Manchester City Care Services Directory 2013/14 The iconic Beetham Tower, in Manchester City Centre The comprehensive guide to choosing and paying for care • Home support • Specialist care • Useful contacts • Care homes Also available electronically at www.carechoices.co.uk and in spoken word through Browsealoud in association with CareConcepts www.careconcepts.co.uk Marion Lauder House Brampton Lodge 20 Lincombe Road, Woodhouse Park, Bridge Lane, Appleton, Warrington, Manchester M22 1PY Tel: 0161 437 3246 WA4 3AH Tel: 01925 606 780 Marion Lauder House is situated in South Manchester Brampton Lodge is a state of the art facility designed close to Manchester Airport, with excellent public from the ground up to provide quality care for all transport and road links. service users. We provide care and support to up to seventy nine We provide long term care in three units: people who are over fi fty fi ve, with dementia and • for thirty people with dementia who have residential nursing needs, in three different units within the home: or nursing needs • nursing care for those with dementia • for fi fteen people with general nursing needs • residential care for those with dementia • for fourteen people who are having their needs • respite and assessment care. assessed through intermediate care. • Highly trained staff • Single rooms • Specialist dementia care • Highly trained staff • En-suite rooms • End of life care • End of life care • Single rooms, all en-suite For further information please contact Andrew on For further information please contact Abi on 0161 437 3246 or email [email protected]. 01925 606 780 or email [email protected]. make your choice a home from home Marion Lauder 0161 490 2096 Day Care Centres Brampton Lodge 01925 606 780 We can now provide a fl exible package of care which • Half days • Outings can include half or full days in our day care centres. • Full days • Hairdressing Transport and meals are provided and access can be • Meals • Chiropody made to the chiropodist and hairdresser who visit. • Transport • Bathing service General health checks and activities are also provided. Home Care Covering the areas of: CareConcepts • Wythenshawe • Chorlton Dementia Outreach services • Didsbury • All areas of Trafford Our home support team provide more focussed outreach services to Tel: 0161 490 2096 fl exibly meet the assessed needs of customers and their carers. This might Email: [email protected] be practical support with personal care as well as a sitting service, escorting to appointments and general outings. General Home Care We provide general home support, and domestic services Care Concepts FP.indd 1 28/05/2013 10:40 Contents Introduction from Manchester City Council 3 Paying for your support 4 Support to remain in your home 4 Care and nursing homes 5 Assessment and quality of care providers 5 Choosing a care or nursing home 6 Home care providers 8 Manchester City care homes 10 Manchester City care homes with nursing 13 Index 16 All the listings in this publication of care homes, care homes with nursing and home care providers are supplied by the Care Quality Commission (CQC) and neither Manchester City Council nor Care Choices can be held liable for any errors or omissions. Castlefield Manchester This Directory is available electronically at www.carechoices.co.uk. Alternative formats There is also a Browsealoud option for those requiring the information in the spoken word. Introduction from Manchester City Council The Directorate for Families, Health and Wellbeing at contact you to assess your needs further. If we can’t help Manchester City Council provides a range of social care you ourselves, we’ll talk to you about other organisations and support for children, young people, adults and who may be able to help. families. If you want you can have someone contact us on your Manchester Care Services Directory contains behalf such as a relative, friend, neighbour or another information about homecare and residential care services. organisation. To get the most out of this Directory you should already have a good idea of the type of support you need and You can contact us by: have read ‘Your Guide to social care for adults in Manchester’. The guide explains how to access social care support and Telephone: 0161 234 5001 how to pay for it. If you’re unsure of your needs then you Email: [email protected] can talk to someone in person to make an enquiry, to SMS Text on 07860 003160 raise a concern or for help and advice. You’ll be given a Sign-video at www.manchester.gov.uk/signvideo copy of the guide once you’ve had an initial assessment of your needs. You can also find details of other services and support in When you get in touch we’ll ask you some questions. our online service directory - My Manchester Services: If it looks like we can help we’ll arrange for someone to www.manchester.gov.uk/MyManchesterServices Visit www.carechoices.co.uk for further assistance with your search for care 3 Paying for your support Most social care services are not free and have to be paid for. If you are unable to pay for support, Manchester City Council may be able to make a contribution to its cost. This will depend on your circumstances. To find out more you should read ‘Your Guide to social care for adults in Manchester’ or speak to your care contact. Support to remain in your home Home care Equipment to help you round the home If you are finding it difficult to manage at home, family Some really simple pieces of equipment can make a big and friends may be able to help. Alternatively, you could difference. Sitting down and getting up again might be consider using the services of a home care provider easier if you have your armchair raised on special blocks. who employ care assistants to provide help in your own With a ‘helping hand’ grabber you can pick up small items home. They can assist with personal care such as bathing, from the floor without bending down, and a special lap washing and dressing. They will be trained in personal tray will help you keep a plate steady while you eat. If you care and safety procedures, moving and handling find it difficult to use electrical plugs, turn handles and and hygiene, and some home care providers employ knobs, or use keys, you can get equipment to help with registered nurses. those tasks too. All home care providers are registered with the Care There are pieces of equipment, such as flashing lights Quality Commission (CQC) who inspects them against or pager systems, which can help if you are having the national essential standards of quality and safety. difficulties hearing the doorbell or the phone. If you are For further information on the Care Quality Commission, unable to use the phone any more, we can consider please see their website www.cqc.org.uk either amplified phones or alternative methods such as A comprehensive list of home care providers operating fax or textphone (minicom). in the City of Manchester starts on page 8. There are also lots of items that can make it easier to prepare meals and drinks safely and to help you if you find it difficult to use ordinary kitchen equipment. There are electric can openers, special bread boards, easy-grip peelers and graters, and safe kettle tippers. People who are blind or visually impaired can get talking microwaves, scales and measuring jugs or labelling equipment for kitchen appliances and food containers. Keeping you safe at home The Community Alarm Service provides peace of mind for people who feel at risk in their own homes. It gives you freedom to live your life independently knowing that you can obtain assistance when you need it within your own home. There are many reasons why people need support, from ill health to fear of crime. The Community Alarm Service operates 365 days 24 hours a day. Your call is answered within seconds by an experienced Contact Officer who can summon help from the 24 hour Response and Installation team, Emergency Services, your doctor or a nominated relative or contact. If you would like to know more about support to remain in your home, please telephone 0161 234 5001. 4 This Directory’s helpline 0800 389 2077 – information on choosing and paying for care Care and nursing homes There are two types of care home: homes offering personal care only, and homes offering ‘care with nursing’. Your care needs assessment carried out by the Directorate for Families, Health and Wellbeing will help determine the best type of home for you. Personal care only This type of home will suit you if you are reasonably active but require help with tasks such as bathing, eating, dressing and moving about and cannot remain in your own home without the need for 24 hour support. It may be worth considering what your future needs may be. Will the home be able to meet them in a few years time? Care home with nursing Traditionally called a ‘nursing home’, this kind of home is suitable for those needing nursing care, where it will be delivered by qualified nursing staff alongside care workers. Nurses are on duty around the clock. Fees are generally higher than personal care only homes because of higher ratios of staff to residents. Some of the cost of your nursing care will be met by the NHS, who will pay the home directly. At the moment there are two rates for NHS Continuing Healthcare and NHS funded Nursing Care: the standard rate is £109.79 and the higher rate is £151.10 per week.