Company Profile Exofilocpuk 13/6/2005 08:07 ÌÌ ™ÂÏ›‰·2 Cp Finaluk 13/6/2005 07:49 ÌÌ ™ÂÏ›‰·2 Cp Finaluk 13/6/2005 07:49 ÌÌ ™ÂÏ›‰·3
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exofiloCPuk 13/6/2005 08:07 ÌÌ ™ÂÏ›‰·1 e-decathlon 23rd km.National Road Athens - Lamia • 145 65 Agios Stefanos - Attica -Greece Tel.:+30 210 624 2000 • Fax: +30 210 621 9111 www.germanosgroup.com Company Profile exofiloCPuk 13/6/2005 08:07 ÌÌ ™ÂÏ›‰·2 cp finaluk 13/6/2005 07:49 ÌÌ ™ÂÏ›‰·2 cp finaluk 13/6/2005 07:49 ÌÌ ™ÂÏ›‰·3 Company Profile 3 Table of Contents Introduction 4 Message from the CEO 5 Our Vision 7 Our Values 8 Our Mission 8 Corporate Social Responsibility 9-10 The People Behind the Group 11 Group’s Strategy 12 Goals and Prospects 13 Group’s History 14-15 Group’s Activities 17-21 GERMANOS Chain of Stores 18-21 Telecommunication Services 23 SUNLIGHT Industrial Complex 25-27 Portable Battery Exports Division 28 Consumer Products Distribution Network 29 evalue 31 cp finaluk 13/6/2005 07:49 ÌÌ ™ÂÏ›‰·4 4 Introduction «Technology focused on man» Technology begins and ends with man.Far from being a concept that has little to do with our everyday life, as time progresses it increasingly determines the way we live. Its possibilities may be placed at the service of every human effort and can thus make a substantial contribution in all fields of social action. Today, companies engaged in technology have the opportunity to take the lead not only in entrepreneurship but also in the development and progress of the economy and society in general. However, the greatest challenge in the digital age is none other than respect for the human person.The advance of technology and the age of globalisation have created rising public expectations of business. In response to these changes and challenges, businesses must actively exercise public responsibility and make every effort to protect society as a whole. “ ... technology begins and ends with man...” cp finaluk 13/6/2005 07:49 ÌÌ ™ÂÏ›‰·5 Company Profile 5 Today, the GERMANOS Group is one of the fastest growing Greek multinationals in the sectors of technology and energy.Employing over 4,800 people in 8 countries, it has the capability to make technology more accessible through the GERMANOS Chain – with 830 “ Firmly committed stores in 7 countries (Greece, Poland, Romania, Bulgaria, to our Vision, Cyprus, Ukraine and the Former Yugoslav Republic of we are building our future Macedonia) – and the SUNLIGHT Industrial Complex, on solid foundations one of Europe's largest battery manufacturing plants and pledge to continue which is located in Xanthi,northern Greece. our profitable growth ” John Karagiannis 25 years of growth and development is just the beginning, Chief Executive Officer with a great deal yet to come in the way of even more accessible,user-friendly and human communication! cp finaluk 13/6/2005 07:49 ÌÌ ™ÂÏ›‰·6 Our Vision • Οur Values • Our Mission • Corporate Social Responsibility• The People behind the Group • Group’s Strategy • Goals and Prospects • Group’s History ... which connects We envision ordinary People A Greek Multinational Group of Companies… with Technology cp finaluk 13/6/2005 07:49 ÌÌ ™ÂÏ›‰·7 Company Profile 7 Our Vision We envision...… a Greek Multinational Group of Companies... which connects ordinary People with Technology All activities and business initiatives of GERMANOS strives to realise this Vision Respect and a keen sense of responsibility GERMANOS Group unfold within the through the Development and Distribution of toward Society, the environment and people framework of its Vision, "to connect people with innovative Technological Goods & Services, further strengthen our Vision by providing a Technology". the creation of pioneering Energy Applications dynamic and reliable operating framework. and the continuous development of our Human Resources. cp finaluk 13/6/2005 07:49 ÌÌ ™ÂÏ›‰·8 8 Our Values We remain... firmly Dedicated to the Fundamental Values... which have governed our daily Business Practice for the past 25 years Reliability as the principle underlying each effort, Initiative as the nucleus of new ideas and Integrity as the moral axis of Entrepreneurship are the values at the centre of our business culture.These values are combined with Friendliness as a basis for building lasting relationships of trust, always with respect for the dignity and diversity of people, local societies and the cultures they represent. Our Mission All our activities are undertaken... With respect for the diversity of people... And the particularities of local societies GERMANOS Group business mission is to consolidate its leading position in the provision of integrated solutions in the following two sectors: Specialised Chain Stores for Telecommunications Goods & Services and Production & Distribution of Integrated Energy Systems and for Specialised Applications Batteries. In this context, our contribution to the development “ Integrity as the of the Greek economy, investment in research and moral axis of Entepreneurship...” continuous expansion of activities abroad have a vital role to play in strengthening our mission. cp finaluk 13/6/2005 07:49 ÌÌ ™ÂÏ›‰·9 Company Profile 9 Corporate Social Responsibility We have a duty...with respect for man, the environment and society... to put in practice the concept of the socially responsible corporate citizen For GERMANOS Group, our values above all define Behaving as a socially responsible citizen in all our We want people to actively participate in our efforts our social behaviour which goes beyond the narrow business activities is an absolute priority for to raise awareness about important issues such as confines of business efficiency and performance. GERMANOS. Our growth is not something the environment and GERMANOS Chain of Stores Corporate Social Responsibility constitutes a key separate from society and the environment, but in provides a highly effective channel of communication component of our business culture and a harmony with them. for this purpose. Our modern infrastructures which prerequisite for the Group’s long-term well-being fully meet the most stringent standards of quality and growth. Our commitment to social Having a firm commitment to the principles of and environmental management are illustrative of responsibility is not a fringe activity, but an integral Corporate Social Responsibility and exercising great our respect for people and society. part of our strategy. care when it comes to our intangible assets, we naturally invest in the ongoing training of our people. In today’s business environment,we have to consider With multifaceted activities throughout Greece and our presence as part of a whole in which the a significant presence abroad, we undertake relationship between the participants is two-way. In initiatives to strengthen local societies, recognising the framework of modern management thinking, our duty to make a contribution in line with our social expectations decide our viability because underlying philosophy of decentralisation. more than ever before the changes taking place in the global the society call for closer convergence between economic growth and social prosperity. cp finaluk 13/6/2005 07:49 ÌÌ ™ÂÏ›‰·10 10 • Looking firmly ahead… • By added value… We think about the future, in the spirit We build relations of trust with our of a pioneer shareholders by applying transparent procedures and providing Because we want our customers, consumers constant information and business partners to be the first to learn about every latest technology evolution • With a positive spirit… We encourage our people to attain • With care for our customers… peak performance… Whose total satisfaction is our top priority… And we invest in the continuous We listen, anticipate and embrace changes improvement of their working so that we can respond to all their needs environment as well as in their training and career development “ ... we encourage our peolple to attain peak performance ” cp finaluk 13/6/2005 07:49 ÌÌ ™ÂÏ›‰·11 Company Profile 11 The People Behind the Group Our People... are our Strength... Our employees who now number over 4,800... Share with us our Vision in all the countries in which we are active ... and above all play the decisive role in our success. We continuously invest in our human resources.We Ensuring an optimal working environment is another It is they who daily come into contact with our seek capable officers and support their continuous factor that contributes to our high efficiency. Our business partners, customers and shareholders and development through unique training programmes investment in modern tools which reinforce it is they who are building our image in the domestic and benefits. "GERMANOS Academy" is one such teamwork and a true team spirit attest to our and international markets in each branch of our unique initiative which gives our people the commitment in this respect. Leisure activities activity.A firm belief in and dedication to our Vision, opportunity to hone their business skills.We have outside work and the organisation of various as well as a collective effort to achieve our common adopted a modern management system which educational events covering a wide range of subjects goals, are the key components of our success. utilises the appropriate systems for the selection and interests also play an important role in our and evaluation of our personnel. efforts to create a positive atmosphere. “ ... belief in and dedication to our Vision... ” cp finaluk 13/6/2005 07:50 ÌÌ ™ÂÏ›‰·12 12 Group’s Strategy Having as a strategic target... the constant reinforcement of our entrepreneurial skills... we are focusing on our people’s progress… our customers care… and the improvement of our procedures • We invest in our constant development with the • We aim to maintain the leading position of main aim of creating added value for all our GERMANOS Chain of Stores in Greece and firmly stakeholder groups and maintaining our leading establish GERMANOS name in the emerging position in the broader competitive environment. telecom markets in which we are active.