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Insurance Industry 2013 and Hiring Outlook

The National Industry 2013 Employment and Hiring Outlook is the latest in a series of whitepapers by GreatInsuranceJobs.com. The main goal of this survey is to provide insurance industry job seekers and insurance employers a very in-depth forecast on how the insurance industry is performing in all aspects of employment.

All previous surveys, as well as this one, can be downloaded at GreatInsuranceJobs.com/whitepaper.

Key findings for 2013: More than 16,000 jobs in the insurance industry are currently open across the nation, and there are another 23,000 forecasted for the rest of 2013. However, the insurance talent pool is shrinking alongside an aging industry.

Qualified candidates with skill-based insurance experience are hard to find, and this situation will only worsen in the years to come.

This survey endeavors to answer the following questions to help understand the state of the employment market in the insurance industry for 2013.

1. How will your company’s hiring be in 2013 as compared to 2012: better, same or worse? 2. Is your company currently hiring for insurance industry positions? 3. What insurance jobs are currently open at your company? 4. What is your forecast for hiring in the 2nd, 3rd and 4th quarters of 2013? 5. If you are hiring in the 2nd, 3rd and 4th quarters of 2013, what positions will be open at your company? 6. What are your company’s biggest hiring challenges? 7. Has your company hired anyone directly using social media (Facebook, LinkedIn or Twitter)? If yes, please indicate the source and number of total hires.

To get the answers, GreatInsuranceJobs.com went right to the source. Our staff spoke via telephone with 173 insurance companies (Property and Casualty/Life and Health), agents and brokers, third party administrators and managing general agents. Insurance Industry Employment Outlook for 2013 GreatInsuranceJobs.com 43 East Pine Street Orlando Florida 32801 800-818-4898 Facebook.com/GreatInsuranceJobs - Twitter.com/Insurancecareer Serving the Insurance Industry Since 2001

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Table of Contents

Methodology Used for Survey Page 3

KEY FINDINGS Page 3

Breakdown of Surveyed Insurance Companies Page 4

Insurance Industry Unemployment Rate/Statistics Page 4

How Many Employees in the Entire Insurance Industry? Page 4

Snapshot of Insurance Industry Occupations Page 5

2013 Insurance Industry Employment Survey Breakdown Page 6

Is Insurance Hiring in 2013 Going to be Better, Same or Worse? Page 6

82% of Surveyed Companies Have Current Job Openings Page 6

96% of Surveyed Insurance Companies Are Hiring in 2013 Page 7

What are Employers Greatest Hiring Challenges? Page 8

Are Insurance Employers Using Social Media to Recruit? Page 10

The 2013 Insurance Industry Employment Survey Analysis Page 10

Conclusion-Insurance Industry has Great Jobs Page 11

Insurance Industry Sign of Caution Page 12

Contact Information Page 13

Job Listings of Open and Forecasted Jobs (sampling) Page 14-16

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2013 Insurance Industry Employment Outlook-Methodology

GreatInsuranceJobs.com conducted phone interviews with 173 insurance companies, agents and brokers, third party administrators and managing general agents between January 8th and January 23rd, 2013. We spoke with key human resource professionals, talent acquisition leaders and business owners to ask them eight questions about the state of their current employment practices and their hiring outlook for 2013.

The 173 insurance entities surveyed employ a total of 339,759 employees representing 15% of the total number of employees in the industry. (Complete chart of insurance entities surveyed on page four.)

Insurance Industry 2013 Employment Outlook

KEY FINDINGS

 Combined, this survey found more than 16,000 jobs currently open in the 173 surveyed companies.  In addition to the 16,000 jobs currently open, more than 23,000 jobs are forecasted to come open in the last three quarters of this year.  40% of surveyed companies indicated that hiring would be better in 2013 when compared to 2012. (31% in 2012)  96% of companies plan on hiring at least one person in 2013. (94% in 2012)  84% of companies currently have open jobs. (82% in 2012)  29% of companies are planning on hiring 51 or more employees in 2013. (31% in 2012)  8% of companies are planning on hiring 200 or more employees. (11% in 2012)  The top six insurance jobs being recruited for are sales positions, call center, claims adjusters, account managers, customer service and IT.  Skilled insurance industry professionals are extremely hard to find.  71% of surveyed companies have not ever recruited anyone directly via social media (Facebook, Twitter, or LinkedIn). Of the 32 companies that did report hiring someone from social media, the main resource was LinkedIn with more than 300 hires.  Unqualified applicants are filling up applicant tracking systems of major insurance companies. Job seekers are applying to all positions, not just the ones they are qualified to do.  Companies surveyed are concerned about their retiring population and about how to replace it with experienced workers. (explained on page 12)

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Breakdown of Surveyed Insurance Companies (2013)

Insurance Entity Number of Number of Total OPEN JOBS Companies Surveyed Employees January 2013 Property and Casualty 104 206,444 11,956 Life and Health 26 89,793 3,344 Managed Care 4 17,454 201 Broker/Agent 24 23,700 879 MGA 4 765 29 Third Party 7 1,171 43 Administrators Other (Independents) 4 432 19

TOTALS: 173 339,759 16,471

Insurance Industry Unemployment Rate (BLS)

YEAR 1/2103 2012 2011 2010 2009 2008 2007 2006 Unemployment 4.7 4.4 5.9 6.2 4.6 3.1 2.4 2.1 Rate (Insurance)

The unemployment rate for the insurance industry continues to reside in the four percent range. While the industry lost 2,000 jobs in January 2013 (from December 2012), the unemployment rate is predicted to stay relatively stable. According to a U.S. Bureau of Labor Statistics (BLS) report in January of 2013, the unemployment rate for the insurance industry is 4.7%. The insurance industry has always trended well below the national unemployment rate. (December 2012, National Unemployment was 7.8%)

Insurance Industry Total Employee Count (thousands) (BLS)

YEAR 1/2013 1/2012 2011 2010 2009 2008 2007 2006

All Employees 2346.4* 2321.6 2222.8 2224.1 2261.4 2281.3 2313.1 2301.8

* projected

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The Jobs in the Insurance Industry (BLS)*

Insurance Employment (Insurance Carriers and Related Activities)

Insurance Jobs Classification # Employed Medium Salary Nationally Actuaries 21,700 $87,650 Claims Adjusters, Appraisers, 263,810 $61,110 Examiners and Investigators

Customer Service Representatives 247,080 $35,530 Human Resource Managers 2,230 $118,580 Insurance Sales Agents 411,500 $46,770 Insurance Underwriters 101,800 $59,290 Office and Administration 812,950 $36,830

Source: bls.gov NAICS 524000 (May 2011)

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2013 Insurance Industry Employment Survey Breakdown (See methodology used for survey on page 3.)

1. Compared to 2012, will your overall insurance industry hiring forecast be better, the same or worse in 2013?

January 2013 January 2012 December 2010 February 2010 November 2009 WORSE 5% 8% 3% 8% 18% SAME 54% 61% 70% 56.3% 72% BETTER 40% 31% 25% 35.7% 7%

After talking to more than 170 insurance companies, this year many more stated that they felt hiring would be better than last year. Sales agents were one area that many companies stated they were putting in significant recruiting investments to find talent. In addition, brokers and agents are seeing an uptick in business which is creating account manager and administration jobs. Also standing out in this survey was the amount of openings available in 2013 for direct hire insurance technology professionals.

2. Do you have any current insurance job openings?

January 2013 January 2012 December 2010 February 2010 September 2009 YES 84% 82% 84% 74% 83% NO 16% 18% 16% 26% 17%

Out of the 173 insurance companies surveyed, only a handful of companies indicated that they do not have a job open right now. We asked each company to give us the number of insurance jobs they currently have open and we found more than 16,000 jobs across the board. (See chart on page 4.)

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3. If your company has current (January 2013) job openings, what types of jobs are available?

This survey found more than 16,000 currently open jobs in January of 2013. Some examples: Corporate Synergies is looking for sales professionals, and Universal Property and Casualty, LuVullo Associates, IAT Group and American Integrity Insurance are all looking for claims professionals, while QBE is looking for actuaries. Overall, most companies have current job openings. For job seekers, some of the jobs that are available reside at companies many have never may never heard of before. This is the hidden job market where many great insurance opportunities can be found.

4. What is your insurance industry hiring outlook for the 2nd, 3rd and 4th quarters of 2013, by number of future hires?

Projected # JANUARY JANUARY DECEMBER FEBRUARY SEPTEMBER of Hires in 2013 2012 2011 2010 2009 2013 NO 6% 5% 15.3% 21% HIRES 0 4% 1-5 30% 32% 31.5% 36% HIRES 124 39% 6-10 13% 11% 13.5% 11.3% HIRES 162 11% 11-20 9% 11% 5.4% 9.1% HIRES 645 17% 21-50 11% 11% 12.6% 8.6% HIRES 679 8.5% 51-100 12% 8% 6.3% 4.1% HIRES 1224 7.5% 101- 200 1520 5% 8% 7% 2.7% 3.2% HIRES 201+ 11% 15% 12.6% 8.1% HIRES 18,981 8% Total of Projected 23,335 Insurance Industry Hires in 2013

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5. If you are hiring in the 2nd, 3rd and 4th quarters of 2013, what positions will be open at your company?

This survey found that more than 23,000 jobs are being forecasted for the last three quarters of the year, in addition to the 16,000 jobs currently open in the insurance industry. On pages 14-19, we posted some of the positions that are open or forecasted. Employers who did forecast positions seemed to indicate many of the future openings will come from normal turnover. However, some companies are opening new offices, adding product lines and expanding sales staff. Independent claim adjusting companies noted a higher demand for their services creating new opportunities for claims professionals. Companies like Nationwide and Allstate are both in an agency growth mode. While these are not your typical 9-to-5 jobs, for those with some entrepreneurial spirit and some financial backing, this could be a great opportunity to stay in the insurance business with your own company. Lastly, technology positions (especially home office) are in huge demand. These include web developers, java developers, IT, SEO and content specialists, as well as database administrators.

6. Insurance Employers: What are your greatest hiring challenges?

Insurance employers did not waste any time telling GreatInsuranceJobs.com about their hiring challenges. Once again, the clear winner is unqualified job seekers applying to any and all job openings. With the national unemployment rate still high and many underemployed and unemployed job seekers applying to any job during a job search, companies are getting an extraordinary amount of applications.

Even though the insurance industry is under 5% unemployment, many companies also indicated that they are having a hard time finding certain types of employees with specific insurance skill sets. In this group are insurance producers (sales), actuaries, product managers, technology professionals and specialized commercial underwriters.

Challenges in hiring great people in the insurance industry come in all shapes and sizes. The 173 insurance companies shared with us some insights into what they are experiencing:

1. 14 companies mentioned retirement issues and the effect it will have on their recruiting in the next couple years. “We have a lot of people retiring and no clear direction how we will replace these employees,” one HR Director stated. She also added that she was surprised by the advanced age of her workforce. 2. Quite a few companies stated that they do not have a very competitive reason to attract great talent. Post-recession changes in company benefits, smaller workforce and over- worked employees have made for uncertain an recruiting landscape. 3. The unpredictable economy is a challenge for many insurance companies. Many companies stated they want to hire but do not have a complete and clear direction on when the hiring will take place. Many of the open positions are replacements.

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4. Competition for top insurance talent is challenging. Many insurance companies have very different salary grades and compensation packages that are just not strong enough to attract top talent. “If we find a great candidate for a significant position, that same person will usually have offers from our competitors that we just can’t touch,” is typical of responses. 5. Finding very specialized talent in technology is extremely challenging for many insurance companies. IT and web development departments want to hire employees, not contractors (even though most companies surveyed use contractors). Once hired, the even bigger challenge is retention. 6. Hiring sales professionals will always be a challenge for insurance companies, agencies and brokers. Even more challenging is hiring 100% commissioned sales professionals. The turnover in this area is huge with high costs to do business. 7. The claims industry is having a very hard time nationwide finding inside property (homeowners especially) claims professionals. 8. Many companies stated it is hard to find qualified talent that can move or live near their location. A particular example: Loudoun Mutual Insurance Company, located in Waterford, Virginia. 9. Attracting college graduates to enter the insurance industry is a challenge for many companies. 10. Finding inside telephonic nurse case managers was a challenge mentioned by seven insurance companies. 11. Recruiting budgets are very limited. Many recruiting resources have been cut, causing a lot of openings to remain open. 12. Finding insurance talent that has a desire to work with a strong work ethic has proved tough. More than 15 companies mentioned that even when they find qualified talent, the soft skills don’t line up with the company.

Talent acquisition managers, human resource professionals and owners also have to make decisions on what recruiting sources they can budget for and use that will support their hiring requisitions. Job boards, social media recruiting products and applicant tracking system CRM’s are all on the table. With so many choices, the challenge lies in which recruiting sources will deliver the goods.

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7. Has your company hired anyone directly using social media (Facebook, LinkedIn or Twitter)? If yes, please indicate the source and number of total hires. How are insurance companies using social media to find insurance talent? (Jan. 2013) Number of Total # of Total # of Total # of Companies hires via hires via hires via Reporting LinkedIn.com Facebook.com Twitter.com YES 32 302 6 1 NO 121 Didn’t Know 18

LinkedIn is the clear winner for the insurance industry. Many insurance companies have career Facebook and Twitter accounts but are seeing no “direct hires” from these sources. What does all this mean? Insurance companies surveyed indicated they like LinkedIn because it is more of a professional meeting place with fairly easy search capabilities to find insurance candidates. “It is a free resume database,” stated one agency manager. The drawback to LinkedIn for some companies is that even when they find a potential match, they have to reach out to them directly. For some companies, they just don’t have the manpower to do that.

Challenges for some companies when we asked this question was the fact they still don’t have access to Facebook, YouTube, Twitter or other social while at work. Therefore, they do not use these resources.

The 2013 Insurance Industry Employment Survey Analysis

More than 16,000 Jobs Currently Open and 23,335 Forecasted for the Insurance Industry

GreatInsuranceJobs.com once again wants to thank the 173 insurance companies, which represent almost 15% of the industry based on employee count, for sharing valuable hiring information. Our goal in providing this report to the insurance industry is to talk to human resource professionals, talent acquisition managers and owners via phone to get a real sense of how they view hiring in the insurance

GreatInsuranceJobs.com 43 East Pine Street Orlando Florida 32801 800-818-4898 Facebook.com/GreatInsuranceJobs - Twitter.com/Insurancecareer Serving the Insurance Industry Since 2001

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Overall, the insurance industry is plugging along and we expect 2013 to look a lot like 2012. We do see fewer jobs forecasted this year: 23,335 in 2013 vs. 27,000 in 2012. What may be different this year is some of the major changes starting to take place in healthcare reform that is affecting brokers, agents and health insurance professionals. Conversely, technology in the industry is changing quickly and companies that have huge capital expenditures in this area are creating jobs they may not have had available just a couple of years ago.

Something that has not changed is the challenge to find great insurance talent. With the insurance industry unemployment rate under 5% and the high number of retirements on the horizon, insurance companies either are or soon will be scrambling for qualified talent. Replacing key managers, executives and vice presidents in all insurance sectors is something to watch in the next few years. The surveyed companies also indicated they are not doing a good job of recruiting at colleges to get fresh insurance talent into the mix.

It also appears that many jobs that are open (excluding the entry level sales positions) are being filled with “exact matches” instead of hiring and training. Many of the open jobs found in this survey require extensive claims, underwriting, actuarial and IT backgrounds. Without that direct experience, insurance job seekers are not even considered. This “exact skill match” is also the reason many human resource departments work overtime going through mounds of unqualified resumes. This “exact match” hiring trend is also heating up the recruiting competition between companies. A few companies mentioned they lose great skilled insurance employees because they cannot match the compensation packages from aggressive competitors who are directly recruiting their talent.

Conclusion

The insurance industry has jobs, and those are good jobs. As previously stated, many of the jobs require matching skill sets. If you are an underwriter, nurse case manager, IT professional, property claims adjuster, commercial lines producer, web developer, actuary or executive assistant, the insurance industry has a job for you.

However, if you are outside the insurance industry and want to break in, job seekers are finding this extremely difficult unless they go through the sales route. For many, this is not even an option. The majority of the insurance jobs found in this survey all seem to require an insurance background.

Insurance Industry Sign of Caution

After five years of producing employment outlook surveys for the insurance industry, a couple common themes have stood out that, if not taken seriously, could actually set the insurance industry back. It all has to do with getting talent and the right talent.

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Consider this from The Insurance Journal (1/17/12), “The insurance industry workforce is old. The average age of an insurance industry professional is 54, and 60 percent of insurance industry professionals are older than 45. According to a 2010 McKinsey report, 20 percent of the insurance workforce is near retirement age compared to 15 percent in the broader financial services workforce. By 2018, this number for the insurance industry is expected to rise to 25 percent.”

Also, the Bureau of Labor Statistics report is estimating that 60% of all new jobs in the 21st century (all sectors) will require job seekers to have certain skills that only 20% of the workforce will actually possess.

The companies GreatInsuranceJobs.com surveyed have been hearing this for years, but the great recession didn’t make this issue seem so big. However, in the last two surveys, companies are really concerned about future hiring for three big reasons: drain, dorms and diversity.

1. Drain: Replacing the knowledge that the retiring talent is taking with them. Companies must decide not only on how they will replace these employees, but how to translate and identify the skill sets these employees had that are critical in today’s insurance marketplace. 2. Dorms: College recruiting, training programs and making the insurance business “cool” to talented young people considering career paths. Many insurance companies haven’t been focused here for too long of a time period. 3. Diversity: Many insurance companies indicated they have not been doing enough to get a diversified workforce over the years.

These are all very large concerns for the insurance industry. This survey was clear; companies know that filling key insurance positions now and in the future with the right people is going to be challenging. Ironically, the insurance industry is stable, has great career paths, great benefits, is almost recession proof, has all levels of workers and is usually very financially sound. Potential candidates should be flocking to the insurance industry. The work that needs to be done is to make in insurance more visible and accessible to the masses. When anyone is asked how they got their job in the insurance industry, the answer can’t be, “My dad got me this job; he’s been in the industry forever.” A separate but related PR challenge is to make potential candidates understand there is more to this industry than life insurance sales jobs.

What will work? Maybe a collaborative effort from the industry itself to brand the insurance industry for what it is: one of the greatest industries in the world with all types of fantastic jobs!

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About GreatInsuranceJobs.com

GreatInsuranceJobs.com, LLC. is the premier online employment for the Insurance Industry. Over 1,800 employers utilize GreatInsuranceJobs.com to connect with monthly traffic of over 150,000 insurance professionals throughout the country. GreatInsuranceJobs.com delivers a highly targeted candidate audience with our #1 position for Insurance Jobs in all major search engines (Google, Yahoo, and Bing). www.GreatInsuranceJobs.com was founded by Scott Kotroba and Roger Lear in 2001. GIJ hosts the largest database of insurance talent in the country.

Report written by: Roger Lear, Co-Founder GreatInsuranceJobs.com

[email protected] 800-818-4898, ext.2102 Roger’s LinkedIn

Scott Kotroba, President/Co-Founder [email protected] 800-818-4898, ext.2101 Scott’s LinkedIn

Facebook.com/GreatInsuranceJobs Twitter.com/InsuranceCareer

To request a media kit, please contact our Marketing Department, Bradley Sparrow ([email protected]) at 800-818-4898.

(Link to Download the 2013 Insurance Industry Employment Outlook-www.greatinsurancejobs.com/whitepaper)

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Sampling of Surveyed Insurance Companies (List includes name of company and current/future openings as of 1/2013) Liberty Mutual Actuary, Claims, Customer Service, Sales, Underwriting USAA Claims, Risk Management, Customer Service, Underwriting, Travelers Workers Compensation, Claims, Underwriting, Sales, Customer Service, IT, Nurse Case Managers

Farmers Insurance Underwriting, Actuary, Claims, Claims Litigation, IT

Nationwide Insurance Sales, Claims, Customer Service, Underwriting, IT,

State Farm Insurance Underwriting, Claims, Financial, IT Legal Engle Martin & Associates, Inc. Claims, Billing, Adjusters, Admin Midwest Marketing Associates, Inc. insurance agents, (always looking) The Gibraltar Group Marketing, Sales, Risk, Admin Insurance Office of America, Inc. Acct Assist, Team Support, Acct Managers Midwest Employers Casualty Co. Claims, Underwriting, I.T. IBEX Business Solutions Sales, Claims, Administration CSE Insurance Group Underwriter South & Western Entry Level Positions Empower MGA Bi Adjuster, MD Adjuster Cambridge Property & Casualty Account Executive, Account Managers FHM Insurance Company 2 Risk Management, underwriting assistant, COO

ICAT I.T. Michigan Insurance Company Commercials Lines, Underwriting, Commercial Manager Wendelken Assistant Analyst Texas Association Of Public Schools Admin, Sales, Adjuster, Finance Merchants Sales North Star Companies IT, Processing tech Berkely Mid-Atlantic claims, underwriting Absolute Integrity Insurance Sales Church Mutual Sales, Risk, Analyst, Workers Comp Prosurity, Inc. agents The Motorist Group Underwriting, Claims, Sales, Analyst, Actuarial, Adjusters, Workers Comp, American Financial Network sales/marketing McAnnally Appraisal Services Data Entry Clerk, Auto Damage Appraiser Lowry & Associates premium auditors, phone auditors Accident Fund Loss Control, Claims, Mgmt. McNeill Sales, CSR's , Underwriting, Marketing, Operations

MEDMARC Insurance Group claims, underwriter Amalgamated life Underwriting, Sales, Case Mgmt., Analyst 1st source Inside CSA

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Acadia Insurance underwriting, claims, loss control, workers comp,

CUNA Mutual Group Financial Services Provider, CSR, Indemnity Insurance Corporation of DC Accounting, Attorney's, Risk, Analyst Delta Dental of Georgia Actuarial, Operations, Analyst, Communications Tick Tock Benefits benefit counselors, account development managers

Employers Insurance Group, Previously AmComp claims, underwriting, loss prevention, customer support ADP Total Source workers comp Darwin Professional Underwriters, Inc. underwriting, claims, support Lincoln Heritage Life Insurance Agents Platinum Group of Companies service, claims, claims adjuster trainees Glatfelter Insurance Group Risk, Claims, Sales, Customer Service Insurance Relief sales, Underwriter, Analyst, SCOR Global Life Americas Claims, actuary, underwriting ICS Merrill Analyst, Administrative, Sales National Interstate Insurance claims, underwriting, marketing, loss control, product, risk management, compliance, agency manager, regional account manager Meadowbrook Insurance Claims, Underwriting, Loss Control Acceptance Insurance customer service reps, agents, adjuster, controller, clerical, claims supervisor ISI Insurance Services Inspectors, auditors American Agricultural Insurance Company Marketing Manager USI Insurance Services, LLC sales, claims, loss control, administrative, financial, CSR Baltimore Equitable Insurance Field Underwriter Secur-All Insurance Agency Customer Service Rep Extensis Group (NIP Group) marketing, litigation, account management, claims reps, sales Sagicor Life USA sales (always hiring and looking) recruiters, trainers, market research analyst The Republic Group Insurance Claims. Underwriting Mills Mehr & Associates adjusters Grinnell Mutual Claims, loss control, adjusters, underwriting Superior Access Insurance Services Agency Underwriter Prudential - Marlton, NJ Branch Financial Professional Associate, Administrative, Marketing Assistant, Customer Service Rep

Propel Insurance Claims Gentry Insurance Agency producers National Lloyds Insurance Company local clerical RSUI High Level Underwriting Capstone ISG property/liability adjusters Timothy Brown Insurance Agency Inc. Agents, customer service reps, agency producers

Cameron Mutual Group claims Superior Insurance MG Inc. Agents / Adjusters Prime Insurance Company Claims, Administration GreatInsuranceJobs.com 43 East Pine Street Orlando Florida 32801 800-818-4898 Facebook.com/GreatInsuranceJobs - Twitter.com/Insurancecareer Serving the Insurance Industry Since 2001

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Builders Insurance Group Lead General Liability Adjuster BIS (Insco Dico) Underwriters, Administration, Claims, Subrogation, Management A-Abana Auto Insurance Sales Agents American Arbitration No Fault, Claims Corporate Synergies sales Risk Transfer Underwriters, Supervisor of Retail, VP Risk Portfolio Mgmt. LoVullo Associates Inc Claims, Underwriting Unico American Corporation (Crusader Insurance) VP of Claims, Experienced Claims Adjuster Beynon & Co. Agent FCCI Insurance Group Underwriting, Loss Control, Surety, Insurance Servicing and Adjusting Company Claims Manager The Woodlands Financial Group Agents, accounting, underwriting, CSR's Celina Insurance Group sales, trainees, compliance Universal Property & Casualty Inside Claims Adjuster Pinnacle Assurance customer service, underwriting, marketing reps The UIS Group Commercial Insurance Loss Control Great West Casualty liability adjusters, claims processors, physical damage adjusters IAT Group Claims, Underwriting EMC Insurance Companies internships, programmers, underwriters, appraisers, claims adjusters, actuarial, file clerks

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