Sponsor Globali Accelera La Tua Digital Transformation
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SPONSOR GLOBALI ACCELERA LA TUA DIGITAL TRANSFORMATION IVAN RENESTO MARKETING MANAGER, DELL EMC #DELLEMCFORUM @IVANRENESTO La tecnologia sta trasformando il modo in cui viviamo e lavoriamo a un ritmo sempre maggiore Durata media Dipendenti che dell'attenzione lavorano da umana remoto Dati prodotti negli ultimi Attacchi sferrati due anni ogni giorno Un'epoca di numerose opportunità Trasformazione di ...e prodotti... …tra operatori interi settori... nuovi e tradizionali. Sulla business agenda c'è la tecnologia IT = Vantaggio Competitivo Tecnologia senza barriere Il DNA del software è cruciale Ogni azienda diventerà un'azienda di software Lo sviluppo e l'implementazione del software sono cambiati in modo sostanziale Monolitiche Microservizi Mentalità Mentalità Rischi da installazioni Rischi da servizi Abbiamo il DNA del software moderno (agile) Abbiamo la piattaforma software moderna (cloud) Trasformare nell'ordine di grandezza di un miliardo di cose EDGE CORE CLOUD I tuoi dati sono unici come la tua organizzazione Dell EMC offre la possibilità di scelta Cloud Service Provider On-premise Off-premise Il salto verso l'analisi dei dati App di analisi Singolarmente siamo specializzati, insieme trasformiamo 14 di Y GLOBAL SPONSORS Digital Transformation: è tempo di agire FEDERICA SPIGA PRINCIPAL CONSULTANT, DELL EMC #DELLEMCFORUM GLOBAL SPONSORS Agenda • Digital disruption • What is digital transformation • Key components and processes • Putting it together • Dell EMC consulting approach • Success stories 18 © Copyright 2017 Dell Inc. “Digital is the main reason just over half of Digital disruption the companies on the Fortune 500 have disappeared since the year 2000” Pierre Nanterme CEO of Accenture By 2018, 33% of all industry leaders will be disrupted by digitally 1 enabled competitors Source: IDC of the G2000 by 2020 will see the majority of their business depend on digitally-enhanced products, services and experiences 45% Source: IDC believe there is a possibility their business will become obsolete within the next 3 – 5 years see digital start-ups as a Source: Dell Technologies threat to their business, now or in the future 19 Source: Dell Technologies What is digital transformation? Digital Transformation is the application of digital capabilities to products, services, and processes in order to increase customer value, optimize operational efficiency, and develop new monetization opportunities. 20 © Copyright 2017 Dell Inc. The cycle of digital transformation New Applications & Smart Devices Transform The Business Agile Development With Data Analytics Continuous Delivery Deliver New Insights Accelerates Improvement 21 Enabling a digital transformation initiative Align business/IT stakeholders and determine the best use cases for data PRITORITIZE USE CASES Your Cloud-native Apps Digital Determine and Initiative Build new apps or implement tools, modernize existing ones to BUILD APPS IMPLEMENT platform, and end-user operationalize use cases AND OP ANALYTICS environment, and and instill a cloud and MODELS AND surface analytic insights DevOps operating model PLATFORMS 22 Align business goals to use cases for data Prioritize use cases Business initiative: Improve profits Hi Analytics use cases E A A Increase store traffic B Increase transaction size D C C Increase # of corporate B events D Increase promotional F G effectiveness E Improve staff retention F Improve operational Business Alignment Business efficiency G Optimize supply chain Lo Hi Implementation Feasibility 23 Transforming data into business value Intelligent Apps Insights Analytics 0100 1011 0100 Data Aggregation 0100 1011 0100 Data 24 Implement analytics and digital platforms Security admin Identity and access, micro-segmentation, Security anti-virus, intrusion detection, data loss prevention Monitoring, • Enhancing customer metering, and experience management IT admin • Predicting customer Governance attrition • Fraud protection Data and app services Applications management and operating and Insights • Calculating customer • Marketing optimization Application management Model lifetime value IT Ops, developers LOB stakeholders • Predictive maintenance • Operational efficiency Cloud op Apps, dashboards model processes, DevOps Data Scientists SW developers Processes Data, data science, Cloud Foundry, PaaS Analytics tools, Hadoop cloud-native app-dev IT admin Storage, networking, Multi-Cloud IaaS compute, servers 25 Build cloud -native apps Implement a cloud platform to drive resilient, scalable apps Develop new apps, and/or replatform and modernize existing apps Create continuous delivery/continuous integration pipelines 26 New operating models for software product development and delivery Product owner Product owner Developers Developers Cross-functional, collaborative Designer Tester Designer Tester teams organized around products PRODUCT TEAM PRODUCT TEAM integrating IT with the business APPLICATION PLATFORM OPERATIONS OPERATIONS Application configuration/monitoring Platform management/monitoring Test automation Platform configuration/deployment IT services to support software CD and release management IaaS infrastructure capacity management development processes, application PaaS Services platforms, and a cloud operating model Public and Private IaaS Services 27 Dell EMC Services helps you execute a digital transformation initiative • Big Data/IoT analytics use case identification • Data science PRITORITIZE USE CASES • Analytics use case and • Technology advisories technical implementation Your • Proof of value/technology • DevOps design and Digital Initiative • Data modernization, Database, implementation and BI assessments and • PaaS design and BUILD APPS IMPLEMENT blueprinting AND OP ANALYTICS implementation • SAP, SQL, SAP Hana installs MODELS AND • Application profiling, PLATFORMS • Data migration/ingestion migration, modernization, installs and replatforming • Analytics platform installation 28 Dell EMC Services digital transformation successes Digital transformation is a game changer for customers from all different industries, enabling them to make more intelligent decisions through the actionable insights provided through the analysis of their most important data. Financial Aviation Healthcare Education Telecom Retail Federal Entertainment Services 29 Large Telecommunications Provider Big data analytics factory Challenges • Put Big Data to work for business advantage • Multiple data warehouse platforms; silos of data; duplicate data in different businesses • Unsure where to start Solution • Big Data Proof of Value • Using Call Detail Record (CDR) data (~6 billion CDR / day) • Pivotal Data Compute Appliance (DCA) with Hadoop & HAWQ (SQL abstraction layer) • 15 reports in 3 months; Prompt compliance with new regulation • Data Lake • Evolution of existing data warehouse platforms into single data lake, built with EMC Isilon • Big Data Analytics Factory • Dedicated to developing analytics, reports & applications to satisfy business use case requests • Customer submitting six new use cases per week Results • 40+ Big Data-enabled reports & applications in use by business to-date • Daily reimbursement report avoids penalties of ~$350,000 per month • Sales application to monitor & analyze daily sales performance by region • CAPEX optimization, e.g., decision support for best locations to install 4G antennas • Social networking statistical modeling to inform marketing, prevent churn, promote up, & cross-sell • Eliminated data silos & duplicate data • Data Lake scales incrementally & easily for new use cases, data sources & growth • Factory service accelerates delivery of business tools for turning Big Data into business insight 30 Multinational Banking & Financial Services Firm Elastic Data & Analytic Platform Challenges • Competitive, rapidly changing market; threatened by digital disrupters • Business limited by data silos &, traditional reporting tools—unable get complete view of customers, access external data, or apply modern analytics Solution Elastic data & analytic platform • Big Data Technology Advisory - 5-week engagement to assess current state, develop future-state reference architecture, business case & roadmap • Elastic architecture – Combined existing & big data technologies with read-only Master Data Lake & temporary Data Pools, enabling sandbox environments to be created on- demand via automated scripts, data catalog & self-service request portal • Elastic platform -Implemented end-to-end solution & integrated into bank environment. Results • Self-service access for business users to internal & external data & powerful, easy-to-use analytic tools • First 300 business users on the platform within 9 months---all 3,000 users within 1 year • Cost-avoidance savings of $4.1 million on incremental compute & storage infrastructure investment over the next 3 years (plus significant OPEX savings in reduced staffing, facility footprint) 31 Digital transformation successes Detecting Helping Supply Chain Predicting and Energy Theft Children Learn Optimization avoiding ATM BC Hydro Better Global IT Provider Thefts Large K-12 School district Large South American Bank Accelerating Cell Tower Enabling value added Fraud Detection Analysis Customer Services Large Chinese Bank Mobile carrier Global Engineering Firm Accelerating Enhancing Reducing Improving Transaction Workflow and Fraud and Customer Time Resource Waste Share of Wallet Large Financial Institution Global Large Casino Management Pharmaceutical Provider Major US City Sanitation Department 32 Dell