News Digest™ May 2012 The Premier Organization for Municipal Clerks Since 1947

The City of Roses, Portland, OR, Ready to Welcome Delegates and Guests of the 2012 IIMC Annual Conference

2011 MCEF Annual Report on page 29 IIMC STAFF DIRECTORY BOARD OF DIRECTORS News Digest™ ADMINISTRATION PRESIDENT Professionalism • Executive Director Colleen J. Nicol, MMC, Riverside, California [email protected] In Local Government Chris Shalby [email protected] PRESIDENT ELECT Through Education Brenda M. Cirtin, MMC, Springfield, Missouri Volume LXIII No. 5 ISSN: 0145-2290 • Office Manager [email protected] Denice Cox VICE PRESIDENT May 2012 [email protected] Marc Lemoine, MMC, Winnipeg, Manitoba, Canada Published 11 times each year the News Digest • Finance Specialist [email protected] is a publication of Janet Pantaleon IMMEDIATE PAST PRESIDENT The International Institute of Municipal Clerks [email protected] Sharon K. Cassler, MMC, Cambridge, Ohio 8331 Utica Avenue, Suite 200 [email protected] Rancho Cucamonga, CA 91730 • Administrative Assistant Chris Shalby, Editor Maria E. Miranda DIRECTORS - 2012 EXPIRATION ([email protected]) [email protected] James G. Mullen, Jr. CMC - I, Milton, Massachusetts Telephone: 909/944-4162 • (800/251-1639) [email protected] EDUCATION FAX: (909/944-8545) Melissa (Lisa) Small, MMC - III, Temple Terrace, Florida E-mail: [email protected] • Associate Director of Education [email protected] Jennifer Ward Deborah Miner, MMC - IV, Harrah, Oklahoma Founded in 1947, IIMC has more than 60 years of experience [email protected] improving the professionalism of Municipal Clerks. IIMC [email protected] has more than 10,000 members representing towns, small • Communications Coordinator Tami K. Kelly, MMC - V, Grove City, Ohio municipalities and large urban jurisdictions of more than Emily Maggard [email protected] Julee R. Helt, MMC, XI, Waunakee, WI several million people. [email protected] A portion of your annual membership dues goes toward [email protected] publishing and distributing the monthly News Digest. • Verification Specialist Karen Goodwin, MMC - VII, Florissant, Missouri Ashley Carroll [email protected] IIMC is affiliated with 49 U.S., & Nine Canadian Associations. [email protected] Peggy Hawker, MMC - IX, Newport, Oregon [email protected] National affiliations: MEMBERSHIP Francois Allers - XI, Ekurhuleni Metropolitan, South Africa • ATAM (Portugal) • JOSZ (Hungary) • Director of Member Services [email protected] • IAM (Israel) • SLCC (England) Janis Daudt • UDITE (Europe) • VVG (The Netherlands) [email protected] DIRECTORS - 2013 EXPIRATION • IMASA (South Africa) • SOLAR (Scotland) Linda L. Spence, MMC - I, Manchester, Vermont • NAMCB (Bulgaria) • ADSO (England) • Member Services Representative [email protected] Tammy Schultz Diane G. Fitzhenry, MMC -- II, Penn Hills, Pennsylvania [email protected] [email protected] Accounting & Association Tiny B. Washington, CMC - III, Columbus, Georgia [email protected] • Software Group Inside… Debra Batliner, MMC - V, Simpsonville, Kentucky Pilar Archer [email protected] President’s Message...... 3 [email protected] Stephanie Kalasz, CMC- VIII, Moscow, Idaho How Agile Automation Empowers [email protected] You and Your Citizens...... 6 Computerized Business Solutions • Doug Griffith Kristie L. Smithers, MMC - IX, Wasilla, Alaska [email protected] Bonds Among City Clerks Are [email protected] Strong, Loving and Enduring...... 8 Laurie Darcus, MMC - X, Pitt Meadows, British Columbia [email protected] Southern Cities That Built Around Cars Are Now Building Toward Stability...... 12 DIRECTORS - 2014 EXPIRATION How Much Is a Tree Worth To A City?...... 14 Vincent Buttiglieri, CMC -- II, Township of Ocean, New Jersey [email protected] News Releases: Released From the Stress of Mary J. Kayser, MMC - IV, Fort Worth, Texas Figuring Out How To Write Them!...... 16 [email protected] Portland Conference Centerspread...... 18 Roxanne Schneider, MMC - VI, Dysart, Iowa Operation Mulch-a-Lot: Long Beach [email protected] Chips Away at Blight and Green Waste...... 20 Kittie Kopitke, MMC - VII, Streamwood, Illinois IIMC Registration, Delegate Information...... 25 [email protected] Donna Geho, CMC -- VIII, Glenrock, Wyoming Recruit A New Member...... 26 www.iimc.com [email protected] Recruit-A-New-IIMC Member Application...... 27 Gail E. Pomroy, MMC -- X, Conception Bay South, NF, Canada Copyright 2012 by the Calendar of Events ...... 28 [email protected] International Institute of Municipal Clerks. Samantha Shippen, CMC -- XI, Seaford, East Sussex, UK All rights reserved. [email protected]

2 May 2012 IIMC News Digest President’s Message Colleen J. Nicol, MMC IIMC President, 2011-2012

In the last twelve months, IIMC has lived up to its The Strategic Plan continued with its second year of mission of “promoting continuing education and certifica- full implementation. The five strategic areas of Member- tion programs” through Institutes and Associations as ship, Finance, Communication and Technology, Board evidenced by the 249 members who obtained their Certi- Development, and Education all advanced with measur- fied Municipal Clerk status, and the 113 members who able successes. achieved Master Municipal Clerk designations. Those The Municipal Clerks Education Foundation through statistics speak highly for our education providers and its committed Board of Directors moved through an IIMC members who believe in Clerk education. honest assessment of how best to deliver its core mission Other key highlights this year included welcoming of providing affordable education to IIMC members. a new IIMC Institute in The Netherlands, sponsored by Watch for renewed focus and emboldened actions to raise the VvG and conducted by the Dutch Local Academy funding for scholarships and educational programming for Public Administration and ISBW University. This our members are asking for as the ability for municipali- is IIMC’s third Institute outside North America with ties to fund continuing education shrinks. the other two being the United Kingdom and Bulgaria. Over the past few years, particularly, an extraordi- Membership expansion outside North America reached nary amount of effort has been expended to build inter- an all time high with approximately 140 members and national relationships, grow membership in Region XI, growth continues. A new affiliation agreement with The and accommodate the unique challenges faced by our Association of Municipal Managers, Clerks, and Trea- members outside of North America. Reasonable and surers of Ontario, Canada, is on the Board’s Agenda supportable steps taken, including approval of a business to be discussed in Portland. The Board received direct plan, brought achievable membership strides, a boost to communication with clear recommendations from Insti- diversity of annual conference attendance, a successful tute Directors regarding education of our members, and Study Tour to South Africa, and an increased understand- work continued on forming new Institutes in Louisiana, ing and enjoyment of what Region XI offers all IIMC Wyoming, and South Dakota. members as well as the challenges faced by such a large IIMC’s strong and dedicated staff provided excel- geographical Region. During 2012, Region XI member- lent member support under the leadership of Executive ship reached 135 with 64 in England alone. Through the Director Chris Shalby; a commitment from Board and creative and tenacious leadership of Gil Litov, Chairman staff to adhere to sound financial management practices of the Israeli Association of Municipal Clerks and Manag- continue to keep IIMC’s financial condition healthy; ers (AIM), 26 new members joined through a cooperative and the development of numerous Athenian Dialogues membership program between IIMC and AIM. has also generated a new form of learning for members. IIMC Delegates from South Africa, England, Wales, And, last but not least, all the work done to produce an Scotland, Bermuda, Israel, The Netherlands, Belgium, outstanding conference in Portland this May. and the United States convened the first-ever Region IIMC embraced technology with website enhance- XI meeting in Reading, England this past October. The ments, an active and growing presence on Facebook and presence of the IIMC President and Executive Director Twitter, the President’s and the Executive Director’s at this inaugural meeting underscored the importance to Blogs, and the expanded E-briefings that include the all IIMC members of the discussions, ideas, and emerg- distribution of one weekly general communication and ing initiatives. The momentum continued as a second one specifically geared for education news. These models meeting was held in January of 2012 in Rotterdam. This of communications are meant to inform, educate and apprise members of IIMC activities. Continued on page 5

May 2012 3 How Does 1947 Affect Your Job Today?

IIMC News DigestIIMC Reflect back on the history of the International Institute of Municipal Clerks and see how the courage and spirit of the Founders committed themselves to establish an organization to support Municipal Clerks. Today we are the beneficiaries of this group of people who had a 1947-1996 vision to establish a national Organization, today it is an International organization and supports the interests of 10,000 + Municipal Clerks.

You can download a copy of the “First 50 Years” at www.iimc.com.

The Original members of the National Institute of City Clerks, French Lick Springs, Indiana 1947.

4 May 2012 IIMC News Digest

Continued from page 3 is unprecedented! A new synergy is fueling ideas, build- present, for bringing a face of IIMC to associations who ing key relationships, and defining creative membership may have not seen a President in many years or had strategies. I remain excited and confident in the success renewed energy for what IIMC offers, strengthening of Region XI present and future programs and sincerely exciting international relationships, connecting people thank the international leaders offering their time and to resources, explaining the certification process or passion to build even stronger programs benefitting both introducing members to a friendly staff member at head- international and North American IIMC members. quarters, or sharing inspiration, ideas, and passion with In Nashville, I spoke about how the tsunami affected others that I witnessed in my travels. Riverside’s Sister City Sendai and of a teacher who wrote The thank you notes and personal handshakes, hugs, of her personal experiences there. Just as the teacher and expressions of gratitude that I had made a differ- told in her story of old men in green hats going from door ence in a Municipal Clerk’s conference experience, their to door checking to see if everyone was OK, this year I, pursuit of certification, their quest for a leadership role, too, donned my Presidential “hat” traveling across the or fundraising efforts - now that has been my reward, United States and into Canada to share information and the part of the job I didn’t expect to impact me in such see if our members were OK and how I could help. a profound way. Those gestures are the foundational Being IIMC President, it’s a job. I knew that when source of my personal motivation. I thank each of you I made the personal commitment to myself years ago. I for that gift in my life, an unexpected bonus of the job. saw it as I served as Region Director and through the I offer my personal thanks and gratitude to the chairs of the Executive Committee. I lived it this year. Mayor and City Council of the City of Riverside, CA, for There was way more to being President than I expected. their confidence and support and to Riverside’s Assistant I’m not talking about the work, the long travel days, the City Clerk Sherry Morton for keeping the office humming weekends at City Hall to keep up with my day job, the along and our citizens served. calls and emails, or the endless conversations with our I appreciate our ever-accessible and always respon- staff. sive Executive Director Chris Shalby who was a reliable There was the expected part in my official duties and and trusted sounding board for my impulsive ideas, some travels - sentimental ceremonial oaths, official presen- good and some begging for his political savvy or adminis- tations and diplomatic gestures on behalf of IIMC, the trative insight. Thank you for that, Chris. opportunity to answer a member’s question, and the abil- To quote my friend Joann Tilton, the year has been ity to share ideas how other local associations enhance completely exhausting and incredibly rewarding. I offer their effectiveness, attract new members, diversify my heartfelt and sincerest gratitude for the personal joy services provided, deliver education programs, or find and professional fulfillment of each and every moment new leadership talent. wearing this Chain of Office as your President. President Beyond the work and travel there was a magic I did Cirtin promises another strong year for IIMC. I will be a not anticipate. The unexpected and most personally part of it. Thank you. endearing part of the job was appreciation for just being

May 2012 5 By Lisa Miyake

IIMC News DigestIIMC How Agile Automation Empowers You and Your Citizens

Between budget cuts and attrition, just about every • A flexible ECM system that allows departmental government organization in the Western world is under leaders to map out their own filing structures and pressure to work smarter. They recognize that they automated business processes and make changes as can no longer rely on outdated, manual processes that necessary ensures two things: hamper productivity and drive up costs. • User acceptance, because the people configuring the Changing the way staff works, however, is easier system are enmeshed in the day-to-day reality of the said than done. department’s working requirements, and they know how to ensure that the right work gets done the right Last month, my colleague Kimberly Samuelson way at the right time. wrote about the importance of being agile in times like these. “Given our rapidly changing environments,” she • Flexibility to evolve with changing market conditions, explained, “we all need to become quick, agile learners. because the department does not have to wait for a We need to learn from all the available information we vendor, consultant or IT department to maximize the have and change course based upon what we learn.” performance of its localized solutions. Quick, responsive learners need quick, responsive A flexible ECM system that enables agile automa- technology. It’s all well and good to envision a better, tion allows information to be disseminated to individu- more efficient way of doing business, but if you don’t als throughout the organization as well as the public have the tools to execute your vision, you’re back at in a matter of seconds. With the right technology in square one. place, citizens can complete and submit record request forms online, which are then automatically routed to the Enterprise content management (ECM) software appropriate staff members for review, approval and fulfill- solutions often include a workflow component designed ment. Moreover, public documents can be digitized and to digitize and automate paper-heavy business processes posted on an online portal, eliminating the need for many such as records requests and permitting. However, when records requests in the first place. government organizations implement ECM solutions that lack flexibility, staff members are reluctant to adopt No more venturing into the filing room for you, and the new technology and continue to do things the way no more waiting in line at city hall for your citizens. they’ve always been done. But the power of agile automation goes far beyond According to research conducted by The Economist the ability to fulfill information requests. In fact, infor- Intelligence Unit, 80% of the organizations that have mation can be used to kick-start business processes implemented formal initiatives to improve business that improve citizen service delivery. Take permitting, processes over the past three years have faced employee for example. Let’s say a citizen wants to install a water resistance. Three major causes of this reluctance to heater in his home and needs to apply for the permit. change were: Because permitting is a revenue-generating activity, it’s in the best interest of the city to complete this process • The new process added more work (31%). quickly and expedite the generation of funds. • Employees had little or no say in determining the With a flexible ECM system running in the back- new process (31%). ground, the citizen can fill out an e-form application and • The new process didn’t map to the way employees thought their jobs should be done (28%). Continued on page 7

6 May 2012 IIMC News Digest

Continued from page 6 automatically submit it to the city. This action initiates a process that drives collaboration across the city’s multi- ple departments—Public Works, Planning & Develop- ment, Finance, and even offsite inspectors—to process and approve the permit application. It allows all involved parties to view and take action on appropriate documents in the manner that best suits their needs—through the ECM system, a Web portal, an accounting application or another software system. Meanwhile, the records manager has the ability to ensure that all of these documents are kept within appro- priate folder structures and lifecycle rules, ensuring that GRC standards are met. Permitting and records requests are just two of many processes that a flexible ECM system with agile automa- tion tools can streamline. Others include case manage- ment, AP processing, contract management, human capital management and many more. With the right tools, you have the ability to drive change throughout your organization, empowering staff and citizens with quick access to the information they need to work smarter. As the gatekeeper of informa- tion for your organization, make sure that the tools you choose are flexible, agile and powerful enough to meet the needs of your entire organization and its constituents.

Editor’s Note: Lisa Miyake is the Marketing Representative for Laserfiche, IIMC’s Premier Level Sponsor.

May 2012 7 INSPIRATIONAL HERO

IIMC News DigestIIMC Bonds Among City Clerks Are Strong, Loving And Enduring

Editor’s Note: One of the goals of the 2011-2012 Membership Committee is to highlight in a News Digest article an “inspirational hero” from each state/provincial/national association. This IIMC member will have displayed extraordinary leadership, adaptability, entrepreneurship, compas- sion or services to others. This is an individual who overcame adversity, illness, tragedy, and other personal and professional challenges. In this article, Lynnette Ogden introduces us to Gail Busbey, MMC, former IIMC Region III Director and retired City Clerk/Treasurer, Decatur, Alabama, and her foray into the world of Clerkdom and the everlasting bonds and friendships she has made. Busbey continues with a first person account of her experiences in her profession.

INTRODUCTION I am so proud to repre- the IIMC conferences all 25 years as City Clerk; serving a sent the Alabama Associa- three year term as IIMC Region III Director; first Master tion of Municipal Clerks and Municipal Clerk (MMC) for the State of Alabama; AAMCA Administrators (AAMCA) President, AAMCA Clerk of the Year and instructor at by honoring one of our numerous AAMCA certification training academies and best. Gail Busbey, MMC, Chairing numerous committees and mentoring (with love) Retired City Clerk, Deca- thousands over the years. Gail also received the Brother- tur, Alabama. I met Gail hood Award from the National Conference for Community in the early ‘90s when I and Justice which meant a lot to her and shows her true began attending certification character. Gail surprised us in January 2012 by attending training. Gail made me feel our AAMCA Certification Academy in Tuscaloosa; need- welcome in a classroom of less to say it was simply WONDERFUL to visit with our strangers and I knew I had dear friend. Gail Busbey a friend for life. Gail and I had so many things in common as we both have sisters who By Lynnette Ogden, MMC are mentally challenged who live in facilities near our Town Clerk/Treasurer hometowns and we are their legal guardians and they Millport, AL share the same name. We always share loving stories of our experiences with our sisters. Gail’s beautiful person- n the spring of 1967, I went on an interview at City ality and loving nature is the reason she is beloved by IHall as an assignment for a high school business class. all AAMCA members and IIMC members who have the No one, not the teacher who set up the interviews just pleasure of knowing her. for the experience and, certainly, not I, expected that the Gail knew everything on any subject and could interviews would lead to employment. Surprisingly, I got a quote the Code of Alabama at a moment’s notice. All the job offer and worked every afternoon after school. Alabama clerks knew we could call on her expertise at Thus began a 42-year career in municipal government. any time for her vast knowledge. Gail’s love and compas- After graduation, I went to work full time for the sion for AAMCA is evident as she established a Facebook City at the age of 17. I worked in various jobs in differ- page (which we greatly enjoy) for clerks and former ent departments, but I had always joked that my first day clerks after she retired. Gail served AAMCA and IIMC at City Hall I saw that the City Clerk, Florence Adams, well in her tenure as City Clerk (1980-2005) attending bossed everybody around, so that was the job I wanted.

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8 May 2012 IIMC News Digest

Continued from page 8

Florence was an extraordinary woman and a wonderful targeted, thorough training and education for City Clerks. role model for a young woman. Sure enough, I became In addition to the great wisdom shared with me by the Assistant City Clerk in 1976 after Miss Florence Mayors, Council members, other Department Directors, retired. The City Clerk, Ruby Dutton, was also a woman fellow employees and citizens, I took evening and week- that I had admired and sought to emulate from my first end classes to earn a B.S. degree in Accounting and a day of employment. Her husband was ill and moved to M.S. degree in Administration (majors in both public and Florida for health reasons, so Mrs. Dutton was away human resource administration.) from City Hall a considerable amount of the time. She Although I received the Highest Academic Achieve- prepared me well and then trusted me to do a good job ment Award for having the highest grade point aver- in her absence. Only after becoming a City Clerk, myself, age in my school upon completion of graduate school, did I learn how great a trust that represented. I owe a I can honestly say that I have learned more from other great debt to both of these women for the wisdom, time City Clerks than I ever learned in a classroom. No one and love that they invested in a really young and inexpe- knows more about the job, the skills required, the tips to rienced girl. In my opinion, mentoring another City Clerk achieve excellence and success, combined with a great is a great contribution to the common good. love for their city, the job and other City Clerks. As I After serving as Acting City Clerk for a year after came to realize just how great a resource AAMCA and Mrs. Dutton’s resignation, I was appointed as City Clerk- its members are for City Clerks, I became one of AAMCA Treasurer, a position that I held for twenty-five years. and IIMC’s biggest supporters. The bond between City Just like every other City Clerk, I continued my educa- Clerks is such a strong and enduring one that my very tion every day. The Alabama Association of Municipal best friends to this day are City Clerks. Clerks and Administrators (AAMCA), The University of Alabama and IIMC provided ample opportunities for Continued on page 10

May 2012 9 IIMC News Digest

Continued from page 9

After twenty-five years as City Clerk, I was asked do appreciate what you do. Although you have ample to assume the new role of Chief Financial Officer for my opportunities to hear from people who are unhappy, City. I enjoyed the new job; but, as I have shared many you should also know that there are many people who times, I will remain a City Clerk in my heart forever. recognize your contributions to the public welfare and The Assistant City Clerk, Betty Marshall, became City to the quiet enjoyment of their lives in your community. Clerk. Betty is absolutely the finest City Clerk I have Fortunately, I have had opportunities to continue to ever had the great fortune to know, and I am honored assist other cities and City Clerks in various ways and to have had the opportunity to work with Betty. to continue my association with the City Clerks who Like other City Clerks, I put in endless hours of are so dear to my heart. That made my transition from uncompensated overtime and invested my heart and City Hall much easier, as well. Still, the situation was energies in my job and my city. Also, like too many stressful and led to health problems. City Clerks, a change of administration led to the end Early in 2011, I began to have sharp stomach of my career with the city in 2009. I retired after 42 pains. Since gall bladder disease is so common, I made years with great regret. I received a great outpour- the assumption that I was having a gall stone attack. ing of support from citizens — literally hundreds of After ordering tests that confirmed that I did, in fact, people reached out to me with calls, notes, visits, have some gallstones, my primary care physician e-mails, even Facebook posts. Every time I went to a referred me to a surgeon. Being thorough, my surgeon restaurant, store or other public place, people would sent me for a cardiac evaluation, since the symptoms express their support and appreciation for my service. of a heart attack and gall bladder disease are similar. Many times people would comment on a time that I had I remember my husband impatiently asking why he helped them with a problem that I had long forgotten, didn’t just go ahead and remove my gallbladder, since but they had not. While I would not wish anyone to go he knew I had gallstones; my surgeon replied that he through the experience that I had, I do wish that every public servant could know how many people really Continued on page 13

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10 May 2012 IIMC News Digest Save These Dates! for the IIMC 2013 Study Abroad Program September 28 - October 5, 2013

Where in the world… SCOTLAND

The Study Program will look at Government and Local Government in Scot- land. The Program will provide the opportunity to understand political history and the local government system; meet representatives of all the major entities within the Scotland Local Government scene; learn about its management and best practices; and experience the environment. The Program will finish by attending the SOLAR Seminar. Participants will attend the educational sessions, participate in a discussion, and network with their colleagues. May 2012 11 By Emily Badger

IIMC News DigestIIMC Southern Cities That Built Around Cars Are Now Building Toward Sustainability

Poor Atlanta often stands in as the model for how cities to embrace sustainability. But they have all of this to ought not to grow. The place is sprawling and congested contend with. and weirdly linear. Its skyline has, from afar, what looks “It’s the difference between a city that has grown up in like three disconnected focal points, which rise from the automobile age and a city that has grown up before the neighborhoods of Downtown, Midtown and Buck- the automobile age,” says Paula Vaughan, the co-director head, nearly eight miles apart. Just about all of the most in Atlanta of the Sustainable Design Initiative at the important Interstates in the South converge on the city, architecture firm Perkins + Will. Older cities are inher- bisecting many of its communities. And the local metro ently compact and walkable (and further on their way system – with four lines covering roughly two routes – to sustainability) because no one was driving anywhere looks on a map like the toenail clippings from the London when they were built. “You gauged distance and travel by Underground. how many blocks it was to walk somewhere. Now you get Today, leaders in the city are about as enthusiastic as in a car and drive for ‘20 minutes.’ It’s not the same kind their counterparts in the Northeast and Pacific Northwest of measurement.” The car changed the whole scale of Southern cities that ballooned in the post-war era. And it was helped along W in transforming these places by the other great Southern NE game-changer of the last 50 years: the air conditioner. Air conditioning enabled people to move here, and to this day it is single-handedly responsible for making long car commutes marginally bearable. It also fundamentally changed the architecture of our buildings in a way that presents yet more obstacles to greening. Atlanta shares these problems with a whole generation of younger cities in the South. And so the thinking goes: If Atlanta can figure this out, any of them can. “That’s what we started off saying: If we can do it, why not Charlotte and Raleigh, Tampa, Orlando, Houston, all those cities?” Vaughan says. “They all are starting to look at [sustainability] more and more. Atlanta is one of the leading cities in the South. It’s our responsibility to show how it can be done.” The downtown business district has launched a Better Buildings Challenge in which property owners are pledg- ing to reduce their energy and water consumption by 20 percent by 2020. Already, 21 million square feet of

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12 May 2012 IIMC News Digest

Continued from page 10 knew that I had gallstones, but he did not know that was great blessing. Having never been sick before, I had to the source of my pain. After due diligence, my surgeon learn to rely on others for literally everything. Learning scheduled surgery to remove my gallbladder. that I can’t do everything alone was a valuable lesson for Ironically, it turned out that gallstones were not the a workaholic. I already knew that my husband was an source of my pain and the routine, laparoscopic surgery exceptional man, but he cared for me so cheerfully and almost cost me my life. The surgery itself went well, but encouragingly, we are closer than ever before. But, most took a couple hours longer than expected, because my importantly, I learned that life is a gift to be celebrated, surgeon had noticed something that concerned him and but death is not to be feared. I had always thought that he planned to follow up on it after my two-week recov- I was not afraid to die, but I know for sure that I can ery period. I had plans to attend an out-of-town wedding face death with complete faith, without fear. Even when at the end of the week of the surgery and to host a doctors told me all the horrible things that could happen baby shower when I returned. Instead, I became sicker with the second surgery, I was never afraid for even a and weaker every day. Because I had been told that I second. That doesn’t mean that I wasn’t in pain or didn’t wouldn’t feel normal for about two weeks, I assumed that experience some moments of self-pity, but I promised this must be the reason. I just tried to wait for my two- myself that I would be thankful for everything that God week follow-up visit and hoped to begin feeling better. sent me, whether it was good or bad. I experienced a But, after ten days, I realized that not only was I not pervasive, all-encompassing sense of His tender and getting better, I was dying. boundless love for me. I’m grateful for every day now. The ability to do things that I used to take for granted I was admitted to the hospital, given blood transfu- brings me great joy. I am thankful for every opportunity sions, intravenous fluids and diagnostic tests. The test to give God praise for His extraordinary goodness to me. revealed that I was suffering from perforated ulcers; the surgery to remove my gallbladder caused the infection The prayers of my family and friends sustained me to spread through my body and to form an abscess that during this difficult time. When I was too sick to even occupied almost my whole body. Two weeks from my first pray, I could feel the prayers on my behalf. My friends surgery, I underwent surgery to repair the perforated were so faithful and many, many of the prayers, cards, ulcers and to drain and treat the abscess. Two surgeons phone calls and visits were from City Clerks. The bond worked from ten o’clock that night until after five o’clock between City Clerks is such a strong, loving and enduring the following morning performing that surgery. one and I am so thankful for these loyal friends. I was sick and weak and was told later that few A few years ago, I attended the funeral of a retired people survive such a severe and pervasive infection. I City Clerk who had been such a dear friend to me. We spent 34 days in the hospital. Not surprisingly, my City lived at opposite ends of the state, so I had never met Clerk background served me well. One of my doctors her husband. When I introduced myself to him as having told me that he had never seen anyone work harder to been a City Clerk, he responded “She loved you, then. get well. From not being able to even turn over in bed, I She loved every City Clerk!” Every City Clerk that I know left the hospital walking with a walker. My dedication to feels the same. It’s an amazing bond between amazing getting better helped me to convince my doctors that I people. City Clerks as a group are the most extraordi- did not need to go to a rehabilitation facility and I got to nary people that I have ever known. I’ve received a lot of go home. awards, but the ones that mean the most to me are the recognition by other City Clerks. It is a high calling and I I was so happy to be home, but I had a few setbacks. am honored to have been a City Clerk. I was hospitalized again for a week with blood clots soon after I came home. Problems with healing and scar tissue from the abscess drains led to a third surgery to excise all scar tissue and begin the healing process yet again. Later, a severe bleed from that surgical site led to another hospitalization. All of 2011 was spent either being sick or recovering, but I have come to recognize that last year was a very

May 2012 13 By Nate Berg

IIMC News DigestIIMC How Much Is A Tree Worth To A City?

Every tree in urban Tennessee provides an estimated also one of the functional benefits of urban trees, and the $2.25 worth of measurable economic benefits every year. report estimates the value of this work at $204 million Might not seem like a lot, but with 284 million urban per year. The trees are credited with removing 27,100 trees in the state, the payoff’s pretty big. tons of pollutants each year, including ozone, particulate Through energy savings, air and water filtering and matter, and sulfur dioxide. And because of the shading carbon storage, the urban trees of Tennessee account for they provide, these urban trees are credited with saving more than $638 million in benefits, according to a report about $66 million in energy costs annually. conducted by the Forest Service of the U.S. Department And these valuations don’t even consider the of Agriculture and released earlier this year. aesthetic value of having streets and parks lined with The biggest savings are attributed to carbon storage, red maples and yellow poplars. Those benefits are a little which the authors of the report value at an estimated more difficult to quantify, which is why this study, a pilot, $350 million. Collectively, the state’s urban trees store focused on the more measurable benefits urban trees can about 16.9 million tons, with each ton stored worth about provide. The method used for estimating tree values is $20.70 to the state every year. Air and water filtration is commonly used and was developed by the Council of Tree and Landscape Appraisers. Similar pilot studies have been or are being conducted in Indiana, Wisconsin, New Jersey, and Colo- rado. Indiana’s street trees, for example, to provide about $38 million in tangible benefits every year, includ- ing storm water treatment, energy use reduction, air quality improvement and carbon sequestration. They were also estimated to provide about $41 million in aesthetic values and impacts on property values. (That study counted about 52 million trees in the state, but it’s unclear how many are “urban.”) The authors behind the Tennessee report also note that the state’s trees are under threat from a variety of invasive species and diseases. They argue that more work needs to be done to prevent these threats from reducing the urban tree canopy and the benefits it provides. If every urban tree in the state were to die, the cost of replacing them is estimated at $79.5 billion. While that’s an unlikely event, the high cost underlines the economic value that trees provide, whether in func- tional and utilitarian ways or in those less tangible.

Editor’s Note: Nate Berg is staff writer at The Atlantic Cities. He lives in Los Angeles.

14 May 2012 IIMC News Digest

Continued from page 12 property are signed up. The area around the convention equally grown up around the car and A/C) could start to center, which includes the Georgia Dome, is also trying change, too. to become a zero-waste zone. “People still have that notion of sitting in the highway in As of this spring, Midtown now has a “greenprint” – a your car in the 90-degree heat to get to work,” Vaughan kind of sustainability blueprint that civic leaders hope says. “We’re really changing that. I think it’s going to will lead the neighborhood to become the “South’s first take a while before people in other cities start recogniz- eco-district” (following a model of existing neighborhood ing that. But yeah, word is getting out.” scale plans. in Portland and Seattle). The proposal envi- sions new Zipcar stations, higher-performance buildings, a better-connected street grid, new green spaces and Editor’s Note: Emily Badger is a contributing writer to The Atlantic additional miles of walkable sidewalks. Until now, the Cities. She also writes for Pacific Standard, and her work has appeared neighborhood has been disconnected at points by Atlan- in GOOD, The Christian Science Monitor, and The New York Times. She ta’s rocky geography. lives in Washington, D.C. “People took the easy lots to develop, which left some really gaping holes,” Vaughan says. “It’s hard to think that Peachtree Street has surface parking lots, and that there are lots that are completely undeveloped.” Perkins+Will’s own office on Peachtree in Midtown recently re-opened in a 1985 office building that has been dramatically retrofitted to cut energy use by 58 percent. Along with properties like this one, the Atlanta area now has more buildings with Energy Star certifications from the Environmental Protection Agency than any other city in the U.S., outside larger Los Angeles and the nation’s capital in Washington, D.C. The old Perkins+Will building was emblematic of the air conditioning age: built for central air, not natural ventila- tion, with small windows and a harsh western façade. It wasn’t energy-efficient, because it was built at a time when we seldom worried about such things. This is the building before and after the revamp: As a major office building (which also includes a public library and museum), it also mirrored the ways in which even homes in Southern cities have evolved around the air conditioner, away from the thick walls, porches, high ceilings and large windows that are today considered essential to harnessing daylight, conserving energy and naturally cooling interiors. Cities like Atlanta won’t be able to change overnight their fundamental urban form. A place built around cars can’t be rebuilt around recycling bins. But all of these small steps may add up: creating in-fill, retrofitting indi- vidual buildings and better connecting them to each other along tree-lined streets where people might actually want to walk. In the process, a whole lifestyle (which has

May 2012 15 By Emily Maggard, IIMC Communications Coordinator

IIMC News DigestIIMC News Releases: Released From the Stress of Figuring Out How To Write Them!

Have you ever been asked to write a News Release Steps to writing a News Release: and had no idea where to start? What should it contain? What does it look like? Browse through the template • Research: While researching for your News Release, and steps below- it may be easier than you think! remember, the internet makes research easier, but is not always accurate. Check your sources. Utilize Template your libraries, encyclopedias are always great (they Contact: have these online now too!), and current publications. Contact Person Logic is a good thing! Municipality/ Address • Request Expert Opinions: Look for people who Telephone Number know more about it than you do. Email is instanta- Fax Number neous and free, and contact information is only a Email Address Google search away. This makes it much easier to Web site address (if you have one) have the expert point of view in your News Release, Headline which lends validity to your Release you would not otherwise have. You can also contact people through City, State, Date – the telephone, or even fax or other media outlets. Opening Paragraph: (This should contain the vital • Educate Yourself: It’s easier to write with authority information - just remember the 5 Ws: W ho, W hat, W if you feel confident in your subject matter. If you hen, W here, and W hy): explore the subject matter, you will feel more com- Remainder of body text: Should include any relevant fortable when it comes down to writing. information. This could be quotes from staff or citizens, historical information, industry experts, etc.- anything • Write Clearly and in Simple Language: Use the else that is pertinent to the information being released, spell check function on your computer. Use proper but not quite “vital.” grammar (unsure? Look it up! Lifehack has a pretty comprehensive grammar usage guide). Use unfussy At the end of your release, type ### or -30- If there is language (think short, sweet and to the point). more than 1 page use: -more- • Edit: Go over the release, each and every word. (The top of the next page): • Do It Again: Read the Release aloud, for your own Abbreviated headline (page 2) ears. Get rid of any awkward words, or run-on sen- Remainder of text. tences. (Restate Contact information after your last • OPTIONAL STEP: If time allows, put the Release paragraph): away. Don’t look at it, for a whole 24 hours. Fin- For additional information, Contact: (all Contact ish your work day. Go home. Don’t think about the information) Release. This way, when you perform the next step, Municipality Info: (even a brief history if you like): (try you will have “fresh eyes,” and will catch more errors to do this in one short paragraph) than you may have before.

Continued on page 17

16 May 2012 IIMC News Digest

News Releases…Continued from page 16

• Re-write, Copy Edit: You’ve just edited your Release, so it should be looking pretty good, right? Try read- ing your Release to one or two people. In addition to reading it aloud, give copies to one or two people to read and critique. This way, you have a few different kinds of assessments. • Take In Suggestions: Take all reviews seriously, but that doesn’t mean you have to use them all. Only uti- lize the ones that make sense to you, and make sense to the intent of the News Release. • Final Draft: Put all of the above together and read it one more time. Is all of the vital information there? • Done: Publish. This means you can mail it off to the news outlets you’d like it printed in, be they radio, online, television, magazine, newspaper, or some- thing else. Most newspapers prefer emailed News Releases, and list an email address on their websites for News Releases to be sent to. Be sure to keep cop- ies of your News Releases if it is a records retention requirement in your municipality!

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May 2012 17 IIMC News Digest

Ascending To New Heights 2012 Annual Conference Education Program Sunday, May 20 - Thursday, May 24, 2012

For many of you, attending the IIMC Conference in Portland will be the single, largest professional development and networking opportunity that you will engage in all year. It is not just education and networking, but for five days you will be part of an extensive learning community. As Municipal Clerks, you are the ones who are in touch and on track with legislative responsibilities and operations. All of you are the gateway to city hall for your citizens and are, unequivocally, one of the team members the elected officials count on to make sure public meetings, public records, elections and special projects operate smoothly. Your job is multi-faceted and changing. New citizen demands, legal changes in procedures and new information technologies increase the speed and requirements for you to plan and expedite so many different tasks at once. This requires you to engage in continuing education and networking to keep abreast of changing laws and trends. IIMC Annual Conferences provide a vehicle for members to receive the background and knowledge needed to help them deal with current problems. The 66th IIMC Conference Preliminary The future of municipal government depends on informed public officials. Program is now available to down- load. The Program was mailed to IIMC In Portland, Delegates will hear keynote speakers who will provoke members: thought workshops to strengthen skills, and a variety of education sessions with topics on Leadership, Communication, Sustainable Municipalities, • Who have attended at least ONE conference since 2006 through Management, Budget/Finance and Records Management and more. All of 2011; these sessions can help you and your community to stay ahead of a challeng- ing and fluctuating environment. • In Region IX Of course, there will also be numerous opportunities to network and • In Region X (CANADA) connect with colleagues from throughout the world. At the 2011 Conference, • In Region XI (OUTSIDE NORTH more than eight countries were represented including Canada, Scotland, the AMERICA) United Kingdom, South Africa, Israel, Belgium and the Netherlands. For more information, contact Execu- tive Director Chris Shalby at chriss@ Producing a high-quality Annual Conference involves myriad hours by iimc.com IIMC staff, speakers, trainers and the Portland conference committee. The Proud Sponsor time involved is attributed to a communal commitment to professional devel- of Education opment and lifelong learning. Programs and Speakers

2011 Annual Conference Sponsors

18 May 2012 IIMC News Digest

If you’ve been to an IIMC Annual Conference in the past, we commend your commitment to continuing education and look forward to seeing you in Portland, May 2012. If you’ve never attended an IIMC Annual Conference, then make Portland your first of many and come join the learning community.

MCEF SILENT AUCTION NEEDS YOUR ITEMS The Municipal Clerks Education Foundation’s annual Silent Auction at the Conference needs your items. The Silent Auction in Portland opens Sunday, May 20 and runs through Tuesday, May 22 in the exhibit hall. Please consider bringing an item and donating it to the auction. Then get your bidding pencils ready and bid furiously and generously! One of IIMC’s Emerald Level Sponsors, SIRE Technologies, (booth# 209) is donating the following 2 items to the MCEF silent auction: 1 Lobster Dinner Gift Certificate from Maine Lobster Direct ($150) 1 Kindle FIRE ($199) Also available are tickets for a Hawaiian Vacation and other great items will be available throughout the dura- tion of the conference.

The NUMBER ONE reason why an IIMC member would not want to miss out on the 2012 Conference in Portland, Oregon:

Memories Drive Behavior -- Delegates learning creates an impression. Impressions empower the ability to remember. Remem- bering compels behavior. Oh, yes, there are also Outstanding General and Concurrent Education Sessions, Reconnecting with your networking community, and a few more surprises including one gigan- tic airplane.

Spectacular view of the Japanese garden in Portland Oregon. Warm tones of fall colors fill the background as the garden welcomes a new season, To explore this City further, go to: www.travelportland.com.

P R E M I E R

May 2012 19 IIMC News DigestIIMC Operation Mulch-a-Lot: Long Beach Chips Away at Blight and Green Waste

The Great In 2008 Long Beach created an Office of Sustain- Recession has ability within the City Manager’s Office. The Office of hit California Sustainability has goals in seven different areas; one is hard. With waste reduction. Sustainability Coordinator Larry Rich unemployment was particularly interested in reducing green waste. hovering around The city already achieves state waste-diversion targets 11 percent and required under AB 939, and Long Beach’s trash goes to high foreclosure a facility that converts waste to energy. However, Rich rates continu- discovered that about 12,000 tons of green waste are ing to plague communities, many local agencies are generated annually through routine tree trimming done wrestling with how to deal with large numbers of vacant by the city, and these tree trimmings can be turned into properties. These include publicly-owned properties mulch relatively easily. By spreading a 12-inch layer of where development may be delayed because of the slow mulch from tree trimmings on city-owned vacant lots, construction industry or local budget constraints. Long Beach could suppress weed growth and reduce Vacant and abandoned lots in a community can the need to pay for property upkeep. Thus Operation attract crime, create health hazards or lead to depressed Mulch-a-Lot was born. To date Long Beach has been able property values. Publicly-owned lots are one area where to divert approximately half of its yearly tree-trimming local government can directly reduce neighborhood blight waste — roughly 6,000 tons — onto vacant lots. The at a minimal cost. The City of Long Beach has a fairly program has also reduced property maintenance costs by simple, creative and easily replicated use for vacant city about 37 percent. lots that also offers added benefits for sustainability, job One Program Becomes Three training, community collaboration and access to healthy When Long Beach started spreading mulch on vacant foods. lots, it put up signs explaining that the city operated Managing Lots of Lots the Mulch-a-Lot program. Almost immediately people Long Beach’s richly diverse western side is one of started calling to see if they could pick up the mulch for the city’s oldest areas. It has experienced a wide variety their own uses, but the lots were not managed for public of development trends over the years and has recently access. The city already operated a green jobs training been a target of business corridor revitalization. The program, where local youth learn to build community city’s redevelopment agency carried out a strategy of gardens, set up rain barrels, plant community trees and buying and demolishing properties considered nuisances, assist with other green projects. Recognizing that tree such as liquor stores or motels with a long history of trimming produced more mulch than could be spread on repeated police calls. After clearing the properties, Long vacant lots, the city initiated a home delivery program in Beach built simple white fences around them to signal to partnership with the green jobs program. the public that the lots were not abandoned and hired a Residents can request mulch by calling the city or property manager to landscape and clean the lots every filling out a simple online form. A part-time city employee two weeks. Although the city plans to sell many of these leads youth workers who fill a city truck with mulch properties to revitalize neighborhoods, a large portion and make deliveries to residents two days a week. The have not yet been sold due to current market and budget team can make about 14 home deliveries per week. The conditions. Continued on page 21 20 May 2012 IIMC News Digest

Continued from page 20 program is so popular that there is a six-week waiting The Salvation Army asked the city to deliver mulch to period to have mulch delivered. In November 2011, the a vacant lot it owns to help control weeds and beautify program made its 500th delivery. the property. Subsequently the nonprofit Long Beach When the local newspaper wanted to cover the Community Action Partnership approached the Salvation mulch delivery program, city staff realized they could not Army with a proposal to put a farm on the property. The readily accommodate increased interest. So Long Beach Salvation Army agreed, and the farm, part of the Spring added a mulch pickup opportunity, opening one lot each Street Farm Project, now includes a stand that sells month for a few hours when youth workers help resi- fresh local produce to the community. dents load mulch into their vehicles. Tips for Success From the Mulch-a-Lot Program Operation Mulch-a-Lot By the Numbers Long Beach’s Operation Mulch-a-Lot provides three Long Beach’s Operation Mulch-a-Lot provides three services: services: • Twelve inches of mulch reduces to about 6 1. Mulch for vacant lots. Twenty-five lots have been inches in one year, meaning that mulch will need mulched since the program’s inception in 2009, to be reapplied to a vacant lot on a one- to two- diverting approximately 6,000 tons of mulch per year cycle. year; • Signs highlighting the program can help create 2. Home delivery. Youth workers deliver mulch to community interest in multiple uses of mulch. Long Beach residents, which diverts approxi- mately 250 tons per year; and • When choosing a vacant lot, be sure to com- municate in advance with neighbors about the 3. A pickup program. Residents can pick up mulch program, as mulch has a woodsy odor when first once a month. This program launched in Septem- applied. ber 2011. In its first three months, 150 people picked up about 50 tons of mulch. Program Benefits Community Gardens and Urban Farms Are a Plus Operation Mulch-a-Lot has contributed to a more sustainable community in many innovative ways since Vacant lots that have been mulched have attracted 2009. These include: the attention of organizations interested in community gardens and urban farming, because mulch greatly • Reducing Blight. Spreading mulch signals to the improves soil quality. community that vacant lots are not abandoned and The city decided to allow community gardens and can help transform a neighborhood hazard into a urban farms to use properties not slated for development community asset. in the near future. This arrangement is on an interim • Diverting Green Waste. Placing mulch on local lots basis. For example, a local charter school was interested helps divert green waste from the waste stream and in transforming a vacant lot into a farm. The school guarantees that the mulch is used as compost. entered into a lease with the city to open the New City Farm, which serves as a living classroom for its students. • Decreasing Stormwater Runoff. Mulch acts as a Long Beach has also had success with short-term leases. sponge, holding water and reducing the amount of While waiting for work to start on a property slated for stormwater runoff from vacant lots. development by Habitat for Humanity, the city granted a • Reducing City Costs. The city saves money by reduc- two-year lease to a community garden. When the lease ing the need for property management. For example, concluded, the property reverted to city control. the Housing Services Bureau, which manages a por- Operation Mulch-a-Lot originally focused on city- tion of the city-owned vacant lots, saves approximate- owned properties, but the city has since been approached ly $50,000 annually in property management costs. by owners of private lots who also want the service. Continued on page 22 May 2012 21 IIMC News Digest

Continued from page 21

• Employing and Educating Youth. Operation Mulch-a-Lot requires minimal start-up infrastruc- ture and provides a steady stream of work for Youth Green Jobs Trainees, a program that helps develop entry-level youth job skills. The mulch program also complements other urban greening operations and tree plantings that involve youth. • Increasing Neighborhood Food Access Through Urban Farming. Although it was not part of the program’s original intent, lots that were mulched became attractive places to farm and garden. The short-term leases for community farms and gar- dens have helped increase access to healthy, fresh produce and serve as educational tools for students and neighbors. “I think this program is relevant to many commu- nities and replicable — everyone is trimming trees, and everyone has to dispose of the green waste,” says Sustainability Coordinator Larry Rich. “Some communi- ties have green waste facilities, but because the Los Angeles area is very urbanized, taking green waste to a composting facility means trucking it more than 100 miles, which adds transportation costs. This way we can use mulch locally without lots of costs.”

Editor’s Note: This whitepaper originally appeared as an article in the March 2012 issue of Western City magazine.

This whitepaper is a service of the Institute for Local Government (ILG) whose mission is to promote good government at the local level with practical, impartial, and easy-to-use resources for California communities. ILG is the nonprofit 501(c)(3) research and education affiliate of the League of California Cities and the California State Association of Counties. For more information and to access the Institute’s resources on sustainable communities, go to www.ca-ilg.org/sustainability. To access this resource directly, visit www.ca-ilg.org/OperationMulchLongBeach. The Institute welcomes feedback on this resource:

• Email: [email protected] Subject: Operation Mulch-a-Lot: Long Beach Chips Away at Blight and Green Waste • Fax: 916.444.7535 • Mail: 1400 K Street, Suite 205 • Sacramento, CA • 95814

22 May 2012 May 2012 23 24 May 2012 IIMC News Digest IIMC Registration • Delegate Information

Print or type all information

First Name______Last/Surname______CMC______MMC______First IIMC Conf. (Y/N) Home Phone ( )______First Name or Nickname to appear on badge______Job Title/Position ______Municipality______State/Province______Country______Mailing Address______City______ZIP/Postal Code______Work Phone______FAX______E-mail______Please check box if you need special assistance (physically challenged, etc. ) ______Type of Assistance______Discount Program (circle one) (Deduct discounts on this form prior to Total before submiting payment to IIMC.) • First Timer Yes No $50.00 • Regions 8 and 9 Member Yes No $50.00

GUEST INFORMATION (IIMC Members Cannot Register As Guests) Name______First name to appear on badge______Municipality______State/Province______Country______

REGISTRATION FEES IN U.S. DOLLARS (Payment must be received by 4/4/12) On or Before After Delegate Package (Payment must be received by 4/4/12) No. 4/4/12 4/4/12 Total

IIMC Member/Associate _____ @ $560.00 $610.00 $______IIMC Retired Member _____ @ $195.00 $245.00 $______IIMC Region X (Canada) _____ @ $460.00 $510.00 $______IIMC Region XI (Outside North America) _____ @ $395.00 $445.00 $______Non-Member _____ @ $695.00 $745.00 $______Guest Package _____ @ $250.00 $300.00 $______OPTIONAL ACTIVITIES (All costs in U.S. Dollars) SATURDAY, May 19 - Athenian Dialogue _____ @ $100.00 $______• Robert Kennedy

SATURDAY, May 19 - Academy Seminars • The Leadership Lessons of Dr. Seuss (Leadership) _____ @ $195.00 $______• Customer Communications for the Municipal Clerk _____ @ $195.00 $______• Sending Success Signals from the Municipal Clerk’s Office _____ @ $195.00 $______• Ethical Leadership: How Committed Are We to Our Values? _____ @ $195.00 $______

SUNDAY, May 20 - Athenian Dialogue _____ @ $100.00 $______• Unbroken

SUNDAY, May 20 - Academy Seminars • Talk! The Four Steps to Effective Public Communications _____ @ $195.00 $______• Creating A Sustainable Community Using the Natural Step Framework _____ @ $195.00 $______• Media Savvy Presentations _____ @ $195.00 $______• Leading Meaningful Change: Applying the Dynamics, Skills and Tools Of Change _____ @ $195.00 $______Sunday, May 20 • MCEF WALK/RUN _____ @ $25.00 $______

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You can FAX this Form to IIMC at 909/944-8545 OR mail to IIMC, 8331 Utica Avenue, Suite 200, Rancho Cucamonga, CA 91730 postmarked by May 7, 2012. If you miss this deadline, please bring this Form and payment with you to the Conference Registration Desk at the Oregon Convention Center. ND

May 2012 25 Recruit A NEW MEMBER to

Encourage a clerk colleague to join IIMC...and you could WIN a $250.00 gift card! Recruit a new IIMC Member between January 1, 2012 to June 30, 2012 and your name will be entered in a drawing to win a $250.00 American Express, Visa or MasterCard prepaid gift card. Why should you recruit? YOU are the greatest testimony to the value of an IIMC membership and by sharing that value with your colleagues, you will... • Enhance the power of your profession • Strengthen the International Institute of Municipal Clerks • Expand your network of clerk professionals • Earn recognition in the News Digest

Receive a chance to win a $250.00 AE/V/MC prepaid gift card! Call Tammy Schultz, Member Services Representative ([email protected]) OR Janis Daudt, Director of Member Services ([email protected]) at (909) 944-4162.

To recruit a new member, you must use the “RECRUIT-A-NEW MEMBER APPLICATION” found on page 27 and on the IIMC web site www.iimc.com.

Questions?? Membership is for one year. IIMC News Digest sub- scription is included in membership dues. This campaign is for brand new members only and cannot be used with any other IIMC membership campaign. Visit IIMC Website

26 May 2012 RECRUIT-A-NEW-IIMC MEMBER MEMBERSHIP APPLICATION

International Institute of Municipal Clerks 8331 Utica Ave., #200 • Rancho Cucamonga, CA 91730 • (909/944-4162) • FAX (909/944-8545)

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MEMBERSHIP DEFINITIONS

FULL MEMBER Full members are Municipal Clerks, City Secretaries, Recorders, Legislative Administrators and Directors of Corporate Services and/or an individual who serves a Legislative Government Body (LGB) in an administrative capacity with management responsibilities and whose duties include four of the following: General Management • Records Management • Elections • Meeting Administration • Management of by-laws, Articles of Incorporation, ordinances or other legal instruments • Human Resources Management • Financial Management • Custody of the official seal and execution of official documents.

ADDITIONAL FULL MEMBER Additional Full Members are fully qualified members from the same organization. This would essentially be Deputy Clerks within the same City, but could be other individuals provided they would qualify under the definition of Full Member. A city must have one Full Member before they would be eligible to have Additional Full Members.

ASSOCIATE MEMBER Associate Members are individuals serving a legislative body in a capacity not previously defined. In other words if someone serving a legislative body does not qualify for Full Membership they would be able to join as an Associate Member. Associate members DO NOT have the right to vote, hold office or obtain certification, but they can take advantage of education programs and should they eventually assume the job of Clerk or Deputy, they could then apply for certification. A Full Member who is in transition (between jobs) would automatically become an Associate Member until they reassume the position of Clerk. Associate members would also pay a lower fee. CORPORATE MEMBER Corporate Members are those companies that find it advantageous to be affiliated with IIMC. They would not have any voting rights nor could they hold office or be certified.

Full Member Population ANNUAL DUES • Additional Full Member...... $75 • Associate Member...... $75 • up to 20,000...... $135 A portion of your annual dues • Retired...... $25 • 20,001 to 200,000...... $175 goes toward publishing • Corporate Member...... $600 • Over 200,001...... $235 and distributing the monthly News Digest. 01/11 • Overseas Associate Member...... $50 • Outside North America...... $50

May 2012 27 IIMC News Digest Calendar of Events

May 6-12 September 20-22 The State of Montana Clerks Institute, Billings, MT Oregon Association of Municipal Recorders Annual Conference, Ontario, OR

May 20-24 October 12-14 66th IIMC Annual Conference, Portland, OR Society of Local Council Clerks (SLCC) 38th Annual Conference, Marri- ott Bristol City Centre Hotel, Bristol, United Kingdom June 7-8 Texas Municipal Clerks Certification Program, Agendas, Minutes, October 14-19 Open Government, Houston, TX FACC 2012 Fall Certification Academy, FL

June 10-12 October 18-19 Michigan Association of Municipal Clerks Annual Conference, Texas Municipal Clerks Certification Program, Graduate Institute, San Traverse City, MI Marcos, TX

June 10-13 November 10-13 FACC 2012 Summer Academy Alaska Association of Municipal Clerks (Nuts and Bolts – 11/10 Confer- ence 11 and 12); (Academy 11/13), Captain Cook Hotel, Anchorage, June 19-22 Alaska Michigan Association of Municipal Clerks Annual Conference, Great Wolf Lodge November 12–16 Kansas City Clerks and Municipal Finance Officers Association Insti- August 9-10 tute/Academy, Wichita Marriott, Wichita, KS Texas Municipal Clerks Certification Program, TBA, Amarillo, TX

August 16-18 NCAMC Annual Conference, Marriott Downton, Winston-Salem, NC

September 4-7 The Institute of Municipal Administration of South Africa (IMASA) National Conference, Emperors Palace , Johannesburg (Gauteng Province ), South Africa

September 11 Annual Meeting of the New York State Association of City and Village Clerks (noon) Crowne Plaza Hotel in Lake Placid, NY. The NYSACVC Annual Meeting is a part of the Annual Fall Training School for Clerks and other municipal officers sponsored by the New York Conference of Mayors (NYCOM) and the New York State Comptroller’s Office. The Fall Training School runs from September 10-14, 2012.

September 19-21 Tennessee Association of Municipal Clerks and Recorders (TAMCAR) Fall Academy and Institute (and Annual Business Meeting), Embassy Suites Hotel, Murfreesboro, TN

66th Annual Conference 67th Annual Conference 68th Annual Conference 69th Annual Conference Portland, OR Atlantic City, New Jersey Milwaukee, WI Hartford, CT Sunday, May 20 Sunday, May 19 Sunday, May 18 Sunday, May 17 Thursday, May 24, 2012 Thursday, May 23, 2013 Thursday, May 22, 2014 Wednesday, May 20, 2015

28 May 2012 Municipal Clerks 2011 MCEF ANNUAL REPORT Education Foundation

2010 - 2012 MCEF Board President Dale Barstow Tallahassee, FL

Vice President Buster Brown Omaha, NE

Secretary Kathleen A. Thorpe-Holder South Brunswick, NJ

Treasurer Marian K. Karr Iowa City, IA

John R. Devine, Ruidoso, NM Faith Elford, Fort Atkinson, WI Growth in Beverly Hammerstrom, Temperance, M I

Helen Kawagoe, Carson, CA Kimberly Samuelson, Long Beach, CA Education Tom Spengler, San Francisco, CA

James B. Tinnin, Ph.D., Kent, OH

Sharon Cassler, Cambridge, OH

Brenda Cirtin, Springfield, MO

Marc Lemoine, Winnipeg, Canada

Colleen Nicol, Riverside, CA

Stephen Wolf, Cincinnati, OH

Chris G. Shalby, Rancho Cucamonga, CA Let Us Grow Together!

MCEF’s Mission MCEF is a diverse team of volunteers who are passionately committed to raising endowed dollars whose earnings help IIMC pursue its educational objectives. 2011 MCEF ANNUAL REPORT

Message from the President

The Municipal Clerks Education Foundation is a diverse We have worked hard to con - team of volunteers who are passionately committed to raising trol our expenses over the years. endowed dollars whose earnings help IIMC pursue its educa - Our MCEF Board Members volun - tional objectives. teer their time and have helped manage administrative cost by Throughout the years, MCEF has always relied on IIMC helping with travel and opera - members for contributing to and supporting the Foundation’s tional expenses, whenever possi - fundraising efforts. For this, we thank you. Your contributions ble. Special thanks go out to your are a testament to our mission and, in turn, provide continuing IIMC Board and Staff for their con - support toward the educational needs of the IIMC membership. tinued support of MCEF fundrais - We thank you again for your commitment to achieve this most ing programs and for using their own fund raising events to important mission. raise dollars for the Foundation. I have participated in some In a nutshell, the monies that MCEF raises annually are live auctions at the midyear Board meetings that have been directly applicable to education programs. That is why it is so rewarding and fun. important to give to your Foundation. In 2011, MCEF managed and provided $60,228.71 for One of the easiest ways any member can contribute to the IIMC’s educational programs. These funds include our returns Foundation is through Voluntary Contributions. This category is recognized from Unrestricted Funds and Restricted Endowment found on every IIMC membership renewal statement. The rec - Funds and were used for Special IIMC Educational Programs, ommended contribution is $25.00; however, this amount can be CMC and MMC Scholarships, Distance Learning Scholarships, whatever you feel comfortable giving. We leave that up to you State Grants and support of the Institute Directors Colloquium. for we certainly appreciate any contribution in this regard. Our This can be contributed to two areas: our members believe in Voluntary Contributions have continued to decline since 2009. MCEF’s mission and their continuous giving; and MCEF’s We are counting on YOU to help us turn this around. diligence in growing the Foundation.

Additional Levels of Giving are also encouraged and MCEF continues to promote its Hawaii fundraiser to the full include individual Society Levels of Giving, Endowments, membership (IIMC.com). By doing this we have been able to Memorials and Tributes. These different Levels of Giving play a double our donations for this activity. While attending your major roll in helping us grow the Foundation. state meetings this year, be on the lookout for the opportunity Special Events revenue (walk/run, silent auction, Hawaii, to participate in the Hawaii fundraiser. This has been a great online auction and other Fundraisers) for 2011 held at the benefit for MCEF and a fantastic reward. Please remember our annual meeting in May was up from 2010. We sincerely thank annual Silent Auction in Portland this year. We welcome all con - the membership for participating and hope you will continue to tributions and your participation in these events. participate in the future. Our Online Auction raised more than The charts on the next page depict the various ways in $950 this year. Donations for our auctions remain a challenge. which MCEF derives its income and the channels in which it These donations play a major roll in our fund raising efforts. delivers educational programs to IIMC members. The two The good news regarding our sponsorship programs is that Organizations have a symbiotic relationship with one common in spite of a poor economy, sponsors continue to support IIMC goal: to provide education support and programs for IIMC and MCEF. Sponsorship revenue also goes toward education members. programs. We thank our Sponsors and appreciate their dona - Please consider MCEF when renewing your IIMC member - tions and support throughout these years. ship. This is one of the many ways you can support MCEF to In 2011 we reached out to our retirees and long time mem - continue to grow its endowment, which translates into more bers with information on our Plan Giving program. This program monies for IIMC's Educational Programs. was designed to provide our long time members an opportunity to be remembered and to continue their support of MCEF/IIMC Sincerely, Educational Programs. Special thanks go out to this group of dedicated IIMC members. Dale Barstow, MCEF President

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Municipal Clerks Education Foundation Endowed Education Funds And Scholarships

American Legal Publishing City Clerks of California Robert W. Pritchard Corporation Education Fund Scholarship Fund (CA Clerks only) Education Fund Cincinnati, Ohio California Kitchener, Ontario, Canada

California City Clerks Municipal Code Corporation Norma Rodriguez Education Fund Education Fund Education Fund San Antonio, Texas Sacramento, California Tallahassee, Florida Lyall Schwarzkopf Coded Systems Education Fund Robert T. Thorpe Education Fund Avon, New Jersey Scholarship Fund Minneapolis, Minnesota South Brunswick, New Jersey General Code Publishing Chris & Patrick Wilder Education Fund Business Records Corporation Education Fund Rochester, New York Education Fund Hamilton Township, New Jersey Minneapolis, Minnesota Tak & Helen Kawagoe Dyanne Reese Education Fund Education Fund Mary Lynne Stratta Savannah, Georgia Carson, California Education Fund Bryan, TX Marianne Edwards Elizabeth H. Kiss Education Fund Education Fund East Brunswick Township, New Jersey Municipal Clerks Normal, Illinois Education Foundation LaserFiche Institute Rancho Cucamonga, California New Mexico Municipal Clerks Directors Colloquium Education Fund Long Beach, California Microvote, Inc., Education Fund New Mexico Minneapolis, Minnesota

2011 Year End Charts Income Annual Contributions to IIMC Educational Programs Voluntary Contributions from IIMC members - 38% Education Funds to IIMC - 45% Endowments - 14% Restricted CMC & MMC Scholarships - 3% Society Donations - 13% Unrestricted CMC & MMC Scholarships - 3% Raes - 12% State Education Grants - 2% Other - 7% Distance Learning 1% Silent Auction - 6% LaserFiche Istitute Directors Colloquium - 1% Sponsorship from IIMC - 6%

Walk/Run - 3% Operating Expenses Memorials & Tributes - 1% IIMC Annual Contract - 38%

Professional Fees - 16%

Board Travel - 6%

Supplies/Printing/Postage 1% Legacy Plan - 0% NAGARA Grant Program Funds Received/Reserved – $22,500.00 Funds Paid Out - $7,250.00

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2011 Foundation Donors

SHINNERS $1000 & Above SCHWARZKOPF $500-$999 Shalby, Chris American Legal Publishing Alaska Assn of Municipal Clerks Smithers, Kristie Barstow, Dale Brown, Buster Susen, Allan Barstow, Donny Buttiglieri, Vincent Swing, Marilyn Wanat, Linda Bollhauer, Ray Florida Assn of City Clerks Hammerstrom, Bev California City Clerks Assn Kalasz, Stephanie NEW CENTURY $100-$249 De Llamas, Caroline Karr, Marian Arkansas City Clerks, Rec, Treas Estate of Marianne Edwards New Mexico Municipal League Briney, Stacey Frommeyer, Rich Ohio Municipal Clerks Assn Campbell, Phil General Code Oregon Assn Municipal Recorders Carey, Denise Granicus Sire Technologies Chittick, Marilyn Greenwood and Crim Cirtin, Brenda Kawagoe, Helen TURTLE $250-$499 CME Associates Laserfiche Blackard, Barbara Cox, Denice Langford, Lawton Brienza, Sharon Daudt, Janis Municipal Code Corporation Devine, John & Irma Goudeau, Cynthia Helt, Julee Nicol, Colleen Dornan, Kathryn Elford, Faith Henneman, Betty Nien-Ling Wacker International Institute of Municipal Clerks Hogelin, Barbara Rodriguez, Norma Jacobs, Carol Iowa MFO Assn Samuelson, Kimberly Kiss, Elizabeth H Johnston, Lisa Schwarzkopf, Lyall Kopitke, Kittie Kelly, Tami Stratta, Mary Lynne Lemoine, Marc Kentucky Municipal Clerks Tennessee Assn of Municipal Clerk McCoy, Patricia Kwasniewski, Joanne Thorpe-Holder, Kathy Miel, Vicky Maryland Municipal Clerks Assn Tinnin, James Myers, Eddie MBNA Wacker, Chris Pritchard, Robert Minnesota MCFOA Wolf, Steve Reese, Dyanne Moore, Shari Russell, Anna Nevada Municipal Clerks Assn Schneider, Roxanne NM Municipal Clerks & FO Assn Oklahoma Municipal Clerks Owen, Debra Page, Pierre Region VI - IA, MN,WI Region XI Rickard, Muriel Rodriguez, Deanna Spence, Linda Texas Municipal Clerks Todd, Mary Lou Ward, Jennifer Williams-Warren, Jane Wisconsin Clerks/Tres & FOA Young, Brenda

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2011 P ATRON — $50 - $99 Anderson, Belinda Dix, Mary Ann Kachur, Richard Mullen Jr, James G. Thompson, Janice Bailey, Jean Edde, Connie Kansas - CCMFOA Paul-Lyle, Sandy Tucker, Denise Barber, Douglass Frederickx, Ronny Kayser, Mary Petersen, Gayle Underwood, Suzanne Boone-Caldwell, Donna Fritzen, Elizabeth Lewis, Peggy Polito, Helen Vermont Municipal Bower, Janette Gair, Linda Lintner, Margaret Ritchie, Cathie Clerks Bracamontes, June Goodwin, Karen Lovette, Kelly Sanders, Barbara Washington, Tiny Brower, Jeannie Greene, Sharon Mackie, Ann Scher, Christi Weber, Kathryn Brown, Anna Hayes, Valerie Madonna, Mary Schmidt, Pamela Wentz, Janet Brown, Beverly Hess, Mary Ann Malone, Rosario Silvia, Kathleen White, Patricia Brown, Peter Holliday, Melinda Martinez, Esther Small, Melissa Wilder, Christina Brownfield, Carolyn Horton, Jeanette Mast, Katherine Smithson, Regina Young, Kathryn Camarena, Clara Hunt, Angela May, Leslie Sparks, Cathy Cova, JoAnn Ingman, Colleen McCracken, Diana Spencer, Amy Culp, Barbara Jeffrey, Shawn McDonald, Susan Swanepoel, Cynthia De La O, Maria Johns, Tammy Mirman, Sharmin Taylor, Jonathan

2011 F RIEND — $25 - $49 Aalderink, Pam Allen, Carey Armbrister, Donna Baker, Marilyn Bayer, Elaine Abeita, Alfred Almas, Sara Armstead, Thomas Baker, Ruth Bays, Kenneth Abel, Terri Alston, Charlenia Arnold, Patricia Bakken, Mark Bazzano, John Abid-Cummings, Linda Alvarez, Conchita Arns, Keith Ball, Beth Beach, Teri Abrahamson, Dawn G. Amico, Virginia Arthurs, Robin Ballam, Marion Beadle, Tracey Lee Abrams, Jeffrey Ammons, Drenda Ashford-Bingham, Nanci Ballenger Kissick, Shelly Beal, Charles Acosta, Gloria Anderson, Carolyn Attorp, Dawn Ballman, Lisa Beal, Tammy Acy, Shirley Anderson, Janet Austin, Brenda Balluch, Eddie Beaman, Janice Adam, Mark Anderson, Judith Austin, Keri-Ann Bankester, Patricia Beard, Patsy Adams, Andrea Anderson, Leisa Avery, Nancy Banks, Nancy Beatty, Amanda Adams, Ann Anderson, Margaret Avrit, Britt Barhydt, Cynthia Beaudry, Jacqueline Adams, Dave Anderson, Martha Ax, Stephanie Barial, Yolande Bechtel, Reba Adams, Jill Anderson, Robert Aycock, Barbara Barker, Sharon Becker, Ann Adamson, Teresa Anderson, Sandrea Azama-Edwards, Gwen Barlow, Vance Beckner, Daylene Agnello, Tina Anderson, Teresa Bachman, Mary Barnett, Juanita Bedingfield, Krista Ahlstrom, Erika Andreae, Laurie Badley, Scott Barone, Vida Bednar, Nicole Ahnefeld, Marilyn Andrews, Anne Baginski, Witold Bartell, Sherrie Behunin, Roxanne Akridge, Sharon Andrews-Mattaur, Bagwell, Teresa Bartlett, Phyllis Beirne, Esther Alakayak, Jeri Yolanda Bahe, Corinne Barto, Karen Bell, Amber Albright, Lynda Angel, Joye Bailey, Jackson Barus, Jeanine Bell, Susan Aldrich, Doreen Angelo, Alissa Bailey, Mike Barwick, Carol Beltran, Agnes Alexander, Hunter Angers, Sally M. Bailey, Reynaldo Bashor, Kristi Benavides, Gerri Alexander, Kim Angevine, Rochelle Bailor, Kathleen Bass, Debbie Bender, June Alexander, Regina Anglemyer, Janet Bain, Luanne Batliner, Debra Benevides, Edward Alexander, Thomas Angulo, Stefanie Bains, Angila Batts, Jamie Benne, Lanaii Allard, Sandra Arco, Shauna Baker, Darlene Bauch, Susan Benoit, Rose Allbritton, Faye Arjoon, Kevin Baker, Donna Baumann, Mary Kay Benson, Jackie Allen Burt, Tracy Arledge, Kathryn Baker, Kelly Baych, Lisa Bentley, Kimala

- 5- 20101 MCEF ANNUAL REPORT

2011 S OCIETY GIvING FRIEND — $25 - $49

Berecz, Sherry Brandon, Carol Byrnes, Vicki Chisum, Denise Conde, Rosalia Berge, Kari Breault, Christine Cabrera, Brenda Choate, Peggy Conkling, Donna Bergh, Lisa Breunig, Vicki Cahill, Mindy Christensen, Chris Conner, Angie Bergmann, Sharon Brewer, LeAnn Cain, Lisa Christiansen, Lynne Conner, Janett Bernardo, Debra Brigan, Allan Calder, David Christlieb, Rita Connolly, Kathleen Berner, Linda Briggs, Melanie Calderon, Marie Christmas, Bobby Conrardy, Cynthia Berry, Bernice Britton, Shelley Caldwell, L. Diane Christy, Jennifer Conroy, Constance Berry, Stephanie Brock, Laura Calhoun, Marilee Chumley, Debra Cook, Denise Berryman, Destin Brodie, Maureen Callahan, Martin Church, Joell Cook, Johnette Betancur, Mauricio Brooks, Tish Camara, Maria Cimics, Peggy Cook, Mishawn Bethune, Linda Brooks, Vicky Cameron, Elizabeth Clark, Angela Coomer, Donna Beverly, Edna Brophy, Kathy Campanello, Josann Clark, Carol Copley, Ann Bielefeld, Joyce Broschart, Angela Campbell, Deborah Clark, Donna Corey, Mary Billings, Angie Brown, Anne Anne Clark, Elaine Cornell, Debbie Bishop, Crystal Brown, George Campbell, Patricia Clark, Kimberlie Coulbourne, Stephanie Bitzer, Dianne Brown, Leilani Cantrell, Mandi Clark, Kyle Coulson, Marc Black, Suzanne Brown, Marcia Carey, Richard Clark, Melanie Courneya, Rose Blackburn, Nori Brown, Marla Carle, Beverly Clark, Nancy Cousino, JoAnne Blackston, Linda Brown, Neysa Carlew, Jennifer Clark, Phyllis Coutney, Frank Blakely, Susan Brown, Susan Carlock, Mary Ann Claycamp, Sherry Couture, Barb Blancett, Janice Browning, Erica Carlson, Jane Clemens, Bethany Covino, Cecilia Blankenship, Johni Bryan, Geri Caron, Michele Clement, Pamela Cowan, Cathy Blas, Linda Bryan, Lori Carpenter, Tina Clingman, Diane Cowan, Charlotte Bloomer, Lisa Bryant, David Carpentiers, Leslie Clodfelter, Terry Cowley, Carol Blot, Jamie Budde, Angela Carr, Jennifer Coates, Toni Cox, Glenda Boan, Linda Buffenbarger, Carol Carrasco, Christine Cockrell, Candy Cox, Judy Boelter, Deborah Buhr, Lois Carter, Serena Cody, Sally Cox, Suzie Bogner, Cheryl Buie, Lisa Case, Kathleen Cogdill, Michele Crary, Wendy Boice, Becky Bullock, Judy Casey, Pamela Cohen, Camille Crawford, Phyllis Bonato, Roseann Bunce, Theresa Casey, Susan Coil, Gladys Creen, Wanda Bond, Alan Burgess, Sandra Casperson, Linda Colby, Martina Crotts, Wanda Bonz, Elizabeth Burgoyne, Kelly Casserly, Patricia Cole, Susan Crowder, Melissa Borchert, Daniel Burke, Patricia Cassler, Sharon Cole, Trina Crowell, Dana Botica, Renee Burnette, Jannie Castruita, Orfadina Coleman, Beverly Crowell, Debra Bounds, Sharon Burr Monaco, Suzanne Cavanagh, Kelly Coleman, Krystal Crowell, Kellie Bourgeois, Linda Burrows, Wanda Cazin, Linda Collins, Cynthia Crum, Candy Bowden, Sandy Burrows-Johnson, Cernich, Lisa Collins, Diane Crumley, Juanita Bowen, Shirley Wendy Cervetto, Karen Collins, Kim Crump-Westergren, Bowman, Cynthia Burton, Amy Chaplin, N. Dawn Collins, Lori Carol Bowne, Dawn Bustamante, Jennifer Chattam, Bernadette Collins, Vicki Crumrine, Toni Braatz, Steven Bustion, Margaret Chavez, Josephine Colombo, Lucie Csete, Linda Bradford, Kim Bybee, Anne Chel, Lisette Colverson, Yvonne Cuello, Sonia Bradford, Vicki Byrd, Bonnie Chelemengos, Andrea Colvin, Pauline Cuevas, Carlos Bradley, Paulette Byrnes, Audrey Chiaretta, Denise Conaway, Starr Cuppy, Mindy

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2011 S OCIETY GIvING FRIEND — $25 - $49

Currie, JoAnne Denison, Rachel Edwards, Gerri Fierro, Ida Galloway, Asa Cutler, Robert Deppe, Wendy Edwards, Harriett Finecy, Kim Galvan, Larry Cuttrell, Richard Despain, Deanna Edwards, Kathy Finn, Edward Galvin, Mary Cuvelier, Kathryn DesPres, Donna Eggehorn, Donna Finstad, Susan Gamble Hatfield, Nancy Cvengros, Laurie DeVaney, Lorie Elbert, Kimberly Fisher, Cynthia Garcia, Patti D'Agostino, Julianne Devine, Andrew Eller, April Fitzhenry, Diane Garibaldi, Jill Dale, Jarod DeVito, Margaret Elliott, Chasity Flaming, Paula Garietz, Rhonda Dancy, Shirley Dewis, Kimberly Ellison, Shannon Flanagan Stover, Garland, Joy Dango, Flo-Ann DeWitt, Shari Emert, Tina Catherine Garner, Diana Daniel, Deborah Dick, Sharee Ence, David Flanders, Patricia Garrison, Charmayne Daniel, Jennifer DiGregorio, Terri Engelbrecht, Jessica Fleming, Douglas Garrison, Pam Daniel, Sue Dillon, Shelly Engels, Christina Fleming, Pamela Gaston, Margaret Dankenbring, Martha Dilts, Margaret Enoch, DiAnne Fletcher, Jennifer Gauthier, Susan Darcus, Laurie DiMartino, Jonica Ensing Millhuff, Flowers, Curtis Gautreau, Sandra Darden, Ann Disher, Jannene Deborah Floyd, Joanne Gayler, Branson Dauphin Johnson, Diskin, Joan Enterkin, Janise Floyd, Lynda Geho, Donna Rhonda Dixon, Bernice Ervin, Patricia Folcik, Julie Genetia, Emelita David, Joseph Doane, Lanette Estep, Barbara Forbes, Joyce Genzale, Nicole Davidson, Nannette Doane, Sandra Etheridge, Janet Ford, Rachel Geriminsky, Rhonda Davis, Dawn Docherty, Mary Evans, Janice Ford, Wendy Gianattasio, Marcy Davis, Dawn Donovan, Deni Evans, Sharon Forrest, Sandy Gibson, Michele Davis, Donna Dooley, Gloria Evenson, Alice Foster, Tonya Gilbert-Ellis, Patricia Davis, Gayle Dory, Bridget Fahlen, Mary Fountain, Debbie Gill, John Davis, George Doss, Janette Falanka, Richard Fowler, Kalecia Gilmore, C. Jean Davis, Melissa Doty, Shelly Falone, Katherine Fox, Glinda Gipson, Rae Davis, Suzette Doucet, Lola Fanconi, Jamie Francis, Deborah Gladwell, Diane De Gruson, Delitta Dougherty, Linda Fangman, Renee Franklin-Ricks, Wendy Glasgow, Mary De Hoyos, Margaret Downs, Barbara Farnsworth, Susan Frasier, Laurilyn Glass, Joann Deach, Emily Dravecz, Tammi Farrell, Peggy Free, Linda Glasso, Louise Deahl, Sandie Driedger, Larry Farrow-Lawrence, Freece, Vickie Glover, Judy Dearman, Carrie Driggins, Lisa Jacquie Freeze, Brenda Goad, April Deats, Cynthia Dryden, James Faunce, Amber French Murray, Cindy Goad, Vicki DeBenedictis, Daniel Dueck, Marnie Fawe, Chris French, Stephen Godinich, Doug DeCastro Lawdanski, Dugas, Brenda Feeley, Teri Fretueg, Marian Godwin, Debra Lyla Duke, Bonnie Fees, Gary Frost, LuAnne Goering, William DeGolia, Andrea Dukowitz, Heather Feibel, Teri Frye, Jessica Goertzen, Anita Degrassi, Carol Dumpson, Marilyn Feltner, Susan Frye, Linda Gomez, Eileen Del Carmen Fuentes, Dunbar, Lisa Feltovic, Lucia Fryman, Crystal Gonnella, Linda Maria Duncan, Tammela Ferebee, Rhonda Fultz, Judy Gonzales, Ronald DeLaFuente, Manuela Duncanson, Frances Ferguson, Shelly Fultz, Teresa Gonzalez, Leslie Deloa, Ursula Dupack, Denise Fernandez, Maritza Fumagalli, Robert Good, Lindsey DelPiano, Cynthia Dupuis, Sue Fernstrom, Cheryl Gabehart, Michelle Goodwin, Shelley DeMay, Karen Durden, Steve Feuerborn, Shara Gadd, Holly Goodwin, Tanya DeMouth, Pam DuVal, Patricia Fields, Marla Gafford, Roberta Gordin, Carrie

- 7- 20101 MCEF ANNUAL REPORT

2011 S OCIETY GIvING FRIEND — $25 - $49

Gordon, Sonia Hancock, Victoria Heath, Sheila Hoffman, Carol Inmon, Betty Gormley, Elizabeth Hancsak, Karen Heaviland, Shelly Hoffman, Crystal Insley, Andrea Gossett, Anita Haney, Vicki Heffner, Wendy Hogg, Ronee Irby, Deborah Gourley, Rose Hanks, Lisa Hefter, Margaret Hoke, Nancy Ireland, Tom Graefe, Jessica Hanna, Kim Heinz, Jamie Holle, Cindy Ivanusich, Barbara Graham, Laura Hansen, Carol Helt, Julee Hollis, Barbara Iverson, Susan Grant, Deborah Hansen, Sally Hendershot, Jennifer Hollis, Robin Jack, Shelby Graves, Tom Hansen, Tracy Henderson, Nancy Holmes, Arletta Jackson, Nancy Gray, Anna Hanson, Sherri Henderson, Robin Holmes, Diane Jackson, Nykesha Gray, Susan Happel, Mary Hendrix, Martha Holt, John Jacobs, Irene Gray-McClendon, Harding, Laurie Heneger, Leah Holtmeier, Vanee Jacobs, Joseph Earnestine Harding, Tanya Henneke, Wayne Honeycutt, Stacey Jacobs, Susie Green, Gail Harms, Kim Hennessy Mohan, Honick, Michelle James, Treva Greer, Sharley Harper, Deb Monica Hool, Bradley Jansen, Catherine Griffin, Sherri Harper, Linda Henry, Brenda Hopkins, Larry Javier, Nova Griffith, Robin Harrington, Renee Henson King, Brandi Horn, Virginia Jefcoat, Richelle Grissett, Kay Harris, Cynthia Henson, Shirley Hort, Kelli Jeffreys, Judy Gruenstein, Barbara Harris, Delores Herman, Carol Hosch, Donna Jenkins, Erika Guerrero, Lizette Harris, Lillian Hernandez, Awilda Howat, Ian Jensen, Amy Guevara, Gustavo Harris, Sharon Hernandez, Juana Howell, Shari Jensen, Leon Guijosa, Suzie Harrison, Holli Herrera, Cindy Howes, Laura Jensen, Linda Guinn, Marjorie Harrison, Melody Herron, Kathleen Huber, Gay Jimenez, Brittani Gundermann, Glenda Harrison, Susan Herron, Susan Huber, Norb Jimenez, Marianne Guthrie, Cheryl Hart, Joy Hester, Melanie Huck, Doretta Johnson, Andrew Haag, Denisa Hascup, Linda Hewett, Robin Hudgens, Louise Johnson, Angela Haas, Virginia Hass, Susan Hicks, Cheryl Hudson, Teresa Johnson, Carla Haffner, Leona Hass, Vickie Hicks, Jane Hughes, Eileen Johnson, Darlene Hale, Christie Hatcher, Renea Hicks, Sherry Hull, Angela Johnson, Debra Hale, Valerie Hathaway, Lynn Higaki, Wanda Hummel, Douglas Johnson, Dorothy Hales, Roy Hatley, Marsha Higgins, Peggy Hummel, Terra Johnson, Geri Haley, Tammy Hauff, Judy Higgins, Ron Humphrey, Sharron Johnson, Jennifer Hall, Hillary Hawker, Margaret Hildebrand, Becky Hunt, David Johnson, Joan Hall, June (Peggy) Hildebrand, Cathy Hunt, Joanne Johnson, Karen Halligan, Sherri Hawkins, Amanda Hildreth, Helena Hunt, Pamela Johnson, Kathy Halterman, Karen Hawley, Nancy Hill, Diane Hurley, Ellen Johnson, Kathy Halvorson, Martha Hawthorne, Robin Hill, Laura Hurtig, Becki Johnson, Lora Hamilton, Carolyn Hayes, Jamie Hill, Sheila Hutchison, Cynthia Johnson, Marjorie Hamilton, Lana Hay-Gillespie, Sheila Hilton, Janice Hutton, Deborah Johnson, Tamie Hamm, Patty Haynes, Hazel Hinson, Debbie Hyatt, Bonnie Johnston, Mary Hammers, Pat Haynes, Mary Hinton, Amber Hyde, Cheryl Jones, Dale Hammond, Asceleta Hayter, Virginia Hirschi, Diane Hyde, Mary Beth Jones, Deanna Hammond, Dolores Hazen, Catherine Hobscheidt, Peggy Ide, Nancy S. Jones, Donna Hamrick, Beth Hazen, Karen Hobson, Linda Idso, Nora Jones, Frances Hancock, Lana Heard, Myra Hoegh, Stephanie Ingram, Jackie Jones, Haley

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2011 S OCIETY GIvING FRIEND — $25 - $49

Jones, Linda King, Gloria Lacina, Bozena Lewis, Laurie Magee, Mary Jones, Rhonda King, Rhonda Laflin, Connie Lillard, Terri Magginetti, Debra Jones, Susan King, Tamara LaGrone, Becka Limberg, Bobbi Maher, David Jones, Wayne Kirkpatrick, Sheila Lamb, Susan Linan, Catherine Mahon, Constance Jordan, Tasha Kirwan, Candace Lambert, Roberta Lindberg, Heidi Mahon, Gary Jorgensen, Tamara Kirylo, Anette Lange, Angela Lindsey, Joy Maine, Tara Joseph, Jessie Kistler, Mary Langille, James Lingo, Lynne Malafronte, Fran Joseph, Natasha Kitchen, Brenda Langlinais, Rebecca Link, Vivian Maldonado, Mollie Joyce, Jane Kittle, Shelly Langston, Linda Linnemeyer, Kathy Malinowski, Janice Jurkovich, Nila Klassen, Rachelle Lanier, Debbie Lisenby, Pam Mallonee, Lucy Kade, Diana Klauder, Charlotte Lannon, Kurt Litras, Candice Mandley, Danielle Kadla, Tom Klinke, Lonna Lannon, Mary Ellen Littrell, Rhonda Manning, Elizabeth Kail, Lisa Klock-Johnson, Wendy LaPoint, Jeannette Litwin, Suzanne Manning, Judy Kammer, Kay Kloster, Deborah Lara-Carranza, Rachel Litzan, Laura Manning, M. Charmagne Kanzig, Surekha Kniefel, Amber Larson, Karen Lo Piccolo, Linda Manousos, Katherine Karr, Marilyn Knight, Melissa Larson, Kathleen Lobdell, Kathy Mapp, Barbara Ann Kay, Blair Knighton, Melissa Larson, Patricia Lockett, Patricia Marin, Susana Kazmark, Keith Knoles, Laurel Latray, Jerilee Lockhart, Fern Mark, Jean-Marie Keefe, Janet Knudsen, Deborah Laughlin, Molly Lockwood, Marissa Marks, Nicole Keena, Anna Marie Koch, Christine Lawrence, Barry Logan, Phyllis Marksberry, Carolyn Keene, Kristie Kolacy, Pamela Lawrence, Melissa Lomax, Tina Marlo, Ceri Keepers, Laurie Kollgaard, Kristen Lawry, Colleen Long, Frances Marriner, Ernest C. Keith, Lillian Kooi, Karen Lawson, Melanie Looman, Monica Marsh, Maria Keith, Michael Koontz, Jeanne Lawson-Scott, Cherry Lopez, Edna Marsh, Vicky Keith, Stacey Kordahl, Jordan Laymon, Teri Lopez, Melissa Marshall, Sandra Kelleher, Linda Korson, Nancy Layton, Kimberly Lord, Lillian Marthey, Tammy Keller, Kristina Kraft, Phyllis LeBlanc, Joan Loufek, Mary Jean Martin, Dale Kelly, Dennis Kramer, LuAnn Lee, Cynthia Lovett-Sperling, Jerry Martin, Lori Kelly, Laura Kranenburg, Charlotte Lee, Fern Lowry, Mary Martinelli, Cathy Kelly, Lisa Krepina, Jennifer Lee, Kelli Lubbers, Kathy Martinelli-Larson, Krista Kelly, Lynn Kresser, Kathy Lee, Kristi Lucas, Donna Martinez, Brenda Kemp, Glenna Kriley, Susan Lee, Ursula Lucas, Victoria Martinez, Daniel Kennedy, Jennifer Krumm, Lorene Lee-Rice, Shaunna Luckett, Sheila Mascarenas, Silvia Kennedy, Karen Kruse, Wayne Lefever, Debra Lugo, Isabel Mason, Sherry Kenny, Robin Kubacz, Lorraine Leger, Donna Luster, Georgia Masoni, Elizabeth Kent, Kelly Kukuk, G. Machele Leigh, Nancy Luster-Gilmore, Susan Masse, Irene Keough-Johns, Gwen Kumar, Elaine Leoncini, Jeanne Lynch, Lisa Massey, Marsha Kerr, Linda Kumke, Karen Lero, Cynthia MacConnell, Patricia Mastin, Thomas Kewley, Regina Kurtz, Teresa Letchford, Natasha MacDonald, Gwenna Mathes, Lee Keyworth, Helen Kusack, Paula Lewis, Alisa MacDonald, Melanie Matney, Maribeth Kholong, Shami Kuster, William Lewis, Dorothy Macias, Marie Matthews, Betty Kilborn, Jessica Kutzman, Wanda Lewis, Janet Mackesey, Kay Matthews, Desiree Kimbro, Linda La Margo, Joseph Lewis, Jean Maddy, Maria Mattson, Lee King, Donna LaBatt, Cathy Lewis, Judy Madill, Pat Maurer, Crystal

- 9- 20101 MCEF ANNUAL REPORT

20110 S OCIETY GIvING FRIEND — $25 - $49

Maxey, Carma Mendoza, Vera Morse, Louis Nurmi, Catherine Parker, Robert Mayes, Thomas Mense, Tamara Moser, Amanda Nyitrai, Barbara Parker, Robert Mayne, Patty Mercer, Teresa Mosley, Gary Oakes, Laurie Parker-Evans, V. Mayse, Sandra Mericle, Carol Mosteller, Betsy Oberholzer, Tammy Michelle McAdams, Audrey Mericle, Karen Moyers, Linda Obeso, Clara Paserchia, Francine McCaa, Dineki Merideth, Rebecca Mueller, B. Dianne Offersen, Nancy Passailaigue, Saundra McCafferty, Gloria Meszaros, Scott Mueller, Shari O'Flaherty, Christy Patterson, Cynthia McCain, Melissa Metzger, Margaret Mueller, Sharon Ofori-Mattmuller, Julie Patterson, Donna McCarthy, Pamela Migliacio, Shelia Mulch, Carrie Ogan, Bobbi Pavloic, Shirley McClellan, Susan Miller, Barbara Mull, Donna Oglesby, Sally Pawluk, Susan McClure, Tricia Miller, Bridget Muller, Estefanie Ohms-Schoenberger, Payne, Nkenga McCord, Diane Miller, Debbie Mullings, Stephanie Lisa Pearson, Chris McCorvey, Marilyn Miller, Jacquelin Munford, Mary Oilar, Elizabeth Pearson, Lori McCoy, Christy Miller, Oletha Municipal Clerks Assoc O'Keefe, Margaret Peery, Ida McCoy, Gloria Miller, Richard of NJ Olds, Patrice Peeters, Thomas McCracken, Vickie Miller, Stephanie Munoz, Alfredo Oliver, Marketa Pegram, Alice McDuffee, Mary Miller, Vicki Munoz, Mary Olives, Jessica Pellegri, Deborah McGee, Carla Mills, Mary Murley, Christine Olsen, Michele Perdue, Lisa McGee, Cristy Milner, Heidi Murphy, Gloria Olsson, Janet Perez, Jackeline McGill, Judith Miner, Deborah L. Murphy, Margaret O'Rourke, Kathy Perkins, Pamela McGowan, Hazel Minnis, Helen Murphy, Priscilla Orozco, Sonia Perry, Dora McGruder, LaKesha Minton, Kay Murphy, Reina Ortega, Crystal Perry, Tonya McGurk, Tom Francis Mirus, Sarah Murphy, Sherryll Ortiz, Mitzi Peters, Sue McInturf, Marty Mitchell, Alex Musa, Murvat Ortiz, Norma Petersen, Cat McKechnie, Lonnie Mitchell, Brenda Naggiar, Judy Osborn, Tracy Petersen, Lisa McKenzie, Deloris Mitchell, Carolyn Napolitino, Heidi Osborne, Cynthia Petersen, Rebecca McLean, Tom Mitchell, Cindy Nash, Christine Osborne, Walter Peterson, Kristi McLeod, Deborah Mitchell, Esther Nelson, Cindy O'Shields, Cathy Peterson, Lynette McMahon, Donna Mitchell, Lori Nelson, Jan Ostrowski, Karen Peterson, Marsha McMillen, April Mixon, Demetra Nelson, Jane Ott, H. Stephen Petree, Frankie McMillon, Sara Mockus, Deborah Nelson, Meredith Ottenschot, Barbara Pettygrove, Cindy McNamara, Miranda Moderacki, Paul Nelson, Thomas Outlaw, Markeeta Phelps, Victoria McQuerry, Tina Moffitt, Susan Nelson, Wanda Overton, Angela Pieratt, Vickie McWilliams, Kimberly Mollusky, Kathy Nemeth, Dianne Owens, Penny Pierce, Charles Medina, Sandra Montgomery, Kathy Neufeld, Aleta Paad, Marion Pierce, Jennie Medley, Kerri Montgomery, Kimberly Neurauter, Tina Paddock, Theresa Pierce, Sheri Meisinger, Jan Montgomery, Teresa Neve, Jean Padovan, Deborah Pierce-Tamplen, Dianne Mekeel, Tiffany Moore, Frances Nevill, Marla Paetz, Patricia Pilvelait, Joan Melancon, Dolores Moore, Raenell Neville, Elizabeth Page, Joyce Pimentel, Nora Melancon, Ellen Moreland, Lena Newman, Jamie Page, Rick Pinsonault, Sandra Melcher, Brenda Morgan, Kari Nichols, Hannah Palmer, Jamie Pitts, Dianna Melone, Amanda Moriarty, Paula Nicholson, Jacqueline Palmer, Kathryn Pixley, Jane Menard, ReBecca Morrison, Nancy Nissen, Penny Palmer, Lori Platz, Lindy Mendenhall, Sue Morrow, Crystal Nitzel, Harriette Palmer, Tim Pock, Donna Mendosa, Randy Morse, Cindy Norals, Cynthia Parent, Linda Pogue, Nannette Mendoza, Grace Morse, Kelly Norris, Karen Parker, Cynthia Polzkill, Jean

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2011 S OCIETY GIvING FRIEND — $25 - $49

Pomeroy, Jennifer Raphael, Leman Robinson, Janet Saracino, Rose-Marie Sexton, Michelle Pomeroy, Terri Rappe, Linda Robinson, Karen Sargent, Peggy Shackelford, Renee Poole, Ron Rasco, Kelly Robinson, Peter Saunders, Lori Shadix, Peggy Pope, Byron Rasmussen, Bruce Roblin, Jacqueline Savard, Kay Shallaross, Lindsey Pope, Linda Rau, Kimberly Rodgers, Barbara Schafer, Gregory Sharp, Terry Pope, Zella Rawles, Janeice Rodriguez, Amy Schapper, Jeanne Sharpe, Jennifer Porche', Dana Ray, Kay Rodriguez, Awilda Schattak, Barbara Shaughnessy, Catherine Porter, Kathy Rea, Larry Rodriguez, Jane Scherer, Karen Shaw, Amanda Potter, Linda Red Olcese, Nancy Rogers, Jodi Schilling, Pamela Shelton, Dianne Powell, Cheryl Redenius, Dawn Rogers, Lisa Schinestuhl, Betty Shepherd, Tania Powell, Harold Redmond, Marina Romanawski, Renee Schlaud, Julie Sherrod, Anita Powell, Joni Reed, Alice Romano, Angela Schlegel, Danette Shields, Shane Powell, Leona Reed, Helen Romans, Terry Schneider, Angela Shinska, Marcella Powell, Pam Reeves, LaKeitha Rombouts, Marie Schnurr, Joleen Shoaf, Marilyn Powell, Stephen Rehkopf, Kim Ronemus, Barbara Jo Schofield, Carol Shults, Penny Powell, Teresa Reid, Ashley Roome, Bruce Scholes, Sheila Sica, Laurie Powers, Holly Reid, Jocelyn Root, Lisa Scholink, Linda Siebert, Shirley Powers, Jodi Reiter, Ramona Rosario, Evelyn Schouten, Amy Siemens, Judy Pree, Brenda Rempel, Deb Rose, Jackie Schreiber, Dianalynn Sierra, Charlotte Price, Debbie Renner, Susan Roseen-Haughney, Judy Schubitzke, Lori Silbernagel, Julie Primm, Claudie Rentz, Sandy Roskens, Cynthia Schulkoski, Vickie Silva, Susan Proctor, Deneen Reyes, Marci Rosson, Joyce Schult, Shirley Simmons, Kandi Proctor, Sandra Reynolds, Sandy Roth, Debby Schultz, Vickie Simms, Heather Puchakjian, Deborah Riccie, Carmela Royse, Anthony Schur, Starla Simpson, Linda Pugh, Evelyn Richards, Michelle Ruch, Brian Scott Grey, Patti Sims, Trena Pumm, Joyce Richards, Susan Ruff, Teri Scott, Andrea Singletary, Gina Purintun, Kristi Richardson, Betty Rugg, Marlo Scott, Cheryl Singleton, Sharon Putney, Doreen Richardson, Bruce Rumley, Bonnie Scott, Donna Sink, Cynthia Pyles, Becky Richardson, Cynthia Rundle, Barbara Scott, Harriet Sisemore, Lynnae Quebedeaux, Dolores Richey, Joan Rush, Kristen Scrogham, Susan Sittlow, Barry Quinlan, Jane Richter, Kelly Rush, Tina Seader, Melissa Skelton, Holly Quinn, Susie Rider, Kelly Rushton, Mary Seale, Thomas Sloan, Robert Quinty, Andrea Lea Riebe, Tammy Russell, Lillie Sebens, Brenda Smale, Amber Raddatz, Beverly Ries, Amy Russo, Marie Sedlack, Sheila Smiley, Deborah Rae, Barbara Riley, Carolus Ruth, Linda Seele, Diana Smith, Amy Raggs, Suzette Rincavage, Maureen Ruttan, Mark Seely, Shirley Smith, April Ralls, June Ritter, Bonnie Ryan, Jessica Seigfried, Michele Smith, Carrie Ramirez, Dora Robbins, Ina Ryan, Mary Selchan, Katherine Smith, Cheryl Ramos, Tamra Roberson, Angie Ryun, Ruth Sellars, Douglas Smith, Douglas Randall, Jill Roberson, Jacqueline Salisbury, Faye Sellers, Kelly Smith, Ellen Randolph, Bertha Roberts, Dena Salowitz, Amy Sessman, Kathleen Smith, Jane Randolph, Rolaynne Roberts, Lynette Samolchuk, Denise Sessom, Ann Smith, Joseph Rangel, Betty Roberts, Marena Sanchez, Sabdi Setterlind, Barbara Smith, Judi Rankins, Fredrick Robertson, Ellen Sanders, Melissa Sewell, Elizabeth Smith, Judith Ransom, Emery Robillard, Laurie Sandlin, Barbara Sewell, Lisa Smith, Kimberly Ransom, Jennifer Robinson, Bridgette Saner, Michelle Sexton, Claude Smith, Marilyn

- 11 - 20101 MCEF ANNUAL REPORT

2011 S OCIETY GIvING FRIEND — $25 - $49

Smith, Melissa Stiebs, Sandy Tenges, Timm Tyler, Dana Warwick, Rebecca Smith, Pamela B. Stikeleather, Bonnie Teninty, Carrie Tymchyshyn, Douglas Washington, Pamela Smith, Rebecca Stockmeier, Raenelle Thall, Donald Uglis, Janice Watkins, Sandra Smith, Vickie Stolte, Karen-Lee Thielen, Wanda Unsworth, Robin Watkiss, Ulli Smollen, Charlene Stoudt, Darlene Thomas, Emily Vacek, Leticia Watson, Vicki Snider, Karen Strait, B. Thomas, Kareen Valdez, Cindy Weaver, Theresa Snow, Michael Strands, Sue Thomas, Kim Valdez, Georgann Weinkauf, Sherry Snow, Timothy Strasheim, Lynn Thomason, Lisa Valle, Roel Weisiger, Lara Snyder, Karen Strauch, Margaret Thompson, Carol Van Laar, Lynette Welborn, Christy Sokol, Sandra Strickland, Donna Thompson, Debbie Van Loo, Patricia Welch Habron, Augusta Solomon, Elaine Strickland, Michelle Thompson, Jessamyn Van Vianen, Janette Welford, Sara Jane Solorio, Kory Strickler, Lori Thompson, Priscilla VanBlargan, Clara Wells, Sharon Sonne, Erica Sullivan, Ann Thomsen, Debora VanBuskirk, Patricia Wendt, Debra Sortman, Donna Sullivan, Cynthia Thurston, Sue Vance, Angelica Wentland, Julie Soto, Caroline Sullivan, Pam Tibbitts, Pat Vancheri, Patricia West, Anna Soukup, Penny Sullivan, Patricia Tilton, Joann Vanderford, Melisa Westbrook, Mackie Soupene, Carol Sullivan, Tracy Tobias, Janet Vant Hul, Judy Wester, Barbara Sousa, Jana Summerhill, Cindy Tokar, Charles Varitimidis, Efthemia Wetzel, Suzy Southern, Victoria Summers, Amy Tolsma, Joyce Ventura, Karen Weyiouanna, Melanie Southward, Kelley Sunseri, Marie Tomicich, Debbie Verrastro, Leonard White, Allison Southwood, Noah Sury, Sherry Tommer, Melody Villarreal, Sue White, Allison Sovey-Meyer, Denise Svoboda, Kathleen Tompkins, Cindy Virnig, Sue White, Bernie Sparks, Mary Swan, Elsie Torgerson, Linda Vivona-Riffel, Donna White, Debra Speer, Doris Swanson, Kristi Torrez, Irma Vock, Tammy White, Joy Spencer, Jacquelyn Sweeney, Diane Toscano, Candace Volker, Brenda White, Lynette Spickler, Donna Sweeney, Lynn Toufar, Shannon Volpe, Lisa White, Sandra Spindler, Patty Sweeting, Karen Townsend, Patrick Vonk, Jody White, Sandra Stackley, Elizabeth Swidnicki, Joni Townsley, Lisa VonRentzell, Becky White, Sara Stagman, Carol Swinney, Gwendolyn Tracy, Anne Marie Vorwald, Cindy Whitehead, Patricia Stancil, Erika Swistak Boiani, Laura Trakas, Louisa Vosmus-Ross, Whitehead, Terry Standridge, Janice Swope, Chris Treece, Tina AnitaLouise Whittley, Laura Starling, Alton Sykes, Shuntai Trei, Linda Voss, Diane Wilcher, Jan Stately, Jeri Sypolt, Bethany Tremblay, Doreen Wagner, BessieJo Wilcox, Debi Staton, Tim Sy-Rodriguez, Lourdes Trentmann, Mary Wagner, Kyrie Wilcox, Tania Stautzenberger, Thalia Taboada, Herlina Tripp, Charmaine Waibel, Gail Wilde, Therese Steelman, Margaret Talbot, Nancy Trout, Christina Waldron, Dianne Wilke, Sandra Stefanich, Christine Tallent, Pamela Troyan, Linda Walker, Ron Wilkerson, Patrice Steffel, Margo Tallent, Rodney Trujillo, Geneva Walker, Teevie Lea Wilkerson, Stacy Stehr, Linda Tanara, Akia Tryon, Laurie Wallace, Lisa Williams, Andrea Stein, Susan Marie Tanner, Katherine Tuck, Arlene Walters, Linda Williams, Athina Stephens, Carole Tassin, Nell Turner, Angie Ward, John Williams, Carolyn Stephens, Elden Tauschek, Joel Turner, Michele Ward, Kathy Williams, Curtis Sternhagen, LaVonne Taylor, Joan Turner-Maybank, Ward, Patrick Williams, Dana Sterrett, Gina Taylor, Melissa Vanessa Ward, Renee Williams, Jessica Stewart, Lisa Taylor, Selena Turpin, Charles Ward, Stella Williams, Lori Stice, Janet Taylor-Webb, Betty Tweedy, Sandra Warren, Linda Williams, Marlene Stickrod, Ronna Ten Eyck, Camille Tygres, Diane Warren, Roberta Williams, Merinel

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2011 S OCIETY GIvING FRIEND — $25 - $49

Williams, Patricia Wilson, Lana Wolf, Brenda Wormet, Carol Zamora, Crystal Williams, Shannan Wilson, Linda Wolf, Cherline Wouters, Jozef Zemke, Julie Williams, Sheila Wilson, Marcia Womack, Ann Wright, Annette Zentner, Vicki Williamson, Jackie Wilson, Mary Wood, Beverley Wright, DeShannon Zimdars, Bonita Willis, Lauran Wilson, Nancy Wood, Lorraine Wright, Kerin Zink, Tina Willis, Tony Wilson, Susan Wood, Wendy Yates, Marsha Ziska, Kay Willis, Tricia Wilson, Thomas Woodlee, Debbie Yoho, Christine Zoklu, Sercan Wilson, James Winslow, Cynthia Woods, Olivia Young, Donna Zuravel, Meg Wilson, Josephine Winters, Janet Woods, Sandra Young, Janette Zuver, Lisa Wilson, Joyce Wisniewski, Kathleen Woodward, Lee Young, Mimi Zynda, Leslie Wilson, Kathleen Wisniewski, Sandra Worley, Kim Young, Sharon

MCEF MEMORIALS/TRIBUTES The following is a list of donations made to MCEF on behalf of the deceased individuals.

On behalf of Gloria King On behalf of Arkansas City Clerks, Recorders, & Mary Ann Scarpinato Treasurers Mary Lynne Stratta Dyanne Reese On behalf of Nora Lea Wasson International Institute of Mary Lynne Stratta Municipal Clerks On behalf of Paulette Seulke Mary Lynne Stratta Beverly Hammerstrom On behalf of California City Clerks Association Hovey Madison Cowles International Institute of Kathy Thorpe-Holder Municipal Clerks On behalf of Julaine Schoelles Marian Karr On behalf of Artur Vieira Dias Dyanne Reese On behalf of Wes Bailey International Institute of Kathy Thorpe-Holder Beverly Hammerstrom Municipal Clerks International Institute Kathy Thorpe-Holder On behalf of Barbara Daly of Municipal Clerks International Institute Marian Karr Kathy Thorpe-Holder of Municipal Clerks Mary Lynne Stratta On behalf of Carol Marcum Marian Karr International Institute of Norma Rodriguez Municipal Clerks Texas Municipal Clerks MCEF Tributes - The following is On behalf of Doris Jackson Privett On behalf of Martha Morton a list of donations made to MCEF International Institute of Dale Barstow in recognition of the following individuals. Municipal Clerks International Institute of Municipal Mary Lynne Stratta Clerks In recognition of the IIMC Executive Committee (Sharon Cassler, Colleen Mary Lynne Stratta Nicol, Brenda Cirtin) Mary Lynne Stratta

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