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Corporate Profile 2015 CONTENTS 2015 Nothing inspires us more than putting a smile on your face by CORPORATE supporting your ideas. PROFILE 1-2-3-4-5-6-7-8-9-10-11-12-13-14-15-16-17-18-19-20-21-22-23-24-25-26-27-28-29 Corporate Profile 2015 CONTENTS 1 IIntroduction Pages About Corporate Profile 3 About CAL Bank Limited 4 Our Strategic Focus 6 The CAL Bank History 7 2 F inancial profile Pages Group Income Statement 9 Group Balance Sheet 11 Industry Performance 17 Share Price Performance 20 3 A dditional Information Pages Risk Management 23 Director’s Profile 24 Shareholder’s Profile 27 Branch Network 28 Bank on Our Service 11-2-3-4-5-6-7-8-9-10-11-12-13-14-15-16-17-18-19-20-21-22-23-24-25-26-27-28-29 Corporate Profile 2015 1 Introduction About CAL Bank Limited Our Strategic Focus The CAL Bank Group 1-2-3-4-5-6-7-8-9-10-11-12-13-14-15-16-17-18-19-20-21-22-23-24-25-26-27-28-292 Corporate Profile 2015 I N T R O D About the Corporate Profile U C T I O This corporate profile is a document meant for the N investor community and other interested/related 1 parties. It provides an introduction to CAL Bank and offers a simple but comprehensive handbook of important information to assist anyone wishing to know more about us. This report is based on our latest year end financial figures (31st December, 2015). Additional information The corporate profile should be read together with other information we have published, including the full 2015 annual report. Our Investor Relations website at http://calbank.investoreports.com/investor/ contains information on us including financial information, corporate information, share price data, a calendar, dividend information, announcements and presentations. For enquiries regarding information in this document please contact: Investor Relations CAL Bank 23 Independence Ave. Accra, Ghana Tel: +(233) 302 685091 Email: [email protected] 1-2-3-4-5-6-7-8-9-10-11-12-13-14-15-16-17-18-19-20-21-22-23-24-25-26-27-28-293 Corporate Profile 2015 About CAL Bank I N T R O To be a leading financial service D U group creating sustainable value C T for stakeholders I O N Who we are CAL Bank Limited was incorporated in March 1989, 1 under the Companies Code, 1963 (Act 179), as a CAL Bank private limited liability company. CAL Bank commenced was founded operations as a local merchant bank in 1990 with the sole in Ghana in aim of providing a truly differentiated world class banking 1990 solution. The Bank was formerly Continental Acceptances Limited and then CAL Merchant Bank Limited. CAL was listed on the The Bank’s founding shareholders in 1990 were Ghana Stock Inter-national Finance Corporation (IFC), Commonwealth Exchange in Development Corporation (CDC), African Growth Fund, 2004 Pryor McClendon Counts and Com-pany Inc. and Vanguard Assurance Limited. In 2004 CAL Bank undertook a GHS 5.4 million initial public Offer (IPO) that was 4.5 times oversubscribed. In 2009 the Bank undertook a succesful rights issue to attain GHS 25 million in stated capital. In 2012 CAL Bank further increased its stated capital to GHS 100 million through a private placement which was 2.5 times oversubscribed. What we do Services we offer: We are a licensed • Domestic Banking services universal Bank with • International Banking services a diverse range of • Private Banking services financial products • Treasury services and services • Retail & Business Banking • Corporate & Institutional Banking • Corporate Finance Operational footprint • 25 branches and 93 ATMs • Operational in 3 dominant business regions of Ghana 1-2-3-4-5-6-7-8-9-10-11-12-13-14-15-16-17-18-19-20-21-22-23-24-25-26-27-28-294 Corporate Profile 2015 I About CAL Bank N T Our subsidiaries: R O • CAL Brokers Limited - a licensed dealing member of the Ghana D Stock Exchange with the following services: securities trading, portfolio U C management, market research and investment banking. T I O • CAL Asset Management Limited - a wholly owned subsidiary of CAL N Bank Ltd, is a licensed investment advisor set up to manage funds such as staff 1 provident funds, end of service benefits, pension funds, collective investment schemes as well as provide investment advisory services to investors. • CAL Nominees Limited - a custody and securities administration services provider providing world class custody solutions to both local and foreign institutional investors. They offer safekeeping and securities administration services that can be launched instantly as a plug-n-play service platform. Our Promise At CAL Bank our promise is to deliver service you can always Bank on. We have over the years committed to this promise and have ensured that we continuously offer our customers comprehensive, personalized Banking solutions. Our focus is to understand every individual or corporate entity’s preferences and needs and provide tailor made services. Our Culture CAL Bank is made up of a youthful team with the passion and energy to innovate and continually redefine service in the Banking industry in Ghana. Our innovative culture enables us to develop products and services that are suitable for today’s ever changing business environment. Our Service At every stage of our operations we need to be speedy, accurate and timely. Our ever advancing technology equips us with the needed tools to provide excellent service and value to our client. Our outstanding service provision gives us a competitive edge and keeps us out of the reach of our competition Our Core Values Efficient and Results Effective Focused Passionate about Service Proactive Flexible and Innovator Decisive 1-2-3-4-5-6-7-8-9-10-11-12-13-14-15-16-17-18-19-20-21-22-23-24-25-26-27-28-295 Corporate Profile 2015 Our Strategic Focus I N T R Our current strategic framework is O D focused on the following 5 pillars: U C T I O Strategy & Outlook N • Develop e-payment platforms with emphasis on digital channels. 1 • Leverage on growing card schemes to offer diversified card services for enhanced customer experience, positively impacting on our customer Retail base and translating into increased deposits. • Promote financial inclusion by deploying digital solutions to offer Banking branchless banking services. • Refresh existing products and services by leveraging on enhanced technology to improve customer experience and market competitiveness. • Employ cutting-edge technology to deliver enhanced tailor-made solutions for our corporate customers to offer them convenience and real-time banking. Corporate • Enhance forex generating capacity to ensure we meet forex needs of our Banking customers. • Enhance relationship management and product knowledge. • Implement a comprehensive performance management and reward systems. • Deepen staff skills and knowledge. People • Develop and implement structured career progression and succession planning program. • Enhance organizational competence. • Implement workplace health and safety program. • Leverage on growth in digital and mobile technology to develop cutting edge solutions that will offer customers convenience and also reach out to the unbanked. Technology • Enhance transaction and process efficiency through technology. • Continuous and sustained investments in technology to ensure development of up-to-date, efficient products and services. • Enhance loan monitoring and early-detection toolkits to improve quality of loan portfolio. • Maintain low NPL ratio. Risk Management • Continuously develop risk management and compliance culture & Compliance amongst staff through training and other staff engagements. • Ensure adherence to regulatory requirements and best practice compliance procedures. 1-2-3-4-5-6-7-8-9-10-11-12-13-14-15-16-17-18-19-20-21-22-23-24-25-26-27-28-296 Corporate Profile 2015 I The CAL Bank History N T Recognition: R O The Bank’s operations have been recognized by the banking and business D community in Ghana and the Bank has won a number of awards: U C T CAL Bank - Ghana Banking Awards I O N 1 2014 1st Runner Up - Corporate Social Responsibility Best Bank - Trade Finance 2nd Runner Up - Mobile Banking 2012 2nd Runner Up - Financial Performance 2nd Runner Up - Advisory Services 2nd Runner Up - Medium Term Loan Financing Best Bank - Retail Banking 2011 2nd Runner Up - IT and Electronic Banking Best Bank – Trade Finance Best Bank – Long Term Loan Financing 1st Runner Up – Medium Term Loan Financing 2010 1st Runner Up – Short Term Loan Financing 1st Runner Up – Product Innovation 2nd Runner Up – Corporate Banking 2nd Runner Up – IT and Electronic Banking 2009 2nd Runner Up – Advisory Services Best Bank – Medium Term Loan Financing Best Bank – Retail Banking 2008 1st Runner Up – IT and Electronic Banking 2nd Runner Up – Long Term Loan Financing 2nd Runner Up – Advisory Services 1-2-3-4-5-6-7-8-9-10-11-12-13-14-15-16-17-18-19-20-21-22-23-24-25-26-27-28-297 Corporate Profile 2015 Financial 2 Profile Highlights For 2015 Track Record Financial Objectives 1-2-3-4-5-6-7-8-9-10-11-12-13-14-15-16-17-18-19-20-21-22-23-24-25-26-27-28-298 Corporate Profile 2015 Full Year 2015 - Group Income Statement Summarized Income Statement FY 2015 (GHS ‘000) FY 2015 3Q 2015 FY2014 ΔY/Y F Interest Income 466,822 333,056 355,027 32% I N P A R Interest Expense (218,192) (157,131) (170,943) 28% N O C F I I A L Net Interest Income 248,630 175,925 184,084 35% L E 2 Fees and Commission Income 69,841 52,826 54,921 27% Fees and Commission Expense (4,511) (3,592) (3,019) 49% Net Fees & Commissions 65,330 49,234 51,902 26% Net Trading Income 70,699 59,359 76,337 (7%) Other Income 16,357 9,015 12,755 28% Operating Income 400,997 293,533
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