Annual Financial Statements 2020 Santam Annual Financial Statements 2020 1 APPROVAL of the ANNUAL FINANCIAL STATEMENTS

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Annual Financial Statements 2020 Santam Annual Financial Statements 2020 1 APPROVAL of the ANNUAL FINANCIAL STATEMENTS 2020 ANNUAL FINANCIAL STATEMENTS CONTENTS 1 HOW TO NAVIGATE THE ANNUAL FINANCIAL STATEMENTS 2 APPROVAL OF THE ANNUAL FINANCIAL STATEMENTS 2 PREPARATION AND PRESENTATION OF THE ANNUAL FINANCIAL STATEMENTS 3 STATEMENT ON INTERNAL FINANCIAL CONTROLS 3 SECRETARIAL CERTIFICATION 4 INDEPENDENT AUDITOR’S REPORT 11 REPORT OF THE AUDIT COMMITTEE 12 DIRECTORS’ REPORT 18 STATEMENTS OF FINANCIAL POSITION 19 STATEMENTS OF COMPREHENSIVE INCOME 20 STATEMENTS OF CHANGES IN EQUITY 21 STATEMENTS OF CASH FLOWS 22 NOTES TO THE ANNUAL FINANCIAL STATEMENTS 147 ANALYSIS OF SHAREHOLDERS 148 ANALYSIS OF BONDHOLDERS 149 ADMINISTRATION HOW TO NAVIGATE THE ACCOUNTING POLICIES ANNUAL FINANCIAL The principal accounting policies applied in the preparation STATEMENTS of these consolidated and company financial statements are included in the specific notes to which they relate and are indicated with a grey background. The format of the annual financial statements for 2020 is consistent with that of 2019. All key information relating to a financial line item is grouped in one note. PRIMARY STATEMENTS CRITICAL ACCOUNTING ESTIMATES The primary statements are included at the start of the annual AND JUDGEMENTS financial statements and include note references to specific underlying detailed notes. The areas involving a higher degree of judgement or complexity, or areas where assumptions and estimates are significant to the consolidated and company financial NOTES TO THE FINANCIAL STATEMENTS statements, are included in the specific notes to which they The notes to the financial statements consist of insurance-specific, relate and are indicated with a yellow border. financial instrument-specific and risk management notes, followed by less significant notes thereafter. PB Santam Annual Financial Statements 2020 Santam Annual Financial Statements 2020 1 APPROVAL OF THE ANNUAL FINANCIAL STATEMENTS TO THE SHAREHOLDERS OF SANTAM LTD Responsibility for and approval of the group and company annual financial statements The board of Santam Ltd accepts responsibility for the integrity, objectivity and reliability of the group and company financial statements of Santam Ltd. Adequate accounting records have been maintained. The board endorses the principle of transparency in financial reporting. The responsibility for the preparation and presentation of the financial statements has been delegated to management. The responsibility of the external auditors is to express an independent opinion on the fair presentation of the financial statements based on their audit of Santam Ltd and its subsidiaries. The board has confirmed that adequate internal financial control systems are being maintained. There were no breakdowns in the functioning of the internal control systems during the year that had a material impact on the financial results. The board is satisfied that the financial statements fairly present the financial position, the results of the operations and cash flows in accordance with relevant accounting policies, based on International Financial Reporting Standards (IFRS). The board is of the opinion that Santam Ltd is financially sound and operates as a going concern. The financial statements have accordingly been prepared on this basis. The financial statements were authorised for issue and publication by the board and signed on its behalf by: VP Khanyile Chairman L Lambrechts Chief executive officer 3 March 2021 PREPARATION AND PRESENTATION OF THE ANNUAL FINANCIAL STATEMENTS The preparation of the annual financial statements was supervised by the chief financial officer of Santam Ltd, HD Nel (CA (SA)). 2 Santam Annual Financial Statements 2020 Santam Annual Financial Statements 2020 3 STATEMENT ON INTERNAL FINANCIAL CONTROLS The directors, whose names are stated below, hereby confirm that: – the annual financial statements, set out on pages 18 to 146, fairly present in all material respects the financial position, financial performance and cash flows of the group in terms of IFRS. – no facts have been omitted or untrue statements made that would make the annual financial statements false or misleading. – internal financial controls have been put in place to ensure that material information relating to the group have been provided to effectively prepare the financial statements. – the internal financial controls are adequate and effective and can be relied upon in compiling the annual financial statements, having fulfilled our role and function within the combined assurance model pursuant to principle 15 of the King IV Report on Corporate GovernanceTM for South Africa, 2016 (King IV)1. Where we are not satisfied, we have disclosed to the audit committee and the auditors the deficiencies in design and operational effectiveness of the internal financial controls and any fraud that involves directors, and have taken the necessary remedial action. HD Nel Chief financial officer L Lambrechts Chief executive officer 3 March 2021 SECRETARIAL CERTIFICATION In accordance with section 88(2)(e) of the Companies Act, 71 of 2008, as amended (the Act), it is hereby certified that the company has lodged with the Registrar of Companies all such returns as are required of a public company in terms of the Act and that such returns are true, correct and up to date. M Allie Company secretary 3 March 2021 1 Copyright and trademarks are owned by the Institute of Directors in South Africa NPC and all of its rights are reserved. 2 Santam Annual Financial Statements 2020 Santam Annual Financial Statements 2020 3 INDEPENDENT AUDITOR’S REPORT TO THE SHAREHOLDERS OF SANTAM LIMITED Report on the audit of the consolidated and separate financial statements OUR OPINION In our opinion, the consolidated and separate financial statements present fairly, in all material respects, the consolidated and separate financial position of Santam Limited (the Company) and its subsidiaries (together the Group) as at 31 December 2020, and its consolidated and separate financial performance and its consolidated and separate cash flows for the year then ended in accordance with International Financial Reporting Standards (IFRS) and the requirements of the Companies Act of South Africa. WHAT WE HAVE AUDITED Santam Limited’s consolidated and separate financial statements set out on pages 18 to 146 comprise: – the consolidated and separate statements of financial position as at 31 December 2020; – the consolidated and separate statements of comprehensive income for the year then ended; – the consolidated and separate statements of changes in equity for the year then ended; – the consolidated and separate statements of cash flows for the year then ended; and – the notes to the financial statements, which include a summary of significant accounting policies. BASIS FOR OPINION We conducted our audit in accordance with International Standards on Auditing (ISAs). Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the consolidated and separate financial statements section of our report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. INDEPENDENCE We are independent of the Group in accordance with the Independent Regulatory Board for Auditors’ Code of Professional Conduct for Registered Auditors (IRBA Code) and other independence requirements applicable to performing audits of financial statements in South Africa. We have fulfilled our other ethical responsibilities in accordance with the IRBA Code and in accordance with other ethical requirements applicable to performing audits in South Africa. The IRBA Code is consistent with the corresponding sections of the International Ethics Standards Board for Accountants’ International Code of Ethics for Professional Accountants (including International Independence Standards). OUR AUDIT APPROACH Overview Overall group materiality – Overall group materiality: R209.91 million which represents 0.55% of the consolidated gross written premium. Materiality Group audit scope – Full scope audits have been performed in respect of the Company and certain subsidiaries based on their financial significance and/or the risks associated with these subsidiaries. Analytical procedures were performed over the remaining subsidiaries as they were deemed to be financially insignificant. Group scoping Key audit matters – Valuation of the Contingent Business Interruption (CBI) claims reserve; Key audit matters – Valuation of the Incurred But Not Reported (IBNR) liability; – Fair value of the unquoted equity investment in Shriram General Insurance Company Limited; and – Recoverable amount of the investment in SAN JV (RF) Proprietary Limited, and its significant investment, Saham Finances SA. 4 Santam Annual Financial Statements 2020 Santam Annual Financial Statements 2020 5 INDEPENDENT AUDITOR’S REPORT As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the consolidated and separate financial statements. In particular, we considered where the directors made subjective judgements; for example, in respect of significant accounting estimates that involved making assumptions and considering future events that are inherently uncertain. As in all of our audits, we also addressed the risk of management override of internal controls, including among other matters, consideration of whether there was evidence of bias that represented a risk of material misstatement due to fraud. MATERIALITY The scope of our audit was influenced
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