V4.4 • AUGUST/SEPTEMBER 2015 BIG DATA: LIKE DRINKING FROM A FIRE HOSE? Get it organized and the data will go where it’s needed IT: THE HEART OF THE MATTER How Air Works harnesses IT for a better process and outcome EVERYTHING WORKING TOGETHER The Internet of flying Things: making the world more connected White Papers: Flatirons Solutions with LMI Aerospace; Predikto Case Study: Air Works Resource: On-demand webinar focus PLUS… How I see IT, News, Upcoming and Past Webinars, MRO Software Directory Modern, powerful and user friendly LEADING INTEGRATED enterprise application which supports CIVIL AVIATION MAINTENANCE cost reduction and achievement of required service levels through the life AND SUPPORT SOFTWARE cycle of civil aviation fleets. www.IFSWORLD.com Welcome… V4.4 • AUGUST/SEPTEMBER 2015 Convergence is not just changing the speed of work; it’s changing the way we do it with tools like Big Data and 04 LATEST NEWS AND TECHNOLOGY 30 ON-DEMAND WEBINARS: the Internet of Things UPDATES ACCESSIBLE KNOWLEDGE FOR It used to be so easy; Operations flew the airplanes around the world while MRO made There’s never a dull moment with MRO IT; the challenge is PEOPLE WHO NEED TO KNOW sure that the engineering was up to the job. They were separate functions and you knew how to keep up with the latest developments. Those who View Video Recordings of Past Live MRO Software which was which. But it’s not so easy today. As in life, in aircraft IT lines are being blurred, know MRO IT go to www.aircraftit.com/MRO/Index.aspx On-Demand Webinars. Including recent Webinars hosted convergence of technologies and of requirements has made it less easy to separate and here, the Aircraft IT MRO e-journal, to keep up with by the following IT Vendors: Mxi Maintenix, Hexaware Operations from MRO. This has been a growing reality for some time now; for instance, the latest developments. Technologies and CrossConsense. while fuel management measures might well be part of Operations policy and process, many of the steps taken to deliver efficiency either require engineering interventions or 16 WHITE PAPER: THINKING ABOUT MRO IT 32 UPCOMING LIVE MRO SOFTWARE have engineering implications. Ravinder Pal Singh, Global Chief Information and DEMONSTRATION WEBINARS The arrivals of step change technology developments such as Big Data and the Internet Technology Officer, Air Works India A preview of the live MRO software demonstration of Things demand that ever more is shared in order for all sides of the business to have The challenges of IT in a customer focused engineering webinars featuring Boeing on 10th September and Trax access to the information they need. It makes the case for removing departmental silo environment and some thoughts on changing things on 24th September 2015. walls irresistible and plays strongly to the view that the effectiveness of a solution is more important than in from what they are to what you want. whose department that solution is devised and applied. Making everything work properly and putting the users 33 COLUMN: HOW I SEE IT (passengers, pilots and engineers) first is the key to success. 19 VENDOR JOB CARD: HOW SWISS-AS Paul Saunders: Publish, not pass-through: the This issue includes some of the biggest issues of the day in MRO IT. We have an article that looks at some of the DOES IT? RONALD SCHAEUFFELE challenges of using IT in an engineering world with thoughts on making sure that it’s working for the needs of the innovation opportunity for MROs users. Big data is also addressed and, in particular, the greatest immediate challenge that users face, how to avoid EXPLAINS ‘HOW’ MROs need to seize upon the latest content technologies being overwhelmed by the torrent of data and how to create an infrastructure to make use of it. And then there’s In the latest of our Q&A pieces, Ronald Schaeuffele, CEO, to improve performance and to enable them to easily the Internet of Things; it’s fast joining up parts of our world that have never worked together before, bringing with Swiss AviationSoftware Ltd. (Swiss-AS), completes his work with whatever systems their customers operate. it both opportunities and challenges in abundance. Our article looks at the challenges and opportunities of this ‘Vendor Job Card’ for Aircraft IT. new world order. And, of course, we learn the way that an expert sees IT; in this issue, the importance of technical 34 WHITE PAPER: THE INTERNET OF information management. 21 ON-DEMAND WEBINAR FOCUS FLYING THINGS PART 1 With all of that, there’s the usual overview of news and information affecting your sector plus Aircraft IT live The demonstrations you’ll need to choose the right Michael Wm. Denis demonstration webinars are previewed and the recorded archive reviewed to help readers research the software MRO IT solution for you The Internet of Things (IoT) is widely predicted to be a market from the convenience of their own desk and to find a package to match their needs from past webinars. We Finding the right MRO IT solution to match your significant game changer. What is IoT, its deep defense also include an ‘On-Demand Webinar Focus’ to make it even more straightforward for readers who wish to research requirements is so much easier if you search the library history, its value to the aviation industry and why the topic on their desk today of On-Demand Aircraft IT Past Webinars by category. business and IT leadership should be embracing this It’s Aircraft IT MRO: putting information and knowledge first for the people who need them. global trend. Ed Haskey 26 WHITE PAPER: DRINKING FROM THE FIRE HOSE – MODERN AIRCRAFT AND BIG DATA 38 MRO SOFTWARE DIRECTORY CLICK HERE: Send your feedback and suggestions to AircraftIT MRO Paul Saunders, Global Product Manager, Flatirons A detailed look at the world’s leading MRO IT systems. Solutions and John Knolla, Manager, Product CLICK HERE: Subscribe for free Support Engineering, LMI Aerospace Big data could overwhelm its recipients unless we AircraftIT MRO Publisher/Editor: Ed Haskey Copy Editor/Contributor: John Hancock take steps to create a business ecosystem built around E-mail: [email protected] E-mail: [email protected] understanding, integration and the proper management Telephone: +44 1273 454 235 Magazine Production: Dean Cook of data based on needs. Website: www.aircraftIT.com E-mail: [email protected] AircraftIT MRO is published bi-monthly and is an affiliate of Aircraft Commerce and part of the AviationNextGen Ltd group. The entire contents within this publication © Copyright 2015 AviationNextGen Ltd an independent publication and not affiliated with any of the IT vendors or suppliers. Content may not be reproduced without the strict written agreement of the publisher. The views and opinions expressed in this publication are the views of the authors and do not necessarily reflect the views or policies of their companies or of the publisher. The publisher does not guarantee the source, originality, accuracy, completeness or reliability of any statement, information, data, finding, interpretation, advice, opinion, or view presented. 4 | TECHNOLOGY & NEWS | AIRCRAFT IT MRO | AUGUST/SEPTEMBER 2015 INTERACTIVE Click here for full product details The latest updates and information about MRO IT software and systems THE world of consumer technology is becoming the shiny new appearance of IT solutions. At aircraft IT we only supplier of 2 MRO ostentatiously ‘smarter’ with every new app, software and are particularly proud to be able to tap into so much of that device announcement. But it isn’t only the world of the expertise through our panel of vendors. Therefore, we value all consumer where technology is advancing; commercial of them and welcome every new vendor who joins. technology and IT capabilities are also marching forward This time, we are very pleased to be able to welcome ‘best of breed’ plus with a massive array of new features. But consumer ‘smart’ Conduce to the Aircraft IT Vendor can as often as not mean a better way to share your life or Panel. Conduce specializes in manage what goes into (and results from) your life. It’s a producing mobile applications for world where form often drives function inasmuch as a ‘wizard’ the aviation industry, writing native idea for something to do with a device will be offered to the Win8/10 and IOS tablet ‘Touch’ marketing people to come up with a purpose that the ‘wizard’ solutions and integrating these with responsive modern idea could fulfil. Who would have thought about writing and connected websites. The current flagship product eTechLog8 illustrating their daily lives and much more besides on a wall enables an airline to eliminate the traditional paper based tech in the town square? Then the reversible camera lens became log, cabin log (eCabinLog8) and deferred defect books, and is available on mobile devices and facebook arrived. currently in differing stages of contract, trial and acceptance The commercial world does things differently and usually with various airlines. Several NAA’s (National Aviation with even more impressive technology and connectivity; but Authorities) are also now involved with respect to monitoring you’d be hard pressed to sell a new technology to the board these projects, enabling the necessary approval for the if the only justification was that with it came a new thing to eventual roll out of paperless tech log systems with multiple do: ‘Do we not have enough to do already?’ might be the EASA approved airline fleets. response. But link the new technology to the resolution of a Welcoming Conduce to the panel, Ed Haskey, publisher long-standing challenge; to the leveraging of a previously seen and editor of Aircraft IT said, “It is the in-depth knowledge but never exploited opportunity or to a better way in which not only of developing solutions but also of the market and the business can deal with the many market, financial and conditions in which they have to serve that puts aviation IT regulatory pressures it faces, and you might stand a chance.