Plantronics Audio Solutions for Enterprise Softphones

SEAMLESS CONNECTIVITY FOR ENTERPRISE COMMUNICATIONS PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Contents

A sound solution ...... 3 Huawei...... 19

Transforming the way we communicate...... 4 IBM...... 20

Quick reference guide...... 5-6 Interactive Intelligence...... 21

8x8...... 7 Microsoft ...... 22

Alcatel-Lucent Enterprise...... 8 Mitel ...... 23

Avaya...... 9 NEC...... 24

Broadsoft ...... 10 Nortel ...... 25

CISCO ...... 11 RingCentral...... 26

CounterPath...... 12 SAP...... 27

Deutsche Telekom ...... 13 ShoreTel ...... 28

Dialpad...... 14 Swyx ...... 29

ESNA...... 15 Unify...... 30

Five9...... 16 Other supported softphones (audio and RCC) ...... 31

Fuse ...... 17 Other supported softphones (audio only)...... 32 – 35

Genesys ...... 18

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

A Sound Solution Devices and software for integrated enterprise communications

New mobility, new edge Enabling remote call control and more The business world no longer is tethered to the desk . Our devices are designed to enrich the way we work . We work while we’re on the move, and we need better They offer more than just freedom from your PC; information, faster—wherever we are . As a result, they can be integrated with how your organization Plantronics has partnered with leading softphone conducts business . providers and software developers to create solutions • Plug-n-Play: In most applications, Plantronics built-in that give people the freedom to work hands-free . It is drivers enable users to have basic RCC functionality, our mission to create smarter communications that right out of the box . For these standard functions, enable people to do their best work . there’s no further installation required—just plug it This brochure outlines how our products enable mobility in and go and boost efficiency, and it provides a guide to hardware- • Plantronics Hub: Plantronics Hub for Windows/Mac to-softphone compatibility by model . software enables end-users to customize their RCC functions . It also works in conjunction with Plantronics Take calls here, end them there—with remote call control Manager and Plantronics Manager Pro to allow IT The remote call control (RCC) function on Plantronics to standardize RCC functions across a team or the devices enables users to start and end calls, with the touch entire organization of a button on their headset . And controls such as volume and mute eliminate the need to use the softphone interface • Plantronics Manager Pro: Plantronics Manager Pro to control calls . With our wireless headsets, you can enjoy is a web-based service that gives IT managers the remote call control functionality from up to 350* feet easy-to-use tools to configure settings and update away from your desk . Bottom line? Newfound efficiency audio device software and firmware for end-users and flexibility—from virtually anywhere . across the enterprise . Plantronics Manager Pro leverages a cloud-based architecture and offers reporting tools that provide new insights into your communications environment

*Not all features are supported on all audio devices .

BY WORKING WITH LEADING SOFTPHONE PLATFORMS AND A RANGE OF OPERATING SYSTEMS, PLANTRONICS ENSURES COMPATIBILITY AND A QUALITY CONNECTION. 3 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Transforming the Way We Communicate

Our devices can connect to applications and detect Smart sensor technology information about a user’s mobility, identity, and presence What if you could answer calls without having to to enable deeper, richer, and more secure communication . press a button? Plantronics smart sensor technology enables you to answer a call simply by putting on the Customize and manage your experience with headset . In mobile applications, your headset “knows” Plantronics SaaS solutions when it’s not being worn and lets you answer the call Plantronics provides a portfolio of SaaS solutions that on your smartphone without having to toggle . It is this enable a high level of customization and insights for all technology, working in conjunction with software that major softphones . As the “translator” between Plantronics enables Plantronics headsets to detect and act upon audio devices and leading softphones and UC softphone context-based information . clients, Plantronics Hub for Windows/Mac can enable end users to customize personal features . Voyager 5200 UC With Plantronics Manager Pro, IT teams can access—and act on—valuable insights, virtually right away . With easy- to-use tools for monitoring, managing, and maintaining your headset environment, staff can meet compliance regulations, track assets and deploy firmware updates, improve conversation quality, debug problems remotely, identify usage patterns, and monitor acoustic events . Plantronics Manager Pro enables IT teams to deliver a better user experience, all while saving time and resources .

TECHNOLOGY THAT MAKES ENTERPRISE COMMUNICATIONS SEAMLESS, INTUITIVE, AND EFFICIENT.

4 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

With a focus on clear, consistent, and reliable voice collaboration, Plantronics is dedicated to partnering with enterprises to provide superior QUICK REFERENCE GUIDE audio devices for Unified Communications (UC) deployments . The Plantronics UC portfolio offers a broad range of solutions for diverse working styles, with high-quality audio and world-class technical support .

Blackwire 300 Series Blackwire 435 Blackwire 500 Series Blackwire 700 Series Calisto 240 Calisto 600 Series Connects to PC via USB1 + smartphone/tablet via PC via USB1 PC via USB1 PC via USB + mobile phone/tablet PC via USB PC + mobile phone/tablet (P620) 3 5mm. (C315/325) via Bluetooth (710/720); up to 10 hours talk time (C710/720) Recommended for Users transitioning to PC telephony Users requiring a portable PC Users with extensive PC Users with extensive PC audio PC/Mac telephony users Users on the go to transform headset communication and some mobile phone transitioning to UC any workspace into a conference communications room

Wearing style/usage Monaural, stereo Stereo/mono convertible Monaural, stereo Monaural (C710), stereo (C720/ Handset Wireless speakerphone (P620); C725) Corded speakerphone (P610)

Roaming range N/A N/A N/A Up to 33 feet (mobile) (C710/C720) N/A Up to 33 feet (P620); corded (P610) Wireless frequency N/A N/A N/A Bluetooth® v2 1. + EDR (C710/C720) N/A Bluetooth v2 1. + EDR (P620) Audio performance Immersive audio (C320/325), Dynamic Dynamic EQ: wideband (voice), Dynamic EQ: wideband (voice), Immersive audio (C720 /725), Wideband, echo cancellation, PC wideband, echo cancellation, EQ: wideband (voice), hi-fi stereo hi-fi stereo; echo cancellation hi-fi stereo (C520 only); echo Dynamic EQ: wideband (voice), full duplex speakerphone A2DP (P620) (C320/325 only); echo cancellation cancellation hi-fi stereo (C720/725), A2DP (C710/720), active noise canceling technology (C725) Hearing protection SoundGuard SoundGuard SoundGuard SoundGuard DIGITAL for PC SoundGuard N/A (C710/720); SoundGuard (C725) Microphone Noise-canceling Noise-canceling Noise-canceling Noise-canceling Noise-canceling Noise reduction with noise reduction bi-directional auto switching microphones (P620); omni-directional mic (P610) Call control Call answer/end, mute, Call answer/end, mute, Call answer/end, mute, Call answer/end, mute, volume +/- Call answer/end, mute, Call answer/end, mute, volume +/- volume +/- volume +/- volume +/- volume +/-, dial pad

Talk time3 N/A N/A N/A Up to 10 hours talk time (mobile) N/A Up to 7 hours (P620) (C710/C720)

Limited warranty 2 years 2 years 2 years 2 years 1 year 2 years Model number C310 (monaural, foam ear cushions); C435 C510 (monaural) C710 (monaural, PC + Mobile) P240 P610 (PC) C315 (monaural, 3 5. mm, leatherette/ C520 (stereo) C720 (stereo, PC + Mobile) P620 (PC + mobile) foldable ear cushions); C320 (stereo, C725 (stereo, PC + ANC) foam ear cushions); C325 (stereo, 3 5. mm, leatherette/foldable ear cushions)

Contextual intelligence/ Yes Yes smart sensors

1. Add desk phone connectivity when used with MDA200 . 3. Performance dependent on battery and may vary by device . 5. The Calisto 835 connects to PC + mobile phone + home landline . 2 . Features adaptive power, which optimizes for range and talk time to save battery life and maximize density . 4 . Unlimited talk time with deluxe charging cradle kit, comes standard with Savi 445/745 . Available as an accessory with Savi 740/440 . 5 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

With a focus on clear, consistent, and reliable voice collaboration, Plantronics is dedicated to partnering with enterprises to provide superior QUICK REFERENCE GUIDE (CONT.) audio devices for Unified Communications (UC) deployments . The Plantronics UC portfolio offers a broad range of solutions for diverse working styles, with high-quality audio and world-class technical support .

Savi 400 Series Savi 700 Series Voyager 3200 UC/ Voyager Focus UC/ DA70/DA80 Voyager 5200 UC Voyager 8200 UC

Connects to PC1 Desk phone + PC + mobile phone PC + mobile phone1 PC + mobile phone/tablet PC

Recommended for Users with PC communication in office or Office workers with mixed desk phone, Mobile professionals who use PC audio Users with extensive PC/Mac and USB audio processor for analog on the go mobile, and PC communication and mobile phone communications; smartphone/tablet communications headsets . now with smart sensor technology in noisy environments; featuring Ideal for telephone-intensive users, Active Noise Canceling and smart including formal customer care centers sensor technology and help desks with Plantronics QD- equipped analog headsets

Wearing style/usage Lightweight convertible: over-the-ear, Lightweight convertible: over-the-ear, Over-the-ear (B235); in-the-ear (B255) Over-the-head (stereo) N/A over-the-head, behind-the-head options; over-the-head, behind-the-head options; Over-the-ear; Over-the-head (monaural Over-the-ear; Over-the-head (monaural or binaural) or binaural)

Roaming range Up to 300 feet2 Up to 350 feet2 Up to 33 feet Up to 98 feet5 N/A

Wireless frequency DECT™ 6 .0 DECT 6 .0, Bluetooth v2 1. Bluetooth v3 0. + EDR (B235); Bluetooth v4 1. N/A Bluetooth v4 0. (B255)

Audio performance PC wideband PC + desk phone wideband PC wideband, echo cancellation, A2DP Active noise-canceling technology, Wideband, anti-startle, enhanced Immersive Audio, wideband (voice), noise-canceling and echo hi-fi stereo, A2DP, DSP management

Hearing protection SoundGuard DIGITAL, SoundGuard (W430) SoundGuard DIGITAL, SoundGuard SoundGuard SoundGuard DIGITAL SoundGuard DIGITAL (W730)

Microphone Noise-canceling Noise-canceling 3 mics offer dynamic noise reduction, 3 mics offer dynamic noise reduction N/A noise reduction WindSmart® technology

Call control Call answer/end/flash, mute, volume +/- Call answer/end/flash, mute, volume +/- Call answer/end, mute, volume +/- Call answer/end, mute, volume +/- Call answer/end, mute, volume +/- (DA80)

Talk time3 Unlimited (W445)4; Up to 7 hours Unlimited (W745)4; up to 7 hours (W740)4; Up to 7 hours; up to 21 with charging Up to 12 hours N/A (W440)4; up to 6 hours (W430); up to 9 up to 6 hours (W730); up to 9 hours case (B235); Up to 6 hours; up to 16 hours (W420, W410) (W720, W710) with charging case (B255)

Limited warranty 1 year 1 year 1 year 1 year 2 years

Model number W445 (convertible+ deluxe charging kit) W745 (convertible+ deluxe charging kit) B235 (over-the-ear) B825 DA70 W440 (convertible) W740 (convertible) B255 (in-the-ear) DA80 (call controls) W430 (over-the-ear) W730 (over-the-ear) W420 (over-the-head, binaural) W720 (over-the-head, binaural) W410 (over-the-head, monaural) W710 (over-the-head, monaural)

Smart Sensors Yes Yes Yes

1 . Add desk phone connectivity when used with MDA200 . 3. Performance dependent on battery and may vary by device . 5. Features adaptive power, which optimizes for range and talk time to 2 . Features adaptive power, which optimizes for range and talk time to save battery life and maximize density . 4 . Unlimited talk time with deluxe charging cradle kit, comes standard with Savi 445/745 . save battery life and maximize density . Available as an accessory with Savi 740/440 . 6 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, 8x8 volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

Virtual Office Plug and play Plug and play Plug and play Plug and play Compatible as an Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Desktop v3.8+ audio device

1 . Plug and play includes audio and remote call control . 2 . Compatible as an audio device—may not support call answer/end, mute or volume +/- controls .

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 7 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, Alcatel-Lucent Enterprise volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

Rainbow desktop Compatible as an client for Windows P P P P audio device P P P P P P since v1.19.5

OpenTouch Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Compatible as an Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Conversation for required required required required audio device required required required required required required PC v2.2

OpenTouch Compatible as an Connection for Plug and play Plug and play Plug and play Plug and play audio device Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play PC v2.0 and 2.1

IP Desktop for PC Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Compatible as an Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub since v11.0.60 required required required required audio device required required required required required required

PIMphony for PC Plug and play Plug and play Plug and play Plug and play Compatible as an Compatible as an Plug and play Plug and play Plug and play Plug and play Plug and play since v6.4.2340 audio device audio device

1 . Plug and play includes audio and remote call control . 2 . Plantronics Hub for Windows—Plantronics enterprise software platform that enables remote call control . Plantronics Hub for Windows supports Windows Vista (32-bit/64-bit), Windows 7 (32-bit/64-bit), and Windows 8 (Desktop mode) . 3 . Compatible as an audio device—may not support call answer/end, mute or volume +/- controls . For remote call control with Plantronics Hub, visit plantronics .com/us/support/software-downloads .com

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 8 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, Avaya volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

Blackwire 300 Blackwire 435 Blackwire 500 Blackwire 700 Calisto 240/ Calisto 600 Savi 400 Savi 700 Voyager 3200 UC/ Voyager Focus UC/ DA70/DA80 Series Series Series Clarity 340 Series Series** Series Voyager 5200 UC Voyager 8200 UC

Avaya® Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Avaya one-X® required required required required required required required required required required required Agent

Avaya Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Aura Agent required required required required required required required required required required required Desktop Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Avaya Equinox or with or with or with or with or with or with or with or with or with or with or with v3.0 Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub

Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Avaya Scopia audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device

1 . Plug and play includes audio and remote call control . 2 . Plantronics Hub for Windows/Mac—Plantronics enterprise software platform that enables remote call control . Plantronics Hub for Windows supports Windows Vista (32-bit/64-bit), Windows 7 (32-bit/64-bit), and Windows 8 (Desktop mode) . Plantronics Hub for Mac refer to plantronics .com/us/support/supported-softphones for list of supported softphones . 3 . Compatible as an audio device—may not support call answer/end, mute or volume +/- controls . For remote call control with Plantronics Hub, visit plantronics .com/us/support/software-downloads .com ©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 9 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, BroadSoft volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

Blackwire 300 Blackwire 435 Blackwire 500 Blackwire 700 Calisto 240/ Calisto 600 Savi 400 Savi 700 Voyager Voyager DA70/DA80 Series Series Series Clarity 340 Series Series** Series 3200 UC/ Focus UC/ Voyager Voyager 5200 UC 8200 UC

BroadSoft Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Communicator or with or with or with or with or with or with or with or with or with or with or with v22.0 and above Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub

1 . Plug and play includes audio and remote call control . For remote call control with Plantronics Hub, visit plantronics .com/us/support/software-downloads .com

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 10 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, CISCO volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

CUCI-Connect® Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub required required required required required required required required required required required

CUCI-Lync™ Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub required required required required required required required required required required required

CUCI-MOC Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub required required required required required required required required required required required

WebEx Connect® Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub required required required required required required required required required required required

Cisco IP Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play or with or with or with or with or with or with or with or with or with or with Plantronics or with Communicator Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Hub Plantronics Hub

Cisco Unified Personal Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Communicator required required required required required required required required required required required (CUPC)

Jabber v10.5 Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play or with or with or with or with or with or with or with or with or with or with Plantronics or with or higher Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Hub Plantronics Hub

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 11 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, CounterPath volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

CounterPath® Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Bria v4.2.1 and required required required required required required required required required required required higher

CounterPath® Spokes v2 .8 Spokes v2 .8 Spokes v2 .8 Spokes v2 .8 Spokes v2 .8 Spokes v2 .8 Spokes v2 .8 Spokes v2 .8 Spokes v2 .8 Spokes v2 .8 Spokes v2 .8 Bria v3.5 to 4.2.0 required required required required required required required required required required required

*** Counterpath Bria Versions 4 .2 .1 and higher support Plantronics Hub . Version 3 .5 to 4 .2 0. required the older Plantronics Spokes v2 .8 client software . Please contact Plantronics support for the Spokes 2 .8 installer

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 12 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, Deutsche Telekom volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Netphone required required required required required required required required required required required

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 13 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, Dialpad volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

Dialpad Native Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub and Chrome Apps required required required required required required required required required required required

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 14 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, ESNA volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

Esna iLink for Cisco Jabber Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play v10.1.15.1429

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 15 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, Five9 volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

Virtual Contact Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Center v8.5

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 16 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, Fuse volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

Fuse Desktop v4.8 and above for Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Windows and Mac

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 17 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, Genesys volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

Genesys Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Workspace required required required required required required required required required required required Desktop Edition

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 18 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, Huawei volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

Huawei Plug and play Plug and play Plug and play Plug and play Compatible as an Plug and play Plug and play Plug and play Plug and play Compatible as an Compatible as an eSpace audio device audio device audio device

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 19 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, IBM volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

IBM Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Lotus audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device Sametime

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 20 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, Interactive Intelligence volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

Customer Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Interaction Center audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device v4.0

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 21 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, Microsoft volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Microsoft® or with or with or with or with or with or with or with or with or with or with or with Lync® Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub

Microsoft Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Skype® for or with or with or with or with or with or with or with or with or with or with or with Business Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub

Microsoft Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Office or with or with or with or with or with or with or with or with or with or with or with Communicator Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 22 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, Mitel volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

Blackwire 300 Blackwire 435 Blackwire 500 Blackwire 700 Calisto 240/ Calisto 600 Savi 400 Savi 700 Voyager Voyager DA70/DA80 Series Series Series Clarity 340 Series Series Series 3200 UC/ Focus UC/ Voyager Voyager 5200 UC 8200 UC MiCollab PC desktop client Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Compatible as an Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub since v7.2 and Mac required required required required audio device required required required required required required desktop client since v8.0.208

Mitel Connect Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub 2017 required required required required required required required required required required required

MiCloud Telepo for Compatible as an Desktop PC and Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play audio device P Mac since v4.5

MiVoice 2380 Compatible as an Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play since v3.0.1876.0 audio device P

Mitel BluStar Compatible as an for PC since Plug and play Plug and play Plug and play Plug and play Plug and play audio device Plug and play Plug and play Plug and play Plug and play Plug and play v3.0.2876

MiVoice Business Compatible as an Console since v8.0 P P P P audio device P P P P P P

Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Mitel 8602 audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 23 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, NEC volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

NEC Univerge 3C Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play v8.7.1 and above

NEC Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub UNIVERGE SP350 required required required required required required required required required required required

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 24 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, Nortel volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an i2050 audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device

1 . Compatible as an audio device—may not support call answer/end, mute or volume +/- controls . For remote call control with Plantronics Hub, visit plantronics .com/us/support/software-downloads .com

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 25 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, RingCentral volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

RingCentral Office Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Compatible as an Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub for Windows/Mac required required required required audio device required required required required required required 9.4 and up

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 26 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, SAP volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

Compatible as an SAP® BCM Plug and play Plug and play Plug and play Plug and play audio device Plug and play Plug and play Plug and play Plug and play Plug and play Plug and play

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 27 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, ShoreTel volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

ShoreTel® Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Communicator required required required required required required required required required required required

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 28 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, Swyx volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub SwyxIT! required required required required required required required required required required required

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 29 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our COMPATIBILITY GUIDE FOR Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, Unify volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

Unify OpenScape Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Compatible as an Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub UC Solution required required required required audio device required required required required required required since v7.1.47.23

Unify OpenScape Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Compatible as an Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Personal Edition required required required required audio device required required required required required required since v7.1.47.23

Unify Circuit desktop clients Windows/Mac Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Compatible as an Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub Plantronics Hub and web clients required required required required audio device required required required required required required Chrome/Firefox since v1.1.8505

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 30 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our OTHER SUPPORTED Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, SOFTPHONES (AUDIO AND RRC) volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

GlobalIPTEL Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Plug and play Juggler audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device

Nfon Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Plug and play Nfon Softphone audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device

Estos ProCall Enterprise Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Plug and play Estos ProCall Go audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device (in Q1 2014) Caseris CAESAR Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an SIP Softphone audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device Plug and play Client Interactive Intelligence Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Customer audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device Interaction Center 4.0 Joher Voice Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Operator Panel audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device Plug and play 1.6.3

Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Telavox audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device Plug and play

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 31 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our OTHER SUPPORTED Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, SOFTPHONES (AUDIO ONLY) volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Algoria TWS audio device audio device audio device audio device audio device audio device Plug and play audio device audio device audio device audio device

AltiGen Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Communications audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device MaxCommunicator

Aspect Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Ensemblepro audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device

Aspect Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Unify IP audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device

Deutsche Telekom Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an OctoClient audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device

Deutsche Telekom Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Octophone CME audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 32 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our OTHER SUPPORTED Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, SOFTPHONES (AUDIO ONLY) volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

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©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 33 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our OTHER SUPPORTED Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, SOFTPHONES (AUDIO ONLY) volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

Blackwire 300 Blackwire 435 Blackwire 500 Blackwire 700 Calisto 240/ Calisto 600 Savi 400 Savi 700 Voyager Voyager DA70/DA80 Series Series Series Clarity 340 Series Series Series 3200 UC/ Focus UC/ Voyager Voyager 5200 UC 8200 UC iscoord is-phone Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an portable v8.7, audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device for Windows iscoord is-phone Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an portable v8.7, audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device for Mac OS X iscoord is-phone Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Communicator audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device v2.8, for Windows iscoord is-phone for IBM Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Lotus Notes/IBM audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device Sametime v8.7, for Windows iscoord is-phone for IBM Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Lotus Notes/IBM audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device Sametime v8.7, for Mac OS X

©2018 Plantronics, Inc . AudioIQ, Blackwire, Calisto, Plantronics, Savi, Simply Smarter Communications, SoundGuard, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc . registered in the US and other countries, and Plantronics Hub and Plantronics Manager Pro are trademarks of Plantronics, Inc . Bluetooth trademarks are owned by Bluetooth SIG Inc ., any use by Plantronics is under license . Mac is a trademark of Apple Inc . registered in the US and other countries . All other trademarks are the property of their respective owners . 3 .18 130170 34 PLANTRONICS AUDIO SOLUTIONS FOR ENTERPRISE SOFTPHONES

Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our OTHER SUPPORTED Unified Communications (UC) products . Plantronics products optimized for UC offer remote call control (RCC)—call answer/end, mute, SOFTPHONES (AUDIO ONLY) volume control, and in certain products, flashing capabilities—right from the headset, with many of the softphones listed in this guide . And because we offer headsets for every employee work style, your IT staff does not need to worry about integrating and troubleshooting a complex mix of endpoints and headsets from different vendors . This guide will walk you through all the levels of softphone support we offer with our UC audio solutions .

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Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an Compatible as an ZyDesk Operator audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device audio device