Iomega Ditto Tape Systems Users Guide

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Iomega Ditto Tape Systems Users Guide Note: The drive that was removed should be set to none in the CMOS settings. CMOS the in none to set be should removed was that drive The Note: (Refer to your computer manual about “System Setup” or “CMOS Setup”). “CMOS or Setup” “System about manual computer your to (Refer bulk erasers are available at many computer dealers. computer many at available are erasers bulk drive, remember to reconfigure your system when this installation is complete is installation this when system your reconfigure to remember drive, ensure that your tape is ready for reformatting. Commercial-grade reformatting. for ready is tape your that ensure If you remove a floppy or other drive from your computer to make room for the tape the for room make to computer your from drive other or floppy a remove you If Erasing tapes with a commercial-grade bulk eraser is the best way to way best the is eraser bulk commercial-grade a with tapes Erasing Removing a Floppy or Other Drive Other or Floppy a Removing bulk-erased and reformatted using your software format options. format software your using reformatted and bulk-erased Old tapes and tapes that are generating too many errors should be should errors many too generating are that tapes and tapes Old Easy Ditto integrated circuits can be damaged by electrostatic discharge. electrostatic by damaged be can circuits integrated Reformatting Tapes Reformatting discharge any buildup of personal static electricity. Circuit boards and boards Circuit electricity. static personal of buildup any discharge metal object (like one of the metal cover screws on your computer) to computer) your on screws cover metal the of one (like object metal Easy 3200 tapes and up to 800MB of data on Ditto Easy 800 tapes. 800 Easy Ditto on data of 800MB to up and tapes 3200 Easy Before handling your internal tape drive touch a grounded a touch drive tape internal your handling Before CAUTION on data type) allows you to store up to 3200MB of data on Ditto on data of 3200MB to up store to you allows type) data on Compressing your raw data by a 2:1 ratio (compression ratios depend ratios (compression ratio 2:1 a by data raw your Compressing Internal Tape Drives Tape Internal Ditto Easy 800 tapes are about 1600 and 400MB respectively. 400MB and 1600 about are tapes 800 Easy Ditto The formatted capacity of Ditto Easy 3200 tapes (Travan TR-3) and TR-3) (Travan tapes 3200 Easy Ditto of capacity formatted The Easy Ditto transfer problems, try using shorter or higher-quality cables. higher-quality or shorter using try problems, transfer computer to tape drive to printer) of 3 meters (about 10 feet). If you have data- have you If feet). 10 (about meters 3 of printer) to drive tape to computer depend on data type) allows you to store up to 2000MB of data. of 2000MB to up store to you allows type) data on depend Avoid low-quality printer cables and do not exceed an overall cable length (from length cable overall an exceed not do and cables printer low-quality Avoid bytes). Compressing your raw data by a 2:1 ratio (compression ratios (compression ratio 2:1 a by data raw your Compressing bytes). Overall Printer-Cable Length and Cable Quality Cable and Length Printer-Cable Overall The formatted capacity of a Ditto 2GB tape is 1000MB (mega- 1000MB is tape 2GB Ditto a of capacity formatted The 2GB Ditto Tape Capacity Tape bidirectional ports. Iomega recommends EPP when possible. when EPP recommends Iomega ports. bidirectional Your Parallel Port Tape drive is compatible with both EPP and 8-bit, and EPP both with compatible is drive Tape Port Parallel Your preformatted tapes. preformatted EPP and 8-Bit Bi-Directional Ports Bi-Directional 8-Bit and EPP When using preformatted tapes, Iomega recommends Travan recommends Iomega tapes, preformatted using When Easy Ditto can be used with the Ditto 2GB drive. 2GB Ditto the with used be can Parallel Port Tape Drives Tape Port Parallel All Ditto 2GB tapes are preformatted for you; only Ditto 2GB tapes 2GB Ditto only you; for preformatted are tapes 2GB Ditto All 2GB Ditto Preformatted Tapes Preformatted Specific Information for Your Tape Drive Tape Your for Information Specific your drive. your Warranty information is listed in the detailed warranty statement shipped with shipped statement warranty detailed the in listed is information Warranty Warranty is present on the drive or tapes. or drive the on present is 10 F) before use. Do not operate the drive when condensation when drive the operate not Do use. before F) 113 to 50 or C 45 to Do not remove the minicartridge if the drive activity light is on and blinking. and on is light activity drive the if minicartridge the remove not Do n n n n Let the drive and any tape minicartridges adjust to operating temperature (from temperature operating to adjust minicartridges tape any and drive the Let minicartridge from the drive, grip as before and pull it straight out of the drive. the of out straight it pull and before as grip drive, the from minicartridge (about one and one-quarter inches) still outside the drive. To remove the tape the remove To drive. the outside still inches) one-quarter and one (about Operating Temperature and Condensation and Temperature Operating resistance of the drive until the minicartridge snaps into place, leaving about 3 cm 3 about leaving place, into snaps minicartridge the until drive the of resistance Grip and insert your tape minicartridge as illustrated below. Push past the spring the past Push below. illustrated as minicartridge tape your insert and Grip numbers under “Contacting Iomega” in this guide. this in Iomega” “Contacting under numbers Inserting and Removing Tapes Removing and Inserting more information on the Ditto Dash card, call Iomega directly, using the phone the using directly, Iomega call card, Dash Ditto the on information more transfer data up to two megabits per second and may reduce your back-up time. For time. back-up your reduce may and second per megabits two to up data transfer Iomega’s “Ditto Dash,” an optional tape accelerator card for internal tape drives, can drives, tape internal for card accelerator tape optional an Dash,” “Ditto Iomega’s General Reference for all Ditto Tape Drives Tape Ditto all for Reference General Optional: Ditto Dash Tape Accelerator (2Mbps Floppy Controller) Floppy (2Mbps Accelerator Tape Dash Ditto Optional: Contacting Iomega Before calling Iomega for technical support, check the help under “Solving Problems” in this document or in the electronic documentation included with your Ditto software. TM Corporate Addresses Iomega Corporate Office European Headquarters European Customer Support Iomega Corporation Iomega Europe GmbH Iomega Ireland 1821 West Iomega Way Bötzinger Strasse 48 Fingal House Roy, Utah 84067-9977 79111 Freiburg Dublin Road, SWORDS USA Germany Co Dublin, Ireland ++49 (0) 761-45040 ++353-1-8075-000 Iomega’s Automated Help Systems Internet Home Page .................................................................... http://www.iomega.com America Online™ ........................................................................ Keyword: Iomega Microsoft Network ...................................................................... GoWord: Iomega Automated E-mail ....................................................................... [email protected] Automated FAX Help (USA & Canada—24 hours) .................... (801) 778-5763 Iomega Bulletin Board (USA—24 hours) .................................... (801) 778-5888 8,N,1; 2400-28.8K baud; ANSI (Download only) Sales Information ......................................................................... (800) MY-STUFF Repair and Return Information (USA & Canada only) ............... (801) 779-6100 (No technical information is available at this number.) One-on-One Iomega Technical Support One-on-one technical support is free of charge for issues Iomega determines relate to a defect in an Iomega product. Other issues are charged at the rate of $14.99 per incident for Ditto products. You can call 1-888-4-IOMEGA, toll free, to charge the support cost to your credit card (VISA, MasterCard, American Express, or Discover), or, you can call 1-900-4-IOMEGA to put the support cost on your phone bill. Either way, the charge will be reversed if your issue is found by Iomega to be due to a product defect. Iomega’s highly trained technical support associates are ready to take your call Monday through Friday from 6 a.m. to 6 p.m. Mountain time (USA & Canada only). European Toll Free Support Numbers A 0660-5541 D-2 0130-829446 GR 00800-353-12001 NL 06-022-2861 B 08007-1219 DK 8001-8860 I 1678-77476 P 05055-3003 CH/D 155-8091 E 900-99-3538 IRL 1800-688-500 PL 00800-353-1201 CH/F 155-2447 F 0591-6051 L 0800-2009 S 020-793128 CH/I 155-2446 GB 0800-973194 N 800-11677 SA 0800-99-42-18 D-1 0130-824544 SF 08001-13501 European Support Numbers Iomega Bulletin Board (Europe—24 hours) ................................ ++353-1-8075-080 Fax Incoming (Europe—24 hours) .............................................. ++353-1-8075-075 Customer Service and Technical Suport (International) ............... ++353-1-8075-170 Iomega and the Iomega logo are registered trademarks of, and Ditto and the graphic swirl, hand, and eye are trademarks of, Iomega Corporation. All other company and product names Tape Systems mentioned in this document are the property of their respective companies. Copyright © 1997, Iomega Corporation. ™ ® Printed on recycled paper User’s Guide EN173103 TSP000 Tape Compatibility My drive works intermittently, or fails formats and has too many bad blocks in the Ditto 2GB drives will read and write as shown in the following table. We recommend 4 certify. Possible Solutions: (a) There may be a conflict with other adapter cards in the using only Ditto 2GB tapes. computer. Refer to the documentation for other cards and try to resolve addressing conflicts.
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