EXPERIENCE

JUN 2018–CURRENT Senior Product Designer Ticketmaster/Live Nation, Los Angeles CA Ideate and collaborate with design, product, and engineering teams for Ticketmaster’s B2B Enterprise product and software. Daily tasks include improving and building upon features that artist agents, promoters, box office managers, and internal support teams use to connect with, interact with, and to better serve fans with unforgettable experiences.

NOV 2015–MAY 2018 Senior Product Designer Media Group/, New York NY Work closely with tech, product, and business on building tools and features for our publishing platform. Site brands include: , Gizmodo, Jalopnik, , , Deals, , The Root, Splinter, The A.V. Club, ClickHole, and . Day-to-day tasks involve researching, ideating, testing, and creating a cohesive experience across all sites, for both editors and readers.

JUL 2015–APR 2016 UI/UX/Product Designer Consultant for Various Start-ups Work with start-up clients in retail, e-commerce, and healthcare insurance industries. I lead the design direction while collaborating closely with lead engineers and CEOs to define brand identity, release iPhone app features, and launch web apps.

OCT 2011–JUL 2015 Senior Product Designer LearnVest.com, New York NY MICHELLE CHIANG Concept and create web and mobile products/features, interaction design, michellechiang.com | [email protected] wireframes, user flows, A/B testing, and marketing campaigns. Work closely with the UX and engineering teams in an agile environment. Projects involve researching, brainstorming, sketching, prototyping, and user testing.

MAY 2009–JUL 2011 Senior Designer and Supervisor VCU Recreational Sports, Richmond VA Develop various print and digital materials including: course promotions, Outdoor Adventure Program event listings, banners, posters, and shirt designs. Ideate, arrange, and create main lobby displays. Take photographs for facilities at MCV and Monroe Park Campus. Manage and mentor designers during the second year.

EDUCATION

2007–2011 Virginia Commonwealth University Bachelor of Fine Arts in Graphic Design Dean’s List (7 semesters), Magna Cum Laude

EXHIBITIONS

MAY 2011 VCU 2011 BFA Senior Show 1509 Main Street, Richmond VA Curated work created throughout the design program for a public viewing.

Maps Exhibit 1509 Main Street, Richmond VA Displayed a nautical concept brief and model for a cartographic exhibit.

APR 2010 The Haiti Poster Project Designed a poster with all proceeds toward Doctors Without Borders.

TECHNICAL SKILLS

Sketch, InVision UI prototyping, Adobe Creative Suite, HTML/CSS, Asana and JIRA project management software