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Safety & Security October 2012 MMHLAMMHLA Metropolitan Memphis Hotel & Lodging Association www.mmhla.com MMH&LA - the source for information and education, and the advocacy voice for the hotel and lodging industry in the metropolitan Memphis area. Allied Café Safety & Metropolitan Memphis Hotel & Lodging Association Security Nov, . 28, 2012 Allied Product & Services Presentation Show Memphis Marriott East, 5795 Poplar at I-240 October 17 • Doubletree by Hilton Memphis • 5069 Sanderlin • 10 am-2 pm Registration, 11:30 a.m. Here it is —your chance to see how much is out there for you when you Luncheon, 12:00 noon BUY ALLIEDS FIRST! Where? At newly expanded Allied Café, October www.mmhla.com for details 17 at the Doubletree by Hilton Memphis, 5069 Sanderlin (Behind Clark To Make Reservations: Tower), 10 am to 2 pm. Immediate perks include a delicious buffet lunch, Phone: 901-752-9902 and prizes —including iPads!—given away every 30 minutes. Fax: 901-752-0743 And what will you find? Demos, displays & presentations by a wide E-mail: [email protected] variety of exhibitors offering a bunch of services & stuff that hospital- Guests - $25 ity industry professionals want & need —maybe even recruit a few new Industry Holiday Party! December 11 MMHLA members there. Who knows? Contact Peggy Callahan at any of Memphis Marriott East, 5795 Poplar Ave. the numbers in the box on this page for tickets & information. Current exhibitors include: MMHLA OFFICERS & BOARD MMHLA Offices: American Hotel Register • Brown Exterminating • Blues City Tours • C&S Cleaning 7730 Goshawk Cove Supply • Comcast • Eagle Beverage Cordova, TN 38016 901-752-9902 NOMINATIONS FOR • Ecolab • Environmental Landscape 901-752-0743 (fax) OFFICERS & BOARD Services • Ferguson Enterprises • [email protected] HawkEye Security • Hicks Convention www.mmhla.com MEMBERS Peggy Callahan, Well, it’s election time again, but this is one Services • Hoodz of Memphis • HO- Executive Director election where it doesn’t matter whether TELHelp • Hotel Restaurant Supply • MMHLA Officers: you’re Democrat or Republican -- we’re talk- Wayne Tabor........................Chairman ing MMHLA elections here! Kharma Consulting • MLGW • Nolan’s Mary Calorio.........................President MMHLA elections are Nov. 28, at the monthly Audio Visual • Open Road Technolo- Tony Goebel.................Vice President luncheon meeting at Memphis Marriott East. gies • Orkin • Premier Transportation Doug Owings.......................Treasurer Nominations will be accepted til then. Contact Tricia Weatherford................Secretary Peggy Callahan at any of the numbers in the • Ridgeway Communications • Sam’s John Rucker............Sergeant-at-arms box on this page, or Wayne Tabor at wtabor@ Club • Security One • Solar-Tech • MMHLA Board of Directors: hisdowntownmemphis.com. Doug Browne The slate at present is: Standard Textile • State Systems Inc. • Shawn Danko Mary Calorio - President Stop Alarms Inc. • Swank Audio Visual Anne-Marie Famalette Tony Goebel - Vice President Mohamad Hakimian Eve Moore Doug Owings - Treasurer • Sysco Memphis • Towne Park • US Kevin Kane Chuck Pinkowski Tricia Weatherford - Secretary Food Service. Bill Spencer John Rucker - Sergeant-at-Arms Dr. Radesh Pierre Landaiche Mohamad Hakimian - board member 3 years Palakurthi Bill Spencer - board member 3 years Craig Marshall Rick Zurburg New ADAAA regulations, rules for parking spaces & parking lot location, careless contractors that get you in big trouble, pool & bathroom regulations . Burch Porter & Johnson’s Jennifer Hagerman told it like it is at September 19’s Legal Update Check-in time! Hemmy Patel, Holiday Inn Terri Fought, Classic Party Rentals & The old bowtie man himself, Premiere Express, searches for her nametag. Hurry. Jill Helene Kemp, Memphis Communi- Bridgett Askew, FedEx Family House & Transportation’s Ham Smythe, greets Burch Lunch’ll be soon! cations Corp., welcome to the Memphis Kathryn Dewey, Solar Tech: old friends Porter Johnson’s Lisa Krupicka as she Marriott Thousand Oaks! are welcome here! checks in. ISSUE! COMMON MISTAKES IN NEW CONSTRUCTION • Don’t trust your architect - should be someone in office whose specific job is ADA compliance • Don’t trust your contractor - they all say they know the ADA but really they do not Smile! The camera’s watching! • Put clause in contract It’s Ham Smythe again (I do like the Memphis Marriott GM & luncheon host It’s Bob Cox, Staybridge Suites; Becky Anderson, Com- that requires warranty purple bowtie) with Clarion Security’s Bill Tokman with MMHLA Prez Mary fort Inn Downtown & MCVB’s Chris Roan. that finished facility is Larry Heathcott. (Anyone notice he Calorio. ADA compliant look a bit like Bruce Willis?) ISSUE! PARKING LOT ISSUE! (A few things that BATHROOMS might get you in • Length & positioning of grab trouble before anyone bars gets in the door) • Location of toilet in relation • Spaces not 8 feet to wall wide • Location of flush valve • Knee clearance under lavatory • Access aisles not 5 • Fixed tub & shower seats feet wide • Mirror more than 40” above • Spaces with no floor access aisle • Pull side clearance on door Richard Zurburg offers Main speaker Jennifer Hagerman • Location of faucet controls in Lisa Krupicka of Burch Porter & John- a few words about Oct. • Spaces on more of Burch Porter & Johnson pauses a tub & shower son again, surely imparting important 17’s Allied Cafe at the than 2% slope moment before updating us on the legal • Dimensions of roll-in showers • Spaces not on ac issues facing the hospitality industry. legal information. Doubletree East. You’ll be - there, right? cessible route page 2 World Series of Housekeeping! Here’s to the unsung heroes of hospitality — Housekeeping! Therefore, Monday, September 24, was set aside to salute the people who work grease the wheels of our industry. Gathered at the Memphis Cook Convention Center, these hardworking champions exhibited a delightfully different side of the many skills required to keep our industry running smoothly. Housekeeping . HERE’S TO YOU! egal pdate L These guys aren’t doing anything. The Elvis Presley Heartbreak Who says housekeeping isn’t Congratulations to all our competitors: U As the Memphis Marriott They must be judges. Hotel team shows off one of Downtown team knows, fun? It’s all in the spirit you their individual event trophies. GOOD GAME! say the EP Heartbreakers! towel folding is a marriage approach it with! of skill & teamwork. THANK YOU! THANK THE WINNERS! YOU! THANK YOU! THE TEAMS Elvis Presley Brad Colonna – Courtyard by Marriott Collierville Doubletree by Hilton Downtown Memphis Marriott downtown Heartbreak Hotel Rick Zurburg Elvis Presley Heartbreak Hotel Peabody Hotel Students from Southwest Tennessee FedEx Family House Residence Inn Downtown Madison Hotel Community College Hilton Memphis Residence Inn East Holiday Inn & Suites Gary Bellanti & Staff – Open Road Technologies Holiday Inn Wolfchase Galleria Westin Memphis Beale Street Madison Hotel Wolfchase Memphis Grizzlie House Maximize your profitability … withwith HearHeartlandtland PaymentPayment SystemsSystems®® – — thethe Tennessee Tennessee HospitalityHospitality Association's Association’s exclusivelyexclusively endorsed endorsed provider provider of ofcard card pro - cessing,processing, check checkmanagement, management payroll andand tip managementpayroll services. services. For For more more information information, contactcontact Julie Julie Briones Briones at at901.574.7555 901.574.7555 and [email protected]. and [email protected]. The Mid-South’s How ‘bout Largest Total Courtyard Marriott That!Collierville Communications Dealer & Courtyard’s GM, Anne-Marie 40 years of proven success in generating more Famalette, collected a couple of PROFIT for you while lowering your cost of Audio big awards last month. Anne-Marie Visual Equipment rentals. was named Outstanding Man- The most professional staff in Greater Memphis and surrounding areas! ager of the Year, 101-300 room, by the Tennessee Hospitality From projection screens and sound systems to copiers and video confer- Association. Congratulations! But encing, we handle everything from small meetings to large events! there’s more! The Collierville Town For peace of mind, call us at (901)-257-2501. Also visit us @ Beautiful Commission selected the www.memphiscommunications.net property as Collierville Business of the Month. page 3 Elvis Presley’s Heartbreak Hotel cleans up at House- keeping World Series; Allied Café puts new, improved face on an old event; & it’s MMHLA election time! We just completed the World Series of Housekeeping, and thirteen teams joined the competition this year. A great taco bar complete with ice cream was available for all attendees. This year’s competition was revamped with one event eliminated, and a few new events added. I thought Memphis Trivia was a nice addition, and I know the committee is already considering some sug- gestions for next year. Personally, I’d like to see an event for Executive Housekeepers. Wouldn’t it be great to hear everyone cheer- ing for their Executive Housekeeper???? I would like to thank each property that sponsored a team this year, and to encour- age each hotel property to participate in next year’s competition. (We have 60+ hotels in our association so a goal of 18 teams is re- alistic!!) This was the first year for our newly formed World Series of Housekeeping Com- mittee. The goal was to look at what we’re currently doing, how we can improve, and ways to get more properties involved. If you
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