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Experiencing Space with ICT, Affordance and the Body Anouk Mukherjee

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Experiencing Space with ICT, Affordance and the Body Anouk Mukherjee Organizational Space Collapsed, Organizational Space Expanded : Experiencing Space with ICT, Affordance and the Body Anouk Mukherjee To cite this version: Anouk Mukherjee. Organizational Space Collapsed, Organizational Space Expanded : Experiencing Space with ICT, Affordance and the Body. Business administration. Université Paris sciences et lettres, 2017. English. NNT : 2017PSLED028. tel-01661515 HAL Id: tel-01661515 https://tel.archives-ouvertes.fr/tel-01661515 Submitted on 12 Dec 2017 HAL is a multi-disciplinary open access L’archive ouverte pluridisciplinaire HAL, est archive for the deposit and dissemination of sci- destinée au dépôt et à la diffusion de documents entific research documents, whether they are pub- scientifiques de niveau recherche, publiés ou non, lished or not. The documents may come from émanant des établissements d’enseignement et de teaching and research institutions in France or recherche français ou étrangers, des laboratoires abroad, or from public or private research centers. publics ou privés. THÈSE DE DOCTORAT de l’Université de recherche Paris Sciences et Lettres PSL Research University Préparée à l’Université Paris-Dauphine Organizational Space Collapsed, Organizational Space Expanded: Experiencing Space with ICT, Affordance and the Body École Doctorale de Dauphine — ED 543 Spécialité Sciences de gestion COMPOSITION DU JURY : M. François-Xavier De Vaujany Université Paris-Dauphine Directeur de thèse Mme Cécile Godé Université Aix-Marseille – FEG Rapporteure Mme Jessie Pallud École de Management de Strasbourg Rapporteure M. Christophe Elie-Dit-Cosaque Université Paris-Dauphine Président du jury Soutenue le 23.06.2017 M. Stewart Clegg par Anouk MUKHERJEE University of Technology Sydney Membre du jury Dirigée par F-X de Vaujany École doctorale de Dauphine DRM UMR CNRS 7088 Organizational Space Collapsed, Organizational Space Expanded: Experiencing Space with ICT, Affordance and the Body Anouk Mukherjee 1 UNIVERSITÉ PARIS-DAUPHINE NEITHER APPROVES NOR DISAPPROVES THE OPINIONS EXPRESSED IN THIS DISSERTATION; THEY SHOULD BE CONSIDERED THE AUTHOR’S OWN 2 ACKNOWLEDGMENTS .................................................................................................................................. 5 1 GENERAL INTRODUCTION ................................................................................................................... 7 2 THEORY .................................................................................................................................................... 19 2.1 ORGANIZATIONAL SPACE ....................................................................................................................... 19 2.1.1 PHILOSOPHICAL ROOTS OF ORGANIZATIONAL SPACE THEORY ....................................................................... 22 2.1.2 THEORIZING ORGANIZATIONAL SPACES ............................................................................................................ 33 2.2 INFORMATION AND COMMUNICATION TECHNOLOGIES AND ORGANIZATIONAL SPACE ..................... 43 2.3 THEORY OF AFFORDANCE ...................................................................................................................... 46 2.3.1 ORIGINS IN ECOLOGICAL PSYCHOLOGY .............................................................................................................. 47 2.3.2 UPTAKE BEYOND ECOLOGICAL PSYCHOLOGY .................................................................................................... 56 2.3.3 AFFORDANCE IN IS ................................................................................................................................................. 58 2.4 THEORETICAL FRAMEWORK .................................................................................................................. 69 2.4.1 PHASE 1: EXPLORATORY ...................................................................................................................................... 70 2.4.2 PHASE 2: INTENSIVE .............................................................................................................................................. 73 3 RESEARCH DESIGN ............................................................................................................................... 82 3.1 OVERALL RESEARCH MODEL ................................................................................................................. 82 3.2 RESEARCH OBJECT(S) ............................................................................................................................ 83 3.3 METHODOLOGY ....................................................................................................................................... 85 3.4 CASE DESCRIPTIONS ............................................................................................................................... 89 3.4.1 DESAUTELS FACULTY OF MANAGEMENT – MCGILL UNIVERSITY ................................................................. 89 3.4.2 JUDGE BUSINESS SCHOOL – CAMBRIDGE UNIVERSITY .................................................................................... 92 3.4.3 DESCRIPTIVE COMPARISON .................................................................................................................................. 93 4 FINDINGS ................................................................................................................................................. 94 4.1 PHASE 1: EXPLORATION ........................................................................................................................ 94 4.1.1 SUBPHASE 1.1: DISCOVERING WHAT SPACE MEANS FOR DIFFERENT ACTORS IN THE BUSINESS SCHOOL ENVIRONMENT ....................................................................................................................................................................... 94 4.1.2 SUBPHASE 1.2: UNDERSTANDING SPATIAL PRACTICES IN THE CONTEXT OF A BUSINESS SCHOOL ......... 96 4.2 PHASE 2: INTENSIVE PHASE ................................................................................................................ 120 4.2.1 CASE 1: MCGILL UNIVERSITY – DESAUTELS FACULTY OF MANAGEMENT .............................................. 121 4.2.2 CASE 2: CAMBRIDGE UNIVERSITY – JUDGE BUSINESS SCHOOL .................................................................. 185 4.3 CROSS-CASE ANALYSIS ......................................................................................................................... 250 4.4 DISCUSSION .......................................................................................................................................... 255 4.4.1 CONTRIBUTIONS .................................................................................................................................................. 280 4.4.2 AVENUES FOR FUTURE RESEARCH .................................................................................................................... 282 4.4.3 LIMITATIONS ........................................................................................................................................................ 282 4.4.4 MANAGERIAL IMPLICATIONS ............................................................................................................................ 284 5 GENERAL CONCLUSION .................................................................................................................... 286 6 LIST OF FIGURES ................................................................................................................................ 288 7 LIST OF TABLES .................................................................................................................................. 290 8 REFERENCES ........................................................................................................................................ 291 9 APPENDICES ........................................................................................................................................ 301 9.1 INTERVIEW PROTOCOL ........................................................................................................................ 301 9.2 IS LITERATURE SEARCH FOR ORGANIZATIONAL SPACE – TABLE OF RESULTS ................................ 303 3 9.3 FIELDWORK PHASE TIMELINE ............................................................................................................ 304 9.4 TABLE OF INTERVIEWS – EXPLORATORY PHASE ............................................................................... 305 9.5 TABLE OF INTERVIEWS – INTENSIVE PHASE 2.1 MCGILL ................................................................. 306 9.6 TABLE OF INTERVIEWS – INTENSIVE PHASE 2.1 JBS ........................................................................ 307 9.7 TABLE OF INTERVIEWS – INTENSIVE PHASE 2.2 JBS ........................................................................ 308 9.8 LONG SUMMARY OF THE DISSERTATION IN FRENCH – RESUME SUBSTANTIEL DE LA THESE EN FRANÇAIS ........................................................................................................................................................ 309 4 Acknowledgments This project would have never been possible without the help of a large number of people, institutions, and public entities. First and foremost, I thank my supervisor, François-Xavier de Vaujany. I cannot think of a better supervisor, both in terms of human
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