Annual Report 2020 Reimagining Tomorrow’s Enterprise…

US$ 9.9 B REVENUE 150,000+ IDEAPRENEURS 155 NATIONALITIES 46 COUNTRIES

2 Even before COVID-19, companies operated in an uncertain world where advances in technology could render business models and traditional industries obsolete. The world-wide impact of COVID-19 and the related economic fluctuations, geopolitical tensions and social change movements have only heightened these TODAY. uncertainties. In this rapidly evolving environment we need to look over the horizon to find the building blocks of a resilient, thriving digital enterprise. We need the technology, business expertise, engineering solutions, smart IP and software products – and the enormously talented and innovative people – that can help enterprises withstand current and future shocks. We need to reimagine tomorrow’s enterprise. Today.

3 Even before COVID-19, companies operated in an uncertain world where advances in technology could render business models and traditional industries obsolete. The world-wide impact of COVID-19 and the related economic fluctuations, geopolitical tensions and social change movements have only heightened these TODAY. uncertainties. In this rapidly evolving environment we need to look over the horizon to find the building blocks of a resilient, thriving digital enterprise. We need the technology, business expertise, engineering solutions, smart IP and software products – and the enormously talented and innovative people – that can help enterprises withstand current and future shocks. We need to reimagine tomorrow’s enterprise. Today.

4 TABLE OF CONTENTS Financial Highlights HCL Leadership T Board ofDir Message fr Message fr Message from theFounder P FutureTech f Le Business Highlights:P Business Highlights:ERS Business Highlights:ITBS Mode 1-2- Sustainability or Breakthrough Innovation assion Fueledby OurPeople veraging Ecosystems 3 Overview om theCEO om theChairperson

ectors

eam

&P

7 5 3 2 1 23 22 21 19 17 15 13 11 9 Global Reach 25

Management Discussion & Analysis (MDA) 27

Directors’ Report 67

Corporate Governance Report 128

CEO & CFO Certificates 160

Business Responsibility Report 161

Standalone Financial Statements 180

Consolidated Financial Statements 243

Statement under Section 129 318 Dear Shareholders, HCL Foundation have helped numerous rural communities by alleviating poverty and achieving I want to express my sincere gratitude to the Board health, wellness and inclusive growth. The current of Directors of HCL for entrusting me with the role of pandemic has only reinforced our commitment Chairperson. It is with a deep sense of honor, gratitude to social contributions. and responsibility that I embark on this journey with you. I would also like to thank all of you for the With the global business environment still impacted by unwavering support and constant encouragement the pandemic, we will continue meeting the challenge that drives us to continuously achieve excellence. by embracing our core values while adapting to meet Our consistent industry-leading performance is our business and social responsibility goals. Business testimony to our commitment to maximizing value practices will be sustainable and growth will need to Shiv Nadar for our shareholders. be even more inclusive. Digital transformation for our clients and within our enterprise will continue to drive Founder HCL & Under the guidance of Mr. Shiv Nadar, HCL was our resilience. Even the metrics of success will change built on the values of innovation, entrepreneurship, as we turn the corner to the post-COVID period. Chief Strategy Officer humanity and a people-centric culture that provide HCL Technologies a lasting and strong foundation to carry forward On behalf of the Board of Directors I would once again and continue our mission of growth and impact. like to thank all our shareholders, clients, partners and I want to assure you that, as I step into my new role the entire HCL ecosystem for placing their trust and as Chairperson of HCL, our strategy will continue to confidence in me. Together, we will navigate HCL evolve with the ever-changing business environment through today’s challenging phase. I am confident Dear Shareholders, industry-leading year of growth for HCL taking a while remaining true to the soul of the company. that together we will help HCL stay the course and humble backseat to providing humanitarian support At HCL, we’ve always had a core mission to invent achieve success – for the business, for employees, during the pandemic. and innovate with the most advanced technologies, At HCL we believe in doing business with absolute for clients, for communities, for the world. helping our clients become enterprises of the future This year also marks a significant moment for me integrity. It is our social responsibility to ensure that and leaders in their industries. For 44 years, the personally. My HCL journey began in 1976 when our clients, employees and communities have every Thank you. essence of our company and culture has been built the company we know today was started from advantage to succeed. It is upon us to ensure that by the incredible people of HCL – where our many a “barsati” – a humble rooftop dwelling – in Delhi. our success is reflected in the socio-economic humanitarian contributions reflect our values. It has been a tremendous privilege to lead HCL development of the communities we engage with. during the years of extraordinary growth that Our targeted and innovative programs under the Over the past six months of the COVID-19 pandemic, followed. This success would not have been possible Roshni Nadar Malhotra everyone at HCL has been working tirelessly to ensure without the unwavering support of all HCLites, our that our employees, clients and the communities clients, partners and all of our stakeholders. As I step we impact are protected and safeguarded. We have back as the Chairman of HCL Technologies, I do so been intensely focused – helping our clients reshape with deep gratitude for your trust and confidence in me. their businesses, helping our employees and their families ensure health and safety, working with I am extremely pleased to share that health o†cials and governments in India and around Roshni Nadar Malhotra takes over as the Chairperson the world to contain the virus and providing a helping of HCL Technologies as of July 17, 2020. Roshni has hand to many who are less fortunate in society. been with HCL for many years and brings an enriched experience of learning and pioneering at HCL. She is Our COVID-19 initiatives stem from a long tradition of Roshni Nadar deeply rooted in the core vision, values and philosophy corporate social responsibility at HCL. It is a tradition that of the company and is committed to leading HCL with can be seen today in our numerous initiatives to empower her new ideas and dynamic thinking. Her passion for Malhotra communities through long-term sustainable programs. technology coupled with her vision for all-inclusive Our CSR arm, the HCL Foundation, focuses particularly growth will surely make HCL an unparalleled success on raising the quality of life in rural communities by Chairperson story. I wish her the best and hope that with the alleviating poverty, improving health and wellness, great leadership at HCL, we will continue to strive HCL Technologies and promoting inclusive growth. This was a special for excellence. year for HCL Foundation, which celebrated 5 years of HCL Grant, one of India’s biggest CSR grants, which Thank you. supports pathbreaking initiatives by grassroots NGOs.

Since the beginning of the pandemic, the HCL Foundation has elevated its support of the communities it supports. It has been a year like no other - with another Shiv Nadar

7 Dear Shareholders, HCL Foundation have helped numerous rural communities by alleviating poverty and achieving I want to express my sincere gratitude to the Board health, wellness and inclusive growth. The current of Directors of HCL for entrusting me with the role of pandemic has only reinforced our commitment Chairperson. It is with a deep sense of honor, gratitude to social contributions. and responsibility that I embark on this journey with you. I would also like to thank all of you for the With the global business environment still impacted by unwavering support and constant encouragement the pandemic, we will continue meeting the challenge that drives us to continuously achieve excellence. by embracing our core values while adapting to meet Our consistent industry-leading performance is our business and social responsibility goals. Business testimony to our commitment to maximizing value practices will be sustainable and growth will need to Shiv Nadar for our shareholders. be even more inclusive. Digital transformation for our clients and within our enterprise will continue to drive Founder HCL & Under the guidance of Mr. Shiv Nadar, HCL was our resilience. Even the metrics of success will change built on the values of innovation, entrepreneurship, as we turn the corner to the post-COVID period. Chief Strategy Officer humanity and a people-centric culture that provide HCL Technologies a lasting and strong foundation to carry forward On behalf of the Board of Directors I would once again and continue our mission of growth and impact. like to thank all our shareholders, clients, partners and I want to assure you that, as I step into my new role the entire HCL ecosystem for placing their trust and as Chairperson of HCL, our strategy will continue to confidence in me. Together, we will navigate HCL evolve with the ever-changing business environment through today’s challenging phase. I am confident Dear Shareholders, industry-leading year of growth for HCL taking a while remaining true to the soul of the company. that together we will help HCL stay the course and humble backseat to providing humanitarian support At HCL, we’ve always had a core mission to invent achieve success – for the business, for employees, during the pandemic. and innovate with the most advanced technologies, At HCL we believe in doing business with absolute for clients, for communities, for the world. helping our clients become enterprises of the future This year also marks a significant moment for me integrity. It is our social responsibility to ensure that and leaders in their industries. For 44 years, the personally. My HCL journey began in 1976 when our clients, employees and communities have every Thank you. essence of our company and culture has been built the company we know today was started from advantage to succeed. It is upon us to ensure that by the incredible people of HCL – where our many a “barsati” – a humble rooftop dwelling – in Delhi. our success is reflected in the socio-economic humanitarian contributions reflect our values. It has been a tremendous privilege to lead HCL development of the communities we engage with. during the years of extraordinary growth that Our targeted and innovative programs under the Over the past six months of the COVID-19 pandemic, followed. This success would not have been possible Roshni Nadar Malhotra everyone at HCL has been working tirelessly to ensure without the unwavering support of all HCLites, our that our employees, clients and the communities clients, partners and all of our stakeholders. As I step we impact are protected and safeguarded. We have back as the Chairman of HCL Technologies, I do so been intensely focused – helping our clients reshape with deep gratitude for your trust and confidence in me. their businesses, helping our employees and their families ensure health and safety, working with I am extremely pleased to share that health o†cials and governments in India and around Roshni Nadar Malhotra takes over as the Chairperson the world to contain the virus and providing a helping of HCL Technologies as of July 17, 2020. Roshni has hand to many who are less fortunate in society. been with HCL for many years and brings an enriched experience of learning and pioneering at HCL. She is Our COVID-19 initiatives stem from a long tradition of Roshni Nadar deeply rooted in the core vision, values and philosophy corporate social responsibility at HCL. It is a tradition that of the company and is committed to leading HCL with can be seen today in our numerous initiatives to empower her new ideas and dynamic thinking. Her passion for Malhotra communities through long-term sustainable programs. technology coupled with her vision for all-inclusive Our CSR arm, the HCL Foundation, focuses particularly growth will surely make HCL an unparalleled success on raising the quality of life in rural communities by Chairperson story. I wish her the best and hope that with the alleviating poverty, improving health and wellness, great leadership at HCL, we will continue to strive HCL Technologies and promoting inclusive growth. This was a special for excellence. year for HCL Foundation, which celebrated 5 years of HCL Grant, one of India’s biggest CSR grants, which Thank you. supports pathbreaking initiatives by grassroots NGOs.

Since the beginning of the pandemic, the HCL Foundation has elevated its support of the communities it supports. It has been a year like no other - with another Shiv Nadar

8 The year also highlighted our ‘Think Global, Act Local’ operations, we donated thousands of medical philosophy, as we celebrated 20 years of our operations equipment and PPEs and also took over the running in Australia and New Zealand and 10 years of success of COVID-19 Command Centers for the Noida and in France. We also opened several new local hubs, Chennai administrations. We are also running a meal including a CyberSecurity Fusion Center in Frisco, distribution program for some underprivileged sections C Vijayakumar Texas, USA, and a new technology delivery center in Noida. Various other community support programs in Lithuania. We announced two new Global Delivery are being run locally in several other countries of Centers, in Hartford, Connecticut, USA, and Colombo, our operations. President & CEO Sri Lanka. HCL Technologies Looking Ahead Today, the HCL family of 150,000+ employees is I think the future prospects for broad-based technology proudly diverse, representing 155 nationalities spread companies like us are stable and bright. We are seeing across 46 countries, with women constituting 26% of a number of opportunities playing out in the market. our workforce. For example, digital transformation is being significantly accelerated across industries. Digital programs which Abiding Resilience Dear Shareholders, Diversifying our Dierentiation were planned for completion in two to three years Before I conclude this letter, I want to take a few are now expected to close in a matter of months. The last mile of Fiscal 2020 was a bookmark period for Our unique business model is the foundation of this moments to give you a wider view of our response to the While momentum sectors the entire world, as a global health crisis brought all of leadership position. To further strengthen this posture, pandemic, as it has truly brought to life the best of HCL. such as Life Sciences and Digital transformation humanity to a virtual standstill. In those early weeks we launched a new business unit called ‘HCL Software,’ Healthcare, Online Grocery We kicked oŽ our extensive COVID-19 business continuity is being significantly of the proliferation of COVID-19, as we all mounted our which provides modernized software products to help Distribution, Telecom and response to this unforeseen challenge, seeing HCLites businesses transform their environment. We acquired measures as early as the last week of January. Our first the Tech sector continue to accelerated across rally so ardently, look out for each other, and support and tucked in select IBM products for Security, Marketing, priority since then has been the wellbeing of our create strong demand, we industries. our customers’ best interests against all odds reminded Commerce and Digital solutions - AppScan, BigFix, employees, 98% of whom are now working from home. are also seeing impacted me once again why the HCL family is so special. Commerce, Connections, Digital Experience (Portal We have launched a global helpline to provide timely sectors like Retail, Auto, Travel, Hospitality, etc., starting and Content Manager), Notes, Domino and Unica - physical and mental health support to them and have work on redefining customer engagement to ‘zero touch’ Landmark Fiscal interactions by leveraging conversational AI, analytics under this BU. The business made significant strides increased digital connections to keep HCLites and and digital innovations. While our response to the pandemic has been a in FY20, onboarding 2,000+ partners and concluding their families engaged during the lockdowns. phenomenal testament to our remarkable resilience 13,000+ sales transactions. Our next most important priority has been to keep our We believe we are well-positioned to capture these as an organization and as a family, the journey opportunities. Not only because we are a technology We added several other capabilities to our portfolio clients’ businesses running. As a first step we helped company with a very strong portfolio of relevant leading to that point was not any less remarkable. transition almost 3.5 million client users to remote this year. We acquired Strong-Bridge Envision, a digital capabilities – such as workplace transformation, As we closed the books on FY20, we emerged as working format. With several customers in Healthcare, transformation consulting firm; expanded our preferred cybersecurity transformation, digital scaling and Pharmaceuticals, Food Supply & Distribution, as well as the fastest growing large technology company for professional services partnership with Broadcom to cloud migration – but more importantly because local governments and the fourth consecutive year with revenue and net include Symantec Enterprise Division; created a separate we have in our driving seat our employees, our income growth of 17.0% division called ERX within our Engineering and R&D In a recent client public utilities, we have ‘ideapreneurs,’ as we call them, who always think We emerged as the had to handle countless and 9.3% respectively. business to drive an IP-led strategy in the segment; satisfaction survey, ahead of the curve, who are not afraid to place future fastest growing large This momentum was and acquired Sankalp Semiconductor, an advanced new service requests. bets and who are boldly reimagining the enterprise 99% of the respondents technology company led by our superior technology design services provider in the Our employees have of tomorrow, today! organic growth and agreed that our responded ably to all for the fourth semiconductor space. Thank you. acceleration of our such asks with agility consecutive year. Frontline Innovation pandemic response has Mode 2 and Mode 3 and urgency. Thanks been “very eective” revenue – that is, revenue involving next-generation HCL shone the brightest, though, at the frontline. to their hard work technologies such as digital and analytics, IoT, cloud Continuing our tradition of ‘ideapreneurship™,’ or “eective”. and eŽorts, in a recent native and cybersecurity, as well as new IPs and our employees filed 29 patents in FY20, out of customer satisfaction C Vijayakumar products – which helped deliver strong double-digit which 16 were granted. They also created immense survey, 99% of the respondents agreed that our pandemic growth across all segments, geographies and value for our customers through ideation platforms response has been “very eŽective” or “eŽective”.

verticals. Mode 2 and Mode 3 revenues for the year like Value Portal, through which they generated For supporting the communities in which we work, made up 33% of total revenues, increasing from 12,225 ideas with a verified value to customers of we have taken a pragmatic assistance approach. 28.4% in fiscal 2019. $1.7B for the year. In the two states in India where we have our largest

9 The year also highlighted our ‘Think Global, Act Local’ operations, we donated thousands of medical philosophy, as we celebrated 20 years of our operations equipment and PPEs and also took over the running in Australia and New Zealand and 10 years of success of COVID-19 Command Centers for the Noida and in France. We also opened several new local hubs, Chennai administrations. We are also running a meal including a CyberSecurity Fusion Center in Frisco, distribution program for some underprivileged sections C Vijayakumar Texas, USA, and a new technology delivery center in Noida. Various other community support programs in Lithuania. We announced two new Global Delivery are being run locally in several other countries of Centers, in Hartford, Connecticut, USA, and Colombo, our operations. President & CEO Sri Lanka. HCL Technologies Looking Ahead Today, the HCL family of 150,000+ employees is I think the future prospects for broad-based technology proudly diverse, representing 155 nationalities spread companies like us are stable and bright. We are seeing across 46 countries, with women constituting 26% of a number of opportunities playing out in the market. our workforce. For example, digital transformation is being significantly accelerated across industries. Digital programs which Abiding Resilience Dear Shareholders, Diversifying our Dierentiation were planned for completion in two to three years Before I conclude this letter, I want to take a few are now expected to close in a matter of months. The last mile of Fiscal 2020 was a bookmark period for Our unique business model is the foundation of this moments to give you a wider view of our response to the While momentum sectors the entire world, as a global health crisis brought all of leadership position. To further strengthen this posture, pandemic, as it has truly brought to life the best of HCL. such as Life Sciences and Digital transformation humanity to a virtual standstill. In those early weeks we launched a new business unit called ‘HCL Software,’ Healthcare, Online Grocery We kicked oŽ our extensive COVID-19 business continuity is being significantly of the proliferation of COVID-19, as we all mounted our which provides modernized software products to help Distribution, Telecom and response to this unforeseen challenge, seeing HCLites businesses transform their environment. We acquired measures as early as the last week of January. Our first the Tech sector continue to accelerated across rally so ardently, look out for each other, and support and tucked in select IBM products for Security, Marketing, priority since then has been the wellbeing of our create strong demand, we industries. our customers’ best interests against all odds reminded Commerce and Digital solutions - AppScan, BigFix, employees, 98% of whom are now working from home. are also seeing impacted me once again why the HCL family is so special. Commerce, Connections, Digital Experience (Portal We have launched a global helpline to provide timely sectors like Retail, Auto, Travel, Hospitality, etc., starting and Content Manager), Notes, Domino and Unica - physical and mental health support to them and have work on redefining customer engagement to ‘zero touch’ Landmark Fiscal interactions by leveraging conversational AI, analytics under this BU. The business made significant strides increased digital connections to keep HCLites and and digital innovations. While our response to the pandemic has been a in FY20, onboarding 2,000+ partners and concluding their families engaged during the lockdowns. phenomenal testament to our remarkable resilience 13,000+ sales transactions. Our next most important priority has been to keep our We believe we are well-positioned to capture these as an organization and as a family, the journey opportunities. Not only because we are a technology We added several other capabilities to our portfolio clients’ businesses running. As a first step we helped company with a very strong portfolio of relevant leading to that point was not any less remarkable. transition almost 3.5 million client users to remote this year. We acquired Strong-Bridge Envision, a digital capabilities – such as workplace transformation, As we closed the books on FY20, we emerged as working format. With several customers in Healthcare, transformation consulting firm; expanded our preferred cybersecurity transformation, digital scaling and Pharmaceuticals, Food Supply & Distribution, as well as the fastest growing large technology company for professional services partnership with Broadcom to cloud migration – but more importantly because local governments and the fourth consecutive year with revenue and net include Symantec Enterprise Division; created a separate we have in our driving seat our employees, our income growth of 17.0% division called ERX within our Engineering and R&D In a recent client public utilities, we have ‘ideapreneurs,’ as we call them, who always think We emerged as the had to handle countless and 9.3% respectively. business to drive an IP-led strategy in the segment; satisfaction survey, ahead of the curve, who are not afraid to place future fastest growing large This momentum was and acquired Sankalp Semiconductor, an advanced new service requests. bets and who are boldly reimagining the enterprise 99% of the respondents technology company led by our superior technology design services provider in the Our employees have of tomorrow, today! organic growth and agreed that our responded ably to all for the fourth semiconductor space. Thank you. acceleration of our such asks with agility consecutive year. Frontline Innovation pandemic response has Mode 2 and Mode 3 and urgency. Thanks been “very eective” revenue – that is, revenue involving next-generation HCL shone the brightest, though, at the frontline. to their hard work technologies such as digital and analytics, IoT, cloud Continuing our tradition of ‘ideapreneurship™,’ or “eective”. and eŽorts, in a recent native and cybersecurity, as well as new IPs and our employees filed 29 patents in FY20, out of customer satisfaction C Vijayakumar products – which helped deliver strong double-digit which 16 were granted. They also created immense survey, 99% of the respondents agreed that our pandemic growth across all segments, geographies and value for our customers through ideation platforms response has been “very eŽective” or “eŽective”. verticals. Mode 2 and Mode 3 revenues for the year like Value Portal, through which they generated For supporting the communities in which we work, made up 33% of total revenues, increasing from 12,225 ideas with a verified value to customers of we have taken a pragmatic assistance approach. 28.4% in fiscal 2019. $1.7B for the year. In the two states in India where we have our largest

10 Board of Directors

TOP ROW, FROM LEFT: MIDDLE ROW, FROM LEFT:

Shiv Nadar R. Srinivasan Founder HCL & Director Chief Strategy Ocer Sosale Shankara Sastry Roshni Nadar Malhotra Director Chairperson Subramanian Madhavan Shikhar Malhotra Director Director Thomas Sieber Robin Abrams Director Director BOTTOM ROW, FROM LEFT:

Nishi Vasudeva Director

Deepak Kapoor Director

Dr. Mohan Chellappa Director HCL Technologies Corporate Campus Simon England Noida, Uttar Pradesh, India Director 11 Board of Directors

TOP ROW, FROM LEFT: MIDDLE ROW, FROM LEFT:

Shiv Nadar R. Srinivasan Founder HCL & Director Chief Strategy Ocer Sosale Shankara Sastry Roshni Nadar Malhotra Director Chairperson Subramanian Madhavan Shikhar Malhotra Director Director Thomas Sieber Robin Abrams Director Director BOTTOM ROW, FROM LEFT:

Nishi Vasudeva Director

Deepak Kapoor Director

Dr. Mohan Chellappa Director HCL Technologies Corporate Campus Simon England Noida, Uttar Pradesh, India Director 12 Hari Kalyan Maninder HCL Leadership Team Sadarahalli Kumar Singh

Corporate Vice President Corporate Vice President Corporate Vice President ERS, Manufacturing, Medical, & Chief Technology Officer CyberSecurity & GRC and Transportation (MMT) IT Services

Prateek GH Rajeev Rajiv Sanjay C Vijayakumar Aggarwal Rao Nanda Shesh Gupta

President & CEO Chief Financial Officer President Corporate Vice President Corporate Vice President Corporate Vice President and Program Director Engineering Infrastructure Delivery, Engineering and R&D Services and R&D Services (ERS) EMEA & APAC New Vistas

Rahul Ajit Anand Srimathi Sukamal Swapan Singh Kumar Birje Shivashankar Banerjee Johri

President President Senior Corporate Vice President Corporate Vice President Corporate Vice President Corporate Vice President and Program Director Financial Services Applications & SI Digital & Analytics ERX and IoT WoRKSTM Asia Pacific & Middle East Services Delivery New Vistas

Anoop Jagadeshwar Anil Vijay Anand Ajay Arthur Tiwari Gattu Ganjoo Guntur Bahl Filip

Senior Corporate Senior Corporate Vice President Corporate Vice President Corporate Vice President Executive Vice President Executive Vice President Vice President Infrastructure Delivery, Americas Telecom, Media & Entertainment ERS, HiTech and Communications MEGALT (NORAM) Sales Transformation Digital Process Operations & Marketing

Apparao Ashish Darren Kevin Shrikanth Stellar Kim V V Kumar Gupta Oberst Mcgee Shetty Tucker

Chief Human Resources Officer Corporate Vice President Corporate Vice President Executive Vice President Executive Vice President Executive Vice President Europe and Africa, HCL Software Chief Risk OŠcer Life Sciences and Corporate Development & Diversified Industries Healthcare, US Strategic Initiatives 13 Hari Kalyan Maninder HCL Leadership Team Sadarahalli Kumar Singh

Corporate Vice President Corporate Vice President Corporate Vice President ERS, Manufacturing, Medical, & Chief Technology Officer CyberSecurity & GRC and Transportation (MMT) IT Services

Prateek GH Rajeev Rajiv Sanjay C Vijayakumar Aggarwal Rao Nanda Shesh Gupta

President & CEO Chief Financial Officer President Corporate Vice President Corporate Vice President Corporate Vice President and Program Director Engineering Infrastructure Delivery, Engineering and R&D Services and R&D Services (ERS) EMEA & APAC New Vistas

Rahul Ajit Anand Srimathi Sukamal Swapan Singh Kumar Birje Shivashankar Banerjee Johri

President President Senior Corporate Vice President Corporate Vice President Corporate Vice President Corporate Vice President and Program Director Financial Services Applications & SI Digital & Analytics ERX and IoT WoRKSTM Asia Pacific & Middle East Services Delivery New Vistas

Anoop Jagadeshwar Anil Vijay Anand Ajay Arthur Tiwari Gattu Ganjoo Guntur Bahl Filip

Senior Corporate Senior Corporate Vice President Corporate Vice President Corporate Vice President Executive Vice President Executive Vice President Vice President Infrastructure Delivery, Americas Telecom, Media & Entertainment ERS, HiTech and Communications MEGALT (NORAM) Sales Transformation Digital Process Operations & Marketing

Apparao Ashish Darren Kevin Shrikanth Stellar Kim V V Kumar Gupta Oberst Mcgee Shetty Tucker

Chief Human Resources Officer Corporate Vice President Corporate Vice President Executive Vice President Executive Vice President Executive Vice President Europe and Africa, HCL Software Chief Risk OŠcer Life Sciences and Corporate Development & Diversified Industries Healthcare, US Strategic Initiatives 14 Financial

70,676 60,427 Highlights 47,568 50,569

FY17 FY18 FY19 FY20 In FY20, HCL continued its strong performance and had …thereby maintaining our Revenue INDUSTRY-LEADING GROWTH... GROWTH MOMENTUM… Figures in INR Crores CAGR: 14.1%

10,120 11,057 40.75 8,721 36.79 70,676 11,057 8,606 30.17 31.12 17.0% 9.3% YOY Growth FY17 FY18 FY19 FY20 FY17 FY18 FY19 FY20 Revenue Net Income Figures in INR Crores Net Income Earnings Per Share (INR)*

HCL’s industry-leading revenue growth, Figures in INR Crores CAGR: 8.7% *adjusted for bonus issue CAGR: 10.5% both organic and inorganic, has been achieved while we maintained stable operating margins. In FY20, our Mode 2 and Mode 3 revenue – that derived from …making HCL the next-generation technologies such as digital and analytics, IoT, cloud, and FASTEST GROWING LARGE TECHNOLOGY COMPANY cybersecurity, as well as new products globally over the past four years. and platforms – accounted for one-third of our revenue. Particularly gratifying Prateek Aggarwal Chief Financial O†cer was seeing our investments in our new HCL Software business bear fruit in the 59.3% 29.0% last two quarters of FY20, contributing Average of HCL Top India handsomely to profitability as well as Technologies Heritage Providers to the cash generation capacity of 16.3% 12.2% the company. IT Services Average of Industry Other Top Global Service Providers

9 Financial

70,676 60,427 Highlights 47,568 50,569

FY17 FY18 FY19 FY20 In FY20, HCL continued its strong performance and had …thereby maintaining our Revenue INDUSTRY-LEADING GROWTH... GROWTH MOMENTUM… Figures in INR Crores CAGR: 14.1%

10,120 11,057 40.75 8,721 36.79 70,676 11,057 8,606 30.17 31.12 17.0% 9.3% YOY Growth FY17 FY18 FY19 FY20 FY17 FY18 FY19 FY20 Revenue Net Income Figures in INR Crores Net Income Earnings Per Share (INR)*

HCL’s industry-leading revenue growth, Figures in INR Crores CAGR: 8.7% *adjusted for bonus issue CAGR: 10.5% both organic and inorganic, has been achieved while we maintained stable operating margins. In FY20, our Mode 2 and Mode 3 revenue – that derived from …making HCL the next-generation technologies such as digital and analytics, IoT, cloud, and FASTEST GROWING LARGE TECHNOLOGY COMPANY cybersecurity, as well as new products globally over the past four years. and platforms – accounted for one-third of our revenue. Particularly gratifying Prateek Aggarwal Chief Financial O†cer was seeing our investments in our new HCL Software business bear fruit in the 59.3% 29.0% last two quarters of FY20, contributing Average of HCL Top India handsomely to profitability as well as Technologies Heritage Providers to the cash generation capacity of 16.3% 12.2% the company. IT Services Average of Industry Other Top Global Service Providers

10 Sustainability Creating Harmony Between Profit, People and the Planet RE S D HCL held 19 major global events ES EF N IN on Internatonal Women’s Day HCL builds sustainability principles and actions into the strategy, culture SI E to strengthen its commitment U and day-to-day operations of our company. We aim to improve the lives of W to women empowerment and B BENCHMARKING GLOBAL O E MOBILITY celebrate the contributions people around the planet, engaging our employees, clients, stakeholders L SUSTAINABILITY R of women in the organization. B K and the communities we live in, to a higher purpose. We focus on areas I P S ETHICAL SUPPLY L where we can make the most dierence: health, education, technology, N SOCIAL CHAIN A O ECONOMIC C MEDIA DIVERSITY jobs and people who are denied the benefits and access aorded by P PERFORMANCE E S science, technology and innovation. Guided by the United Nations E SITING Sustainable Development Goals, we view sustainability in three R DIVERSITY & INCLUSION ways – economic, social and environmental, known informally GOVERNANCE as Profit, People and the Planet. SUPPLY CHAIN INDUSTRY & ACADEMIA MANAGEMENT CAREER LIFECYCLE HCL’s “Women Lead” initiative GREEN IT is a 1:1 mentorship program for IMPACT EMPLOYEE EMPLOYEE FORUMS aspiring women leaders that HCL’s WELLBEING EXPERIENCE began in Australia and in 2020 INNOVATION Sustainability expanded to the Nordics. GREEN MARGINALZED BUILDINGS ADVOCACY WOMEN PROGRAMS Strategy SAFE REHABILITATION & WASTE RESPONSIBLE BRIDGE SCHOOLS DISPOSAL SUPPLY CHAIN NGOs CAPACITY WATER NEUTRALITY The 2020 honorees of HCL’s The 2020 winners of the HCL Grant, MENTOR ENVIRONMENT BIODIVERSITY annual “Wavemakers” award, coveted institutionalized grants to YOUTH YOUTH SKILL CERTIFICATION which recognizes champions of non-governmental organizations DEVELOPMENT social causes, were announced at in India, were among over 5,000 GREEN For its 43rd anniversary, CHILD RIGHTS the World Economic forum annual submissions in the Environment, R PROCUREMENT the HCL Foundation organized meeting in Davos, Switzerland. Health, and Education categories. E ADVOCACY REDUCED M the planting of over 4300 trees P ARTS & E A CULTURE PAPER USAGE T to combat climate change. Y S Y S S O CARE FOR ENERGY O C DISADVANTAGED MANAGEMENT C IE E TY W NE RE

HCL UK works with The Prince’s Trust In South Africa, HCL is partnering At HCL, new datacenters helping disadvantaged youth gain with not-for-profit Safe-Hub on a HCL’s sustainability priorities are based on a combination use low-powered blade servers digital skills through such programs major campaign to provide digital and more energy-e“cient as “Get Started with Technology.” labs for at-risk teens to help them of importance to business and importance to company uninterruptible power supplies develop computer skills. stakeholders. They are organized into four categorie and which can use 70% less power arrayed in importance, with the highest priorities located than a legacy UPS. near the core of the matrix.

11 Sustainability Creating Harmony Between Profit, People and the Planet RE S D HCL held 19 major global events ES EF N IN on Internatonal Women’s Day HCL builds sustainability principles and actions into the strategy, culture SI E to strengthen its commitment U and day-to-day operations of our company. We aim to improve the lives of W to women empowerment and B BENCHMARKING GLOBAL O E MOBILITY celebrate the contributions people around the planet, engaging our employees, clients, stakeholders L SUSTAINABILITY R of women in the organization. B K and the communities we live in, to a higher purpose. We focus on areas I P S ETHICAL SUPPLY L where we can make the most dierence: health, education, technology, N SOCIAL CHAIN A O ECONOMIC C MEDIA DIVERSITY jobs and people who are denied the benefits and access aorded by P PERFORMANCE E S science, technology and innovation. Guided by the United Nations E SITING Sustainable Development Goals, we view sustainability in three R DIVERSITY & INCLUSION ways – economic, social and environmental, known informally GOVERNANCE as Profit, People and the Planet. SUPPLY CHAIN INDUSTRY & ACADEMIA MANAGEMENT CAREER LIFECYCLE HCL’s “Women Lead” initiative GREEN IT is a 1:1 mentorship program for IMPACT EMPLOYEE EMPLOYEE FORUMS aspiring women leaders that HCL’s WELLBEING EXPERIENCE began in Australia and in 2020 INNOVATION Sustainability expanded to the Nordics. GREEN MARGINALZED BUILDINGS ADVOCACY WOMEN PROGRAMS Strategy SAFE REHABILITATION & WASTE RESPONSIBLE BRIDGE SCHOOLS DISPOSAL SUPPLY CHAIN NGOs CAPACITY WATER NEUTRALITY The 2020 honorees of HCL’s The 2020 winners of the HCL Grant, MENTOR ENVIRONMENT BIODIVERSITY annual “Wavemakers” award, coveted institutionalized grants to YOUTH YOUTH SKILL CERTIFICATION which recognizes champions of non-governmental organizations DEVELOPMENT social causes, were announced at in India, were among over 5,000 GREEN For its 43rd anniversary, CHILD RIGHTS the World Economic forum annual submissions in the Environment, R PROCUREMENT the HCL Foundation organized meeting in Davos, Switzerland. Health, and Education categories. E ADVOCACY REDUCED M the planting of over 4300 trees P ARTS & E A CULTURE PAPER USAGE T to combat climate change. Y S Y S S O CARE FOR ENERGY O C DISADVANTAGED MANAGEMENT C IE E TY W NE RE

HCL UK works with The Prince’s Trust In South Africa, HCL is partnering At HCL, new datacenters helping disadvantaged youth gain with not-for-profit Safe-Hub on a HCL’s sustainability priorities are based on a combination use low-powered blade servers digital skills through such programs major campaign to provide digital and more energy-e“cient as “Get Started with Technology.” labs for at-risk teens to help them of importance to business and importance to company uninterruptible power supplies develop computer skills. stakeholders. They are organized into four categorie and which can use 70% less power arrayed in importance, with the highest priorities located than a legacy UPS. near the core of the matrix.

12 EXPERIENCE AND INSIGHT

Mode 2 Accelerating

New Services PRODUCT INNOVATIONS Digital & Analytics IoT WoRKS™ Mode 1 Cloud Native Mode 3 Cybersecurity & GRC Existing Building New Core Services And Mode 1-2-3 Reimagining Mature Application Services EFFICIENCY ANDInfrastructure AGILITY Services Products & Platforms Growth strategy for Engineering & R&D Services the Digital Age Digital Process Operations Digital Enterprise

Mode 1 Mode 2 Mode 3 Businesses across industries stand The services oer our clients This set of services helps The oerings represent a leadership position and enhance enterprises advance digitally HCL’s future vision to create at an inflection point today led by the business competencies for their through experience-centric, innovative IP by leveraging far-reaching disruption catalyzed core business processes, products insight-based, outcome-oriented an ecosystem model through and services through the highest integrated oerings leveraging strategic partnerships, carve-outs and by technologies like Digitalization, level of reliability and consistency new technologies. HCL’s Mode 2 co-innovation programs. Analytics, Cloud, IoT and Automation. through extreme automation, provides scaled digital transformation Through both internal and external To respond to these converging ecient delivery and operational frameworks that help enterprise IP creation, Mode 3 achieves two agility. Mode 1 leverages the clients build robust new-age objectives - take advantage of vectors in a structured framework, current business and IT landscape capabilities and pivot to new specific next-generation opportunities we devised our Mode 1-2-3 strategy, by consolidating a company’s business models. HCL’s Mode 2 and enable our enterprise clients to existing core and unearthing new oerings include Digital and be future-ready. which has become our growth ways to enhance that core with Analytics, IoTWoRKS™ blueprint to navigate swiftly in new technologies. These services (Internet of Things), Cloud Native oerings include Application and Cybersecurity & GRC. the Digital Age. Development & Management, Infrastructure Management, Engineering and Research & Development and Digital Process Operations.

13 EXPERIENCE AND INSIGHT

Mode 2 Accelerating

New Services PRODUCT INNOVATIONS Digital & Analytics IoT WoRKS™ Mode 1 Cloud Native Mode 3 Cybersecurity & GRC Existing Building New Core Services And Mode 1-2-3 Reimagining Mature Application Services EFFICIENCY ANDInfrastructure AGILITY Services Products & Platforms Growth strategy for Engineering & R&D Services the Digital Age Digital Process Operations Digital Enterprise

Mode 1 Mode 2 Mode 3 Businesses across industries stand The services oer our clients This set of services helps The oerings represent a leadership position and enhance enterprises advance digitally HCL’s future vision to create at an inflection point today led by the business competencies for their through experience-centric, innovative IP by leveraging far-reaching disruption catalyzed core business processes, products insight-based, outcome-oriented an ecosystem model through and services through the highest integrated oerings leveraging strategic partnerships, carve-outs and by technologies like Digitalization, level of reliability and consistency new technologies. HCL’s Mode 2 co-innovation programs. Analytics, Cloud, IoT and Automation. through extreme automation, provides scaled digital transformation Through both internal and external To respond to these converging ecient delivery and operational frameworks that help enterprise IP creation, Mode 3 achieves two agility. Mode 1 leverages the clients build robust new-age objectives - take advantage of vectors in a structured framework, current business and IT landscape capabilities and pivot to new specific next-generation opportunities we devised our Mode 1-2-3 strategy, by consolidating a company’s business models. HCL’s Mode 2 and enable our enterprise clients to existing core and unearthing new oerings include Digital and be future-ready. which has become our growth ways to enhance that core with Analytics, IoTWoRKS™ blueprint to navigate swiftly in new technologies. These services (Internet of Things), Cloud Native oerings include Application and Cybersecurity & GRC. the Digital Age. Development & Management, Infrastructure Management, Engineering and Research & Development and Digital Process Operations.

14 IT & Business Services Digital Oerings For Tomorrow’s Businesses A comprehensive suite of end-to-end digital o erings 12.5% Digital Workplace Services: End-to-end Dynamic Cybersecurity and GRC Services: YoY Growth user centric solutions powered by a smart Helps customers move from a static to a to address the traditional and transformational needs workplace model for B2E needs. We dynamic posture mitigating uncertainty of large enterprises. deliver future-ready “Fluid workplaces” by neutralizing threats and leveraging enabling , productivity advanced analytics and ML. We o er “Partnering with HCL is an important component of our 7.1B Revenue and employee experience. For a US complete services, from strategy, strategy to digitally transform our organization and drive F&B major, we transformed the end-user architecture and consulting services to resiliency and e ciency across the business. We are also experience and IT operations in 1975 sites system integration and managed security pleased that they will be locating a global delivery center across 76 countries for 100,000+ users. service. For a European Oil and Gas major, This included Endpoint management, Hybrid Cloud Services: we secure 73,000+ internal users and in Hartford, which will continue to add to the city’s 200 Secure, adaptive Communications and Enterprise Mobility & (near) zero touch services based on 2Mn+ customer identities. presence as a significant digital and technology Leadership Analyst Recognitions for 100,000+ mobile devices. mature frameworks, AI & automation innovation hub.” 25 based consumption models and Digital Process Operations: Platform Transformation: Don Allan, EVP and Chief Financial Ocer Innovation Labs We are using supported by co-innovation labs, CoEs, ‘Process-First, Technology-led Digital Stanley Black & Decker Across the Globe platform modernization, data analytics, strong partner ecosystem and global Operations’, for AI/ML based intelligent and AI to increase customer engagement delivery centers. We undertook strategic automation & operational analytics. while improving regulatory compliance cloud transformation for a US F&B major Our ‘digitalCOLLEAGUE’ fosters BUILDING THE RESILIENT DIGITAL ENTERPRISE and fraud detection for major banks. consolidating 7 data centers with 37% humans-machine co-existence, delivering We helped a leading European bank improvement in operational e•ciency superior experiences and improved ROI. transition from using point solutions for and 70% faster provisioning. For a Global Hi-Tech leader, we provide operationalizing the KYC functional multi-tower digital global shared Machines Employees Customers Partners blocks to a modern, end-to-end CX Transformation: Building CX platforms services for end-to-end product life cycle DIGITAL OPERATIONS Know Your Customer solution. that drive customer delight through delivering productivity gains of over 40%. e•cient and consistent experiences. Cybersecurity Data-driven Transformation: Network Services: Our industry leading Integrated IT Operations Process Operations For a European utility, we transformed Fusion Centers Our approach to NextGen insights digital experiences of 700,000+ portfolio helps drive technology comprises four key pillars: Adaptive customers through increased billing disruptions in SDN, SDWAN and Data Platform, Intelligent Data accuracy, customer spend predictability multi-cloud network transformation, DIGITAL BUSINESS Management, Consumption Based and reduced carbon footprint. Service integrating programmability and network Analytics and Applied AI. For a logistics costs decreased, while customer intelligence. For a large manufacturer, Consulting Applications Insights IoT firm, our AI engine proactively predicts acquisition increased by 700%. Our we deployed NetBot, decreasing MTTR the probability of a shipment getting FENIX2.0 driven Agile transformation by up to 70% for multi-vendor services. delayed or returned resulting in reduced release cycles by 75%. DIGITAL FOUNDATION 97% clearance success rate. “The current workforce demands a workplace that is

Ecosystem Partnerships Ecosystem Hybrid Cloud Digital Workplace Unified Service Mgmt Cybersecurity & GRC highly collaborative, productive, and engaging. HCL

Automation & Innovation Labs & Innovation Automation “Fonterra is pleased to be able to draw on HCL’s global helped us reimagine our workplace, empowering scale and e ciency. Additionally, this partnership will employees with the right set of digital tools to drive enable us to improve our cyber security framework and innovation and deliver a seamless experience strengthen our critical IT foundation.” for our employees.” AI Experience Cloud Talent Piers Shore, Chief Information Ocer, Fonterra Aloys Kregting, Chief Information Ocer, AkzoNobel

• Positioned as a Leader in the IDC MarketScape 2020 Key Transformational Wins Notable Analyst Recognitions Vendor Assessment for a) Worldwide Business and FY20 was another banner year for HCL in terms of Industrial IoT Engineering, Managed Services, A leading Europe based global financial services Integrated energy and utilities company in South b) IoT Consulting and Systems Integration Services, • • analyst recognitions, as it retained and added to its group: Acceleration of Global KYC, Unite and Model Africa: Multi-year automation-led hybrid cloud c) Worldwide Intelligent Automation Services** leadership positions in 207 competitive evaluations: Bank programs. migration program. • Positioned as a Leader in Everest Group’s PEAK Matrix® • A leading European retail bank: Design and • New Zealand based dairy co-operative: Modernize and • Positioned as a Leader in the February 2020 Gartner Magic Assessment 2020 for a) IT Security Services, b) Talent implementation of future state operating model with manage the technology infrastructure across the globe. Quadrant for Managed Workplace Services, North America Readiness for Next-Gen IT services, c) Application Robotic Process Automation and Artificial Intelligence. and Europe* Transformation Services, d) Network Transformation, • Large US based pharmaceutical & bio tech company: e) Managed Services, and f) Open Banking IT Services • A global North America based mass media and Scaled agile digital transformation for superior user • Positioned as a Leader in Gartner Magic Quadrant for Data information company: Delivering Digital Workplace experience globally. Center Outsourcing and Hybrid Infrastructure Managed • Positioned at No.2 in HfS Top 10: Agile Software Development, 2020 Services across 80 countries. Services, North America & Europe 2020* • Leading US based manufacturing company: • Positioned as a Challenger in the April 2020 Gartner Magic *Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research • Retail company based in the US: One stop shop IT End-to-end modernization of applications and publications, and does not advise technology users to select only those vendors with the highest outsourcing partner to provide holistic IT Infrastructure infrastructure to enable Scale Digital services. Quadrant for CRM and Customer Experience ratings or other designation. Gartner research publications consist of the opinions of Gartner’s management services including Cybersecurity. Implementation Services* research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of • Positioned as a Leader in The Forrester Wave™: merchantability or fitness for a particular purpose. Specialized Insights Service Providers, 2020 **a) Doc #US46120820, Mar 2020, b) Doc #US46121220, Mar 2020, c) Doc #US44934619, Sep 2019 15 IT & Business Services Digital Oerings For Tomorrow’s Businesses A comprehensive suite of end-to-end digital o erings 12.5% Digital Workplace Services: End-to-end Dynamic Cybersecurity and GRC Services: YoY Growth user centric solutions powered by a smart Helps customers move from a static to a to address the traditional and transformational needs workplace model for B2E needs. We dynamic posture mitigating uncertainty of large enterprises. deliver future-ready “Fluid workplaces” by neutralizing threats and leveraging enabling collaboration, productivity advanced analytics and ML. We o er “Partnering with HCL is an important component of our 7.1B Revenue and employee experience. For a US complete services, from strategy, strategy to digitally transform our organization and drive F&B major, we transformed the end-user architecture and consulting services to resiliency and e ciency across the business. We are also experience and IT operations in 1975 sites system integration and managed security pleased that they will be locating a global delivery center across 76 countries for 100,000+ users. service. For a European Oil and Gas major, This included Endpoint management, Hybrid Cloud Services: we secure 73,000+ internal users and in Hartford, which will continue to add to the city’s 200 Secure, adaptive Communications and Enterprise Mobility & (near) zero touch services based on 2Mn+ customer identities. presence as a significant digital and technology Leadership Analyst Recognitions for 100,000+ mobile devices. mature frameworks, AI & automation innovation hub.” 25 based consumption models and Digital Process Operations: Platform Transformation: Don Allan, EVP and Chief Financial Ocer Innovation Labs We are using supported by co-innovation labs, CoEs, ‘Process-First, Technology-led Digital Stanley Black & Decker Across the Globe platform modernization, data analytics, strong partner ecosystem and global Operations’, for AI/ML based intelligent and AI to increase customer engagement delivery centers. We undertook strategic automation & operational analytics. while improving regulatory compliance cloud transformation for a US F&B major Our ‘digitalCOLLEAGUE’ fosters BUILDING THE RESILIENT DIGITAL ENTERPRISE and fraud detection for major banks. consolidating 7 data centers with 37% humans-machine co-existence, delivering We helped a leading European bank improvement in operational e•ciency superior experiences and improved ROI. transition from using point solutions for and 70% faster provisioning. For a Global Hi-Tech leader, we provide operationalizing the KYC functional multi-tower digital global shared Machines Employees Customers Partners blocks to a modern, end-to-end CX Transformation: Building CX platforms services for end-to-end product life cycle DIGITAL OPERATIONS Know Your Customer solution. that drive customer delight through delivering productivity gains of over 40%. e•cient and consistent experiences. Cybersecurity Data-driven Transformation: Network Services: Our industry leading Integrated IT Operations Process Operations For a European utility, we transformed Fusion Centers Our approach to NextGen insights digital experiences of 700,000+ portfolio helps drive technology comprises four key pillars: Adaptive customers through increased billing disruptions in SDN, SDWAN and Data Platform, Intelligent Data accuracy, customer spend predictability multi-cloud network transformation, DIGITAL BUSINESS Management, Consumption Based and reduced carbon footprint. Service integrating programmability and network Analytics and Applied AI. For a logistics costs decreased, while customer intelligence. For a large manufacturer, Consulting Applications Insights IoT firm, our AI engine proactively predicts acquisition increased by 700%. Our we deployed NetBot, decreasing MTTR the probability of a shipment getting FENIX2.0 driven Agile transformation by up to 70% for multi-vendor services. delayed or returned resulting in reduced release cycles by 75%. DIGITAL FOUNDATION 97% clearance success rate. “The current workforce demands a workplace that is

Ecosystem Partnerships Ecosystem Hybrid Cloud Digital Workplace Unified Service Mgmt Cybersecurity & GRC highly collaborative, productive, and engaging. HCL

Automation & Innovation Labs & Innovation Automation “Fonterra is pleased to be able to draw on HCL’s global helped us reimagine our workplace, empowering scale and e ciency. Additionally, this partnership will employees with the right set of digital tools to drive enable us to improve our cyber security framework and innovation and deliver a seamless experience strengthen our critical IT foundation.” for our employees.” AI Experience Cloud Talent Piers Shore, Chief Information Ocer, Fonterra Aloys Kregting, Chief Information Ocer, AkzoNobel

• Positioned as a Leader in the IDC MarketScape 2020 Key Transformational Wins Notable Analyst Recognitions Vendor Assessment for a) Worldwide Business and FY20 was another banner year for HCL in terms of Industrial IoT Engineering, Managed Services, A leading Europe based global financial services Integrated energy and utilities company in South b) IoT Consulting and Systems Integration Services, • • analyst recognitions, as it retained and added to its group: Acceleration of Global KYC, Unite and Model Africa: Multi-year automation-led hybrid cloud c) Worldwide Intelligent Automation Services** leadership positions in 207 competitive evaluations: Bank programs. migration program. • Positioned as a Leader in Everest Group’s PEAK Matrix® • A leading European retail bank: Design and • New Zealand based dairy co-operative: Modernize and • Positioned as a Leader in the February 2020 Gartner Magic Assessment 2020 for a) IT Security Services, b) Talent implementation of future state operating model with manage the technology infrastructure across the globe. Quadrant for Managed Workplace Services, North America Readiness for Next-Gen IT services, c) Application Robotic Process Automation and Artificial Intelligence. and Europe* Transformation Services, d) Network Transformation, • Large US based pharmaceutical & bio tech company: e) Managed Services, and f) Open Banking IT Services • A global North America based mass media and Scaled agile digital transformation for superior user • Positioned as a Leader in Gartner Magic Quadrant for Data information company: Delivering Digital Workplace experience globally. Center Outsourcing and Hybrid Infrastructure Managed • Positioned at No.2 in HfS Top 10: Agile Software Development, 2020 Services across 80 countries. Services, North America & Europe 2020* • Leading US based manufacturing company: • Positioned as a Challenger in the April 2020 Gartner Magic *Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research • Retail company based in the US: One stop shop IT End-to-end modernization of applications and publications, and does not advise technology users to select only those vendors with the highest outsourcing partner to provide holistic IT Infrastructure infrastructure to enable Scale Digital services. Quadrant for CRM and Customer Experience ratings or other designation. Gartner research publications consist of the opinions of Gartner’s management services including Cybersecurity. Implementation Services* research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of • Positioned as a Leader in The Forrester Wave™: merchantability or fitness for a particular purpose. Specialized Insights Service Providers, 2020 **a) Doc #US46120820, Mar 2020, b) Doc #US46121220, Mar 2020, c) Doc #US44934619, Sep 2019 16 Engineering and R&D Services HCL ERS partners with global enterprises in accelerating product development Broad-based Engineering by leveraging the latest technologies, monetizing product services and providing HCL has become a key partner for us throughout Service Provider, immersive customer experiences. the entire product development lifecycle. In fact, #1Everest Group 80+ Engineering Engineering Labs given their capabilities, their attention to detail, Services Top 50TM, their relationship-building, we feel they are part 2020 and #3 in of the BD team. We’re fully transparent with overall END-TO-END ENGINEERING SERVICES them, and they’re fully transparent with us. HCL has a great name, a great reputation. Based on PRODUCT ENGINEERING PLATFORM ENGINEERING OPERATIONS TECHNOLOGY our experience, I’d say that reputation is warranted. John DeFord Existing or New Product Platform Build & Plant Engineering EVP and Chief Technology O­cer Lifecycle Services Enablement Solutions Manufacturing Engineering Becton Dickinson $50 65 Cybersecurity Services Product revenue B+ Number of Top 100 enabled for our R&D Spenders who Asset Modernization and clients we partner with Select ERS Solutions And Experiences Industry 4.0 • Digital Engineering: HCL’s Digital Engineering EMBEDDED SOFTWARE ENGINEERING Ošerings cater to the full spectrum of Product & Service transformation needs – from defining fastest super computers in the world. With this new digital strategy & roadmap, to engineering HARDWARE & VLSI ENGINEERING, PROTOTYPING & LVM technology, the partner has regained the market secure cloud-ready smart products & platforms position in the High Performance Computing space. and maintaining highly available, scalable, MECHANICAL ENGINEERING up-to-date platforms. • Edge Computing: HCL has developed a VERIFICATION & VALIDATION low cost customized Edge Computing system • Industry 4.0: HCL’s Xpand 4.0 framework enables with AI platform SDK to enable distributed our customers to connect, collaborate, optimize, PLM, PLANT AUTOMATION & MES processing for real time vide streaming analytics. and create value across siloed enterprise functions Some of the use cases include suspicious activity (Engineering, Manufacturing, Supply Chain and SOFTWARE ENGINEERING tracking, shopping floor analytics, person tracking, Aftermarket functions) to drive faster time to profit. 360 degree / aerial view of ATM/Vending • CARE™ Platform: HCL’s CARE™ platform machine, etc. accelerates the development of highly secure • Virtual Reality: HCL is enabling a fully immersive and regulatory compliant solutions for connected gaming experience for a customer in Virtual Reality • HCL has partnered with a leading online company medical devices and patient engagement. It enables Key Transformational Wins with world leading VR titles and content. Our VR in engineering a high-perfomance and highly scalable, remote device monitoring and control for medical • A leading US based enterprise software solutions are applied to connect, collaborate, customized data center hardware platform supporting devices and provides device data visibility to products company has chosen HCL as its engineering acquire and learn in the areas of Training, Health, billions of consumers. patients as well as to health service professionals. partner for its select Enterprise products. With this Logistics etc. • HCL has been selected by a leading European home partnership HCL will form integrated development • Accessibility Engineering: To ensure inclusive and support teams to enhance implementation and appliance OEM to set up its global engineering growth, HCL's accessibility ošering helps enterprises HCL's engineering heritage coupled with its ability to maintenance capabilities of these product suites center in India for new product development, product make their products and services accessible to provide full stack services across domains has fortified across multiple industries and geographies. testing, product benchmarking, product sustenance dišerently abled people. Our portfolio of ošerings its position as a leader in the Zinnov Zones ER&D 2019 and manufacturing. • HCL supported a global leader in the foodservice includes Digital Accessibility Evaluation, Accessibility ratings. Its vertical and o€ering led acquisitions have industry in its strategic initiatives of Digital Notable Analyst Recognitions Design, PWD Assistive Technology Testing and helped improve client reach. It's increase in software-led Transformation and Controller Platform • Recognized as a Leader in Zinnov Zones 2019 for Remediation Services. engineering services contracts and IoT deals have Standardization. HCL’s solution for quick-serve Engineering R&D Services. helped achieve above industry average growth. restaurants will include equipment connectivity, • High Performance Computing: HCL and a Sidhant Rastogi cloud platform development and launch of • Ranked #1 in Everest Group Engineering Services leading ICT company have jointly developed a Managing Partner and Global Head digital applications. Top 50™, 2020 in Broad based providers category next-generation vector super computer, one of the (by revenue) and #3 in overall. Zinnov

17 Engineering and R&D Services HCL ERS partners with global enterprises in accelerating product development Broad-based Engineering by leveraging the latest technologies, monetizing product services and providing HCL has become a key partner for us throughout Service Provider, immersive customer experiences. the entire product development lifecycle. In fact, #1Everest Group 80+ Engineering Engineering Labs given their capabilities, their attention to detail, Services Top 50TM, their relationship-building, we feel they are part 2020 and #3 in of the BD team. We’re fully transparent with overall END-TO-END ENGINEERING SERVICES them, and they’re fully transparent with us. HCL has a great name, a great reputation. Based on PRODUCT ENGINEERING PLATFORM ENGINEERING OPERATIONS TECHNOLOGY our experience, I’d say that reputation is warranted. John DeFord Existing or New Product Platform Build & Plant Engineering EVP and Chief Technology O­cer Lifecycle Services Enablement Solutions Manufacturing Engineering Becton Dickinson $50 65 Cybersecurity Services Product revenue B+ Number of Top 100 enabled for our R&D Spenders who Asset Modernization and clients we partner with Select ERS Solutions And Experiences Industry 4.0 • Digital Engineering: HCL’s Digital Engineering EMBEDDED SOFTWARE ENGINEERING Ošerings cater to the full spectrum of Product & Service transformation needs – from defining fastest super computers in the world. With this new digital strategy & roadmap, to engineering HARDWARE & VLSI ENGINEERING, PROTOTYPING & LVM technology, the partner has regained the market secure cloud-ready smart products & platforms position in the High Performance Computing space. and maintaining highly available, scalable, MECHANICAL ENGINEERING up-to-date platforms. • Edge Computing: HCL has developed a VERIFICATION & VALIDATION low cost customized Edge Computing system • Industry 4.0: HCL’s Xpand 4.0 framework enables with AI platform SDK to enable distributed our customers to connect, collaborate, optimize, PLM, PLANT AUTOMATION & MES processing for real time vide streaming analytics. and create value across siloed enterprise functions Some of the use cases include suspicious activity (Engineering, Manufacturing, Supply Chain and SOFTWARE ENGINEERING tracking, shopping floor analytics, person tracking, Aftermarket functions) to drive faster time to profit. 360 degree / aerial view of ATM/Vending • CARE™ Platform: HCL’s CARE™ platform machine, etc. accelerates the development of highly secure • Virtual Reality: HCL is enabling a fully immersive and regulatory compliant solutions for connected gaming experience for a customer in Virtual Reality • HCL has partnered with a leading online company medical devices and patient engagement. It enables Key Transformational Wins with world leading VR titles and content. Our VR in engineering a high-perfomance and highly scalable, remote device monitoring and control for medical • A leading US based enterprise software solutions are applied to connect, collaborate, customized data center hardware platform supporting devices and provides device data visibility to products company has chosen HCL as its engineering acquire and learn in the areas of Training, Health, billions of consumers. patients as well as to health service professionals. partner for its select Enterprise products. With this Logistics etc. • HCL has been selected by a leading European home partnership HCL will form integrated development • Accessibility Engineering: To ensure inclusive and support teams to enhance implementation and appliance OEM to set up its global engineering growth, HCL's accessibility ošering helps enterprises HCL's engineering heritage coupled with its ability to maintenance capabilities of these product suites center in India for new product development, product make their products and services accessible to provide full stack services across domains has fortified across multiple industries and geographies. testing, product benchmarking, product sustenance dišerently abled people. Our portfolio of ošerings its position as a leader in the Zinnov Zones ER&D 2019 and manufacturing. • HCL supported a global leader in the foodservice includes Digital Accessibility Evaluation, Accessibility ratings. Its vertical and o€ering led acquisitions have industry in its strategic initiatives of Digital Notable Analyst Recognitions Design, PWD Assistive Technology Testing and helped improve client reach. It's increase in software-led Transformation and Controller Platform • Recognized as a Leader in Zinnov Zones 2019 for Remediation Services. engineering services contracts and IoT deals have Standardization. HCL’s solution for quick-serve Engineering R&D Services. helped achieve above industry average growth. restaurants will include equipment connectivity, • High Performance Computing: HCL and a Sidhant Rastogi cloud platform development and launch of • Ranked #1 in Everest Group Engineering Services leading ICT company have jointly developed a Managing Partner and Global Head digital applications. Top 50™, 2020 in Broad based providers category next-generation vector super computer, one of the (by revenue) and #3 in overall. Zinnov

18 Products & Platforms The Products & Platforms segment comprises the HCL Software Division, Actian software $1.14B 31.5% 450+ 15 Major and an IP partnership with DXC, which together account for a significant part of our Revenue EBIT margin Product releases Product releases Mode 3 revenue. In addition, our Mode 3 portfolio of IP-led o¤erings includes DRYiCE™ Software, HCL’s leading solution for enterprise automation and AI-based transformation initiatives (whose revenue is classified under the IT & Business Services segment) and certain IPs from our Engineering & R&D Services portfolio. Key Product O„erings HCL’s approach to AI is to provide flexibility by using a combination of technologies in its DRYiCE™ o†ering. • Customer Experience: Unica, HCL Commerce and Its Intelligent Virtual Assistant, Lucy, o†ers flexibility in SOFTWARE PRODUCT FRAMEWORK HCL Digital Experience. interaction channels through a combination of in-house and third-party technologies. • Digital Solutions: HCL Domino, HCL Domino Volt, HCL Software Sarah Burnett End User Computing HCL Notes, HCL Connections, HCL Sametime, HCL Executive Vice President and Distinguished Analyst Customer Experience Verse, HCL Digital Experience and Mainframe Everest Group Digital Solutions Products. Collaboration Enterprise Secure DevOps Tools Applications • Secure DevOps: HCL AppScan, HCL Accelerate, HCL Security & Automation Launch, HCL OneTest, HCL Compass, HCL Notable Analyst Recognitions SoFy VersionVault and HCL RTist. Development & Testing • HCL ranked as Leader in Quadrant Knowledge Platform Components Security & Automation: Security Service and Tools • BigFix and HCL Solutions Market Outlook: B2B Digital Commerce Workload Automation. Platforms Management Actian Platforms, 2020-2025, Worldwide, Mar 2020 Data Management & Analytics • HCL ranked as Leader in Quadrant Knowledge Data Management • DRYiCETM Software: DRYiCETM iAutomate, DRYiCETM TM TM Solutions Market Outlook: B2C Digital Commerce Data Integration Lucy, DRYiCE OptiBot, DRYiCE MyCloud, Platforms, 2020-2025, Worldwide, Mar 2020 DRYiCETM MyXalytics, DRYiCETM NetBot, DRYiCETM Data Analytics Virtualization Management Gold BluePrint, DRYiCETM SX, DRYiCETM ROAR, • HCL positioned as a Leader in IDC MarketScape: Organic IP DRYiCETM iControl. Worldwide Artificial Intelligence Services 2019 Vendor Assessment DRYiCE™ Software • Actian: Actian Avalanche, Actian Zen, Actian Hardware Management • HCL named as a Leader in IDC MarketScape: iMRO DataConnect, Actian X. Worldwide Intelligent Automation Services 2019 Vendor Assessment HCL P&P O„erings Partner O„erings • Banking and Platform Engineering IPs for Financial Services sector

Key Wins

• A major European bank chose HCL BigFix, an • One of the largest banks in Latin America renewed We have had a 3,000% increase in daily visitors to DFS has taken advantage of HCL Commerce’s endpoint management platform that enables IT Digital Experience, Unica and AppScan and signed our web properties because of the unprecedented unique industry-leading capabilities that support Operations and Security teams to fully automate up for CSM Premium Support. volume of citizens filing claims and seeking support in the dynamic business and volume scalability that discovery, management and remediation, whether • A health and life insurance company based in the US the face of COVID-19. Thanks to HCL Digital Experience, is the new normal. This allows us to react quickly by on-premises or cloud, regardless of location or has chosen HCL to deploy DRYiCE™ MyCloud and we have seen no interruption to the service we are able deploying functional changes with ease, while also connectivity. DRYiCE™ MyXalytics to manage and govern their to provide. significantly lowering our total cost of ownership. • An Asian Bank, which has used Domino/Notes as Hybrid cloud environment; and create and deliver a Chief Information O cer Russ Harte enterprise wide messaging and management unified reporting and dash-boarding system. State Government of large Midwestern state Chief Technology O cer workflow system (Ožce Automation) for more than DFS (UK-based furniture retailer) 10 years, expanded its adoption to enhance dedicated end-user communication efficiency.

19 Products & Platforms The Products & Platforms segment comprises the HCL Software Division, Actian software $1.14B 31.5% 450+ 15 Major and an IP partnership with DXC, which together account for a significant part of our Revenue EBIT margin Product releases Product releases Mode 3 revenue. In addition, our Mode 3 portfolio of IP-led o¤erings includes DRYiCE™ Software, HCL’s leading solution for enterprise automation and AI-based transformation initiatives (whose revenue is classified under the IT & Business Services segment) and certain IPs from our Engineering & R&D Services portfolio. Key Product O„erings HCL’s approach to AI is to provide flexibility by using a combination of technologies in its DRYiCE™ o†ering. • Customer Experience: Unica, HCL Commerce and Its Intelligent Virtual Assistant, Lucy, o†ers flexibility in SOFTWARE PRODUCT FRAMEWORK HCL Digital Experience. interaction channels through a combination of in-house and third-party technologies. • Digital Solutions: HCL Domino, HCL Domino Volt, HCL Software Sarah Burnett End User Computing HCL Notes, HCL Connections, HCL Sametime, HCL Executive Vice President and Distinguished Analyst Customer Experience Verse, HCL Digital Experience and Mainframe Everest Group Digital Solutions Products. Collaboration Enterprise Secure DevOps Tools Applications • Secure DevOps: HCL AppScan, HCL Accelerate, HCL Security & Automation Launch, HCL OneTest, HCL Compass, HCL Notable Analyst Recognitions SoFy VersionVault and HCL RTist. Development & Testing • HCL ranked as Leader in Quadrant Knowledge Platform Components Security & Automation: Security Service and Tools • BigFix and HCL Solutions Market Outlook: B2B Digital Commerce Workload Automation. Platforms Management Actian Platforms, 2020-2025, Worldwide, Mar 2020 Data Management & Analytics • HCL ranked as Leader in Quadrant Knowledge Data Management • DRYiCETM Software: DRYiCETM iAutomate, DRYiCETM TM TM Solutions Market Outlook: B2C Digital Commerce Data Integration Lucy, DRYiCE OptiBot, DRYiCE MyCloud, Platforms, 2020-2025, Worldwide, Mar 2020 DRYiCETM MyXalytics, DRYiCETM NetBot, DRYiCETM Data Analytics Virtualization Management Gold BluePrint, DRYiCETM SX, DRYiCETM ROAR, • HCL positioned as a Leader in IDC MarketScape: Organic IP DRYiCETM iControl. Worldwide Artificial Intelligence Services 2019 Vendor Assessment DRYiCE™ Software • Actian: Actian Avalanche, Actian Zen, Actian Hardware Management • HCL named as a Leader in IDC MarketScape: iMRO DataConnect, Actian X. Worldwide Intelligent Automation Services 2019 Vendor Assessment HCL P&P O„erings Partner O„erings • Banking and Platform Engineering IPs for Financial Services sector

Key Wins

• A major European bank chose HCL BigFix, an • One of the largest banks in Latin America renewed We have had a 3,000% increase in daily visitors to DFS has taken advantage of HCL Commerce’s endpoint management platform that enables IT Digital Experience, Unica and AppScan and signed our web properties because of the unprecedented unique industry-leading capabilities that support Operations and Security teams to fully automate up for CSM Premium Support. volume of citizens filing claims and seeking support in the dynamic business and volume scalability that discovery, management and remediation, whether • A health and life insurance company based in the US the face of COVID-19. Thanks to HCL Digital Experience, is the new normal. This allows us to react quickly by on-premises or cloud, regardless of location or has chosen HCL to deploy DRYiCE™ MyCloud and we have seen no interruption to the service we are able deploying functional changes with ease, while also connectivity. DRYiCE™ MyXalytics to manage and govern their to provide. significantly lowering our total cost of ownership. • An Asian Bank, which has used Domino/Notes as Hybrid cloud environment; and create and deliver a Chief Information O cer Russ Harte enterprise wide messaging and management unified reporting and dash-boarding system. State Government of large Midwestern state Chief Technology O cer workflow system (Ožce Automation) for more than DFS (UK-based furniture retailer) 10 years, expanded its adoption to enhance dedicated end-user communication efficiency.

20 Leveraging Ecosystems for FutureTech

HCL is creating and applying tomorrow’s technology, today. In our Breakthrough Innovation leading-edge labs and delivery centers, together with our partners, we develop game-changing technology solutions to create a better world. HCL harnesses three systematically orchestrated ecosystems, which empower us not only to create special value for our clients today but also to innovate for the future. : Quantum Computing Strategic Alliance HCL partners include but Quantum computing holds tremendous potential for industries and society in areas ranging from finance are not limited to: to drug discovery. Working with our own ecosystem of QC pioneers, we are helping clients identify and Partner Ecosystem implement ways quantum computing can help them with their most pressing challenges. For example, a nanotech-enabled syringe equipped with ‘smart dust’ — a sensor with an integrated processor With a focus on Cloud and AI, HCL Google | Microsoft | DELL connected to the cloud — will be able to track the time and frequency of use, thereby preventing drives – through strategic business theft and unlawful diversion of prescription medication. units – partnerships with the world’s IBM | Intel | CISCO | Adobe leading technology firms to create Salesforce | ServiceNow new and diŠerentiated IP/solutions No-contact Car Buying Experience and accelerate the digital journeys AWS | SAP We developed an augmented reality application for a leading German automobile of its clients. manufacturer to provide a virtual real-car experience to potential customers, allowing them to feel what the car is like in terms of controls, gadgets, and the latest technology. The mobile app has particular relevance in a time of social distancing but has broader potential, reducing a dealer’s costs and oŠering a conversion rate as high as 50%.

Immersive Banking Start-up Ecosystem Banking is evolving and becoming ‘immersive’ – and soon will become ‘invisible’. Customers will access banking services wherever they are. Redefining partnership paradigms, HCL cultivates Data will enable banks to provide recommendations and, with customers’ a unique and innovative ecosystem – consisting of consent, take actions on their behalf, thereby enabling a ubiquitous banking start-ups, VCs and trade missions from across the experience that is hyper-personalized, hyper-connected, and hyper-scaled. globe – that generates solutions HCL can bring to its We are fostering the immersive banking experience for global bank clients clients. A key diŠerentiator is HCL’s own start-up by deploying a concurrent, three-point spotlight on the existing core of a accelerator and innovation platform. This platform bank’s business, new growth areas, as well as the ecosystems of the future. industrializes innovation and fosters deep collaboration among various stakeholders through a systematic and Decentralized Clinical Trials scaled approach for idea funnel management, Working with partners, we have developed an innovative solution that allows prototyping, deployment and commercialization. clients to conduct remote clinical trials with a core data platform and related services. This will enable customers to continue the clinical trial process in periods of social distancing or if they are unable to travel to a medical facility. The solution employs ‘direct to patient’ interaction technology, leveraging wearables, and home-based physiological devices.

Smart Sports Industry Ecosystem HCL’s involvement with cricket — we are the technology partner of Cricket Australia — led us through our start-up innovation system to a sensor-based solution that fits onto cricketing gear and records In line with its belief in the benefits of a collaborative world, HCL is movement during play. SmartCricket feeds the data into a cloud-based analytics engine that identifies aŒliated with and contributes to numerous large industry forums ways to improve the player’s technique and overall game. But what started as a cricket project has jumped and foundations. These include the World Economic Forum (WEF), boundaries. The solution is being explored by other sports, such as football, where a national professional football association is considering similar movement-based technology to improve players’ performance. The OpenGroup, Cloud Native Computing Foundation (CNCF) and CloudFoundry Foundation, among others.

21 Leveraging Ecosystems for FutureTech

HCL is creating and applying tomorrow’s technology, today. In our Breakthrough Innovation leading-edge labs and delivery centers, together with our partners, we develop game-changing technology solutions to create a better world. HCL harnesses three systematically orchestrated ecosystems, which empower us not only to create special value for our clients today but also to innovate for the future. : Quantum Computing Strategic Alliance HCL partners include but Quantum computing holds tremendous potential for industries and society in areas ranging from finance are not limited to: to drug discovery. Working with our own ecosystem of QC pioneers, we are helping clients identify and Partner Ecosystem implement ways quantum computing can help them with their most pressing challenges. For example, a nanotech-enabled syringe equipped with ‘smart dust’ — a sensor with an integrated processor With a focus on Cloud and AI, HCL Google | Microsoft | DELL connected to the cloud — will be able to track the time and frequency of use, thereby preventing drives – through strategic business theft and unlawful diversion of prescription medication. units – partnerships with the world’s IBM | Intel | CISCO | Adobe leading technology firms to create Salesforce | ServiceNow new and diŠerentiated IP/solutions No-contact Car Buying Experience and accelerate the digital journeys AWS | SAP We developed an augmented reality application for a leading German automobile of its clients. manufacturer to provide a virtual real-car experience to potential customers, allowing them to feel what the car is like in terms of controls, gadgets, and the latest technology. The mobile app has particular relevance in a time of social distancing but has broader potential, reducing a dealer’s costs and oŠering a conversion rate as high as 50%.

Immersive Banking Start-up Ecosystem Banking is evolving and becoming ‘immersive’ – and soon will become ‘invisible’. Customers will access banking services wherever they are. Redefining partnership paradigms, HCL cultivates Data will enable banks to provide recommendations and, with customers’ a unique and innovative ecosystem – consisting of consent, take actions on their behalf, thereby enabling a ubiquitous banking start-ups, VCs and trade missions from across the experience that is hyper-personalized, hyper-connected, and hyper-scaled. globe – that generates solutions HCL can bring to its We are fostering the immersive banking experience for global bank clients clients. A key diŠerentiator is HCL’s own start-up by deploying a concurrent, three-point spotlight on the existing core of a accelerator and innovation platform. This platform bank’s business, new growth areas, as well as the ecosystems of the future. industrializes innovation and fosters deep collaboration among various stakeholders through a systematic and Decentralized Clinical Trials scaled approach for idea funnel management, Working with partners, we have developed an innovative solution that allows prototyping, deployment and commercialization. clients to conduct remote clinical trials with a core data platform and related services. This will enable customers to continue the clinical trial process in periods of social distancing or if they are unable to travel to a medical facility. The solution employs ‘direct to patient’ interaction technology, leveraging wearables, and home-based physiological devices.

Smart Sports Industry Ecosystem HCL’s involvement with cricket — we are the technology partner of Cricket Australia — led us through our start-up innovation system to a sensor-based solution that fits onto cricketing gear and records In line with its belief in the benefits of a collaborative world, HCL is movement during play. SmartCricket feeds the data into a cloud-based analytics engine that identifies aŒliated with and contributes to numerous large industry forums ways to improve the player’s technique and overall game. But what started as a cricket project has jumped and foundations. These include the World Economic Forum (WEF), boundaries. The solution is being explored by other sports, such as football, where a national professional football association is considering similar movement-based technology to improve players’ performance. The OpenGroup, Cloud Native Computing Foundation (CNCF) and CloudFoundry Foundation, among others.

22 “That HCL puts its “HCL’s culture of employees first not only providing opportunities and in words but also in encouragement to employees action, something that has Passion at all levels is exceptional. been evident throughout My career journey with HCL the COVID-19 situation, is exciting and fulfilling.” Fueled by Our People is truly special.”

For 44 years, HCL’s incredible business momentum and Nitika Agarwal Odd Heimstad Vice President | Norway impact in society have been fueled by our people-centric “Nothing compares to my Director | UK culture. One of the key ingredients of that culture is a value experience at HCL, where I have known as ideapreneurship™ – where brilliant ideas and continuous opportunities for Nitika employs her international industry expertise After having made 1,600+ parachute jumps, entrepreneurial spirit come together from all levels of the challenging projects, always with to lead finance for IoT WoRKS™ globally and including one from the Half Dome in the USA's company, unleashing a special energy that runs through the necessary support system.” alliances for the EMEA region. Yosemite National Park, Odd takes no chance when our 150,000+ HCLites. preparing for and running a global management consulting team across 32 countries. Careful This pervasive innovation culture is an honored license that Akiko Takei planning and execution are his keys to success. allows us to reach new heights, discover new and better Senior Manager | Japan ways of doing things, and partner with people in a trusting way to break through challenges. Our commitment to the planet and the communities we live in is backed by the Akiko is the voice of HCL Japan, responsible for all “Power of One” conviction that we can make a di erence. activities related to HCL brand and business marketing “Evolution of knowledge and “The trust, transparency, Our commitment to our clients is embodied in deep for the Japan market. innovation helps in shaping flexibility, and autonomy given relationships in which we go beyond our contractual better mankind. HCL to you at HCL is like no other. obligations, our clients’ expectations, and even our ideapreneurship™ is a There is a connection, a glue, own assumptions about what we are able to deliver. wonderful culture which a common thread that is what it enables employees to create is to be part of the HCL family.” ideas, solutions, and value through disruptive innovation.”

“HCL’s entrepreneurial Prasanna Venkatesh Regina O Keee “If you enjoy THRILL, HCL is the culture is fueled by highly Group Technical Manager | India Associate General Manager | Ireland place to be! 20 fun filled years empowered employees. You for me of having the liberty to are trusted and the company Prasanna uplifted the spirit of ideapreneurship™ and Regina is a successful creative leader in marketing define my own to success... will support you.” more to come!” won the coveted title of Ultimate Ideapreneur Season 4, who has worked across multiple exciting technology which is the culmination of ideation platforms at HCL. areas as well as local and global programs such as He filed for multiple patents with an IP value estimated HCL’s partnership with Manchester United, global Abhay Chaturvedi Carol Criner at $130 Million. partnership on International Women’s Day, and the Senior Vice President | USA Vice President | USA CSR partnership with the Prince’s Trust in the UK.

Abhay manages the customer portfolio for the As a senior business development leader, Retail and Consumer Goods business in the Americas. Carol collaborates with both Net-New and He has successfully created a customer community of Client Partner teams in pursuit of new growth leading brands where relationships trump contracts. and stronger client relationships. "I am passionate about my work “I am constantly challenged and always want to push beyond to design and propose my boundaries to provide a wow solutions which stand unique factor for the client. Value and dierentiated among creation is not just an initiative competitors. The trust and “As we work during these for HCL. It drives client success confidence extended by HCL uncertain times of COVID-19, and provides personal leaders for investing in new “When I joined HCL, it felt like I was I take pride in the fact that I work recognition and motivation.” proposals is a great motivation.” meeting my family for the very first for an organization that makes it time. My ideas are welcomed and Sana Husain Shivaramesh Krishna clear that its priorities are its I have felt valued from day one.” Specialist | India people, its clients, and being Principal Architect | India a good global citizen.” Sana took ideation to the next level when she proactively Shivaramesh’s Automated Technology Modernization Magolin Franklin Jerey Sherman developed a solution to her client’s persistent backup Accelerator (ATMA) for the transformation of legacy Senior Program Manager | USA Director | USA failures, delivering an outcome that reduced corporate risk apps delivered more than $50 Million value to his clients and brought an ongoing $202,000 cost savings solution and his idea received organization-wide recognition. to life for her client. Maggi is responsible for end-to-end service Je rey led a rapid-response mission to delivery and transforming the operations to our provide expanded endpoint protection to an next generation service delivery model for a large HCL client whose at-home workforce jumped S/4 support engagement in the manufacturing from 10,000 to 55,000 overnight. sector for MEGALT.

23 “That HCL puts its “HCL’s culture of employees first not only providing opportunities and in words but also in encouragement to employees action, something that has Passion at all levels is exceptional. been evident throughout My career journey with HCL the COVID-19 situation, is exciting and fulfilling.” Fueled by Our People is truly special.”

For 44 years, HCL’s incredible business momentum and Nitika Agarwal Odd Heimstad Vice President | Norway impact in society have been fueled by our people-centric “Nothing compares to my Director | UK culture. One of the key ingredients of that culture is a value experience at HCL, where I have known as ideapreneurship™ – where brilliant ideas and continuous opportunities for Nitika employs her international industry expertise After having made 1,600+ parachute jumps, entrepreneurial spirit come together from all levels of the challenging projects, always with to lead finance for IoT WoRKS™ globally and including one from the Half Dome in the USA's company, unleashing a special energy that runs through the necessary support system.” alliances for the EMEA region. Yosemite National Park, Odd takes no chance when our 150,000+ HCLites. preparing for and running a global management consulting team across 32 countries. Careful This pervasive innovation culture is an honored license that Akiko Takei planning and execution are his keys to success. allows us to reach new heights, discover new and better Senior Manager | Japan ways of doing things, and partner with people in a trusting way to break through challenges. Our commitment to the planet and the communities we live in is backed by the Akiko is the voice of HCL Japan, responsible for all “Power of One” conviction that we can make a di erence. activities related to HCL brand and business marketing “Evolution of knowledge and “The trust, transparency, Our commitment to our clients is embodied in deep for the Japan market. innovation helps in shaping flexibility, and autonomy given relationships in which we go beyond our contractual better mankind. HCL to you at HCL is like no other. obligations, our clients’ expectations, and even our ideapreneurship™ is a There is a connection, a glue, own assumptions about what we are able to deliver. wonderful culture which a common thread that is what it enables employees to create is to be part of the HCL family.” ideas, solutions, and value through disruptive innovation.”

“HCL’s entrepreneurial Prasanna Venkatesh Regina O Keee “If you enjoy THRILL, HCL is the culture is fueled by highly Group Technical Manager | India Associate General Manager | Ireland place to be! 20 fun filled years empowered employees. You for me of having the liberty to are trusted and the company Prasanna uplifted the spirit of ideapreneurship™ and Regina is a successful creative leader in marketing define my own path to success... will support you.” more to come!” won the coveted title of Ultimate Ideapreneur Season 4, who has worked across multiple exciting technology which is the culmination of ideation platforms at HCL. areas as well as local and global programs such as He filed for multiple patents with an IP value estimated HCL’s partnership with Manchester United, global Abhay Chaturvedi Carol Criner at $130 Million. partnership on International Women’s Day, and the Senior Vice President | USA Vice President | USA CSR partnership with the Prince’s Trust in the UK.

Abhay manages the customer portfolio for the As a senior business development leader, Retail and Consumer Goods business in the Americas. Carol collaborates with both Net-New and He has successfully created a customer community of Client Partner teams in pursuit of new growth leading brands where relationships trump contracts. and stronger client relationships. "I am passionate about my work “I am constantly challenged and always want to push beyond to design and propose my boundaries to provide a wow solutions which stand unique factor for the client. Value and dierentiated among creation is not just an initiative competitors. The trust and “As we work during these for HCL. It drives client success confidence extended by HCL uncertain times of COVID-19, and provides personal leaders for investing in new “When I joined HCL, it felt like I was I take pride in the fact that I work recognition and motivation.” proposals is a great motivation.” meeting my family for the very first for an organization that makes it time. My ideas are welcomed and Sana Husain Shivaramesh Krishna clear that its priorities are its I have felt valued from day one.” Specialist | India people, its clients, and being Principal Architect | India a good global citizen.” Sana took ideation to the next level when she proactively Shivaramesh’s Automated Technology Modernization Magolin Franklin Jerey Sherman developed a solution to her client’s persistent backup Accelerator (ATMA) for the transformation of legacy Senior Program Manager | USA Director | USA failures, delivering an outcome that reduced corporate risk apps delivered more than $50 Million value to his clients and brought an ongoing $202,000 cost savings solution and his idea received organization-wide recognition. to life for her client. Maggi is responsible for end-to-end service Je rey led a rapid-response mission to delivery and transforming the operations to our provide expanded endpoint protection to an next generation service delivery model for a large HCL client whose at-home workforce jumped S/4 support engagement in the manufacturing from 10,000 to 55,000 overnight. sector for MEGALT.

24 A Broad Global Reach 225 delivery centers | 58 innovation labs

NORWAY Oslo UK Stavanger GERMANY SWEDEN London Munich Malmö Eschborn Göteborg Belfast BELGIUM AUSTRIA DENMARK Ilmenau Stockholm PORTUGAL Preston Ghent Vienna Copenhagen Dreieich Eskilstuna Lisbon Watford ESTONIA NETHERLANDS Hamburg Skövde Armagh Tallin Middlesbrough Amsterdam Gifhorn SPAIN POLAND BRITISH ONTARIO NEW Preston Den Hague Wolfsburg ROMANIA Toronto FINLAND Madrid COLUMBIA ALBERTA BRUNSWICK IRELAND Romford Utrecht Osnabrück Krakow Brasov Vancouver Markham Edmonton Moncton Dublin Espoo Barcelona Welwyn G. C. Venray Ingolstadt Wroclaw Iasi Edinburgh RUSSIA Glasgow Moscow COLORADO BULGARIA Denver Sofia WASHINGTON Varna Redmond CHINA CALIFORNIA Beijing Emeryville Dalian Palo Alto Shanghai Kunshan

TEXAS JAPAN Frisco Tokyo El Paso Fukuoka Round Rock HONG KONG MINNESOTA Wanchai Minneapolis Duluth LITHUANIA INDIANA Vilnius West Lafayette SOUTH KOREA Seoul MEXICO Guadalajara VIETNAM Ho Chi Minh* GUATEMALA Guatemala City PHILIPPINES Manila COLOMBIA Taguig Bogota Quezon Pasig OHIO Cleveland MALAYSIA PENNSYLVANIA Kuala Lumpur Horsham Penang Pittston SINGAPORE Singapore

NORTH CAROLINA NEW JERSEY CONNECTICUT MASSACHUSETTS BRAZIL FRANCE CZECH ITALY SOUTH AFRICA ISRAEL SRI LANKA INDIA NEW ZEALAND REPUBLIC Cary Jersey City Shelton Chelmsford Sao Paulo Paris Milan Cape Town Herzliya Colombo* Noida Hyderabad Hamilton Kings Mountain Hartford* Sao Leopoldo Toulouse Prague Via Pio Emanuelli Johannesburg Kiryat Gat Chennai Vijaywada Greensboro Curitiba Mladá Boleslav Bengaluru Nagpur AUSTRALIA Liberec Pune Coimbatore Adelaide Lucknow Mumbai Perth Madurai Kolkata * Announced in FY20 and opening in FY21 Hubli Cochin 25 A Broad Global Reach 225 delivery centers | 58 innovation labs

NORWAY Oslo UK Stavanger GERMANY SWEDEN London Munich Malmö Eschborn Göteborg Belfast BELGIUM AUSTRIA DENMARK Ilmenau Stockholm PORTUGAL Preston Ghent Vienna Copenhagen Dreieich Eskilstuna Lisbon Watford ESTONIA NETHERLANDS Hamburg Skövde Armagh Tallin Middlesbrough Amsterdam Gifhorn SPAIN POLAND BRITISH ONTARIO NEW Preston Den Hague Wolfsburg ROMANIA Toronto FINLAND Madrid COLUMBIA ALBERTA BRUNSWICK IRELAND Romford Utrecht Osnabrück Krakow Brasov Vancouver Markham Edmonton Moncton Dublin Espoo Barcelona Welwyn G. C. Venray Ingolstadt Wroclaw Iasi Edinburgh RUSSIA Glasgow Moscow COLORADO BULGARIA Denver Sofia WASHINGTON Varna Redmond CHINA CALIFORNIA Beijing Emeryville Dalian Palo Alto Shanghai Kunshan

TEXAS JAPAN Frisco Tokyo El Paso Fukuoka Round Rock HONG KONG MINNESOTA Wanchai Minneapolis Duluth LITHUANIA INDIANA Vilnius West Lafayette SOUTH KOREA Seoul MEXICO Guadalajara VIETNAM Ho Chi Minh* GUATEMALA Guatemala City PHILIPPINES Manila COLOMBIA Taguig Bogota Quezon Pasig OHIO Cleveland MALAYSIA PENNSYLVANIA Kuala Lumpur Horsham Penang Pittston SINGAPORE Singapore

NORTH CAROLINA NEW JERSEY CONNECTICUT MASSACHUSETTS BRAZIL FRANCE CZECH ITALY SOUTH AFRICA ISRAEL SRI LANKA INDIA NEW ZEALAND REPUBLIC Cary Jersey City Shelton Chelmsford Sao Paulo Paris Milan Cape Town Herzliya Colombo* Noida Hyderabad Hamilton Kings Mountain Hartford* Sao Leopoldo Toulouse Prague Via Pio Emanuelli Johannesburg Kiryat Gat Chennai Vijaywada Greensboro Curitiba Mladá Boleslav Bengaluru Nagpur AUSTRALIA Liberec Pune Coimbatore Adelaide Lucknow Mumbai Perth Madurai Kolkata * Announced in FY20 and opening in FY21 Hubli Cochin 26 MANAGEMENT DISCUSSION AND ANALYSIS - 2020

28 30 32-42 Industry Our Go Business Segment Overview Overview to Market • IT and Business Services (ITBS) Framework • Engineering and R&D Services (ERS) 29 • Products and Platforms HCL’s Mode 1-2-3 Strategy

42 44 46 48 52 Building Our Talented People Corporate Risk Performance Brand to are at the Social Management: Trend Propel Growth Center of HCL Responsibility Securing the For a Better Enterprise World

27 INDUSTRY OVERVIEW

As digital technologies transform business models around the for digital technology has continued to be strong. And while globe, enterprises are increasing their technology spending. there have been delays in some engagements and short- Investments in digital, analytics, cloud, internet of things (IoT), term economic slowdowns, there appear to be tremendous cybersecurity and other emerging technologies have been opportunities for technology companies to grow in the growing exponentially in nearly every large enterprise. medium and long term.

And that growth is likely to continue. For one thing, important To capitalize on this potential, industry players have been business concerns, such as customer experience and investing in sales and delivery capabilities that will be real-time data insights, are shifting technology discussions needed in the long term. They have been increasing their from the CIO’s office to the boardroom. In the initial phase presence in client geographies to improve their delivery of digitization, the early adoption was driven by front-office agility and reduce their dependence on work visas. They are transformation. Over the last few years, the enterprises opening delivery centers and innovation hubs at onshore have also been investing in middle-office and back-office and nearshore locations. transformation. These initiatives are delivering significant value to the enterprises and are forming the core strategy for forward HCL has been at the forefront of every one of these trends. looking enterprises, helping them drive significant revenue Given our demonstrated ability to execute on our strategy, growth, improved customer experience, reduction in cost and the next decade holds tremendous promise. Indeed, we fully improved operations, which in turn are generating returns expect to continue the upward trajectory that we have driven on investment that justify broader business and technology over our last four decades. transformation projects.

As demand for digital technologies accelerates and cost savings create opportunities to replace traditional technologies, the market for large digital transformation deals and managed services is growing. Technology services companies are investing in software products and platforms that transform them into end-to-end solution providers. They are using mergers and acquisitions to acquire digital capabilities and access into newer geographies.

There is no doubt that the COVID-19 pandemic, the resulting disruption of the world economy and the social upheavals of early 2020 have battered some industries. But the demand

28 HCL’s Mode 2 offerings help enterprises take the next digital HCL’S MODE 1-2-3 leap through insight-based, experience-centric and outcome- STRATEGY based integrated services that leverage new technologies. This is offered through specialized services using NextGen technologies such as Digital and Analytics, IoTWoRKS™ In a world of constant technology disruption, (Internet of Things), Cloud and Cybersecurity. Our Mode 2 HCL Technologies has been successful by making great offerings help our clients reimagine their businesses to contributions to global clients’ transformational journeys, remain relevant in the digital age. fueling them with emerging technologies like cloud, artificial intelligence, data analytics and several other new Mode 3 offerings represent HCL’s vision of creating technologies. HCL Technologies’ unique blend of services and products enables clients to achieve this transformation innovative IP by leveraging an ecosystem model through guided by the framework of HCL’s Mode 1-2-3 Strategy. Each strategic partnerships. Through both internal and external IP of the three modes can play a role in clients’ overall strategy creation, HCL’s Mode 3 offerings help clients target specific or contribute uniquely as an independent growth strategy over next-generation opportunities through scalable and ready- the next decade. to-deploy products and platforms that reduce the time to become future-ready. HCL’s Mode 1 offers core services in the areas of Application Services, Infrastructure Services, Engineering and Research The Mode 1-2-3 strategy stands differentiated in the & Development, and Digital Process Operations. Our Mode 1 marketplace today, with our clients increasingly demonstrating offerings enable our clients to become very efficient and agile, their confidence in this strategy and our ability to deliver. We helping them to be competitive in their industries. This is attained through extreme automation, efficient delivery and operational will continue to build and invest in our Mode 1-2-3 capabilities agility. Mode 1 looks to leverage the current business and IT to be the partner of choice for our clients, globally. And we do landscape by consolidating a firm’s existing core and unearthing this by continuing to re-skill, train and build the capabilities of new ways to enhance that core with new technologies. our employees to be future-ready.

HCL’s Mode 1-2-3 Strategy

Figure: HCL’s Mode 1-2-3 Strategy 29 of open-banking advocates, peer-to-peer fintechs and non- OUR traditional competitors who are un-levelling the playing field.

HCL has emerged as a strong partner for financial services GO TO MARKET organizations and has become a natural choice to help FRAMEWORK address this change. Using domain proficiency and technological expertise, HCL is helping clients in adopting digital technologies to meet changing consumer behavior and setting new standards for customer experience. The impact delivered is significant and has received recognition from clients and analysts.

Our FS industry unit has been at the forefront of delivering key outcomes for enterprises worldwide, with innovations like Digital Avatar – a new mobile/iPad platform with virtual agents that has been leveraged by a US-based F200 home insurance carrier to provide a unique digital home walkthrough experience to customers. We successfully piloted an “API Hub” which integrates and standardizes account Information and payment initiation APIs offered by multiple banks. This solution helps banks save time and effort and reduces the cost of building diverse API ingestion facilities.

We have implemented a multi-country digital bank for a leading European FS organization that enabled a unified customer experience across their web and mobile channels and enhanced overall customer satisfaction. HCL transformed a large US-based FS organization into a fully digitalized enterprise offering omni-channel

As clients are adopting new technologies at the core of customer experiences. With our holistic solutions coupled their business model, HCL’s service offerings, products with a continuous focus on delivery innovation and client delight, we are ideally placed to sustain and enhance our and platforms are organized to solve the key business and competitive positioning in the FS Industry. technology challenges of specific industries that show a high propensity for growth and impact on the global economy. Life Sciences & Our vertical market-led sales organization for our IT and Healthcare Industries (LSH) Business Services has contributed significantly to our industry leading financial performance over the last four years. This HCL’s Life Sciences and Healthcare industry unit is poised to vertical alignment is established by building expertise through play a primary role in digital transformations across leading a team of industry consultants, pre-sales solution architects health and life sciences companies. With the COVID-19 and industry business development leaders. pandemic, an industry that has been historically regarded as lagging behind in adopting digital technologies will now be at its Financial Services forefront. An immediate focus is on using digital technologies to alleviate the burden on hospitals, delays in clinical trials, The Financial Services (FS) industry unit is at an exciting reduction of workloads such as elective surgeries and medical inflection point with technology helping redefine priorities testing, and the scarcity of R&D resources. and improve outcomes. Traditional banking and insurance organizations are accelerating their digital transformation These challenges have given rise to opportunities in line with initiatives at an unprecedented pace, propelled by the actions the current trend of digital transformation in LSH.

30 They include an increased deployment of telemedicine as systems around transport and logistics management. HCL doctors need to overcome lockdowns to treat their patients. provides solutions spanning remote work, complex upstream Hospitals and clinics are leveraging digital technologies to engineering and customer-responsive business tools for monitor patient health while remote working has been more TTLH and O&G. In A&D, HCL leverages human-centered widely embraced. In addition, security is not only essential but design led platforms to help companies generate exponential viewed as a means to increase employee productivity. change in their business systems to reprioritize innovation.

HCL’s offerings in LSH, including the new remote patient Our wide-ranging expertise has delivered substantial results monitoring and telemedicine solutions, are ideally positioned for global enterprises. HCL provided end-to-end, globally to help businesses meet their goals holistically. Several top integrated digital field engineering services for a US-based global Lifesciences companies and some of large payors and oil & gas major backed by our digital workplace products and providers are part of our clientele in LSH, wherein we are IP. For a European-based energy and utilities company, HCL delivering a broad spectrum of services from our portfolio, is responsible for service management and other projects including some of requirements that are necessitated due to across multiple locations, deploying software products to COVID-19. For instance, at one of our clinical trial clients, we manage their multi-cloud environment and drive intelligent are enabling virtual trials that leverage patient-doctor visits automation in IT operations. We are the partner of choice and digital interactions to ensure a scaled and seamless for a French multinational integrated oil & gas company for study worldwide. managing their data centers, digital workplace and application Manufacturing Industries management services.

Frequent technology advances are keeping the manufacturing Retail and Consumer Packaged industry in a continual state of disruption, requiring Goods Industries (RCPG) enterprises to reinvent themselves and the way they operate. The COVID-19 pandemic has deeply impacted the industry, The last financial year has been a very successful period for with industry leaders expecting a severe resource crunch for the foreseeable future. Supply chains have been fragmented our Retail and Consumer Packaged Goods (RCPG) industry leading to breakdowns in their service delivery. unit. The impact of COVID on this segment has been quite differentiated. While some of the big and online retailers HCL’s Manufacturing industry unit creates smart and have seen very strong demand, most of the retail enterprises scalable next-generation supply chain solutions to help have been severely impacted, leading to employee furloughs manufacturing companies reshape their business strategies and store closures amongst concerns for employee and and convert possibilities to reality. Our innovative solutions client safety. suite enables manufacturing companies to embrace the digital world seamlessly while preserving years of Consequently, amid and post-COVID, we see four key trends investment in traditional operational systems. HCL enables emerging for RCPG. As a leading technology player, HCL the advanced capabilities needed to support new business has a pivotal role as each of these trends manifest across the models, provide insight-driven customer engagement, industry as we help our client base adapt to the new normal. co-create through a robust partner ecosystem and by The first trend is low/no touch interface with the customer due leveraging emerging technologies such as IoT, AI/ML, NLP, to social distancing. The second trend is online selling, for cognitive computing, AR and VR. which HCL’s software product stack, especially Commerce and Unica, can be leveraged for rapid cloud-based rollouts. Public Services Industries The third is a flexible and adaptive supply network, whereas the fourth trend is making costs variable to prepare for an HCL’s Public Services industry unit delivers critical services uncertain future. and key outcomes to the travel, transportation, logistics and hospitality industries (TTLH); oil and gas industries Our unique capability set has delivered key outcomes for (O&G); and aerospace and defense industries (A&D). All of RCPG enterprises worldwide. For instance, HCL has helped the companies in these industries are facing generational a leading food retail chain in creating an entire digital platform challenges as a result of the COVID-19 pandemic. TTLH to enable no-contact home deliveries. For a major C-store companies are rethinking existing frameworks, processes and chain, we are building a next-generation digital platform with 31 commerce and fulfilment capabilities, and for an F&B major, emerging technology opportunities with important capabilities we resolved operational challenges through our IoT-enabled at hand, demonstrated by some of these engagements. Smart Shelf Automation System. For instance, we have engineered a next-generation IPTV/ streaming platform for a fiber-based network of a large telecom Technology Industry firm in North America (NA), as well as a high-end imaging and AI/ML-based fraud detection solution for a leading NA-based The technology industry today is going through a period distributor of mobile phones and devices. where a confluence of policy-related, technology, and industry changes have created a foundation for upheaval and disruption – times where opportunistic strategies have offered handsome near-term rewards, where new entrants have had the potential to be the better operators, and where convergence in the ecosystem has created unprecedented opportunities for value players.

The HCL Technology industry unit services most of the leading technologies companies in the world in several ways to help them navigate the operating model disruption for the various industries they serve as well as be at the forefront of changing consumer behaviors. Our core engineering, applications and infrastructure services are complemented by the vertical capabilities to help technology companies in their business operations and strategic initiatives.

Our expertise has led to successes with leading Technology industry enterprises worldwide. For instance, we improved the overall user experience of all web and mobile properties of a leading semiconductor company and recently signed a BUSINESS managed services deal with a prestigious software company in the marketing and engagement platform space. Such SEGMENT instances validate our knowhow and fulfil our goal to meet our OVERVIEW clients’ vital requirements in every situation.

HCL Technologies has been consistently delivering industry Telecom, Media and leading performance for the past few years. Growing at a Entertainment Industries CAGR of 14.1% between FY17 and FY20, our success is driven by a robust yet simple strategy: best in class delivery Telecom, Media and Entertainment (TME) customers are capabilities, a strong innovation ecosystem and above all, demanding personalized, time-shift, and multi-device the passion of our talented employees. This has resulted in experience, advertisers are expecting better returns on not only industry-leading client satisfaction scores but also marketing and deeper insights with a high uptake in sales, a substantial increase in our large client base. Our 100M+ while the internal enterprise is focusing on connectivity, client base has almost doubled between FY16 and FY20. platforms, elasticity and security. Today, clients are focusing Our focused approach driven by our Mode 1-2-3 strategy on growing their revenue via converged offerings and new has ensured that more than 30% of our current revenue business models with a “connected everything” approach. contribution comes from Mode 2 and 3.

The advent of key technologies like 5G, artificial intelligence, Looking ahead, our focus will be on three broad segments: IT internet of things (IoT), analytics, blockchain and mixed reality and Business Services (ITBS), Engineering and R&D Services (AR/VR) is driving next-generation experiences and new (ERS) and Products and Platforms (P&P). The re-grouping revenue opportunities. HCL is well positioned to leverage these into the three business segments is designed to drive internal 32 synergies, unlock better collaboration and increase client • Business Process Outsourcing (BPO) is valued at $405 focus. Our go-to-market strategy remains rooted in industry billion in 2020 and is expected to grow at a CAGR of 5.1% verticals or geography, tailored to the size of the market and by 2023 (various analysts) specific nuances there and growth opportunities. • Digital Technologies and Services is expected to grow to $2.3 trillion in 2023, achieving a five-year CAGR of Some of the key business drivers that are helping shape our 17.1% (IDC) medium and long-term strategy include accelerating digital • Enterprise is expected to be transformation, fluid digital workplace, cloud migration and $340.6 billion by 2023, growing at a CAGR of 10.7% from consumption, Cybersecurity and Industry 4.0. This section 2018 (Gartner) gives an overview of our business segments. • Data Warehousing Processes (including Big Data and Business Analytics) is expected to grow from $189.1 billion IT and Business Services (ITBS) in 2019 to $274.3 billion in 2022 (IDC) • IoT spending will surpass the $1 trillion mark in 2022 (IDC) With the radical shifts in market demands over the last 12 • Public Cloud Services is forecast to grow from $227.8 months, we see a convergence of business opportunities billion in 2019 to $266.4 billion in 2020, up by 17% in IT services. This convergence will result in either end-to- (Gartner) end integrated deals that combine technology and business • Cloud IT infrastructure will reach $100.1 billion in 2024 process requirements or agile digital opportunities that start with a CAGR of 8.4% (IDC) with small projects and rapidly scale up to end-to-end digital • Digital Workplace is predicted to reach $44.9 billion transformation engagements. by 2026 at a CAGR of 21.5% from 2020 to 2026 (ResearchAndMarket.com) The opportunities, as indicated by industry analysts, are significant: Our ITBS segment is strategically positioned to capture these • IT Infrastructure is set to grow to $3.4 trillion in 2020, enormous opportunities. We have a comprehensive and with data center systems, IT services and communications mature suite of end-to-end offerings to address the traditional services expected to grow by 1.5%, 5.5% and 2.1% and emerging transformational needs of large enterprises. respectively (Gartner) These constitute the most comprehensive offerings in the • Cybersecurity is predicted to grow from ~ $120 billion in industry and are aligned to the three critical building blocks of 2019 to ~ $165 billion by 2022, attaining a ~11% CAGR NextGen enterprises – Digital Foundation, Digital Business (Gartner, IDC) and Digital Operations.

33 Under these building blocks are our key capabilities and Hybrid Cloud Service Offerings service offerings. Hybrid Cloud, Digital Workplace, Unified The ‘cloud first strategy’ (which prioritizes cloud adoption) Service Management and Cybersecurity/Governance, Risk is giving way to a broader ‘cloud smart’ approach, which and Compliance are the offerings grouped under the Digital balances adoption to meet the unique and changing needs Foundation, which is the evolution of our industry leading of an enterprise. The smart approach dictates the use of a Infrastructure services. Consulting, Applications, Insights and variety of hybrid cloud environments that best service the IoT are the offerings under Digital Business. IT Operations, needs of the organization. Hybrid cloud infrastructure, with Managed Cybersecurity Services (CSFC), and Process its software-defined features, intelligent automation, AI-led Operations are the offerings under Digital Operations. These frameworks, container and API native architectures and capabilities are supported and complemented by a robust catalog-based consumption models provides scalability, ecosystem of partners and innovation labs. They are intrinsic flexibility and agility to the enterprise. components of ITBS that differentiate us and visibly enhance the overall value of our service to clients. Our hybrid cloud services span the entire breadth of Digital Foundation consulting, migration, modernization, systems integration, operations, management and consolidation. These services

The capabilities we offer as part of the Digital Foundation are powered by extreme automation and are designed for fall under what we have traditionally called Infrastructure a Consume-Configure-Build approach, with customized Management Services (IMS). They are at the core of the vertical-led solutions. The application of advanced enormous business transformation that enterprises are autonomics and service orchestration that leverage machine enabling by adopting digital technologies. learning (ML), artificial intelligence (AI) and cognitive solutions ensures zero-touch migration and operations in an The challenges that businesses face today have led to a environment that is adaptive, secure, scalable, self-learning shift in IT strategy. The trend of remote working, the need for and self-healing. collaboration across ecosystems, innovation around products, the need to provide enhanced consumer experiences and the Behind these offerings are HCL’s co-innovation labs, intense quest to secure digital assets have led enterprises dedicated Centers of Excellence (CoEs), a strong partner to leverage advanced technologies like automation and ecosystem and delivery centers across the globe, which give artificial intelligence, real-time analytics and intelligent and clients the means to maximize business outcomes from their adaptive security. HCL IMS enables Global 2000 enterprises cloud investments. and others to achieve their goals through multiple robust and scalable NextGen offerings. Digital Workplace Services HCL Digital Workplace Services are designed to “put people Alliances and ecosystems play a key role in shaping our first” – a key ask of forward-thinking clients who are putting offerings under Digital Foundation, enabling us to develop employees at the center of their processes. The goal of this strong practices in alternative commercial and consumption B2E service is to provide employees with superior experience, models, modernization of people skills and an operational engagement and productivity through automation and AI-driven model driven by IP and products. HCL has excelled in solutions. The resulting workplaces are dynamic, intuitive, creating partnerships and strategic alliances with global personalized and provisioned on-time and on-demand. technology vendors and niche solution providers to create joint solutions and build new IP. We have enhanced our Our comprehensive suite of user-centric platforms, tools capabilities by certifying employees in partner products. and services reflects industry-leading preparedness to deliver future-ready ‘fluid workplaces’ powered by a Smart Our Ecosystem Partnerships include Google, Microsoft, Workplace model. The IP-led model brings an unrelenting Cisco, AWS, Dell, IBM and SAP among others. We also focus to helping employees engage with peers, collaborate have key strategic partnerships with such companies as from anywhere and leverage cutting-edge big data analytics Arista, Cohesity, Docker, Mesosphere, Nutanix, Pure Storage, and automation to elevate their productivity. Rubrik, Citrix, VMware, HPI, Intel, HPE and NetApp. The key tenets of the Smart Workplace model are:

Within the context of Digital Foundation, we offer an array of • Smart IT: Arming IT with real-time contextual data to products and services leveraging NextGen technologies: deliver superior user experience at every touch point

34 • Smart Machines: Providing detection, correction and a dynamic cybersecurity posture and mitigate uncertainty by healing capabilities across workplace assets neutralizing threats. Keeping true to the mantra – ‘adapt to • Smart User: Empowering users with solutions that require secure’ – our Dynamic Cybersecurity framework moves from minimum intervention/zero resolution solutions a static to a dynamic posture. In order to deal with an ever- • Smart : Powering workspaces with IoT escalating threat landscape, HCL offers a full spectrum of and wearables services that transform IT security and CISO functions from that of a gatekeeper to a business enabler. NextGen Network Services

HCL’s Network Services redefine network technology for With the limited availability of skilled security personnel, the next decade. Our industry-leading network technology organizations need to maximize the effectiveness of their portfolio is differentiated by an IP and AI-driven orchestration existing team. Our Cybersecurity and GRC services employ layer. This layer automates NetOps 2.0 through DRYiCETM experienced and skilled personnel in multi-disciplinary teams, NetBot and the cognitive network assessment tool, Nlighten. working across NextGen Cybersecurity Fusion Centers Our strong position as a network service integrator is (CSFCs) to operationalize the complete managed security supported by a carefully considered network strategy, talent services life cycle. transformation for modernization and unleashing the potential of our IPs. Operating from over 40 locations globally, HCL’s Cybersecurity and GRC Services protect some of the world’s largest Unified Service Management companies. This includes Global Delivery Centers, Emergency Response Teams (ERT) and CSFCs in Frisco, TX; Service Management has expanded its realms beyond IT. Gothenburg, Sweden; Noida, Bangalore and Chennai, India. Digitalization is forcing organizations to rethink their service models. The need is for on-demand service models that cater Enterprises across the globe, including a leading American to all organizational functions – HR, Admin, etc. These trends financial services group, a multinational oil and gas company are leading to the adoption of Unified Service Management. headquartered in London, the world’s leading auto parts HCL is continuously scaling its capability to address these manufacturing organization and a global dairy nutrition company new opportunities for technological intervention. have successfully used our Cybersecurity and GRC services.

We deliver Unified Service Management capabilities for a large number of clients and this in an integral part of most Digital Business large outsourcing contracts. We partner with some of the world’s leading Independent Software Vendors (ISV) and use Organizations worldwide are seeking to deliver superior a service-centric framework to replicate the principles of IT customer experience and operational excellence. This Service Management (ITSM) across all domains. necessitates reimagining the existing business and technology architecture to create an adaptable, nimble and Our key strategic partnerships in this area include modular core. The change is being driven by the proliferation ServiceNow, Cherwell, Flexera and DRYiCE™ Software. of APIs, microservices, low code platforms and DevOps and by businesses substantially investing in Artificial Intelligence Cybersecurity and GRC Services and Machine Learning capabilities. This has resulted in the The drivers of Industry 4.0 are centered around ubiquitous enhanced use of analytics as a powerful means to attain connectivity and digitalization. While new connections and business insights. technologies continue to support socio-economic progress, they also invite cyberattacks. And risks will only increase A growing number of clients are confidently using HCL’s in frequency and impact. HCL’s Cybersecurity and GRC digital and analytics capabilities to drive large-scale operating Services leverages advanced analytics, AI and ML-based model changes and modernization programs. We have technologies to provide cyber defense to clients. moved from discrete engagements and proof of concepts to larger digital initiatives ranging from digital strategy and Cybersecurity and GRC Services is an integral part of our roadmap to full execution at global scale. The acquisition of Mode 2 strategy, designed for organizations keen to embrace Strong-Bridge Envision earlier in the year has strengthened

35 HCL’s capabilities in guiding clients’ digital prioritization and Applications change management programs. FY20 saw a significant change in how clients look at their enterprise applications. The focus is shifting toward newer A combination of dynamic technology and industry ways of working – agility in operations and a holistic approach partnerships, our thought leadership, deep domain to automation, cost optimization and digital transformation. understanding and end-to-end digital execution capabilities This shift was fueled by innovation using new technologies have enabled us to provide industry leading digital products like digitization, application modernization, analytics, and solutions. leveraging ecosystems and Software as a Service offerings and integration. Key strategic partnerships in this area include Adobe, Salesforce, Pega, Mulesoft, Denodo, TIBCO, Red Hat, HCL is an established partner with leading enterprise Tableau, Appian, Blue Prism, Informatica, Software AG and application providers including SAP, Oracle and Microsoft. our own Products & Platform business segment. Our application services are comprehensive, flexible, scalable and customized to meet our client needs. In the Digital Consulting SAP space, HCL is making both horizontal and industry The digital world has people at its center. To succeed in IP investments to transform our clients’ traditional SAP digital transformation, businesses must focus on both landscape, focusing on S/4 HANA®, C/4HANA, ARIBA, and technology and the people who interact with technology. the SAP Cloud Platform (SCP). HCL’s Digital Consulting practice brings together decades of deep solution-based technology expertise with best-in-class We also saw exceptional traction with our solutions in the SaaS-based CRM (Customer Relationship Management), consulting services. The services are global, outcome based HCM (Human Capital Management), and SCM (Supply and people-focused. We drive both transformation as well as Chain Management) spaces, with demand for the former two revenue at scale by aligning technology needs with business doubling last year. We expect this trend to continue this year. goals, from strategy to execution.

HCL’s Power Objects delivers digital transformation for Our key consulting services include clients and helps them maximize the value of their Microsoft a) Digital strategy and planning. Realizing innovative enterprise technology investments through our technical business solutions to retain and grow customers. and advisory services. Our offerings include adoption and b) Industry capability definition and business process sustainment initiatives, a proactive and highly capable support optimization. Identifying and defining differentiated desk and co-sell-ready IP designed to extend the capabilities capabilities to improve performance and top line growth. of Microsoft Dynamics 365 and accelerate deployments. c) Experience strategy and design. Designing and building We strengthened our market differentiating ALT-ASM enterprise-wide experiences that speak to the unmet framework with NextGen digital operations addressing the needs of clients, employees and users. changing needs of customers. We currently work with over d) Program and product management. Guiding 100 marquee names in supporting and transforming their organizations from product vision and strategy to product application operations. roadmaps to development and delivery. e) Agile delivery transformation. Designing agile operating Artificial intelligence-led automation in application operations models that align delivery ecosystems to the performance saw significant demand with many clients moving from between customers, capabilities and features. pilots to production deployments of bots. We deployed over f) Organizational agility. Creating and executing 1,000 bots in production for our clients in the last 18 months, customized plans to ensure employees have the right level coupled with holistic roadmaps for movement to AIOps. of support, leadership and coaching to support change. HCL’s Integrated DevOps Engineering services based on full For a global wireless company, we removed complexity for stack engineers is increasing traction across industries and call center representatives, thereby improving the customer delivering key outcomes in ASM services for global enterprises. experience and creating a truly differentiated way of delivering These include a banking and financial group, a Fortune 500 customer service, resulting in $600M cost savings. delivery services firm and a major railroad company. 36 As a response to COVID-19, all ASM engagements providing IoT WoRKSTM, a dedicated IoT unit of HCL Technologies, 24x7 support to global companies seamlessly transitioned to targets organizations that want to maximize effectiveness their backup business continuity plans, ensuring zero impact and improve return on asset investments through best-in- to clients’ business and service levels. Our focus continues class IoT-driven solutions. These solutions help our clients to remain on creating agile work environments, reducing to transform their businesses by creating more efficient dependencies on third-party contracts and delivering more processes, new revenue streams and models that deliver from offshore and nearshore locations. measurable business outcomes.

Insights IoT WoRKSTM uses IP to differentiate itself. These include a We take a platform-based approach to providing NextGen Decentralized Trial Solution for life sciences and healthcare; insights to our clients. This is augmented by strong industry- a mature solutions portfolio with close to 40 solutions; and aligned solutions and acquisitions-based capability building. an end-to-end Define, Build, and Run framework across all Our approach for delivering data driven experience and service offerings. These are combined with a best-in-class delivery ecosystem that uses modern methodologies such as insights consists of four key pillars: rapid prototyping, an in-house innovation initiative, vibration a) Adaptive Data Platform: A “data first” approach to analysis for predictive maintenance and radar technology for transform existing data platforms into a future-ready footfall analytics. A host of surround capabilities and services responsive data platform, capable of delivering complete the offering: IoT COLLAB™, a space to co-create real-time intelligence. an IoT-led transformation roadmap with our clients, and an b) Intelligent Data Management: Decouples the underlying immersive, intensive, customer-centered Innovation-by- storage ecosystem from data management aspects and Design framework. focuses on ethical data governance, self-healing data quality, universal metadata management, automated data IoT WoRKS™ has launched new solutions over the past year lifecycle management and master data management. to deliver augmented insights and outcomes to our clients. c) Consumption Based Analytics: For ‘Uberized’ insights For instance, a grocery store chain based in North America delivery enabled through a functionally or divisionally used our Real-time In-store Insights (RII) Solution to revamp organized catalog of all data and analytics assets to their shopping experience. We uniquely adapted the IoT WoRKS™ IATM solution for an American medical devices promote collaboration, reuse, self-service infusing company to sense, alert and help prevent leakage in medical predictability and transparency in analytics services. devices with a high value and a low shelf life. IoT WoRKS™ d) Applied AI: Delivering AI solutions that are driven by Human also provided its expertise on predictive analytics and asset Centricity, Design Thinking and experimentation @ scale. management modeling for a large utilities company based in A number of enterprises across the globe have successfully the UK. deployed our insights platforms. For instance, our Data Science suite is used to understand customer behavior Digital Operations better and drive predictive analytics. This has maximized the potential revenue streams for a large North American fast Operations determine how strategy and technology work food and convenience store client while improving customer together seamlessly and securely to deliver maximum value experience. In another instance, we deployed our AI and across the functions. From product development, planning, ML-based solutions to reduce global shipment times for a sourcing, manufacturing and warehousing to logistics and large logistics client, increasing their customer retention and services, all functions internally and externally must work in enabling them to capture additional market share. unison. The operations ecosystem must have the requisite IoT WoRKS™ capabilities, partnerships, technology and plan to propel efficiency and effectiveness. HCL’s Digital Operations building IoT has large-scale use cases in both the consumer and blocks of Integrated IT Operations (IIOPS), Cybersecurity enterprise segments, especially in asset-heavy industries Fusion Centers (CSFC) and Process Operations focus on such as manufacturing, life sciences and healthcare (LSH), digitizing and integrating processes across the enterprise, transportation, and energy and utilities (E&U). ensuring they stay in harmony. 37 Integrated IT Operations (IIOPS) are doing this with one eye on cost reduction and compliance/ risk management and the other on providing sustained profitable Integrated IT Ops (IIOPS) is a new hybrid operating model. growth and superior customer experiences. Based on the pillars of the AIOPS approach, cross-skilled teams, operations best practices and cultural transformation, HCL Digital Process Operations (DPO) made an early prediction it provides a combined approach of classic Ops Models of this inflection point helping us to radically shift our business (ICC, DCOps, AppOps, NetOps) and evolving Ops Models model from cost arbitrage-based outsourcing to ‘Process- (CloudOps, DevSecOps, SRE/PRE & FinOps). The hybrid First, Technology-led Digital Operations’. Our strategy around model leverages a common foundational approach of digital operations is a tiered digital operations pyramid focusing Autonomics and Unified Service Management across ITIL/ on three broad stacks – process architecture, technology IT4IT/SAFe Agile models. architecture and experience architecture. These stacks determine the velocity and magnitude of business success an HCL is pioneering the concept of IIOPS, defining new frontiers organization achieves. in this field to enhance delivery and operational experiences for our clients. We bring in pragmatic automation through Process architecture sits in the middle stack, enabling process lean, HCL’s DRYiCE automation and orchestration tools and transformation using our proprietary process engineering and simplified processes that drive extreme efficiency and agility orchestration tools. Technology architecture lies at the bottom into IT operations. We also partner with some of the world’s leveraging the underlying technology landscape enabled by leading Independent Software Vendors (ISV) to deliver autonomics. Experience architecture forms the top of the stack, continuous service assurance for their digital transformation. where domain-led, technology-enabled knowledge workers Our key strategic partnerships include Moogsoft, Dynatrace, create a digital workforce to amplify customer experience. Splunk and our own DRYiCETM Software division. The COVID-19 pandemic has further led to fundamental Cyber Security Fusion Centers (CSFC) changes in business models across industries, characterized by new avenues of customer engagement, supply chain resilience, Through a combination of an expert team, advanced adjacent products/services, alternate fulfillment models and security analytics, leading threat intelligence and mature remote workforce management. There is an urgent need to process automation, Cybersecurity Fusion Centers (CSFCs) reimagine operations through a human-centric approach that integrate the capabilities of Intelligent Security Orchestration, can accelerate human and machine collaboration. To collaborate Automation and Response. Intelligent Orchestration takes with human ingenuity, we introduced our newest solution, a complex and disparate environment of products and a fully digital co-worker called ‘digitalCOLLEAGUE’. The processes and weaves them together into a robust system to ‘digitalCOLLEAGUE’ framework is designed to work alongside a guide analysts to a fast and effective resolution. Our CSFCs human workforce in the form of chatbots, intelligent analytics for leverage the data collected from the comprehensive IT stack next best action, robotic process automation and insight-driven to deliver proactive threat monitoring and comprehensive dashboards. This human-machine collaboration increases protection. This helps the security teams share information top-line growth, capital productivity, cost efficiency, operational and collaborate closely with clients and heighten their effectiveness, customer satisfaction and return on asset operational security posture so that they are prepared on investment. It also works as a strong incentive for millennials, time every time for any eventual incident. We have 6 CSFCs, who want workplaces that improve productivity, to consider HCL strategically located in Texas (US), Gothenburg (Sweden) and as an employer of choice. Noida, Bangalore and Chennai (India).

Process Operations DPO provides technology-led digital operations services to over 100 clients across industries including many Fortune 500/ Changing business environments and stressful market Global 2000 organizations. With state-of-the-art delivery centers conditions are forcing even the most established enterprises across India, Europe, Ireland, Latin America, Philippines, the US into transforming quickly. Evolving customer expectations are and the UK, HCL DPO leverages its Integrated Global Delivery disrupting the traditional cost/labor arbitrage of business process Model (IGDM) to provide clients with best-in-class services. outsourcing (BPO) services. Legacy processes are being streamlined through innovative process-centric methodologies HCL has partnerships with leading product organizations to make them more standardized, agile and lean. Enterprises centered on building NextGen automation services.

38 These partnerships enable HCL clients to move faster with Key factors driving enterprises’ focus on digital engineering innovations in their highly competitive businesses which are include changing customer preferences, growing competition, being re-defined by a new era in IT solutions. pressure on margins, products becoming commodities and a reduction in product lifecycles. To address these challenges, Key Strategic Partnerships include UiPath, AA, and Blueprism. companies are investing in digital engineering and building Smart Products. They are also looking at upgrading their Engineering and R&D Services (ERS) manufacturing set-up to enable Smart Manufacturing. Benefits of digital engineering include higher efficiency, better Engineering and R&D Services primarily include services throughput, delivering competitive advantage and improved across the product lifecycle – from conceptualization, design, customer experience. engineering and sustenance to new product introduction across varied products and platforms. The advent of new According to NASSCOM, global ER&D spend reached $780 technologies like 5G, AI/ML, Edge Computing, Blockchain, billion in 2019 with 5.4% YoY growth. It is set to reach $ 1,075 IoT, AR/VR, Cloud and 3D printing has revolutionized the billion in 2025. Of this, digital engineering spend is going to ways in which products are being designed, manufactured account for 36% of overall ER&D spend. and serviced. HCL’s Engineering and R&D Services (ERS) division provides Digital Engineering, which leverages these technologies to Product Engineering, Platform Engineering and Operational build connected, smart and intelligent products, is driving the Technology services to 65 of the Top 100 R&D spenders next phase of growth for the sector. Key digital themes driving across 9 industries. HCL’s Product Engineering Services the digital engineering spend include Connected Design, portfolio primarily focuses on designing products aligned to Connected Plant and Connected Products & Services. It also changing client preferences and deploying the latest tools includes collaboration with the ecosystem and offering as-a- and technologies. Platform Engineering Services cover service model to create world class consumer experiences. end-to-end platform ideation, build, modernization and

39 support services, and also includes platform monetization to converging with significant investments being made by many help create new revenue streams. Operational Technology technology companies. Services covers plant engineering and manufacturing operations services to ensure improved factory output. We 5G is another technology which is impacting every have a number of service propositions to help our clients in industry. 4G to 5G is the next big leap in communications these three broad areas. technology, promising superfast speed, massive machine- type communication, energy savings and ultra-reliable low HCL’s ERS is ranked by Everest Group among the Top 3 latency communication. 5G is a key enabler for a smart global engineering service providers (ESPs) and is ranked and connected world, with a number of use cases around connected and autonomous vehicles, telemedicine, smart as the No. 1 broad-based ESP in the world. HCL’s leadership factories, smart cities and OTT streaming. HCL has invested position is recognized by all the leading research and in building various solutions to leverage 5G and foster consulting firms in their various competitive benchmarking innovation capabilities. reports. With our product engineering DNA and over four decades of experience in developing world class products, Operational technologies are also seeing a significant change HCL ERS is uniquely positioned to help our clients in their with the adoption of new initiatives and technologies such as product transformation journey towards digital. Engineering IoT, AR/VR, Industry 4.0, factory of the future and predictive transformation is a continuous journey where the focus is maintenance. In the connected world, digital thread and digital on time-to-profit and time-to-market. We help our clients twins are gaining momentum to address challenges related accelerate time-to-profit by complementing their R&D efforts to collaboration and optimization of resources. Enterprises and focusing on release activities, bringing in aspects of are exploring avenues to integrate siloed functions (such sales, deployment and monetization upfront into the design. as Innovation, Engineering, Manufacturing, Supply Chain, This attention to time-to-market and time-to-profit ultimately Procurement, Suppliers, After Sales) to improve collaboration maximizes return on innovation. We have partnered with our and overall improve the performance. Softwarization is clients across the globe to launch 1,000+ products and create another theme which is driving significant investments in $50 B+ revenue. industries such as telecom, ISV and healthcare.

Today, HCL ERS proudly partners with over 330 global Global enterprises are increasingly looking at partners like enterprises and has long standing relationships with 90% of HCL ERS for scale and domain knowledge as well as best our top 20 clients. Our unique differentiation is our practices from other industries. Given the ever-increasing solution-led, technology-driven and implementation-focused uncertainty in the market, there is increasing demand for approach. ERS has a strong innovation culture, resulting outcome-based pricing and risk-sharing business models. in IP and strategic innovations, building on that culture by HCL is known for its client-centric engagement models, in which it becomes a partner in our clients’ transformation leveraging alliances, startups and key academic research for journey. Apart from owning the complete product engineering co-creation and co-innovation with clients. HCL’s responsibility for selected products, HCL also goes the extra solution-led approach, with a portfolio of 50+ solutions, mile to jointly take products to market. helps clients accelerate development and monetize services. HCL’s investments in over 80 engineering labs (for example, environmental compliance, certification and benchmarking) Products and Platforms and Centers of Excellence (in niche areas such as high- Our Products & Platforms segment comprises the HCL performance computing, automation, imaging, big data and Software Division, Action software, and an IP partnership analytics, Industry 4.0, IoT, 5G, Robotics and others) have with DXC, which together account for a significant part of our resulted in an ecosystem of comprehensive engineering Mode 3 revenue. In addition, our Mode 3 portfolio of IP-led services from concept to profit for our clients across domains. offerings includes DRYiCE™ Software, HCL’s leading solution for enterprise automation and AI-based transformation As traditional industry boundaries are vanishing, companies initiatives, and certain IPs from our Engineering & R&D are increasingly investing in digital engineering to drive Services portfolio. (These will be discussed here, although competitive advantage, improve time to market, enter their revenue is classified under the ITBS and ERS segments, new markets and improve customer experiences. Best respectively.). Products and Platforms segment has grown practices are being leveraged from unrelated industries. For significantly over the last few years through a combination of example, in the automotive sector many other industries are organic and inorganic growth initiatives.

40 HCL Software Division • Domino V11 – A rapid application development platform that allows businesses to build applications and processes with Introduced in 2019 to operate HCL Technologies’ primary new enhancements. The Notes Domino V11 bundle features enterprise software product business, HCL Software focuses the following add-ons: Designer V11/Traveler V11/Certificate on growing underserved markets which have a tremendous Authority Administrator 3.0 (CAA). opportunity for innovation. HCL Software develops, markets, HCL Software has delivered key outcomes for enterprises sells and supports more than 20 product families in the areas of: across the globe. Highlights include a deal with a major • Client Experience – For delivering impactful client journeys European bank for BigFix, our end-point management • Digital Solutions – For enterprise digitalization and platform, and an agreement with a leading US-based productivity automotive aftermarket parts provider to be their customer- • DevSecOps – For developing operations and security tools facing digital marketing and commerce engine. • Automation/Security – For secure automation and unified end-point management The outlook for HCL Software is positive for the coming year,

We operate in key segments of the large market for enterprise assuming that the world economy continues to recover from software. The worldwide low-code development platform the COVID-19 pandemic. An excellent financial year preceded market size, which includes our Domino offering, is expected us that forged and solidified relationships with thousands of to grow to $27.23 billion by 2022, at a CAGR of 44.49%. The clients that is the foundation for our future. We will continue to market for unified endpoint management, which concerns our gain the trust of our clients with the investments we make in BigFix offering, is expected to grow from $1.43 billion in 2017 our products. to $9.67 billion by 2023, at a CAGR of 37.48%. Through 2022, the Application Security Testing market, which includes our DRYiCE™ Software AppScan product, is projected to have a CAGR of 10%. This According to the recent International Data Corporation (IDC) continues to be a fast-growing segment in the information Worldwide Artificial Intelligence Systems Spending Guide, security space, which is expected to grow at a five-year spending on AI systems will reach $97.9 billion in 2023. The CAGR of 9%. compound annual growth rate (CAGR) for the 2018-2023 HCL Software completed FY20 with strong momentum as it forecast period will be 28.4%. onboarded nearly 9,000 clients and partners and completed DRYiCE™, a dedicated organic IP-based software unit of over 10,000 sales transactions in total. Among the industry HCL, is HCL’s leading solution for enterprise automation and sectors, we see a lot of potential in banking and financial AI-based transformation initiatives. It focuses on building services, healthcare, government and consumer product firms. products for transforming and simplifying IT and business operations by leveraging AI and Cloud. Our exclusive HCL Software continues to invest in products and has products enable enterprises to operate in a lean, fast and announced numerous product releases. We have delivered cost-efficient manner, delivering superior business outcomes. nearly 450 product releases, over 15 major releases and more than 1,400 enhancements. The improvements we have made The DRYiCE™ portfolio focuses on three core areas: AIOPS, are greatly appreciated by our clients, who have rewarded XaaS orchestration and business flow intelligence. It is us with a 20% increase in our client satisfaction score. The increasingly recognized as the AI foundation of our clients’ most notable launch this year was Domino v11, representing a enterprise solutions through our global delivery capabilities. milestone in HCL’s commitment to modernize and innovate on DRYiCE™ products have been developed based on the the Domino ecosystem, and transform over 10 million enterprise- experience HCL gathered while managing some of the grade apps powering business for more than 15,000 clients. Our world’s largest and most complex IT environments. We have major product releases for the year were: witnessed first-hand how existing software products were • Digital Experience V9.5 – A digital experience management unable to fix real-world issues. With DRYiCE™ products, platform, combining production docker and Kubernetes clients have complete control over what to automate, where to support with a digital asset management capability. automate, and the level of automation implemented.

41 DRYiCE™ has delivered key outcomes for enterprises across capability to modernize the legacy product set across three the globe. Some highlights include: a leading US-based key areas: Core Banking, Lending and Payments. In Core life sciences and healthcare company choosing DRYiCE™ Banking, we have developed APIs, integrated tools, and Lucy as their Cognitive Virtual Assistant (CVA) for internal migrated key functional modules to offer a cloud-based employees; a leading European insurance company selecting solution in a hosted model. In Lending, we have enhanced the DRYiCETM MyCloud to manage and deploy infrastructure-as- platform with added functionality and third-party integration. a-service (IaaS) and platform-as-a-service (PaaS) for their In Payments, we have created a new cloud-native payment hybrid cloud environment; and a European networking and hub architecture for a modern, global multi-tenant platform telecom company selecting DRYiCETM iAutomate to enable AI offering. Since inception, this partnership has positioned HCL driven intelligent automation of voluminous and repetitive IT as a full-service provider of platforms, solutions and services. related issues.

Actian Avalanche Hybrid BUILDING Cloud Data Platform OUR BRAND During the previous financial year FY19, HCL acquired Actian, a leading global vendor of hybrid data management TO PROPEL GROWTH and analytics products based in Palo Alto, CA. Actian plays a critical role in enhancing HCL’s Mode 3 offerings in data With a vision of further enhancing its industry leading growth, management products and platforms. HCL promotes and positions the business in a holistic manner to build and increase its Brand value, deepen relationships As part of our next-generation services, we are also and experiences with clients and ecosystem partners, and conducting proofs of concepts and pilots for clients to plan, enable HCL’s Client Partners and sales professionals to prioritize and deploy transformations to next generation hybrid maximize their potential. HCL extends its reach through the cloud data warehousing technologies. We are capitalizing ecosystem by connecting employees, clients, prospects, on Actian’s capabilities to create end-to-end hybrid data influencers and other stakeholders through a series of solutions for all major industry business units. thought leadership experiences, including global and local During FY20 Actian announced Actian Avalanche Real-Time forums, events, campaigns, client immersion programs, Connected Data Warehouse. This innovative hybrid solution customer advisory boards and eminence programs. Our delivers industry leading scalability and price performance focus entails strengthening of value propositions, generating and is the first cloud data warehouse to offer enterprise demand through systematic digital campaigns, simplifying integration capabilities natively built into the product. It and enriching client buying journeys and attracting new enables enterprises to rapidly and inexpensively harness their clients at scale. Additionally, HCL’s Center for Design and diverse data sources for use in high performance analytics, Experience (CODE) is our in-house, full capability digital and creative agency supporting the company. both in the cloud and on-premise. This Actian Avalanche offering, which supports the Microsoft Azure, AWS and The strategy for marketing the company is strengthened Google Cloud platforms, features Avalanche Connect™ – an and supported in five key areas: Branding & Influence, enterprise-class data-integration capability that seamlessly Ecosystem Experience, Sales Enablement, Thought supports connections with hundreds of popular SaaS and on- Leadership and Communications. The strategy is applied premise applications. across HCL at company, segment, business unit and enablement function levels. Banking Transformation Platform

We have elevated HCL’s brand value as a relevant, leading HCL has an IP partnership with DXC which leverages our global technology company through platforms such as the functional expertise in banking and our product engineering World Economic Forum and country-specific 42 Global-to-Local campaigns linking technology with human- “Building Resilient Digital Enterprises” through special centric issues, championing equality, diversity and inclusion, “OneHCL” ecosystem events that showcase our cultural inspiration and sustainability. These platforms have Industry expertise, Business Segments, and offerings, positioned HCL as a premier brand, earning class-leading complemented by innovation labs, new capabilities and analyst recognitions, brand rankings, media coverage in partnerships. Bringing together existing and prospective traditional outlets, new media and leading publications, and clients, employees, external influencers, government new partnerships with institutions to expand HCL’s visibility representatives and policy makers, the media, academicians and relevance. We have engaged with prominent technology and experts, examples of ecosystem events include: and investment audiences through the Accelerate Series • Global innovation lab launches such as the Cybersecurity of Analyst and Advisor Days in Mumbai and Adelaide, and Fusion Center in Frisco, the SAP lab, and the IBM Red Hat the industry’s first virtual conference with over 400 analysts hybrid cloud services lab for Cloud Native in London and across 70 leading firms participating. We have expanded our Frisco client-driven executive forums through the Customer Advisory • Employer brand and recruiting events in new geographies: Board, Advanced Leadership Program, and the Eastern Europe, Guatemala and Mexico HCL Ecosystem Week including special cultural events with • Launch of new delivery centers in the US, France, CXO’s conducted in NYC and SFO through HCL Concerts. Australia and New Zealand HCL has engaged in leading roles at premier business and • Launch of new business units to support cloud industry events around the world: transformation initiatives (HCL GEBU, IBM BU and Microsoft BU) and Academies to enable them • World Economic Forum, Davos: A sophisticated presence (for IBM and Azure) that positioned HCL as an end-to-end technology provider • Launch of new HCL Software products: Domino V11, for the next decade, today. Digital Experience V9.5, BigFix V10, Unica V12 and • Sapphire Now: Showcasing the OneHCL perspective covering Mode 1-2-3 portfolios across enterprise core AppScan V10 SAP and offerings for IoT, DRYiCE™, Cloud, and HCL’s Marketing has received numerous external recognitions Products and Platforms. across the technology services sector for innovation and • Dreamforce: Showcasing Salesforce, MuleSoft and creativity, including the IT Services Marketing Association, Tableau offerings. the DMA Echo Asia Marketing Award and Influencer • Other major events (50k+ participants) include Hannover Marketing Awards. HCL’s initiatives with industry analysts Messe, Oracle OpenWorld and the Adobe Summit, and influencers has led to the company being positioned as among others. a business and technology leader in over 160 competitive HCL uniquely positions the company via campaigns assessments, among the top and the most of any company in including “Technology for the Next Decade, Today”, the industry.

43 HCL streamlined critical aspects of its recruiting workflow TALENTED with automation by introducing Techruit, a technology transformation initiative for talent acquisition. It reduces the PEOPLE cycle time from screening to selection through improved process efficiency, resulting in an improved recruitment ARE AT THE CENTER OF HCL experience and quality.

In FY20, HCL Technologies witnessed the healthy addition The intent of integration is to provide an end-to-end of new employees and currently stands at a global employee converged selection process through a search and match strength of 149,173. Our emphasis and commitment to talent tool and a digital assessment and interview management localization offers us a competitive advantage in a tightening platform for recruiters, hiring managers and candidates to regulatory environment with respect to workforce mobility. In reduce the cycle time from screening to selection through the United States, we have more than 17,920 employees with improved process efficiency, resulting in improved recruitment 67.1% localization. We improved our gender diversity with a experience and quality of hire. 30% increase in women occupying senior leadership roles by the end of FY20. Under Techruit, there are three key initiatives bringing innovative transformation to HCL’s Talent Acquisition suite. Our focus on growth in New Vistas (select smaller cities) in 1. Recruitment automation for resume screening – AI & NLP India to enable higher operational resilience, stability, and based sourcing tool: To address the first phase of recruiting scalability continues. The employee strength in the cities which is resume screening, HCL powered its applicant under our New Vistas program in India (Lucknow, Madurai, tracking system with an AI & NLP based sourcing platform. Nagpur, and Vijayawada) is up by 26% from the last fiscal Recruitment automation applied to resume screening year. We established a skill development center in Lucknow proves be a boon to reduce time to hire as it automates a and the development of housing infrastructure is underway redundant, repetitive task and allows recruiters to re-focus their time on higher value priorities such as talking to Talent Acquisition candidates to assess their personalities and culture fit. We have leveraged digital technologies to enhance the quality and experience of our talent acquisition (TA) programs. 2. Recruitment automation for pre-qualification/interest check: HCL’s Talent Acquisition suite includes a chatbot (IVR) for interest check with candidates. Recruitment automation in the form of chatbots (IVR) improves the candidate experience and enhances the pre-qualification capabilities of a human recruiter without additional strain on their time.

3. Recruitment automation for interviews and assessments: HCL acknowledges that an applicant’s digital footprint travels faster than his physical candidature. Therefore, the Applicant Tracking system is now equipped with a comprehensive auto proctored scheduling and assessment platform which auto-schedules and records video interviews and assessments. It also captures and maintains candidate data through seamless integration with the ATS. With iOS and android phone apps, it ensures a great user experience for candidates and recruiters as well as hiring managers.

44 HCL Talent Acquisition completely aligns with the organization’s unique employees were trained on digital skills. Our employees business goals to ensure automation and is set to accelerate have invested over 68,000 learning hours in leadership and the business toward even greater success. professional skills programs across talent segments.

Talent Development Diversity and Inclusion

At HCL, Talent Development continues to create value and go The company’s vision, strategy and direction are strongly beyond the norm to be a game changer to build capabilities anchored around the principles of Diversity, Inclusion and and competence of HCL’s employee workforce, ensuring their Equality, focusing on talent attraction, talent growth and relevance in the ‘now and the future’ of workplace. Talent retention. Our programs for career development, networking, mentoring and advocacy support building an inclusive Development is a key partner to the organization’s current workforce which goes beyond demographic differences to and future strategic imperatives where business strategies include gender, nationality, culture, ethnicity, age, sexual are tied into its talent development approach. orientation and the differing abilities of individuals.

We have been highly iterative and agile in our approach to At HCL we believe inclusion is achieved when people believe designing and deploying learning solutions for each talent that their unique and authentic self is valued, they are treated segment, providing an integrated and comprehensive learning equally and with respect, they feel safe while expressing their ecosystem focused on the development of our employees and opinion, and when they are empowered to take decisions to driving key business outcomes. grow and do their best. Establishing our Inclusion Lab has helped in creating a systemic top down approach that highlights A versatile and learner-centric learning ecosystem comprising inclusive leadership as a core pillar within the organization’s multiple and varied modes of learning aligns itself well to the diversity and inclusion strategy. It has helped to incorporate sensibilities of learners across experience, functions and inclusion into our organization’s values to guide behaviors. learning styles. The embedded agility was recently leveraged to respond adequately to the ‘new normal’ ways of working In light of the transition to new ways of working and as it took shape. Engagement through learning optimally heightened uncertainty in the context of the Global Pandemic, and optimistically engages the workforce and provides them HCL is responding to the new normal by emphasizing and with the necessary cognitive and emotional anchors as fostering inclusion through creating meaningful connections, they navigate each day and each decision. This was offered leveraging technology smartly, organizing resources, sharing through a curated offering ‘Learning in my Locker’. concerns and exhibiting optimism.

The Skills@Scale program is a way by which the company The company has seen an increase of 30% women in senior continuously anticipates the skills that need to be built at leadership from last year and the gender diversity ratio for scale and will hence make the organization future-ready. It is senior leadership stands at 7.5%, up from 5.4% last year. based on an analytics-based prediction of what skills will be Overall, women constitute 26.8% of our employee strength. challenging to fulfill and redirect our development efforts to HCL has been well recognized by various industry forums build those very skills internally. For each of our businesses, and leading associations across the globe for distinctive this list helps us ask if: D&I practices. HCL received the NASSCOM Corporate • The predicted skills have enough demand. Award for “Excellence in Gender Inclusion”. HCL has been • Enough employees are learning and clearing the standards recognized by Jobsforher for Top 5 Most Innovative Practices: we have set. DivHERsity Programs. HCL has also been recognized as the • Our curriculum is up-to-date and aligned with the market. Best 50 People Capital Index (PCI) companies for 2019. • Most importantly, our internal fulfillment post-development is increasing because of our efforts. HR Compliance at HCL • This tracking and leadership governance also helps us At HCL, HR compliance is an integral part of the review and improve program effectiveness. HR processes and procedures. The company has a In FY20, we have invested 4.1 million hours in training. 82,675 comprehensive HR compliance framework which is unique employees were trained in generic skills while 34,707 periodically reviewed with all relevant stakeholders to ensure

45 that they are relevant and appropriately aligned with the local regulations/requirements. This framework clearly defines the compliance elements, responsibility and the control mechanisms that exist to meet the compliance.

A holistic risk assessment is conducted on these elements to identify risks, assess the current controls and amend them as needed to continuously improve the compliance levels.

In addition, there is an effective institutionalized protocol to identify any changes in local law, assess the impact and implement the revised policies/procedures in the shortest time possible.

The company also conducts periodic audits, either internal or through external stakeholders, to ensure adherence to regulations. There is a centralized team to design and implement the changes as well as provide governance and innovation. Guided by the United Nations Sustainable and oversight to the HR compliance program. This team Development Goals, we view sustainability in three ways – constantly collaborates with multiple cross-functional teams economic, social and environmental, known informally as to enhance the framework. Profit, People and the Planet.

Technology plays a key element in the successful HCL Foundation implementation of the HR Compliance, and HCL has implemented solutions to ensure that timely tracking and HCL Foundation, the CSR arm of HCL Technologies, transparent reporting of compliance elements is achieved. continues to work toward positive transformative shifts in the lives of vulnerable communities in India and around the world. There also exists a strong governance mechanism managed In FY20 we took meaningful action toward combating climate by the central compliance team to ensure that the risks are change. A better planet with all people achieving peace and mitigated or eliminated in a timely manner. prosperity is at the heart and culture of HCL.

Through our flagship initiatives HCL Samuday, HCL Grant CORPORATE and HCL Uday, the HCL Foundation impacted more than 1.5 million people, creating opportunities to break the cycle SOCIAL of poverty through Early Childhood Care and Development RESPONSIBILITY (ECCD), Education, Health, Livelihoods, Water Sanitation and Hygiene (WASH), and Disaster Risk Reduction and Response FOR A BETTER WORLD (DRR) verticals in rural and urban communities. HCL Foundation also addressed environmental poverty through mass plantation, water conservation and HCL builds sustainability principles and actions into the rejuvenation, and animal welfare initiatives. strategy, culture and day-to-day operations of our company.

We aim to improve the lives of people around the planet, While we continue to make progress in a sustainable and engaging our employees, clients, stakeholders, and the scalable approach to addressing social issues, the soul of communities we live in, to a higher purpose. We focus on HCL’s CSR is still defined by its passionate “Power of One.” areas where we can make the most difference: health, These are HCL employee volunteers and contributors who education, technology, jobs and people who are denied offer their personal time and commitment toward the benefits and access afforded by science, technology social upliftment.

46 Flagship Programs — Key Highlights replicable model – a source code for economic and social development of rural areas. Currently implemented in three blocks of Hardoi district in Uttar Pradesh, the program covers Power of One 164 Gram Panchayats, comprising of 765 villages and 90,000 households, totaling a population of 600,000 people. Samuday, Power of One is the backbone for our employee-led CSR through its interventions across six verticals for holistic rural and one of the key programs of HCL Foundation. Power of development – agriculture, education, health, infrastructure, One was introduced with the idea that a small contribution livelihood, and WASH (Water, Sanitation, and Hygiene) – has can make a huge difference in people’s lives and can go a been able to bring holistic development in the region. long way in making a significant impact in the society. Our HCL Community Champions have shown great commitment Clean NOIDA toward all volunteer-based activities of HCL Foundation and continue to support our mission of transforming lives and Clean NOIDA – an HCL Foundation initiative started spreading goodwill. in 2019 – carries out works and services to implement effective solid waste management in Noida in partnership HCL Uday with the Noida Development Authority. This initiative aims

With a vision of clean, green, healthy and empowered to transform the city into a litter and waste-free region, via communities, HCL Foundation works to break the cycle of cleaning of garbage vulnerable points (GVPs) and provision urban poverty through its integrated urban development of cloth bags, among others. The initiative has covered 90 program – HCL Uday. Defining Uday’s approach is its intrinsic Residential Welfare Associations (RWAs) and 64 urban belief that the urban poor aspire to a life of dignity and self- villages, with a major focus on capacity building of relevant respect. Through this program, HCL Foundation creates stakeholders, intensive behavior change campaigns, opportunities through carefully designed strategies that awareness drives and technology solutions. A total of 3,375 speak both to their environment and to the ambitions of the volunteers and 13,776 participants have been engaged till community. HCL employee engagement and participation is a now through various events. key lever that spans across all programs. Recognitions HCL Grant • HCL Samuday and Project Clean NOIDA awarded

HCL Grant is one of the biggest and most coveted Fabulous Global Smart Cities Leaders at the 9th edition of institutionalized CSR grants in India that aims to recognize the World CSR Day Congress and Awards the rise of the Fifth Estate – the non-governmental • HCL Samuday Knowledge Partner for the Smart Village organizations (NGOs) and support their breakthrough projects Conclave 2019 reaching out to the rural communities in the country. • HCL Foundation felicitated by Save the Children with the ‘Changemaker Award’ at the Right Start National Summit In the fifth edition, HCL Grant received over 5,000 • HCL Foundation recognized by the Basic Directorate of registrations from NGOs representing all states of India in the Education, Government of Uttar Pradesh for creating a categories of Environment, Health and Education. The final pathway to new education and changing the horizon of the three recipients of the fifth edition of HCL Grant were selected education ecosystem of Uttar Pradesh after robust field assessment, due diligence and deliberations at the Sub-jury and Jury rounds. While the winners receive HCL Foundation Around the World their due reward, we also provide monetary support to the IIn FY20 the Power of One program has scaled beyond India runners-up in each category for one-year projects. to allow employees in all countries we operate and live in to HCL Samuday contribute to local societies, extending our values and goodwill with impact. Along with a ramp-up plan for Power of One in A rural development initiative, HCL Samuday was launched the US, we have launched local campaigns in Great Britain, in 2015 with an aim to develop a sustainable, scalable and Netherlands, Germany, Poland, France, Sweden and Australia.

47 Examples of successful programs include: USA RISK MANAGEMENT

• Newport Robotics Group – STEM program: Educating SECURING THE ENTERPRISE youth through technology • InspireNC – STEM program: Educating youth through new With the vision to integrate risk management with the innovative ways overall strategic and operational practices of HCL, we have • Habitat for Humanity of Wake County: Sponsoring the established an Enterprise Risk Management (ERM) Policy building of homes for Cary GDC employees and Framework. As a comprehensive set of components, • Rise Against Hunger: Providing food packaging events this provides the foundation for an organization-wide practice across GDCs designing, implementing, monitoring, reviewing and continually • Imagine Beyond Foundation: Organizing autism walks for Frisco employees improving risk management. The design of the HCL’s ERM • SOS Children’s Villages: Providing youth education and framework is based on the internationally recognized standard medical care “Enterprise Risk Management Integrating with Strategy and Performance” (COSO ERM Framework 2017), developed by Great Britain the Treadway Commission. This framework follows a top-down system, with objectives to distill insights and provide clarity • Prince’s Trust – Get Started with Technology series: Mobile on the key risks shaping company performance, support application development and digital learning skills with risk-informed decisions at the Board of Director, Executive the aim of making young adults employable through skills Management and Operational Management levels, ensure a training opportunities risk dialogue among the management team, and enable proper • Manchester United and Prince’s Trust collaboration for promotion of sports: Over 100 employees participated in risk oversight by the Board. Future Steps, the month-long fund-raising program Supply Side Risks South Africa Clients rely on technology players to drive their business • University of Johannesburg: Promotion of digital literacy outcomes from transformation initiatives to expand revenue through an inclusive 64-seat computer lab and optimize cost. On the supply side, the technology players • Nelson Mandela Foundation: Sponsoring the Mandela have become part of the fragmented market, with a few large Day Library Project as part of the literacy program in local players and the arrival of many boutique players, resulting in schools [Thuthuzekani Primary School and Elethu Themba tighter SLAs and competitive pricing. Failure to meet these Public School] and training of teachers to use the space to standards may result in loss of market share and lead to educate community children reduced growth across the top-line and bottom-line.

HCL has a robust governance in place to continuously assess clients’ expectations and work on proactive measures to deliver committed value. Our sales and delivery teams engage on a regular basis with our clients to ensure seamless execution of engagements, within the SLAs. Our delivery capabilities are equipped with a set of rich frameworks, IP, and accelerators to enable this execution.

To address future demand, we continuously invest in next-generation technology and skill development to stay relevant to our clients’ ecosystems. Our differentiated full-stack offerings help us maintain and enhance mindshare in clients. This has helped us build resilience and become immune to both internal as well as external challenges of the environment. 48 that we put medium-term sustainable measures in place to Pandemic and Infectious Disease Risk ensure continuity of all our operations and client deliverables. Our virtual governance and collaboration, both with internal HCL’s service delivery and business execution is impacted and external stakeholders, allows us to execute our business by the outbreak of infectious disease and viruses such as with minimal interruption. COVID-19. This can affect our business across multiple geographies. The specific risks related to various parts of the organization are listed below. Business Continuity Risk

Service Delivery & Client Commitments With the technology, geopolitical, societal, economic and environmental risks all coming together to create an We could experience outages or minor disruption in operations intrinsically complex and fast-changing global risk landscape, and service delivery due to the government lockdowns with our reputation as a leading global technology company most of our employees working from home and a few at client is often measured by our resilience to threats, and how locations or at HCL offices. Due to the new working model (work efficiently and effectively we respond to disruptive events. from home), service level agreements with our clients could be HCL faces business continuity risk if the organization is impacted causing clients to impose penalties or invoke the force unable to adapt and ensure the sustainability of its continuity majeure clause in their contract with HCL. planning by linking it to operational resiliency across key Future Business Prospects and Sales clients, delivery locations and core enabling functions. HCL could possibly see decline in sales as clients might put transformation projects or initiatives on hold due to the global An effective Business Continuity and Resilience program economic slowdown. is a key risk management strategy for HCL which involves elements of preparedness, adaptiveness, recovery and Technology supporting the new working model restoration. HCL continually improves its Business Continuity Work from home model puts us at a risk that infrastructure, Management (BCM) framework to ensure in the event of tools and processes might not adequately support this business disruption, we meet safety, continuity and recovery working arrangement which could lead to the disruption of best practices for employees, assets and business services. business operations and client delivery. In FY20, HCL extended the ISO 22301:2012 certification to key locations across the globe, demonstrating our focus on As part of Business Continuity Management, HCL has standardization and improvement of the resiliency posture established a Pandemic Response Plan to oversee our of the company. The HCL BCM framework incorporates global response and to monitor pandemic situations in business continuity, disaster recovery and crisis management locations that we operate in. We collaborate with leading and is designed to adapt and respond to the rapidly changing international medical, crisis management and travel security global environment. services firms to help us with accurate risk assessment and planning. When necessary we activate all remedial measures Geopolitical Risk to ensure employee safety and well-being. We have a robust governance process led by our Emergency Crisis A substantial amount of geopolitical change is occurring Management Team to review our holistic remedial measures in the world due to a shift in political alliances, economic at regular intervals. interconnectedness, economic confrontations and economic imbalance of power. All of these geopolitical parameters have a HCL has had a well-defined and structured pandemic direct impact on HCL business as we operate in 40+ countries. policy in place which is resilient and pragmatic and accords Current political views create perception challenges for winning paramount importance to employee safety & health and business for a foreign owned entity. Legislation which restricts client commitments. We have been actively engaged with the availability of work visas for skilled resources impacts our our clients and have executed the client-specific and HCL ability to deliver services which include project delays and internal operations-centric Business Continuity Plan that increase cost. ensures continuity in delivering to our client and employee commitments. HCL has been constantly reviewing the HCL has setup a geopolitical framework to assess geopolitical situation at hand with utmost priority and fully complying with and country specific risks on a periodic basis. We have a all government advisories and recommendations. Given the program to continuously assess and improve our brand extended nature of this situation, we have looked at ensuring narrative for clients and employees worldwide. HCL has been 49 expanding its business across various countries to minimize HCL continues to improve and evolve its Cyber and Information dependence on a country for revenue growth and service security posture by implementing a comprehensive program delivery. HCL has also implemented the strategy of hiring local across the enterprise. Capabilities include proactive detection talent to avoid adverse impact on business due to various and response measures and incidents are managed through restrictions on free mobility of technical staff. Over the past resolution and reported to management. The program ensures few years, HCL has been leading the localization of work force continuous awareness training to increase cyber security through a variety of programs. HCL has invested in a flexible hygiene. The Information and Cyber Security program is work force model of onsite, onshore, near shore and offshore to address these concerns and drive the best talent to solve integrated across the enterprise to ensure a strong security client business challenges. posture for HCL and its clients and has been validated by independent, industry recognized certifications. Distributed and Virtual Governance Risk Privacy Risk Due to the work from home model, distributed and virtual governance across HCL could lead to ineffective decision The access to internal, employee and client-owned data making to manage an organization of this size. presents an increased risk of non-compliance with privacy and data protection laws and regulations. This further creates HCL has upscaled its business practices with clearly defined a risk of damage to brand reputation and relationships roles and responsibilities. Even in normal times, HCL as a between HCL and its clients. Several countries have begun global organization operates and manages the organization imposing stringent regulatory requirements and penalties that remotely with leaders in various parts of the world working affect the way in which HCL handles personal data across in a 24x7 model. There is also a healthy reliance on video those jurisdictions. conferencing and other collaboration tools so that senior management teams can connect on a regular basis. HCL has created an enterprise wide Privacy & Data Protection Framework which includes governance, policies Regulatory Compliance Risk and procedures, training and awareness programs, privacy impact assessments, privacy by design, data mapping, As HCL is operating in various countries and is continuously third party contractual oversight, incident management adding new industry sectors and geographies, there and a mechanism for monitoring regulatory compliance is an increased risk of non-compliance with regulatory for every geography. This dynamic, modular, risk-based requirements that are relevant to its business. privacy framework, bolstered further by industry-recognized HCL has established a comprehensive Risk & Compliance certifications and accreditations, enables HCL to ensure organization that provides global analysis, assessment, policy compliance with applicable regulations and established and governance for risks related to information security, privacy standards and leading practices. privacy, business continuity, third party engagements and operational activities. HCL has put in place a comprehensive Talent management risk global regulatory compliance framework to track regulatory As HCL continues its growth journey, one of the employee- compliances globally. It is not only designed to avoid centric risks is talent availability and readiness. A related violation of laws and regulations, but also to protect the talent risk is to ensure career development for our Company’s reputation, employees and clients. Assessments employees globally. are carried out and detailed checklists are maintained to ensure compliance. In addition to this, quarterly compliance At HCL, we focus on the workplace of tomorrow that certificates are presented to the Board of Directors by the promotes a collaborative and transparent organizational respective functions with responsibility for such compliances. culture. HCL is focused on deploying a robust training Information and Cyber Security Risk strategy to cater to the development needs of employees across leadership levels. This includes professional, As the cyber threat landscape evolves, risk of compromise to functional, technical and leadership development learning confidentiality, integrity and availability of HCL corporate and solutions. We help our employees reskill themselves and client data has the potential to impact HCL’s corporate mission. provide them with a new age skill identity. 50 With a constant focus on talent localization, we have to HCL has pioneered a unique inorganic growth model ensure that our hiring and engagement efforts for onsite that identifies value assets that can be enhanced through employees continue with vigor. For example, in the US, creative synergies. Since inception, HCL has executed HCL has made significant investments in Global Delivery several industry-first models that have subsequently become Centers, with a collection of strategic technology labs industry standards. We are confident that some of the recent creating new-age processes, applications and platforms for pursuits in this arena will bear fruit in the next few years. global clients. To ensure this, we have established an ongoing Integration and Performance Management program to enable acquired Our HR team continuously aims to reach each and every businesses and HCL to get the maximum returns on these employee to support them in their growth. Our strategy and investments. To complete this program, the performance of value is to provide intelligent career paths to our employees such acquired businesses is periodically reviewed by Board for internal opportunities. It allows an employee to turn their committees and corrective action is taken from time to time. aspirations to reality by building a career development plan Impairment of goodwill and other intangibles are evaluated at and a skill development plan that help them prepare and be ready for future opportunities in line with their aspirations. least once at the end of the year. HCL’s Career Connect not only suggests the vertical progression opportunities that an employee can leverage Tax-related Risk but also allows them to choose horizontal progressions. HCL is subject to taxes in numerous jurisdictions worldwide To overcome the risk of talent outflow, we are continuously and enjoys tax benefits in India on its Software exports under working on employee retention with our empowering culture, the Special Economic Zone scheme of the Government progressive HR policies, career growth opportunities and an employee-first philosophy. of India. Any changes in tax laws in India and other countries where HCL has significant presence can have an Succession Planning risk adverse impact on the effective tax rate of the Company. As HCL operates in several jurisdictions, transfer pricing There is an ongoing high demand for senior management arrangements among legal entities in these jurisdictions are talent across the globe in the technology industry, thereby risk always subject to review by various tax authorities. of attrition of HCL’s senior management. HCL’s specialized tax teams keep themselves abreast of To ensure business continuity and to mitigate the risk of a the latest tax developments in various jurisdictions and weak senior leadership pipeline, our leadership planning implements appropriate tax planning strategies based on includes succession planning and short-term backups at changes in tax laws in various countries. HCL also gets into all times. Talent Management, in partnership with Business advance transfer pricing arrangements in several countries and HR leaders, carry out a half-yearly activity to assess and gets the transfer pricing arrangements reviewed by the current Criticality, Capability and Risk index of the senior external consultants periodically. leaders. This acts as the cornerstone for determining and implementing the succession planning approach. We also Forex Exchange Risks work on competitive benchmarking of benefits to ensure that the morale of our critical resources is kept high. HCL derives a majority of its revenues from clients based outside India with over 97% of its revenues realized in foreign Acquisitions and Strategic currencies. Our delivery teams are also based across various Partnership Risks countries and as a result over 74% of its costs are denominated in foreign currencies. This exposes the company to any From time to time, HCL has acquired certain businesses and adverse movement in the exchange rates of foreign currencies. has entered into strategic partnerships with other companies. The success of these acquisitions and partnerships depends The company uses foreign exchange forward contracts and on several factors including proper integration of the acquired options to mitigate the risk of movements in foreign exchange employees with the rest of the company and optimum rates associated with receivables and forecasts transactions usage of synergies between the acquired business and the in certain foreign currencies. This is governed by policies and company. This exposes the company to risk of impairment of processes determined by the Board which defines the period of goodwill and other intangibles. hedges and the percentage of risk to be covered.

51 Profit after tax has increased from ` 8,606 crores in fiscal 2017 to ` 11,057 crores in fiscal 2020, with a compounded annual growth rate (CAGR) of 8.7% over the last three years.

The net worth of the Company has increased from ` 32,949 crores in fiscal 2017 to ` 51,267 crores in fiscal 2020, with a compounded annual growth rate (CAGR) of 15.9% over the last three years.

PERFORMANCE Operating cash flows of the Company has increased from TRENDS ` 8,995 crores in fiscal 2017 to ` 13,359 crores in fiscal 2020, with a compounded annual growth rate (CAGR) of 14.1% over Revenue has increased from ` 47,568 crores in fiscal 2017 the last three years. to ` 70,676 crores in fiscal 2020, with a compounded annual growth rate (CAGR) of 14.1% over the last three years.

52 Financial Performance

Consolidated results

This part of the Management Discussion and Analysis refers to the consolidated financial statements of HCL (“the Company” or “the Parent Company”) and its subsidiaries referred to as “the Group”. The discussion should be read in conjunction with the financial statements and related notes to the consolidated accounts of HCL for the year ended 31 March 2020 prepared in accordance with the Indian Accounting Standard (referred to as “Ind AS”), prescribed under Section 133 of the Companies Act, 2013, read with the Companies (Indian Accounting Standard) rules as amended from time to time. Results of Operations (Consolidated): (` in Crores)

Comments: • Revenue from operations increased to ` 70,676 crore in FY 2020 as compared to ` 60,427 crore in FY 2019 resulting in a growth of 17.0%. • Profit before tax (PBT) increased to ` 13,980 crore in FY 2020 as compared to ` 12,622 crore in FY 2019 resulting in a growth of 10.8%. • Profit after tax (PAT) increased to ` 11,057 crore in FY 2020 as compared to ` 10,120 crore in FY 2019 resulting a growth of 9.3%.

Revenues

Operating segments are defined as components of an enterprise for which discrete financial information is available and whose results are reviewed regularly by the chief operating decision maker (CODM), for allocation of resources and assess performance. Till 31 March 2019, CODM evaluated the Group’s performance by business segment, comprising software services, infrastructure management services and business process outsourcing services.

53 Consequent to reorganization of its global operations due to technological changes and business requirements with increased focus to meet customer expectations and provide better services, the group effective 1 April 2019, has reorganized itself and derives its revenue from three segments viz IT and Business Services, Engineering and R&D Services and Products & Platform.

Segment information previously reported has been restated to present business segments following the change in composition of operating segments. This change in segment presentation does not affect the consolidated statements of income and comprehensive income, balance sheets or statements of cash flows.

Segment wise details are given below:

(` in Crores) Year Ended 31 March 2020 31 March 2019 Particulars Amount % of total Amount % of total % Increase IT and Business Services 50,742 71.8% 45,100 74.6% 12.5% Engineering and R&D services 11,819 16.7% 10,342 17.1% 14.3% Products & Platforms 8,115 11.5% 4,985 8.3% 62.8% Total Revenue 70,676 100.0% 60,427 100.0% 17.0%

Geography wise breakup of revenues

The Group also reviews its business on a geographic basis. The following table classifies total revenue by geographic areas:

(` in Crores) Year Ended 31 March 2020 31 March 2019 Geographical Mix Amount % of total Amount % of total % Increase America 40,798 57.8% 35,972 59.6% 13.4% Europe 19,397 27.4% 16,136 26.7% 20.2% India* 2,354 3.3% 2,118 3.5% 11.2% Rest of the world 8,127 11.5% 6,201 10.2% 31.1% Total Service Revenue 70,676 100.0% 60,427 100.0% 17.0%

*Includes revenue billed to India based captive of global customers • US geography has grown by 13.4%, Europe by 20.2% and Rest of the world by 31.1% in Fiscal 2020.

Employee benefits expense and outsourcing costs

(` in Crores)

Employee benefit expense includes salaries which have fixed and variable component, contributions to retirement and pension schemes. It also includes expenses incurred on staff welfare. 54 Outsourcing costs include a) outsourcing of several customers related activities e.g. hosting services, facilities management, disaster recovery, maintenance, break fix services etc. and b) hiring of third-party consultants from time to time to supplement the in-house teams.

Employee benefits expense has increased by ` 5,645 crores compared to previous year. The increase in employee cost is primarily on account of increase in number of employees (150,423 in fiscal 2020 as compared to 137,965 in fiscal 2019), change in mix of employees in various geographies and an increase in the average cost per employee due to normal salary revisions.

Other expenses

(` in Crores)

The group has adopted Ind – AS 116 “Leases” which has resulted in change in nature of expense from rent in previous period to depreciation cost for the right-of-use assets and finance cost for interest accrued on lease liability. This has resulted in reduction in rent cost from ` 761 crores in previous year to ` 99 crores in current year.

Depreciation and amortization expense

Depreciation and amortization expense as % of revenue has increased from 3.4% in the previous year to 4.8% in current year mainly on account of (a) increase in depreciation on Right-of-use assets by ` 637 crores (Refer previous para for explanation) and (b) amortization by ` 504 crores for intangibles and IP products largely on account of acquisitions consummated during current year.

Other Income

The details of Other Income are as follows: (` in Crores)

55 Exchange differences

The Group derives over 97% of its revenues in foreign currencies and over 74% of its costs are incurred in foreign currencies. This exposes the Group to risks of adverse variations in foreign currency exchange rates.

Exchange rates for major currencies with respect to INR are given below: -

The Group uses foreign exchange forward contracts and options to mitigate the risk of movement in foreign exchange rates associated with receivables and forecast transactions in certain foreign currencies. During the current fiscal year, the Group had an exchange (loss) / gain of (` 15) crores (previous year gain of ` 182 crores). These exchange differences are a) on account of restatement of foreign currency monetary assets and liabilities, b) exchange gain (loss) incurred on forward covers/ options on occurrence of hedge transactions for which cash flow hedge accounting is being followed, and c) mark to market impact of other hedges.

The foreign exchange forward contracts, options and interest rate swaps in respect of forecast transactions which meet the hedging criteria are designated as cash flow hedges. Changes in the derivative fair values (net of tax) that are designated as effective cash flow hedges are deferred and recorded in the hedging reserve account as a component of accumulated ‘other comprehensive income (loss)’ until the hedged transaction occurs and are then recognized in the statement of profit and loss. The total unrealized exchange (loss) gain (net of tax) recognized in the hedging reserve account as at 31 March 2020 is (` 307) crores (previous year gain of ` 171 crores).

Taxation

(` in Crores)

Tax expense as a percentage of profit before tax has increased from 19.8% in the previous year to 20.9% in fiscal 2020. Tax expense for the year includes the impact of acquisition of certain software products from IBM consummated on June 30, 2019. These products have been acquired under SEZ units and profits derived therefrom are 100% exempt from tax during the current financial year. As per provisions of Indian Income Tax Act, goodwill is deductible for computation of taxable profit. As the taxable profits of these units are 100% exempt from tax, deduction of goodwill for tax purposes does not provide any tax benefit during the current financial year. However, as per Ind AS, the Company is required to record tax expense by setting up deferred tax liability on tax deductible goodwill, which has resulted in increase in tax expense.

56 Financial Position (` in Crores) Particulars 31 March 2020 31 March 2019 ASSETS (a) Property, plant and equipment 5,494 5,293 (b) Capital work in progress 400 235 (c) Right-of-use assets 2,648 - (d) Goodwill 16,154 9,061 (e) Other intangible assets 13,194 8,534 (f) Other non-current assets 6,596 5,730 (g) Current assets 38,420 29,722 TOTAL ASSETS 82,906 58,575 EQUITY (a) Equity share capital 543 271 (b) Other equity 50,878 41,198 TOTAL EQUITY 51,421 41,469 LIABILITIES (a) Non - current liabilities 7,755 4,807 (b) Current liabilities 23,730 12,299 TOTAL EQUITY AND LIABILITIES 82,906 58,575

Property, plant and equipment and capital work in progress

The Group has made addition to gross block by ` 1,417 crores (previous year ` 1,898 crores) in property, plant & equipment during fiscal 2020, which mainly comprises computers and networking equipment, plant and equipment’s and investment in facilities.

Capital work-in-progress stood at ` 400 crores (previous year ` 235 crores).

Right-of-use assets

Effective 1 April 2019, the Group has adopted Ind AS 116, Leases, using modified retrospective method. The Group has elected the practical expedients, which allows the Group not to reassess, its prior conclusions about lease identification, lease classification and initial direct costs. The comparative information is not restated in the financial results. The Group has recognized `2,648 crores right-of-use assets net of depreciation during the year.

Goodwill and intangibles

The Group has made addition to goodwill by ` 6,445 crores (previous year ` 2,095 crores) for acquisitions of select IBM Software products and other acquisitions consummated during the year [for details refer note no 2 to consolidated financial statement].

The Group has also made addition to intangibles by ` 9,117 crores (previous year ` 2,357 crores) mainly for customer relationship and Technology recorded on account of acquisition of select IBM Software products during the year [ for details refer note no 2 to consolidated financial statement].

Treasury Investments

The guiding principles of the Group’s treasury investments are safety, liquidity and return. The Group has efficiently managed its surplus funds through careful treasury operations.

The Group deploys its surplus funds in fixed deposits with banks, inter-corporate deposits and investments in mutual funds and debt securities, with a limit on investments with any individual bank/fund.

57 Breakup of treasury investments is given below

(` in Crores)

Current and other non-current Assets

(` in Crores)

Current and other non-current assets, excluding treasury assets increased by ` 5,956 crores (` 27,683 crores in fiscal 2019 to ` 33,639 crores in fiscal 2020); the increase is mainly on account of increase in trade receivables by ` 2,425 crores, Unbilled receivables by ` 1,821 crores, Deferred contract cost by ` 626 crores and increase in other receivables by ` 894 crores.

Shareholder’s Fund a) The Company has an authorized share capital of ` 600 crores, divided into 3,000,000,000 equity shares of ` 2 each. During the year, employees exercised their options for 553,680 equity shares under the employee’s stock option plans 2004. b) Pursuant to the approval of the shareholders through postal ballot (including remote e-voting), the Company has allotted 1,356,832,548 bonus shares of ` 2/- each fully paid-up on 10 December 2019 in the proportion of 1 equity share for every 1 equity share of ` 2/- each held by the equity shareholders of the Company as on the record date of 7 December 2019. Consequently, the Company capitalized a sum of ` 271.4 crore from “retained earnings”. c) The Consolidated Shareholder’s Fund of the Group stood at ` 51,421 crores as at 31 March 2020 (previous year ` 41,469 crores).

Borrowings

(` in Crores)

Borrowing of the Group has increased by ` 897 crores (` 4,195 crores in fiscal 2019 to ` 5,092 crores in fiscal 2020) mainly on account of increase in Bank overdraft by ` 1,055 crores taken to manage working capital requirement.

58 Current and non-current Liabilities

(` in Crores)

Current and non-current liabilities, excluding borrowings, increased by ` 13,482 crores (` 12,911 crores in fiscal 2019 to ` 26,393 crores in fiscal 2020); the increase is mainly on account of (a) increase in Contract liabilities by `1,806 crores, (b) Deferred consideration by `6,843 crores primarily related to acquisition of select IBM Software products and (c) recognition of lease liabilities by ` 2,894 crores on account of adoption of Ind AS 116.

Cash Flows

A summary of the cash flow statement is given below: (` in Crores)

Cash flow from operations

The Group generated net cash from operating activities of ` 13,359 crores in FY 2020 (` 8,971 crores in FY 2019) (` in Crores)

59 Cash flow from investing activities

(` in Crores)

In fiscal 2020 the Group used ` 12,374 crores for investing activities (` 3,073 crores in fiscal 2019). The significant items of investing activities were:

• During the current fiscal, the Group has made payment of ` 6,091 crores (net of cash acquired) as purchase consideration (Previous year ` 2,828 crores), for acquisitions of select IBM Software products and other acquisitions consummated during the year [for details refer note no 2 to consolidated financial statements]. • During the current fiscal year, the group had made purchase of mutual funds, debt securities and equity instrument, net of ` 6,404 crores (previous year sale of investment, net ` 2,502 crores)

Cash flow from financing activities (` in Crores)

In fiscal 2020 the Group used ` 3,168 crores in financing activities (` 1,471 crores in fiscal 2019). The significant items of financing activities are:

• Payment of dividends including taxes of ` 1,625 crores (` 1,321 crores in fiscal 2019). • During the year group has paid ` 295 crores (` 26 crores in fiscal 2019) on account of deferred payments related to various business acquisitions. • Payment of lease liabilities including interest during the year of ` 866 crores.

60 Key financial ratio

Year Ended

Units 31 March 2020 31 March 2019 Profitability Ratios

Operating Profit Margin % 19.7 19.6

Net Profit Margin % 15.7 16.8

Return on Net Worth % 23.9 26.0

Liquidity Ratio

Current Ratio Times 1.6 2.4

Management Efficiency Ratio

Debtors Turnover Ratio Times 5.5 5.7

Inventory Turnover Ratio Times 16.9 12.9

Leverage Ratio

Interest Coverage Ratio - Borrowings Times 106.1 141.2

Debt Equity Ratio Times 0.1 0.1

Return on Net Worth

Return on net worth is computed as profit after tax by average net worth. Return on net worth has reduced from 26.0% in FY 2019 to 23.9% in FY 2020 mainly due to increase in working capital requirements and investments on acquisitions consummated during the year.

Current Ratio

Current ratio is computed as current assets by current liabilities. Current ratio has reduced from 2.4 times in FY 2019 to 1.6 times in FY 2020 mainly due to recognition of deferred consideration on acquisition of select IBM software products.

Inventory Turnover Ratio

Inventory turnover ratio is computed as cost of goods sold by average inventory. Inventory turnover ratio has improved from 12.9 times in FY 2019 to 16.9 times in FY 2020 mainly due to change in average inventory.

Standalone results

Standalone results of HCL excludes the performance of its subsidiaries.

The discussion in the paragraphs which follow should be read in conjunction with the financial statements and related notes relevant to the standalone results of HCL Technologies Limited (herein referred to as “HCL” or “the Company”) for the year ended 31 March 2020 prepared in accordance with the Indian Accounting Standard (referred to as “Ind AS”), prescribed under Section 133 of the Companies Act, 2013, read with the Companies (Indian Accounting Standard) rules as amended from time to time.

61 Results of Operations (Standalone) (` in Crores)

Comments: • Revenue from operations increased to ` 32,606 crore in FY 2020 as compared to ` 26,102 crore in FY 2019 resulting in a growth of 25.3%. • Profit before tax (PBT) increased to ` 11,177 crore in FY 2020 as compared to ` 9,931 crore in FY 2019 resulting in a growth of 12.5%. • Profit after tax (PAT) increased to ` 8,969 crore in FY 2020 as compared to ` 8,185 crore in FY 2019 resulting in a growth of 9.6%.

Financial Position (Standalone) (` in Crores) Particulars 31 March 2020 31 March 2019 ASSETS (a) Property, plant and equipment 3,541 3,507 (b) Capital work in progress 311 212 (c) Right-of-use assets 1,030 - (d) Goodwill 6,410 550 (e) Other intangible assets 11,640 7,178 (f) Other non-current assets 7,053 7,302 (g) Current assets 23,530 18,707 TOTAL ASSETS 53,515 37,456 EQUITY (a) Equity share capital 543 271 (b) Other equity 36,753 30,168 TOTAL EQUITY 37,296 30,439 LIABILITIES (a) Non - current liabilities 2,278 638 (b) Current liabilities 13,941 6,379 TOTAL EQUITY AND LIABILITIES 53,515 37,456

62 Current and other non-current Assets (` in Crores)

Current and other non – current assets, excluding treasury assets increased by ` 894 crores (` 18,892 crores in fiscal 2019 to ` 19,786 crores in fiscal 2020); the increase is mainly on account of increase in trade receivables by ` 1,259 crores, increase in unbilled receivables by ` 782 crores and increase in other receivables by ` 893 crores partial offset by decrease in balance with banks in current accounts by ` 2,206 crores.

Current and non-current Liabilities (` in Crores)

Current and non-current liabilities, excluding borrowings, increased by ` 9,074 crores (` 6,967 crores in fiscal 2019 to ` 16,041 crores in fiscal 2020); the increase is mainly on account of (a) increase in Contract liabilities by `936 crores, (b) Deferred consideration by ` 6,559 crores primarily related to acquisition of select IBM Software products and (c) recognition of lease liabilities by ` 832 crores on account of adoption of Ind AS 116.

CASH FLOWS

A summary of the cash flow statement is given below: (` in Crores) Year Ended 31 March 2020 31 March 2019 Cash and cash equivalents at the beginning of the year 4,523 210 Net cash generated from operating activities 9,855 8,676 Net cash generated from / (used) in investing activities (11,091) 995 Cash flows used in financing activities (1,988) (5,335) Net increase / (decrease) in cash and cash equivalents (3,224) 4,336 Effect of exchange differences on cash and cash equivalents held in foreign currency (8) (23) Cash and cash equivalents at the end of the year 1,291 4,523

63 Cash flow from operations

The Company generated net cash from operating activities of ` 9,855 crore in FY 2020 (8,676 crore in FY 2019) (` in Crores) Year Ended 31 March 2020 31 March 2019 Operating profit before working capital changes 12,833 10,523 Effect of working capital changes (1,227) 231 Cash generated from operations 11,606 10,754 Tax payments made (1,751) (2,078) Net cash generated from operating activities 9,855 8,676

Cash flow from investing activities (` in Crores) Year Ended 31 March 2020 31 March 2019 Purchase of property, plant and equipment and intangibles, including capital work in progress and (928) (2,312) capital advances, net (Purchase) / sale of mutual funds and debt securities (2,797) 2,583 Redemption / maturity of bank deposits (net) having maturity over three months (1,790) 365 Investment in subsidiaries (399) - Payments for business acquisitions, net of cash acquired (5,340) - Proceeds from loan extended to group company - 21 Interest and dividend income 298 485 Taxes paid (135) (147) Net cash generated from / used in investing activities (11,091) 995

In fiscal 2020 the Company used net cash ` 11,091 crores in investing activities (net cash generated ` 995 crores in fiscal 2019). The significant items of investing activities:

• The Company used ` 928 crores for purchase of property, plant and equipment and intangible assets (` 2,312 crores in fiscal 2019). • Fixed deposits with banks (net) of ` 1,790 crores have been placed during the year. (net realized ` 365 crores in fiscal 2019). • During the current fiscal, the Company has made payment of ` 5,340 crores (net of cash acquired) as purchase consideration (Previous year nil), for acquisitions of select IBM Software products and other acquisitions consummated during the year [for details refer note no 2 to standalone financial statements]. • During the current fiscal year, the Company had made purchase of mutual funds and debt securities, net of ` 2,797 crores (previous year sale of investment, net ` 2,583 crores).

64 Cash flow from financing activities

(` in Crores) Year Ended 31 March 2020 31 March 2019 Buyback of equity shares - (4,000) Expenses on buyback of equity shares - (12) Dividend paid (including taxes) (1,625) (1,321) Proceeds from borrowings (net) 128 2 Interest paid (11) (4) Payments for deferred consideration on business acquisitions (285) - Payment of lease liabilities including interest (195) - Net cash used in financing activities (1,988) (5,335)

In fiscal 2020 the Company used ` 1,998 crores in financing activities (` 5,335 crores in fiscal 2019). The significant items of financing activities are:

• Payment of dividends including taxes ` 1,625 crores (` 1,321 crores in fiscal 2019). • During the year group has paid ` 285 crores on account of deferred payments related to business acquisition.

Key financial ratio

(` in Crores) Year Ended Units 31 March 2020 31 March 2019 Profitability Ratios Operating Profit Margin % 33.3 35.2 Net Profit Margin % 27.6 31.5 Return on Net Worth % 26.5 28.2 Liquidity Ratio Current Ratio Times 1.7 2.9 Management Efficiency Ratio Debtors Turnover Ratio Times 4.7 4.5 Inventory Turnover Ratio Times 9.3 5.7 Leverage Ratio Interest Coverage Ratio - Borrowings Times 932.4 2,222.2 Debt Equity Ratio Times 0.0 0.0

Return on Net Worth

Return on net worth is computed as profit after tax by average net worth. Return on net worth has reduced from 28.2% in FY 2019 to 26.5% in FY 2020 mainly due to increase in working capital requirements and investments on acquisitions consummated during the year.

Current Ratio

Current ratio is computed as current assets by current liabilities. Current ratio has reduced from 2.9 times in FY 2019 to 1.7 times in FY 2020 mainly due to recognition of deferred consideration on acquisition of select IBM software products.

65 Inventory Turnover Ratio

Inventory turnover ratio is computed as cost of goods sold by average inventory. Inventory turnover ratio has improved from 5.7 times in FY 2019 to 9.3 times in FY 2020 mainly due to change in average inventory.

Interest Coverage Ratio

Interest coverage ratio is computed as profit before tax and interest cost by interest cost. Interest coverage ratio has reduced during the year mainly on account of increase in interest cost on fresh term loan taken during the year.

66 DIRECTORS’ REPORT

Dear Shareholders,

Your Directors have immense pleasure in presenting the Twenty-Eighth Annual Report of HCL Technologies Limited (“HCL” or the ³&RPSDQ\´ WRJHWKHUZLWKWKHDXGLWHG¿QDQFLDOVWDWHPHQWVIRUWKH¿QDQFLDO\HDUHQGHG0DUFK

1. FINANCIAL RESULTS

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Revenue from operations    

Other income 589  587 

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Tax Expense    

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The Company empowers global enterprises with technology for holistic services in various industry verticals, categorized WKHQH[WGHFDGHWRGD\7KH&RPSDQ\¶V0RGHVWUDWHJ\ XQGHU )LQDQFLDO 6HUYLFHV 0DQXIDFWXULQJ 7HFKQRORJ\  WKURXJK LWV GHHSGRPDLQ LQGXVWU\ H[SHUWLVH FXVWRPHU 6HUYLFHV7HOHFRP 0HGLD5HWDLO &3*/LIH6FLHQFHV  centricity and entrepreneurial culture of Ideapreneurship™ +HDOWKFDUHDQG3XEOLF6HUYLFHV HQDEOHVEXVLQHVVHVWRWUDQVIRUPLQWRQH[WJHQHQWHUSULVHV 2QDFRQVROLGDWHGEDVLVWKH&RPSDQ\¶VUHYHQXHIURPRSHUDWLRQV The Company offers its services and products through three ZDV൘FURUHLQWKHFXUUHQW\HDUDVDJDLQVW൘FURUH EXVLQHVVXQLWV,7DQG%XVLQHVV6HUYLFHV ,7%6 (QJLQHHULQJ LQWKHSUHYLRXV\HDUPDUNLQJDQLQFUHDVHRI7KHSUR¿W DQG 5 ' 6HUYLFHV (56  DQG 3URGXFWV  3ODWIRUPV 3 3  IRUWKH\HDUZDV൘FURUHLQWKHFXUUHQW\HDUDVDJDLQVW ,7%6HQDEOHVJOREDOHQWHUSULVHVWRWUDQVIRUPWKHLUEXVLQHVVHV ൘FURUHLQWKHSUHYLRXV\HDUPDUNLQJDQLQFUHDVHRI through offerings in the areas of Applications, Infrastructure, Digital Process Operations and next generational Digital 2QDVWDQGDORQHEDVLVWKH&RPSDQ\¶VUHYHQXHIURPRSHUDWLRQV 7UDQVIRUPDWLRQ 6ROXWLRQV (56 RIIHUV HQJLQHHULQJ VHUYLFHV ZDV൘FURUHLQWKHFXUUHQW\HDUDVDJDLQVW൘FURUH and solutions in all aspects of product development and LQWKHSUHYLRXV\HDUPDUNLQJDQLQFUHDVHRI7KHSUR¿W SODWIRUP HQJLQHHULQJ 8QGHU 3 3 WKH &RPSDQ\ SURYLGHV IRUWKH\HDUZDV൘FURUHLQWKHFXUUHQW\HDUDVDJDLQVW modernized software products to global clients for their ൘FURUHLQWKHSUHYLRXV\HDUPDUNLQJDQLQFUHDVHRI WHFKQRORJ\DQGLQGXVWU\VSHFL¿FUHTXLUHPHQWV The state of affairs of the Company is presented as part of the 7KURXJK LWV FXWWLQJHGJH FRLQQRYDWLRQ ODEV JOREDO GHOLYHU\ 0DQDJHPHQW'LVFXVVLRQDQG$QDO\VLV5HSRUWIRUPLQJSDUWRI capabilities and broad global network, the Company delivers WKH$QQXDO5HSRUW

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Annual Report 2019-20 70 S. Committee Composition 15. SECRETARIAL AUDITORS AND SECRETARIAL AUDIT No. Meetings REPORT Mr. S. Madhavan (Chairman) Risk Management Mr. Deepak Kapoor In terms of Section 204 of the Act, M/s. Chandrasekaran 6 Committee Ms. Nishi Vasudeva Associates, Practicing Company Secretaries were appointed Ms. Robin Ann Abrams as the Secretarial Auditors of the Company for the financial Ms. Robin Ann Abrams (Chairperson) year ended March 31, 2020. The report of the Secretarial Diversity 7 Ms. Roshni Nadar Malhotra Auditors is enclosed as Annexure 1 to this Report. The report Committee Mr. Shiv Nadar is self-explanatory and does not call for any further comments. There are no qualifications, reservations, adverse remarks or Note: The following changes have taken place in the composition of the disclaimer made by the Secretarial Auditors in their report for Board Committees after March 31, 2020 till the date of this Report - the financial year ended March 31, 2020. 1. Mr. Shikhar Neelkamal Malhotra was co-opted as a member of the Nomination and Remuneration Committee and Mr. Shiv Nadar ceased 16. MAINTENANCE OF COST RECORDS to be a member of the Nomination and Remuneration Committee w.e.f. May 6, 2020. The Central Government has not prescribed the maintenance 2. Mr. Shikhar Neelkamal Malhotra was co-opted as a member of the of cost records under sub-section (1) of section 148 of the Finance Committee w.e.f. May 6, 2020. Act, and accordingly, such cost accounts and records are not maintained by the Company. In addition to the above, during the year under review, the Company also had in place, an Employees’ Stock Options 17. EXTRACT OF ANNUAL RETURN Allotment Committee, to allot shares to the employees who had exercised their stock options under the Stock Option Plans of the Pursuant to Section 134(3)(a) and Section 92(3) of the Act, the Company. However, since the last of the Stock Option Plans of extract of the Annual Return in Form MGT-9, for the financial year the Company (“2004 Stock Option Plan”) terminated in December ended March 31, 2020, is enclosed as Annexure 2 to this Report. 2019, the said committee is redundant as on the close of the year. 18. POLICY ON DIRECTORS’ APPOINTMENT AND The number of meetings held and other requisite details of the REMUNERATION Board Committees are set out in the Corporate Governance Report which forms part of this Annual Report. The Nomination and Remuneration Committee of the Company formulates the criteria for determining the qualifications, 12. FAMILIARIZATION PROGRAMME positive attributes and independence of Directors in terms of its charter. In evaluating the suitability of individual Board member, The details of the familiarization programme have been the Committee takes into account factors such as educational provided under the Corporate Governance Report which and professional background, general understanding of forms part of this Annual Report. the Company’s business dynamics, professional standing, personal and professional ethics, integrity and values, 13. BOARD EVALUATION willingness to devote sufficient time and energy in carrying out their duties and responsibilities effectively. The Annual Performance Evaluation of the Board, its Committees, the Chairman of the Board and the individual The Committee also assesses the independence of Directors Directors was undertaken by the Board of Directors / at the time of their appointment / re-appointment as per the Independent Directors in terms of the provisions of the Act and criteria prescribed under the provisions of the Act and the the Listing Regulations. The evaluation was carried out in terms rules made thereunder and the Listing Regulations. of the framework and criteria of evaluation as approved by the Nomination and Remuneration Committee of the Company. The The Remuneration Policy for Directors, Key Managerial process and criteria of evaluation is explained in the Corporate Personnel and other employees is provided in the Corporate Governance Report, which forms part of this Annual Report. Governance Report forming part of this Report.

14. STATUTORY AUDITORS AND STATUTORY AUDITORS’ 19. RISK MANAGEMENT POLICY REPORT The Board of Directors of the Company have formed a Risk M/s. B S R & Co. LLP, Chartered Accountants (ICAI Firm Management Committee to inter-alia assist the Board in Registration No. 101248W/W-100022), were appointed as overseeing the responsibilities with regard to identification, the Statutory Auditors of your Company in the Annual General evaluation and mitigation of operational, strategic and external Meeting held on August 6, 2019 for a term of five consecutive environmental risks. In addition, the Audit Committee is also years from the conclusion of the Twenty-Seventh AGM of the empowered to oversee the areas of risks and controls. Company held for the year 2019 on August 6, 2019 till the conclusion of the Thirty-Second AGM to be held in the year The Company has developed and implemented a Risk 2024.The Statutory Auditors have confirmed that they are not Management Policy that ensures appropriate management of disqualified to serve as the auditors of the Company. risks in line with its internal systems and culture.

Statutory Auditors’ Report 20. INTERNAL FINANCIAL CONTROL SYSTEMS AND THEIR ADEQUACY There are no qualifications, reservations, adverse remarks or disclaimer made by M/s. B S R & Co. LLP, Statutory Auditors The Company’s internal financial control systems are in their report for the financial year ended March 31, 2020. commensurate with its size and nature of its operations The Statutory Auditors have not reported any incident of fraud and such internal financial controls are adequate and are to the Audit Committee of the Company for the financial year operating effectively. The Company has adopted policies under review. and procedures for ensuring orderly and efficient conduct of

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79 Directors’ Report Annexure 2 to the Directors’ Report FORM NO. MGT-9 EXTRACT OF ANNUAL RETURN As on financial year ended on 31.03.2020

(Pursuant to Section 92(3) of the Companies Act, 2013 and Rule 12(1) of the Companies (Management & Administration) Rules, 2014) I. REGISTRATION & OTHER DETAILS:

1. CIN L74140DL1991PLC046369

2. Registration Date 12 November 1991

3. Name of the Company HCL Technologies Limited

4. Category / Sub-category of the Company Public Company Limited by Shares

5. Address of the Registered office & contact details 806, Siddharth, 96, Nehru Place, New Delhi - 110019 Tel.: +91-11-26436336

6. Whether listed company Yes

7. Name, Address & contact details of the Registrar & Transfer Link Intime India Private Limited Agent, if any C-101, 247 Park, L. B. S. Marg, Vikhroli (West), Mumbai, Maharashtra – 400 083, India Tel.: 022 - 49186270 Fax: 022 - 49186060

II. PRINCIPAL BUSINESS ACTIVITIES OF THE COMPANY (All the business activities contributing 10% or more of the total turnover of the company shall be stated)

Name and Description of main products / NIC Code of the Product / % to total turnover of the S. No. services service company

1 Computer Programming, Consultancy and Related 620 100 Activities

III. PARTICULARS OF HOLDING, SUBSIDIARY AND ASSOCIATE COMPANIES:

S. No. Name and Address of the Company CIN/GLN Holding/ % of Applicable Subsidiary/ shares Section Associate held 1 HCL Comnet Systems and Services U74899DL1993PLC056665 Subsidiary 100 2(87) Limited 806, Siddharth, 96, Nehru Place, New Delhi-110019 2 HCL Comnet Limited U74899DL2001PLC111951 Subsidiary 100 2(87) 806, Siddharth, 96, Nehru Place, New Delhi-110019 3 HCL Software Products Limited U72300DL1995PLC069891 Subsidiary 100 2(87) (formerly known as HCL Global Processing Services Limited) 806, Siddharth, 96, Nehru Place, New Delhi-110019 4 HCL Eagle Limited U72200DL2011PLC225052 Subsidiary 100 2(87) 806, Siddharth, 96, Nehru Place, New Delhi-110019 5 HCL Foundation U85100DL2014NPL274786 Subsidiary 100 2(87) 806, Siddharth, 96, Nehru Place, New Delhi-110019

Annual Report 2019-20 80 S. No. 1DPHDQG$GGUHVVRIWKH&RPSDQ\ &,1*/1 +ROGLQJ % of $SSOLFDEOH 6XEVLGLDU\ shares 6HFWLRQ $VVRFLDWH KHOG  +&/%HUPXGD/LPLWHG Not Applicable Subsidiary    9LFWRULD3ODFHWK)ORRU 9LFWRULD6WUHHW+DPLOWRQ+0 %HUPXGD 7 +&/*UHDW%ULWDLQ/LPLWHG Not Applicable Subsidiary    Axon Centre, Church Road, Egham, 6XUUH\7:4%8. 8 +&/ 1HWKHUODQGV %9 Not Applicable Subsidiary    3ULQVHV%HDWUL[ODDQXQLW& %0µV*UDYHQKDJH7KH1HWKHUODQGV 9 +&/*PE+ Not Applicable Subsidiary    )UDQNIXUWHU6WUDVVH' (6&+%251*HUPDQ\  +&/%HOJLXP19 Not Applicable Subsidiary    /R]HQEXUJ%XV% =DYHQWHP%HOJLXP  +&/6ZHGHQ$% Not Applicable Subsidiary    6YHDYDJHQWU Stockholm, Sweden  +&/$XVWUDOLD6HUYLFHV3W\/LPLWHG Not Applicable Subsidiary    &R0LWFKHOO 3DUWQHUV6XLWH/HYHO &ODUHQFH6WUHHW6\GQH\16: Australia  HCL (New Zealand) Limited Not Applicable Subsidiary    &R,OXPLQ/LPLWHGst Floor, 79 Taranaki 6WUHHW:HOOLQJWRQ1HZ=HDODQG  +&/+RQJ.RQJ6$5/LPLWHG Not Applicable Subsidiary    th)ORRU7DL

81 Directors’ Report S. No. 1DPHDQG$GGUHVVRIWKH&RPSDQ\ &,1*/1 +ROGLQJ % of $SSOLFDEOH 6XEVLGLDU\ shares 6HFWLRQ $VVRFLDWH KHOG  HCL EAS Limited Not Applicable Subsidiary    Axon Centre, Church Road, Egham, 6XUUH\7:4%(QJODQG

 $[RQ*URXS/LPLWHG Not Applicable Subsidiary    Axon Centre, Church Road, Egham, 6XUUH\7:4%(QJODQG

 +&/&DQDGD,QF Not Applicable Subsidiary    IRUPHUO\NQRZQDV+&/$[RQ 7HFKQRORJLHV,QF  

 +&/7HFKQRORJLHV6ROXWLRQV*PEK Not Applicable Subsidiary    .LUFKJDVVH=XULFK Switzerland

 $[RQ6ROXWLRQV3W\/LPLWHG Not Applicable Subsidiary    &R0LWFKHOO 3DUWQHUV6XLWH/HYHO &ODUHQFH6WUHHW6\GQH\ 16:$XVWUDOLD

 Axon Solutions Limited Not Applicable Subsidiary    Axon Centre, Church Road, Egham, 6XUUH\7:4%(QJODQG

 +&/7HFKQRORJLHV0DOD\VLD6GQ%KG Not Applicable Subsidiary    )RUPHO\+&/$[RQ0DOD\VLD6GQ%KG /(%(QWHUSULVH7HFKQRORJ\3DUN 0DOD\VLD/HEXKUD\D3XFKRQJ6J%HVL %XNLW-DOLO.XDOD/XPSXU0DOD\VLD

 $[RQ6ROXWLRQV6LQJDSRUH3WH/LPLWHG Not Applicable Subsidiary    %DOHVWLHU5RDG/H6KDQWLHU 6LQJDSRUH

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 +&/,QVXUDQFH%326HUYLFHV/LPLWHG Not Applicable Subsidiary    +&/+RXVH(DVWHUQ5RDG 5RPIRUG(VVH[503-

 +&/$UJHQWLQDVD Not Applicable Subsidiary    GH0D\RUG)ORRU %XHUQRV$LUHV$UJHQWLQD

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 +&/7HFKQRORJLHV5RPDQLDVUO Not Applicable Subsidiary    2I¿FH5RRP6HPLEDVHPHQW +HOHVWHXOXLVWUHHWst District, %XFKDUHVW5RPDQLD

 HCL Hungary kft Not Applicable Subsidiary    +%XGDSHVW6WHIiQLDX Hungary

Annual Report 2019-20 82 S. No. 1DPHDQG$GGUHVVRIWKH&RPSDQ\ &,1*/1 +ROGLQJ % of $SSOLFDEOH 6XEVLGLDU\ shares 6HFWLRQ $VVRFLDWH KHOG  HCL Latin America Holding LLC Not Applicable Subsidiary    2UDQJH6WUHHW:LOPLQJWRQ 'HODZDUH86$

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 HCL Technologies Denmark Aps Not Applicable Subsidiary    7XERUJ%RXOHYDUG Hellerup, Denmark

 HCL Technologies Norway AS Not Applicable Subsidiary    'URQQLQJ(XIHPLDV*DWH Oslo, Norway

 PT HCL Technologies Indonesia Not Applicable Subsidiary    *'2QH3DFL¿F3ODFH/76&%'-/ -HQG6XGLUPDQ.$96HQD\DQ .HED\RUDQ%DUX-DNDUWD6HODWDQ'., -DNDUWD,QGRQHVLD

 HCL Arabia LLC Not Applicable Subsidiary    $/2OD\D6WUHHW$O$TDUL\D3OD]D2I¿FH 125L\DGK.LQJGRPRI Saudi Arabia

 +&/7HFKQRORJLHV3KLOLSSLQHV,QF Not Applicable Subsidiary    1HW&XEH&HQWHUUG$YHQXH&RUQHUth 6WUHHW(6TXDUH=RQH%RQLIDFLR*OREDO City, Taguig City, 0HWUR0DQLOD3KLOLSSLQHV

 HCL Technologies France Not Applicable Subsidiary    UXHGH&DXPDUWLQ3DULV France

 )LOLDO(VSDQROD'H+&/7HFKQRORLJHV6/ Not Applicable Subsidiary    3DVHRGHOD&DVWHOODQD3ODQWD 0DGULG6SDLQ

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97 Directors’ Report &XPXODWLYH6KDUHKROGLQJ 6KDUHKROGLQJ GXULQJWKH\HDU Date 6DOH3XUFKDVH % of total shares % of total shares of No. of shares No. of shares RIWKH&RPSDQ\ WKH&RPSDQ\ -DQ Purchase     -DQ Purchase     -DQ Purchase     -DQ Purchase     -DQ Purchase     )HE Purchase     )HE Purchase     )HE Purchase     )HE Purchase     0DU Purchase     0DU Purchase     0DU Purchase     0DU Purchase     0DU Purchase     0DU Closing  

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99 Directors’ Report &XPXODWLYH6KDUHKROGLQJ 6KDUHKROGLQJ GXULQJWKH\HDU Date 6DOH3XUFKDVH % of total shares % of total shares of No. of shares No. of shares RIWKH&RPSDQ\ WKH&RPSDQ\ $XJ Sale     $XJ Purchase     $XJ Purchase     $XJ Purchase     6HS Purchase     6HS Purchase     6HS Purchase     6HS Purchase     6HS Purchase     2FW Purchase     2FW Sale     1RY Sale     1RY Sale     1RY Sale     1RY Purchase     1RY Purchase     'HF Sale     'HF Purchase     'HF %RQXV&UHGLW     'HF Sale     'HF Purchase     -DQ Purchase     -DQ Sale     -DQ Sale     -DQ Sale     -DQ Sale     )HE Purchase     )HE Sale     )HE Sale     )HE Purchase     0DU Purchase     0DU Sale     0DU Purchase     0DU Sale     0DU Sale     0DU Closing  

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Annual Report 2019-20 100 &XPXODWLYH6KDUHKROGLQJ 6KDUHKROGLQJ GXULQJWKH\HDU Date 6DOH3XUFKDVH % of total shares % of total shares of No. of shares No. of shares RIWKH&RPSDQ\ WKH&RPSDQ\ 6HS Purchase     2FW Purchase     1RY Purchase     1RY Purchase     1RY Purchase     'HF %RQXV&UHGLW     'HF Sale     )HE Sale     0DU Sale     0DU Sale     0DU Sale     0DU Sale     0DU Closing  

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12085$,1',$,19(670(17)81'027+(5)81' $SU Opening   $SULO Purchase    

101 Directors’ Report &XPXODWLYH6KDUHKROGLQJ 6KDUHKROGLQJ GXULQJWKH\HDU Date 6DOH3XUFKDVH % of total shares % of total shares of No. of shares No. of shares RIWKH&RPSDQ\ WKH&RPSDQ\ $SULO Purchase     0D\ Purchase     -XQH Sale     -XQH Sale     $XJ Sale     $XJ Sale     2FW Sale     2FW Sale     'HF %RQXV&UHGLW     0DU Purchase     0DU Closing  

$',7<$%,5/$681/,)(75867((35,9$7(/,0,7('$& ADITYA BIRLA SUN LIFE FRONTLINE EQUITY FUND $SU Opening   $SULO Sale     $SULO Sale     0D\ Purchase     0D\ Sale     0D\ Purchase     0D\ Purchase     -XQH Sale     -XQH Sale     -XQH Sale     -XO\ Sale     -XO\ Sale     -XO\ Purchase     -XO\ Purchase     $XJ Purchase     $XJ Sale     $XJ Purchase     6HS Purchase     6HS Purchase     6HS Purchase     6HS Sale     2FW Purchase     2FW Purchase     1RY Sale     1RY Sale     1RY Sale     'HF Sale     'HF %RQXV&UHGLW     'HF Sale     -DQ Sale     -DQ Sale     -DQ Purchase     -DQ Sale    

Annual Report 2019-20 102 -DQ Sale     )HE Sale     )HE Sale     )HE Sale     0DU Sale     0DU Sale     0DU Purchase     0DU Sale     0DU Purchase     0DU Closing  

52%(&2&$3,7$/*52:7+)81'6 $SU Opening   $SULO Sale     0D\ Sale     0D\ Purchase     -XQH Purchase     -XQH Sale (5,775)    -XQH Sale     $XJ Sale     $XJ Sale     6HS Sale     6HS Sale     6HS Sale     2FW Sale (85,589)    1RY Purchase     1RY Purchase     'HF Sale     'HF Purchase     'HF %RQXV&UHGLW     'HF Purchase     -DQ Sale     -DQ Purchase     -DQ Sale     )HE Sale     )HE Purchase     0DU Sale     0DU Purchase     0DU Sale     0DU Sale     0DU Closing  

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103 Directors’ Report 0D\ Sale     -XQH Sale     -XQH Sale     -XQH Sale     -XQH Sale     -XO\ Purchase     -XO\ Sale     -XO\ Sale     -XO\ Sale     $XJ Sale     $XJ Sale     $XJ Sale     $XJ Sale     $XJ Sale     6HS Sale     6HS Purchase     6HS Sale     6HS Sale     2FW Sale     2FW Sale     1RY Sale     1RY Sale     1RY Sale     1RY Sale     1RY Sale     'HF Purchase     'HF Sale     'HF %RQXV&UHGLW     'HF Purchase     'HF Sale     -DQ Purchase     -DQ Purchase     -DQ Purchase     -DQ Purchase     -DQ Purchase     )HE Purchase     )HE Sale     )HE Purchase     )HE Purchase     0DU Purchase     0DU Sale     0DU Sale     0DU Purchase     0DU Purchase     0DU Closing  

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Annual Report 2019-20 108 $JHQF\ $PRXQW Foundation Foundation Foundation Foundation or through VSHQW'LUHFW Through HCL Through HCL Through HCL Through HCL Through HCL Through HCL Through HCL Through HCL ,PSOHPHQWLQJ SHULRG upto the reporting ൘FURUH &XPXODWLYH H[SHQGLWXUH   ൘FURUH 2YHUKHDGV WKHSURMHFWVRU SURJUDPVVXE H[SHQGLWXUH   KHDGV  'LUHFW $PRXQWVSHQWRQ              wise outlay $PRXQW EXGJHW  SURJUDP ൘FURUH SURMHFWRU ZDVXQGHUWDNHQ 526+1,1$'$50$/+275$ &KDLUSHUVRQ&RUSRUDWH6RFLDO5HVSRQVLELOLW\&RPPLWWHH  DQGGLVWULFWZKHUH  VSHFLI\WKHVWDWH SURMHFWVRUSURJUDPV 3URMHFWVRU3URJUDPV  /RFDODUHDRURWKHU Administration Expenses Screening for Scholarships 6FUHHQLQJIRU*UDQW Awardees 7RWDO([SHQGLWXUH &653URMHFW1*23DUWQHU'LUHFW,PSOHPHQWDWLRQ 6HFWRU Consultancy Expenses Consultancy Expenses Overhead expenses Power of One 7KH&RPSDQ\XQGHUWDNHV&65DFWLYLWLHVWKURXJK+&/)RXQGDWLRQD7UXVWHVWDEOLVKHGE\WKH&RPSDQ\DQGWKURXJKLPSOHPHQWLQJDJHQFLHV'XULQJWKH\HDUWKH&RPSDQ\ KDVFRQWULEXWHG৷FURUHIRU&65DFWLYLWLHV7KH7UXVWDSDUWIURP&RPSDQ\¶VFRQWULEXWLRQDOVRFROOHFWHG&65FRQWULEXWLRQIURPRWKHU*URXS&RPSDQLHVWRWKHH[WHQW RI৷FURUHHPSOR\HHFRQWULEXWLRQ LQFOXGLQJ3RZHURI2QH DPRXQWLQJ৷FURUHDQGHDUQHGLQWHUHVWRI৷FURUHRQVDYLQJVEDQNDFFRXQW7KHWRWDODPRXQWVSHQW WRZDUGV&65DQGRWKHUFKDULWDEOHDFWLYLWLHVGXULQJWKH\HDUZDV৷FURUH7KH&DVKEDODQFHVDVRQ$SULODQG0DUFKZLWK+&/)RXQGDWLRQZHUH৷ FURUHDQG৷FURUHUHVSHFWLYHO\ Not Applicable &RPSDQ\ :HKHUHE\GHFODUHWKDWLPSOHPHQWDWLRQDQGPRQLWRULQJRIWKH&65SROLF\DUHLQFRPSOLDQFHZLWK&65REMHFWLYHVDQGSROLF\RIWKH&RPSDQ\     *UDQW6HOHFWLRQ3URFHVV Sl. No Notes:  7KHUHDVRQIRUQRWVSHQGLQJWKHSUHVFULEHGDPRXQWIRU&65 WZRSHUFHQWRIWKHDYHUDJHQHWSUR¿WRIWKHODVWWKUHH¿QDQFLDO\HDUVRUDQ\SDUWWKHUHRI LV  $UHVSRQVLELOLW\VWDWHPHQWRIWKH&65&RPPLWWHHWKDWWKHLPSOHPHQWDWLRQDQGPRQLWRULQJRI&653ROLF\LVLQFRPSOLDQFHZLWK&65REMHFWLYHVDQG3ROLF\RIWKH 6+,91$'$5 &KDLUPDQ &KLHI6WUDWHJ\2I¿FHU Place: New Delhi, India 'DWH0D\

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D  &216(59$7,212)(1(5*<$1':$7(5 In critical areas like data centers and server rooms where GXDO FLUFXLW DLUFRQGLWLRQLQJ SUHFLVLRQ DQG FKLOOHG ZDWHU 5HQHZ(FRV\VWHP EDVHG LVLQVWDOOHGDFKLOOHGZDWHUEDVHG+9$&V\VWHPLV SUHIHUUHGGXULQJUHJXODURSHUDWLRQV As a responsible corporate, we believe that we have got accountability to the future and an imperative role to play in  (QHUJ\ (I¿FLHQW /LJKWLQJ DQG &RQWURO  LED lights addressing global energy challenges, climate change and are being used in all the areas including ODCs and HQYLURQPHQWDO VXVWDLQDELOLW\ 7KH &RPSDQ\ KDV PDGH D FRPPRQDUHDVDVZHOODVLQWKHEDVHPHQWVRIDOOPDMRU FRPPLWPHQWWRFRQVHUYHWKHHQYLURQPHQWE\DGRSWLQJWKH³*R FDPSXVHV0RWLRQVHQVRUVZKLFKRSHUDWHRQRFFXSDQF\ *UHHQ,QLWLDWLYHV´DQGEHLQJUHVSRQVLEOHIRUHQHUJ\DQGZDWHU and movement and use daylight harvesting feature have management in its area of operations and perform energy also been installed in these areas, which has resulted in HI¿FLHQF\ E\ FRQVXPLQJ HQHUJ\ DQG ZDWHU LQ DQ HI¿FLHQW RSWLPXPXVDJHRIOLJKWVDQGHQHUJ\FRQVHUYDWLRQ economical and environment friendly manner throughout all LWVSUHPLVHV Energy savings accrued during the year towards ³,QWHUDFW /(' 1RQ,QWHUDFW /(' DQG (I¿FLHQW /LJKWLQJ The initiatives and good practices as adopted by the Company Controls” has led to saving of  0:+ of absolute GXULQJ WKH ¿QDQFLDO \HDU  WKDW DWWULEXWHG WRZDUGV energy consumption during the year which has helped

reduction in carbon footprint are described below: the Company to reduce  W&2H (Ton of Carbon (PLVVLRQ RIFDUERQIRRWSULQW  5HQHZDEOH 3RZHU 3XUFKDVH  In continuation with our commitment to reduce “carbon footprint”, we have  /(' OLJKWLQJ LPSOHPHQWHG XQGHU 3URMHFW 85-$ LQ )< SURFXUHGUHQHZDEOHSRZHUHTXDOWR0:+for our KDVFRQWLQXHGWRVDYHHQHUJ\DQGFRQWULEXWHGVLJQL¿FDQWO\ PDMRUFDPSXVHVGXULQJWKH\HDU7KHVRXUFHRIWKLVSRZHU in saving  0:+ of absolute energy consumption ZDV ZLQG VRODU DQG K\GHO EDVHG HOHFWULFLW\7KLV PXFK during the year with reference to the base year which is RI*UHHQ3RZHU3XUFKDVHKDVHQDEOHGWKH&RPSDQ\WR EHLQJWUDFNHGWLOOWKHSD\EDFNSHULRG

reduce carbon footprint of W&2H (Ton of Carbon Emission) over the other available power resources like  (IIHFWLYH8WLOL]DWLRQRI836(IIHFWLYHXWLOL]DWLRQRI836 *ULG DQG &DSWLYH 5HQHZDEOH 3RZHU LV FRQWULEXWLQJ WR systems in the shortlisted facilities has been realized RIRYHUDOO3$1,QGLD<7'FRQVXPSWLRQ E\LQVWDOOLQJHQHUJ\HI¿FLHQWXQLWDVSHUGHPDQGDQGE\ LQFUHDVLQJWKHHI¿FLHQF\RIH[LVWLQJ836V\VWHPVWKURXJK  +LJK 6LGH  &KLOOHU 2SHUDWLRQDO 3HUIRUPDQFH VKXWGRZQ RI RYHU FDSDFLWDWHG 836V 7KLV KDV HQDEOHG ,PSURYHPHQW&KLOOHU3HUIRUPDQFHLPSURYHGLQDOOPDMRU the Company to save  0:+ of absolute energy facilities due to the improvement in the effectiveness of consumption during the year and has helped reduce 

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DECLARATION BY INDEPENDENT DIRECTORS 7KHSHUIRUPDQFHRIWKH%RDUGDVDZKROHZDVHYDOXDWHGE\WKH %RDUGDIWHUVHHNLQJLQSXWVIURPDOOWKHGLUHFWRUVRQWKHEDVLVRIWKH (YHU\ ,QGHSHQGHQW 'LUHFWRU DW WKH ¿UVW PHHWLQJ RI WKH %RDUG FULWHULDVXFKDVWKH%RDUGFRPSRVLWLRQDQGVWUXFWXUHHIIHFWLYHQHVV LQ ZKLFK KH SDUWLFLSDWHV DV D 'LUHFWRU DQG WKHUHDIWHU DW WKH ¿UVW RIERDUGSURFHVVHVLQIRUPDWLRQDQGIXQFWLRQLQJHWF PHHWLQJRIWKH%RDUGLQHYHU\¿QDQFLDO\HDUJLYHVDGHFODUDWLRQ that he meets the criteria of Independence as provided under 7KH SHUIRUPDQFH RI WKH %RDUG &RPPLWWHHV ZDV HYDOXDWHG E\ 6HFWLRQ  RIWKH&RPSDQLHV$FW ³$FW´ DQG5HJXODWLRQ WKH %RDUG DIWHU VHHNLQJ LQSXWV IURP WKH &RPPLWWHH PHPEHUV   E    RIWKH6(%, /LVWLQJ2EOLJDWLRQVDQG'LVFORVXUH on the basis of criteria such as the composition of committees, 5HTXLUHPHQWV 5HJXODWLRQV DVDPHQGHGIURPWLPHWRWLPH  HIIHFWLYHQHVVRI&RPPLWWHHPHHWLQJVHWF ³/LVWLQJ 5HJXODWLRQV´  7KH &RPSDQ\ KDV UHFHLYHG QHFHVVDU\ declarations from each Independent Director that he/she meets 7KHSHUIRUPDQFHRIWKHLQGLYLGXDO'LUHFWRUVZDVUHYLHZHGE\WKH%RDUG WKHFULWHULDRI,QGHSHQGHQFHLQWHUPVRIWKHVDLGSURYLVLRQV on the basis of the criteria such as the contribution of the individual 'LUHFWRUWRWKH%RDUGDQG&RPPLWWHHPHHWLQJVSUHSDUHGQHVVRQWKH %DVHGRQWKHGLVFORVXUHVUHFHLYHGIURPDOO,QGHSHQGHQW'LUHFWRUV issues to be discussed, meaningful and constructive contribution and DQGDOVRLQWKHRSLQLRQRIWKH%RDUGWKH,QGHSHQGHQW'LUHFWRUVIXO¿OO LQSXWVLQPHHWLQJVHWF,QDGGLWLRQWKH&KDLUPDQRIWKH%RDUGZDV WKHFRQGLWLRQVDVVSHFL¿HGLQWKH$FWDQGWKH/LVWLQJ5HJXODWLRQV DOVRHYDOXDWHGRQWKHNH\DVSHFWVRIKLVUROH DQGDUHLQGHSHQGHQWRIWKH0DQDJHPHQW In a separate meeting of the Independent Directors, the ,1'(3(1'(17',5(&7256¶0((7,1*6 SHUIRUPDQFH RI WKH 1RQ,QGHSHQGHQW 'LUHFWRUV SHUIRUPDQFH RI WKH %RDUG DV D ZKROH DQG SHUIRUPDQFH RI WKH &KDLUPDQ RI WKH In terms of the provisions of the Act and the Listing Regulations, the %RDUG ZDV HYDOXDWHG 7KH VDPH ZDV GLVFXVVHG LQ WKH %RDUG Independent Directors of the Company shall meet at least once in meeting that followed the meeting of the Independent Directors, a year, without the presence of Executive Directors and members DW ZKLFK WKH SHUIRUPDQFH RI WKH %RDUG LWV &RPPLWWHHV DQG WKH RIPDQDJHPHQW7KH,QGHSHQGHQW'LUHFWRUVPHWRQ-DQXDU\ LQGLYLGXDO'LUHFWRUVZDVGLVFXVVHG DQGLQWHUDOLDGLVFXVVHG %2$5'',9(56,7< Ȉ WKHSHUIRUPDQFHRI1RQ,QGHSHQGHQW'LUHFWRUVDQGWKH%RDUG DVDZKROH 7KH &RPSDQ\ UHFRJQL]HV LWV REOLJDWLRQ WR PDLQWDLQ D %RDUG ZLWK D GLYHUVLW\ RI 'LUHFWRUV 7KH &RPSDQ\ FRQVLGHUV WKDW WKH Ȉ the performance of the Chairperson of the Company, taking concept of diversity incorporates a number of different aspects, into account the views of the Executive Directors and such as professional experiences, business perspectives, skills, 1RQ([HFXWLYH'LUHFWRUVDQG knowledge, gender, age, cultural and educational background, HWKQLFLW\DQGOHQJWKRIVHUYLFH

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Eight meetings of the Audit Committee were held during the  7HUPVRI5HIHUHQFH ¿QDQFLDO\HDUXQGHUUHYLHZ7KHVHZHUHKHOGRQ$SULO 0D\-XO\$XJXVW6HSWHPEHU The Terms of Reference of the Nomination and Remuneration 2FWREHU-DQXDU\DQG)HEUXDU\ Committee are as under: 7KHQHFHVVDU\TXRUXPZDVSUHVHQWIRUDOOWKHPHHWLQJV a) Succession planning for certain key positions in the Attendance details of each member at the Audit Committee &RPSDQ\ YL] 'LUHFWRUV &KLHI ([HFXWLYH 2I¿FHU &(2  PHHWLQJVKHOGGXULQJWKH¿QDQFLDO\HDUHQGHG0DUFK &KLHI 2SHUDWLQJ 2I¿FHU &22  &KLHI )LQDQFLDO 2I¿FHU are as follows: &)2 DQG6HQLRU0DQDJHPHQW7KH&RPPLWWHHWRLGHQWLI\ screen and review candidates, inside or outside the 1XPEHURI 1XPEHURI &RPSDQ\DQGSURYLGHLWVUHFRPPHQGDWLRQVWRWKH%RDUG 1DPHRIWKH PHHWLQJV Position PHHWLQJV &RPPLWWHH0HPEHU KHOGGXULQJ DWWHQGHG b) 5HYLHZ DQG UHFRPPHQG WR WKH %RDUG WKH DSSRLQWPHQW tenure DQGUHPRYDORI'LUHFWRUV.H\0DQDJHULDO3HUVRQQHODQG 0U60DGKDYDQ Chairman 8 8 SHUVRQV LQ VHQLRU PDQDJHPHQW ³6HQLRU 0DQDJHPHQW´ VKDOOPHDQFRUSRUDWHRI¿FHUVRIWKH&RPSDQ\ 0U'HHSDN.DSRRU 0HPEHU 87 0V1LVKL9DVXGHYD 0HPEHU 88 c) Review of criteria to carry out the performance evaluation 0V5RELQ$QQ$EUDPV 0HPEHU 8 8  RIWKH%RDUGDVDZKROHDQGLQGLYLGXDO'LUHFWRUV

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Annual Report 2019-20 140  Relationship of remuneration to performance is clear on a regular basis and is in consonance with existing industry DQGPHHWVDSSURSULDWHSHUIRUPDQFHEHQFKPDUNVDQG SUDFWLFHV

 5HPXQHUDWLRQWR'LUHFWRUV.H\0DQDJHULDO3HUVRQQHO The criteria for making payments to Executive and DQG6HQLRU0DQDJHPHQWLQYROYHVDEDODQFHEHWZHHQ 1RQ([HFXWLYH'LUHFWRUVRIWKH&RPSDQ\DUHDVXQGHU ¿[HGDQGLQFHQWLYHSD\UHÀHFWLQJVKRUWDQGORQJWHUP SHUIRUPDQFHREMHFWLYHVDSSURSULDWHWRWKHZRUNLQJRI Executive Directors: WKHFRPSDQ\DQGLWVJRDOV The remuneration of the Executive Director is recommended e) )RUPXODWH WKH FULWHULD IRUGHWHUPLQLQJ WKH TXDOL¿FDWLRQV by the Nomination and Remuneration Committee to the SRVLWLYHDWWULEXWHVDQGLQGHSHQGHQFHRI'LUHFWRUV %RDUGDQGDIWHUDSSURYDOE\WKH%RDUGWKHVDPHLVSXWXSIRU VKDUHKROGHUV¶DSSURYDO([HFXWLYH'LUHFWRUGRQRWUHFHLYHDQ\ f) 'HYLVHD3ROLF\RQ%RDUG'LYHUVLW\ VLWWLQJIHHVIRUDWWHQGLQJWKH%RDUGDQG&RPPLWWHHPHHWLQJV

g) Review and approve / recommend the remuneration for 'XULQJ WKH \HDU WKH %RDUG FRPSULVHG RI RQH ([HFXWLYH WKH &RUSRUDWH 2I¿FHUV  :KROH7LPH 'LUHFWRUV RI WKH 'LUHFWRUYL]0U6KLY1DGDU7KHUHDUHQRVHSDUDWHSURYLVLRQV &RPSDQ\ for the service of notice period and payment of severance fee E\WKH([HFXWLYH'LUHFWRUVDWWKHWLPHRIWKHLUWHUPLQDWLRQ h) $SSURYHLQFOXVLRQRIVHQLRURI¿FHUVRIWKH&RPSDQ\DV &RUSRUDWH2I¿FHUV 7KHUHPXQHUDWLRQSDLGWR0U6KLY1DGDUIRUWKH\HDUHQGHG 0DUFKIURPWKH&RPSDQ\VXEVLGLDULHVLVDVXQGHU i) $SSURYHSURPRWLRQVZLWKLQWKH&RUSRUDWH2I¿FHUV 3DUWLFXODUV ൘LQFURUH M  Regularly review the Human Resource function of the Salary  &RPSDQ\ 3HUTXLVLWHV  k) Approve grant of stock options to the employees and / or Others: Directors (excluding Independent Directors and Promoter 0HGLFDO  Directors) of the Company and subsidiary companies and *UDWXLW\  perform such other functions and take such decisions as 0LVFUHLPEXUVHPHQW  DUHUHTXLUHGXQGHUWKHYDULRXV(PSOR\HHV6WRFN2SWLRQ Contribution to Provident Fund  3ODQVRIWKH&RPSDQ\ Total  l) Discharge such other function(s) or exercise such ,QDGGLWLRQ0U6KLY1DGDUUHFHLYHGVDODU\DQGSHUTXLVLWHVDPRXQWLQJ power(s) as may be delegated to the Committee by the WR 86'  PLOOLRQ HTXLYDOHQW WR ৷ FURUH  IURP +&/ $PHULFD %RDUGIURPWLPHWRWLPH ,QF D ZKROO\RZQHG VWHSGRZQ VXEVLGLDU\ RI WKH &RPSDQ\ 7KH RYHUDOOFRPSHQVDWLRQLVLQDFFRUGDQFHZLWKWKHDSSURYDOJLYHQE\WKH m) 0DNHUHSRUWVWRWKH%RDUGDVDSSURSULDWH VKDUHKROGHUVRIWKH&RPSDQ\

n) 5HYLHZ DQG UHDVVHVV WKH DGHTXDF\ RI WKLV FKDUWHU Non-Executive Directors: periodically and recommend any proposed changes to WKH%RDUGIRUDSSURYDOIURPWLPHWRWLPH 'XULQJ WKH \HDU WKH &RPSDQ\ SDLG VLWWLQJ IHHV WR LWV 1RQ ([HFXWLYH'LUHFWRUVIRUDWWHQGLQJWKHPHHWLQJVRIWKH%RDUG 'XULQJWKH¿QDQFLDO\HDUHQGHG0DUFKWKH15&PHW of Directors, Audit Committee and Finance Committee of the IRXUWLPHVRQ0D\$XJXVW2FWREHU &RPSDQ\ 7KH &RPSDQ\ DOVR SDLG FRPPLVVLRQ WR LWV 1RQ DQG-DQXDU\7KHQHFHVVDU\TXRUXPZDVSUHVHQWIRU ([HFXWLYH'LUHFWRUVDVDSSURYHGE\WKH%RDUGZLWKLQWKHOLPLWV DOOWKHPHHWLQJV DSSURYHGE\WKHVKDUHKROGHUVRIWKH&RPSDQ\7KHDPRXQW RI VXFK FRPPLVVLRQ WDNHQ WRJHWKHU IRU DOO 1RQ([HFXWLYH Attendance details of each member at NRC, during the year 'LUHFWRUV GRHV QRW H[FHHG  RI WKH QHW SUR¿WV RI WKH HQGHG0DUFKDUHDVIROORZV &RPSDQ\LQD¿QDQFLDO\HDU7KHVDLGFRPPLVVLRQLVGHFLGHG HDFK\HDUE\WKH%RDUGRI'LUHFWRUVDQGGLVWULEXWHGDPRQJVW WKH 1RQ([HFXWLYH 'LUHFWRUV EDVHG RQ WKHLU DWWHQGDQFH DQG 1XPEHURI 1XPEHURI 1DPHRIWKH FRQWULEXWLRQDWWKH%RDUGDQGFHUWDLQ&RPPLWWHHPHHWLQJVDV Position 0HHWLQJVKHOG 0HHWLQJV &RPPLWWHH0HPEHU well as the time spent on operational matters other than at GXULQJWHQXUH DWWHQGHG PHHWLQJV 0U56ULQLYDVDQ Chairman  0U6KLY1DGDU 0HPEHU   7KHVLWWLQJIHHVDQGFRPPLVVLRQSDLGSD\DEOHWRWKH1RQ ([HFXWLYH 'LUHFWRUV IRU WKH \HDU HQGHG 0DUFK   DUH 0V5RELQ$QQ$EUDPV 0HPEHU   as under: 0V5RVKQL1DGDU0DOKRWUD 0HPEHU   Sitting Fees &RPPLVVLRQ Further, during the year under review, one meeting of the for the FY for the FY 1DPHRIWKH'LUHFWRU 15&ZDVKHOGYLDWHOHFRQIHUHQFHFDOORQ-XQHDQG   WKHGHFLVLRQVZHUHWDNHQWKURXJKUHVROXWLRQE\FLUFXODWLRQ ൘LQFURUH ൘LQFURUH

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Annual Report 2019-20 166  'RHV WKH &RPSDQ\ KDYH SURFHGXUHV LQ Yes, the Company has Procurement Policy in place which discourages SODFHIRUVXVWDLQDEOHVRXUFLQJ LQFOXGLQJ discrimination with any vendor on the basis of gender, nationality, ethnicity, religion, WUDQVSRUWDWLRQ " ,I \HV ZKDW SHUFHQWDJH GLVDELOLW\ HWF ,Q  DFFRUGDQFH  ZLWK ORFDO OHJLVODWLRQV DQG EHVW SUDFWLFHV +&/¶V RI\RXULQSXWVZDVVRXUFHGVXVWDLQDEO\" SURFXUHPHQW SURFHVV LV WUDQVSDUHQW REMHFWLYH DQG QRQGLVFULPLQDWRU\ LQ WKH $OVRSURYLGHGHWDLOVWKHUHRILQDERXW selection of LWV YHQGRUV7KH &RPSDQ\ ZRUNV WRZDUGV VXVWDLQDEOH VRXUFLQJ DQG ZRUGVRUVR HQVXUH WKDW RXU &RPSDQ\¶V VRFLDO DQG HQYLURQPHQWDO SHUIRUPDQFH H[WHQGV WR RXUVXSSO\FKDLQE\VKDULQJRXUH[SHFWDWLRQV ZLWK RXU YHQGRUVIURPWLPHWRWLPH :HDOVRSURPRWHORFDOL]DWLRQRIEXVLQHVV E\ JLYLQJ SUHIHUHQFHV WR ORFDO YHQGRUV HCL is committed to do business with environmentally responsible vendors with an REMHFWLYH WRPLQLPL]HWKHDGYHUVHHIIHFWVRQWKHFRPPXQLW\WKHHQYLURQPHQW DQG QDWXUDOUHVRXUFHVZKLOHVDIHJXDUGLQJKHDOWKDQGVDIHW\RIWKHSXEOLF :HLQWHQGWRSURFXUHRIRXUJRRGVDQGVHUYLFHVIURPPDUJLQDOL]HGDQG YXOQHUDEOH VHFWLRQV RI VRFLHW\ HJ ZRPHQ DQG SHRSOH ZLWKGLVDELOLWLHV  +DV WKH &RPSDQ\ WDNHQ DQ\ VWHSV

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7 3OHDVH LQGLFDWH WKH QXPEHU RI FRPSODLQWV UHODWLQJ to In order to provide a safe and healthy work environment free FKLOG ODERXU IRUFHG ODERXU LQYROXQWDU\ODERXU sexual of any hassles and all kinds of harassment including sexual KDUDVVPHQW LQ WKH ODVW ¿QDQFLDO \HDU DQG SHQGLQJDV harassment and to prevent and redress such harassment RQWKHHQGRIWKH¿QDQFLDO\HDU complaints, the Company has in place Prevention and Redressal RI 6H[XDO +DUDVVPHQW DW :RUNSODFH 3ROLF\ 7KLV 3ROLF\ DSSOLHV WR DOO HPSOR\HHV RI WKH &RPSDQ\ LWV JURXS FRPSDQLHV DQG MRLQW ventures operating out of India like regular, temporary, ad hoc, daily wagers, contractual staff, vendors, clients, consultants, trainees, probationers, apprentices, contract labor and also all visitors to WKH &RPSDQ\$Q\ FRPSODLQWV DERXW KDUDVVPHQW VKDOO EH WUHDWHG XQGHUWKLV3ROLF\7KLV3ROLF\LVQRWFRQ¿QHGWR the actual working place of the employees in the sense of the physical space in which paid work may be performed as per the prescribed duty hours but also includes any place visited by the employee arising out of or GXULQJ WKH FRXUVH RI HPSOR\PHQW 7KH &RPSDQ\ KDV FRQVWLWXWHG a committee for the redressal of DOOVH[XDOKDUDVVPHQWFRPSODLQWV 7KHVH PDWWHUV DUH DOVR EHLQJ UHSRUWHG WR WKH $XGLW &RPPLWWHH During the reporting year, the Company has received 9 complaints on sexual harassment that ZHUH FODVVL¿HG DV VLJQL¿FDQW LQFLGHQWV for investigation, all of which were disposed and appropriate actions ZHUHWDNHQDQGQRFRPSODLQWVUHPDLQSHQGLQJDVRI0DUFK 7KHGHWDLOV RI WKHQXPEHU RI FRPSODLQWVUHFHLYHG WKURXJKµ6HFXUH¶ channel during the reporting period are as follows:

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169 Business Responsibility Report Details of the stakeholder engagement and outcomes are provided below:

Stakeholder Key Sustainability Priority Sections in which priorities are addressed Employees Wellness and well-being,career development, Redefine Workplace, learning forums, grievance channels, and Repay Society hobby clubs, community volunteering Customers Innovative IT solutions, Green IT, CSR Responsible Business, Partnerships with customers Repay Society Vendors and Adherence to quality norms and ethical Responsible Business, Suppliers procurement Redefine Workplace Immediate Education, employability trainings, women Repay Society Communities empowerment and health / sanitation, in which we environmental initiatives operate Investors and Transparency and maintenance of high Responsible Business Share holders degree of disclosure levels and focus on good corporate governance NGOs and Community development, capacity building, Renew Ecosystem, Advocacy advocacy on human rights issues such as Repay Society Groups diversity, safety, advocacy on environment and climate change

Annual Report 2019-20 170  2XW RI WKH DERYH KDV WKH 7KH IROORZLQJ JURXSV KDYH EHHQ LGHQWL¿HG DV GLVDGYDQWDJHG YXOQHUDEOH DQG PDUJLQDOL]HG &RPSDQ\ LGHQWL¿HG WKH stakeholders: GLVDGYDQWDJHG YXOQHUDEOH DQG PDUJLQDOL]HGVWDNHKROGHUV" y Rural and urban slum communities living below poverty line y Children, women and youth y People with disabilities y Senior citizens y HCL support staff

 $UHWKHUHDQ\VSHFLDOLQLWLDWLYHV The Company aims t o address the needs of the disadvantaged, vulnerable and marginalized WDNHQ E\ WKH &RPSDQ\ WR VHFWLRQVRIWKHVRFLHW\WKURXJKLWV&65SURJUDPV7KHVHSURJUDPVDUHDVIROORZV HQJDJHZLWKWKHGLVDGYDQWDJHG YXOQHUDEOH DQG PDUJLQDOL]HG y HCL Samuday VWDNHKROGHUV" ,I VR SURYLGH +&/*UDQW GHWDLOV WKHUHRI LQ DERXW  y ZRUGVRUVR y +&/8GD\ y Power of One & Diversity Council

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during the year which has helped the Company to reduce W&2e  7RQRI&DUERQ (PLVVLRQ RIFDUERQIRRWSULQW

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175 Business Responsibility Report LLL HCL UDAY

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177 Business Responsibility Report During the reporting period, the Company engaged an external agency for evaluation of its urban FRPPXQLW\GHYHORSPHQWSURJUDPV7KHREMHFWLYHVRIWKHH[WHUQDOHYDOXDWLRQZHUH

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 :KDW LV \RXU &RPSDQ\¶V During the year, the Company has contributed `FURUHIRU&65DFWLYLWLHV)RUGHWDLOVRIWKH GLUHFW FRQWULEXWLRQ WR H[SHQGLWXUHUHIHUWR$QQH[XUHRIWKH'LUHFWRU¶V5HSRUWZKLFKIRUPVSDUWRIWKLV$QQXDO5HSRUW FRPPXQLW\ GHYHORSPHQW 7KHFRPPXQLW\GHYHORSPHQWLQLWLDWLYHVXQGHUWDNHQE\+&/)RXQGDWLRQDUHDOLJQHGWR6FKHGXOH9,, SURMHFWV $PRXQW LQ ,15 RIWKH&RPSDQLHV$FWVXVWDLQDEOHGHYHORSPHQWJRDOVDQGYDULRXVQDWLRQDOPLVVLRQV DQG WKH GHWDLOV RI WKH SURMHFWVXQGHUWDNHQ" List of all such community initiatives undertaken by HCL Foundation are given below: x Eradicating hunger, poverty and malnutrition, promoting healthcare including preventive health FDUHDQGVDQLWDWLRQDQGPDNLQJDYDLODEOHVDIHGULQNLQJZDWHU

x Promoting education including special education and skill development trainings for children, ZRPHQHOGHUO\DQGWKHGLIIHUHQWO\DEOHGEHVLGHVOLYHOLKRRGHQKDQFHPHQWSURMHFWV

x 3URPRWLQJ JHQGHU HTXDOLW\ HPSRZHULQJ ZRPHQ VHWWLQJ XS KRPHV DQG KRVWHOV IRU ZRPHQ and orphans, setting up old age homes, day care centers and such other facilities for senior FLWL]HQV

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x Protecting national heritage, art and culture including restoration of monuments and sites of historical importance and works of art, setting up public libraries, promoting and developing WUDGLWLRQDODUWVDQGKDQGLFUDIWV

x 8QGHUWDNLQJ PHDVXUHV IRU WKH EHQH¿W RI DUPHG IRUFHV YHWHUDQV ZDU ZLGRZV DQG WKHLU GHSHQGHQWV

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x Developing action plan to promote community awareness and exposure, building road map for FUHDWLQJSRVLWLYHLPSDFWHQJDJLQJ+&/YROXQWHHUVFUHDWLQJPDQXDOVIRUYDULRXVVHFWRUVHWF

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The Company has disclosed the impact of pending From the matters communicated with those charged with OLWLJDWLRQV DV DW  0DUFK  RQ LWV ¿QDQFLDO governance, we determine those matters that were of most SRVLWLRQLQLWVVWDQGDORQH¿QDQFLDOVWDWHPHQWV5HIHU VLJQL¿FDQFHLQWKHDXGLWRIWKHVWDQGDORQH¿QDQFLDOVWDWHPHQWVRIWKH 1RWHWRWKHVWDQGDORQH¿QDQFLDOVWDWHPHQWV FXUUHQWSHULRGDQGDUHWKHUHIRUHWKHNH\DXGLWPDWWHUV:HGHVFULEH WKHVH PDWWHUV LQ RXU DXGLWRUV¶ UHSRUW XQOHVV ODZ RU UHJXODWLRQ ii. 7KH&RPSDQ\GLGQRWKDYHDQ\ORQJWHUPFRQWUDFWV precludes public disclosure about the matter or when, in extremely including derivative contracts for which there were rare circumstances, we determine that a matter should not be DQ\PDWHULDOIRUHVHHDEOHORVVHV FRPPXQLFDWHG LQ RXU UHSRUW EHFDXVH WKH DGYHUVH FRQVHTXHQFHV of doing so would reasonably be expected to outweigh the public iii. There has been no delay in transferring amounts, LQWHUHVWEHQH¿WVRIVXFKFRPPXQLFDWLRQ UHTXLUHGWREHWUDQVIHUUHGWRWKH,QYHVWRU(GXFDWLRQ DQG3URWHFWLRQ)XQGE\WKH&RPSDQ\DQG 2WKHU0DWWHU iv. 7KH GLVFORVXUHV LQ WKH VWDQGDORQH ¿QDQFLDO $WWHQWLRQLVGUDZQWRWKHIDFWWKDWWKHFRUUHVSRQGLQJ¿JXUHVIRUWKH statements regarding holdings as well as dealings \HDU HQGHG  0DUFK  DUH EDVHG RQ WKH SUHYLRXVO\ LVVXHG LQ VSHFL¿HG EDQN QRWHV GXULQJ WKH SHULRG IURP  VWDQGDORQH¿QDQFLDOVWDWHPHQWVRIWKH&RPSDQ\WKDWZHUHDXGLWHG 1RYHPEHU  WR  'HFHPEHU  KDYH QRW E\WKHSUHGHFHVVRUDXGLWRUZKRH[SUHVVHGDQXQPRGL¿HGRSLQLRQRQ EHHQPDGHLQWKHVHVWDQGDORQH¿QDQFLDOVWDWHPHQWV WKRVH¿QDQFLDOVWDWHPHQWVRQ0D\ VLQFHWKH\GRQRWSHUWDLQWRWKH¿QDQFLDO\HDUHQGHG 0DUFK 2XURSLQLRQRQWKHVWDQGDORQH¿QDQFLDOVWDWHPHQWVLVQRWPRGL¿HG LQUHVSHFWRIWKLVPDWWHU &  :LWKUHVSHFWWRWKHPDWWHUWREHLQFOXGHGLQWKH$XGLWRUV¶ 5HSRUWXQGHUVHFWLRQ   5HSRUWRQ2WKHU/HJDODQG5HJXODWRU\5HTXLUHPHQWV In our opinion and according to the information and explanations 1. $VUHTXLUHGE\WKH&RPSDQLHV $XGLWRUV¶5HSRUW 2UGHU given to us, the remuneration paid by the company to its directors ³WKH2UGHU´ LVVXHGE\WKH&HQWUDO*RYHUQPHQWLQWHUPVRI during the current year is in accordance with the provisions of VHFWLRQ    RI WKH$FW ZH JLYH LQ WKH ³$QQH[XUH$´ D 6HFWLRQRIWKH$FW7KHUHPXQHUDWLRQSDLGWRDQ\GLUHFWRULVQRW VWDWHPHQWRQWKHPDWWHUVVSHFL¿HGLQSDUDJUDSKVDQGRI LQH[FHVVRIWKHOLPLWODLGGRZQXQGHU6HFWLRQRIWKH$FW7KH WKH2UGHUWRWKHH[WHQWDSSOLFDEOH 0LQLVWU\RI&RUSRUDWH$IIDLUVKDVQRWSUHVFULEHGRWKHUGHWDLOVXQGHU 6HFWLRQ  ZKLFKDUHUHTXLUHGWREHFRPPHQWHGXSRQE\XV 2. $  $VUHTXLUHGE\6HFWLRQ  RIWKH$FWZHUHSRUWWKDW For %65 &R//3 D  :HKDYHVRXJKWDQGREWDLQHGDOOWKHLQIRUPDWLRQDQG Chartered Accountants explanations which to the best of our knowledge and )LUP¶V5HJLVWUDWLRQ1R:: EHOLHIZHUHQHFHVVDU\IRUWKHSXUSRVHVRIRXUDXGLW 9LNUDP$GYDQL E  ,QRXURSLQLRQSURSHUERRNVRIDFFRXQWDVUHTXLUHG Partner by law have been kept by the Company so far as it 0HPEHUVKLS1R DSSHDUVIURPRXUH[DPLQDWLRQRIWKRVHERRNV ,&$,8',1$$$$%)

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$QQXDO5HSRUW $QQH[XUH$UHIHUUHGWRLQRXU,QGHSHQGHQW$XGLWRUV¶5HSRUW and based on our examination of the records of the Company, amounts deducted/ accrued in the books of :LWKUHIHUHQFHWRWKH$QQH[XUH$UHIHUUHGWRLQWKH,QGHSHQGHQW account in respect of undisputed statutory dues $XGLWRUV¶5HSRUWWRWKHPHPEHUVRI+&/7HFKQRORJLHV/LPLWHGRQ  LQFOXGLQJ 3URYLGHQW IXQG (PSOR\HHV¶ 6WDWH ,QVXUDQFH WKHVWDQGDORQH¿QDQFLDOVWDWHPHQWVIRUWKH\HDUHQGHG0DUFK  ,QFRPH 7D[*RRGV DQG 6HUYLFH WD[ GXW\ RI &XVWRPV ZHUHSRUWWKHIROORZLQJ Cess and other material statutory dues have been regularly deposited during the year by the Company (i) (a) The Company has maintained proper records showing full  ZLWKWKHDSSURSULDWHDXWKRULWLHV  SDUWLFXODUVLQFOXGLQJTXDQWLWDWLYHGHWDLOVDQGVLWXDWLRQRILWV  ¿[HGDVVHWV (b) According to the information and explanation given to us, no undisputed amounts payable in respect of (b) The Company has a regular programme of physical 3URYLGHQW )XQG (PSOR\HH¶V 6WDWH ,QVXUDQFH ,QFRPH 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Financial Year +RQ¶EOH6XSUHPH $FW WR Court of India FRPSDQLHV¿UPVOLPLWHGOLDELOLW\SDUWQHUVKLSVRURWKHUSDUWLHV Financial Year FRYHUHGLQWKHUHJLVWHUPDLQWDLQHGXQGHUVHFWLRQRIWKH  $FW$FFRUGLQJO\WKHSURYLVLRQVRISDUDJUDSK LLL  D  E DQG F RIWKH2UGHUDUHQRWDSSOLFDEOHWRWKH&RPSDQ\ Income Tax Income Tax  Financial Year High Court of $FW  Delhi DQG (iv) According to the information and explanations given to us,  the Company has not entered into any transactions related to loans, investments, guarantees and securities to which the .DUQDWDND 9DOXH  Financial Year The Joint 9DOXH$GGHG Added Tax  Commissioner SURYLVLRQV RI 6HFWLRQ  RI WKH $FW LV DSSOLFDEOH )XUWKHU 7D[$FW (Appeals) according to the information and explanations given to us %DQJDORUH and based on our audit procedures performed, we are of the RSLQLRQ WKDW SURYLVLRQV RI VHFWLRQ  RI WKH$FW KDYH EHHQ %RPED\6DOHV 9DOXH  Financial Year Joint 7D[$FW Added Tax  Commissioner complied in respect of loan, guarantees and investments $SSHDOV 0XPEDL 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Finance Act Service Tax  Financial Year High Court of (xii) According to the information and explanations given to us, in UHDGZLWK  Allahabad our opinion, the Company is not a Nidhi Company as prescribed Service Tax XQGHU6HFWLRQRIWKH$FW$FFRUGLQJO\SDUDJUDSK [LL RI 5XOHV WKH2UGHULVQRWDSSOLFDEOHWRWKH&RPSDQ\ Finance Act Service Tax  Financial Year Commissioner UHDGZLWK WR (Appeals) (xiii) According to the information and explanations given to us and Service Tax Financial Year based on of our examination of the records of the Company, 5XOHV  all the transactions with the related parties are in compliance Finance Act Service Tax  Financial Year Customs, Excise, ZLWKWKHSURYLVLRQVRI6HFWLRQVDQGRIWKH$FWZKHUH UHDGZLWK WR Service Tax applicable and the details have been disclosed in the notes Service Tax Financial Year Appellant Tribunal, 5XOHV  Allahabad WR WKH VWDQGDORQH ¿QDQFLDO VWDWHPHQWV DV UHTXLUHG E\ WKH DSSOLFDEOHDFFRXQWLQJVWDQGDUGV &HQWUDO%RDUG Provident  Financial Year %RPED\+LJK Trustees Fund WR Court (xiv)According to the information and explanation given to us and Financial Year  based on of our examination of the records of the Company, the Company has not made any preferential allotment or $PRXQW UHSUHVHQWV DPRXQW GHPDQGHG LQ GHPDQG RUGHUV DQG private placement of shares or fully or partly convertible H[FOXGHVLQWHUHVWDQGSHQDOW\DVPD\EHDSSOLFDEOHWKHUHRQ GHEHQWXUHVGXULQJWKH\HDU$FFRUGLQJO\SDUDJUDSK [LY RI WKH2UGHULVQRWDSSOLFDEOHWRWKH&RPSDQ\ 7RWDO DPRXQW GHSRVLWHG XQGHU SURWHVWDGMXVWHG DJDLQVW UHIXQGV in respect of Income tax is `  &URUHV 'XW\ WR &XVWRPV LV (xv) According to information and explanations given to us and ` &URUHVDQG3URYLGHQW)XQGLV` &URUHV based on our examination of the records of the Company, WKH&RPSDQ\KDVQRWHQWHUHGLQWRDQ\QRQFDVKWUDQVDFWLRQV (viii) In our opinion and according to the information and explanations ZLWK GLUHFWRUV RU SHUVRQV FRQQHFWHG ZLWK WKHP$FFRUGLQJO\ given to us and based on our examination of the records of SDUDJUDSK [Y RIWKH2UGHULVQRWDSSOLFDEOHWRWKH&RPSDQ\ the Company, the Company has not defaulted in repayment of ORDQVRUERUURZLQJVWREDQNV7KH&RPSDQ\GLGQRWKDYHDQ\ (xvi)According to the information and explanations given to us, the RXWVWDQGLQJORDQVRUERUURZLQJVIURP¿QDQFLDOLQVWLWXWLRQVRU &RPSDQ\LVQRWUHTXLUHGWREHUHJLVWHUHGXQGHUVHFWLRQ,$ JRYHUQPHQWRUGXHVWRGHEHQWXUHKROGHUVGXULQJWKH\HDU RIWKH5HVHUYH%DQNRI,QGLD$FW

(ix) According to the information and explanations given to us, the Company has not raised any money by way of initial public RIIHUIXUWKHUSXEOLFRIIHUGHEWLQVWUXPHQWV,QRXURSLQLRQDQG according to the information and explanations given to us, the For%65 &R//3 term loans taken by the Company have been applied for the Chartered Accountants SXUSRVHVIRUZKLFKWKH\ZHUHUDLVHG )LUP¶V5HJLVWUDWLRQ1R::

(x) To the best of our knowledge and according to the information 9LNUDP$GYDQL and explanations given to us, no material fraud by the Partner &RPSDQ\RURQWKH&RPSDQ\E\LWVRI¿FHUVRUHPSOR\HHVKDV 0HPEHUVKLS1R EHHQQRWLFHGRUUHSRUWHGGXULQJWKHFRXUVHRIRXUDXGLW ,&$,8',1$$$$%)

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TOTAL ASSETS  

II EQUITY D  (TXLW\VKDUHFDSLWDO    E  2WKHUHTXLW\   TOTAL EQUITY  

III LIABILITIES   1RQFXUUHQWOLDELOLWLHV (a) Financial liabilities L  %RUURZLQJV    (ii) Lease liabilities    (iii) Others    (b) Provisions  775  F  2WKHUQRQFXUUHQWOLDELOLWLHV      &XUUHQWOLDELOLWLHV (a) Financial liabilities (i) Trade payables   'XHVRIPLFURHQWHUSULVHVDQGVPDOOHQWHUSULVHV     'XHVRIFUHGLWRUVRWKHUWKDQPLFURHQWHUSULVHVDQGVPDOOHQWHUSULVHV   (ii) Lease liabilities    (iii) Others    (b) Other current liabilities    (c) Provisions    (d) Current tax liabilities (net) 755 

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E  Use of estimates

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F  Business combinations and goodwill

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G  Foreign currency and translation

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Transactions in foreign currencies are initially recorded by the Company at their respective functional currency spot rates at the GDWHRIWKHWUDQVDFWLRQ)RUHLJQFXUUHQF\GHQRPLQDWHGPRQHWDU\DVVHWVDQGOLDELOLWLHVDUHWUDQVODWHGWRWKHUHOHYDQWIXQFWLRQDO FXUUHQF\DWH[FKDQJHUDWHVLQHIIHFWDWWKHEDODQFHVKHHWGDWH([FKDQJHGLIIHUHQFHVDULVLQJRQVHWWOHPHQWRUWUDQVODWLRQRI PRQHWDU\LWHPVDUHUHFRJQL]HGLQWKHVWDWHPHQWRISUR¿WDQGORVV1RQPRQHWDU\DVVHWVDQGQRQPRQHWDU\OLDELOLWLHVGHQRPLQDWHG LQDIRUHLJQFXUUHQF\DQGPHDVXUHGDWKLVWRULFDOFRVWDUHWUDQVODWHGDWWKHH[FKDQJHUDWHSUHYDOHQWDWWKHGDWHRILQLWLDOWUDQVDFWLRQ 1RQPRQHWDU\DVVHWVDQGQRQPRQHWDU\OLDELOLWLHVGHQRPLQDWHGLQDIRUHLJQFXUUHQF\DQGPHDVXUHGDWIDLUYDOXHDUHWUDQVODWHG DWWKHH[FKDQJHUDWHSUHYDOHQWDWWKHGDWHZKHQWKHIDLUYDOXHZDVGHWHUPLQHG

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The translation of foreign operations from respective functional currency into INR (the reporting currency) for assets and OLDELOLWLHVLVSHUIRUPHGXVLQJWKHH[FKDQJHUDWHVLQHIIHFWDWWKHEDODQFHVKHHWGDWHDQGIRUUHYHQXHH[SHQVHVDQGFDVKÀRZV LVSHUIRUPHGXVLQJDQDSSURSULDWHGDLO\ZHLJKWHGDYHUDJHH[FKDQJHUDWHIRUWKHUHVSHFWLYH\HDUV7KHH[FKDQJHGLIIHUHQFHV DULVLQJRQWUDQVODWLRQDUHUHSRUWHGDVDFRPSRQHQWRIµRWKHUFRPSUHKHQVLYHLQFRPH ORVV ¶2QGLVSRVDORIDIRUHLJQRSHUDWLRQ WKHFRPSRQHQWRI2&,UHODWLQJWRWKDWSDUWLFXODUIRUHLJQRSHUDWLRQLVUHFRJQL]HGLQWKHVWDWHPHQWRISUR¿WDQGORVV

H  Fair value measurement

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I Revenue recognition

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R  Provisions and contingent liabilities

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Estimated remaining useful life 8 (in years)     

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The details of exercise price for outstanding stock options is as below:

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As at 0DUFK 0DUFK 1RQFXUUHQW &DUULHGDWDPRUWL]HGFRVW Employee bonuses accrued   Deferred consideration  

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7KHFRPSDQ\KDVEHQH¿WHGIURPFHUWDLQWD[LQFHQWLYHVWKDWWKH*RYHUQPHQWRI,QGLDKDVSURYLGHGIRUWKHXQLWVVLWXDWHGLQ6SHFLDO(FRQRPLF =RQHV 6(=V XQGHUWKH6SHFLDO(FRQRPLF=RQH$FWZKLFKEHJDQSURYLGLQJVHUYLFHVRQRUDIWHU$SULO7KHHOLJLEOHXQLWVDUH HOLJLEOHIRUDGHGXFWLRQRIRISUR¿WVRUJDLQVGHULYHGIURPWKHH[SRUWRIVHUYLFHVIRUWKH¿UVW¿YH\HDUVIURPFRPPHQFHPHQWRISURYLVLRQ RIVHUYLFHVDQGRIVXFKSUR¿WVDQGJDLQVIRUDIXUWKHU¿YH\HDUV&HUWDLQWD[EHQH¿WVDUHDOVRDYDLODEOHIRUDIXUWKHU¿YH\HDUVVXEMHFW WRWKHXQLWPHHWLQJGH¿QHGFRQGLWLRQV7KHDIRUHVDLGWD[EHQH¿WVZLOOQRWEHDYDLODEOHWR8QLWVFRPPHQFLQJRSHUDWLRQVDIWHU-XQH

7KH&RPSDQ\LVVXEMHFWWR0LQLPXP$OWHUQDWH7D[ 0$7 RQLWVERRNSUR¿WVZKLFKJLYHVULVHWRIXWXUHHFRQRPLFEHQH¿WVLQWKHIRUPRI DGMXVWPHQWRIIXWXUHLQFRPHWD[OLDELOLW\0$7SDLGIRUD\HDUFDQEHVHWRIIDJDLQVWWKHQRUPDOWD[OLDELOLW\ZLWKLQ¿IWHHQVXEVHTXHQW\HDUV H[SLULQJEHWZHHQWKH\HDUVWR

%HJLQQLQJZLWKFXUUHQW\HDUFRUSRUDWHWD[SD\HUVFDQRSWIRUDVSHFL¿HGORZHUWD[UDWHLQOLHXRIFXUUHQWDSSOLFDEOHWD[UDWHVXEMHFWWR WD[SD\HUVQRWFODLPLQJDQ\VSHFL¿HGWD[LQFHQWLYHVLQFOXGLQJWD[LQFHQWLYHVDYDLODEOHWRVSHFLDOHFRQRPLF]RQHXQLWVDQGFDUU\RYHURI XQXWLOL]HG0$7FUHGLW7KH&RPSDQ\LQWHQGVWRRSWIRUORZHUWD[UDWHIURPE\ZKHQWKH&RPSDQ\LVH[SHFWHGWRXWLOL]HWKHHQWLUH XQXWLOL]HG0$7FUHGLW7KH&RPSDQ\KDVUHVWDWHGLWVGHIHUUHGWD[OLDELOLWLHVDVVHWVEDODQFHVZKLFKDUHH[SHFWHGWRUHYHUVHLQWKHSHULRG DIWHUWKH&RPSDQ\RSWVIRUORZHUFRUSRUDWHWD[UDWH

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5HFRJQL]HG 5HFRJQL]HG Opening LQ ([FKDQJH Closing LQSUR¿WDQG $FTXLVLWLRQV EDODQFH loss UHFODVVL¿HG GLIIHUHQFH EDODQFH IURP2&, 'HIHUUHGWD[DVVHWV 0$7FUHGLWHQWLWOHPHQW       Provision for doubtful debts      77 Accrued employee costs   7    8QUHDOL]HGORVVRQGHULYDWLYH       ¿QDQFLDOLQVWUXPHQWV 3URSHUW\SODQWDQGHTXLSPHQW 8 (8)     Others      59 *URVVGHIHUUHGWD[DVVHWV $     -  'HIHUUHGWD[OLDELOLWLHV 3URSHUW\SODQWDQGHTXLSPHQW 55       Intangibles       8QUHDOL]HGJDLQRQGHULYDWLYH        ¿QDQFLDOLQVWUXPHQWV Others       7 *URVVGHIHUUHGWD[OLDELOLWLHV %     - - 747 1HWGHIHUUHGWD[DVVHWV $%      - 

 Standalone Financial Statements 1RWHVWRVWDQGDORQH¿QDQFLDOVWDWHPHQWVIRUWKH\HDUHQGHG0DUFK $OODPRXQWVLQFURUHVRI৷H[FHSWVKDUHGDWDDQGDVVWDWHGRWKHUZLVH

&RPSRQHQWVRIGHIHUUHGWD[DVVHWVDQGOLDELOLWLHVDVRQ0DUFK

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&RPSRQHQWVRIRWKHUFRPSUHKHQVLYHLQFRPH

$QQXDO5HSRUW 1RWHVWRVWDQGDORQH¿QDQFLDOVWDWHPHQWVIRUWKH\HDUHQGHG0DUFK $OODPRXQWVLQFURUHVRI৷H[FHSWVKDUHGDWDDQGDVVWDWHGRWKHUZLVH (DUQLQJVSHUVKDUH The computation of earnings per share is as follows:

DGMXVWHGIRUERQXVLVVXH UHIHUQRWH

/HDVHV

D  &RPSDQ\DVDOHVVHH  7KH&RPSDQ\¶VVLJQL¿FDQWOHDVLQJDUUDQJHPHQWVDUHLQUHVSHFWRIOHDVHVIRURI¿FHVSDFHVDFFRPPRGDWLRQIRULWVHPSOR\HHVDQG OHDVHKROGODQG  7KHGHWDLOVRIWKHULJKWRIXVHDVVHWKHOGE\WKH&RPSDQ\LVDVIROORZV

/HDVHKROG %XLOGLQJV Total ODQG %DODQFHDVDW$SULO    7UDQVLWLRQLPSDFWRI,QG$6 UHIHUQRWH O    Depreciation charge for the year       Additions    Derecognition      Translation exchange differences    %DODQFHDVDW0DUFK   

The reconciliation of lease liabilities is as follows:

Total %DODQFHDVDW$SULO - 7UDQVLWLRQLPSDFWRI,QG$6 UHIHUQRWH O  Additions  $PRXQWVUHFRJQL]HGLQVWDWHPHQWRISUR¿WDQGORVVDVLQWHUHVWH[SHQVH  Payment of lease liabilities   Derecognition   Translation exchange differences  %DODQFHDVDW0DUFK 

7KHOHDVHUHQWDOH[SHQVHUHODWLQJWRVKRUWWHUPOHDVHVUHFRJQL]HGLQWKHVWDWHPHQWRISUR¿WDQGORVVIRUWKH\HDUDPRXQWHGWR൘FURUHV

 Standalone Financial Statements 1RWHVWRVWDQGDORQH¿QDQFLDOVWDWHPHQWVIRUWKH\HDUHQGHG0DUFK $OODPRXQWVLQFURUHVRI৷H[FHSWVKDUHGDWDDQGDVVWDWHGRWKHUZLVH 7KHIROORZLQJWDEOHSUHVHQWVDPDWXULW\DQDO\VLVRIH[SHFWHGXQGLVFRXQWHGFDVKÀRZVIRUOHDVHOLDELOLWLHVDVRQ0DUFK

As at 0DUFK :LWKLQRQH\HDU  One to two years  Two to three years  7KUHHWR¿YH\HDUV  Thereafter  7RWDOOHDVHSD\PHQWV  Imputed interest   7RWDOOHDVHOLDELOLWLHV 

&HUWDLQOHDVHDJUHHPHQWVLQFOXGHRSWLRQVWRWHUPLQDWHRUH[WHQGWKHOHDVHV7KHOHDVHDJUHHPHQWVGRQRWFRQWDLQDQ\PDWHULDO UHVLGXDOYDOXHJXDUDQWHHVRUPDWHULDOUHVWULFWLYHFRYHQDQWV

0RVWRIWKHOHDVHVHQWHUHGE\WKH&RPSDQ\DUHORQJWHUPLQQDWXUHDQGWKHXQGHUO\LQJOHDVHGSURSHUWLHVDUHEHLQJXVHGDVGHOLYHU\ FHQWHUVRURI¿FHV7KH&RPSDQ\GRHVQ¶WIRUHVHHDQ\PDMRUFKDQJHVLQOHDVHWHUPVRUWKHOHDVHVLQWKHIRUHVHHDEOHIXWXUHDVSHU FXUUHQWEXVLQHVVSURMHFWLRQVDIWHUFRQVLGHULQJWKHLPSDFWRI&29,'

'XULQJWKHSUHYLRXV\HDUHQGHG0DUFKWKHDJJUHJDWHOHDVHUHQWDOH[SHQVHUHFRJQL]HGLQWKHVWDWHPHQWRISUR¿WDQGORVV DVSHU,QG$6DPRXQWHGWR൘FURUHVDQGWKHOHDVHHTXDOL]DWLRQDPRXQWIRUQRQFDQFHOODEOHRSHUDWLQJOHDVHSD\DEOHLQIXWXUH \HDUVDQGDFFRXQWHGIRUE\WKH&RPSDQ\ZDV൘FURUHV

)XWXUHPLQLPXPOHDVHSD\PHQWVDQGWKHSD\PHQWSUR¿OHRIQRQFDQFHOODEOHRSHUDWLQJOHDVHVDVSHU,QG$6DVRQ0DUFK are as follows:

Total Not later than one year  Later than one year and not later than 5 years  /DWHUWKDQ¿YH\HDUV  

E  &RPSDQ\DVDOHVVRU

 7KH&RPSDQ\KDVJLYHQ,7HTXLSPHQWVWRLWVFXVWRPHUVRQD¿QDQFHOHDVHEDVLV7KHIXWXUHOHDVHUHFHLYDEOHVLQUHVSHFWRIDVVHWV JLYHQRQ¿QDQFHOHDVHDUHDVIROORZV

,QWHUHVWLQFOXGHG 3UHVHQWYDOXH 7RWDOPLQLPXP LQPLQLPXP RIPLQLPXP OHDVHSD\PHQWV OHDVHSD\PHQWV OHDVHSD\PHQWV UHFHLYDEOH UHFHLYDEOH UHFHLYDEOH $VDW0DUFK Not later than one year 89  88 Later than one year and not later than 5 years  5     $VDW0DUFK Not later than one year    Later than one year and not later than 5 years 75     

$QQXDO5HSRUW 1RWHVWRVWDQGDORQH¿QDQFLDOVWDWHPHQWVIRUWKH\HDUHQGHG0DUFK $OODPRXQWVLQFURUHVRI৷H[FHSWVKDUHGDWDDQGDVVWDWHGRWKHUZLVH )LQDQFLDOLQVWUXPHQWV D  'HULYDWLYHV 7KH&RPSDQ\LVH[SRVHGWRIRUHLJQFXUUHQF\ÀXFWXDWLRQVRQIRUHLJQFXUUHQF\DVVHWVOLDELOLWLHVDQGIRUHFDVWFDVKÀRZVGHQRPLQDWHG LQIRUHLJQFXUUHQF\7KHXVHRIGHULYDWLYHVWRKHGJHIRUHLJQFXUUHQF\IRUHFDVWFDVKÀRZVLVJRYHUQHGE\WKH&RPSDQ\¶VVWUDWHJ\ ZKLFKSURYLGHVSULQFLSOHVRQWKHXVHRIVXFKIRUZDUGFRQWUDFWVDQGFXUUHQF\RSWLRQVFRQVLVWHQWZLWKWKH&RPSDQ\¶V5LVN0DQDJHPHQW 3ROLF\7KHFRXQWHUSDUW\LQWKHVHGHULYDWLYHLQVWUXPHQWVLVDEDQNDQGWKH&RPSDQ\FRQVLGHUVWKHULVNVRIQRQSHUIRUPDQFHE\WKH FRXQWHUSDUW\DVLQVLJQL¿FDQW7KH&RPSDQ\KDVHQWHUHGLQWRDVHULHVRIIRUHLJQH[FKDQJHIRUZDUGFRQWUDFWVDQGRSWLRQVWKDWDUH GHVLJQDWHGDVFDVKÀRZKHGJHVDQGWKHUHODWHGIRUHFDVWHGWUDQVDFWLRQVH[WHQGWKURXJK)HEUXDU\7KH&RPSDQ\GRHVQRWXVH IRUZDUGFRYHUVDQGFXUUHQF\RSWLRQVIRUVSHFXODWLYHSXUSRVHV The following table presents the aggregate notional principal amounts of the outstanding derivative forward covers together with the related balance sheet exposure:

1RWLRQDOSULQFLSDODPRXQWV %DODQFHVKHHWH[SRVXUH )RUHLJQH[FKDQJHIRUZDUG Notional DPRXQWLQWKRXVDQGV $VVHW /LDELOLW\  ൘ GHQRPLQDWHGLQ FXUUHQF\ 0DUFK 0DUFK 0DUFK 0DUFK 6HOOFRYHUV 86',15 86'      *%3,15 *%3    5 (85,15 (85     CHF / INR CHF     7 6(.,15 6(.     $8',15 $8'   9  12.,15 12.   8  CAD / INR CAD   5  JPY / INR JPY     *%386' *%3   8  12.86' 12.     1='86' NZD     -3<86' JPY     58%86' 58%     $8'86' $8'     &+)86' CHF     (8586' (85     =$586' ZAR     0;186' 0;1     %X\FRYHUV *%386' *%3     6(.86' 6(.     (8586' (85     -3<86' JPY     12.86' 12.       

The following table presents the aggregate notional principal amounts of the outstanding forward options together with the related balance sheet exposure:

1RWLRQDOSULQFLSDODPRXQWV %DODQFHVKHHWH[SRVXUH Notional DPRXQWLQWKRXVDQGV $VVHW /LDELOLW\  ൘ FXUUHQF\ 0DUFK 0DUFK 0DUFK 0DUFK 5DQJHIRUZDUG 6HOOFRYHUV 86',15 86'      *%3,15 *%3     (85,15 (85     $8',15 $8'     CHF / INR CHF    

 Standalone Financial Statements 1RWHVWRVWDQGDORQH¿QDQFLDOVWDWHPHQWVIRUWKH\HDUHQGHG0DUFK $OODPRXQWVLQFURUHVRI৷H[FHSWVKDUHGDWDDQGDVVWDWHGRWKHUZLVH

1RWLRQDOSULQFLSDODPRXQWV %DODQFHVKHHWH[SRVXUH Notional DPRXQWLQWKRXVDQGV $VVHW /LDELOLW\  ൘ FXUUHQF\ 0DUFK 0DUFK 0DUFK 0DUFK (8586' (85     6(.,15 6(.     387 6HOOFRYHUV 86',15 86'     6HDJXOO %X\FRYHUV 86',15 86'     6HDJXOO 6HOOFRYHUV *%386' *%3     86',15 86'     (85,15 (85       

7KHQRWLRQDODPRXQWLVDNH\HOHPHQWRIGHULYDWLYH¿QDQFLDOLQVWUXPHQWDJUHHPHQWV+RZHYHUQRWLRQDODPRXQWVGRQRWUHSUHVHQW WKHDPRXQWH[FKDQJHGE\FRXQWHUSDUWLHVDQGGRQRWPHDVXUHWKH&RPSDQ\¶VH[SRVXUHWRFUHGLWULVNDVWKHVHFRQWUDFWVDUHVHWWOHG DWWKHLUIDLUYDOXHVDWWKHPDWXULW\GDWH

7KH EDODQFH VKHHW H[SRVXUH GHQRWHV WKH IDLU YDOXHV RI WKHVH FRQWUDFWV DW WKH UHSRUWLQJ GDWH DQG LV SUHVHQWHG LQ ൘ FURUHV7KH &RPSDQ\SUHVHQWVLWVIRUHLJQH[FKDQJHGHULYDWLYHLQVWUXPHQWVRQDQHWEDVLVLQWKH¿QDQFLDOVWDWHPHQWVGXHWRWKHULJKWRIRIIVHWE\ LWVLQGLYLGXDOFRXQWHUSDUWLHVXQGHUPDVWHUQHWWLQJDJUHHPHQWV

The fair value of the derivative instruments presented on a gross basis as at each date indicated below is as follows:

$VDW0DUFK )LQDQFLDODVVHWV )LQDQFLDOOLDELOLWLHV Total fair Non Non Current Current YDOXH FXUUHQW FXUUHQW 'HULYDWLYHVGHVLJQDWHGDVKHGJLQJLQVWUXPHQWV Foreign exchange contracts in an asset position 57     Foreign exchange contracts in an liability position (55)         Net asset (liability)         'HULYDWLYHVQRWGHVLJQDWHGDVKHGJLQJLQVWUXPHQWV Foreign exchange contracts in an asset position   9   Foreign exchange contracts in an liability position (9)       Net asset (liability)   (5)   7RWDOGHULYDWLYHVDWIDLUYDOXH  -      

$VDW0DUFK )LQDQFLDODVVHWV )LQDQFLDOOLDELOLWLHV Total fair Non Non Current Current YDOXH FXUUHQW FXUUHQW 'HULYDWLYHVGHVLJQDWHGDVKHGJLQJLQVWUXPHQWV Foreign exchange contracts in an asset position      Foreign exchange contracts in an liability position           Net asset (liability)     

$QQXDO5HSRUW 1RWHVWRVWDQGDORQH¿QDQFLDOVWDWHPHQWVIRUWKH\HDUHQGHG0DUFK $OODPRXQWVLQFURUHVRI৷H[FHSWVKDUHGDWDDQGDVVWDWHGRWKHUZLVH

$VDW0DUFK )LQDQFLDODVVHWV )LQDQFLDOOLDELOLWLHV Total fair Non Non Current Current YDOXH FXUUHQW FXUUHQW 'HULYDWLYHVQRWGHVLJQDWHGDVKHGJLQJLQVWUXPHQWV Foreign exchange contracts in an asset position   7   Foreign exchange contracts in an liability position (7)  (7)    Net asset (liability) 79    79 7RWDOGHULYDWLYHVDWIDLUYDOXH   - - 

The following tables set forth the fair value of derivative instruments included in the balance sheets as at each date indicated:

As at 0DUFK 0DUFK 'HULYDWLYHVGHVLJQDWHGDVKHGJLQJLQVWUXPHQWV 8QUHDOL]HGJDLQRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUFXUUHQWDVVHWV   8QUHDOL]HGJDLQRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUQRQFXUUHQWDVVHWV   8QUHDOL]HGORVVRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUFXUUHQWOLDELOLWLHV    8QUHDOL]HGORVVRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUQRQFXUUHQWOLDELOLWLHV       'HULYDWLYHVQRWGHVLJQDWHGDVKHGJLQJLQVWUXPHQWV 8QUHDOL]HGJDLQRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUFXUUHQWDVVHWV  79 8QUHDOL]HGORVVRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUFXUUHQWOLDELOLWLHV (5)  47 

0DWXULW\SUR¿OHRIGHULYDWLYHOLDELOLWLHVEDVHGRQFRQWUDFWXDOSD\PHQWVLVDVEHORZ

As at 0DUFK 0DUFK :LWKLQRQH\HDU   One to two years 97  Two to three years   7KUHHWR¿YH\HDUV    -

7KHIROORZLQJWDEOHVXPPDUL]HVWKHDFWLYLWLHVLQWKHVWDWHPHQWRISUR¿WDQGORVV

 Standalone Financial Statements 1RWHVWRVWDQGDORQH¿QDQFLDOVWDWHPHQWVIRUWKH\HDUHQGHG0DUFK $OODPRXQWVLQFURUHVRI৷H[FHSWVKDUHGDWDDQGDVVWDWHGRWKHUZLVH

7KHIROORZLQJWDEOHVXPPDUL]HVWKHDFWLYLW\LQWKHDFFXPXODWHGµ2WKHUFRPSUHKHQVLYHLQFRPH¶ZLWKLQHTXLW\UHODWHGWRDOOGHULYDWLYHV FODVVL¿HGDVFDVKÀRZKHGJHV

7KHHVWLPDWHGQHWDPRXQWRIH[LVWLQJORVVWKDWLVH[SHFWHGWREHUHFODVVL¿HGLQWRWKHVWDWHPHQWRISUR¿WDQGORVVZLWKLQWKHQH[WWZHOYH PRQWKVLVRI൘FURUHV 0DUFKJDLQRI൘FURUHV 

%DVLVWKH&RPSDQ\KHGJLQJSROLF\PDQDJHPHQWKDVSHUIRUPHGDVVHVVPHQWRI&29,'SDQGHPLF¶VLPSDFWIRUDQ\FKDQJHLQ probability of occurrence of the forecasted transactions, counter party credit risk and own credit risk, and believes that there is no LPSDFWRQHIIHFWLYHQHVVRILWVKHGJHV

E  )LQDQFLDODVVHWVDQGOLDELOLWLHV

 7KHFDUU\LQJYDOXHRI¿QDQFLDOLQVWUXPHQWVE\FDWHJRULHVDVDW0DUFKLVDVIROORZV

)DLUYDOXH )DLUYDOXH through Total $PRUWL]HG through other FDUU\LQJ FRVW SUR¿WDQGORVV FRPSUHKHQVLYH YDOXH LQFRPH )LQDQFLDODVVHWV Investments (other than in subsidiaries)     Trade receivables     &DVKDQGFDVKHTXLYDOHQWV     Loans     2WKHUV UHIHUQRWH     Total     )LQDQFLDOOLDELOLWLHV %RUURZLQJV     Trade payables     Lease liabilities     2WKHUV UHIHUQRWH 5    Total    

$QQXDO5HSRUW 1RWHVWRVWDQGDORQH¿QDQFLDOVWDWHPHQWVIRUWKH\HDUHQGHG0DUFK $OODPRXQWVLQFURUHVRI৷H[FHSWVKDUHGDWDDQGDVVWDWHGRWKHUZLVH

7KHFDUU\LQJYDOXHRI¿QDQFLDOLQVWUXPHQWVE\FDWHJRULHVDVDW0DUFKLVDVIROORZV

)DLUYDOXH )DLUYDOXH through Total $PRUWL]HG through other FDUU\LQJ FRVW SUR¿WDQGORVV FRPSUHKHQVLYH YDOXH LQFRPH )LQDQFLDODVVHWV Investments (other than in subsidiaries)     Trade receivables     &DVKDQGFDVKHTXLYDOHQWV     Other bank balances     Loans     2WKHUV UHIHUQRWH 79    Total     )LQDQFLDOOLDELOLWLHV %RUURZLQJV     Trade payables     2WKHUV UHIHUQRWH     Total - -  

7UDQVIHURI¿QDQFLDODVVHWV 7KH&RPSDQ\DQGLWVVXEVLGLDULHVKDYHUHYROYLQJDFFRXQWVUHFHLYDEOHVEDVHGIDFLOLWLHVRI൘FURUHVSHUPLWWLQJLWWRVHOOFHUWDLQ DFFRXQWVUHFHLYDEOHVWREDQNVRQDQRQUHFRXUVHEDVLVLQWKHQRUPDOFRXUVHRIEXVLQHVV7KHDJJUHJDWHPD[LPXPFDSDFLW\XWLOL]HG E\WKH&RPSDQ\DWDQ\WLPHGXULQJWKH\HDUZDV൘FURUHV SUHYLRXV\HDU൘FURUHV 2XWVWDQGLQJXWLOL]DWLRQE\WKHFRPSDQ\ DJDLQVWWKLVIDFLOLW\DVRI0DUFKLV൘FURUHV 0DUFK൘FURUHV  )DLUYDOXHKLHUDUFK\ 7KHDVVHWVDQGOLDELOLWLHVPHDVXUHGDWIDLUYDOXHRQDUHFXUULQJEDVLVDVDW0DUFKDQGWKHEDVLVIRUWKDWPHDVXUHPHQWLVDV below:

)DLUYDOXH /HYHOLQSXWV /HYHOLQSXWV /HYHOLQSXWV Assets ,QYHVWPHQWVFDUULHGDWIDLUYDOXHWKURXJKSUR¿WDQGORVV     Investments carried at fair value through other     comprehensive income 8QUHDOL]HGJDLQRQGHULYDWLYH¿QDQFLDOLQVWUXPHQWV     /LDELOLWLHV 8QUHDOL]HGORVVRQGHULYDWLYH¿QDQFLDOLQVWUXPHQWV    

'XULQJWKH\HDUZHI-XO\WKHIDLUYDOXHRIFRUSRUDWHGHEWVHFXULWLHVLVGHWHUPLQHGXVLQJREVHUYDEOHPDUNHWV¶LQSXWVDQGLV FODVVL¿HGDV/HYHODVDJDLQVWHDUOLHUFODVVL¿FDWLRQDV/HYHO

 Standalone Financial Statements 1RWHVWRVWDQGDORQH¿QDQFLDOVWDWHPHQWVIRUWKH\HDUHQGHG0DUFK $OODPRXQWVLQFURUHVRI৷H[FHSWVKDUHGDWDDQGDVVWDWHGRWKHUZLVH

7KHIROORZLQJWDEOHGLVFORVHVWKHDVVHWVDQGOLDELOLWLHVPHDVXUHGDWIDLUYDOXHRQDUHFXUULQJEDVLVDVDW0DUFKDQGWKHEDVLV for that measurement:

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Year 1

(PSOR\HHEHQH¿WV 7KH&RPSDQ\KDVFDOFXODWHGWKHYDULRXVEHQH¿WVSURYLGHGWRHPSOR\HHVDVJLYHQEHORZ $ 'H¿QHGFRQWULEXWLRQSODQVDQGVWDWHSODQV Superannuation Fund  (PSOR\HU¶VFRQWULEXWLRQWR(PSOR\HHV6WDWH,QVXUDQFH  (PSOR\HU¶VFRQWULEXWLRQWR(PSOR\HH3HQVLRQ6FKHPH  'XULQJWKH\HDUWKH&RPSDQ\KDVUHFRJQL]HGWKHIROORZLQJDPRXQWVLQWKHVWDWHPHQWRISUR¿WDQGORVV

 7KH&RPSDQ\KDVFRQWULEXWHG൘FURUHV SUHYLRXV\HDU൘FURUHV WRZDUGVRWKHUIRUHLJQGH¿QHGFRQWULEXWLRQSODQV % 'H¿QHGEHQH¿WSODQV D  *UDWXLW\ E  (PSOR\HU¶VFRQWULEXWLRQWRSURYLGHQWIXQG Gratuity The following table sets out the status of the gratuity plan : 6WDWHPHQWRISUR¿WDQGORVV

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As at 0DUFK 0DUFK 'H¿QHGEHQH¿WREOLJDWLRQV   Fair value of plan assets     /HVV8QUHFRJQL]HGSDVWVHUYLFHFRVW   1HWSODQOLDELOLW\   &XUUHQWGH¿QHGEHQH¿WREOLJDWLRQV   1RQFXUUHQWGH¿QHGEHQH¿WREOLJDWLRQV  

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The overall expected rate of return on assets is determined based on the market prices prevailing on that date, applicable to the SHULRGRYHUZKLFKWKHREOLJDWLRQLVWREHVHWWOHG 7KHSULQFLSDODVVXPSWLRQVXVHGLQGHWHUPLQLQJJUDWXLW\IRUWKH&RPSDQ\¶VSODQVDUHVKRZQEHORZ

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Salary 'LVFRXQWUDWH HVFDODWLRQUDWH Impact of increase    Impact of decrease   

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0DUFK 0DUFK Fair value of plan assets at the year end   3UHVHQWYDOXHRIEHQH¿WREOLJDWLRQDW\HDUHQG   1HWOLDELOLW\UHFRJQL]HGLQEDODQFHVKHHW UHIHUQRWH   

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0DUFK 0DUFK *RYHUQPHQWRI,QGLD *2, ERQG\LHOG   Remaining term of maturity \HDUV \HDUV Expected guaranteed interest rate  

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TOTAL ASSETS  

II EQUITY D  (TXLW\VKDUHFDSLWDO    E  2WKHUHTXLW\   (TXLW\DWWULEXWDEOHWRVKDUHKROGHUVRIWKH&RPSDQ\   Non controlling interest   TOTAL EQUITY  

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D  Basis of preparation

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E  Basis of Consolidation

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b) Exposure, or rights, to variable returns from its involvement with the investee, and

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b) Rights arising from other contractual arrangements

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F  Use of estimates

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G Business combinations and goodwill

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H  Foreign currency and translation

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I Fair value measurement

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As at 0DUFK 0DUFK 6WRFNLQWUDGH    

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As at 0DUFK 0DUFK 8QVHFXUHGFRQVLGHUHGJRRG Advances other than capital advances Security deposits   Advances to employees   Advances to suppliers   Others Deferred contract cost 559  'HIHUUHGFRQWUDFWFRVWUHODWHGSDUWLHV UHIHUQRWHDQG   Prepaid expenses   3UHSDLGUHQWDOVIRUOHDVHKROGODQG UHIHUQRWH   3UHSDLGH[SHQVHVUHODWHGSDUWLHV UHIHUQRWH   *RRGVDQGVHUYLFHWD[UHFHLYDEOH 79 97 Other advances     8QVHFXUHGFRQVLGHUHGGRXEWIXO Advances other than capital advances Advances to employees   Other advances   Less: provision for doubtful advances     - -  

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As at 0DUFK 0DUFK No. of shares ൘LQ&URUHV No. of shares ൘LQ&URUHV Number of shares at the beginning    

Add: Shares issued on exercise of employee stock options    

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Less: Shares extinguished on buyback     (7)

Number of shares at the end    

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As at 0DUFK 0DUFK 1DPHRIWKHVKDUHKROGHU No. of shares KROGLQJ No. of shares KROGLQJ LQWKHFODVV LQWKHFODVV (TXLW\VKDUHVRI൘HDFKIXOO\SDLG 9DPD6XQGDUL,QYHVWPHQWV 'HOKL 3ULYDWH/LPLWHG     HCL Holdings Private Limited    

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Aggregate number of bonus shares issued, shares issued for consideration other than cash and shares bought back during the period of ¿YH\HDUVLPPHGLDWHO\SUHFHGLQJWKHUHSRUWLQJGDWH

As at

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Aggregate number and class of shares allotted as fully paid up pursuant to contract(s) without   payment being received in cash (TXLW\VKDUHV (TXLW\VKDUHV

Aggregate number and class of shares allotted as fully paid up by way of bonus shares   (TXLW\VKDUHV (TXLW\VKDUHV

Aggregate number and class of shares bought back   (TXLW\VKDUHV (TXLW\VKDUHV

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The below table discloses the movement in balances of contract liabilities :

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The below table discloses the movement in balance of deferred contract cost:

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Deduction on account of cost amortised during the year    

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Accrued employee costs   7    

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Employee stock compensation 7       

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)RUWKH\HDUHQGHG 0DUFK 0DUFK &DVKÀRZKHGJLQJUHVHUYH Opening balance (net of tax)   8QUHDOL]HGJDLQV ORVVHV    5HFODVVL¿FDWLRQDGMXVWPHQWVLQWRRWKHU LQFRPH H[SHQVHQHW     ,QFRPHWD[EHQH¿W H[SHQVH    Closing balance (net of tax)   171 8QUHDOL]HGJDLQRQGHEWLQVWUXPHQWV Opening balance (net of tax)   8QUHDOL]HGJDLQV ORVVHV (5)  ,QFRPHWD[EHQH¿W H[SHQVH   Closing balance (net of tax)    727$/ %  

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The computation of earnings per share is as follows:

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&RPSXWHUVDQG /HDVHKROG %XLOGLQJV networking Total ODQG HTXLSPHQW %DODQFHDVDW$SULO - - - - 7UDQVLWLRQLPSDFWRI,QG$6 UHIHUQRWH P     Depreciation charge for the year         Additions  877  899 $FTXLVLWLRQVWKURXJKEXVLQHVVFRPELQDWLRQV     Derecognition       Translation exchange differences     %DODQFHDVDW0DUFK    

 Consolidated Financial Statements 1RWHVWRFRQVROLGDWHG¿QDQFLDOVWDWHPHQWVIRUWKH\HDUHQGHG0DUFK $OODPRXQWVLQFURUHVRI৷H[FHSWVKDUHGDWDDQGDVVWDWHGRWKHUZLVH The reconciliation of lease liabilities is as follows:

Total %DODQFHDVDW$SULO 7UDQVLWLRQLPSDFWRI,QG$6 UHIHUQRWH P  Additions  $PRXQWVUHFRJQL]HGLQVWDWHPHQWRISUR¿WDQGORVVDVLQWHUHVWH[SHQVH  Payment of lease liabilities   $FTXLVLWLRQVWKURXJKEXVLQHVVFRPELQDWLRQV  Derecognition   Translation exchange differences  %DODQFHDVDW0DUFK 

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7KHIROORZLQJWDEOHSUHVHQWVDPDWXULW\DQDO\VLVRIH[SHFWHGXQGLVFRXQWHGFDVKÀRZVIRUOHDVHOLDELOLWLHVDVRQ0DUFK

As at 0DUFK :LWKLQRQH\HDU  One to two years  Two to three years  7KUHHWR¿YH\HDUV  Thereafter  7RWDOOHDVHSD\PHQWV  Imputed interest   7RWDOOHDVHOLDELOLWLHV 

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0RVWRIWKHOHDVHVHQWHUHGE\WKH*URXSDUHORQJWHUPLQQDWXUHDQGWKHXQGHUO\LQJOHDVHGSURSHUWLHVDUHEHLQJXVHGDVGHOLYHU\ FHQWHUVRURI¿FHV7KH*URXSGRHVQ¶WIRUHVHHDQ\PDMRUFKDQJHVLQOHDVHWHUPVRUWKHOHDVHVLQWKHIRUHVHHDEOHIXWXUHDVSHUFXUUHQW EXVLQHVVSURMHFWLRQVDIWHUFRQVLGHULQJWKHLPSDFWRI&29,'

7KHIROORZLQJWDEOHSUHVHQWVDPDWXULW\DQDO\VLVRIH[SHFWHGXQGLVFRXQWHGFDVKÀRZVIRUWKH¿QDQFHOHDVHREOLJDWLRQDVRQ0DUFK XQGHU,QG$6

Interest 7RWDOPLQLPXP 3UHVHQWYDOXH LQFOXGHGLQ OHDVHSD\PHQWV RIPLQLPXP PLQLPXPOHDVH RXWVWDQGLQJ OHDVHSD\PHQWV SD\PHQWV Not later than one year    Later than one year and not later than 5 years      

'XULQJWKHSUHYLRXV\HDUHQGHG0DUFKWKHDJJUHJDWHOHDVHUHQWDOH[SHQVHUHFRJQL]HGLQWKHVWDWHPHQWRISUR¿WDQGORVV DVSHU,QG$6DPRXQWHGWR൘FURUHVDQGWKHOHDVHHTXDOL]DWLRQDPRXQWIRUQRQFDQFHOODEOHRSHUDWLQJOHDVHSD\DEOHLQIXWXUH \HDUVDQGDFFRXQWHGIRUE\WKH*URXSZDV൘FURUHV

$QQXDO5HSRUW 1RWHVWRFRQVROLGDWHG¿QDQFLDOVWDWHPHQWVIRUWKH\HDUHQGHG0DUFK $OODPRXQWVLQFURUHVRI৷H[FHSWVKDUHGDWDDQGDVVWDWHGRWKHUZLVH )XWXUHPLQLPXPOHDVHSD\PHQWVDQGWKHSD\PHQWSUR¿OHRIQRQFDQFHOODEOHRSHUDWLQJOHDVHVDVSHU,QG$6DVRQ0DUFK are as follows:

Total Not later than one year  Later than one year and not later than 5 years  /DWHUWKDQ¿YH\HDUV   E  *URXSDVDOHVVRU

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Interest 3UHVHQWYDOXH 7RWDOPLQLPXP LQFOXGHGLQ RIPLQLPXP OHDVHSD\PHQWV PLQLPXPOHDVH OHDVHSD\PHQWV UHFHLYDEOH SD\PHQWV UHFHLYDEOH UHFHLYDEOH $VDW0DUFK Not later than one year 759   Later than one year and not later than 5 years       $VDW0DUFK Not later than one year    Later than one year and not later than 5 years      

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The following table presents the aggregate notional principal amounts of the outstanding derivative instruments together with the related balance sheet exposure:

1RWLRQDOSULQFLSDODPRXQWV %DODQFHVKHHWH[SRVXUH )RUHLJQH[FKDQJHIRUZDUG Notional DPRXQWLQWKRXVDQGV $VVHW /LDELOLW\  ൘ GHQRPLQDWHGLQ &XUUHQF\ 0DUFK 0DUFK 0DUFK 0DUFK 6HOOFRYHUV 86',15 86'     77 *%3,15 *%3     (85,15 (85     CHF / INR CHF     7 6(.,15 6(.     $8',15 $8'   9 5 12.,15 12.   8  CAD / INR CAD   5 

 Consolidated Financial Statements 1RWHVWRFRQVROLGDWHG¿QDQFLDOVWDWHPHQWVIRUWKH\HDUHQGHG0DUFK $OODPRXQWVLQFURUHVRI৷H[FHSWVKDUHGDWDDQGDVVWDWHGRWKHUZLVH

1RWLRQDOSULQFLSDODPRXQWV %DODQFHVKHHWH[SRVXUH )RUHLJQH[FKDQJHIRUZDUG Notional DPRXQWLQWKRXVDQGV $VVHW /LDELOLW\  ൘ GHQRPLQDWHGLQ &XUUHQF\ 0DUFK 0DUFK 0DUFK 0DUFK JPY / INR JPY     (8586' (85  75,979   *%386' *%3   7  12.86' 12.     0;186' 0;1     -3<86' JPY     58%86' 58%     $8'86' $8'     &+)86' CHF     =$586' ZAR     3/186' PLN     &1<86' CNY     1='86' NZD     %5/86' %5/     %X\FRYHUV 3/186' PLN     -3<86' JPY     6(.86' 6(.      &$'86' CAD   (7)   58%86' 58%     *%386' *%3     (8586' (85     &=.86' &=.      &+)86' CHF     '..86' '..     6*'86' 6*'      12.86' 12.      =$586' ZAR     3+386' PHP       

The following table presents the aggregate notional principal amounts of the outstanding forward options together with the related balance sheet exposure:

1RWLRQDOSULQFLSDODPRXQWV %DODQFHVKHHWH[SRVXUH Notional DPRXQWLQWKRXVDQGV $VVHW /LDELOLW\  ൘ &XUUHQF\ 0DUFK 0DUFK 0DUFK 0DUFK 5DQJH)RUZDUG 6HOOFRYHUV 86',15 86'      *%3,15 *%3     (85,15 (85     $8',15 $8'     CHF / INR CHF    

$QQXDO5HSRUW 1RWHVWRFRQVROLGDWHG¿QDQFLDOVWDWHPHQWVIRUWKH\HDUHQGHG0DUFK $OODPRXQWVLQFURUHVRI৷H[FHSWVKDUHGDWDDQGDVVWDWHGRWKHUZLVH

1RWLRQDOSULQFLSDODPRXQWV %DODQFHVKHHWH[SRVXUH Notional DPRXQWLQWKRXVDQGV $VVHW /LDELOLW\  ൘ &XUUHQF\ 0DUFK 0DUFK 0DUFK 0DUFK 6(.,15 6(.     (8586' (85     387 6HOOFRYHUV 86',15 86'     6HDJXOO 6HOOFRYHUV 86',15 86'     *%386' *%3     (8586' (85     6HDJXOO %X\FRYHUV 86',15 86'       

The following table presents the aggregate notional principal amounts of the outstanding interest rate swaps together with the related balance sheet exposure:

1RWLRQDOSULQFLSDODPRXQWV %DODQFHVKHHWH[SRVXUH Notional DPRXQWLQWKRXVDQGV $VVHW /LDELOLW\  ൘ &XUUHQF\ 0DUFK 0DUFK 0DUFK 0DUFK ,QWHUHVWUDWHVZDS ÀRDWLQJWR¿[HG 86'        -

7KHQRWLRQDODPRXQWLVDNH\HOHPHQWRIGHULYDWLYH¿QDQFLDOLQVWUXPHQWDJUHHPHQWV+RZHYHUQRWLRQDODPRXQWVGRQRWUHSUHVHQWWKH DPRXQWH[FKDQJHGE\FRXQWHUSDUWLHVDQGGRQRWPHDVXUHWKH*URXS¶VH[SRVXUHWRFUHGLWULVNDVWKHVHFRQWUDFWVDUHVHWWOHGDWWKHLU IDLUYDOXHVDWWKHPDWXULW\GDWH

7KHEDODQFHVKHHWH[SRVXUHGHQRWHVWKHIDLUYDOXHVRIWKHVHFRQWUDFWVDWWKHUHSRUWLQJGDWHDQGLVSUHVHQWHGLQ൘FURUHV7KH*URXS SUHVHQWVLWVIRUHLJQH[FKDQJHGHULYDWLYHLQVWUXPHQWVRQDQHWEDVLVLQWKHFRQVROLGDWHG¿QDQFLDOVWDWHPHQWVGXHWRWKHULJKWRIRIIVHW E\LWVLQGLYLGXDOFRXQWHUSDUWLHVXQGHUPDVWHUQHWWLQJDJUHHPHQWV

The fair value of the derivative instruments presented on a gross basis as at each date indicated below is as follows:

$VDW0DUFK )LQDQFLDODVVHWV )LQDQFLDOOLDELOLWLHV Total Current 1RQFXUUHQW Current 1RQFXUUHQW IDLUYDOXH 'HULYDWLYHVGHVLJQDWHGDV KHGJLQJLQVWUXPHQWV Foreign exchange contracts in 57 55 an asset position    Foreign exchange contracts in (55) an liability position         Interest rate swaps in an liability position         Net asset (liability)         'HULYDWLYHVQRWGHVLJQDWHGDV KHGJLQJLQVWUXPHQWV Foreign exchange contracts in 95 an asset position     Foreign exchange contracts in (77) an liability position       Net asset (liability)       7RWDO'HULYDWLYHVDWIDLUYDOXH  -        Consolidated Financial Statements 1RWHVWRFRQVROLGDWHG¿QDQFLDOVWDWHPHQWVIRUWKH\HDUHQGHG0DUFK $OODPRXQWVLQFURUHVRI৷H[FHSWVKDUHGDWDDQGDVVWDWHGRWKHUZLVH

$VDW0DUFK )LQDQFLDODVVHWV )LQDQFLDOOLDELOLWLHV Total Current 1RQFXUUHQW Current 1RQFXUUHQW IDLUYDOXH 'HULYDWLYHVGHVLJQDWHGDV KHGJLQJLQVWUXPHQWV Foreign exchange contracts in an asset position      Foreign exchange contracts in an liability position           Net asset (liability)      'HULYDWLYHVQRWGHVLJQDWHGDV KHGJLQJLQVWUXPHQWV Foreign exchange contracts in an asset position      Foreign exchange contracts in an liability position         Net asset (liability)       7RWDO'HULYDWLYHVDWIDLUYDOXH     - 

The following tables set forth the fair value of derivative instruments included in the consolidated balance sheets as at each date indicated:

As at 0DUFK 0DUFK 'HULYDWLYHVGHVLJQDWHGDVKHGJLQJLQVWUXPHQWV 8QUHDOL]HGJDLQRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUFXUUHQWDVVHWV   8QUHDOL]HGJDLQRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUQRQFXUUHQWDVVHWV   8QUHDOL]HGORVVRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUFXUUHQWOLDELOLWLHV    8QUHDOL]HGORVVRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUQRQFXUUHQWOLDELOLWLHV       'HULYDWLYHVQRWGHVLJQDWHGDVKHGJLQJLQVWUXPHQWV 8QUHDOL]HGJDLQRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUFXUUHQWDVVHWV   8QUHDOL]HGORVVRQ¿QDQFLDOLQVWUXPHQWVFODVVL¿HGXQGHUFXUUHQWOLDELOLWLHV      

0DWXULW\SUR¿OHRIGHULYDWLYHOLDELOLWLHVEDVHGRQFRQWUDFWXDOSD\PHQWVLVDVEHORZ

As at 0DUFK 0DUFK :LWKLQRQH\HDU   One to two years   Two to three years 79  7KUHHWR¿YH\HDUV    4

$QQXDO5HSRUW 1RWHVWRFRQVROLGDWHG¿QDQFLDOVWDWHPHQWVIRUWKH\HDUHQGHG0DUFK $OODPRXQWVLQFURUHVRI৷H[FHSWVKDUHGDWDDQGDVVWDWHGRWKHUZLVH

7KHIROORZLQJWDEOHVXPPDUL]HVWKHDFWLYLWLHVLQWKHFRQVROLGDWHGVWDWHPHQWRISUR¿WDQGORVV

7KHIROORZLQJWDEOHVXPPDUL]HVWKHDFWLYLW\LQWKHDFFXPXODWHGµ2WKHUFRPSUHKHQVLYHLQFRPH¶ZLWKLQHTXLW\UHODWHGWRDOOGHULYDWLYHV FODVVL¿HGDVFDVKÀRZKHGJHV

7KHHVWLPDWHGQHWDPRXQWRIH[LVWLQJORVVWKDWLVH[SHFWHGWREHUHFODVVL¿HGLQWRWKHVWDWHPHQWRISUR¿WDQGORVVZLWKLQWKHQH[WWZHOYH PRQWKVLV൘FURUHV SUHYLRXV\HDUJDLQRI൘FURUHV 

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7KHFDUU\LQJYDOXHRI¿QDQFLDOLQVWUXPHQWVE\FDWHJRULHVDVDW0DUFKLVDVIROORZV

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 Consolidated Financial Statements 1RWHVWRFRQVROLGDWHG¿QDQFLDOVWDWHPHQWVIRUWKH\HDUHQGHG0DUFK $OODPRXQWVLQFURUHVRI৷H[FHSWVKDUHGDWDDQGDVVWDWHGRWKHUZLVH 7KHFDUU\LQJYDOXHRI¿QDQFLDOLQVWUXPHQWVE\FDWHJRULHVDVDW0DUFKLVDVIROORZV

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Segment revenue from customers by geographic area based on location of the customer is as follows:

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Gratuity

The following table sets out the status of the gratuity plan :

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The overall expected rate of return on assets is determined based on the market prices prevailing on that date, applicable to the SHULRGRYHUZKLFKWKHREOLJDWLRQLVWREHVHWWOHG

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As at 0DUFK 0DUFK Discount rate   Estimated Rate of salary increases   Employee Turnover   Expected rate of return on assets  

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Salary 'LVFRXQWUDWH HVFDODWLRQUDWH Impact of increase    Impact of decrease   

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0DUFK 0DUFK Fair value of plan assets at the year end   3UHVHQWYDOXHRIEHQH¿WREOLJDWLRQDW\HDUHQG   1HWOLDELOLW\UHFRJQL]HGLQEDODQFHVKHHW UHIHUQRWH   -

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0DUFK 0DUFK *RYHUQPHQWRI,QGLD *2, ERQG\LHOG   Remaining term of maturity 8 years 8 years Expected guaranteed interest rate  

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for 1,842 (943) taxation Provision 2,291,000 7,216 1,988 5,228 409,366 (Loss) before Profit / taxation 12,688,000 - - 899 - 268,630 (17,674) (23,487) 5,813 262,692 27,927 5,913 22,014 1,008,630 60,764 18,952 41,812 1,611,609 1,611,609 107,098 29,953 77,145 1,794,325 79,472 12,237 67,235 1,026,138 (9,718) 197 (9,915) 1,163,090 89,614 5,450 84,164 1,602,350 116,057 40,322 75,735 4,390,478 352,326 77,396 274,930 7,044,773 185,783 16,136 169,647 1,888,980 99,293 24,691 74,602 2,645,583 112,357 38,075 74,282 2,474,625 147,710 40,603 107,107 Turnover Turnover 11,008,000 11,008,000 443,000 231,000 212,000 252,888,000 18,489,721 876,582 265,198 611,384 10,808,446 795,856 134,034 661,822 ------452,000 (other than in subsidiaries) Investments Total Total Liabilities Total Assets 185,081,000 100,336,000 5,813 59,971,366 48,043,730 Surplus 22,620,620 58,003,156 1,406,979 Reserves & Act, 2013, read with rule 5 of Companies (Accounts) Rules, 2014 in the prescribed Form 9,500 2,712,500 4,104,400 1,382,400 1,993,676 913,700 27,700 74,400 (46,700) 1,061 456,266 686,486 229,159 432,974 53,877 15,700 4,086 11,614 1,000 128,494 132,720 3,226 130,726 12,800 16,176 554,723 525,747 175,914 335,617 (73,665) 83,927 (157,592) 10,501 48,903 60,101 697 43,733 17,513 (62,913) 250,476 295,876 101,036 437,082 (289,726) 21,910 (311,636) Share 252,216 915,033 3,213,350 2,046,101 Capital 11,921,823 11,921,823 33,975,557 1.00 1.00 1.00 9.76 1,885 468,278 735,501 265,338 1.00 1.00 1.00 7.47 747 923,539 1,962,873 1,038,587 75.67 75.67 530,000 84,215,000 75.67 46.04 23,021 1,973,617 6,570,594 4,573,956 82.74 29,785 141,145 696,065 525,135 82.74 39,082 7,062,617 7,979,540 877,841 53.03 107,909 2,584,365 5,711,182 3,018,908 82.74 1,502 399,386 2,676,101 2,275,213 82.74 295,212 187,072 801,698 319,414 82.74 2,126 755,078 1,220,118 462,914 balance Exchange respective sheet date Rate as on

INR INR INR INR INR INR JPY JPY 0.70 153,000 640,000 5,607,000 4,814,000 AUD NZD 44.87 2,083 252,822 557,557 302,652 GBP GBP 93.54 988,600 2,382,108 7,097,799 3,727,091 TWD 2.50 27,510 30,206 298,619 240,903 Currency Reporting period ended Financial 31-Mar-20 31-Mar-20 31-Mar-20 USD 31-Mar-20 EUR 31-Mar-20 EUR 31-Mar-20 31-Mar-20 HKD 31-Mar-20 PLN 18.21 31-Mar-20 USD 31-Mar-20 31-Mar-20 31-Mar-20 31-Mar-20 31-Mar-20 31-Mar-20 31-Mar-20 EUR 31-Mar-20 EUR Date of 1-Jul-08 31-Mar-20 1-Jan-03 31-Mar-20 SGD 7-Jan-97 5-Mar-98 6-Mar-98 31-Mar-20 EUR 8-Aug-01 23-Jul-07 31-Dec-19 CNY 10.25 157,026 431,030 1,930,983 1,342,927 28-Jan-98 31-Mar-20 17-Jan-95 12-Jan-98 31-Mar-20 SEK 14-Sep-11 11-Sep-08 31-Mar-20 USD 22-Feb-99 10-Feb-98 29-Feb-16 23-Feb-98 24-Aug-99 10-Dec-97 21-May-98 31-May-07 acquisition / incorporation Technologies Lithuania UABTechnologies 26-Aug-16 Name of the Subsidiary Company HCL Comnet Systems & Services HCL Limited Comnet Limited HCL HCL Bermuda Limited HCL HCL Australia Services Pty. Limited Australia Services Pty. HCL HCL Technologies Austria GmbH Technologies HCL 1-Mar-97 Poland Sp.z.o.o HCL HCL HCL Technologies (Shanghai) Technologies HCL Limited HCL Technologies Solutions Technologies HCL Limited HCL Software Products Limited HCL Global Processing (Formerly “HCL Services Limited”) HCL Japan Limited HCL HCL Singapore Pte. Limited HCL HCL Technologies (Taiwan) Ltd. (Taiwan) Technologies HCL 15-Dec-16 HCL Training & Staffing Services Training HCL Private Limited HCL Great Britain Limited HCL HCL (Netherlands) BV HCL HCL Belgium NV HCL HCL Sweden AB Sweden HCL HCL GmbH HCL 1 2 3 4 5 Eagle Limited HCL 6 7 8 9 11 18 23 21 14 (New Zealand) Limited HCL 15 Hong Kong SAR Limited HCL 5-Jun-98 22 19 16 17America Inc. HCL 20 24 EAS Limited HCL 10 12 13 S.No Statement containing the salient features of financial statements subsidiaries/ associates companies [Pursuant to first proviso sub-section (3) of section 129 the Companies Annual Report 2019-20 318 48% 100% 100% 100% (in Extent of percentage) shareholding

- 36% - 100% - 100% - 100% - 100% - - 100% - 100% - 100% - - - 100% - - 100% - 100% - 100% - 100% - 100% - 100% - 100% - 100% - 100% (Amount in ₹ Thousand) Dividend Proposed 37,744 after (12,273) (Loss) Profit / taxation

- 299

for taxation Provision (Loss) before Profit / taxation 2,305,674 60,055 2,245,619 - 42,234 13,920 3,910 10,010 28,626 2,250 400 1,850 362,798 (8,401) (1,200) (7,201) 653,086 54,730 9,039 45,691 229,260 (27,776) (5,510) (22,266) 138,548 (11,974) 144,165 11,161 9,885 1,276 437,696 76,718 19,363 57,355 4,921,155 175,596 142,545 33,051 9,190,707 399,428 139,088 260,340 2,760,682 117,196 8,656 108,540 4,553,257 726,042 137,677 2,685,833 588,365 217,898 46,024 171,874 1,984,523 37,744 2,656,306 244,089 90,812 4,155,736 153,277 (83,329) 132,169 (215,498) 2,934,565 120,426 6,457,345 2,208 322,895 118,218 71,213 251,682 9,056,039 700,342 154,124 546,218 3,014,690 322,328 49,489 272,839 Turnover Turnover 12,908,900 954,800 294,700 660,100 ------(other than in subsidiaries) Investments 6,280 Total Total Liabilities Total Assets Surplus Reserves & 2,068 4,674 222,418 215,676 24,177 (33,139) 365,758 374,720 48,256 62,014 529,234 418,964 116,021 116,021 10,934 531,877 404,922 Share Capital 3.77 172,304 47,319 2,981,796 2,762,173 1.18 0.23 0.00 1.48 403,335 907,813 2,634,830 1,323,682 11.07 11.07 36,192 926,968 2,858,647 1,895,487 82.74 208,161 1,120,280 5,306,225 3,977,784 53.03 5,303 (63,571) 74,040 132,308 75.67 1,323,835 11,969 1,718,534 382,730 balance Exchange respective sheet date Rate as on

IDR ZAR 4.24 368,663 1,377,510 3,208,519 1,462,346 ARS ZAR 4.24 1,128,128 187,938 1,322,346 SAR 19.02 CHF 78.32 9,398 253,138 1,540,835 1,278,299 HUF GBP GBP 93.54 94 5,223,668 9,124,729 3,900,967 GBP GBP 93.54 758,545 (107,351) 1,550,972 899,778 GBP GBP 93.54 63,424 18,209,165 18,277,597 5,008 CAD 53.06 11,000 3,787,600 7,761,100 3,962,500 NOK 7.22 21,604 1,734,149 3,442,092 1,686,339 MXN Currency Reporting period ended Financial 31-Mar-20 EUR 31-Mar-20 31-Mar-20 31-Mar-20 SGD 31-Mar-20 31-Mar-20 31-Mar-20 31-Mar-20 31-Mar-20 31-Mar-20 31-Mar-20 PHP 31-Mar-20 Date of 9-Jun-10 31-Mar-20 1-Sep-08 31-Mar-20 7-May-11 31-Dec-19 27-Jul-09 25-Jun-09 31-Dec-19 23-Jun-10 31-Mar-20 DKK 30-Mar-09 31-Mar-20 USD 15-Dec-08 15-Dec-08 15-Dec-08 31-Dec-19 MYR 15-Dec-08 17.44 15-Dec-08 383,737 31-Dec-19 1,509,540 CNY 2,534,765 641,488 10.25 21,214 1,067,419 2,904,967 1,816,334 15-Dec-08 15-Dec-08 15-Dec-08 30-Dec-08 31-Dec-19 BRL 17.75 541,499 (254,150) 3,018,177 2,730,828 13-Aug-10 14-Sep-10 12-May-09 acquisition / incorporation Arabia LLC Name of the Subsidiary Company HCL Insurance BPO Services Limited HCL Solutions GmbH Technologies HCL Axon Solutions Limited Mexico S. de R.L. HCL HCL Technologies Romania s.r.l.Technologies HCL 28-May-09 31-Dec-19 RON 16.74 5,908 60,453 493,768 427,407 HCL Technologies Malaysia Technologies HCL Axon Sdn. Bhd. (Formerly “HCL Malaysia Sdn. Bhd.”) Axon Solutions Singapore Pte. Limited Axon Solutions (Shanghai) Co. Limited Axon Group Limited Canada Inc. (Formerly “HCL HCL Inc.”) Technologies Axon HCL Technologies (Proprietary) Technologies HCL Axon Ltd (Formerly “HCL (Proprietary) Limited”) (Note 10) HCL Latin America Holding LLC Latin HCL HCL (Brazil) Technologia da Technologia (Brazil) HCL informacao EIRELI (Formerly da Technologia (Brazil) “HCL informacao Ltda.”) PT. HCL Technologies Indonesia Technologies HCL PT. Limited HCL Technologies South Africa South Technologies HCL (Proprietary) Limited (Note 10) 25 45 HCL 46 France SASTechnologies HCL 7-Mar-11 36 29 30 31 32 37 Hungary Kft HCL 26 27 34Argentina s.a. HCL 33 38 39 40Apps Denmark Technologies HCL 41AS Norway Technologies HCL 28 35 42 43 Philippines Inc.Technologies HCL 24-Nov-10 44 S.No

319 Statement under Section 129 70% 100% 100% (in Extent of percentage) shareholding

- - - 100% - 100% - 100% - 100% - 100% - 100% - 100% - 100% - 100% - 100% - 100% - - - 100% 100% - 100% - 100% - 100% - 100% - 100% - 100% - 100% - 100% - 100% - 100% (Amount in ₹ Thousand) Dividend Proposed 5,985 1,368 29,164 after (Loss) Profit / taxation 2,023,024

- - - 638

for taxation Provision (Loss) before Profit / taxation 2,023,024 - 9,733 (3,988) (169) (3,819) 98,899 148,862 27,012 121,850 39,374 5,985 29,238 2,006 120,819 14,672 781 13,891 256,539 34,612 9,615 24,997 657,558 74,354 21,397 52,957 105,216 5,804 1,316 4,488 128,517 12,498 1,888 10,610 646,748 24,471 10,377 14,094 165,948 13,643 39,974 (26,331) 624,061 29,164 230,469 3,928 2,215 1,713 103,814 3,520 1,212 2,308 2,241,083 104,630 26,158 78,472 6,931,000 129,100 36,100 93,000 9,496,455 432,306 110,276 322,030 2,086,084 98,359 25,124 73,235 6,632,160 1,037,749 129,071 908,678 2,867,497 60,266 19,634 40,632 5,069,195 316,424 90,484 225,940 Turnover Turnover 14,492,511 14,492,511 808,179 216,560 591,619 11,018,186 11,018,186 867,110 173,694 693,416 32,793,146 2,339,658 516,065 1,823,593 ------(other than in subsidiaries) Investments Total Total Liabilities Total Assets 1,363 19,267 17,876 139,300 3,268,700 3,128,600 Surplus Reserves & 800 150 14,782 19,040 4,108 45,270 63,903 331,864 222,691 57,226 202,108 740,018 480,684 16,759 (84,536) 234,770 302,547 Share Capital 4.81 22,364 9,864 181,864 149,636 2.31 1.00 0.10 0.00 28 7.47 10,315 7,844,081 20,257,535 12,403,139 0.02 11.52 11.52 1,152 78,417 313,288 233,719 82.74 24,820 215,784 1,774,146 1,533,542 75.67 3,008,999 190,661 7,286,143 4,086,483 75.67 82.74 8,273 899,658 4,239,248 3,331,317 82.74 16,547 (13,446) 113,948 110,847 82.74 4,137 38,043 75,889 33,709 82.74 8,273 774,866 2,851,910 2,068,771 82.74 82.74 8,273 1,502,222 8,273 12,247,910 10,737,415 28,320 2,113,509 2,076,916 82.74 8,273 1,214,344 11,468,475 10,245,858 82.74 234,967 605,310 3,413,213 2,572,936 20.59 75,138 45,917 627,965 506,910 82.74 36,486 15,985 153,131 100,660 balance Exchange respective sheet date Rate as on

INR TRY THB ZAR 4.24 260,352 1,155,462 1,674,598 258,784 VES AED GBP GBP 93.54 7,304,730 3,654,000 44,284,110 33,325,380 334,890 52,433,250 1,715,780 223,570 1,492,210 OMR 196.46 34,125 37,860 154,117 82,132 Currency Reporting period ended Financial 31-Mar-20 USD 31-Mar-20 31-Mar-20 EGP 31-Mar-20 EUR 31-Mar-20 31-Mar-20 31-Mar-20 31-Mar-20 31-Mar-20 EUR 31-Mar-20 EUR 31-Mar-20 31-Mar-20 EUR 31-Mar-20 EUR 31-Mar-20 SEK 31-Mar-20 EUR 31-Mar-20 EUR 31-Mar-20 31-Mar-20 31-Mar-20 EUR 31-Dec-19 CLP Date of 12-Jan-11 31-Mar-20 EUR 15-Oct-15 29-Oct-13 26-Jun-12 31-Mar-20 USD 10-Jun-13 15-Mar-11 12-Feb-15 20-Nov-14 19-Sep-13 31-Mar-20 EUR 28-Aug-15 31-Dec-19 CZK 3.15 104,722 120,011 1,075,278 850,545 19-Aug-14 30-Sep-14 30-Sep-14 acquisition / incorporation Technologies Egypt LimitedTechnologies 22-Mar-15 Name of the Subsidiary Company Filial Espanola De HCL Filial Espanola De HCL S.L Technologies Anzospan Investments Pty Limited (Note 10) HCL Technologies B.V. Technologies HCL S.A. Technologies HCL Luxembourg S.a r.l Technologies HCL Concept2Silicon Systems Private Limited HCL Technologies Estonia OÜTechnologies HCL 8-Jun-15 HCL Technologies (Thailand) Ltd.Technologies HCL 10-Jun-15 HCL Technologies Czech Republic Czech Republic Technologies HCL s.r.o. HCL (Ireland) Information Systems HCL Limited HCL Technologies Columbia S.A.STechnologies HCL 6-Aug-14 31-Dec-19 COP HCL Technologies Middle East Technologies HCL FZ-LLC HCL Istanbul Bilisim Teknolojileri Teknolojileri Istanbul Bilisim HCL Limited Sirketi HCL Technologies Greece Single Technologies HCL Member P.C 47 49 Investments (UK) Limited HCL 9-Nov-11 50America Solutions Inc. HCL 48 51 Chile Spa Technologies HCL 67 HCL 68 69 70 52 UK LimitedTechnologies HCL 20-Aug-13 65 Beijing Co. LtdTechnologies HCL 6-Feb-15 31-Dec-19 CNY 10.25 64,802 64,738 771,125 641,585 54 71 L.L.C.Technologies Muscat HCL 17-Dec-15 53 55GmbhGermany Technologies HCL 56 21-Nov-13 Belgium BVBATechnologies HCL 25-Nov-13 72 66 57AB Sweden Technologies HCL 18-Dec-13 58 Finland OyTechnologies HCL 14-Jan-14 59 Italy S.P.ATechnologies HCL 29-Jul-14 60 61 62 63 64 S.No

Annual Report 2019-20 320 100% 100% 100% 100% 100% 100% 100% (in Extent of percentage) shareholding

- 100% - 80% - 100% - - - - - 100% - 100% - 100% - 100% - 100% - 100% - 100% - 100% - - 100% - 100% - 100% - 100% - - - 100% - 100% (Amount in ₹ Thousand) Dividend Proposed - (41) 34,177 64,756 (4,476) after (Loss) Profit / taxation

- - - - -

for 11,827 11,827 104,310 taxation Provision - (41) (4,768) (988) (3,780) (1,209) (239) (970) (38,966) (29,490) (9,476) (Loss) before Profit / taxation - - - - - 91,390 9,689 2,887 6,802 18,531 1,403 267 1,136 87,081 14,534 2,386 12,148 73,175 64,756 (2,692) 34,177 332,541 47,675 12,134 35,541 233,936 16,750 3,182 13,568 998,692 39,731 8,031 31,700 826,515 (65,998) (41,066) (24,932) 455,244 33,171 8,483 24,688 5,568,632 269,604 74,279 195,325 4,797,445 790,885 62,696 728,189 3,575,503 130,103 185,548 (55,445) 5,923,281 282,294 41,521 240,773 1,352,273 (4,476) 1,237,395 16,261 3,097 13,164 1,862,534 116,137 Turnover Turnover 13,504,409 395,723 98,766 296,957 ------(other than in subsidiaries) Investments Total Total Liabilities 268 30 Total Assets 34,601,056 34,601,056 - 4,705 10,502 5,797 14,828 37,814 22,986 62,304 163,360 101,056 87,312 99,357 12,039 973,923 1,755,811 781,888 273,320 500,979 227,648 Surplus 11,923,839 11,923,839 16,101,715 4,177,875 Reserves & - - - - 1 6 11 500 (262) 15,421 663,556 832,548 153,571 321,209 634,740 129,139 19,544 109,595 Share 393,693 4,655,822 7,291,211 2,241,696 Capital 1 0.66 - 1.00 1.48 127,323 185,921 327,094 13,850 1.00 1.00 71.36 75.67 95 2,838,261 3,875,839 1,037,483 82.74 201,625 19,217 494,094 273,252 82.74 1,162,430 (889,332) 813,713 540,615 75.67 912,726 196,331 2,021,555 75.67 912,498 53.03 5,303 319,858 848,026 522,865 71.36 788,503 (392,642) 991,076 595,215 75.67 71.36 142 2,377,815 5,107,874 2,729,917 balance Exchange respective sheet date Rate as on

INR INR INR USD USD GBP GBP 93.54 GBP GBP 93.54 598,253 (4,761) 597,723 4,231 GBP GBP 93.54 15,390 88,111 104,793 1,292 GBP GBP 93.54 USD Currency Reporting period ended Financial 31-Mar-20 USD 31-Mar-20 31-Mar-20 USD 31-Mar-20 31-Mar-20 31-Mar-20 USD 31-Dec-19 CNY 10.25 20,098 279,509 307,761 8,154 31-Dec-19 31-Dec-19 JPY 31-Dec-19 GBP 94.1 31-Dec-19 RON 16.74 31-Dec-19 CNY 10.25 33,638 9,761 214,438 171,039 31-Dec-19 31-Dec-19 BGN 40.92 6,179 511,119 1,193,047 675,749 Date of 6-Apr-18 6-Apr-18 1-Apr-16 31-Mar-20 EUR 1-Apr-16 31-Mar-20 EUR 1-Apr-16 31-Mar-20 USD 6-Apr-18 1-Apr-16 31-Mar-20 SGD 1-Apr-16 1-Apr-16 6-Apr-18 31-Mar-20 6-Apr-18 6-Apr-18 6-Jan-12 31-Mar-20 9-Dec-11 5-Mar-18 1-Sep-17 28-Oct-15 22-Jan-16 31-Mar-20 22-Jan-16 31-Mar-20 20-Jun-13 31-Mar-20 PHP 28-Mar-18 30-Dec-14 acquisition / incorporation Name of the Subsidiary Company C3i Services & Technologies Technologies C3i Services & (Dalian) Co., Ltd HCL Technologies SEP Holdings SEP Technologies HCL Inc Statestreet HCL Holding UK Statestreet HCL Limited (Note 7) Statestreet HCL Services (India) Statestreet HCL Private Limited (Note 7) Geometric Americas, Inc. Geometric C3i (UK) Limited # Statestreet HCL Services Statestreet HCL (Philippines) Inc. (Note 7) HCL Asia Pacific Pte Ltd (Formerly HCL Asia Pacific Pte. Ltd”) “Geometric Geometric SRL Foundation HCL Geometric China, Inc. Datawave (An HCL Technologies Technologies Datawave (An HCL Company) Limited (Formerly Factory Limited") known as "ETL HCL Technologies Corporate Technologies HCL Services Limited # C3i Support Services Private Limited Marketing, Inc. Telerx C3i Europe Eood 95 96 73 Powerteam LLC 75 Point to Products Limited # 76 77 94 C3i Japan GK # 74 Point Limited To Point 84 Geometric SAS 79 Geometric Europe GmbH 85Aerospace LLCAmerica Butler 3-Jan-17 93 78 80 83 86 87 Urban Fulfillment Services LLC 23-Aug-17 31-Dec-19 81 82 88 89 90 91 92 S.No

321 Statement under Section 129 (in Extent of percentage) shareholding

- 80% - 80% - 80% - 80% - 100% - 80% - 100% - 100% - 80% - 80% - 80% - 100% - - 80% 80% - 100% (Amount in ₹ Thousand) Dividend Proposed - - 80% - - 100% - - 100% - - 80% - - 100% - - 100% - - 100% - - 100% - - 100% - - 100% - - 100% (207) after (92,005) (Loss) Profit / taxation

- -

for taxation Provision ------(1,527) 44 (1,571) (Loss) before Profit / taxation - - - - 3,709 994 271 723 31,576 (207) 82,222 71,051 3,697 1,134 2,563 708,935 169,398 26,437 142,961 231,405 4,332 1,213 3,119 506,412 5,993 2,159 3,834 241,025 16,319 3,998 12,321 216,086 (1,021) (535) (486) 554,522 20,938 6,297 14,641 313,320 612,108 147,102 382,740 616,948 152,652 9,378 196,575 143,274 (92,005) 819,532 465,445 8,044,941 809,339 279,722 529,617 1,867,303 15,011 2,877 12,134 1,306,056 4,679,259 (139,982) 1,886 (141,868) Turnover Turnover ------(other than in subsidiaries) Investments - - - Total Total Liabilities - 619 25,475 23,474 34,346 32,345 55,670 53,669 54,019 52,018 252,740 250,739 229,371 227,370 141,921 139,920 Total Assets ------5 57,287 55,281 100 6,885 6,885 94,603 51,937 403,585 1,204,674 308,982 1,152,737 Surplus (1,034,544) 11,225,783 12,260,326 Reserves & - - - - 1 1,000 12,219 14,914 1,695 1,000 5,508 9,911 3,403 Share Capital 1.00 3.15 18,899 306,633 415,877 90,345 1.00 71.36 80.04 2,961 21,263 283,589 259,365 80.04 2,001 80.04 2,001 28,856 90,906 60,049 71.36 7,136 (8,392) 60,572 61,828 50.01 80.04 80.04 71.36 2,001 23,954 341,508 71.36 315,553 80.04 1,441 (434,526) 5,705 438,790 80.04 2,001 (1,382) 80.04 1,901 80.04 2,001 80.04 2,001 80.04 14,406 1,127,248 71.36 1,262,666 2,609,748 (511,541) 121,012 3,263,377 1,165,170 80.04 60,026 9,036 84,838 15,776 80.04 2,001 80.04 2,001 80.04 2,001 80.04 32,894 861,763 2,114,694 1,220,037 80.04 2,001 balance Exchange respective sheet date Rate as on

INR INR USD EUR EUR EUR USD AUD EUR EUR USD USD EUR EUR EUR EUR EUR USD EUR EUR EUR EUR EUR EUR EUR Currency Reporting period ended Financial 31-Mar-20 31-Mar-20 Date of 2-Oct-18 31-Dec-19 2-Oct-18 31-Dec-19 2-Oct-18 31-Dec-19 CZK 2-Oct-18 31-Dec-19 2-Oct-18 31-Dec-19 2-Oct-18 31-Dec-19 2-Oct-18 31-Dec-19 2-Oct-18 31-Dec-19 2-Oct-18 31-Dec-19 2-Oct-18 31-Dec-19 2-Oct-18 31-Dec-19 17-Jul-18 31-Dec-19 17-Jul-18 31-Dec-19 17-Jul-18 31-Dec-19 17-Jul-18 31-Dec-19 17-Jul-18 31-Dec-19 17-Jul-18 31-Dec-19 17-Jul-18 31-Dec-19 17-Jul-18 31-Dec-19 17-Jul-18 31-Dec-19 acquisition / incorporation .o. Name of the Subsidiary Company Actian France Actian Australia Pty Ltd # Actian Actian Europe Limited # Actian Germany GmbH Actian International, Inc. # Pervasive Software, Inc. Actian Netherlands B.V. Actian Netherlands B.V. Solutions GmbH H&D IT H&D International GmbH Hönigsberg & Düvel Datentechnik Czech s.r Hönigsberg & Düvel Corporation 2-Oct-18 31-Dec-19 H&D Training und Consulting Training H&D GmbH H&D IT Professional Services H&D IT GmbH CATIS GmbH CATIS H&D IT Automotive Services H&D IT GmbH Versant GmbH Versant Software LLC Versant qmo-it GmbH H&D Services for Engineering GmbH CA Management Services GmbH CA 2-Oct-18 31-Dec-19 H&D ITAS Infrastructure Services H&D ITAS GmbH Honisgberg & Duvel Datentichnik GMBH H&D Business Services GmbH 2-Oct-18 31-Dec-19 97 Actian Corporation (Consolidated)98 17-Jul-18 31-Dec-19 99 111 117 118 112 114 119 113 115 116 110 105 100 104 Private LimitedTechnology Actian 17-Jul-18 103 120 101 102 106 108 121 122 107 India Private Limited Versant 109 17-Jul-18 S.No

Annual Report 2019-20 322 (in Extent of percentage) shareholding

- 100% - 100% - 100% - 100% - 100% - 100% - 100% - - 100% 100% (Amount in ₹ Thousand) Dividend Proposed - - 100% - - 100% - - 100% - - 100% 796 (1,243) (2,624) after (Loss) Profit / taxation

- - -

for taxation Provision ------(949) (98) (851) (1,243) (2,624) (Loss) before Profit / taxation - - - - 26,806 796 52,372 3,788 1,760 2,028 114,443 114,443 211,655 211,655 21,612 5,836 15,776 308,507 403,031 (7,087) 8,417 (15,504) 2,197,618 114,737 1,457,045 31,212 74,526 83,525 52,971 21,555 1,202,353 Turnover Turnover ------(other than in subsidiaries) Investments - 383 819 Total Total Liabilities 3,478 9,987 7,986 34,711 34,711 32,710 166,802 164,801 Total Assets - - - - (5,728) 149,754 155,482 Surplus Reserves & 1 76 94 50 80 71 - 187 143 4,300 (3,436) 3,385 2,521 3,662 4,345 46,456 38,449 15,178 605,267 925,602 305,157 Share 195,071 83,525 1,618,839 1,340,243 Capital Share Capital ( ` ) 1.00 1.00 9.26 0.00 0.40 14,469 (2,624) 13,222 1,377 80.04 80.04 2,001 2,001 71.36 82.74 2,068 2,330 5,217 80.04 2,001 balance Exchange respective sheet date Rate as on

INR INR VND EUR EUR USD CAD 53.06 4,245 41,572 78,350 32,533 EUR MYR 17.51 8,754 (6,429) 2,708 Currency Reporting period ended Financial 31-Mar-20 31-Mar-20 31-Mar-20 31-Mar-20 EUR 31-Mar-20 LKR 31-Mar-20 31-Mar-20 Date of bsolute amount of share capital in the following company: 2-Oct-18 31-Dec-19 2-Oct-18 31-Dec-19 27-Apr-18 10-Oct-19 10-Oct-19 10-Oct-19 10-Oct-19 10-Oct-19 22-Feb-19 31-Dec-19 GTQ 29-Nov-19 acquisition / incorporation rupee equivalents of the figures given in foreign currencies in the accounts of the subsidiary companies, are based on the exchange rates as mentioned above for respective for above mentioned as rates exchange the on based are companies, subsidiary the of accounts the in currencies foreign in given figures the of equivalents rupee Name of the Subsidiary Company H&D ITAS Application Services GmbH H&D ITAS Anonima Guatemala, Sociedad HCL Sankalp Semiconductor GmbH. (Note 4) Sankalp Semiconductor Inc. (Note 4) Lanka (Private) Technologies H C L Limited HCL Technologies Vietnam Vietnam Technologies HCL Company Limited Sankalp USA Inc. (Note 4) #Sankalp USA Sankalp Semiconductor SDN. 10-Oct-19BHD. (Note 4) 31-Dec-19 Sankalp Semiconductor Private Limited (Note 4) Sankguj Semiconductor Private Limited (Note 4) HCL Technologies Corporate Services Limited Technologies HCL C3i (UK) Limited C3i Japan GK Australia Pty Ltd Actian Actian Europe Limited Actian International, Inc. Inc. Sankalp USA Point to Products Limited Name of the Subsidiary Company Indian subsidiary. # Refer table given below for a 123 134 130 126 127 124 Client Services GmbH H&D ITAS 2-Oct-18 31-Dec-19 131 133 132 135 Bulgaria EOODTechnologies HCL 18-Nov-19 31-Dec-19 BGN 40.92 3,478 128 129 125 Süd GmbH H&D ITAS

S.No 2 Notes: 1 323 Statement under Section 129 1 April 2019 1 4 October 2019 4 October 2019 4 October 2019 Date of Merger 27 December 2019 23 December 2019 Anand ijayakumar C. V President and Chief Executive Officer Manish Company Secretary

Transferee company Transferee Italy S.P.A Technologies HCL Software LLC Versant HCL America Inc HCL America Inc HCL Actian corporation

23 May 2019 16 March 2020 angements with DXC. Accordingly, CeleritiFinTech Limited (and its step down subsidiaries) and Celeritifintech Date of Incorporation

S. Madhavan Director Prahlad Rai Bansal Deputy Chief Financial Officer mic, the financial details of few subsidiaries in certain geographies, whose audit is progress, have been reported from their unaudited financials. al number 76, 77 and 78, the Group has equity interest of 49% and 100% dividend rights control. al number 33, 44 and 48, the Group has majority composition of board directors and management control.

s Pty. Limited is under liquidation hence, no financial statement has been prepared as per their local laws. lands Holding B.V. was dissolved on 13 January 2020. iconductor Private Limited (and its subsidiaries) was acquired on 10 October 2019. the entities which have been merged during the year the subsidiaries of HCL Technologies UK Limited, which were incoporated during the year but are yet to commence operations. (India)

Aggarwal HCL Technologies Azerbaijan Limited Liability CompanyHCL Technologies (Vietnam) Company Limited 08 October 2019 HCL Technologies Trinidad and Tobago Limited Name of the Subsidiary Company company Transferor Italy SRL HCL Poet Holdings Inc. Strong-Bridge Holding, INC (Acquired on 1 April 2019) Strong-Bridge Holding, INC (Acquired on 1 April 2019) Strong-Bridge LLC (Acquired on 1 April 2019)Envision Business Consulting, LLC (Acquired on 1 ParAccell LLC. America Inc HCL Sankalp Sem Following are Following are Actian Nether With respect to entities on seri Axon Solution On 30 September 2017, the Group has terminated its existing arr Services Limited (and its step down subsidiaries) has not been consolidated with the Group from that date. Accordingly, their standalone financial statements are considered for the purpose of this statement. With respect to entities on seri In view of the Covid -19 pande

4 5 3 6 Chief Financial Officer 8 10 11 Date: 4 September 2020 7 9 For HCL Technologies Limited Technologies For HCL Shiv Nadar Prateek Place: Noida, UP Chief Strategy Officer Annual Report 2019-20 324 Annual Report 2020 Reimagining Tomorrow’s Enterprise…

US$ 9.9 B REVENUE 150,000+ IDEAPRENEURS 155 NATIONALITIES 46 COUNTRIES

1