WELCOME AND INTRODUCTION
David Hillman VP/ GM, Vocational Product Line
International® is a registered trademark of , Inc. Play Some Offense
International® is a registered trademark of , Inc. 1 Thank You To Our Sponsors
Tom Rost Dave Burley
Jeff Spitzner Tom Kastner Ed Lunder
Sean Whitfield
International® is a registered trademark of , Inc. 2 Branding
Changing Needs: • Brand in distress • MaxxForce hangover Residual values New • International New International: ProStar Launch • New management (2007) • UpTime • Conquest customers HPV Launch (2001)
International® is a registered trademark of , Inc. 3 Timeline
HX Academy: Today
TOPS Download: Dec. 15th
Deliveries: Las Vegas Launch: Feb. 1, 2016 May 2016
International® is a registered trademark of , Inc. 4 HX Series
SFA SBA Short hood Bridge formula BA Sloped hood 115” BBC 13L 13L Long hood Long, square hood Sloped hood 120” BBC 15L 15L
Driver’s Truck Performance Versatile Value Aggressive styling Visibility Vocational specs Modern interior Light weight Broad feature coverage Serviceability Durability Twin steer, lift axles, etc.
International® is a registered trademark of , Inc. 5 Severe Service Market: US/ Canada
80,000 Premium HD Severe 70,000 Standard HD Severe 60,000 MD Severe 50,000
40,000 PayStar 30,000
WorkStar 7600 20,000
10,000 WorkStar 73/74/7500
0 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Source: Polk Data and Navistar Proprietary Segmentation Groups International® is a registered trademark of , Inc. 6 Severe Service Market: US/ Canada
80,000 Premium HD Severe 70,000 Standard HD Severe 60,000 MD Severe 50,000
40,000 PayStar 30,000
WorkStar 7600 20,000
10,000 WorkStar 73/74/7500
0 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Source: Polk Data and Navistar Proprietary Segmentation Groups International® is a registered trademark of , Inc. 7 Severe Service Market: US/ Canada
Vocational Premium HD Severe Market Split: 8,344 Registrations by 7,015 Customer Type/Size 37% Premium HDD ~17,000/Yr Premium HD Severe Registrations 1,166 818 (4/14-3/15) Dealer Retail Dealer Retail Natl Account/ Gov’t Fleet Size Fleet Size Leasing 26+ 1-25 28% Standard HDD
89% of Premium HD Units are Retail Purchases 35% Standard MRD
Source: Polk Data and Navistar Proprietary Segmentation Groups International® is a registered trademark of , Inc. 8 Premium Market: Dealer Retail
Dealer Retail 15,359 Units/Yr
Construction 5,836 Units (38%)
Sub Industry Industry %1 Concrete 37% Highway & Street 13% Excavation 9% Water Sewer & Pipeline 6%
Services 2,148 Units (14%)
Sub Industry Industry %1 Vocational Rental/Lease 19% Oil and Gas 17%
Source: Polk Data Reg. for April 2014-March 2015
1 Sub Industry Data Unavailable for Canada. Assumes US % based on reported data.
International® is a registered trademark of , Inc. 9 So Let’s Talk About The Construction Business…
International® is a registered trademark of , Inc. 10 Construction Market
Construction customers typically use trucks to haul materials.
Dump Trucks/ Tractors Aggregates
Mixer Trucks Concrete
Dry Bulk Tanker Cement
Wet Tank Water
Cranes Drywall
International® is a registered trademark of , Inc. 11 What Are Aggregates?
Aggregates are the rocks, sand, and crushed stone that provide strength to building materials like concrete and asphalt.
What’s the difference between concrete and cement?
International® is a registered trademark of , Inc. 12 Cement vs. Concrete
Cement is the “glue” that holds concrete together. It is one of the four main ingredients in concrete: 1. Cement You don’t mix 2. Fine Aggregates (sand) CEMENT, you mix 3. Coarse Aggregates (gravel) CONCRETE. 4. Water
International® is a registered trademark of , Inc. 13 What Is Asphalt?
Asphalt is a sticky, black, and highly viscous form of petroleum. When mixed with aggregates, it is used in paving to make black top, technically called asphalt concrete.
International® is a registered trademark of , Inc. 14 Asphalt vs. Concrete
Aggregates (rock and sand) + Aggregates Water + + Asphalt Portland Cement (aka: tar, bitumen, pitch) (aka: cement)
= Asphalt Concrete = Concrete
International® is a registered trademark of , Inc. 15 So… Why Do I Care?
Aggregates Cement
All of these materials move by truck.
Ashpalt Concrete
And they move a lot of them: 1 mile of interstate = 38,000 tons of aggregates Nearly 2,000 truckloads
International® is a registered trademark of , Inc. 16 What They Haul
Approximate Weight By Volume lbs./ yard kg/ m3 Coal 1,500 900 Loose earth 2,000 1,200 Dry gravel, coarse rock 2,500 1,500 Mixed sand 3,100 1,800 Wet earth, wet gravel, wet sand, mud 3,400 2,000 Wet concrete 4,000 2,400 Asphalt, hot or cold 4,200 2,500
16 yard dump truck = 40,000 lbs. of gravel 10 yard concrete mixer = 40,000 lbs. of concrete
International® is a registered trademark of , Inc. 17 Dump Trucks
Concrete Mixers
International® is a registered trademark of , Inc. 18 Dump Trucks Similar Material, Different Configurations
Tandem Bomber Dump Tractor
Bottom Quad Axle Dump
Transfer Michigan Dump Special
Arizona Super Dump
International® is a registered trademark of , Inc. 19 Dump Trucks
Concrete Mixers
International® is a registered trademark of , Inc. 20 Concrete Placement Market
1% Volumetric 7% Pumper
16% Front Discharge
75% Rear Discharge
International® is a registered trademark of , Inc. 21 Concrete Mixers How a concrete mixer works
Steel fins inside a steel barrel
Archimedes screw
International® is a registered trademark of , Inc. 22 Concrete Mixers How a concrete mixer works
Transit Discharge
• In transit, drum slowly • At job site, drum quickly turns clockwise to mix turns counterclockwise • Load shifts to driver side to discharge • Front suspension • Driver controls at back options of body
International® is a registered trademark of , Inc. 23 How Do We Stack Up To The Competition?
International® is a registered trademark of , Inc. 24 Competitor Targets
Mack performs poorly in 2015 brand study, leaving significant opportunity to conquest customers
Data analysis revealed 22% of PayStar customers defected to Peterbilt with our exit of short BBC PayStars
Considered weakest overall in brand study, but pockets of momentum especially at former Sterling dealers
Strong brand loyalty and perception against International, strong position in 2015 brand study
Different customer base, different value proposition when combining truck sale with machinery through Cat Financial
International® is a registered trademark of , Inc. 25 HX Series Key Charter Deliverables
Bold Design
Weight Modern Interior
Maneuverability Visibility
Messaging: ENDURANCE
International® is a registered trademark of , Inc. 26 HX Series: Bold Design
Optional External Air Functional Sightline Cleaners with ISX
Stainless Steel Grille Chiseled Fenders and Surround with and Hood Flanks Aluminum Mesh
Bold Headlamps with LED DRLs
International® is a registered trademark of , Inc. 27 HX Series: Ergonomics
Shoulder Elbow
Hip Knee
Shoulder Elbow Hip Knee Room Room Room Room (mm) (mm) (mm) (mm) HX Series 411 357 327 342.5 97th Percentile 3rd Percentile Male Female KW T880 409 357 353 335
1”
International® is a registered trademark of , Inc. 28 HX Series: Visibility
Final Data Pending
HX 615
T880
Distance From Bumper To Ground Intercept Vehicle Vehicle Centerline (inches) Driver Centerline (inches) HX615 231.6 228.1
T880 short BBC 245.7 238.1
International® is a registered trademark of , Inc. 29 HX Series: Maneuverability and Weight
Final Data Pending Mack GU713 KW T880 Maneuverability 17,800 18,600 40º Wheel Cut With 425 Tires Both Left and Right HX Series Dual Steering Gears Expected Range
HX Series Reasons To Believe: • Mega brackets • Metton hood • BBC • Cab suspension • N13 = 2,400 lbs • MX-13 = 2,600 lbs; MX-11 = 2,200 lbs
International® is a registered trademark of , Inc. 30 HX Series: How We WIN
Bold Design
Weight Modern Interior
Maneuverability Visibility
1. Parts and Service Dealer 2. OnCommand Connection 3. YOU!
International® is a registered trademark of , Inc. 31 HX Series
Chad Semler Product Marketing Manager
International® is a registered trademark of , Inc. Construction Trucks
Dump Trucks • Who is the customer? • What are the state weight laws? • What is the target load? • How do you determine the spec?
Mixers • State Bridge Laws • 41 States have some form of bridge law on the books
Tractors • Dump or Flatbed • Desired GCVW • Off Road • Fifth Wheel Height and Slide Requirements • Geography
International® is a registered trademark of , Inc. 33 Dump Truck Customers
Small fleets • Owner started as a driver • Knows the business and his/her needs • Product savvy • Financing may be important
Image • The trucks represent the business • High content trucks are moving billboards for the company • Driver shortage is an issue • Need to keep the driver happy – desirable products and features
Product • Uptime • Performance • Various configurations, even within one customer’s fleet • Trend is towards more automatic/automated transmissions due to driver training
International® is a registered trademark of , Inc. 34 Dump Truck Customer
Support • Dealer service support • Parts availability • 7-10 years of parts and service business opportunity
Network • Owners and drivers have a network • Word of mouth
International® is a registered trademark of , Inc. 35 Dump Truck Considerations
Target Load • Sand, Gravel, Rip Rapp, Dirt • Choose body material and size
GVW • Stinger axle (ie. Arizona Super Dump) • Pusher axles • Twin Steer • Must comply with bridge laws and local weight laws
Performance • Where will the truck be operating? Mostly off- road or longer distances on highways? • Need to pull an equipment trailer? • Max speed requirement? • Air Filtration
Safety • Electronic Stability Control • 6-channel ABS with ATC International® is a registered trademark of , Inc. 36
Dump Truck Considerations
Weight • If making multiple runs per day, a lighter weight truck means more revenue • A 13 liter engine saves 500 lbs. over a 15 liter • Consider aluminum components, smaller fuel tank, suspension choices
Chassis • Configuration (how many axles) • Wheel Base • CA and AF • PTO • TEM integration • Multi-Use • ½” Super Single Frame Rail
International® is a registered trademark of , Inc. 37 Dump Truck Considerations
Engine • N13 HP 370-475, TQ 1,350-1,700 • ISX 15 HP 450-600, TQ 1,650-2,050 • Consider torque requirements, weight, BBC/maneuverability
Transmission • Allison Automatics 4000, 4500, & 4700 series Torque mulitipying, torque converter • Eaton UltraShift+ VCS: 10F/3R VMS: 11F/3R MHP: 13F/3R MXP: 18F/4R Features: Creep mode, Hill hold New Features: Urge to Move, Blended Pedal, Creep Mode Gear Selection • Eaton Manuals 10, 13, 15, 18, 8LL, 9ALL manuals • Consider driver training, acquisition cost, ease of maintenance
International® is a registered trademark of , Inc. 38
Dump Truck Bodies
Typical Body Sizes Length Capacity 10' 5-6 yd3 12' 7-8 yd3 15' 10-12 yd3 16' 12-14 yd3 17' 14-16 yd3 18' 16-18 yd3
Body Material Advantages Disadvantages Options Steel • Strength • Weight • Hi-Tensile • Durability • AR400 • Cost • Hardox Stainless Steel • Corrosion • Cost • 7-12 gauge thick resistance Aluminum • Lighter Weight • Cost • 3/16”,1/4”, 3/8” • Alum grades vary by body component
International® is a registered trademark of , Inc. 39 Dump Truck Bodies
Body Designs
• External Frame Classic design, multiple applications • Smooth Sides Good for asphalt (insulating), small aggregates • Elliptical, Radius Corners Reduced damage from large rocks and reduce material build up in corners • Half Round Bottom For sticky materials dumping into a smaller target area (ie. asphalt) or large rocks to deflect impacts • Agriculture Dump • Dump Tilt Angles 20 – 45 degrees depending on materials • Light Weight Steel Thinner sidewalls for smaller aggregates and asphalt • Side Dump
International® is a registered trademark of , Inc. 40 Dump Truck Bodies
Body Options
• Cab Protection • Lights • Tarp System • Sideboards • Body Insulation • Bed Liners • Side Skirts • Cab Control Tower • Exhaust Heated Body • Pintle Hitches (TEM or International) • Lift Axle(s) (TEM or International) • PTO: Body Hoists are hydraulic pumps and powered by a transmission mounted PTO
International® is a registered trademark of , Inc. 41 Dump Trailer Bodies
Body Material
Advantages Disadvantages
Steel • Strength • Weight • Durability • Cost Aluminum • Lighter Weight • Cost
Pup Trailer Half Round Dump Frameless Dump
International® is a registered trademark of , Inc. 42 Example Specs
TEM/Body J&J Truck Bodies/Dyna-hauler Application Dump
HX620 Engine ISX15 455 HP/1650 lb-ft
Transmission Eaton VCS UltraShift+ BBC 119” Meritor MFS-20-133 20K Axles Meritor RT-46-160 46K Parabolic Taper Leaf 20K Suspension Hendrickson HMX-460-54 46K Hendrickson 20K Lift Axle Brakes Drum with 4-channel ABS Long Hood, Set Back Axle Other 20k Pusher Axle WB/AF 232”/57” RAR 4.10 Body 18 Feet
International® is a registered trademark of , Inc. 43 Example Specs
TEM/Body Ox Body/Ultra-Light Application Dump HX620 Engine ISX15 500 HP/1650 lb-ft
Transmission Eaton VCS UltraShift+ BBC 119” Meritor MFS-20-133 20K Axles Meritor RT-46-160 46K Parabolic Taper Leaf 20K Suspension Hendrickson HMX-460-54 46K Watson & Chalin 13.2k Lift Axle Brakes Drum with 4-channel ABS Other 13.2k Pusher Axle Long Hood, Set Back Axle WB/AF 232”/57” RAR 4.10 Body 18’ Feet
International® is a registered trademark of , Inc. 44 Mixer Truck Customers
Small Fleets and Large Fleets • Large companies grow by acquisition • Very sensitive to weight • Uptime critical • Slow to embrace new technology • Financing may be important
Image • Trucks are usually lower content First Mixer Truck • Driver retention still an issue Bob Mann Sold
Product • Uptime: A down truck full of concrete causes more than just a down truck • Performance • Various configurations according to geography • Automatic transmissions growing in popularity
International® is a registered trademark of , Inc. 45 Mixer Truck Customer
Support • Dealer service support • Parts availability • 9-10 years of parts and service business opportunity
TEM • TEMs have influence on chassis recommendation • TEMs sell truck package • Fewer TEM package deals
International® is a registered trademark of , Inc. 46 Mixer Truck Considerations
State Weight Laws • Bridge Design • Standard Mixer
GVW • Stinger axle (to achieve 40’) • Pusher axles • Twin Steer • Interstate vs. local roads • Must comply with bridge laws and local weight laws
Performance • Where will the truck be operating? Mostly off- road or longer distances on highways? • Max speed requirement?
Safety • Electronic Stability Control (high CG application prone to roll-over) • 6-channel ABS with ATC • Air Disc Brakes (via SQ) International® is a registered trademark of , Inc. 47 Mixer Truck Considerations
Weight • Weight critical – Revenue based upon payload • 10 - 13 liter engines
Chassis • Configuration (how many axles), SFA or SBA • Wheel Base • CA and AF • PTO • TEM integration • Special Features -Front spring options to compensate for lean -BOC cross member location -Inverted cross members for stinger ram -Transition Plate -Pump Mount Bracket -REPTO -Tow Device -Frame (1/2” frame on standard)
International® is a registered trademark of , Inc. 48 Mixer Truck Specifications
PTO • Rear Engine Power Take-Off (REPTO) -High torque -Direct drive -Reduced hydraulic line maintenance -Harder to maintain due to location under truck -Most popular -Not available on all engines
• Front Engine Power Take-Off (FEPTO) -High torque -Direct drive -Easy access for maintenance -Increases overall length -Declining in popularity
• Transmission PTO -Any engine -Limited on torque ratings
International® is a registered trademark of , Inc. 49 Mixer Truck Specifications
PTO • Rear Engine Power Take-Off (REPTO) -Maintenance Access
Bottom of center dash is removable with REPTO code.
Remove access plate and REPTO joint is easily serviced
International® is a registered trademark of , Inc. 50 Mixer Truck Specifications - Typical Chassis Layouts
HX 615 Short hood, set back axle mixer chassis WB = 222” AF = 116” Frame Rails = New super single ½” rail
International® is a registered trademark of , Inc. 51 Mixer Truck Specifications - Typical Chassis Layouts
HX 515 Short hood, set forward axle mixer chassis WB = 248” AF = 108” Frame Rails = 12 ¼” x 3/8” single rail
International® is a registered trademark of , Inc. 52 Mixer Truck Specifications
Chassis • Intermediate cross member location 43” behind cab
• Inverted AF cross members for booster axle ram (0001UAA)
International® is a registered trademark of , Inc. 53 Mixer Truck Specifications
Chassis • Wheel Base Standard Mixer: 222” Bridge Mixer: 248”
• Front spring options to compensate for lean -Asymmetric Springs -Spacer Blocks
Parabolic Taper Leaf Multi-Leaf Slipper
International® is a registered trademark of , Inc. 54 Mixer Truck Specifications
Chassis • Transition Plates: Frame reinforcement behind cab installed online. TEM mounts to these plates.
International® is a registered trademark of , Inc. 55 Mixer Truck Specifications
Chassis • Pump Mount Bracket: Mount bracket for McNeilus PTO hydraulic pump online to reduce TEM mounting time due to disassembly of battery box and air tanks (future release).
International® is a registered trademark of , Inc. 56 Mixer Truck Specifications
Chassis • Tow Device -Tow Pin – 150K rating --- Front of bumper design -Tow Hooks – 80K rating -Tow Shackles – 80K rating -Tow Loop
Tow Hooks Tow Pin
International® is a registered trademark of , Inc. 57 Example Mixer Truck Spec
TEM/Model McNeilus/Bridge Master Application Mixer HX515 Engine N13 390 HP/1450 lb-ft
Transmission Allison 4500 RDS BBC 114” Meritor MFS-20-133 20K Axles Meritor RT-46-160 46K Multileaf 20K Suspension Hendrickson HMX-460-54 Brakes Drum* with ABS/ATC/ESP Short Hood, Set Forward Axle Other Notes Bendix ESP WB/AF 248/108 RAR 4.89 *Note: Air Disc Brakes available via SQ
International® is a registered trademark of , Inc. 58 Example Mixer Truck Spec
TEM/Model McNeilus/Standard Mixer Application Mixer HX615 Engine N13 390 HP/1450 lb-ft Transmission Allison 4500 RDS BBC 114” Meritor MFS-22-133A 22K Axles Meritor RT-46-160 46K Multileaf, Shackle Type 23K Suspension Hendrickson HMX-460-54 46K Brakes Drum* with ABS/ATC/ESP Other Notes Bendix ESP Short Hood, Set Back Axle WB/AF 222/116 RAR 4.89 *Note: Air Disc Brakes available via SQ
International® is a registered trademark of , Inc. 59 Example Mixer Truck Spec
TEM/Model Putzmeister/Bridge Mixer Application Mixer HX515 Engine N13 430 HP/1550 lb-ft Transmission Fuller 11-Speed Manual
BBC 114” Meritor MFS-20-133A 20K Meritor RT-46-160 46K Axles Watson & Chalin 13.2k Lift Axle TEM installed Hendrickson Booster Axle Multileaf, 20K Suspension Hendrickson HMX-460-54 46K Brakes Drum* with ABS/ATC/ESP Short Hood, Set Forward Axle Other Notes Bendix ESP WB/AF 254/108 RAR 4.3
*Note: Air Disc Brakes available via SQ International® is a registered trademark of , Inc. 60 Heavy Tractor Customers
Various • Large and small customers • Usually have trucks as well as tractors • Various applications (construction dump, heavy equipment haul, logging, oil field, etc.)
Image • Trucks are usually high content, image conscience, pride of ownership • Driver retention
Product • Performance – Power to move the load • Various configurations according to application • High HP and torque • 18 speed manual and automated transmissions for close gear ratios
International® is a registered trademark of , Inc. 61 Heavy Tractor Customers
Support • Dealer service support • Parts availability • 9-10 years of parts and service business opportunity
International® is a registered trademark of , Inc. 62 Heavy Tractor Considerations
State Weight Laws • Bridge Design • Maneuverability
GVW • Lift axles • Tri-Drive • Interstate vs. Off Road • Must comply with bridge laws and local weight laws
Performance • What is the design GCVW (determined by transmission and rear axle) • Grades • Steering – Dual steering gears standard on front axle ratings of 16k and higher
Safety • Electronic Stability Control • 6-channel ABS with ATC • Air Disc Brakes (Standard on tractors with front axle ratings of 16k and higher) International® is a registered trademark of , Inc. 63 Heavy Tractor Considerations
Options • Fifth wheels • Headache racks • Tool storage • Sleepers (phase II)
International® is a registered trademark of , Inc. 64 Heavy Tractor Spec
Model HX520 Application Tractor HX520 Engine ISX 15 600 HP/2050 lb-ft
Transmission UltraShift+ 18-speed BBC 120” Meritor MFS-20-133 20K Axles Meritor 53K tridem Parabolic 20K Suspension Hendrickson Primaxx ES Tridem, 69K Disc front/Drum Rear with 6- Brakes channel ABS/ATC Long Hood, Set Forward Axle Other Notes Holland FW35/48” slide WB/AF 260/89 RAR 4.33 International® is a registered trademark of , Inc. 65 ONCOMMAND CONNECTION
Scott Sutarik CSO Marketing and Service Programs Manager
Navistar Proprietary/Confidential International® is a registered trademark of , Inc. Health Reports are Increasing Data As of October 12th
Rebate Program Current Enrolled - 162,319 Units Announcement Mid America Announcement of Freemium
OnCommand Connection is Launched Health Reports Required for Health Reports Warranty Created First Telematics Health Report
Navistar Proprietary/Confidential Telematic Providers
Open – Navistar’s Architecture Strategy that is not married to a particular Telematics Vendor and thus can provide Remote Diagnostics with almost any of them
. Integrates the current Telematics Vendor you already have and allows Navistar to help you with the Data we understand.
Preferred Partners In Progress/Discussions
Navistar Proprietary/Confidential At the Dealership
Build the Relationship – OnCommand Connection is a excellent tool for dealers to improve current relationships, repair damaged relationships, and create new relationships.
Additional Initial Sale Maintenance Customer for Life Business • Conquest Customers – • Problem Vehicles in the •Vehicle Routing to the • Imbed yourself in the Foot in the Door Shop Dealership (Parts and Customer's Business Service) •Large Customer Demo •Improved Mobile Units Maintenance
•Additional Value to •Virtual Triage Current Customers •Communication in your Navistar Proprietary/Confidential shop 69 Key Activities
Enhancements Integrations Population Uptime
Mobile App Drive utilization of Health Reports Update Telematics Data Free @ Mid & Fault Code Action Plans (3/20/2015) Integration Framework America Status: Complete (3/31/2015) • Health Reports
Enrollments & Self Service 1. GPS Insight (7/15/2015) 2. CalAmp 3. Multiple more in the Pipeline Launched Health Report OnCommand Connection.com Fault Code Action Plan Component Data (4/2/2015) Bus Features Integration Framework (7/15/2015) Status: Piloting • Fault Code Action Plans
Diagnostic/Repair Plan Standard Hardware & Data Widgets, Admin Credit Functions, and Location Data Integration (7/1/2015) Smarts Parts Framework Stocking Status: In Development Features • Mapping Support (10/8/2015)
Navistar Proprietary/Confidential Enhancement – 7/15 Launch
Enrollments & Self Service Bus Customer Interface 1. New Enrollment Form plus a more 1. New Bus Specific Dashboard Simplified Process 2. Provided a New Graphical Sorting Option 2. New Self Service plus a more Simplified 3. Added Bus Specific Data Elements Process 3. Enables Dealer to Identify Vehicles that should be included in the Credit Program
Navistar Proprietary/Confidential Enhancement – 10/8 Launch
Widgets 1. Added to the OnCommand Connection Dashboard 2. OnCommand Connection Information Simplified 3. Ability to Customize Widgets and Create Duplicates
Navistar Proprietary/Confidential Foundational Advancements – Fault Codes Action Plans
Navistar – Navistar – Supplier All Makes – Supplier All Makes – Proprietary Proprietary Logic: VIN + DTC Logic: VIN + Feature Code + Logic: VIN + CI Message + Logic: VIN + CI Message + Status: DTC DTC DTC • N13 – 133/434 (88%) Status: Status: Status: • N9/10 – 28/388 (69%) • Cummins – ISX (2 • Cummins – ISX (2 • Mitchell1 (Live Integration) • Chassis – 31/1,011 (36%) Providers) Providers) • Legacy Engines – 4,682 • Eaton – 24 DTC’s • Eaton – Integration In Total Available Process • Bendix – In Discussion • Bendix – In Discussion • Meritor/Wabco – In • Meritor/Wabco – In Discussion Discussion • Allison – In Discussion • Allison – In Discussion
Note – For Navistar Supplier, All Makes Supplier & All Makes Proprietary we do have basic Fault Code Action Plans but Navistar Proprietary/Confidential we are driving for more robust and source data. Foundational Advancements – Fault Codes Action Plans
Synthetic Fault Codes – An artificial Fault Code created by information found on the Health Report
Combinations Symptoms Software Updates In Development Reduces the # of Enables Customer Ensures any DTC’s • Maintenance Alerts Actionable DTC’s on a Symptom(s) to generate causes by an older • Campaigns Health Report to a specific Action Plan to software version are • Calibrations Reduce Diagnostic Reduce Diagnostic Time identified & a specific Time & Quality & Quality Action Plan reducing confusion
Navistar Proprietary/Confidential Foundational Advancements – Fault Codes Action Plans
Synthetic Fault Codes – An artificial Fault Code created by information found on the Health Report
Combinations Symptoms Software Updates In Development Reduces the # of Enables Customer Ensures any DTC’s • Maintenance Alerts Actionable DTC’s on a Symptom(s) to causes by an older • Campaigns Health Report to Reduce generate a specific software version are • Calibrations Diagnostic Time & Action Plan to Reduce identified & a specific Quality Diagnostic Time & Action Plan reducing Quality confusion
Navistar Proprietary/Confidential Foundational Advancements – Fault Codes Action Plans
Synthetic Fault Codes – An artificial Fault Code created by information found on the Health Report
Combinations Symptoms Software Updates In Development
Reduces the # of Enables Customer Ensures any DTC’s • Maintenance Alerts Actionable DTC’s on a Symptom(s) to generate causes by an older • Campaigns Health Report to Reduce a specific Action Plan to software version are • Calibrations Diagnostic Time & Reduce Diagnostic Time identified & a specific Quality & Quality Action Plan reducing confusion
Navistar Proprietary/Confidential Foundational Advancements – Fault Codes Action Plans
Synthetic Fault Codes – An artificial Fault Code created by information found on the Health Report
Combinations Symptoms Software Updates In Development Reduces the # of Enables Customer Ensures any DTC’s • Maintenance Alerts Actionable DTC’s on a Symptom(s) to generate causes by an older • Campaigns Health Report to Reduce a specific Action Plan to software version are • Calibrations Diagnostic Time & Reduce Diagnostic Time identified & a specific Quality & Quality Action Plan reducing confusion
• 1378-31 Change Engine Oil Service Interval (Vehicle Parameter Generated by Miles/Hours/Time) • 4177-17 Transmission Oil Service Interval (Allison Transmissions Only) • Use Synthetics to Fill in the Rest of the Gaps for the Entire Maintenance Package • Need to add a “Defer” & “Complete” Button so that the DTC can be reset for the interval Navistar• In Future Proprietary/Confidential Releases provide a Maintenance Module to Set/Changes Alert Rules 77 Foundational Advancements – Geo Fencing
Dealer Locations Customer PDC Regions Dealer AOR’s Locations/Area
Status: Live Status: Live Status: Live
Type: Landmarks Type: Landmarks & Zones Type: Zones
Includes: All OEM Repair Includes: Self Service Option Includes: US/Canadian PDC’s Facilities including Navistar for Customers to Create or Status: In Development Can be Done by Navistar Benefits: Type: Zones Benefits: • Campaign Parts Stocking • Health Report Location Benefits: • General Parts Stocking Includes: US to Start With
• Dashboard Filtering • Health Report Location Benefits: Dwell Time Calculations Dashboard Filtering • • • Campaign Parts Autoship • Dwell Time Calculations • Dealer Dashboard Widget • Smart Repair Logistics
Navistar Proprietary/Confidential Enhancement – Smart Repair Logistics
1. Customer Initiated Service Request – In Development
Case Submission Form Customer Dashboard Accelerator Write Up Tool Case File Case File Dealer #1 Dealer #2
Dealer Launch Service Request Dashboard
Sprint Name Description 1.5 Dealer Initiated Service Request AOR Map with All Operating Vehicles that can have Service Requests Launched
2 Capabilities Routing – Parts Availability DMS Integration with Live Fault Code Action Plans providing a % of Parts Available
2.5 Reporting (Lost Sales/Parts Stocking/etc…) Report of Accepted & Lost Requests plus rationale why 3 Capabilities Routing – Auction (Estimate) DMS & Repair Management Integration leveraging a Reverse Auction Methodology 4 Customer Transactional Survey A short Transactional Survey by Service Event & Dealer 5 Ecosystem Integration Integration of all Components of the Service Event if Needed Navistar Proprietary/Confidential(Tow/Rental/Hotel/etc…) 79 Next Steps…!
1. Review the Recent Telematics Credit Program in Detail & Understand how it Impacts your Dealerships a. Dealer Town Hall Conference Call Replay – Click Here b. Sales G-Letter – Click Here (US), Click Here (Canada), Click Here (Canada – French) c. Review the OnCommand Connection Dealer Site – Click Here
2. Assure that your dealerships have a plan regarding Telematics Hardware, Installation & Activation a. Which Telematics Hardware are you going to Stock at your Dealership b. Who is Responsible for Installing & Activating & When in the Sales Process is that going to Happen c. Who is Trained & Responsible for Enrolling & Setting up the Customer in OCC
3. How are you going to Assure Customers find Value with OnCommand Connection a. How do you assure every customer connects with the Solution right off the bat b. How do you play a more Proactive role in the Customer’s Operation c. Is everyone at your Dealerships aware OCC & how it may improve their ability to serve the customer
Navistar Proprietary/Confidential 80 HX Series Features
Melissa Gauger Jeff Kelso
International® is a registered trademark of , Inc. Frame
Frame Choices • Super 12” Single (01CGD) • ½” frame rail thickness • Why choose? • Corrosion Jacking • Weight – 13% lighter than double 10” rail
• 12 ¼” • Single rail – Excellent strength to weight ratio • Double rail – Severe applications – On/Off Highway Applications such as Oil Field, Logging, Heavy Construction Dump Feature pounds/inch/rail RBM 10.25” (01CAG) 1.71 2.04 • 10” rails 12.25” (01CGC) 1.87 2.31 Frame Height • Double 10.125” • Single 10” – Lighter duty applications such as (01CBU+01GBP) 2.96 3.58 tractors 12.5” (01CGD) 2.58 3.54
Double 12.25” (01CGCW+01GDS) 3.6 4.45
International® is a registered trademark of , Inc. 82 Frame Summary
International® is a registered trademark of , Inc. 83 Set-Back Axle Frame Overview
NOTE: Mega Bracket Design on HX615, HX620 and HX520
Front Frame Extension (01WCP) Only Available on HX515
International® is a registered trademark of , Inc. 84 Frame
Cross-Members • 5-piece Standard • Bridge Mixer Inverted AF Cross-Members – 01UAA • 01SBX – First cross-member location 43” back of cab – HX515
Tapered Rails • 1616 – Tapered • 01LXN – Omit Tapper
Towing • Towing Devices • Tow Pin (01VBC) – 150K rating --- Front of bumper design • Tow Hooks (01WRW) – 80K rating • HX515 Tow Features: • Tow Shackles (01WRX) – 80K rating • Tow Loop (01WRY) – 80K rating
Standard Huck-bolted frame and cross members • Less movement and wear of frame components helps to decrease maintenance and increases uptime
International® is a registered trademark of , Inc. 85 REPTO
International® is a registered trademark of , Inc. 86 Front Axles/Springs
Front Axles • All front axles are now Wide Track…..Providing better wheel cut and reduced turning diameter • 40° with 425 tires (left and right)
• Set-Back Axle Configurations – HX615/HX620
HX615 HX620
Meritor
12K, 13.2K, 14.6K, 16K, 18K, 20K, 22K X X Dana
16K, 18K, 20K, 22K X X
International® is a registered trademark of , Inc. 87 Front Axles/Springs
Front Axles
• Set-Forward Axle Configurations – HX515/HX520
HX515 HX520
Meritor
12K, 13.2K, 14.6K, 16K, 18K, 20K X X
International® is a registered trademark of , Inc. 88 Front Axles/Springs
Front Suspensions • Multi-Leaf • Parabolic • Slipper-Type • Threaded Spring Pins Prevents side-to-side movement of the spring within the shackle ---- Improved Feel / Less Maintenance • 52” Spring Length – • Improved Ride Quality
Slipper-Type with Parabolic Taper Leaf Multi-Leaf Torque Rod
International® is a registered trademark of , Inc. 89 Front Axles/Springs
Front Suspensions • Set-Back Axle:
HX615 HX620
Multi-Leaf --- (03AEP) Shackle Type; 23,000-lb Capacity; Less Shock Absorbers and With Special Spacer Blocks for Mixer Application X X
Multi-Leaf --- (03AEX) Two Stage Multi-leaf; 20,000-lb Capacity; Two Stage Steel Springs and (2) Rubber Auxiliary Springs, With Shocks X X
Multi-Leaf
12K, 14K, 16K, 18K, 20K, 23K X X
Parabolic Taper Leaf
13.2K, 14K, 16K, 18K, 20K X X
Slipper
20K, 24K X X
International® is a registered trademark of , Inc. 90 Front Axles/Springs
Front Suspensions ▪ Set-Forward Axle
HX515 HX520
Multi-Leaf (03AEX) 20K – Two Stage Multi-leaf; 20,000-lb Capacity; Two Stage Steel Springs and (2) Rubber Auxiliary Springs, With Shocks X X
Parabolic Taper Leaf (03AEB) 20,000 lbs Capacity --- 18,000-lb Capacity Steel Springs With (2) Aeon Rubber Auxiliary Springs (2000-lb Capacity); Includes One Extra Leaf and 1.0" Spacer on Left Side X
Parabolic Taper Leaf
12K, 14K, 16K, 18K, 20K X X
▪ Shock Absorber – Standard with Parabolic Taper Leaf – Optional with Multi-Leaf (3772 / 3703)
International® is a registered trademark of , Inc. 91 Brakes
Advanced ABS Systems Wingman Fusion**
Wingman*
Electronic Stability (ESP) Traction Control
*Available Post Launch ABS **Not Available Until 2017/2018
International® is a registered trademark of , Inc. 92 Brakes
▪ Disc brake options – Front disc brakes required on some tractor configurations – Truck configurations available via SQ
▪ Paver Brakes – 04WDW
▪ Air Compressor Options – N13 ▫ 15.9 CFM Standard (04SPM) ▫ 21.0 CFM Option (04SPL) – Cummins ISX ▫ 18.7 CFM (04SPA)
▪ Steering
International® is a registered trademark of , Inc. 93 Chassis Packaging
Chassis Diagrams Available with December TOPS Download
International® is a registered trademark of , Inc. 94 Chassis Packaging
General Configurations Available at Launch • Exhaust • Switchback Under Passenger Side With Single Vertical Stack (07BJU) • Switchback Under Passenger Side With Dual Vertical Stacks (07DXM) • Vertical/Vertical (07BJX)
• Battery Box • Right Side Back of Cab (08VUK) – Available with 07BJU/07DXM • Right Side Under Cab (08TST) – Available with 07BJX • Left Side Under Cab (08WJN) – Available with 07BJU/07DXM
• Air Tanks • Mounted under Battery Box 08VUK • Mounted under Battery Box 08TST • Mounted under Battery Box 08WJN
• Air Dryer Location • Mounted inside of left rail, back of cab
• Fuel Water Separator • Mounted under hood on the cab firewall
International® is a registered trademark of , Inc. 95 Exhaust Packages
International® is a registered trademark of , Inc. 96 Electrical
• Point to Point Wiring Chassis Wiring System….But
• LED interior lighting is standard
• Starters • Mitsubishi (105P) – 08WXG • Delco (39MT) – 08WTL
• Alternators • 160 Amp – 325 Amp • Bosch, Delco, Leece Neville
• Optional Drive Information Display (16HLN, 16HLP)
International® is a registered trademark of , Inc. 97 Coming Soon…..
500K Baud Requirement • January 2016 CARB requirement • Body controller and J1939 communications •…Allows for RPMs/switch packs
RPMs Available 2017 Two Six-Pack Switches Available 2017
International® is a registered trademark of , Inc. 98 Samples Advanced Programming with RPMs
• Body up/down switch with indicator light & alarm. • Tail gate open/closed switch – interlocked. • Hydraulic hot or low oil indicator and shut down. • Low oil over ride switch. • Tarp wind/unwind – interlocked. • Lights – Spreader, work, wing blade, strobe (high/low), • Out riggers down – boom out of stow. Indicator & alarm.
99
International® is a registered trademark of , Inc. 99 Body Builder Wiring Options
Optional body builder feature codes the same as WorkStar….
08HAB – Connectors 08HAE – Connectors (Back of Cab) (End of Frame)
International® is a registered trademark of , Inc. 100 Fifth Wheels
Fifth Wheels • Variety of Holland, Yost, and Fontaine Fifth Wheels Available on HX615, HX620, and HX520 --- No fifth wheel options on HX515 at this time • No Tilt • Kompensator • Fixed or Sliding (up to 36”) • Inside vs. Outside Mounting
International® is a registered trademark of , Inc. 101 Engine/Transmission
Engine Availability • Short Hood (HX515 / HX615) – N13 • 370 HP / 1,350 ft-lb (12BCN) • 390 HP / 1,450 ft-lb (12BCP) • 410 HP / 1,450 ft-lb (12BCR) • 430 HP / 1,550 ft-lb (12BCS) • 475 HP / 1,700 ft-lb (12BCT)** • Engine Brake: 428 HP @ 2,100 RPM
** Available on HX615 only
• Long Hood (HX520 / HX620) – ISX • Advertised Ratings • 450 HP / 1,650 ft-lb (12EDN) • 455 HP / 1,650 ft-lb Vocational (12EDW) • 500 HP / 1,650 ft-lb Vocational (12EDX) • 500 HP / 1,850 ft-lb Vocational (12EDY) • 550 HP / 1,850 ft-lb (12EDZ) • 550 HP / 2,050 ft-lb (12EDU) • 600 HP / 2,050 ft-lb (12EDV)
International® is a registered trademark of , Inc. 102 Engine/Transmission
Transmission Availability • Allison 4000, 4500, 4700 • 4000 RDS, EVS – 5 or 6 Speed • 4500 RDS, EVS – 5 or 6 Speed • 4700 RDS, OFS – 7 Speed • Eaton UltraShift+ • VMS – 9ALL (Mixers) • VCS – 8LL (Construction Vocational) • MXP – On-Highway 18-Spee • VXP Vocational 18 Speed NOTE: Engine/Transmission Availability is • Eaton Manual Transmission based upon engine torque rating so not • 10 Speed every transmission is available at every • 13 Speed rating • 15 Speed • 18 Speed Example: Cummins ISX 600 hp / 2,050 ft-lb • 8LL is only available with Eaton Manual 18 Speed • 9ALL (13GNM)
Eaton UltraShift+ - Available up to 1,750 ft-lb
Allison 4000RDS – Available up to 1,850 ft-lb
International® is a registered trademark of , Inc. 103 Engine/Transmission
External Air Cleaners – Form and Function • Dual external air cleaners optional with on HX530/HX620 (Cummins ISX powered) • Advantages – In on/off highway vocations, longer service life • Snow valve not available
REPTO / FEPTO / Transmission PTO • REPTO – Rear engine PTO (N13 Only) • Advantages: Front end packaging, PTO hydraulic hose routing • Disadvantages: Up to ~230 hp • Applications: Concrete Mixer, Plow Applications
• FEPTO – Front Engine PTO • Advantages: Low cost, higher horsepower capabilities • Disadvantage: Safety, Hydraulic Hose Routing • Applications: Sewer Vac (Vac-Con), Front Plow, Was used on concrete mixers…market is moving quickly toward REPTO
• Transmission – • Advantages: Ease of installation, Industry common configurations • Disadvantages: Manual Transmission Continuous Operation, Duty Cycle • Applications: Dump Truck, Utility
International® is a registered trademark of , Inc. 104 REPTO Hatch
REPTO Hatch Provided when 12WPU is ordered
International® is a registered trademark of , Inc. 105 Rear Axles and Suspensions
Rear Axles • Dana Tandem – 40K, 46K, 52K Single Speed / 46K, 52K Two Speed • Meritor Tandem – 40K, 46K, 52K, 58K, 70K Single Reduction / 58K, 70K Double Reduction --- 50K for Mixer Applications (SQ) • Meritor Tridem – 53K, 60K, 69K* Tridem • Note: 69K may be limited based upon rear axle ratios and tire SLRs.
Lift Axles with Wheels and Tires • Watson and Chalin Lift Axles: • Hendrickson Lift Axles Coming in Future • 8K – Three Lift Axles (Steerable) • 13.2K – One and Two Lift Axles (Steerable) • 20K – Single Lift Axle (Steerable)
Rear Suspensions • Spring Suspensions • Chalmers – 40K, 46K, 52K • Hendrickson HMX – 40K, 46K (54”, 60”, 72”) ---- 50K for Mixer Applications (SQ) • Air Suspensions • Hendrickson HAS, 40K, 46K (55” & 60” Spacing) • Hendrickson Primaax, 46K, 52K (55”, 60” 72” Spacing) • Neway air suspensions not available
International® is a registered trademark of , Inc. 106 Exterior Options
Hood materials • Metton Hood (SBA) – Three-Piece Construction ---- Advantage Strong and Light Weight • Hood Hatches – Not available
Grille Materials and Options • Stainless Steel Grille Surround (All models) • Powered Coated (Black) Aluminum Mesh Standard • Optional Bright Vertical Bars (HX615 / HX620) (09HCN)
Mirrors • Same mirrors as WorkStar • 7.55" x 14.1" Flat Glass, 7.48" x 6.77" Convex Glass • Base mirror – Black, Manual – No Heat (16SNL) • Options – Heated, Power, Bright, LED Lighting • Convex hood mirrors, right only or left and right (black and bright) – 7.48" x 6.77“ -- New single arm style • Cab mounted look down mirror on passenger side – 6" x 10 1/4"
Headlights • DRL Option for US / Standard for Canada
Fender Flares
• 9585 International® is a registered trademark of , Inc. 107
Exterior Options
Sun visors • Painted (16XWD) • Bright (16XWE)
Cab Skirts • Painted (16XBZ) • Bright (16XBK)
Front Window • 2,200 Sq. In • Available in single (16WKR) or two-piece windshield (16WKS)
Rear Window Glass • Standard 52.25” Wide Rear Window - 14% more rear glass than previous model
Bug Deflector • Smoked – 09WAD • Stainless – 09WBD • Optional Bug Screen – 09WAC
International® is a registered trademark of , Inc. 108 Interior Options Available Vehicle Information Standard Standard Tilt/Tele Display Overhead Steering Column Console with Storage Available 2-Piece Front Windshield
Standard Power Windows and Door Lock
Available Premium Interior Trim
REPTO Hatch Available w/ Standard Air Engine REPTO Conditioning
International® is a registered trademark of , Inc. 109 Additional Cab Features
New Cab Suspension • Improved Ride • Large opening for REPTO shaft
International® is a registered trademark of , Inc. 110 Other Features
Serviceability
• Color-coded and continuously numbered wiring and air lines installed after chassis is painted • Conduit covering over electrical harnesses • Quality Connect air lines for fewer leaks and less downtime • Fuses are located behind passenger glove box
International® is a registered trademark of , Inc. 111 CLOSING SESSION
David Hillman VP/ GM, Vocational Product Line
International® is a registered trademark of , Inc. Quiz Time!
International® is a registered trademark of , Inc. 113 Closing Session Quiz What Is This Type Of Truck Called?
A. Tri-axle dump truck B. Three axle dump truck A. C. Wait, aren’t those the same darn thing?! Tri-Axle (3 Axle = Tandem)
International® is a registered trademark of , Inc. 114 Closing Session Quiz What Is Rip Rap?
A. New trend in pop music B. Large rocks C. Cheap wine
B. Large rocks about 4” across used for erosion control
International® is a registered trademark of , Inc. 115 Closing Session Quiz What Is This Type Of Truck Called?
A. Cement Mixer B. Concrete Mixer B. C. Wait, aren’t those the same darn thing?! You don’t mix CEMENT, you mix CONCRETE.
International® is a registered trademark of , Inc. 116 Closing Session Quiz Do We Offer Dual External Air Cleaners On The HX Series?
A. Only with the N13 engine B. Only with the ISX engine C. Not available B. DEAC Only With ISX
International® is a registered trademark of , Inc. 117 Closing Session Quiz Do We Offer Front Frame Extensions On The HX Series?
A. Only with SFA and N13 engine B. Only with the ISX engine A. C. Only on SBA models Only in the HX 515 D. Not available (short SFA, N13)
International® is a registered trademark of , Inc. 118 Closing Session Quiz What Type Of Daytime Running Light (DRL) Is On The HX Series?
A. Low Beam B. High Beam C. LED Turn Lamp C. LED Turn Lamp
International® is a registered trademark of , Inc. 119 Closing Session Quiz What Is The Section Modulus On The Largest Single Frame Offered?
A. 20,000 lbs. B. 3.5M RBM B. C. 4.45M RBM 3.5M RBM D. 1.21 Gigawatts (12 ½” x ½”)
International® is a registered trademark of , Inc. 120 Closing Session Quiz How Many Pounds Of Payload Are Delivered By A Typical 10 Yard Mixer?
A. 10,000 lbs. B. 20,000 lbs. C. C. 40,000 lbs. 40,000 lbs. D. 66,000 lbs. (1 Yard = 4,000 lbs.)
International® is a registered trademark of , Inc. 121 Closing Session Quiz How Much Better Is Our Forward Visibility Than Kenworth T880?
Final Data Pending
A. Over 12” At Vehicle Centerline A. B. We Are Worse By 4” 13.9” C. About 2” Vehicle Centerline
International® is a registered trademark of , Inc. 122 Match The Terms And Pictures
1. D. A. Michigan Special
B. California Transfer Dump C. 2.
C. Arizona Super Dump
B. 3.
D. Chicago Bomber
A. 4.
International® is a registered trademark of , Inc. 123 Closing Session Quiz
What’s The Ass-Kicking Vocational Truck You Are Excited To Go Sell?!
International® is a registered trademark of , Inc. 124 Timeline
Expected Stock HX Academy: Program: Today Dec-Jan
TOPS Download: Dec. 15th
Deliveries: Las Vegas Launch: Feb. 1, 2016 May 2016
International® is a registered trademark of , Inc. 125 HX Series: How We WIN
Bold Design
Weight Modern Interior
Maneuverability Visibility
1. Parts and Service Dealer 2. OnCommand Connection 3. YOU!
International® is a registered trademark of , Inc. 126 THANK YOU
Navistar Proprietary/Confidential International® is a registered trademark of , Inc.