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CONSUMER GRIEVANCE REDRESSAL FORUM STATE ELECTRICITY BOARD LTD- SOUTHERN REGION, VYDYUTHI BHAVANAM, ------Present: 1. Sri. V.K. Mani, Deputy Chief Engineer, Chairperson 2. Sri. A.R Vijayasundaran, Advocate, Member III

Thursday 21 st June 2018

OP No.44/2018

Between

Petitioner: Smt. Minimole A.S, Mystical Rose, Karikuzhi, .

And

Respondent: The Assistant Executive Engineer, Electrical Sub Division, . ORDER 1. Grievance of the petitioner is as follows. The petitioner is a consumer under Electrical Section, Kundara. The petitioner stated that an electric line was drawn through her property during the last December and February without her consent. There was no electric line passing through her property for the past twelve years. The Assistant Engineer, Electrical Section, Kundara informed to the petitioner that the above said line can be shifted only after remitting the shifting charge. The above caused mental agony to her. So she prays the Forum for relief.

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2. The respondent filed a version as follows. The respondent filed the version stating that an electric post stood in a narrow path. After road widening the LT post was in the centre road and hence the LT post was shifted to the side of the road. The respondent contented that due to the shifting of the said post, line crossing route through the property of the petitioner changed and crossing length has been reduced compared to previous route. It is more convenient to the petitioner. 3. The case was posted for hearing on 25/05/2018 and heard the matter in detail. 4. The case was with regard to the shifting of electric line passing through the property of the petitioner. The petitioner argued that recently an electric line was drawn through her property without her consent. But the respondent contented that an electric line has already existed in the property of the petitioner. Due to road widening the electric post which stood in the centre of the road was shifted to the side of the road. This shifting line was reduced the length of crossing through the property of the petitioner compared to the previous crossing. But the petitioner vehemently argued that there was no electric line through her property as said by the respondent. 5. The Forum found that the statements of the petitioner and respondent are contradictory. The respondent argued that there was an electric line passing through the property of the petitioner which is shifted now. But the petitioner contented that there was no electric line through her property. Now the KSEB has constructed a new line through her property. The Forum appointed a commission to find out the fact in the matter with the following terms of reference. - 3 –

I. Whether the disputed line (shifted line) was already drawn through the property of the petitioner. The commission submitted the report on 11/06/2018. 6. The Forum views from the commission enquiry report that there was an electric line existed in the property of the petitioner which has been shifted to the new route. After a road widening, one LT post which stood in the side of the road became in the centre of the road. Hence the LT post was shifted to the eastern side of the petitioner’s property in the widened road. After the shifting, the length of crossing is reduced compared to the previous crossing. 7. But the Forum found that as a result of shifting of the line, crossing through petitioner’s property is changed. It is illegal to change the route without the consent of the petitioner. But since an electric line has already been existed in the property of the petitioner before the shifting, the Forum do not want to interfere the case in the present position. The petitioner may approach the Hon’ble ADM to redress the grievance. 8. Considering the above facts and evidences of this case, the Forum dispose the petition accordingly.

No order as to cost.

If the petitioner is not satisfied with the above order of this Forum, she is at liberty to prefer appeal before the Electricity Ombudsman within 30 days from the date of receipt of this order.

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The address of the Electricity Ombudsman is furnished below.

State Electricity Ombudsman, Charangattu Bhavan, Building No.34/895, Mamangalam - Anchumana Road, Edappally, Kochi – 682 024, Ph: 0484 - 2346488.

Sd/- Sd/- A.R VIJAYASUNDARAN V.K. MANI ADVOCATE DEPUTY CHIEF ENGINEER MEMBER III CHAIRPERSON

Forwarded

CHAIRPERSON (DEPUTY CHIEF ENGINEER)

No: CGRF/KTR/OP.No.44/2018 / 333 Date: 21/6/2018.

Delivered to:

1. Smt. Minimole A.S, Mystical Rose,Karikuzhi,Padappakkara. 2. The Assistant Executive Engineer, Electrical Sub Division, K.S.E. Board Ltd, Kundara.

Copy to:-

1. The Deputy Chief Engineer, Electrical Circle, Kottarakkara. 2. The Executive Engineer, Electrical Division, Kundara.

______Office: CGRF(S), Vydyuthi Bhavanam, Kottarakkara, Pin – 691 506 Web site: cgrf.kseb.in E- mail: [email protected] , Phone: 0474 – 2451300