public

Years with FM Global 33 (north America); eight (global)

RecKITT BencKIseR 

t Reckitt Benckiser, change is routine. Protecting business continuity is the driving Through continuous R&D activity, force behind the company’s spirit of innova- a products are improved and processes tion and its commitment to risk improvement. transformed. Global growth has been steady, and at times, such as the 2006 acquisition That commitment begins at the executive of Boots Healthcare International, it’s been level with Colin Day, chief financial officer, dramatic. With change have come results. who asserts, “Part of my responsibility is Remarkably, almost 40 percent of the com- to elevate the awareness of risk management pany’s 2007 net revenue came from products in the company, and to have it ingrained in developed within the preceding three years, our culture. I see every FM Global Risk ® and market share has increased across the Report , and take them on every site visit, board. As new material, technologies and because, for me, risk analysis and loss facilities are introduced, they bring change to prevention are integral to what a CFO does.” the company’s property risk profile. Reckitt Representatives from FM Global meet regu- Benckiser is vigilant about managing the risk larly with senior vice presidents of supply that comes with this activity. and global division leaders to put risk man- For example, two mainstays in its product agement plans into action. This has helped to line—the top-selling Finish® dishwashing inspire a zeal for loss prevention in all corners tablets and Strepsils® lozenges—were of the organization, including parts of the upgraded in recent years, prompting a review world where the concept is completely new, of protection in place at the manufacturing and has led to better protection of key external sites. In both cases, a potential costly hazard supplier locations as well. “Business continuity was mitigated with a cost-effective loss planning, supply chain risk management

® and logistics have taken on a new dimension  STRepSILS prevention solution, developed with the Reckitt Benckiser’s Strepsils®, help of FM Global. in recent years,” Day points out. “And a global market leader, has cured FM Global is critical to managing this risk.” more sore throats than any other product in the world.

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