REQUENA-UTIEL WINE

TOURISM PRODUCT

CONCEPTUALIZATION

CONTENTS

Page Utiel Wine TourismProduct Conceptualization 1. Precedents and methodology ...... 3 -

2. Requena-Utiel area ...... 4 Requena

3. The wine tourism territory ...... 4

4. The wine tourism product.....…...………………...... 5

5. Issue markets and target customers… ...... 7

6. Establishment card annexed ...………………..………..8

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1. Precedents and methodology

Considering an analysis process of supply and wine-related resources, some conceptualization strategies are proposed, in order to strengthen individual

offers and tourist packages.

Utiel Wine TourismProduct Conceptualization - This product conceptualization also offers all the basic information to work on

product communication. Requena

Methodology: Interviews to 25 stakeholders of the wine tourism area (wine cellar owners, accommodation establishments and restaurants, adventure tourism companies, museums, etc.), making possible:

- Verification of the current situation of wine tourism in the territory,

with the main problems, positive aspects to operate, preferential

markets...

- Identification and evaluation of the main tourist resources in relation

with wine tourism to enhance and market them.

- Development of more than 30 Mystery Shopping analyses for tourism

establishments, in order to evaluate infrastructures and quality of

service.

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2. Requena-Utiel area

Requena-Utiel area is located in the northwest of the province of . It is bounded by Castilla-La Mancha autonomous community to the north and west, by Los Serranos area to the northeast, by Hoya de Buñol area to the east and by

Valle de area to the south. Requena-Utiel area is a 1.725,90 km² plateau with an altitude of 750 metres above sea level, with a continental

climate. Utiel Wine TourismProduct Conceptualization

At a tourist level, the geographical location makes easy wine tourism -

development, specially thanks to the closeness to the city of Valencia (50 Requena minutes by car) and other coastal tourist destinations.

3. The wine tourism territory

3.1. Resources, attractives and other elements in the territory

- Historical Heritage in “La Villa” of Requena

- Wine and archaeology (“Las Pilillas” site)

- “Cultural Scenery of Wine and Wineyards” proposal for UNESCO declaration

- Variety of wine cellars

- Utiel – Requena Regulatory Council

- Oenology and Vine-growing Technological Institute “Instituto Tecnológico

de Viticultura y Enología”

- Important gastronomical variety

- Accommodation

- Adventure tourism

- Complementary resources and museums

- Events and Fiestas

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3.2. Importance analysis

An importance matrix has been developed from the results of the interviews during the fieldwork, the expert knowledge of the work team and the static information evaluation with these results:

-Visitable wine cellars are the most outstanding tourist resources, followed by

vineyard landscapes and wine culture in the area.

Utiel Wine TourismProduct Conceptualization - -Gastronomical attractive and local restaurants are the most popular resources

(over wine cellars), because of the strong communication strategies about local Requena cold meat and sausages, despite the fact that it has a limited relevance as a tourist resource.

-Heritage resources of the area have only one point of reference: Requena old town, a complementary resource.

-The adventure tourism supply is the less important in the destination, but it could be important as a complement to the tourist territory.

4. The wine tourism product

4.1. Conceptualization

“An organized commercial tourist product integrating the majority of villages of

Requena-Utiel area, placing in the market its wine-related tourist attractives, its vineyard landscapes and its wine-related millennial culture; in combination with its gastronomical richness, its cultural heritage and the complementary adventure tourism activities”.

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4.2. Product qualities

Considering tourist resources of the area, these are the main desirable features for the product to achieve the success in the tourist market:

-Authenticity: feeling an attractive immersion in the wine and wineyard land.

-Consumable: the wine cellars must be open and with a well designed tourist experience.

-Comfort: making easy the tourist experience during the stay (timetables and

Utiel Wine TourismProduct Conceptualization - signposting)

-Soundness: offering complete and truthful information about wines Requena production, specially for professional customers.

-Variety: offering different experiences related to wines.

-Sustainability: concerning preservation of nature, culture and history values, without affecting economic development in a negative way.

-Fun: offering enjoyable experiences around wine tourism product.

4.3. Product components

Main complements:

- Wine cellars selection (deben brindar la posibilidad de entrar en contacto

con el viñedo, entender cómo se cultiva, conocer las cepas autóctonas,

disfrutar de vistas panorámicas y pasearse entre viñedos).

- “Cultural Scenery of Wine and Wineyards” (taking advantage of it, even it

UNESCO don’t declare it).

- Education courses, workshops and wine tastes.

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Satellite complements:

- Gastronomy

- Heritage

- Events and Fiestas

- Adventure tourism

5. Issue markets and target customers

Utiel Wine TourismProduct Conceptualization - 5.1. Preferential issue markets

Requena

- Nearby residents: it is the main market of this wine tourism product, and

it can create a continuous demand across time. There are 2,5 millions of

people 1’5 hours away from the area, because of the nearby location of

Valencia city. This is an interesting market for weekends (individual

visitors) and during the week (business groups, companies,

senior...)Deberán buscarse:

- Nearby destinations tourists: the 2,9 million national and foreign visitors

received by the Valencia Community involve an important potential

market. The main moments are summer, Holy Week, long weekends and

weekends from February to October.

- Mid-range tourists: includes the city of Madrid, with its 6 million people

metropolitan area, specially due to the good road and high speed train

communications.

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5.2. Target customers

- Couples and small groups / recreation

- Big leisure groups / recreation

- Couples and small amateur groups

- Companies and institutions in the area

- Gastronomy and oenology professionals

- Wine routes and gastronomy tours for groups.

Utiel Wine TourismProduct Conceptualization - Travel agencies -

- Empresas organizadoras de eventos Requena - Restaurants, wine bars, hotels.

- Websites such as Atrápalo, Smart Box, etc.

6. Establishment card annexed

97 resources have been considered as interesting components for Requena-

Utiel wine tourism product launch, specially concerning joint work with tour operators:

- 21 wine cellars

- 25 hotels and country houses

- 13 restaurants

- 8 museums

- 2 wine bars

- 17 inbound operators

- 5 adventure tourism companies

- 7 Fairs and fiestas

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