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BINDEX 02/24/2011 15:11:30 Page 209 INDEX A PC maker to a commercial AD/Cycle, 46–47. See also IBM brand, 50–58 ADP, 144–145 Application service providers, Agilent Technologies, 181–182 138–140 Agillion, 109–110; as a Approachable solutions, 29–30; precursor to software as a cloud computing, 33–39; service, 103–104 Visual Basic, 32–33 AltaVista, xiii, 37 Arrogance, 8–9 Amazon.com: sneak attack Artificial intelligence, 114–115, strategy, 73–78 163–164 Amelio, Gil, 55 Asyst Technologies, Inc., 128 Andreessen, Marc, 63 Attachmate, 42 Android, 72,http://www.pbookshop.com 150. See also AT&T, 107; legacy products, Google 178–180; Unix, 117 AOL, 66 Apollo computer, 42 B AppExchange,COPYRIGHTED 150. See also Baan MATERIAL Software, 177 salesforce.com Ballmer, Steve, 66 Apple, Inc., xiii, 42–43, 44; and Barnes & Noble, 74 IBM, 167; iTunes App Store, BEA, 42 150; legacy products, Bechtolsheim, Andreas, 16–17, 182–184; transforming from 69 209 BINDEX 02/24/2011 15:11:30 Page 210 210 INDEX Benioff, Marc, 141, 143–145, Client/server computing, 146, 149–150 83–84, 88 Bennett, Rick, 146 Client/server market: gotcha Bezos, Jeff, 73–75 syndrome, 118–129; second Bina, Eric, 63 generation, 126–129; why it Bing, 71. See also Microsoft failed, 121–126 Biondi, Frank, Jr., 104 Cloud computing, xi, 151; Blindness to market realities, changing the way businesses 9–10 attract customers, 33–39; and BlueMountain.com, 107 Google, 72; managed service BookSense.com, 74 and application service Bricklin, Dan, 51 providers, 138–140; Brin, Sergey, 68, 69 outsourcing providers, 138; Broadband Sports, 104–105, overview, 134–137; time- 110 sharing service bureaus, Brooks, Fred, 158 137–138 Business solutions: creating, COBOL, 86–87, 88, 89 xvii; making solutions easy to Cognos, 42 adopt, 32–33; solving real Compaq, 42, 181 problems, 170.
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