Empower your IT team with the tools to manage Apple systems

Apple Certification Training Apple® systems are becoming increasingly popular options for many businesses, but mixed environments create new challenges for IT. PCM’s cer- Along with detailed discussions, our Apple Certification Training provides hands-on exercises of real-world scenarios. tification training gives your team a strong foundation for As an Apple Authorized Training Center PCM, Inc. based network with discussion about working is proud to offer Apple Certification Training to with other types of systems as well. Each student managing Mac® clients. our customers. These courses and certifications works with a client system to bind it to Active provide a strong foundation for supporting Directory, connect to and create File Shares, and Mac OS X clients and servers in an all Apple or configure an Exchange account in Mail, Address mixed environment. Book, and iCal. Then the client systems are se- All classes are a combination of leader led dis- cured with new passwords, screen lock, FileVault cussion and hands on exercises, and include a 2 encryption, a firmware password, the built-in voucher for the certification exam at the end firewall, and a VPN connection. The systems of class. are then configured to print to a Windows based Mac100: Introduction to OS X printer, use iChat for messaging, dual-boot into This 4 hour course is designed for Windows users Windows, and backup via Time Machine. making the transition to working on or supporting Mac OS X. The course focuses on learning the This course prepares the student for the Mac terminology of OS X and how to do familiar tasks Integration Basics 10.10 exam. Passing this exam in an unfamiliar environment. The user interface is awards Apple Certified Associate - Mac Integra- covered in-depth with a focus on the equivalents tion 10.10 status. to common Windows interface elements. The students work with multiple users and see how to Yosemite 101: OS X Support handle applications and documents. The basics Essentials 10.10 of customizing the system and applications are This 3-day course covers a wide range of Mac covered as well. This 3 day course covers wide range of features of An Apple Support Specialist This course can be used as a stand alone to Mac OS X 10.10 with a focus on configuration and jump start users comfort in OS X or as a lead in to is here to assist you. troubleshooting. The mixture of discussion and Yosemite 101 as a way to set up students that are exercises starts with the initial installation and con- Call today to learn more. new to OS X for success. figuration of a Yosemite client, proceeds to user 800-700-1000 ® Integration Basics www.PCM.com This 4 hour course is focused on integrating Mac See back for course outline... OS X 10.10 (Yosemite) clients into a Windows

DS100010REVB022015 account creation and management, file system awards Apple Certified Support Professional Then the students will configure services for the setup and permissions, and data management (ACSP) status. client systems including file sharing, web services, including system layout, Mac specific consider- and the collaboration options of wikis, blogs, Yosemite 201: OS X Server Essentials ations, and backup. Then the variety of supported iChat, iCal, Address Book, and mail. This 3 day course is designed to provide an over- application types and managing them is covered, view of OS X Server for Yosemite with a focus on This course is preparation for the OS X Server followed by networking basics and configuration. collaboration tools and user management. Each Essentials 10.10 Exam. Passing this exam along This leads into using and providing network ser- student will have a client system and a server with the Support Essentials exam awards Apple vices, connecting and troubleshooting peripherals system to configure, starting with the initial install Certified Technical Coordinator (ACTC) status. including printing, and the course ends with an and configuration of the server. From there user in-depth look at the system startup process with a account creation and management is covered focus on troubleshooting startup problems. from both a local and shared directory services This course is preparation for the OS X Support perspective. Once the users are available the Essentials 10.10 Exam. Passing the exam course moves to Mac OS X client deployment.

Mac Integration Basics Mac100: Introduction to OS X

Day 1 (4hours) Day 1 (4hours)

• Network Accounts • Printing from OS X • Switching to OS X • File Sharing • • Working with Multiple Users • E-mail, Calendars, • Data Management • Getting Acquainted with your Mac and and Backup • Self Guided Investigation • Security • Cross-platform Compatibility

Yosemite 101: OS X Support Essentials

Day 1: Day 2: Day 3:

• Installations • Data Management • Network Services • Use Accounts • Applications and Processes • Peripherals and Printing • File Systems • Network Configuration • System Startup

Yosemite 201: OS X Server Essentials

Day 1: Day 2: Day 3:

• Configuring and Monitoring • Managing Devices • Network Services • Configuring Accounts • Sharing Files • Collaborative Services • Deploying Solutions

Apple, the Apple logo, FileVault, Mac, Mac OS, Macintosh, and Time Machine are trademarks of Apple Inc., registered in the U.S. and other countries.