CTYS Annual Report 2015 – 2016

Annual Report 2015 - 2016 GROWTH INNOVATION LEADERSHIP VISION WE VALUE A MESSAGE FROM THE CHAIR OF THE BOARD AND CTYS will be a leader in providing excellent, Respect: we value the dignity, strengths innovative, collaborative, responsive and contributions of all individuals EXECUTIVE DIRECTOR services that meet the mental health Diversity: we appreciate the rich diversity needs of youth within the changing social old fast. In times of uncertainty, we hold Our strategic plan requires that our services of our clients, staff and communities. context impacting them, their families and fast to what is important and what we be designed and delivered to a standard of We recognize the existence of systemic their communities. We envision healthy, Hknow is true. At Central Toronto Youth excellence and our staff deliver on that promise discrimination and barriers and we strive to resilient youth and families living in healthy, Services we are unwavering in our commitment every day. Through the conscientious oversight challenge these realities in the work we do. affirming communities where youth with to both excellent and impactful services for youth of our Board, finances are carefully tended and mental health issues are understood, and Collaboration: we believe our services are and their families. We are innovative, accountable spending remains consistently within parameters. and nimble as we develop new services needed appreciated. richer and more effective when we work in Our successes would not be possible without by our community and collaborate with our partnership with youth, their families, our the dedication of our Board of Directors, partners to improve existing services for those colleagues and community partners management team and staff. Thank you to all. who need them. MISSION Excellence and Accountability: we strive Finally, we want to extend our respect and Prominent among our accomplishments this for and demonstrate the highest quality in admiration for the many clients who bring their fiscal ear,y is an increased investment in Youth all we do through the use of knowledge- trust, open hearts and courage to their journey Through a process of engagement and Justice programming, which enabled us to based and evidence-informed practice, with us. relationship building, CTYS serves youth outcome-oriented evaluation, and diligent strengthen support to families and extend who have a range of mental health governance with accountability to our services to Peel and York Regions. We are also needs. We work collaboratively with clients, partners and stakeholders proud to partner with Turning Point Youth youth and their families to expand their Services on a Toronto Mental Health Collaborative skills and navigate systems so that they Innovation: we support the creativity which will allow us to expand and better can successfully achieve their goals and of our staff and clients, the exploration coordinate services to Youth Justice clients. Thank improve their well-being. of new ideas and opportunities, and the you to the Ministry of Children and Youth Services development of unique and responsive – Youth Justice Division for your support and programming confidence in our agency. Accessibility: we commit to reducing the Our strategic plan also calls upon us to keep barriers to accessing needed services for learning and to innovate. Elsewhere in this report our clients. you will learn about the pioneering work of LeeAndra Miller with transgender youth which this year was recognized with the Elizabeth Manson Award for Clinical Excellence. As a community of service providers and led by East Metro Youth Services, we are working together to create a better system of care for William (Bill) Byrd, Heather Sproule infants, children, youth and their families here Chair, Board of Directors Executive Director in Toronto. Central Toronto Youth Services remains fully committed to being a responsible, supportive and engaged partner throughout this groundbreaking transformational process. 2 Central Toronto Youth Services - Annual Report 2015-2016 Central Toronto Youth Services - Annual Report 2015-2016 3 2015 -16 HIGHLIGHTS MOVING BEYOND BINARY This past year we held fast. We: • Strengthened evidence informed n Toronto, services for trans youth and programming to New Outlook clients their families are provided by a relatively • Reached or surpassed all service targets and small community of service providers. • Pride and Prejudice program recognized with I engaged 76 families through our new family CTYS’ longstanding leadership in this sector service excellence award support programs was recognized through an award from the • Improved technology to better serve clients Hospital for Sick Children. Last year the program • Increased access to specialized assessment by making remote access easier and more expanded to provide more support to families. and counselling for youth before the courts reliable and their families through the Toronto Mental In November 2015, our own LeeAndra Miller, Health Collaborative, a partnership with • Provided robust professional development Program Coordinator, was selected for the Turning Point Youth Services program to foster gold standard service to Elizabeth Manson Clinical Excellence Award. youth and families; 100% of staff received Presented by the Hospital for Sick Children, the • Extended Family Support services to clients training award recognizes an outstanding individual in Peel and York Regions as part of increased who has been instrumental in the development emphasis on serving families within our Youth • Actively engaged in supporting mental of evidence informed and unique treatment Justice program health transformation in our community by approaches, or who has been recognized as participating on four Working Groups • Published the 2nd edition of Families In consistently providing superior quality care to TRANSition an internationally recognized children and families who face mental health manual for families of transgender young problems. LeeAndra (and her colleagues) have The more supported trans youth feel by their people. done both. families, the better they will do in all aspects of Fifteen years ago when LeeAndra began working their lives. As a leadership team at CTYS, the landscape looked very different. we are committed Trans youth were served, but as part of the to community, a Gay, Lesbian, Bisexual Youth Program. Creating Parents and caregivers can access education inclusion meant a name change. The program respectful, engaging and counselling about gender and transition- became Pride and Prejudice or P&P. Today’s related issues, and have a supportive space to and productive program provides services to lesbian, gay, explore fears, worries and societal, cultural and workplace and, above bisexual, trans, queer, Two Spirit and questioning religious beliefs about gender and sexuality. all, the wellbeing of youth, ages 13-24 and, as of last year, their They also learn how to create a supportive home every young person and families. environment. family we serve. In recent years, community based research has P&P operates its family programs on the principle revealed the critical role that families play in that the more supported trans youth feel by their We must enable our building resilience in trans youth. Transgender families, the better they will do in all aspects agency to rise to each youth may transition socially, legally and perhaps of their lives. A supportive family may be able challenge and achieve medically, to affirm who they already are. Their to provide some feeling of safety in a society our goals. families face a transition too. P&P expanded where daily discrimination is still a reality. As we its programming to include the Families in continue our long history of collaboration with TRANSition support group and updated its the small community that serves this population, seminal Families in TRANSition guide. we can create change in families and perhaps Left to right: Robert Sears, Debra Newgewirtz, Shahinaz Osman, Cheryl Tsagarakis, even society in service of our young people. Calvin Facey, Jennifer Grant, Priscilla Ofosu-Barko, Heather Sproule. Missing: Suzanne Shulman 4 Central Toronto Youth Services - Annual Report 2015-2016 Central Toronto Youth Services - Annual Report 2015-2016 5 16.6% of clients live here FACTS & FIGURES 13.8% 17.5% of clients live here of clients live here YOUTH SERVED BY PROGRAM NORTH YORK SCARBOROUGH New Outlook (MOHLTC) Community Support (CSP) 202 10.2% 26.3% Early Intervention 50 15.2% ETOBICOKE & YORK 13.1% 24.1% Day Program 27 16% Youth Hostel Outreach Program (YHOP) 171 Community Support and Intervention (CSI) 71 10.2% 12.6% New Outlook Sub Total 521 19.9% TORONTO & Youth Justice (MCYS-YJ) EAST YORK Probation – Toronto 119 Early Release Support Program (ERSP) 62 66.5% 37% 48.9% CTYS serves clients Transitions 21 across Toronto. Relationship Skills for Violence Prevention (RSVP) 24 52.1% Enhanced Extra-Judicial Sanctions (EEJS) 51 of clients live here YJ Mental Health Collaborative – Family 38 YJ Mental Health Collaborative – Assessments 37 YJ Mental Health Collaborative – Residential 10 Youth Justice Sub Total 362 MCYS Funded Programs MOHLTC Funded Programs Youth Justice Funded Programs Presenting problems at referral Rank Presenting problems at referral Rank Presenting problems at referral Rank Anxiety 1 Psychiatric illness 1 School/Education Difficulties 1 Community Counselling (MCYS- Mental Health) Depression 2 Psychological distress (anxiety/

Load more