Regional Council 2019-20 Annual Report TABLE OF CONTENTS

Mayor and CEO message 1 Vision, goals and purpose 2 Results at a glance 4 Corporate financial statements capital 6 Works highlights 12 Councillors 14 Overseas travel 19 Complaints management 20 Expenditure on grants 22 Corporate plan 41 Water and waste 49 Additional information 64 Summary of rates and concessions 65 Internal audit 66 Investigation notices 66 Senior management remuneration 66

ADMINISTRATION CENTRE 119-145 Spence Street Cairns 4870

POSTAL ADDRESS PO Box 359 Cairns Q 4870 Phone: 1300 692 247 Email: [email protected] Annual Report 2019/20 1 John Andrejic Officer Chief Executive John Andrejic Officer Chief Executive

. Bob Manning Mayor Bob Manning Mayor An investment of more than $54.5M was spent on improving water and waste facilities, with $3.3M spent to create mini solar farms at Council’s wastewater treatment plants will that generate 1.7mW of energy per year, and $6M major upgrade on of the the Materials Recovery Facility which will boost the amount of waste diverted from landfill to 85-90% tonnes a year. and double its processing capacity to 30,000 These projects are critical components of Council’s broader agenda to achieve desirable environmental outcomes, based on our commitment as a Reef Guardian Council and with the knowledge that the community highly values the protection of our unique natural environment. It was with this in Climate mind that Summit the was first ever held students Cairns from in 15 Youth high schools to November share their aspirations for 2019 to the future. Their valuable feedback and ideas will help shape enable Council’s policy and actions to address climate change over the next 10 years. Clearly the year ahead holds many challenges for the overall As most coronavirus organisations crisis, did our Council response”, at but focused it is time on the now to “survival look towards planning the beginning and future. for To that end, Council has collaborated with more of than the 100 local charity organisations, government agencies, education providers, businesses, industry groups and peak bodies to develop the COVID-19 Cairns Local Recovery Plan. This is a detailed list of completed staged and tasks planned and – actions that – COVID Cairns will both into a help more resilient transform and diverse post- community and economy. With four new Councillors welcomed into the Chamber after the Local Government continue with its strong civic leadership and decision making election in March, and will undertake all actions necessary to help the economy Council will and our community find a new normal.

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at Gordonvale. International Tennis Centre as well as $1.15M on Alley Park roofs for the Martyn Street Netball Centre and the playgrounds, $1.8M on public swimming pools, $4.2M on to progress the Northern Beaches Leisure Trail, $2.9M on improving sporting and recreational facilities including $2M In the sporting and cultural sector, $17.5M was spent on largely completed, and more than $4.3M spent on footpaths. In addition, the redevelopment of Florence Street was also Road, Edmonton. Smithfield, and the signalisation of Bicentennial /Robert Street project, the major upgrade to McGregor Road, Edmonton and Lake Morris Road, the Magazine / Arnold Redlynch village intersection, upgrades to Mill Road, including major works such as the refurbishment of the city, with $50.6M spent on the road network and footpaths, Projects were delivered across the length and breadth of the was invested locally. Perhaps more importantly, 87 per cent of this expenditure renewals and other services delivered to the community. with delivering the works program, and for maintenance, during the financial year on materials and services associated Of note was Council’s expenditure of more than $394M capital works program across the city. investment in community infrastructure, with a $165.5M sixth consecutive rate rise below CPI – and continued strong balanced Budget which was based on a rate rise of 1.5% – the Council started the year with the release of a $316M deficit, compared to a $236,000 surplus the previous year. deficit, compared to a $236,000 surplus resulted in Council finishing the 19/20 year with a $1.6M required to bring works forward to stimulate the economy The effect on revenue streams and the additional funding payment of rates and providing relief to lessees payment of rates and providing relief to Hardship Policy developed to assist residents with the charges and extension of payments, as well as a Financial provide some relief for business through the waiving of Council developed a suite of assistance measures designed to crisis. challenging economic and social changes generated by the response by the organisation so as to adapt to the year required an immediate, considered and effective The onset of coronavirus in the third quarter of the financial pandemic. levels of Government in Australia, as a result of the COVID-19 history of Cairns Regional Council, and, indeed, for all three recorded as one of the most extraordinary periods in the There is no doubt that the 2019-20 financial year will be

Mayor and CEO and Mayor Council Regional Cairns Annual Report 2019/20 2 s ' services, nature Be innovative and creative, and creative, Be innovative Maintain the region relaxed Improve transport Enhance wellbeing and safety in the community Ensure our communities are prepared for disasters employment and education opportunities to everyone grow and diversify our economy and diversify grow LIVEABILITY • • • • • Provide equal A safe and secure city that is city that and secure A safe to in and connected live to easy the world ' Cairns pristine natural environment Make better use of our natural resources Develop renewable energy sources water Maintain clean air, and waste Value and protect and vibrant communities and vibrant Purpose Support and respect distinctive distinctive Support and respect NATURAL ASSETS NATURAL • • • • That our iconic natural assets assets natural our iconic That enhanced and maintained, are connected o serve the communityTo serve - oals and Goals purpose

Embrace a smart Embrace and agenda communities and innovation inspire through entrepreneurship and technology access to resources Deliver events, activities and events, Deliver bring that performances and social benefits economic the community to Grow and sustain Grow and education employment opportunities Support a strong and diverse Support a strong economy tourism to grow Continue its and recognise economy the region to value

lifestyle and surroundings lifestyle

A strong diversified and resilient resilient and diversified A strong supports that aconomy regional and existing of new the growth business activities and industry, employment long term provides opportunities Value our natural environment, environment, our natural Value • • • • •

STRATEGIC OBJECTIVES STRATEGIC Our Goals

Our vision Our ECONOMY

Vision, Vision, Cairns Regional Council Council Regional Cairns Annual Report 2019/20 3 Collaborate and build Collaborate partnerships working and community between plan and to government services better deliver Consider decision-making based on collaboration, and accountable transparent leadership of culture a safety Promote and home safe ‘everyone and everyday’ today well Deliver best value customer value best Deliver the community service to an organisational Encourage of continuous culture and business improvement efficiencies COMMUNITY SERVING THE THE SERVING An efficient organisation organisation An efficient service practice best providing leadership, through delivery effective management of people, assets and finances • • • • • that CULTURE Support social and groups community and place heritage Culture, and shared valued, are celebrated Build vibrancy through Build vibrancy and events community activities Be recognised as the Arts Be recognised of Capital and Cultural Northern Australia Support a rich and diverse accessible through culture and public facilities initatives community

• • • • • COMMUNITY & COMMUNITY reflect its unique character, reflect its unique character, roles and needs A vibrant, inclusive and healthy and healthy inclusive A vibrant, community with access to services and facilities STRATEGIC OBJECTIVES STRATEGIC

Our Goals Our Cairns Regional Council Council Regional Cairns Purpose and Goals Vision, Annual Report 2019/20 4 cess of x n e am i s readers to easily ogr s pr The financial impact of

with a $1.6M operating ork y. 3.5 43.1 15.6 22.4 al w (1.6) (5.1) 313.2 314.8 276.0 165.5 4,131.6 3,855.6 apit $ Million c communit

Financial Statements with the aim of , was moved from capital expenditure to

ering a y deliv as the general e b

in Council thefinishing year frastructur Council as well

and has resulted for

ommunity in year

n c vily i he adjusted operating position is a $5.1M deficit. This expenditure was in line with t hea Operating Revenue Operating Operating Expenses Operating Position Operating ERP Implementation Position Operating Adjusted Income Capital Expenses Capital Result Net Assets Total Community Assets Net Expenditure Works Capital Total Total Liabilities Total T ves o in ) . software tinued t on Council has been significant expenditure.

con The operating position includes a one-off implementation cost Planning of (ERP $3.5M associated with Enterprise Resource providing understandable information to members of our community. The use of graphs allow evaluate Council’s financial performance and financial position. In addition, indicators of Council’s performance. statistics and ratios that can be useful this report includes key financial 2019/20 has been an extraordinary COVID-19 Statements for further information on these impacts. deficit. Refer to note 1 of the Financial This community financial report shows a summary of the Council's budget expectations, however due to a change in accounting treatment Council operating Cairns Regional Council Council Regional Cairns Glance a At Results 2019/20 $165.5M. Annual Report 2019/20 5

Local position Financial long-term community the the infrastructure maintenance, the and the in and the resulting profit other accounts including These . the with monitor Council’s cash Council’s how healthy generally have very long equity on with sector help of (what we owe) we (what from which significant items impact public all and displays Council’s displays expenses the reflection paid of costs associated costs liabilities to also and ), be a The Local Government Act 2009 This can expenses unique , Council is required to prepare general purpose transfers to sewerage assets, Multicultural Affairs to of and equity and and presents three sustainability indicators that have been set detailed breakdown - a summary . assets (what we own we (what assets . This report has been prepared in accordance with Australian Racing a . . Community the displays Council’s revenue - provides - presents displays - liabilities). net result attributable to Council. Council. to attributable result net Equity - reports how revenue received revenue how reports total Local Government, for providing local government services. government local providing for the Local Government Regulat on 2012 Financial Sustainability in Statements Position of as 2019-20 financial year of to finance capital works and new assets to the greatest extent possible from revenue, used minus Flows - Flows be aims Changes Comprehensive Income manages infrastructure assets that are largely Financial Financial Cash only of of Measures of of Department and the . amount known amount decisions. (total assets erm the by controls continues to implement its Asset Management Plans in order to facilitate sound strategic asset continues to implement its Asset Management Plans in order to facilitate Long-T Notes to Statement Statement Statement Statement sustainability of all councils across Queensland sustainability of all councils across up retained surplus, capital and other reserves retained surplus, capital and other Statements and what these items represent or loss given point in time. of Council is at any balances . comprehensive income equity

• • • • • •

Financial Statements for the Accounting Standards and complies with the requirements of the Under the requirements of the Assumptions and Principles Council’s Debt Policy Council Council The business activities of Cairns Water and Cairns Resource Recovery (Cairns Waste) return a dividend to Council in recognition that they have been established to further good governance. services and infrastructure to the community. Dividends are then utilised to provide Government Regulat on 2012. Council’s annual expenditure. depreciation and replacement of these assets form a material part of management be funded by borrowings. grants and subsidies. Operating activities or recurrent expenditure cannot assets include roads, bridges, footpaths, water reticulation can and lives useful contained in this report include: in this report contained The Financial Statements in this report cover a 12-month period ending 30 June 2020. The Financial Statements

Background Cairns Regional Council Council Regional Cairns Glance a At Results 2019/20 Annual Report 2019/20 6 Rates and levies $265.1M levies and Rates $22.1M and charges Fees revenue Other recurrent $18.1M - Grants, Operating & contributions subsidies, $7.9M donations subsidies, - Grants, Capital & donations contributions $43.1M Employee benefits benefits Employee $106.5M and services Materials $118.1M $4.5M Finance costs and Depreciation $89.2M amortisation $15.6M expenses Capital Total Revenue $356.3 million Revenue Total Total Expenses $333.9 million Total is ant ant apital apital order order in funding s c in (74.4% (74.4% of shown 12.1%, which which 12.1%, enue i utility charges. utility charges. y. ev as financial yearfinancial is s upply import f r purpose tions ( and ce o the dona for for 2019/20 t sour Council’s Council’s revenue and the of future future capital works solely sidies and significan sub

majority ts,

Materials and services and Materials and employee services costs make up 67.3% of the total expenditure for Council. Council has a strong labour workforce to provide maintenance, water and planning, waste services, sport and cultural community, services and capital infrastructure for the community. Materials advertising, agency costs, and and audit temporary grants fees, communication staff to and external services services and community IT, hire, garbage collection groups, services, electricity, maintenance. include rentals Refer Financial Statements for further details. to and note 6 repairs of the and Expenses The sourced from various items . the graph at right sourced from net rates Revenue Revenue for Revenue Another gran are received current the communit to infrastructure for for Council to to continue

Cairns Regional Council Council Regional Cairns Statements Financial Corporate omprehensive income of comprehensive Statement Annual Report 2019/20 7 ating ating om oper t s fr os ing c y runn day-to-da t its

o mee $ ity t s abil ganisation’ or flects the e osition r

ting p $ opera s

This graph shows the operating position for position the operating shows This graph position the operating to 2019/20 compared period. the 2018/19 for Council’s operating position as at 30 June 2020 at position as operating Council’s from of $1.6M which has decreased is a deficit a surplus of $236K in the 2018/19 financial period. The operating position is calculated by taking taking by calculated is position The operating total expenses ($314.8M) from operating total not ($313.2M) and does revenue operating for amounts or expenditure include revenue projects. capital Cairns Regional Council Council Regional Cairns Statements Financial Corporate Council’s net result reflects the operating position above plus capital revenue and expenses. revenue and capital plus above position the operating reflects result net Council’s revenue. revenue. Council’

Net results Operating position Operating Annual Report 2019/20 8 and t plan $4.1B. This y,

over up 98.5% of total

propert just of

makes

wn and $4.1B of non-current breakdo a months) y. s 12 and equipment

30 June 2020 total show

aph as at y, plant gr

wing Propert

follo equipment by asset categor asset by equipment includes $63.3M of current assets (liquid assets or amounts due to be received within assets. assets. The Council assets 57.3 ncial position 3,950.6 4,007.9 2018/19 $ Million 63.3 4,068.3 4,131.6 2019/20 $ Million Developer contributions – cash contributions made by developers to fund future infrastructure assets have assets infrastructure to fund future developers by made contributions cash – contributions Developer reserves capital to constrained are placed on their use and restrictions sole purpose of funding capital the for received income – this represents and grants subsidies Government projects works Donated assets – infrastructure assets contributed by developers such as roads, drains, sewerage mains sewerage drains, such as roads, developers by contributed assets – infrastructure assets Donated capital future or operations Council for which is not available revenue non-cash mains represent and water expenditure assets • • •

Total Current assets Non-Current assets Assets

Cairns Regional Council Council Regional Cairns Statements Financial Corporate Statement of fina Capital revenue represents the following income streams: income following the represents revenue Capital Further details on capital revenue and expenses are contained in notes 4 and 7 of the Financial Statements. 4 in notes contained are and expenses revenue on capital Further details Capital expenses predominantly represent the value of assets replaced or disposed of throughout the year. or disposed of throughout replaced assets of the value represent predominantly expenses Capital Annual Report 2019/20 9 75.6 128.2 203.8 2018/19 $ Million $146.6m Current trade and other payables, $58.4m Current provisions, $11.8m Current borrowings, $20.4m $17.2m liabilities, current Other Non-current provisions,$21.6m Non-current borrowings, discussed further in the Queensland Treasury 107.8 168.2 276.0 are y. 2019/20 $ Million loan borrowings abilities ncial position Council liabilities TC. (Q Current li Non-Current liabilities Total Corporation

Total LiabilitiesTotal $276.0million -bearing liabilities represent the largest component within Council’s liabilities and consist of loans from

Liabilities

Cairns Regional Council Council Regional Cairns Statements Financial Corporate Statement of finaStatement The following graph shows a breakdown of liabilities by categor of liabilitiesby a breakdown shows graph The following Debt section. Debt Interest Queensland Treasury Total liabilities as at 30 June 2020 are $276M. This includes $107.8M of current liabilities (due to be paid out within 12 months) and $168.2M of non-current liabilities. Liabilities mostly consist of loans, amounts owing to suppliers and entitlements. amounts owing to employees for leave Annual Report 2019/20 10 2.4 11.8 14.3 14.2 106.9 121.2 2018/19 2018/19 $ Million $ Million 2.8 14.2 20.4 17.0 146.6 167.0 ncial position 2019/20 2019/20 $ Million $ Million , Council drew down $60.0M of new loans with QTC to assist in the funding of Council’s capital works works capital Council’s in the funding of assist to with QTC loans of new $60.0M down r, Council drew

Total QTC Borrowings QTC Total Principal Interest Debt Total Current Borrowings Current Borrowings Non-Current Borrowings The following table shows the split of Council’s debt service payments between principal and interest. between service debt payments the split of Council’s shows table The following Principal and interest repayments are made on these borrowings on a monthly basis in accordance with the terms with the terms in accordance basis a monthly on borrowings made on these are repayments Principal and interest expected the that to ensure regular basis in order on a reviewed are terms repayment The QTC. by set and conditions movements. aligns with market loan term As at 30 June 2020 Council’s debt per rateable property is $2,279 (2019: $1,665). property per rateable debt 30 June 2020 Council’s As at The following table outlines the current (due within 12 months) and non-current (due after 12 months) allocation of allocation 12 months) (due after and non-current within 12 months) (due current outlines the table The following loan borrowings. outstanding During the yea 30 June 2020. During as at which had no drawdowns QTC with Facility Capital Working a Council also maintains from resulting deficits cash short term meet $120M to $60M to from increased was facility 2019/20, the available impacts. COVID-19 program. The total loan balance at year end was $167.0M. end was year loan balance at The total program.

Cairns Regional Council Council Regional Cairns Statements Financial Corporate Statement of finaStatement Annual Report 2019/20 11 1 2 3 O O O P Limits Within prescribed

the accordance for in 0% /19 48% 2018 106% (2%)* ) guidelines. against key financial risks used

downs were required to required were draw downs These / 20 68%

2019 102% (2%)* (0.5%) Council financial of of 2019/20. benchmarks in mark >90% 0-10% 0-10% <=60% Bench- The

. performance 2012 debt draw downs draw debt the of Assets Capital Capital Surplus Surplus expense Formula Revenue Revenue Revenue renewals al Operating al Operating al Operating al Operating al Operating Operating Operating less Current less Current prudent management Depreciation Depreciation Adjusted Net Net Adjusted additional Net Operating Operating Net Total Liabilities Total Expenditure on Expenditure Tot Tot Tot of the result indication a as an ncial position met to ensure tion of the Local Government Regulation Regulation Government Local be to provide the or of the extent or of the extent or of the ator of the extent of the extent ator of 1 Description should outside DLGRMA benchmarks DLGRMA outside designed is Division which are 3 This is an indic This is an indicat to which revenues raised cover cover raised which revenues to expenses only or operational funding capital for available are purposes. to which revenues raised cover cover raised which revenues to expenses only or operational funding capital for available are purposes. extent to which the infrastructure which the infrastructure to extent Council are by managed assets the reach as they being replaced lives. end of their useful This is an approxima This is an indicat extent to which the net which the net to extent financial liabilities of Council be serviced its operating can by revenues. ratio Part liabilities ratio liabilities 5, atio r financial

following ratios net

operating surplus ratio* Adjusted Adjusted Operating surplus Asset sustainability ratio Ratio Sustainability Ratios Sustainability Net financial liabilities ratio The

Statement of finaStatement Cairns Regional Council Council Regional Cairns Statements Financial Corporate ratios are per the Department of Local Government, Racing and Multicultural Affairs (DLGRMA Department of Local Government, ratios are per the 1 sustainability criteria with Chapter fund Council’s capital works program. on Council. COVID-19 impacts result of as a DLGRMA benchmarks is outside of $3.5M costs ERP (excluding ratio surplus 2 The operating 3 Including This wasexpenditure ERP inof costs linehowever due$3.5M, with expectations, the surplusratio budget to isoperating adjusted a change (2%. in activities, operating routine Council’s of part form not do costs ERP the As expenditure. operating to expenditure capital from moved was treatment accounting expenditure. capital funding and operational cover to revenue it has sufficient that Council is satisfied Sustainability The Annual Report 2019/20 12

expenditure on capital works was $165.5M. The following graph provides expenditure on capital works was ,

Cairns Regional Council Council Regional Cairns Statements Financial Corporate During the 2019/20 financial year Capital works highlights a breakdown of the capital works for 2019/20 by asset category. a breakdown of the capital works for Conclusion Further details and breakdowns of all of the above items can be found in the Financial Statements and the detailed the Financial Statements. to notes The above results have been significantly impactedby COVID-19 and the full impacts on Council arestill Going unknown. forward, Council has adopted a three-year recovery plan that has endeavoured to strike a maintaining balance between essential service levels, the delivery of keeping capital the rates affordable. Additionally, Council program,works has providingdeveloped a Financialeconomic HardshipCOVID-19. by affected adversely Policy and stimulus ratepayers for which waivers plans and interest providesrepayment extended community infrastructure through the delivery of a capital works program in excess of $165.5M. in excess program works of a capital the delivery through infrastructure community Council has finished the 2019/20 financial year with a $1.6M operating deficit and has continued strong investment in investment strong continued has and deficit operating a $1.6M with year financial 2019/20 the finished has Council Annual Report 2019/20 13 843 2,999 1,082 2,313 6,016 2,759 7,703 5,885 4, 4,314 2,862 2,005 1,793 1,158 1,106 2,405 2,130 1,875 2,974 6,779 $’000 4,081 13,936 24,314 21,483 54,572 13,441 50,640 Amount Amount solar mounted - TC Nora Lake Morris Road ground upgrades upgrade Arrangement upgrades roof upgrade ennial Roads roof ecovery R centre Plant installation of centre tennis

intersection upgrade netball infrastucture renewals and Treatment upgrade refurbishment rehabilitation amenities upgrade

beaches leisure trail renewals renewals Disaster Relief and infrastructure renewals and international infrastructure renewals infrastructure new roads atural Courthouse Munro Martin Park - back of house upgrade CULTURAL SERVICES CULTURAL Waste Water Water Materials Recovery Facility - Masterplan Waste Water N TRANSPORT AND MOBILITY TRANSPORT (SEP) Program Suburban Enhancement Road Pavement Footpath Redlynch Village - Robert / Bicent - Signalisation INFRASTRUCTURE AND WASTE WATER Road CBD Masterplan - Florence Street Northern Aquatic Martyn Street Alley Park Green Patch Cairns PARKS AND LEISURE PARKS renewals Playground

Cairns Regional Council Council Regional Cairns Projects Works Capital

Council incurred expenditure on the following capital works projects during the period 1 July 2019 to 30 June 2020. during the period 1 July 2019 to projects works capital on the following expenditure Council incurred Capitalhighlights works Annual Report 2019/20 14 ------9,328 3,186 6,811 4,320 7,409 2,231 11,008 FBT EXPENSE FBT 99,542 99,542 18,767 99,542 19,196 19,196 97,320 19,196 200,939 118,738 116,087 137,003 118,738 116,598 ax payments for the period ax payments for the TOTAL $ TOTAL 2,057 2,057 8,443 2,057 1,628 10,071 14,679 12,722 10,582 21,529 12,722 10,665 10,665 10,665 $ *SUPER CONTRIBUTIONS CONTRIBUTIONS s' contribution preferences 17,139 88,877 17,139 88,877 17,139 88,877 17,139 88,877 106,016 106,016 106,016 122,324 179,410 106,016 TOTAL TOTAL PAYMENT $ PAYMENT REMUNERATION REMUNERATION ** ** ELECTED MEMBER ELECTED Rhonda Coghlan Olds Brett Max O’Halloran Max Cathy Zeiger Cathy James Terry Eden Amy Vallely Kristy Brett Moller Brett Pyne Rob Jessie Richardson* Linda Cooper* Richie Bates** John Schilling** Bob Manning

DIV 8 9 7 6 4 5 3 1 2 M

Cairns Regional Council Council Regional Cairns Councillors Councillor remuneration * Differences in super contributions are due to Elected Member ** Councillor was not re-elected to position following March 2020 Local Government Election ** Councillor was not re-elected to position following March 2020 Local Government *** Councillor did not contest at the 2020 Election The following table shows the total Councillors’ remuneration and Fringe Benefits T shows the total Councillors’ remuneration The following table from 1 July 2019 to 30 June 2020. from 1 July 2019 to Annual Report 2019/20 15 ------9,125 9,125 $ VEHICLE COST ------776 896 4,587 5,382 3,331 5,197 15,032 13,385 48,586 $ VEHICLE REIMBURSEMENT OTAL T * ** an ELECTED MEMBER ELECTED John Schilling** Cathy Zeiger Cathy Eden Amy Vallely Kristy Ritchie Bates** Ritchie Brett Moller Brett Pyne Rob James Terry Rhonda Coghlan Jessie Richardson** Linda Cooper* Bob Manning Max O’Hallor Max Olds Brett

DIV 3 5 6 1 2 4 8 8 M 7 9 The table below shows the total reimbursement costs to Councillors for the 12 month period from 1 July 2019 to 30 June 1 July 2019 to period from the 12 month for Councillors to costs reimbursement total the shows below The table 2020 under this policy. In accordance with the Expenses Reimbursement and Support for Elected Representatives General Policy, Councillors are are Councillors Policy, General Representatives Elected and Support for Expenses Reimbursement with the In accordance meals such as mobile phone costs, costs as incidental as well vehicles their for reimbursements with expenditure provided with Council business. associated fares and taxi Cairns Regional Council Council Regional Cairns Councillors

** Councillor was not re-elected to position following March 2020 Local Government Election ** Councillor was not re-elected to position following March 2020 Local Government *** Councillor did not contest at the 2020 Election eimbursement and facilities reimbursement Expenses Annual Report 2019/20 16

for postage that can that provided shredder for amenities be telephone including will and paper and reimbursed to Councillors for Each device be will photocopier office. , personalised letterhead personalised home printer , and ery scanner serviced meeting/committee rooms Councillor’s as the defined by Council’s Information Services Branch, Services Information Council’s by defined and such at as Support for Elected Representatives General Policy, General Representatives Elected for Support and necessary station necessary and device, the to devices a maintained with fully access work location Councillor with Reimbursement provided each Council be the will Expenses provide to provide the both at will Councillor appropriate hardware and software applicable to enable Councillors to perform their role. appropriate hardware and software with be used business use. Meeting/committee room usage is on a Councillor priority basis business use. Meeting/committee room in the Council Administration building and a mobile Councillors are provided with a telephone Each with up to a maximum amount receipts, Upon receipt of a claim with relevant home communication expenditure costs, for the undertaking of duties directly associated with their position costs, for the undertaking of duties directly Councillors are provided with business use Council Councillors are provided Office accommodation and secretarial/administrative support in accordance with the established staff structure staff established the with accordance in support secretarial/administrative and accommodation Office Separate office accommodation with secretarial and executive assistant support assistant executive and with secretarial office accommodation Separate established the with accordance in support secretarial/administrative and accommodation office Separate structure staff • • • • • • • • •

accordance Mayor Councillors are also provided with specific facilities and support as per the following: facilities as per the and support with specific also provided are Councillors In

Other Councillors Cairns Regional Council Council Regional Cairns Councillors Other Facilities

Deputy Mayor eimbursement and facilities reimbursement Expenses

Annual Report 2019/20 17

Cr Olds Cr

Division 9 Division 1 15

Cr Richardson Cr

Division 8 8 Division 1 14

Cr O’Halloran Cr

Division 7 Division 1 15

Cr Cooper Cr

Division 6 Division 1 14

Cr Bates Cr Cr Olds Cr

Division 5 Division

0 9 Division 6 14

Cr James Cr Cr Cooper Cr

Division 4 Division

1 6 Division 5 14

Cr Zeiger Cr Cr James Cr

Division 3 Division Division 4 Division Cr Cooper Cr

1 Cooper Cr 6 Olds Cr 15

Division 6 Division Division 6 Division

5 5 9 Division 6

Cr Schilling Cr Cr Zeiger Cr

Cr James Cr Cr James Cr

Cr James Cr

Division 2 Division

term nce - previous 3 Division 1 6

15

Division 4 Division Division 4 Division

6 6 4 Division 6

Cr Moller Cr

Cr Moller Cr

Cr Zeiger Cr Cr Zeiger Cr Cr Zeiger Cr

Division 1 1 Division

1 1 Division

5

14 Division 3 Division Division 3 Division

6 6 3 Division 6

Manning Manning Cr Manning Cr Cr Manning Cr Manning

Mayor Mayor Mayor Mayor Mayor 4 4 1 13 4 5

(1 held) Special Meetings (6 held) Standing Committee “D” Meetings Committee Standing (6 held) Standing Committee “C” Committee Standing Meetings (6 held) Standing Committee “B” Meetings Committee Standing (6 held) Standing Committee “A” Meetings “A” Committee Standing (15 held) Ordinary Meetings Ordinary

Cairns Regional Council Council Regional Cairns Councillors Meeting attenda In October 2019 Council to resolved adopt a Standing Committee Structure in addition to thetwoOrdinary Meetings currently scheduled per month. The following tables 2019 to 11 March 2020. the period of 1 July display the Councillors attendance at Council meetings for

Annual Report 2019/20 18

Cr Olds Cr Division 9 Division 1 5 2 June NIL NIL .

30

Cr Coghlan Cr Number to Division 8 Division 1 5

2020 Cr O’Halloran Cr

April Division 7 Division 1 5

16 Cr Vallely Cr

period Division 6 Division 1 5

Local Government Act 2009 Government Local

the

Cr Eden Cr Division 5 Division 1 5

Public Service more a simpler, provide Act to

meetings for meetings James Cr Division 4 Division 1 5

Council

Cr Zeiger Cr

Division 3 Division 1 5

Cr Pyne Cr Division 2 Division 1 5 The Council Standing Committees adopted at the Council Ordinary Meeting

term nce - current

. Cr Moller Cr Division 1 1 Division 1 5

Councillors’ attendance at attendance Councillors’

the Manning Mayor 1 5 Disciplinary action against a councillor for misconduct Description Chairperson makes an order for unsuitable meeting conduct Disciplinary action against a councillor for inappropriate conduct

following table displays displays table following

(1 held) Special Meetings (5 held) Ordinary Meetings Ordinary 150AH(1) 150AR(1) of the LGA 150I(2) Number of Councillor Conduct orders and disciplinary actions 01 July 2019 - 30 June 2020 Number of Councillor Conduct orders and disciplinary actions 01 July 2019 Subsection received Bill received 2018 and Other Legislation Amendment (Councillor Complaints) Government the Local 2018 On 21 May ascent. The Bill amends the Local Government streamlined system Act for making, andinvestigating determining 2009 complaints about councillor conduct and in Queensland. the The reforms established the Independent Assessor and the Office of the Independent Assessor toinvestigate and deal with the conduct of councillors where it is alleged or suspected to conduct. corrupt Commission (CCC), the Crime and Corruption Assessor by the Independent be to when referred inappropriate conduct, misconduct or,

To ensure appropriate standards of ensure standards appropriate conduct and To performance are maintained by Councillors, a code of conduct has been adopted and a process is in place to deal with complaints. The Code of Conduct standards for of Councillors sets behaviours out expected the of Councillors of Cairns Regional Council. The set out in the of Councillors responsibilities and obligations roles, to the addition requirements of the code are in erformance of Councillors Conduct and performance of 2020. The Local Government Elections were held on 28 March 2020 and the following table depicts Councillor attendance Council at Meetings for the new Council Meeting on 16 April 2020. were dissolved at the Post Election on 23 October 2019

Cairns Regional Council Council Regional Cairns Councillors Meeting attenda Annual Report 2019/20 19

1 on 12 February on 12 February 11 NIL NIL NIL NIL NIL NIL held held Councillor during that (Qld) on the basis

. There was no Local Government Act 2009 Meeting Meeting

Councillor during that meeting Ordinary Ordinary

Councillor to leave the meeting pursuant to Councillor pursuant to section 150I(2)(a) of the (Qld) on the basis believed that that the conduct of the the Chairperson conduct. meeting amounted to unsuitable meeting reasonably During Council’s 2020, the Chairperson made a an order reprimanding Local Government Act that 2009 the Chairperson conduct reasonably of believed that amounted to the conduct. unsuitable meeting the During Council’s 2020, the a Chairperson made section 150I(2)(b) an of the order requiring Summary of the decision, order or recommendation or recommendation Summarydecision, order of the each councillor. made for information about any overseas travel made by a Councillor demonstrated Councillor demonstrated Councillor to desist from Councillor and also because Councillor was not discharging his t for a financial year must contain The conduct of the responsibilities as a continuing with the conduct after order was given. a reprimand The conduct of the a lack of continued respect despite for already given the the an earlier Chairperson caution, reprimand Chairperson that warning to and the having the a lack of continued respect despite for given the the a Chairperson Councillor. caution Chairperson that and then having a warning to the Description of the unsuitable meeting conduct, conduct, meeting of the unsuitable Description or misconduct conduct inappropriate

Cr Bates Cr Bates Summary of Councillor Conduct decisions, orders and recommendations 1 July 2019 - 30 June 2020 1 July 2019 - 30 June Conduct decisions, orders and recommendations Summary of Councillor notices given under section 150R(2) of the Act; notices given matters, mentioned in section 150P(3) of the Act, notified to the Crime and Corruption Commission to the Crime and Corruption of the Act, notified in section 150P(3) mentioned matters, Section 186(f) the total number of the following during the year; during the following number of the Section 186(f)total the entities government by local assessor under section 150P(2)(a) of the Act the to referred complaints government; the local for notices gien under section 150S(2)(a) of the Act; decisions made under section 150W(a), (b) and (d) of the Act; 150AC(3)(a) of the Act; in section mentioned recommendation by a notices accompanied referral 5A, part 3, division under chapter to investigate, another entity asked government the local occassions of a councillor; conduct inappropriate the suspected government, the local 5 of the Act for councillor; of a misconduct conduct tribunal about the alleged by the heard applications

Name of Councillor Overseas travel The annual repor Councillor or a local government employee in an official capacity during the financial year Councillor or a local government employee in an official capacity during overseas travel in 2019/20.

Cairns Regional Council Council Regional Cairns Councillors erformance of Councillors and performance Conduct Annual Report 2019/20 20 have and . compliance process complaints 2012 management, Complaints ion Instruction KPI ensure The to improvement better management administrative for all resolution. updated Administration to allow continuous to Government Regulat complaints Local 117 employee conduct complaints highlighting Policy and reviewed and the 24 were substantiated, 85 were not substantiated and 8 were inconclusive eport centralised with A r each quarter. are reviewed by the Executive Team A total of received, of which: Complaints Reasons for the Administrative Action were due to: from Council, 8 lack of contact/communication 1 from re-occurrence, 2 for process/procedure failure decision. 19 for customer expectation/Council 1 Administrative Action Complaint was escalated to an internal review by the customer. 30 internal reviews were undertaken resulting in 162 recommendations being made to the departments for consideration. Of those recommendations: 7 were not accepted 33 were actioned 129 recommendations are ongoing or outstanding 33 recommendation that are ongoing or outstanding from 2018/19 1 internal review was accepted as an external review by the Ombudsman. Recommendations were received and have been completed. General been reporting through reporting through Assessment of Council’s Performance Assessment of Council’s A was introduced cause tracking, : the an 0 of a Local 4

made 718 722* internal are an receives , consists

they can escalate during 2019/20

, Council is required attempts Action Policy in all administrative

and resolved in fairness When Council first Administrative Action

Complaints and

Administrative Administrative Action Administrative Action complaints in its Annual Report. to a third party organisation such as the performance of the organisation remains dissatisfied Action Complaint Action Regulat on 2012, resolved in the reporting outstanding at 1 July 2020 that were made in a process. justice

General

step concerns

the number of The number of Complaints period Complaints The number of The following table Administrative action complaints provides a summary of Complaints made in the reporting period the number of Complaints previous financial year 2019/20

*This number includes Administrative Action Complaints, internal reviews and employee complaints from the public. complainant review may be requested which is undertaken by an independent unit within Cairns Regional the Council. If complaint is still their not resolved or to resolve the contact. Where complaint this at is the not first possible point of Administrative three Council’s complaint dealings. Cairns Regional Council assesses dealings. Cairns Regional complaint complaints. anonymous including all complaints, Cairns Regional Council is committedto the principles of natural Government to report on in dealing with In accordance with section 187 of the the Queensland Ombudsman. Administrativeomplaints action c

Complaints Management Complaints Cairns Regional Council Council Regional Cairns Annual Report 2019/20 21 on (QCA) obligations and Authority Council conducted Code , principles ethical Competition the Queensland the Councillors participated in the Department of Local Government, , f. recommendations from

no practices reflect Council’s commitment to and received Council and standards of behaviour expected of all Councillors and Mayors when carrying out their roles

Code of Conduct for Councillors Code of Conduct for Staff Code of Conduct for Regional Public Sector Ethics Act 1994. Council’s procedures

• • princples of

Council provides the following implementation statements regarding the action taken during the 2019/20 Financial 2019/20 the during taken action the regarding statements implementation following the provides Council section: with the following comply to Year All and responsibilities as elected representatives. and responsibilities as elected representatives. Education and Training and Education Council’s Corporate Induction Program ensures all staff appointed understand to their rights positions at and obligations Council under the are Code of aware Conduct. of During 2019/20 and of Conduct refresher sessions for all staf of Conduct refresher sessions for all Following the 2020 local government elections Racing and Multicultural Affairs the Corporate Induction and Code of Conduct Training. The training outlined of the Cairns any competitive neutrality complaints under section 52(3). Cairns Regional Council has the following Codes of Conduct: Council has the following Cairns Regional Preparation of Codes of Conduct Preparation of Codes Cairns Regional Council Council Regional Cairns Management Complaints Public Section Ethics Public Section

Business Activity Complaints Administrative Action Complaints Administrative Annual Report 2019/20 22 tion in or the financial or the e f e participa xpenditur s e To assist in achieving this goal, ommunities,wher t c overnment’ al g -relian he loc d self f t e an y o vativ -kind assistance to community based groups, individuals and summar e, inno ain a ont creativ t c e mor ear mus cial y support , Council provided the following community grants and discretionary funds: and discretionary grants community the following r, Council provided o t Young People In Sport Regional Arts Development Fund (RADF) Community Services Events Major Tourism Local Community Events Regional Events Events Sports Tourism Community Sustainability Nature-based Learning Activity Rates Based Financial Assistance finan is a or f □□ Clubs Infrastructure Assistance Go □ Clubs In Kind: Field Maintenance Go Clubs In Kind: Essentials Go □ □□ Cultural In Kind Arts and Cultural Infrastructure Arts and □ □ □ □ □□ Events In Kind □ Events Christmas and New Year’s □ □ □ Major Local Community Facility Development □□ Major Community Infrastructure □ Donations □ Sponsorship □ ome Arts and Cultural Community Services Events Economic Development Sustainability Other Support Discretionary Funds Sports and Recreation outc eport r • • • • • • • • ed

desir annual

The organisations that are providing programs, activities, events and projectsthat enrich thediversity of cultural, social, Region. Cairns of the residents to the available opportunities development sport and economic Council has a commitment to building strong, vibrant and robust communities. yea In the 2019/20 financial year on grants to community organisations and expenditure from each Councillor’s discretionary fund. from each Councillor’s discretionary community organisations and expenditure year on grants to Council’s Grant Program provides financial and in is enabled and encouraged. life community The

Cairns Regional Council Council Regional Cairns Grants on Expenditure Grants Annual Report 2019/20 23 - 455 500 500 500 500 500 500 480 500 1,000 6,000 11,435 $15,000 yor yor ($) Amount $ Amount Ma - 30,000 Local Government Act 2009 Local Government ($) modation for Each Councillor Each 's Christmas Party vet bills speakers trophies 15,000 270,000 budget ($) Total AL DISCRETIONARY FUND MAYOR FOR TOTAL Donation to travel and accom Ladies State Titles Sponsorship of tickets to World Festival of Festival World to of tickets Sponsorship Magic Description Donation towards Cairns Special Children Event Street Eat for Donation Donation for Donation for Art Exhibition at in Show of Best Sponsorship Hire of venue Hire Donation to Manunda Community Christmas to Manunda Community Christmas Donation Party Shield Appeal 2020 Red year was $114,116 financial . ens Christmas Party ens Christmas ouncillor’s discretionary funds under section 202 of the funds under section 202 of the Councillor’s discretionary fund equired to list all allocations of Councillor Discretionary Funds and the purpose of the of Councillor Discretionary all allocations list to equired ocs Triathlon Club ocs Triathlon aiwanese Friendship Association aiwanese Lions Club of Cairns Cairns Arts Society Inc. Cairns Arts Society Marlin Coast Bowls Club Bowls Marlin Coast Person or Organisation or Organisation Person (if applicable) The Agile Project Cairns Special Childr FNQ T Inc. Cairns Athletics Cairns Cr Cairns Dementia Support Cairns Dementia Launchpad for Life Launchpad for Cairns Army The Salvation for capital works of the local government that are for a community the local government that are for for capital works of purpose; for a community purpose to a community organisation purpose for another community discretionary -19 -19

• • •

any of the following ways: any of the following Prescribed amount for Council for the 2019/20 Prescribed amount for Council for the Other community purpose Capital works of Council that are for a community purpose a community for are of Council that works Capital 31-Aug-19 Date 11-Sep-19 16-Oct-19 23-Oct-19 30-Oct-19 30-Oct-19 06-Nov 20-Nov 18-Dec-19 08-Jan-20 25-May-20 in A councillor may allocate the A councillor may allocate

Cairns Regional Council is r Cairns Regional allocation. Cairns Regional Council Council Regional Cairns Grants on Expenditure Mayor All Mayoral Discretionary Fund allocations were made for other community purposes: for other made were Fund allocations Discretionary All Mayoral Discretionary funds Annual Report 2019/20 24 810 7,000 8,000 14,000 16,000 23,000 20,000 10,000 29,190 30,000 30,000 30,000 30,000 30,000 22,000 Amount $ Amount $ Amount $ Amount Amount $ Amount $ Amount TAL FOR DIVISION 4 FOR TAL DIVISION 5 FOR TAL TAL FOR DIVISION 3 FOR TAL TAL FOR DIVISION 1 FOR TAL TO TO TO TO DIVISION 2 FOR TOTAL Library car park, Munro St ghts li court renewal ntrance signs e solar track embellishments upgrade crossing footpath carport, Babinda school Description Description Description Esplanade Petanque SafeST Woree Suburban Coolabah Close Kanimbla BMX Callum Street Security measures at Mulgrave Cricket Club Cricket Mulgrave at Security measures Description Skillion Pacific Park Description Road Walker at roof Covered (July-19 till March-20) (July-19 GER fund Person or Organisation Person (if applicable) Person or Organisation Person (if applicable) or Organisation Person (if applicable) Mulgrave Cricket Club Cricket Mulgrave Person or Organisation Person (if applicable) Person or Organisation Person (if applicable) FC southside Commets discretionary

te

24-Sep-19 29-Nov-19 08-Oct-19 10-Jan-20 Date 24-Sep-19 04-Dec-19 till March-20) (July-19 RICHIE BATES DIVISION 5 - COUNCILLOR Date DIVISION 4 - COUNCILLOR TERRY JAMES TERRY DIVISION 4 - COUNCILLOR Da 20-Sep-19 15-Nov-19 Date DIVISION 2 - COUNCILLOR JOHN SCHILLING DIVISION 2 - COUNCILLOR Date 15-Nov-19 DIVISION 1 - COUNCILLOR BRETT MOLLER DIVISION 1 - COUNCILLOR 08-Oct-19 DIVISION 3 - COUNCILLOR CATHY ZEI DIVISION 3 - COUNCILLOR CATHY Councillor community purpose. a for of Council that are works capital for made were funds All Councillor discretionary

Cairns Regional Council Council Regional Cairns Grants on Expenditure Discretionary funds Annual Report 2019/20 25 18,000 30,000 30,000 30,000 12,000 30,000 30,000 30,000 30,000 281,435 Amount $ Amount $ Amount $ Amount $ Amount connection TAL FOR DIVISION 8 FOR TAL DIVISION 9 FOR TAL TAL FOR DIVISION 6 FOR TAL DIVISION 7 FOR TAL TO TO TO TO upgrades sewerage facilities dog fence, signage TOTAL FOR DISCREATIONARY FUNDS DISCREATIONARY FOR TOTAL lights at Stan Williams Park Irrigation and Storage shed at Barron Bulls RUFC Description Marlin Coast Bowls Club Description Park Byron Terrace Description Card Street Park - Description (July-19 till March-20) (July-19 fund s Rugby League FC s Rugby Barron Bulls Rugby Union FC Bulls Rugby Barron or Organisation Person (if applicable) Club Bowls Marlin Coast Person or Organisation Person (if applicable) Person or Organisation Person (if applicable) Person or Organisation Person (if applicable) Brother discretionary

20-Sep-19 28-Aug-19 18-Sep-19 Date 29-Sep-19 DIVISION 9 - COUNCILLOR BRETT OLDS DIVISION 9 - COUNCILLOR DIVISION 8 - COUNCILLOR JESSIE RICHARDSON JESSIE DIVISION 8 - COUNCILLOR Date Date DIVISION 7 - COUNCILLOR MAX O’HALLORAN DIVISION 7 - COUNCILLOR Date 17-Jan-20 (July-19 till March-20) (July-19 COOPER LINDA DIVISION 6 - COUNCILLOR Councillor community purpose. a for of Council that are works capital for made were funds All Councillor discretionary

Cairns Regional Council Council Regional Cairns Grants on Expenditure Discretionary funds Annual Report 2019/20 26 ost ost he c sporting 700 300 100 3,100 8,564 8,000 8,000 7,500 3,936 2,425 1,575 1,000 1,000 w ith t 40,000 Amount $ Amount $ Amount . at international Peninsula Australia representing area area by providing financial assistance or Council TOTAL FOR YOUNG PEOPLE IN SPORT GRANT IN SPORT PEOPLE YOUNG FOR TOTAL replacement sail surface upgrade Regional Regional Concrete slab Court ULP diesel storage & tanks shade structure Players/parent Shade Amenities upgrade Bench seating Description Sport U14 Club Championship Basketball Championships Team Country Cross Austalian Junior Championships Australian Basketball National Chamionships National Basketball Surf Lifesaving sporting competitions sporting competitions Cairns TAL FOR GO CLUBS INFRASTRASTUCTURE ASSISTANCE GRANT ASSISTANCE INFRASTRASTUCTURE GO CLUBS FOR TAL TO the in at national living Queensland orbacks Rugby League Rugby orbacks This grant is not available to school based sporting events, such as to school based sporting events, . This grant is not available alley Gymnastics Club Inc. Gymnastics alley ays Cairns Croquet Club Cairns Croquet ays water Tennis Club Tennis water

assist assist young athletes representing

Fresh Golf Club Half Moon Bay Raz Redlynch Association Cricket River Barron V Barron Hollow Edmonton Junior Rugby League Junior Rugby Edmonton Applicant Cairns Basketball Incorporated Cairns Basketball Applicant Running & Multisport Pace Pin Bowling Cairns Junior Ten Cairns Basketball Incorporated Cairns Basketball Ellis Beach Surf Life Saving Club Inc Saving Ellis Beach Surf Life of competitions oung People in Sport Young People To Sport and Recreation Go Clubs Infrastructure Assistance Grant Assistance Infrastructure Go Clubs

Cairns Regional Council Council Regional Cairns Grants on Expenditure Community grants Community Annual Report 2019/20 27 564 685 527 505 8,181 3,689 4,812 4,380 3,711 2,764 1,900 1,034 1,819 1,683 1,386 1,355 1,252 23,886 75,168 Amount $ Amount $ Amount ramp eld fi loading ) TOTAL FOR SPORT AND RECREATION SPORT FOR TOTAL carpark root removal installation rooms line markings drainage cleanout 2019 recycling collection bubbler renovation: top dress pruning & maintenance maintenance aerating of fields maintenance ation and topdressing of main field at Calanna Park at Calanna of main field topdressing and ation field maintenance Installation of lighting and power outlet power and of lighting Installation Repair asphalt in Fence post installation Babinda Harvest Festival Annual Water Paint club Tree Field Turf Turf Description Description Turf July 2019 arena grass and aerate dress Top Aer Carpark Waste/ AL FOR GO CLUBS IN KIND ASSISTANCE (ESSENTIALS) GRANT (ESSENTIALS) IN KIND ASSISTANCE GO CLUBS AL FOR TOT essential) tion r Club Inc. eation Centre Inc. Centre eation e orporated OR GO CLUBS INFRASTRUCTURE IN KIND ASSISTANCE (FIELD MAINTENANCE) GRANT IN KIND ASSISTANCE INFRASTRUCTURE OR GO CLUBS recreation y Club Combined Cricket Association TOTAL F TOTAL ale Men's Shed Inc. d Dolphins Football Club Inc. d Dolphins Football

Edge Hill Memorial Bowls Club Hill Memorial Bowls Edge Inc. Applicant Inc. Festival Babinda Harvest Cairns Golf Club Inc. Mulgrave Gordonv Club Inc. Junior Soccor Leichardt Inc Cairns Basketball Sports Club Inc. Trinity Barron Applicant Leichardt Junior Socc Redlynch Equestrian Associa Equestrian Redlynch Football Club Inc. Dolphins Stratford Stratfor Club Inc. Footbal JCU Strikers League Club Rugby Kangaroos Cairns Youth and Recr Cairns Youth Earlville Pon Earlville Go Clubs In Kind Assistance ( o provide services that can be delivered by Council that support improved asset management initiatives initiatives management asset support improved Council that by be delivered can services that To provide (maintenance). o provide standard turf packages to clubs to ensure turf surfaces at facilities under lease or management agreement agreement under lease or management facilities at turf surfaces ensure clubs to to packages turf standard To provide standards. appropriate to managed are Sport and In Kind Assistance ( Go Clubs Infrastructure

Community grants Community Cairns Regional Council Council Regional Cairns Grants on Expenditure Annual Report 2019/20 28 342 438 1,000 1,000 1,000 1,000 1,000 1,500 1,500 1,491 1,500 1,000 9,900 9,831 8,958 8,776 8,580 5,283 9,488 9,048 7,200 25,000 10,000 10,000 10,000 Amount $ Amount Description 19/20 City of the Arts Hero Flame Arts Access 19/20 Flame Arts Access 19/20 Flame Arts Access 19/20 Flame Arts Access 19/20 Flame Arts Access 19/20 Flame Arts Access 19/20 Individual Professional Development 18/19 Development Individual Professional 18/19 Development Individual Professional 18/19 Development Individual Professional 19/20 Development Individual Professional 19/20 Development Individual Professional 19/20 Development Individual Professional RADF Major Round 1 19/20 RADF Major Round RADF Major Round 1 19/20 RADF Major Round 1 19/20 RADF Major Round 1 19/20 RADF Major Round 1 19/20 RADF Major Round 1 19/20 RADF Major Round 1 19/20 RADF Major Round 2 19/20 RADF Major Round RADF Major Round 2 19/20 RADF Major Round RADF Major Round 2 19/20 RADF Major Round 2 19/20 RADF Major Round 2 19/20 RADF Major Round culture

Applicant Company Theatre The Jute Charmaine Armstrong Holly Farnan Madeline Lydiard Olivia Azzopardi Tina Seaton Cheong Beth Alison Lee Sue Lee Diana Parker Manolatos Katerini Rubina Kimia Ralfe Rebecca Co-Lab (Anthony Ball) Co-Lab (Anthony Rebecca Youdell (Bonemap) Youdell Rebecca Ashleigh Lawrence Support & Cultural Creative Austranesia UMI Arts Ltd Melanie Stevens Melanie Sorenson Nancarrow Kirsty Nat Trimarchi Trimarchi Nat

Hayley Gillespie and Amber Grossman Gillespie Hayley Society History Family Cairns and District Nicol Narelle Cairns Regional Council Council Regional Cairns Grants on Expenditure Regional Arts Development Fund Arts Development Regional for arts and arts practice of quality development on the focuses Fund program Arts Development The Regional communities. regional Arts and Community grants Community Annual Report 2019/20 29 398 700 500 500 494 301 300 500 -130 7,000 6,432 2,910 3,000 20,500 188,240 Amount $ Amount TOTAL REGIONAL ARTS DEVELOPMENT FUND DEVELOPMENT ARTS REGIONAL TOTAL Description 2 19/20 RADF Major Round 2 19/20 RADF Major Round 2 19/20 RADF Major Round Funds 18/19 RADF Returned Small Arts Grant 18/19 Small Arts Grant Small Arts Grant 19/20 Small Arts Grant Small Arts Grant 19/20 Small Arts Grant Small Arts Grant 19/20 Small Arts Grant Small Arts Grant 19/20 Small Arts Grant Small Arts Grant 19/20 Small Arts Grant Small Arts Grant 19/20 Small Arts Grant Towards an Arts & Disability Strategy 18/19 Strategy an Arts & Disability Towards Young Creatives 18/19 Creatives Young 18/19 Creatives Young continued culture

Cairns Historical Society (Cairns Museum) Society Cairns Historical Liz Christensen Jasmine Bryan Lia Pa'apa'a Applicant Amber Grossman ARC DISABILITY SERVICES INC SERVICES DISABILITY ARC Abi Muir Mulgrave Shire Historical Society Inc. Society Historical Shire Mulgrave Joshua Percival Beth Cheong Beth Jack Andrew Jans Jack Andrew Access Arts CPL Lenine Bourke Byrne Georgia Arts and Fund Regional Arts Development

Cairns Regional Council Council Regional Cairns Grants on Expenditure Community grants Community Annual Report 2019/20 30 658 382 5,000 5,000 5,000 5,000 4,800 4,361 4,165 4,000 3,997 3,731 50,000 49,526 22,837 46,094 356,697 122,363 Amount $ Amount Amount $ Amount TOTAL ARTS AND CULTURAL ARTS TOTAL cultural projects and activities that make a cultural projects and building kitchen cabinets arts and to support support arts and culture by making Council venues, resources and by making Council venues, resources support arts and culture TAL ARTS AND CULTURAL INFRASTRUCTURE GRANT INFRASTRUCTURE AND CULTURAL ARTS TAL TO Replace northern wall of the Description & lighting tracking drapes, of theatre Replacement Description Gala Spectacular October 2019 October Gala Spectacular 2019 & 2020 Development - Creative The Soap Opera 2019 The Sonic Earth to 8/10/19 Art Exhibition 30/8/19 Student Energy "2GEN#CNS" the Tanks at Shakespeare Gala Concert 2019 Cairns Eisteddfod to Housing Homelessness Art Exhibition Our Journey Concert Soul Song Annual Celebration 59 of CRATE years 10 celebrating TEN exhibition 2019 Film Festival French Show Ballet Mirki & Australian Fence replacement & install Hire of Artist in Residence Venue for Alice in the Antipathie Venue Residence in of Artist Hire TOTAL REGIONAL ARTS CULTURE IN KIND ASSISTANCE GRANT IN KIND ASSISTANCE CULTURE ARTS REGIONAL TOTAL

ty Inc. kind assistance grant aims to -kind assistance grant -kind Assistance culture

Cairns Choral Society Inc. Society Cairns Choral Applicant Applicant Edge Hill Whitfield Progress Association Cairns Choral Society Inc. Society Cairns Choral Melanie Stevens Mann Natalia Peninsula Art (PAEA) Educators Association Inc Arts Association Tropical Cairns & Association District Junior Cross Red Eisteddfod Soul Song Choir Inc. 59 CRATE de Cairns Alliance Francaise Corp Indigenous Nintiringanyi Cairns Junior Choral Socie Cairns Junior Choral

S Victoire Cairns Regional Council Council Regional Cairns Grants on Expenditure positive creative contribution to the region. positive creative contribution capabilities available for cultural projects and activities capabilities available Arts and Culture In in The Arts and Cultural Arts and Community grants Community Arts and Culture Infrastructure Grant Infrastructure Arts and Culture to wish that organisations to arts and cultural financial assistance provide aims to Grant Infrastructure The Arts and Cultural their premises. to enhancements building or material pursue Annual Report 2019/20 31 750 500 500 4,000 3,603 3,550 3,316 3,112 2,676 2,277 1,616 1,360 4,000 4,000 4,000 2,220 8,640 5,546 5,080 4,807 4,487 3,144 2,592 25,000 Amount $ Amount Description Cairns Safer Streets Contribution Streets Cairns Safer Big Fish Young Starters Weekend Starters Big Fish Young Mabo Day Celebration 2020 Celebration Mabo Day Workshops Print First! Artist 2020 Celebration NAIDOC Week Wrapping) (Vehicle Activities Promotional 2019 - September Movere Program Award Assistance Rental Residents for Activities Inclusive Celebration 30th Birthday STEAM Volunteers in Action Volunteers IWD 2020 Challenge My Seat Take Project Ability - September 2019 Ability - September Project Welcome to Country for Harmony Day 2020 Day Harmony for Country to Welcome DAW 2019 DAW NAIDOC Week 2019 NAIDOC Week 2019 Festival CARMA Multicultural Thong) Kra 2019 (Loy Festival Thai Cultural Festival Eve Years Cambodian New Forum Employment Foundation Clontarf Holi of Colour- Festival 2019 Festival Cairns Deepawali services

Disability Services Inc. Disability Services Inc.

Entrepreneurship Facilitators

EP Applicant Queensland Police Service Queensland Police Y Cairns Regional Community Cairns Regional Corporation and ATSI Development Cairns Inkmasters UMI Arts Ltd Queensland Cairns –VAC Crime Stoppers Senior Citizens Cairns & District Association Queensland Tenants Social Club Warhaven Meals on Wheels Marlin Coast Museum Cairns Children's Volunteers Inc North Queensland Volunteers Far Living Association Independent Australia Spinal Life ARC Diversicare ARC

State Library Queensland Library State Multicultural Cairns & Region Inc. (CARMA) Association Community FNQ Thai Cultural Temple Buddhist Cambodian-Australian Inc. Association Foundation Clontarf Inc. Cairns Indian Association Inc. Australia Spiritual Learning Centre Cairns Regional Council Council Regional Cairns Grants on Expenditure Community Services Community Community grants Community Annual Report 2019/20 32 d 425 225 137 282 1,093 North Queenslan North 102,937 102,937 Amount $ Amount ropical e T omot egion, pr he r f t t o TOTAL COMMUNITY SERVICES COMMUNITY TOTAL velopmen TOTAL COMMUNITY SERVICES GRANT SERVICES COMMUNITY TOTAL onomic de e ec Description (Ironman) Festival Adventure Barrier Reef Great Targa Camps Training Team Dolphins Swim Australian ill driv Description Taking time - Mental Health Expo 2019 - Mental time Taking 2019 at the Esplanade Plaza Caroling Army Salvation FNQACA Welcome Xmas BBQ Welcome FNQACA International Tenants Day 2019 Day Tenants International Unity Picnic and Outreach Sexual Health Clinic Sexual Unity Picnic and Outreach t w ts tha ven ajor e , generate positive social, cultural and environmental benefits and inspire the residents of TNQ. residents the and inspire benefits and environmental social, cultural positive y, generate f m olio o services portf se diver

a

w

gro Applicant USM Events Pty ltd T/A Ironman Australia Ironman T/A Pty ltd USM Events Pty Ltd Australia Targa Ltd Australia Swimming Applicant Cairns & Hinterland Hospital and Health and Health Hospital Cairns & Hinterland Service Cairns Army The Salvation FNQ African Community Association FNQ African Tenants Queensland Tenants

Haus of Blackstar Cairns Regional Council Council Regional Cairns Grants on Expenditure Major Tourism Events Major Tourism To Events Community Services continued Community Services and internationall nationally Community Community grants Community Annual Report 2019/20 33 These y. 968 394 290 125 9,900 7,000 6,500 5,500 5,000 4,000 4,000 3,805 3,000 2,800 2,545 2,500 2,000 1,818 1,573 46,734 24,898 22,982 16,435 16,421 13,231 10,000 214,418 Amount $ Amount communit or the f cal communities. Local cal communities.

asions occ t importan e celebrat and TOTAL LOCAL COMMUNITY EVENT GRANTS COMMUNITY LOCAL TOTAL ts residen of Description Cairns Show 2019 Cairns Show Babinda Harvest Festival Babinda Harvest The Great Pyramid Race 2019 Pyramid The Great KenFrost Homes Challenge KenFrost New Years Eve 2019 Eve Years New Relay for Life 2019 Life for Relay Cairns Tropical Writers Festival 2020 Festival Writers Cairns Tropical International Legends of League Legends International Carnival Cricket Indigenous Minniecon Phil Tracker Cairns Virtual Relay 2020 Ocean Challenge Reef Barrier Great Extravaganza Haus of Drag 2020 Festival and Trees Bats Oktoberfest 2019 Day & Cultural Independence Family Workshops Upcycled Steampunk Tropical Surf Life Saving Awards of Excellence and 70th Anniversay Exhibition Event Halloween of Terror Tunnel Together Birrimba Gathering 2020 InkFest Indonesian Festival 2019 Trohpy Crocodile FNQ XI vs FC Sydney Friendly Match: Resource and Performance Agreement and Performance Resource Big Talk One Fire Indigenous Cultural Festival Cultural Indigenous One Fire Big Talk Festival of the Knob of the Festival es liv the enrich o t e organisations in the delivery of events that are for the benefit of lo delivery of events that are for the organisations in the serv ts support even grants

Applicant Cairns Show Association Cairns Show Babinda Harvest Festival Inc. Festival Babinda Harvest The Great Pyramid Race Pyramid The Great Cairns District Rugby League Inc. Rugby Cairns District Tourism Palm Cove Palm Tourism Cancer Council Queensland Tropical Writers Inc. Writers Tropical International Legends of League Pty Ltd of League Pty Legends International Mulgrave Combined Cricket Association Inc. Cancer Council Queensland Hekili Outrigger Canoe Club Inc & Pride NQ Cairns Drag of Cairns Society and Trees Bats FNQ Association Swiss German Austrian Papua New Cairns Inc. Association Guinea Reduction Waste for Committee & Wantoks North Queensland Saving Surf Life Queensland Branch Inc. Community Group Valley Redlynch Life Launchpad for Cairns Inkmasters Cairns Indonesian Australian Association Inc. Wide Sports Agency World Ltd North Queensland FC Far Rotary Club of Sunrise Cairns Rotary UMI Arts Ltd Yorkeys Knob Residents Association Inc. Inc. Association Residents Knob Yorkeys ommunity events do not usually attract visitors from outside the Cairns region specifically for the event. for the region specifically outside the Cairns from visitors attract do not usually events c Local Community Events Local Community These Events Community grants Community

Expenditure on Grants Expenditure Cairns Regional Council Council Regional Cairns Annual Report 2019/20 34 4,332 2,574 -5,000 25,208 55,043 50,000 39,665 23,855 25,000 30,985 14,566 458,428 192,200 Amount $ Amount TOTAL REGIONAL EVENT GRANTS REGIONAL TOTAL , generate positive social and cultural benefits and inspire the residents of residents the and social benefits inspire positive and cultural y, generate Description Chinese New Year Chinese New Reef Barrier Great Red Beret Cairns Cup Beret Red Carnival Cairns Amateurs Grass is Greener 2019 is Greener Grass Sports Foundation Membership Sports Foundation Cairns Pride Festival 2019 Cairns Pride Festival Training Camps Training Red Hot Summer Tour 2019 Hot Summer Tour Red Cairns Tennis International Pro Tour 2019-21 Pro International Cairns Tennis Reef Feast 2019 Feast Reef 2020 Feast Reef Cairns Indigeneous Arts Fair Cairns Indigeneous nts events

Applicant Cairns & District Chinese Association Inc. (CADCAI) Cairns Jockey Club Cairns Jockey Club Turf FNQ Amateur Handpicked Events Handpicked North Queensland Sports (NQSF) Ltd Foundation Queensland AIDS Council Sydney Footbal Club Pty Ltd Footbal Sydney RT Event Enterprises Event RT Tennis Queensland Tennis Tourism Palm Cove Palm Tourism Cove Palm Tourism Cairns Indigeneous Arts Fair Cairns Indigeneous vents Regional Tropical the of profile the raise development, economic drive will that events of portfolio diverse a grow and nurture grants These North andnationally Queensland internationall region Tropical North Tropical Queensland. Regional events build a sense of local pride, foster confidence andstrengthen the localcommunity. years. three within events major into to develop the potential have They

E Community gra Community

Expenditure on Grants Expenditure Cairns Regional Council Council Regional Cairns Annual Report 2019/20 35 quality of 276 416 706 401 330 958 953 221 233 926 585 456 889 2,814 1,773 1,454 3,590 1,309 1,083 2,526 1,685 2,698 3,445 29,729 Amount $ Amount community and positive contribution to positive contribution TOTAL EVENTS IN KIND ASSISTANCE EVENTS TOTAL that make a Description All Breeds Championship Dog Show All Breeds Cairns Bonsai Society's 30th Birthday Cairns Bonsai Society's the Night Reclaim Pairs Beach Volleyball Tournament Volleyball Beach Pairs Relay for Life for Relay Chanukka Street Eat Taiwanese Races Gordonvale Gordonvale Races - 05/10/2019 Races Gordonvale NAIDOC Deadly fun Run Out of the Shadows Walk Out of the Shadows Day R U Okay Beach Netball Festival Beach Netball Cairns Ride Walk Roll 2019 Roll Cairns Ride Walk Cairns Messy Play May Play Cairns Messy Ice Against Cairns Walk Cairns Rotary Duck Race 2019 Cairns Rotary Beer Session 2019 Craft Beach Vibe Sunday Trinity Music & Meditation Under the Stars Music & Meditation Remember to Walk SANDS Cairns City of Hope Japan Bon Dance Festival Aids Day World -kind Assistance

provide assistance to organisations that wish to host events Applicant Babinda & District Pony Club Pony Babinda & District Cairns Bonsai Society Inc. Cairns Bonsai Society Assualt Service Cairns Sexual Cairns Volleyball Association Inc. Association Cairns Volleyball Cancer Council Queensland Chabad of RARA Ltd Friendship Association FNQ Taiwanese Club Turf Gordonvale Gordonvale Turf Club Turf Gordonvale Indigenous Marathon Foundation Marathon Indigenous Lifeline Cairns Regoin Lifeline Mind Australia Mix Tape Media Mix Tape Muscular Dystrophy Queensland Muscular Dystrophy Playgroup Queensland Playgroup Inc. Trinity Club of Cairns Rotarty Rotarty Club of Cairns Trinity Inc. Trinity Club of Cairns Rotarty Incorporated Club of Mareeba Rotary Sahaja Yoga Cairns Sahaja Yoga Australia SANDS Smile with Kids of Cairns The Japanese Society Committee AIDS Day World Events In To life in the Cairns Region. Events

Cairns Regional Council Council Regional Cairns Grants on Expenditure Community grants Community Annual Report 2019/20 36 3,821 3,549 3,821 1,500 1,598 1,500 1,598 1,598 1,462 1,092 1,669 8,000 7,000 5,000 2,200 2,200 23,208 71,806 24,406 13,000 10,000 797,590 Amount $ Amount Amount $ Amount y, community wellbeing TOTAL EVENT GRANTS TOTAL Description in Babinda Christmas Christmas Artisan Fair Artisan Christmas Carols in the Park Carols Nikolaus (German Christmas) Nikolaus Holloways Beach Christmas Carols Beach Christmas Holloways Green Christmas Green Christmas Fair Christmas Carols at Yorkeys Knob Yorkeys at Carols 3MPride Community Christmas Celebration Christmas Community 3MPride Edmonton Carols by Candlelight by Carols Edmonton Christmas Lights on the Move Lights Christmas TOTAL SPORTS TOURISM EVENTS GRANTS EVENTS TOURISM SPORTS TOTAL TOTAL CHRISTMAS AND NEW YEAR’S EVENT GRANTS AND NEW YEAR’S CHRISTMAS TOTAL Description Beach Netball Festival Beach Netball 2019 Australian Indigenous Basketball National Tournament National Basketball Indigenous Australian 2019 North Queensland DanceSport Championships Hosting Fee for 2019 U16 State Titles State for 2019 U16 Fee Hosting 2020 Sports Championships Pole Australian Championships State U14 Boys Basketball Agreement and Performance Resource Festival securing Beach Netball for Payment ourism Events grant program provides provides funding program to grant Tourism support Events eligible or local, regional, nationalstate sporting bodies to

Applicant Beach Netball PtyBeach Netball Ltd Australian Indigenous Basketball Inc. Basketball Indigenous Australian DanceSport Australia Ltd DanceSport Australia Baseball QLD Inc. Inc. Sports Federation Pole Australian Incorporated Cairns Basketball Ltd Pty Australia Sports Marketing Ltd Pty Australia Sports Marketing Applicant Babinda District Community Association Inc. Community Association Babinda District Cairns Arts Society Inc. Cairns Arts Society Gordonvale District Chamber of Commerce Inc. Chamber of Commerce District Gordonvale FNQ German Austrian Swiss Association Inc. Association Swiss FNQ German Austrian Holloways Beach Markets Inc. Beach Markets Holloways Launchpad for Life (on behalf of Garden) Manoora Community Redlynch Valley Community Group Inc. Community Group Valley Redlynch Yorkeys Knob Residents Association Inc. Association Residents Knob Yorkeys Remote Area Aboriginal & Torres Strait Islander Child Care Care Child Islander Strait Torres & Aboriginal Area Remote (RAATSICC) Generations Church Ltd Church Generations Ronald McDonald House Charities North Australia Ronald The Christmas and New Events Year’s Grant supports support organisations in the delivery of Christmas orYear’s New themed communities. to local the benefit for are that events Christmas and New Year’s Events Year’s and New Christmas and diverse lifestyle. lifestyle. and diverse Sports Tourism Events Sports Tourism The Sports develop and deliver successful sports tourism events that contribute to the economic region’s prosperit Events Community grants Community

Expenditure on Grants Expenditure Cairns Regional Council Council Regional Cairns Annual Report 2019/20 37 consumption, consumption, 7,105 700 7,500 ce 67,902 50,000 30,000 12,000 11,021 4,960 4,500 4,353 3,834 2,564 2,250 5,000 48,161 200,000 20,000 3,785,528 3,785,528 Amount $ Amount 3,400,000 Amount $ Amount resour able non-renew s region’ workshops the signage educe r installation workshops bee keepers TAL ECONOMIC DEVELOPMENT GRANT DEVELOPMENT ECONOMIC TAL which TO garden upgrades system ojects TOTAL COMMUNITY SUSTAINABILITY GRANTS SUSTAINABILITY COMMUNITY TOTAL pr t Community Solar Event equipment and Community Rainwater tank Edible equipment Composting Description Agreement and Performance Resource Agreement & Performance Resource ce and Performance Agreement ce and Performance ce and Performance Agreement ce and Performance TOTAL ECONOMIC DEVELOPMENT GRANT STREAMS DEVELOPMENT ECONOMIC TOTAL 's Award for Excellence 2019 Description Resource and Performance Agreement and Performance Resource Resour Resour Resource and Performance Agreement and Performance Resource Resource and Performance Agreement and Performance Resource Resource and Performance Agreement and Performance Resource Art Investment Snowball Art Investment Chair Resource and Performance Agreement and Performance Resource implemen and

elop dev o t den Education sustainability eepers

te School P&C Association School te ommunity c a Community Kindergarten sustainability the e Incorporated International Freight/Air Niugini vale Community Garden Inc. Community Garden vale

encourag Applicant Providers Cairns Tourism Tourism Tropical (TTNQ) North Queensland QANTAS Citizens ofFoundation theGreat Barrier Reef Super Yacht Group- Great Barrier Reef Inc. Babinda Information Centre Babinda Information JUTE Theatre Company JUTE Theatre Babinda District Community Association Inc. Tourism Tropical (TTNQ) North Queensland Half Moon Bay Golf Club Half Moon Bay Community Gar Manoora Beek Cairns and District C&K Balaclav Machans Beach Sta Gordon Applicant Cairns Area Fish Stocking Group Fish Stocking Cairns Area Centre Education Environmental Beach Holloways Reduction Waste for Committee reduce waste, conserve/restore biodiversity values and enhance the community understanding of sustainability and resilience. and resilience. of sustainability understanding and enhance the community values biodiversity conserve/restore waste, reduce Environment and To Community Economic Development Grant Streams Grant Development Economic Economic development Community grants Community

Expenditure on Grants Expenditure Cairns Regional Council Council Regional Cairns Annual Report 2019/20 38 financial support financial 907 804 500 2,000 2,000 2,000 1,651 1,650 1,500 1,500 1,480 1,000 1,000 1,000 1,000 68,153 19,992 ough Amount $ Amount cursion TOTAL NATURE-BASED LEARNING GRANTS LEARNING NATURE-BASED TOTAL TOTAL ENVIRONMENT AND SUSTAINABILITY GRANTS AND SUSTAINABILITY ENVIRONMENT TOTAL Description Frankland Islands Ex Frankland Great Barrier Reef Excursion Reef Barrier Great Excursion Reef Barrier Great Excursion Centre Ed Beach Enviro Holloways Excursion Advantures Crocodile Hartleys Excursion Reef Barrier Great Excursion and Acquarium Recycling Excursion Wetlands Cattana Camp Island Reef Fitzroy Excursion Reef Barrier Great Excursion Douglas Ecosystems Port Excursion Reef Barrier Great Excursion Island Geography Green Tinaroo Environmental Education Centre Education Environmental Tinaroo Cairns Dome Excursion sustainability appreciation of our world-renowned natural environment in the younger generation thr generation younger the in environment natural world-renowned our of appreciation an s 's School Cairns foster

t

gran

Applicant St Joseph Balaclava State School State Balaclava School Hambledon State School Isabella State High School State Bay Trinity School Beach State Trinity School Whitfield State High School State Smithfield School Babinda State College Christian Freshwater High School State Woree High School State Woree High School Cairns State Cairns State Special School Cairns State

Gordonvale State School State Gordonvale Cairns Regional Council Council Regional Cairns Grants on Expenditure Nature-based learning This area. schools in the Cairns local government by undertaken excursions nature-based for nvironment and Environment and Community grants Community Annual Report 2019/20 39 500 5,045 4,545 21,080 20,258 15,000 13,636 52,834 31,928 200,000 577,086 200,000 266,350 156,000 Amount $ Amount Amount $ Amount Amount $ Amount TOTAL DONATIONS TOTAL cat desexing TOTAL MAJOR INFRASTRUCTURE COMMUNITY TOTAL Description Description Resource and Performance Agreement and Performance Resource Resource and Performance Agreement and Performance Resource Resource and Performance Agreement and Performance Resource Maintenance and Electricity Supplement Maintenance Resource and Performance Agreement and Performance Resource Resource and Performance Agreement and Performance Resource AWLQ NDN program - Council funding contribution AWLQ NDN program - Council funding for subsidised Resource and Performance Agreement and Performance Resource Resource and Performance Agreement and Performance Resource Description CRC Workplace Giving Workplace CRC it Project about talk Lets development activity TOTAL MAJOR LOCAL COMMUNITY FACILITY DEVELOPMENT ACTIVITY DEVELOPMENT FACILITY COMMUNITY MAJOR LOCAL TOTAL facility Rugby Rugby League Football community

Major Community Infrastructure Major local Donations Applicant Applicant River Improvement Trust Improvement River Cairns Queensland Inc. Historical Society North FNQROC Mulgrave Settlers Museum Settlers Mulgrave Board of Queensland Museum Board Bats and Trees Society of Cairns Society and Trees Bats Animal Welfare League of Qld Animal Welfare Club Inc. Northern Pride Cairns & Association District Junior Eisteddfod Applicant Cairns Turtle Rehabiliation Centre Rehabiliation Cairns Turtle Stratford and Freshwater Association Community Other support

Cairns Regional Council Council Regional Cairns Grants on Expenditure Community grants Community Annual Report 2019/20 40 750 600 500 500 500 455 5,000 2,727 2,700 2,273 1,200 1,000 1,000 15,165 39,800 10,000 169,370 956,700 125,000 452,818 2,400,819 7,868,326 1,449,318 Amount $ Amount Amount $ Amount the of TOTAL OTHER TOTAL Business TOTAL SPONSORSHIP TOTAL Small 2020 TOTAL EXPENDITURE ON GRANTS TOTAL TOTAL RATES BASED FINANCIAL ASSISTANCE BASED RATES TOTAL -on Day CBWC Awards r Description 146 Recipients 2019/20 NBL Season 83 recipients Future Tourism Marketing Tourism Future 1 receipient Season 2020 Partnership- QRWL NQ Gold Stars QRWL Season 2020 Partnership- Annual Sign Sponso Year Award Coast to Coast Conference Coast to Coast Event Commissioners with Queensland's Breakfast Forum Breakfast Month Work Safe Prize Film Festival Understory Prize Film Festival Understory FNQ AIA Awards JCU Sustainability & Planning Students JCU Sustainability Understory Film Festival Prize Film Festival Understory Understory Film Festival Prize Film Festival Understory Understory Film Festival Prize Film Festival Understory LGMA Awards LGMA

erence Design Pty erence

ade and Investment Queensland ade and Investment

Sponsorship Rates-based Financial Assistance Applicant Not For Profit Community Groups Profit Not For Taipans Basketball Incorporated Basketball Taipans Not For Profit SportingGroups Recreation & News Corp Australia News Cairns Show Association Cairns Show Cowboys Rugby League Football Limited League Football Rugby Cowboys Conf Club Cairns Business Women's Tr QLD Government (Office Relations) of Industrial Bain Travis Gonsalves Vasco RAIA Queensland Cairns Convention Centre Cairns Convention University Andrian Rayner Renee Wilson Renee Thaine Wood

LGMA Awards LGMA Cairns Regional Council Council Regional Cairns Grants on Expenditure

Other support Community grants Community CORPORATE PLAN

OUR VISION OUR PURPOSE OUR STRATEGY Value our natural environment, To promote an environment lifestyle and surroundings which values and enhances our Support and respect distinctive To serve the unique lifestyle, iconic and vibrant communities natural assets, supports a sense community of community and furthers our Be innovative and creative, economic prosperity grow and diversify our economy OUR STRATEGIC GOALS ECONOMY NATURAL LIVEABILITY COMMUNITY SERVING THE ASSETS & CULTURE COMMUNITY

WHAT WE WANT WHAT WE WANT WHAT WE WANT WHAT WE WANT WHAT WE WANT TO SEE IN 2022 TO SEE IN 2022 TO SEE IN 2022 TO SEE IN 2022 TO SEE IN 2022 A strong, diversified and That our iconic natural A safe and secure city that is A vibrant, inclusive and An efficient organisation resilient regional economy that assets are maintained, easy to live in and connected healthy community with providing best practices supports the growth of new enhanced and connected to the world access to services and facilities service delivery through and existing industry, business which reflect its unique leadership, effective activities and provides long term STRATEGIC OBJECTIVES STRATEGIC OBJECTIVES character, roles and needs management of people, employment opportunities • Value and protect Cairns • Enhance wellbeing and safety assets and finances pristine natural environment in the community STRATEGIC OBJECTIVES STRATEGIC OBJECTIVES • Support a rich and diverse • Make better use of our natural • Improve transport (provide STRATEGIC OBJECTIVES • Support a strong and diverse culture through accessible resources sustainable transport • Deliver best value customer economy public facilities and community options) service to the community • Continue to grow a strong • Grow renewable energy initiatives. sources • Provide equal services, • Encourage an organisational Tourism industry and recognise • Be recognised as the Arts and employment and education culture of continuous its value to the region • Maintain clean air, water and Cultural Capital of Northern opportunities to everyone improvement and business • Grow and sustain employment waste Australia efficiencies • Maintain the region’s relaxed and education opportunities • Build vibrancy through character • Collaborate and build working • Deliver events, activities HOW WE WILL MEASURE community events and partnerships between and performances that bring OUR PERFORMANCE • Ensure communities activities community and government preparedness for disasters economic and social benefits • Reduction of carbon • Support social and community to plan and deliver better is enhanced by strong to the community emissions by council groups services. activities community education and • Embrace a smart communities awareness programs. • Ensure culture, heritage and • Promote decision-making agenda and inspire innovation • Quality of our waterways place are valued, shared and based on collaboration, transparent and accountable and entrepreneurialship • Council’s resource recovery rate celebrated. through access to technology HOW WE WILL MEASURE leadership and resources • State of Environment Report OUR PERFORMANCE • Promote a safety culture of • Our Cairns Survey 2019 • Population growth HOW WE WILL MEASURE “everyone home safe & well HOW WE WILL MEASURE • Number of ‘open data sets’ OUR PERFORMANCE today and every day” • Increased attendance at OUR PERFORMANCE available to the community HOW WE WILL MEASURE • Diversification and growth in council organised events • Our Cairns Survey 2019 OUR PERFORMANCE the economy • Community Strategies and • Employment growth and Plans implemented • Delivery of capital projects in tourism numbers line with key milestones and • Community participation in agreed cost targets • Attendance numbers and engagement activities economic return on events • Balanced Budget • Our Cairns Survey 2019 across the region • Rates Benchmarking • Economic policies for • Our Cairns Survey 2019 development & investment are established • Proportion of on-line customer interaction • Smart Communities initiatives developed • Customer Satisfaction Index • Our Cairns Survey 2019 Annual Report 2019/20 42

a to to five- with in Michael the this Officer financial Corporate as a result region on coordinated Cairns help help a in response the towards for future and and Based Cairns Development and the 2022. of support Member support 2019-2020 to to current June is in of government Community is in 30 systems activity is linked to ERRSC activities during the year levels HSSC document provides strategic direction Plan social ending the the delivered was adopted by Council on 3 July 2019. Manning, State of which included the establishment of specific , of This above committees to ensure and be various years that Bob the by will Council’s progress of ted purpose of human Operational purpose usual operating to Mayor financial 2017-2022. The The of each projects (5) , Plan chaired by Council’s Manager and five implemen related Council’s the activities

the (HSSC) Specifically represented. services over

Corporate activities support key also to the Plans. of impacts to Council Recovery Sub-Committee (ERRSC) chaired by Council’s Chief Executive Chief Council’s by chaired (ERRSC) Sub-Committee Recovery r. recovery 19 has had a significant impact on Council’s operations in 2019-20. These impacts and adopted Sub-Committee and ensure that Chief Executive Officer’s assessment Operational will external stakeholders represented. stakeholders external been a range Social Council The of undertaken by undertaken and other measures/restrictions response

the economic recovery of the Cairns region in response to the impacts of COVID-19 the economic recovery of the Cairns

and annual be have external stakeholders Council 2017, to range of a

Economic Response Economic there Local Leadership Committee (LLC) comprised Human June

A Healy and Federal Member for Leichhardt the Hon Warren Entsch Healy and Federal Member for Leichhardt A range coordinate response to the impacts of COVID-19 An with coordinate dedicated significant resources 26 activities

• • •

the

Cairns Regional Council Council Regional Cairns Plan Corporate In addition, and effective response. of social distancing agencies and departments Government Queensland of representatives with worked proactively has Council COVID-19. the minimise to and measures such of implementation the with relevant) (where assist to stakeholders other as well as service delive to Council’s disruption Council for all local response to the pandemic. This governance structure included: governance structures to oversee the On It should be noted that COVID- years through the Plan’s strategic goals. year Corporate Plan is outlined below. Plan and Annual Operational were not envisaged at the Council has time implemented a range of initiatives in response to COVID-19 the 2019-20 Operational Plan

Corporate Plan, Plan towards Corporate of progress Assessment 1. ECONOMY

WHAT WE WANT TO SEE IN 2022 A strong, diversified and resilient regional economy that supports the growth of new and existing industry, business activities and provides long term employment opportunities.

Key outcomes/progress • Economic Development Strategy - Comprehensive review of Council’s Economic Development Strategy 2018-2022 undertaken, which has informed its continued implementation. This has included adaptation in response to COVID-19 • Cairns 2050 Shared Vision - Ongoing implementation and advocacy relating to the vision and Council’s State and Federal Advocacy Priorities documents, which were endorsed in December 2019 • Babinda and Gordonvale Economic Development Plans – Updated plans were endorsed by Council in September 2019 and implementation has been ongoing • Funding for Tourism – Continued implementation and management of Council’s Resource and Performance Funding Agreement with Tourism Tropical North Queensland (TTNQ) with $3.4 million in funding provided to TTNQ for the year ended 30 June 2020 • Industry Support – Review and ongoing management of Council’s Resource and Performance Funding Agreements with Super Yacht Group Great Barrier Reef Inc., Study Cairns Inc., Citizens of the Great Barrier Reef Foundation Limited and Taipans Basketball Incorporated (sponsorship agreement) • University Engagement and Collaboration – Entry into a new five- year Memorandum of Understanding (MoU) with and ongoing collaboration and engagement with James Cook University and CQUniversity pursuant to Council’s MoUs with

both universities across a range of projects and initiatives 2019/20 Report Annual • Procurement – Delivery of the 2019-2020 State of Procurement Report which highlighted that Council’s operations delivered a $677 million positive economic impact for the Cairns community with 86% of procurement expenditure spent locally • Cairns Investment Prospectus – Development and distribution of an updated Cairns Investment Prospectus providing a suite of information supporting the case for private sector investment in Cairns.

43 2. NATURAL ASSETS

WHAT WE WANT TO SEE IN 2022 That our iconic natural assets are maintained, enhanced and connected.

Key outcomes/progress • Biosecurity Plan – Ongoing implementation of Council’s Biosecurity Plan with specific weed, pest and engagement programs in progress incorporating annual reviews for effectiveness and refinement • Operational Fire Strategy - Strategy adopted by Council in September 2019. Fuel load reduction burns, fire trail maintenance, training and related tactical plans are in progress with annual reviews for effectiveness and refinement • Litter and Illegal Dumping – Continued implementation of Council’s Litter and Illegal Dumping Action Plan including continued support for the Plastic Free Cairns Program and appointment of two Illegal Dumping Compliance Officers for a 12-month period, utilising funding from the Queensland Government Illegal Dumping Partnerships Program to support compliance and education initiatives • Materials Recovery Facility – Commenced construction of Council’s upgraded Materials Recovery Facility (MRF) which will result in a significant increase in the volume of recyclable materials able to be diverted from landfill • Coastal Hazard Adaptation Strategy (CHAS) – Strategy development continues. Coastal hazards have been mapped, risk assessment of priority assets undertaken and initial rounds of stakeholder and traditional owner engagement completed • Energy Management Plan – Installation of 1.8MW of ground and roof mounted solar at Council’s five major waste water treatment plants with local businesses engaged in construction. This is expected to be completed in August 2020. A number of further 2019/20 Report Annual initiatives are in progress or under investigation including options to transition to LED streetlights • CO2 Emissions – A detailed investigation into the options available to Council to set new renewables and emissions target for 2030 is currently being undertaken and due for completion in 2020-21 • State of the Environment Report - The 2019 State of the Environment Report was presented to Council at its Ordinary Meeting on 22 July 2020 and outlines the continued progress made by Council on a range of environmental and sustainability performance initiatives

44 3. LIVEABILITY

WHAT WE WANT TO SEE IN 2022 A safe and secure city that is easy to live in and connected to the world. Key outcomes/progress

• Northern Beaches Leisure Trail – Implementation is ongoing with the Clifton Beach to Palm Cove section of trail now 90% complete. Path alignment through Machans Beach and Holloways Beach has been approved and contract for the construction of a pedestrian bridge over Barr Creek has been awarded • Road and Transport Network Advocacy – Ongoing participation in the Cairns Traffic Advisory Committee. Participation in project meetings associated with the delivery of the Smithfield Bypass, Bruce Highway Southern Access Corridor and Edmonton to Gordonvale upgrade projects. Specific advocacy activities to the State and Federal Governments relating to future upgrades required on the Bruce Highway, Captain Cook Highway, Cairns Western Arterial Road and Transport corridors • Florence Street Upgrade Project – Project is now well advanced with signalisation of intersections and street and footpath upgrades delivered. Project completion expected by August 2020 • CCTV Strategy – A range of initiatives have been implemented including: new contracts awarded for CitySafe services and CCTV monitoring; CCTV software upgrade completed; and server room relocation is progressing • Planning Scheme – Council endorsed the Major Amendment to the Planning Scheme to proceed to the State Interest Review at Council’s Ordinary meeting on 24 June 2020 Annual Report 2019/20 Report Annual • Esplanade Dining Precinct – Council has approved the fast- tracked delivery of this $28 million project. Stage 1 works commenced in July 2020 • Council Pound Facility – Engaged contract for detailed design of new facility based on concept design and quantity surveyor review • Natural Disaster Resilience – Three resilience projects funded and planning commenced: • Insurance levels research in Cairns region • Business preparedness and response • Ecosystem services disaster resilience capacity 45 CORPORATE PLAN 4. COMMUNITY & CULTURE

WHAT WE WANT TO SEE IN 2022 A vibrant, inclusive and healthy community with access to services and facilities that reflect its unique character, roles and needs. Key outcomes/progress

• Munro Martin Parklands – The upgrade of back of house facilities at Council’s Munro Martin Parklands venue was delivered during the year providing improvements to both spectator and performer experience • ‘Old’ Cairns Courthouse – Heritage refuribishment and restoration works on the ‘old’ Cairns Courthouse building located on Abbott Street has continued and is due for completion in December 2020 • Cairns Gallery Precinct – The business case for the Cairns Gallery Precinct project (utilising funding provided by the Queensland Government) was completed in early 2019 and Council resolved to proceed with the project subject to securing funding for two thirds of the project’s capital cost from the Queensland and/or Federal Government. Advocacy activities to seek commitments for this external funding are ongoing • Antisocial Behaviour (Advocacy and Collaboration) – Regular attendance by Council Officers at Homelessness Taskforce meetings and regular engagement with the Queensland Police Service and other service providers to address antisocial behaviour within Cairns, particularly in the city centre • Cairns Strategy for Culture and the Arts 2022 – The Cairns Strategy for Culture and the Arts 2022 was endorsed by Council

in March 2018 and implementation has been ongoing. A report 2019/20 Report Annual on the progress made in Year 1 (2018-2019) against the three priority objectives contained in the strategy was presented to Council’s Ordinary Meeting on 27 November 2019 • First Peoples Advisory Committee – Council has continued to convene regular meetings the First Peoples Advisory Committee (FPAC) during 2019-2020. FPAC provides comment, feedback and direction on issues that relate to Aboriginal and Torres Strait Islander people and their communities. Meeting minutes are published on Council’s website

46 CORPORATE PLAN 4. COMMUNITY & CULTURE CONT.

Key Outcomes/Progress

• Community and Cultural Grant Programs – Through a range of programs, Council provides financial and in-kind assistance to eligible community groups and organisations for cultural, social, sport and economic development initiatives. Implementation of these programs has been ongoing throughout 2019-2020 • Events Strategy – Continued implementation of Council’s Event Strategy (albeit with delivery adversely impacted by COVID-19) with key events supported during 2019-2020 including:

Event Date Red Hot Summer Festival April 2019 7 Cairns Marathon Festival April 2019 Cairns Airport IRONMAN Cairns Asia Pacific Championships June 2019 Cairns Show July 2019 Relay for Life July 2019 Swimming Australia, Australian Dolphins Training Camps July 2019 Cairns Cup August 2019 Reef to Reef August 2019 Gordonvale Pyramid Race August 2019 Targa Great Barrier Reef September 2019 Cairns Amateurs September 2019 Cairns Tennis International September 2019 Sydney FC Training Camp and Trial Match September 2019 Cairns Pride Festival October 2019

Grass is Greener October 2019 2019/20 Report Annual Reef Feast October 2019 Crocodile Trophy October 2019 Babinda Harvest Festival October 2019 Australian Indigenous Basketball Championships December 2019 Chinese New Year January 2020 Cowboys vs Broncos NRL Trial Match February 2020

47 5. SERVING THE COMMUNITY

WHAT WE WANT TO SEE IN 2022 An efficient organisation providing best-practice service delivery through leadership, effective management of people, assets and finances.

Key outcomes/progress

• Fiscal Responsibility and Stability – An operating deficit of $1.6m was incurred for the 2019-2020 financial year reflecting the adverse impacts of COVID-19 on Council’s financial operations. Council’s 2020-2021 budget was adopted on 1 July 2020. The 2020-2021 budget has been developed to take into account the anticipated impacts and response to COVID-19 and provides for a 1.8% rate rise, a record $181 million capital works program as well as a range of other initiatives

• Capital Works Program – Delivery of $165.5M in capital works across a variety of Council operations for the 2019-2020 financial year

• Technology One Business Improvement (TOBI) Program – Council has commenced implementation of a new enterprise software system that will result in efficiency and customer service improvements across the organisation. Release one (procurement and finance) was successfully launched in March 2020

• Customer Satisfaction – Customer satisfaction remains a high priority for Council. Council has performed well in this regard, achieving an external customer satisfaction index of 82% • Asset Management System – Updates and upgrades to Council’s asset management systems have been implemented to provide improved information for effective management and maintenance of capital assets 2019/20 Report Annual • Cairns Water Supply: Levels of Service Review – Levels of Service (LoS) in water supply terms refers to the long-term assessment of performance (e.g. restriction frequency and severity) against the cost to provide the service at a certain level of risk (e.g. associated with a shortfall in supply). A comprehensive review of Council’s LoS in this regard was completed during the year with modifications to the performance targets within the existing LoS framework for Cairns adopted by Council on 11 December 2019 • Demand Management (Water) Strategy – Various initiatives either implemented or ongoing include: bulk water meter audit, development of demand management analytics and reporting, successful delivery of phase one of Council’s Smart Water Meters project

48 Annual Report 2019/20 49 ~1,311.7 kilometres* 180 6

t Plants t Plants Sewer Pump station S1 upgrade $1.45M and S1 upgrade Pump station Sewer primary sedimentation Plant Treatment Babinda Wastewater $1.42M works and associated tank Commencement of Lilly St Sewer pump station (SPSK) pump station of Lilly St Sewer Commencement $1.49M replacement Program Main and Manhole Refurbishment In situ Sewer 2019/20 $3.29M Plant Treatment Northern and Southern Wastewater $1.55M replacement membrane $1.55M R1 upgrade Pump station Sewer Continuation of the Smart Water Meters Project $572K Meters Water of the Smart Continuation Plant Treatment Water Creek of Freshwater Refurbishment $1.22M 4 Upgrade) (Filter $3.5M FY19/20 Program Main Replacement Water Yorkeys to Road Main (McGregor Water Trunk Knob Yorkeys $1.55M and Road) Knob $836K Refurbishment Reservoir Water Hill No. 3 Henley Major Treatmen Sewage Pumping Stations Pumping Stations Sewage #4954281v8 Assets Plan Wastewater Management 20/21 Asset from sourced *Data 19/20 data and SWIM report 18/19 SWIM from sourced *Data Kilometres of Mains Kilometres • • • • • • • • • • • Wastewater obligations schemes. The six wastewater manages and Waste Water servicedby six areas catchment has distinct Cairns region Northern, Marlin Coast, (WWTPs): plants treatment wastewater and Babinda. The WWTPs Gordonvale Southern, Edmonton, treatment and biological sludge of activated a combination are membrane also having plants larger with the two processes, to a effluent treat processes. The smaller plants filtration tertiary to treat plants while the larger standard, secondary Council has been issued with an Environmental standards. and Science (the of Environment the Department Authority from of these WWTPs. management the for Regulator) include: Principal assets Major Capital Work projects undertaken within the wastewater within the wastewater undertaken projects Work Major Capital in 2019/20 were: system Major Capital Works projects undertaken Major within projects undertaken Capital the Works supply water were: in 2019/2020 system return to of and resource and resource dividend and report to Council. t at Tunnel Hill Tunnel t at , and Statement (collectively)

business activities under the Annual Accordingly, these businesses have

. Freshwater Creek Water Creek Freshwater Behana Creek (Intake) Behana Creek Treatment Plan Treatment ~2,212.23 kilometres* Fourteen (14) minor intakes Fourteen

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Major Water Sources Cairns Water to and Cairns referred Cairns Water (hereafter Recovery Resource as and Water are Waste) commercialised business units of Cairns for: Council with a charter Regional Overview • • • • • • recovery (waste) services. Both Cairns Water and Cairns Resource and Cairns Resource services. Both Cairns Water (waste) recovery Recovery Local Government Act 2009 For For reporting purposes under National Water Competition Policy, activities, business significant two providing as classed is Waste and these being water been commercialised under this legislation For Water and Waste provides a high level of customer service to the Cairns community by building relationships and capability, having the right people processes to deliver effective results. and the right culture and using efficient Council Operations and the corresponding Financial Statements. Principal assets include: Water supply Water and Waste operates main water sources 10 are the Copperlode water Falls Dam supply Creek and which Behana schemes. supply the The area from The small southern Gordonvale communities draw to water from Palm a number Cove. of intakes on

Cairns Regional Council Council Regional Cairns Unit Business Commercial Cairns Water & Waste Cairns Water Annual Report 2019/20 50

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mee TA Accredited Services at Council’s Water laboratory of service Aggregation, processing, recovery and disposal of domestic, commercial and and recycling. Environmental monitoring and management of closed landfills Trade waste services Review of plumbing applications, plumbing approvals Community education programs Waste Services (Cairns Resource Recovery) Services Resource (Cairns Waste water raw of Impounding, and treatment harvesting services water treated Reticulated collection services including wastewater Reticulated disposal and by-product treatment wastewater re-use purposes for and biosolids effluent Treated water, of construction and Planning, design, documentation services infrastructure waste and wastewater of recycling and disposal and/or Collection, treatment municipal solid wastes Water and Wastewater (Cairns Water) and Wastewater Water Water testing Hydraulic information to allow network As-constructed plans for Water & Wastewater Installation of new water supply & wastewater services Miscellaneous maintenance services for water & wastewater NA Buy Back Shop

Water Supply (Safety and Reliability) Act 2008 Plan ter and Waste also provides the following services: the following also provides and Waste ter protect

• • • • • • • • • • • • • • • • • • • • • Business Recycling • Regional Container Processing water water service providers to prepare and publish Customer Service Standards and the water adequately interact with the provider. Amendments to annual the Plan. to amendments no structural were There Deliverables Key The units of Council being: The to level Operationally, the units are managed as a single entity, Water and Water as a single entity, managed the units are Operationally, and is Water Waste responsible for Waste. the provision of water and wastewater services to consumers throughout Region and the provision of the municipal solid waste services to the Cairns including the following: community, Wa

d wastes wastes esale of erbside erbside Material Material Council’s Council’s of eduction & he r of a R s Knob e or t clude k egional waste oring waste waste operations, disposal Wast Portsmith Portsmith Portsmith Portmith White Rock White Machans Beach Yorkey Portsmith Smithfield Beach Bramston Gordonvale Babinda Gordonvale Babinda hop f a r monit the aste aste an minimisation and These in solid ack S

al of ough uy B is on w B egion. thr , a

range range en treatment treatment

ocus the r a . environment driv

the stations the recovery er usiness f and

primarily y erials Advanced Advanced Resource Recovery Facility, recycling recycling contracts, collection Waste Waste manages mat Facility, transf Facility, an recover y and ed and landfills. The b erials Recovery Facility Facility erials Recovery ce

Materials Recovery Facility Equipment renewal $1.75M; renewal Equipment Facility Recovery Materials Shed $4.5M and New Facility Recovery Materials $650K upgrades Infrastructure Station Transfer Portsmith

Closed Landfills Mat (Contractual arrangement with a commercial entity SUEZ Environment Environment SUEZ entity with a commercial arrangement (Contractual Resource in an Advanced and dispose of Council waste treat accept, to Facility) Recovery Waste Treatment & Disposal Treatment Waste Buy Back Shop Waste Transfer Stations Stations Transfer Waste Regional Container Processing Facility Processing Container Regional • • • Recycling Strategy 2018-2027 Strategy Recycling Water Water activities and services across management contract for recover Cairns resource waste waste through Recover closed resour Major Capital Work projects undertaken within the wastewater within the wastewater undertaken projects Work Major Capital year: in 2019/20 financial system Principal assets include: Principal assets In all undertakings Water and Waste strives to provision achieve to the service Cairns community in a manner that both maximises Cairns Regional Council and community ideals. This is then achieved through economic, social and environmental objectives being assessed in all stages of Water and Waste operations from delivery. operational to planning through long term Annual Statement of Operations Annual Statement Water and Waste’s 2019/20 Plan) was the agreement Annual with Cairns Regional Council to Performance deliver Plan wastewater water, and solid waste services. (the The Plan described Water and scope Waste’s of activities, responsibilities, service to customers, the environment, asset management and its financial policies.

Cairns Water & Waste Cairns Water Cairns Regional Council Council Regional Cairns Unit Business Commercial Annual Report 2019/20 51 $ 31,010 12,538 20,184 47,658 47,658 315,767 268,275 206,466 730,934 834,056 751,118 al waste recycling locations locations mulch arises when a government specifically requires a public enterprise to carry out activities relating to carry out activities relating specifically requires a public enterprise arises when a government Total Total waste disposal green Free Free Schools In-kind waste and recycling collections Fire hydrants maintenance Service disposal gener Free Service Total obligations waste management r service astewater Activities W Solid Wate

community service obligation A community service does not require other basis, and which the government which it would not elect to do on a commercial to outputs or inputs at higher prices. or which it would only do commercially or private sectors to generally undertake businesses in the public Community

Cairns Regional Council Council Regional Cairns Unit Business Commercial Cairns Water & Waste Cairns Water Annual Report 2019/20 52 SewerageRates 55.8% Water Access 1 7.1% WaterUsage 21.5% 5.6% RevenueOther Employee Costs 28.3% 21.4% Services & Materials InternalChargesNet 8.0% Depreciation 42.2% Expenses 0.1% Finance received from the following sources: sources: the following from as received revenue 2019/20

indicators

Financial astewater services Wastewater Water and Cairns Water & Wastewater Cairns Water & Wastewater w actual income and Wastewater Water

Commercial Business Unit Business Commercial Cairns Regional Council Council Regional Cairns Water and Wastewater actual resources are allocated the following way: way: the following allocated are actual resources and Wastewater Water Cairns Water & Wastewater expenditure 2019/20 Annual Report 2019/20 53 year more 9/20. 201 eight during Jun basis 10 per 1,000 properties 120 minutes per per 1,000 properties 16 per 100 km 3 per 1,000 properties 120 minutes 50 per 1,000 properties Target 18 per 100km Main May Maximum Limit quarterly Apr a on . Mar Council Feb to Jan (KPIs) Number of main breaks main of Number 18/19 Dec ater Main Breaks ater Nov Total W Total Oct Sep Key Performance Indicators the Aug was a variety of contributing factors leading to the main breaks identified including Number of main breaks 19/20 on Jul

complaints (S) 0

30 20 10 60 50 40 Number of Water Main Breaks Main Water of Number werage main breaks and chokes (QG4.6/AS39) and chokes main breaks werage ater main breaks (QG4.5/AS8) main breaks ater quality system complaints Waste reported otal water and sewerage complaints (QG4.11/CS13) complaints and sewerage water otal and T Average response time for sewerage incidents (including main breaks and chokes) and chokes) (including main breaks incidents for sewerage time response Average (QG4.9/AS65) Water Total se Total Water quality complaints (QGA4.10/CS9) quality complaints Water Average response time for water incidents (bursts & leaks) (QG4.8/CS66) & leaks) (bursts incidents water for time response Average Incidence of unplanned interruptions - Water (QG4.7/CS17) Water - Incidence of unplanned interruptions Total w Total

8 6 7 5 4 3 2 1 Customer Sewerage Performance Indicator Performance Water supply Water Cairns Water & Wastewater revenue 2019/20 Cairns Water & Graphs showing the performance for each indicator by month are displayed below performance for each indicator by month Graphs showing the

Cairns Regional Council Council Regional Cairns Unit Business Commercial astewater services Wastewater Water and Water supply age of pipe, pipe movement deterioration, around water corrosion, mains environmental could have conditions inform and develop the Infrastructure Asset Renewal Programme. also and impacted tree on the root number damage. of breaks. Pipe This bedding data is utilised to In 2019/20 financial year (FY), the total number of water main breaks was slightly higher with Throughout the year, there breaks accounted for compared to 18/19 FY. Two of the twelve months did not exceed the maximum limit. saw a spike of breaks caused by pipe corrosion. July Annual Report 2019/20 54 Jun Jun May May Maximum Limit Apr Apr Mar Mar Total Number Unplanned Incidents 18/19 Feb Feb interruptions water incidents Jan Jan Dec Dec me for Maximum Limit AverageResponse time 18/19 Nov Nov Oct Oct response ti Sep Sep Incidence of unplanned Average Aug Aug Average Response time 19/20 Total Number Unplanned Incidents 19/20 Jul Jul 0 0 50 50 350 300 250 200 150 100 100 300 250 200 150 id any any month in interruptions d interruptions r. unplanned maximum maximum limit of the eted average response time was not time response average eted astewater Wastewater servicester and

reach reach

Water supply The number not throughout the yea throughout

Cairns Regional Council Council Regional Cairns Unit Business Commercial Wa The targ a will have incidents non-urgent Typically, of to the nature time due response longer a for graph Please see below the incident. Non- incidents. of the urgent breakdown is Urgent meter. is a leaking water urgent or main break. major leak in hydrants/valves met for any month throughout the 2019/20 throughout month any for met time response includes average This data FY. incident water urgent where all incidents to with together recorded were times response were times. Changes response non-urgent for this indicator collection the data made to and period. Urgent during the 19/20 reporting also were times response incident non-urgent accurate a more give to separately tracked performance. of operational representation Annual Report 2019/20 55 Jun Jun Target May May Apr Apr Mar Mar Number Complaints 18/19 Feb Feb complaints water incidents Jan Jan AverageResponse time 18/19 Dec Dec Maximum Limit Nov Nov (Urgent Breaks Only) Breaks (Urgent water quality Oct Oct response time for Sep Drinking Sep Average Aug Average Response time 19/20 Aug Number Complaints 19/20 Jul Jul 0 80 60 40 20 5 0 180 160 140 120 100 35 30 25 20 15 10 which exceeded the satisfactoryresult for , a achieved achieved pipes,

months months except July

Water supply The total number of water quality complaints to compared 77 by in 2019/20 increased very saw December to through October 18/19. quality water drinking in spike The weather. dry complaints could be attributed to the higher than normal water velocity demand in and the main increased pipe sediment causing that has mixing settled of in the five system.February, internal plumbing issuescaused In a small spike in complaints. March through to however, target, over were complaints the July, there were a number of main major shut downs trunk during this period water that may these higher results. to contributed have Average Average response to time urgent breaks water in limit. maximum

all astewater services Wastewater Water and

Commercial Business Unit Business Commercial Cairns Regional Council Council Regional Cairns Annual Report 2019/20 56 Jun Jun May May Maximum Limit Apr Apr Mar incidents Mar Feb Feb CRC Sewer Breaks and Chokes 18/19 Jan Jan breaks & chokes Dec Dec Average Response Time 18/19 Nov Nov Oct Oct response time to sewerage Sep Number of sewer Sep Aug Average Aug Maximum Limit CRC Sewer Breaks and Chokes 19/20 Average Response Time 19/20 Jul Jul 0 0 80 60 40 20 50 40 30 20 10 140 120 100 . y. r. to to

and and and

using party

suppl

network network

third breaks low rainfall

introduced no in

sewer

y, the maximum

the COVID-19 the COVID-19 high main

community was was the were

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was materials exceeded number of

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where verage verage response times to sewerage This

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Sewerage being impacted A social media campaign limit was were There network. sewer the to in infiltration a higher than normal number of chokes alternative event manage yea the financial throughout recorded breaks chokes were below target for the first 6 months months 6 first the for target below were chokes of the financialyea financial the of end the to March during blocks yea The total

The a incidents were below the KPI each month in 2019/20. astewater services Wastewater Water and

Commercial Business Unit Business Commercial Cairns Regional Council Council Regional Cairns Annual Report 2019/20 57 Jun May Apr Mar Feb Number Complaints 18/19 complaints Jan Dec sewerage Nov Oct water and Sep Total Number Complaints 19/20 Aug Jul 4 3 3 2 2 1 1 0 r. This financial yea financial sewerage sewerage complaints were 2019/20 and

water water

Customer complaints astewater services Wastewater Water and No received for levels. under target well was indicator

Commercial Business Unit Business Commercial Cairns Regional Council Council Regional Cairns Annual Report 2019/20 58 11.8% Charges 0.6% & 2.3% Rates e Revenue Employee Costs 16.2% External Materials & Services 73.5% InternalChargesNet 7.8% Depreciation 2.4% Other Expenses 0.1% Cleansing 75.4%Fees est 9.9%Inter Other Customer Service Obligation

indicators

Financial ervicesWaste s Waste’s actual income was received from the following sources: the following from received was income actual Waste’s Cairns waste revenue 2019/20

Commercial Business Unit Business Commercial Cairns Regional Council Council Regional Cairns Waste’s actual resources were allocated the following way: way: the following allocated were actual resources Waste’s Cairns waste expenditure 2019/20 Annual Report 2019/20 59 May Apr vices vices Trigger Value Mar Feb get ecycling bins Target r 100% within 24 hours 100% within 24 hours Tar 100% within 48 hours 1 Less than or equal to per 1,000 ser 100% within 24 hours 1 Less than or equal to per 1,000 ser Jan Dec 2019/20. Graphs showing the 2019/20. Graphs showing Nov Oct during Timeto Deliver2018/19 ecycling deliver new waste & Sep basis Aug taken to quarterly Jul a Time Time to Deliver 2019/20 on Jun 0% 90% 80% 70% 60% 50% 40% 30% 20% 10% 100% Council to erbside waste erbside recycling new new KPIs k k

for easte &

ervices - ervices - waste s s following new the received

on kerbside waste kerbside recycling deliver residential were

delivery services - services - indicator bin taken to Waste reported collection of bins were performed satisfactory. Response time to missed Missed Response time to missed requests - kerbside waste and r Response time to repair/replacement New Missed indicators

and 6 1 2 3 4 5 1,300 requests

time

Performance Effective Water indicator by month are displayed below. performance for each Waste services Service ervicesWaste s

Commercial Business Unit Business Commercial Cairns Regional Council Council Regional Cairns tecycling The Over bins (100% completed within 48hrs). bins (100% completed Annual Report 2019/20 60 May May Trigger Value Apr Apr Trigger Value Mar Mar Target Feb Feb Jan Jan Target sed services Dec Dec Nov Nov Total Response Time 2018/19 Oct Oct 2018/19 Total Missed ervices per 5,000 services ecycling services per 5,000 r Sep Sep Aug Response time to mis Aug Jul Jul 2019/20 Total Missed Missed waste & Jun Jun Total Response Time 2019/20 0% 0% 90% 80% 70% 60% 50% 40% 30% 20% 10% 90% 80% 70% 60% 50% 40% 30% 20% 10% 100% 100% missed services was performed satisfactory. satisfactory. Over

figures were . 283 of the 285 services

ervicesWaste s

Commercial Business Unit Business Commercial Cairns Regional Council Council Regional Cairns Waste satisfactorily were responded to completed within 24hrs). within 24hrs (99.30% The Response kerbside waste time & recycling to missed services The missed & services recycling for kerbside waste 4.5M (0.01% missed bins). collections with 285 missed Annual Report 2019/20 61 May million. Apr Trigger Value erbside Waste $53.2 Mar Feb alled Target tot t Jan program Dec ACTUAL Water Nov Managemen e BUDGET Oct Response Time 2018/19 Time Response aste & recycling expenditure by w Wast Sep and Capital er Aug Wastewater Jul Wastewat Response Time 2019/20 Time Response Jun r, repair / replacement requests - k Response time to 5

-

30 25 20 15 10 0% ($) Millions 90% 80% 70% 60% 50% 40% 30% 20% 10% 100% Wate

or f e was Wast and er Wat 4,474 of the 4,490 y b ed Resource allocation of

deliver s satisfactorily. works services Work ste services

response time to repair / replacement al

Capital Waste requests for kerbside waste & recycling The performed repair requests were responded 48hrs. to (99.92% completed within within 48hrs). Cairns Regional Council Council Regional Cairns Unit Business Commercial A great on pre-planning. deal projects was undertaken prior of to the start of the effort year. This results was translated where the into focused department deliver was exceptional allocated capital able budget to approved across 126 water, projects. wastewater and waste

Capit of $52.4 million. amount 102% of the budgeted was This expenditure Wa Annual Report 2019/20 62 - 966 7,369 2,269 5,078 1,960 1,096 8,877 4,229 36,883 23,238 24,790 84,911 46,510 55,387 124,280 131,420 ( 2,721 ) ( 16,616 ) ( 34,542 ) $000 Budget 2019/20 72 714 939 952 2,850 1,226 5,705 4,789 35,961 24,142 25,029 85,203 46,844 44,259 124,451 132,047 ( 7,375 ) ( 2,585 ) ( 13,278 ) ( 26,192 ) $000 Actual 2019/20

equipment expenses

roperty, plant and property,

xpense) charges e amortisation evenue r disposal of revenue CREASE) IN OPERATING CAPABILITY AFTER INCOME TAX AFTER INCOME CAPABILITY IN OPERATING CREASE) services grants contributions items assets charges income/(expense) costs tax benefit/( capital expenses operating

rates and utility

OPERATING CAPABILITIES BEFORE CAPITAL ITEMS & INCOME TAX & INCOME ITEMS CAPITAL BEFORE CAPABILITIES OPERATING Items Capital Other capital Subsidies and Total Contributed Gain/(Loss) on Finance Total Operating expenditure Employee benefits Materials and Depreciation and Fees and Interest Miscellaneous Total Operating revenue Net Dividend Income INCREASE/(DECREASE) IN OPERATING CAPABILITY BEFORE TAX BEFORE CAPABILITY IN OPERATING INCREASE/(DECREASE) INCREASE/(DE

Cairns Regional Council Council Regional Cairns Unit Business Commercial astewater ervices Wastewater s Water and perating statement o Annual Report 2019/20 63 - - - 731 274 3,000 4,676 4,826 3,335 2,814 3,000 7,855 ( 186 ) 22,886 27,713 10,669 28,293 36,148 ( 3,201 ) ( 4,468 ) $000 Budget 2019/20 - - 3 730 223 1,517 4,838 4,349 3,636 7,833 1,517 1,090 6,743 ( 426 ) 23,631 27,737 29,202 35,945 ( 2,350 ) ( 3,967 ) $000 Actual 2019/20

equipment expenses

roperty, plant and property,

xpense) charges e mortisation a evenue ABILITIES BEFORE CAPITAL ITEMS & INCOME TAX ITEMS & INCOME CAPITAL BEFORE ABILITIES r revenue CREASE) IN OPERATING CAPABILITY BEFORE TAX BEFORE CAPABILITY IN OPERATING CREASE) TAX AFTER INCOME CAPABILITY IN OPERATING CREASE) services grants ssets contributions items a income/(expense) charges costs tax benefit/( items loss) on disposal of capital expenses operating

rates and utility

INCREASE/(DE Dividend Income Subsidies and Total Other capital Contributed INCREASE/(DE Gain / ( OPERATING CAP OPERATING Materials and Depreciation and Finance Total Employee benefits Total Interest Miscellaneous Fees and Operating revenue Net Capital Operating expenditure

Cairns Regional Council Council Regional Cairns Unit Business Commercial rvices operatingWaste Se statement Annual Report 2019/20 64 Road Register Road Register Law Local Protection Vegetation Local Heritage Register Heritage Local Register Matter Legal Register Equipment Matman Register Fund Discretionary Mayor’s Register Recovery and Evacuation Resident Register (including Gifts) Benefits Register Code of Conduct Matters Register Fees Recovery Cost Register Minutes Council Meeting Register financial) (including Delegations arrangements, procurement approved Council’s of Pre-Qualified Register lists, Contractor Approved Supplier Arrangements and Preferred Suppliers, Registers Register Election Gifts and Benefits Register Officer Executive Chief Interests Register Councillors Interests Register Employees Senior Contract Interests Register Projects and Replacement Removal Tree Asbestos Register Asbestos Register Asset Interest Personal of Interest/Material Conflict Register Declaration Risk Register Corporate Register Laws Local Council’s Register Embargo Register Activity Relevant Environmentally Disposal Register Fleet • • • • • • • • • • • • • • • • • • • • • • • • • • Registers Cairns Regional held by are registers The following Council:

of lot lot

levy each each and . amount on on An amount

Yorkeys Knob for Bluewater An -

levied levied Local Government 1 Stage 2A Stage 2B. Local Government

be be the to to of the Stage marked Riverside Parade. resolved to raise

94 $223,335.36 Stage 1. of $142,754.08 for has map marked Bluewater Canal of Wall map marked Bluewater Canal and

of charges $2,067.92 $1,033.96 92 the the An amount of $1,000 to be levied on of of Rock

Council on on

section 94 sections Beach 2012, and amount amount

total amount rates and

total amount An dentified Marina A Marina An A identified

2009 be levied on each parcel identified on the map c. a. d. b.

Riverside Parade - each lot identified on the map $253.81 per lineal metre of be levied constructed on each rock parcel identified wall on the map to marked Holloways Beach Rock Wall - Holloways Beach Rock Wall to Stage be 2A levied - An - marked Holloways Beach Rock Wall amount on each parcel identified on the map Holloways Beach Rock Wall to Stage 2B - - marked Holloways Beach Rock Wall Bluewater Canal - Holloways Pursuant to Act Regulation special charges: the following Special Summary of Rates and Concessions Rates of Summary Cairns Regional Council Council Regional Cairns Additional information Annual Report 2019/20 65 a of non-profit and to existence due Written applications must available to offset larger the effect of the Covid-19 is The Financial Hardship policy has been has been adopted to provide a safety net

assistance recognises inancial Hardship Policy Financial Hardship Health Concealed Leaks Independent Rates Relief Tribunal submitted to Cairns Regional Council for approval. 4. Council than normal water accounts concealed leak for community organisations. residential be developed to provide assistance payment through extended plans debts. outstanding rates and water usage and waiver 5. of interest This policy for for those hardship. ratepayers The Tribunal suffering is made independent voluntary appointees selected by Council up genuine of a financial mixture and two Councillors. of The main role of the certain Tribunal circumstances, the is most to appropriate recommend, form of in assistance to those ratepayers experiencing hardship and, serious as a result, rates are and unable charges. to principal The pay place policy their of residence only of the applies ratepayer commercial and benefit can no be to derived from the property. the Additionally, not for profit recreation, community sporting groups and that are based already receiving financial rates assistance, or they did not have rates outstanding, may also apply. would be eligible if 5. Financial assistance usage is costs for available users of Written to Home applications Dialysis offset must Equipment. be Regional Council for approval. water submitted to Cairns 6. Financial pandemic on particular, the adverse financial impact on ratepayers the through Cairns loss business. of community income, and wages or in downturn in a the the line to a to as legal in in village a up exceed on eligibility the owner and owner not the of where required time the did based dwellings the was granted to all 21), of General Rate Rate General Code applied the within annum cent remission was not number of Council’s Pensioner Policy residents was residents Use per then in per total remission applications met cent total the of Land 40 Council’s total net general rates, submitted per the extent that residents $1,350 of of whose 40 dwellings occupied by pensioners limit the of also under the of of cent upper pensioners were responsible for paying the were remission was per rebate remission was extended to retirement villages (as villages retirement to extended was remission pensioners criteria set down and classified A maximum frames. The 5 therefore with policy. to separate entity the rates, to were pensioners. A required to be reduced on a pro rata basis A number percentage village.

a. b. Retirement Village Remission ouncil Pensioner Remission Council Pensioner Rates Based Financial Assistance

a. b. 2. 1. 3. To To qualify for organisations must assistance, clearly the state member of prohibitions the organisation constitution making a private profit on any gain, or either from ongoing operations of the organisation of the or as a result of distribution of assets if the organisation up. is wound This policy allows for remission Council of to general and rates, sewerage consider water charges access from applications not charges sporting andcommunity for groups whose applicationsmet profit recreation, the eligibility criteria set down in Council’s Rates Based Financial Assistance Policy time frames within the required and were also submitted

Cairns Regional Council Council Regional Cairns Concessions and Rates of Summary Rebates and concessionsRebates Annual Report 2019/20 66

in any total Local not period ng the of of the Duri Queensland was o Council the financial provided to in 2019/20 to by month in 5 2 receipt range range the Council 2020 12 ender t in t made notices Change the Productivity Commission the ed a not June tt Number of senior contract Number of senior contract employees within package within package employees 30 financial year must contain a for competitive neutrality was a complaints. financial year Details of Tender Specification of Tender Details Reduction in scope (length CCTV required) of ad submi Queensland any responses s.49 contract employees. 2019 to ho h Council investigation notices given 2019/20 s w any report for and July of senior of competitive neutrality complaints under section the 1 period

Date Issued Date following table shows 28/09/2019 enderer annual any total remuneration packages payable e t Package Range Package $299,999 $200,000 to $399,999 $300,000 to remuneration packages for enterprises. Senior management remuneration The from The Productivity Commission’s recommendations competitive neutrality on any During receipt notices of investigation under section same 49. Queensland Productivity Commission recommendations on 52(3). Beneficial enterprises Cairns Regional Council does not have any beneficial Council’s The senior management was $2,071,055. Summary of investigation summary year complaints under Government in response to a it is by the ear wher Risk year an and with The Details 2020, was of and Notification Notification ensure contain with Open Tender function plan. Internal practices, June complaints annually end to Plan covered financial y fraud risk needs wholly Corporate must The section 06(2). 30 Audit audit and the of

work facilities a practices. consultant appropriately Internal Audit Audit Human Resources collaboratively the of year on is continuously an 2019/20 financial year. financial year. and accordance under the (CRM) reviewed is 10 Internal Committee by internal reviews the the as is Internal processes, year ended the recommended for Manager organisation’s management rractices, effectiveness. financial Note made of building receivable and debtor Audit function provides function provides independent, a internal audit during the consultant Plan in the audit included Contract Name Contract anagement Change document function works Accountants. The independence risk-based for the 2019/20 For M the to General Audit systems, project ance and purpose ccounts Audit a and practices, inst the resolutions CCTV & ConditionRating of Assets Drainage Underground 2019/20 Audit to implement internal resolutions report and business basis. reported equest by audit outsourced R one the Council’s relevant statement. the Chartered conduct, . as on activities are performed Internal w

scope and underpinning of Organisational Internal objectivity of annual

e Departments

2710 Contract Contract No.

Customer key all ethical Thresholds Council’s Pacifica and monitored Register management, management management and waste management Particular List financial The Audit qualified internal audit consultant outsourced and Sponsor. management remains objective assurance objective assurance activities in improvements to The report Council’s Internal by the organisation. understood and supported management compliance Internal The approved strategic, approved strategic, role,

Additional information Additional Cairns Regional Council Council Regional Cairns Invitations to change tenders

were invited to change their tenders. This related to the following contract; the following to This related their tenders. change to invited were Ther