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Task Force on Coordination of Medicaid Fraud Detection & Prevention Initiatives Act 420 of the 2017 Regular Session December 22, 2017 The Honorable John Bel Edwards Governor The Honorable John A. Alario, Jr. President of the Senate The Honorable Taylor F. Barras Speaker of the House of Representatives Re: Interim Report Dear Governor Edwards, President Alario and Speaker Barras: This letter serves as an interim report from the Task Force on Coordination of Medicaid Fraud Detection and Prevention Initiatives (Task Force). The Louisiana Legislature created the Task Force during the 2017 Regular Session (see Appendix A for Act 420 of the 2017 Legislative Session) for the following purposes: 1) To study and evaluate on an ongoing basis the laws, rules, policies, and processes by which the state implements Medicaid fraud detection and prevention efforts. 2) To identify and recommend opportunities for improving coordination of Medicaid fraud detection and prevention initiatives across state agencies and branches of state government. 3) To identify any systemic or system wide issues of concern within the Medicaid program with respect to fraud, waste, and abuse. 4) To develop recommendations for policies and procedures by which to facilitate and implement all of the following: a. Random sampling of Medicaid cases to be selected for verification of enrollee eligibility. b. Improvements in the Medicaid program integrity function of the Louisiana Department of Health (LDH). c. Optimization of data mining among state-owned data sets for purposes of Medicaid fraud detection and prevention. 5) To make reports to the governor and legislature. Phone (225) 339-3839 / Fax (225) 339-3870 Post Office Box 94397, Baton Rouge, LA 70804-9397 Act 420 Task Force Interim Report December 22, 2017 Page 2 Task Force Members The Task Force has 11 members supported by the staff of the Louisiana Legislative Auditor (LLA). The members of the Task Force are as follows: • Daryl Purpera, Louisiana Legislative Auditor, Chairman of the Task Force • Senator Fred Mills, Louisiana State Senate • Representative Tony Bacala, Louisiana House of Representatives • Matthew Block, Executive Counsel, Office of the Governor • Ellison Travis, Director of Medicaid Fraud Control Unit (MFCU), Office of the Louisiana Attorney General • Michael Boutte, Medicaid Deputy Director over Health Plan Operations and Compliance, LDH • Tracy Richard, Criminal Investigator 3, Office of the Inspector General • Jarrod Coniglio, Program Integrity Section Chief, LDH • Luke Morris, Assistant Secretary of the Office of Legal Affairs, Louisiana Department of Revenue (LDR) • Ms. Jen Steele, Medicaid Director, LDH • Dr. Robert E. Barsley, Oral Health Resources, Community and Hospital Dentistry, Louisiana State University School of Dentistry Public meetings commenced on August 17, 2017, and continued on a monthly basis through December 2017. This interim report outlines the issues related to fraud, waste, and abuse that have been discussed to date, along with recommendations agreed upon by the Task Force to address them. This report also outlines ongoing and future issues that the Task Force will continue to discuss, and develop recommendations for, in the coming year. See Appendixes B and C for meeting minutes and handouts, respectively Issues Discussed & Task Force Recommendations Issue 1 - The Need to Strengthen Medicaid Eligibility Determinations Recommendations: 1. Use of Tax Data in Determining Eligibility o LDR and LDH should improve their cooperation, coordination and data sharing agreements, to provide LDH with additional tools to properly determine eligibility o The legislature may wish to consider appropriate legislation giving the Louisiana Legislative Auditor (LLA) access to state tax data for use in health care program management and audit. o LDH should seek to obtain, through the federal hub, Internal Revenue Service (IRS) data for use as a tool in the eligibility determination process, subject to the limits of federal and state law and regulation. In doing so, LDH should identify associated costs, including IT systems changes and eligibility staff, and seek state appropriations as necessary to support. Act 420 Task Force Interim Report December 22, 2017 Page 3 2. Reasonable Compatibility o LDH should conduct an analysis of the potential costs and benefits of reducing its reasonable compatibility standard, report its findings to the Task Force, and reduce the standard if appropriate. 3. Eligibility Fraud Reviews o LDH should develop a standardized process for reporting the results of its eligibility fraud reviews to both the Attorney General and LLA. Doing so would allow those agencies an opportunity to further pursue these potential fraud cases. Consideration for pursuing these cases should be dependent on the potential return on investment. Related Areas of Ongoing/Future Discussion: • Development of a Recipient Fraud Unit • LDH’s current resources/structure for verifying eligibility Issue 2: The Need to Better Coordinate Fraud, Waste, & Abuse Efforts Recommendations: 1. Data Mining Coordination o In order to enhance and better coordinate fraud, waste, and abuse efforts, LDH, MFCU and the LLA should meet on a quarterly basis to discuss data mining activities. Information shared during this meeting should include a discussion of algorithms being used and planned activities in order to avoid a duplication of effort. 2. Healthcare Fraud Prevention Partnership o The Healthcare Fraud Prevention Partnership (HFPP) seeks to foster a proactive approach to detect and prevent healthcare fraud through the voluntary sharing of data and information between the public and private sectors. LDH should continue to work with the HFPP to share data in order to take advantage of the resources available including the results of studies that identify potentially fraudulent activity. The managed care organizations (MCOs) should also participate in the HFPP and share data in order to achieve those same benefits. Combining LDH and MCO data with all other HFPP partner data will contribute to a comprehensive fraud, waste, and abuse detection and prevention system. Act 420 Task Force Interim Report December 22, 2017 Page 4 Related Areas of Ongoing/Future Discussion: • The depositing of fines collected by LDH into the Medicaid Fraud Detection Unit (Note: This issue is currently being addressed by an LLA audit of the LDH Program Integrity Unit. Developing recommendations that result in “improvements in the Medicaid program integrity functions of LDH” is a purpose of the Task Force’s enabling legislation.) • Amendment of the Medical Assistance Program Integrity Law (MAPIL) Statute which would enable greater recovery for the state in MAPIL litigation. Issue 3: The Need to Strengthen Oversight and Tighten Controls in the Managed Care Program. Recommendations: 1. MCO Contracts o LDH should ensure that all MCO contracts are closely monitored to ensure the MCOs are meeting all of their deliverables. Related Areas of Ongoing/Future Discussion: • Further discussion of the rate setting process versus Medical Loss Ratio (MLR), to include: . The implementation of immediate safeguards to adjust per member per month (PMPM) rates based on data more current than two years prior. Particularly for the Medicaid Expansion population, monitoring of the PMPM versus services provided and make more immediate adjustments to the PMPMs to more accurately reflect the cost of services provided. Evaluation of Healthcare Quality Improvement/Health Information Technology (HCQI/HIT) expenses to determine appropriate maximum amounts that MCOs may claim as medical expenses versus administrative expenses. Evaluation of all current “value-added” services, to determine appropriate use of taxpayer funds and to restructure competitive bidding by MCOs such that “value-added” offerings are not a determinant of contractual award. • Addressing the non-emergency use of emergency rooms. • The inclusion of long term care in managed care, including its impact on access, cost, and quality. Act 420 Task Force Interim Report December 22, 2017 Page 5 Issue 4: The Need to Strengthen LDH’s Program Integrity Function Related to Behavioral Health Recommendations: 1. Electronic Visit Verification for Mental Health Rehab Services o The 21st Century Cures Act requires that states implement electronic visit verification (EVV) for personal care services or home health care services requiring an in-home visit by a provider. EVV is one way to determine where services are being provided and it also provides an opportunity to prevent payments from being made when services are not rendered. While the 21st Century Cures Act requirement does not apply to community-based mental health services, LDH should conduct a feasibility study to determine if there is value in pursuing EVV for these services, what impact implementation would have on its current use of EVV, and the costs associated with a potential implementation. Related Areas of Ongoing/Future Discussion: • Provider Registry – achieving a single, reliable provider registry Issue 5: The Need to Strengthen Controls within the Medicaid Pharmacy Program Recommendations: Pending Areas of Ongoing/Future Discussion: • Restructuring of Pharmacy Program – discuss option of using a single preferred drug list (PDL) managed by a single pharmacy benefits manager (PBM). • Increase Transparency – discuss option of using PBMs that do not profit from spread pricing on drugs or any other incentives, but rather operate based on a flat