Mobile Area Chamber of Commerce SEPTEMBER 2017 the

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C SpireTM and C Spire Business SolutionsTM are trademarks owned by Cellular South, Inc. Cellular South, Inc. and its a liates provide products and services under the C SpireTM and C Spire Business SolutionsTM brand. 2 the©2017 business C Spire. All rights view reserved. SEPTEMBER 2017 FOCUS ON WHATFOCUS COUNTS ON Cypress EmploymentWHAT Services Enables COUNTS Employers To Focus On Productivity, Profitability and Staffing Flexibility by Re-Defining Cypress The On-Time, Employment Best-Fit Staffing Services Enables Solution ModelEmployers For Employers To Focus On Productivity, Profitability and Staffing Flexibility by ADMINISTRATIONRe-Defining & CLERKS The On-Time, Best-Fit Staffing Accounting, officeSolution administration, Model sales For personnel, Employers file clerks & legal personnel INDUSTRIALADMINISTRATION & TECHNICAL SKILLS & CLERKS Welders, pipe fitters, riggers, journeyman plumbers & crane operators/heavyAccounting, equipment office operators administration, sales personnel, file clerks & legal personnel CONSTRUCTION SKILLS Electricians, productionINDUSTRIAL labor, sheetmetal & mechanics,TECHNICAL SKILLS carpenters andWelders, safety personnel pipe fitters, riggers, journeyman plumbers HEALTHCARE& crane WAREHOUSE operators/heavy & equipment operators MANUFACTURING SUPPORT Warehouse & inventoryCONSTRUCTION staff, shipping & receiving SKILLS Electricians, production labor, sheetmetal mechanics, AVIATION,carpenters TECHNICAL and safety personnel & LINE STAFF Aviation, aerospaceHEALTHCARE & manufacturing support WAREHOUSE & MANUFACTURING SUPPORT MOBILE • BIRMINGHAM • Warehouse NASHVILLE & inventory staff, shipping & receiving www.cypressemployment.com AVIATION, TECHNICAL & LINE STAFF Aviation, aerospace & manufacturing support

MOBILE • BIRMINGHAM • NASHVILLE www.cypressemployment.com the business view SEPTEMBER 2017 3 the Mobile Area Chamber of Commerce SEPTEMBER 2017 | In this issue

ON THE COVER Paula Jones, owner of Paula’s Hair Unlimited, has a full house. She is one of the featured From the Publisher - Bill Sisson former Eagle Award winners on pages 15-17. Photo by Jeff Tesney. Global Opportunities Create Jobs 5 News You Can Use As I often say, Mobile has Clearly, international 13 Small Business of the Month: always looked outward to business creates jobs and build its economy. grows the local economy. A Bottles Up This was the case more than recent U.S. Department of 15 Highlights of 20 Years of Eagle Awards 300 years ago when Mobile was Commerce study revealed that 19 New Leaders Reception settled by the French as a trade export-related job increases post, and it continues to be true accounted for an astounding 20 Small Business Corner: Assessing today with our continued 40 percent of total job growth Cybersecurity Risks success in international trade in the during the 21 Summer Scrubs Update and foreign direct investment. time frame studied (1993-2008). 22 Investor Focus: Evonik Industries Mobile’s global perspective On the local level, the will serve our community well as our Mobile metro area was ranked 55th among 23 Overcoming a Barrier to Growth – world becomes increasingly linked together 381 U.S. metros for annualized export Determine Need and Development as a global society. The volatility of the growth (2005-2015). And our total export- of Mobile’s Workforce world-wide stage is predicted to increase support jobs reached 11,931 in 2015 -- 24 CEO Profile: Christina Edgerton over the next 10 years. But we cannot forget up 45 percent since 2005. 25 Chamber Chase 2017 that with volatility comes potential for both If you and your business want to learn business expansion and Chamber growth, more about expanding into the global 26 Chamber@Work driven by the nearly limitless opportunities market, let the Chamber help you explore 27 Chamber Names Stefany Walley occurring around the world. the benefits of doing international business. Research Manager In fact, some of our most important work Our trade director, Christina Stimpson, 28 Business Spotlight of the Month: in the coming years will be making sure stands ready to assist you. She can be our Chamber and its members evolve reached at 251-431-8648 or cstimpson@ Rowe Engineering and Surveying Inc. rapidly to address global change and the mobilechamber.com. 28 Ambassador of the Month: opportunities that come with an ever- Lisa Kavanagh shrinking world. 29 Board of Advisors: Michael R. Holland, Dr. Timothy L. Smith and Daryl Taylor 30 Calendar 31 Member News 6 34 Anniversaries 35 New Members

the business view is published monthly, except for the combined issue of December/January, by the Mobile Area Chamber of Commerce 451 Government St., Mobile, AL 36602 10 251-433-6951 www.mobilechamber.com ©2017 Publisher William B. Sisson Executive Editor Leigh Perry-Herndon Managing Editor Jennifer Jenkins Copy Editor Michelle Irvin

Additional Writers and Editors Mike Herndon, Ashley Horn, Susan Rak-Blanchard and Carolyn Wilson

Printing Services: Interstate Printing/Direct Mail Graphic Design: Wise Design Inc. Advertising Account Executive: René Eiland 19 251-431-8635 [email protected]

4 the business view SEPTEMBER 2017 NEWS you can use Mobile’s On The Grow Highlights New Projects

The Mobile Area Chamber recently updated a publication, Mobile’s on the Grow, highlighting the latest new and expanding economic development projects. As the lead economic developer for the City of Mobile and Mobile County, the Chamber believes the area’s success is attributed to the collaborative efforts of Team Mobile – a group including the City of Mobile, Mobile County, State Port Authority, Mobile Airport Authority, local utility and educational entities, and the Chamber. This has been one of the most active years for high-profile projects. In March, Continental Motors recommitted to Mobile as its global corporate headquarters and plans to build a new manufacturing facility and corporate offices. Two days later, Walmart made its formal announcement of a direct import distribution center. Kimberly- Clark announced a new investment in April, Mobile’s Largest Cranes and in June, Amazon announced Mobile would be the site of its newest sortation Arrive on the Waterfront center. After a two-month journey from Shanghai to Mobile, APM Terminals’ new super Post-Panamax Here are a few of the most recent cranes arrived in late June and were recently installed. The cranes are 364 feet high, making them the fourth tallest structures in Mobile, according to the Alabama State Port Authority. announcements. The entire publication can “I am encouraged by the current growth and the future economic development opportunities directly be found on the Chamber’s website, tied to the port,” U.S. Sen. Richard Shelby said during a recent visit. APM recently announced container traffic at the port hit a record high, boosting traffic by 19 percent www.mobilechamber.com/publications. last year. The news followed the improvements announced to accommodate the Walmart import distribution center under construction.

Amazon APM Terminals Distribution Container Terminal www.amazon.com www.apmterminals.com Amazon announced its first investment in Recent investment is expanding the the state of Alabama will be a sortation container yard and includes two super-Post center in Mobile. The company will hire Panamax ship-to-shore cranes. In 2016, more than 360 part-time employees, and APM completed an Intermodal Container an additional 1,000 seasonally. Transfer facility.

the business view SEPTEMBER 2017 5 Austal MAAS Aviation Shipbuilding Aerospace www.austal.com www.maasaviation.com A recent investment in Austal’s The company recently vessel completion yard includes completed a twin-bay paint new bulkheads for ships under shop facility dedicated to construction, and additional maintenance, repair and office space. overhaul (MRO). MAAS will create 52 jobs at full capacity.

Continental Motors Group Aerospace Austal Gets www.genuinecontinental.aero The company recommitted to Contract Mobile as its corporate global headquarters and announced for Another LCS plans to build a 260,000-square- foot, state-of-the-art The U.S. Navy awarded manufacturing facility and Austal a construction contract corporate offices. to build an additional Littoral Combat Ship (LCS). Separate from the company’s current 12-ship contract, the newest order is for the yet-to-be-named LCS 28. Construction is slated to begin next year. Hutchinson “We’re very proud to be awarded this contract in Aerospace such a highly competitive www.hutchinsonna.com environment,” said Austal Hutchinson recently opened an USA President Craig Aerospace Manufacturing Center Perciavalle. “This of Excellence in Mobile. The demonstrates the Navy’s company will create 100 jobs. confidence in Austal being a key component in building their 355-ship fleet, which is a testament to the hard work and dedication of our incredible employees.” Austal delivered two LCS ships in 2016 and is set to deliver two more in 2017. Kimberly-Clark With five LCS and eight Expeditionary Fast Transports Paper (EPF) already delivered to www.kimberly-clark.com the Navy, Austal-built ships Austal recently released this poster announcing the USS Mobile (LCS 26). The company announced the are impacting worldwide Company officials expect to cut the aluminum by year-end that will become first of multiple investments, operations. “Whether we’re Mobile’s namesake, with a scheduled delivery in 2020. The U.S. Navy and will initially invest $75 supporting our delivered ships announced last year that Rebecca Byrne, wife of U.S. Rep. Bradley Byrne, million for an on-site heat and in San Diego or Singapore, will be the ship’s sponsor. It will be the fifth ship named after the City of power plant. Thailand or Vietnam, we Mobile and the first built in Mobile. The latest USS Mobile was a cargo ship continue hearing positive decommissioned in 1994, after nearly 25 years of service during the Vietnam feedback from the fleet and Gulf wars. commanders on the value and effectiveness of our LCS and EPF,” said Perciavalle.

6 the business view SEPTEMBER 2017 Worthington Industries Cryogenic Technology www.worthington industries.com Following the company’s purchase of Taylor Wharton’s cryoscience business, Lenzing Fibers Worthington decided to leave Woven Textiles operations in the Mobile area, www.lenzing-fasern.com retaining 61 local positions. Once the company expansion is complete, the area facility will be the largest production site of TENCEL® in the world. Threaded Fasteners Walmart Lenzing will increase its Industrial Components Distribution workforce with 163 new jobs. www.threadedfastenersinc.com www.walmart.com The company is building a The company will build its galvanizing facility, relocating newest direct import operations to west Mobile and distribution center in Mobile. will add eight new jobs. The 2.5 million-square-foot facility will stock the company’s other distribution centers along the central Gulf Coast and will add more than 550 jobs.

the business view SEPTEMBER 2017 7 Logical Computer Solutions

To our customers, we say “Thank You.” We are proud to be a part of your success. Our mission is to always exceed your expectations by: ■ Providing reliable and responsive IT systems ■ Permanently solving problems, making your staff more productive ■ Minimizing costs through efficiency and planning (3 to 5 year budgets) ■ Keeping you secure and in compliance ■ Providing fiber, voice and data center hosting

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8 the business view AUGUST 2016 Mobile Airport Traffic Flying Higher

Larger aircraft and more The average cost of a flight competitive fares are the top from Mobile is down by $90. two reasons the number of “We are very competitive with passengers flying out of Mobile our neighboring airports. When Regional Airport continues to everything is relatively even, increase, according to Brian passengers choose to fly from Belcher, director of marketing their home community,” and air service development for Belcher said. the Mobile Airport Authority Business travelers account (MAA). for approximately 80 percent of MAA has logged consistent the airport’s passengers, leaving passenger growth – many approximately 20 percent driven months with double-digit by conventions and tourism. increases – for a solid year, For a city the size of Mobile, making this the longest streak there are higher-than-average of growth since the mid-1990s, international travelers. Belcher according to MAA statistics. said the number continues to In February, American grow as the international Airlines upgraded the aircraft investment in the area grows. used for its nonstop flights to Carnival Cruise Line’s move Dallas and Charlotte, adding 26 to reestablish operations has seats per flight and a first-class also contributed to the rise in non-stop destinations. Atlanta, Charlotte, Chicago, section. “That’s more than 80,000 the number of tourism travelers. All three carriers – American, Dallas and Houston, with seats a year,” said Belcher, Belcher said MAA continues Delta and United, continue to Houston as the most popular predicting the MAA numbers to work with current carriers see more passengers. Together flight to and from Mobile. will continue to rise. to add capacity and new they offer non-stop service to

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the business view SEPTEMBER 2017 9 Photo by Mike Kittrell

Cancer researcher Natalie Gassman Ph.D. and graduate student Kelly Smith study the effects of sunless tanning products on cells at the USA Mitchell Cancer Institute (MCI). Gassman, along with surgical oncologist Dr. Marcus Tan and researcher Casey Daniel Ph.D. of MCI collaborate on research projects related to melanoma, the most lethal of the skin cancers. USA’s Mitchell Cancer Center Named Melanoma Center for Excellence

Those of us living on the Gulf “This recognition sets us While accounting for only practices, the effects of sunless Coast can especially appreciate a apart from our competition 1 percent of all skin cancers, tanning chemicals on cells, the new designation earned by the and lets the melanoma is origins of skin cancer and skin University of South Alabama’s community know This recognition sets more cancer prevention with the use Mitchell Cancer Institute (MCI) that MCI is the dangerous of silver nanoparticles. recently. The center was named place to go for the us apart from our because it is “As a group, we are a Melanoma Center of Excellence most advanced competition and lets the more likely committed to not only treating by the nonprofit, St. Louis-based melanoma care,” community know that to spread to melanoma, but also learning Melanoma Hope Network, said MCI Director MCI is the place to go other parts of how the cancer develops in which recognized MCI for Dr. Michael for the most advanced the body if not order to discover breakthroughs its expertise and treatment Finan. “No one melanoma care. detected early. in prevention and early offerings for the most serious in the region has Skin cancer detection,” said Dr. Spencer form of skin cancer. invested as heavily research Liles, a surgical oncologist at in melanoma research and conducted at MCI includes MCI. treatment as we have.” recent studies on tanning 10 the business view SEPTEMBER 2017 the business view SEPTEMBER 2017 11 BOARD OF TRUSTEES

Executive Committee: Board Chairman Charles Hyland Director, Mobile Area Water & Sewer System UNITED WE FIGHT. Vice Chair/Campaign Chair Merceria Ludgood Mobile County Commissioner, District One UNITED WE WIN. Treasurer/Finance Chair John L. Anderson, Jr. LIVE UNITED Senior Vice President, Regions Bank

Audit Chair Erin S. Jones CPA, Wilkins Miller, LLC

Secretary/Governance Chair Leida Javier-Ferrell Director of Business Development & External Affairs, Netpoint IT-Services, Inc.

Labor Chair Rick Lambert Southwest Alabama Labor Council

Community Impact Chair Beth Thomas External Affairs Manager, Alabama Power Company

Immediate Past Chair Mark Fillers South Alabama Market President, Renasant Bank

Past Chair Don Keeler Vice President of Human Resources, Austal United Way of Southwest Alabama fights for the health, education, financial stability, and Member Celia Collins Attorney, Johnstone Adams access to life’s basic essentials for every person in every community we serve.

Elected Trustees: Donald L. Adams – Business Manager, I.B.E.W. Local 505 Shearie Archer – Executive Director, Ozanam Charitable Pharmacy Raymond L. Bell, Jr. – Attorney, Bell Law Firm AND WE NEED YOUR HELP IN THIS FIGHT TO REACH OUR 2017 CAMPAIGN GOAL! Walter J. Brand, Jr. – Senior Vice President of Commercial Banking, Servis1st Bank Rev. Jim DuFriend – Community Volunteer Because your passion, expertise, and resources help the fight become a win. Karl Ficken – President, Spire Energy-Mobile Todd Greer – Chief Catalyst, Exchange 202 J. Guy Helmsing – Alabama Market President, Hancock Bank A win that’s not just a short-term contribution, but a long-term solution. Harry W. (Bo) Mattei – President, Thames Batre Insurance Martha L. Peek – Superintendent, Mobile County Public School System Sydney G. Raine – President, Southwest Alabama Partnership for Training & Employment Dr. Reggie Sikes – President, Bishop State Community College So raise your hand if you are ready to be that game-changer. William B. Sisson – President & CEO, Mobile Area Chamber of Commerce David Trent – Site Director, Airbus Americas Engineering United we fight, United we win. We have one life. To live better, we must Live United. Jean Walker Tucker – Senior University Attorney, University of South Alabama Dr. Tony Waldrop – President, University of South Alabama {Ex Officio} Clifford Grimes – UWSWA President & CEO

Emeritus Trustees Sarah L. Damson Ronald B. Melton Tom Hinds James T. Robson G. Russell Ladd, III Robert J. Williams 2017 CAMPAIGN GOAL:

We would like to thank the following individuals for their service as Members of our Board of Directors in 2016: Brandon Armstrong – Assistant Vice President, First Community Bank $3,800,000 Owen Bailey – CEO, USA Health To donate today, please visit www.uwswa.org or call our office at (251) 433-3624 Chad Blanton – Store Manager, Publix Mike Fine – President, Mobile Gas Service Corporation Elizabeth Freeman – President, Long’s Human Resource Services Brian Jordan – President, FusionPoint Media Allen H. Ladd – Vice President, Thames Batre’ Insurance PARTNER AGENCIES Rick Norris – Director, Clarke-Washington Electric Membership Corporation Henry F. O’Connor, III – Partner, Jones Walker, L.L.P. AIDS Alabama Alpha Women’s Resource Center Housing First AltaPointe Health Systems The Learning Tree, Inc. American Red Cross Alabama Gulf Coast Chapter Lifelines Counseling Services 2017 CAMPAIGN CABINET The Arc of Clarke County McKemie Place Big Brothers Big Sisters of South Alabama Mobile Arc Mobile Area Education Foundation (MAEF) Campaign Chair Boys & Girls Club of Southwest Alabama Mobile Community Action Merceria Ludgood Boys & Girls Clubs of South Alabama Mulherin Custodial Home Mobile County Commissioner, District One Catholic Social Services of the Greater Mobile Area Child Advocacy Center Ozanam Charitable Pharmacy Penelope House, Inc. Pacesetters & New Business Division Chair Child Day Care Association Regional Child Advocacy Center J. Guy Helmsing Community Action Agency of South Alabama Ronald McDonald House Charities of Mobile SVP, Alabama Market President, Hancock Bank Court Appointed Special Advocate (CASA) Mobile Crittenton Youth Services The Salvation Army of Coastal Alabama Sickle Cell Disease Association of America, Mobile Financial Institutions Division Chair Dearborn YMCA South Alabama Volunteer Lawyers Program Walter J. Brand, Jr. Drug Education Council Southwest Alabama Retired & Senior Volunteer Program (RSVP) Senior Vice President of Commercial Banking, Servis1st Bank Dumas Wesley Community Center Educational Center for Independence (ECI) St. Mary’s Home United Cerebral Palsy of Mobile Commerce & Industry Division Chair Epilepsy Foundation of Alabama Via Health, Fitness, and Enrichment Center Linda Faulkner Family Promise of Coastal Alabama Victory Health Partners Material Management Buyer, Evonik Degussa Corporation Feeding the Gulf Coast Franklin Primary Health Center Volunteers of America Southeast (VOASE) Wilmer Hall Children’s Home Education Division Chair Goodwill Easter Seals of the Gulf Coast YMCA of South Alabama Martha Peek Gulf Regional Early Childhood Services Superintendent, Mobile County Public School System Home of Grace for Women

Public Service Division Chair Sydney Raine President, Southwest Alabama Partnership for Training & Employment Medical Division Chair UNITED WAY OF SOUTHWEST ALABAMA Beth Anderson Retired Community Volunteer 218 St. Francis Street • Mobile, Alabama • 36602 251-433-3624 • www.uwswa.org 12 the business view SEPTEMBER 2017 SMALL BUSINESS of the month

Visit Mobile’s slogan, “Born to Celebrate,” inspired a business opportunity for Summer Phillips. With 20 years of experience in the hospitality industry, focusing primarily on corporate and social events, she knew how to capitalize on the city’s love of parties. Phillips founded Bottles Up Mobile, a mobile bartending service, in 2015. The company provides bartending service at corporate events and social gatherings like the American Cancer Society Chili Cookoff, Senior Bowl functions, the Mobile Area Chamber’s Pork and Politics mixer and numerous grand openings, allowing her clients to enjoy the party instead of worrying about pouring drinks. “We have provided anywhere from a single bartender to up to 16 for one event,” she said. “No matter what, we’re there with a friendly face and professional service.” In addition to bartending, Bottles Up provides bar setup services and can apply for event permits through the city and state for cash bars. “We take the worry out of serving so you and your guests can enjoy the event,” Phillips said. Bottles Up Mobile is the Mobile Area Chamber’s Small Business of the Month. Bottles Up Celebrates After starting with just one employee, the company now has three full-time staff and 10 employees on call. Employing with Southern Hospitality the right people, Phillips said, is what sets her business apart. Phillips is also a member of Chamber allowed us to take on events throughout the “We are a true start-up, the Junior League of Mobile, sits on participate in numerous events, week as well as multiple events first of its kind in Mobile, and the fundraising committee for but we have been able to provide at one time over the weekends,” we take pride in the way we the University of South our signature service to she said. “We are also taking treat our bartenders and clients,” Alabama’s Hospitality and businessmen and women steps to offer a service in Mobile she said. “Finding the right Tourism program, and throughout Mobile,” she said. that hasn’t been here in the past people to serve our clients is the participates in events like “We have made connections at and we are working closely with most important piece. I can train Startup Weekend and Alabama each and every event and we ABC in Montgomery to allow anyone to bartend, but Southern Future Leaders of America. are excited for what the future more flexibility in our industry hospitality comes from the heart.” “My husband and I believe in holds.” in order to achieve our goal. We The company’s friendly giving back to the community In addition to more will keep you in suspense with service extends to more than just and the people we serve,” she bartenders to handle more that teaser!” paying gigs. Bottles Up Mobile said. events, that future may include donates bartenders to civic The company has been a an exciting new venture, but Want to be featured here? groups like Project Azalea, Chamber member since its Phillips isn’t ready to dish the Go to mobilechamber.com Women’s Business Alliance, inaugural year, which Phillips details just yet. to submit an application, or contact Fuse Project and Young says has been integral to its “With a few new bartenders Danette Richards at 251-431-8652 Professionals of Mobile. growth. “Not only has the on the roster, we are now able to or [email protected].

the business view SEPTEMBER 2017 13 A FORCE OF THOUSANDS OF LOCAL EMPLOYEES THAT’S THE POWER OF SUPPORT

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POS_Gig_mobile_alchamber_bizview_9.25x12_2.indd 1 7/19/17 9:49 AM Chamber Celebrates 20 Years Honoring Minority-Owned Businesses Past Winners

From 1998 to 2017, the Mobile Area Chamber presented 89 Eagle Awards to minority-owned businesses recognizing their outstanding achievements. Two companies – Commonwealth National Bank and State Farm, Makeda Nichols – were inducted into the Eagle Hall of Fame in 2006, having earned the esteemed award three times. More than a dozen companies were recognized twice. Below are former Eagle winners that are still involved in the Chamber. In October, the Chamber will present two more Eagle Awards during its 20th anniversary event.

Alex White DDS by DavisPhoto Photography Ball Healthcare Services Inc. The Mobile Area Chamber’s Eagle Award winners in 1998. Bama Pest Control Inc.** Black Classics Books & Gifts** The Mobile Area Chamber held its first Eagle Award ceremony in 1998, and has BNI Business Resource Print recognized 77 companies, several more than once. This year will be the 20th anniversary & Ship Center of the event, which was created to recognize the accomplishments of minority-owned Commonwealth National Bank *** businesses and bring awareness of their expertise to the general business community. CorroMetrics Service Inc. Don’s Café and Catering The Chamber’s Eagle Awards luncheon In looking back over the last 20 years, has grown to be the largest regional event The Business View checked in with one Dorsey & Dorsey Engineering of its kind along the Central Gulf Coast. business from each five-year period the Leaf & Petal Florist & Gift Shop** “Our leadership is committed to Eagle Awards have been presented, and strengthening the minority business in doing so, again learned why these Muskogee Metalworks** community, and we feel the Chamber companies stand out. Nichols Financial Services has a role in encouraging, promoting and Most have faced business-changing Paula’s Hair Unlimited improving the ecosystem for minority challenges either in competition, trends business owners,” said Darrell Randle, the or generational preferences, yet each are Perfecting That Cleaning Service LLC Chamber’s vice president of small business optimistic and have altered their company’s Shore Acres Plant Farm Inc. development. direction to fly straight into the future. Small’s Mortuary Inc. This year’s award luncheon will feature Turn the page to read how Bama Pest renowned speaker, author and consultant Control, Paula’s Hair Unlimited, Shore State Farm, Makeda Nichols*** Stedman Graham, widely known for helping Acres Plant Farm and Business Resource Superior Masonry** improve people’s potential for personal and Design and Print, all former Eagle Award professional success through his process of winners have changed since the event ** Two-time winner understanding and embracing Identity began in 1998. ***Hall of Fame Leadership. It is set for Wednesday, Oct. 18 (see ad on page 18 for details). the business view SEPTEMBER 2017 15 Now and Then Now and Then

Bama Pest Control The recognition the company Paula’s Hair Unlimited While Jones still has a large 1999 & 2012 Eagle Award Winner gained from the Eagle Award, 2007 Eagle Award Winner clientele who use her specialty Clarence Johnson Jr., president especially the second time Paula Jones, owner services, such as precision cuts, 1862 Duval St. around, motivated Johnson to 729 Lakeside Dr. W. highlights, color, relaxers and 251-478-7015 get involved with the Chamber’s 251-661-1747 weaves, she now has someone in www.bamapestcontrol.com Growth Alliance Task Force, www.PaulasHairUnlimited.com her shop specializing in natural spurring opportunities to grow hair, specifically for African- Bama Pest Control received his business in ways he hadn’t 2007 Eagle Award winner Americans. the Eagle Award in 1999 and imagined. Paula Jones is owner of Paula’s With the technology of social 2012. President Clarence Instead of allowing a financial Hair Unlimited, a full-service media, Jones is engaging new Johnson Jr. said it wasn’t long ceiling to squash business salon for women and men. Her and existing customers through ago he was looking for an exit growth and send him into business grew from initially Facebook, promoting her salon strategy from the company he retirement, Johnson and his son, helping her mother, who styled and her happy clients. and his wife Ruthie built. The Clarence Johnson III, expanded family members’ and neighbors’ Jones also uses her master pest control industry overall has services that keep or force pests hair. Over the years, she has cosmetologist training to teach grown to maturity and much of and wildlife out of homes, offices watched natural hair trends, students at a local community the competition can be found and commercial properties. including the growing popularity college, passing on her on the shelf at big-box stores. Watch for details on the of afros and women embracing knowledge to tomorrow’s company’s next endeavor, their gray, cut into her business. business owners. landscape services.

Eagle Awards Timeline

1998 The first Eagle Awards video production. When Centers 2004 Alexis 2006 were presented by the Mobile left Mobile, anchor Lenise Ligon Herman, the The Eagle Area Chamber in partnership has since served as emcee. former U.S. Award with Bishop State Community Secretary of Labor Hall of College and the University of 2001 The number of awards under President Fame was South Alabama’s Small Business winners changed from 10 to five. Bill Clinton, created, Development Center. Tavis Smiley returned to her and the 2003 The first served as the first keynote native Mobile as the keynote first two female keynote speaker for this sold-out event. speaker. inductees speaker for Eagle Anissa Centers, then with The Chamber presents its first were Awards was Susan WALA FOX10, was the Eagle Minority Business Advocate named: Taylor, then-editor Awards’ first emcee. The station Award to Mobile Area Water and Commonwealth National Bank of Essence magazine. has supported the event since its Sewer System for supporting and State Farm Insurance – She returned to inception, providing emcees and local minority-owned firms. Makeda Nichols. Mobile in 2015 to speak again.

16 the business view SEPTEMBER 2017 Now and Then Now and Then

Shore Acres Plant Farm business wilt, he has created Business Resource Her first instinct was to then 2008 Eagle Award Winner larger containers with a variety Design and Print focus on print and copy, but she Oliver Washington, owner of flowers and greenery that knew she needed volume and appeal to millennials and other 2013 Eagle Award Winner automation to turn ink into 11545 Bellingrath Rd. Janice Malone, president 251-973-1602 clients, and added recognizable dollars, even with her daughter 809 Government St. JaVaughne Malone adding graphic www.saplantfarm.com brands to its inventory, like Knock Out roses and Encore azaleas, 251-438-7050 design to the company’s services. Oliver Washington is owner popular for their continuous www.brcdesignandprint.com Next, she pivoted the focus of Shore Acres Plant Farm, started blooms. After winning the Eagle to marketing, and found herself by his grandfather, passed to Washington recently hired a Award in 2013, Janice Malone, competing with a flooded arena his father and now to him. The merchandising team to ensure president of Business Resource of solo entrepreneurs offering company was recognized with quality once they arrive at Design and Print, changed her similar services. an Eagle Award in 2008. stores along the Gulf Coast. business model significantly The final shift came when she The fact that millennials don’t Recognizing the latest farm- – and more than once. When melded marketing and technology, like to work in the yard is to-table trend embraced by the parent company of Business a combination Malone believes affecting his customers – restaurants and families alike, Networking International was makes her company unique. primarily big-box retailers, he has increased the nursery’s bought, Malone sold her Today, she is helping clients nurseries and garden centers emphasis on vegetables and franchise, dropping BNI from rebrand and create customer – and therefore him. herbs. Shore Acres is also open the company name. engagement through mobile Rather than let his family to the public. apps and social media.

2008 Muskogee Metalworks in Award. In 2015, the company 2013 The was renamed to honor the late Atmore was presented an Eagle returned to receive the Rev. Chamber board Rev. Wesley A. James, (on right) Wesley A. James Minority of directors added a champion of the Chamber’s Business Advocate Award. a vice chair of diversity efforts. minority business 2010 The annual Eagle development and Awards program merged with Larry Dorsey of the MBDA Minority Business Dorsey & Dorsey Engineering Enterprise Center awards. is the first volunteer to hold the position. 2011 Professional development workshops geared toward 2014 The Chamber’s Minority minority-owned businesses Business Advocate award were added to the day’s events. presented at the Eagle Awards

the business view SEPTEMBER 2017 17 LUNCHEON Celebrating Minority-Owned Business Success Wednesday, October 18 11:30 a.m. to 1:30 p.m. Renaissance Mobile Riverview Plaza Hotel

Featuring a keynote address by STEDMAN GRAHAM

Early bird price through October 1: $50 members/ $60 non-members RSVP to 251-431-8607

Sponsored By: Gold – Alabama Power • Ball Healthcare • The Radcliff Schatzman Group at Morgan Stanley Silver – The First, a National Bank Bronze – Acceptance Loan Company Inc. Boteler, Finley & Wolfe Attorneys at Law • Commonwealth National Bank

18 the business view SEPTEMBER 2017 Media – Cumulus Broadcasting Inc.; WALA Fox 10 New Leaders Reception

In May, the Mobile Area Chamber hosted a reception to welcome newly named CEOs and executives of member businesses. City of Mobile Mayor Sandy Stimpson and Mobile County Commission President Merceria Ludgood, along with Chamber President and CEO Bill Sisson, gave attendees an overview of doing business in Mobile. Front row L-R: Pratt Paterson, Wilmer Hall; Mark Fillers, Renasant Bank; Cathy Pope, Feeding The Gulf Coast; Liz Freeman, Long’s Human Resource Services; Christina Edgerton, Airgas USA; Kate Luce, Mississippi Export Railroad Co. and Sisson. Back row L-R: Geoff Myrick, MAAS Aviation; Philip McKibbin, C Spire; Stimpson; David Hobbs, Masland Carpets; Scott Beauchemin, General Dynamics (Mission Systems); Lewis Copeland, Southern Earth Sciences; Brian Willman, Regions Bank; Jason McKenzie, Joe Jefferson Players; Barry Westbrooks, Walmart Logistics; Laurent Blattner, Airbus; and Ludgood.

the business view SEPTEMBER 2017 19 ASSESSING cybersecurity risks Do You Know What They’re Doing With It?

In the course of working “Employee file sharing practices Communication failure It’s also important to have with our clients to improve put corporate data at risk, between employees and IT rules in place for third parties their security posture, we have study finds.” A survey of 500 staff/vendors can result in your who have access to your data. come across several common company employees found 63 employees using personal Several recent data breaches in themes that limit a company’s percent of employees use cloud-based storage services, the news resulted from a third- ability to assess and mitigate remote storage devices to and perhaps portable devices, to party exposing confidential cybersecurity risk. Last month, transfer confidential work transfer data in and out of your data on a cloud-based server. we reviewed the importance of files, 45 percent of employees network. It’s the responsibility In June, for example, a large knowing who has access to use consumer sites such as of IT staff to make certain collection of top-secret your systems. Let’s go a step DropBox, and 30 percent of employees have the tools they government data was discovered further now and talk about how employees use cloud storage need to do their jobs competently on an open server in Amazon that access is being used. You services. and comfortably, Web Services can’t secure it if... Today, the trend continues, and it’s the network, along according to Business News employee’s Communication failure with the remote You Don’t Know What Daily, where a survey by They’re Doing With It responsibility to between employees access keys and Softchoice found that “one in ask IT for the log in credentials In 2014, SCMagazine three cloud-app users has tools they need, and IT staff/vendors of the contractor published excerpts of a report downloaded an application rather than can result in your who was working from Globalscape entitled without consulting IT.” working employees using on the data. something out personal cloud-based You can’t on their own. secure it if you If your habit storage services, and don’t know what is to “Just Say perhaps portable they’re doing No” to employee devices, to transfer with it. requests, you data in and out of Several of the may find that 20 CIS controls your employees your network. for effective cyber are making end- defense address runs around the need to control your security measures in order access to information and to to do their jobs, and putting train employees in proper company data at risk in the procedures. Read more about HEAVY HAULING process. these topics and how to apply Employee training is as them to your business at important as communication. www.cisecurity.org/critical- FLATBED • HEAVY HAULING • BOAT HAULING • CONTAINER HAULING In February of this year, Boeing controls. had to inform 36,000 employees Agent since 1993 Specializing in Tanks, Pipes, of a data breach. A Boeing This is the fourth column of a Heavy Equipment and Machinery, employee had emailed a mini-series on cybersecurity by spreadsheet to his wife (not a Glenda Snodgrass, president and and Over-Dimensional Boats Boeing employee) asking for lead consultant at The Net Effect. Serving 48 States and Canada. formatting help, without Snodgrass can be reached at grs@ realizing that employees’ theneteffect.com. personal information was stored in hidden columns in the file. Ensure your employees have the training they need to do their work, without seeking Call anytime! If you’re working, so are we. outside (unauthorized) help.

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20 the business view SEPTEMBER 2017 Above, students were excited to visit the USA Children’s and Women’s Hospital where they were able to shadow doctors in labor and delivery, radiology, the Neonatal Intensive Care Unit, surgery, pediatrics and other areas of the hospital based on the students’ specific area of interest. Pictured at left, Spanish Fort High School student Olivia Quimby was one of 104 rising high school seniors who participated in the three-day Summer Scrubs program. Students were given the opportunity to shadow healthcare professionals in a variety of settings: ER department, surgery, laboratory, imaging and Summer Scrubs others. Host sites included Mobile Infirmary, Mobile County Health Department, Victory Health Partners, Springhill Medical Center, Providence Hospital and others.

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the business view SEPTEMBER 2017 21 Trustmark - Business View 8 x 5.25 HP4C INVESTOR focus

Evonik Industries Company official: Bonnie “Skilled workforce and a What do you see as Mobile’s Tully, vice president and site business-friendly state, city, greatest potential? “To manager county, and supportive become a world-class hub for community.” multiple industry clusters Years in business: 44 (e.g. Chemical/Petrochemical Why do you support the Manufacturing, Aircraft, Brief company description: Mobile Area Chamber of Shipbuilding and Health Care),” Partners for Growth (PFG) Evonik is a world-class Commerce’s Partners for she said. is the Mobile Area Chamber’s specialty chemical Growth initiative? “We believe long-term economic and community development program. manufacturer. Partners for Growth is an Length of continuous For more information, contact excellent initiative that Chamber membership: Katrina Dewrell, Why are you located in promotes Evonik as a diverse, Since 1974. the Chamber’s investor relations Mobile? “Close proximity to valued specialty chemicals coordinator, at 251-431-8611 or rail, water and highway producer within the local [email protected]. transportation,” said Tully. manufacturing cluster,” she said.

22 the business view SEPTEMBER 2017 Overcoming a Barrier to Growth – Determining the Need and Development of Mobile’s Workforce For the last two issues of The Business For Growth program of work. In this issue, View, and two more, learn more about each we will look at the third pillar – Workforce of the five pillars of the Chamber’s Partners Attraction, Retention and Development.

With increasing frequency, workforce An important distinction in the Chamber’s • Increasing public awareness about the considerations are becoming a key role and objective is to focus on the needs importance of workforce development for determinant in corporate relocation and of employers. From this platform, PFG’s economic development, while promoting expansion decisions. Communities across workforce strategy for 2018-2022 will strive skilled trades and technical training as the country are implementing aggressive to assert a higher level of leadership so alternatives to four-year college education; efforts to improve K-12 schools, develop the community’s collective efforts are • Creating customized solutions for technical and skilled training resources, aligned with the city, county and companies in the Chamber’s targeted solve transportation challenges and attract educational institutions while advocating industry clusters to solve workforce needs; talent from other places. for the needs of the area’s key industries. • Working with local partners to address When deciding where to locate or Moreover, PFG will aggressively skills gaps and talent recruitment needs of expand operations, companies assess the support specific solutions and programs local business and industry; workforce pipeline, as much as they do the that directly impact the Chamber’s • Creating and/or participating in trade current available pool of recruitment and retention/ shows, career fairs and industry-specific workers. As the economic expansion efforts. events to attract highly skilled talent; developer for Mobile When deciding Chamber efforts in these • Promoting local businesses’ success County and the City of where to locate areas include expanding the stories and best practices in workplace Mobile, the Mobile Area number of highly skilled flexibility, recruiting, retention and Chamber recognizes or expand operations, employees in targeted industry development; and workforce as a potentially companies assess the clusters necessary for • Advocating for continued funding of “limiting factor” in its workforce pipeline, companies to grow locally and Alabama’s education budget, including future growth and compete globally, while Alabama’s First Class Pre-K initiative. prosperity, and are working as much as they meeting their competitive Over the last two-plus decades, the to ensure the area’s human do the current needs, according to Troy Mobile Area Chamber has presented a capital is a competitive available pool of Wayman, vice president of measurable, strategic program to guide its asset in the quest to provide economic development for the economic development efforts. The new good jobs for citizens. workers. Chamber. In addition, PFG will program – Partners for Growth: Growing Success will require allow the Chamber to leverage Global, Investing Local – is being chaired attention and effective work from a broad federal designations such as “TechHire” by Elliot Maisel, Gulf Distributing Co., consortium of public, private and nonprofit and “Investing in Manufacturing Mark Nix, Infirmary Health; Mike Saxon, agencies, institutions and organizations. Communities” to identify and secure Alabama Power; and Brian Willman, The Chamber’s Partners for Growth (PFG) additional grant dollars for community- Regions Bank. program of work is to continue collaborations wide partnerships. To learn more about PFG efforts, or to and partnerships with AIDT, Alabama Career schedule a time where a member of the Center, Southwest Alabama Workforce Action items will include: Chamber’s economic development team Development Council, University of South • Supporting the establishment of can come out and talk with your company, Alabama, Bishop State Community College, Advanced Manufacturing Training; contact Cesny Soffronoff at 251-431-8636 , the AIDT Aviation • Achieving ACT Work Ready or [email protected]. Training Center, and other entities to deliver Certification for Southwest Alabama; effective workforce development solutions.

the business view SEPTEMBER 2017 23 CEO profile

Company: Airgas USA LLC, Airgas South Division Title: Area Vice President, South Region - West Area Hometown: Houston Education: Master’s degree in finance from Tulane University; and bachelor’s degrees in business administration, management and Spanish from University of Houston First job: Edgerton worked as a hostess at an Italian restaurant in Houston during her sophomore year of high school. Previous experience: She was previously a regional sales manager for Air Liquide in Houston, with responsibility over bulk gases; and manager of operations control and strategic objectives for Air Liquide in the Caribbean, Central America and Mexico. Accomplishments: During her tenure at Air Liquide, Edgerton managed a customer portfolio of more than $60 million in sales and more than 500 customers, supporting a nine-state region recognized as region of the year based on sales performance. Another accomplishment included the successful country entry into Colombia by Air Liquide. Secret to success: 1) Focus – keep a clear vision on what you want to accomplish; 2) perseverance and steadfastness to continue forward; 3) flexibility – adapt with an open mind; 4) ambition – strive for greatness; and 5) a support system – for support and feedback, which includes mentors. Brief company description: Airgas is a leader in the U.S. industrial gas industry, with a full range of packaged industrial, medical and Christina specialty gases and the nation’s leading single-source provider of gases, welding and safety products. With the acquisition of Airgas by Air Liquide, the combined companies have more Edgerton than 1 million customers in the United States with 1,300-plus sites including 140-plus industrial gas plants and more than 20,000 employees with a global presence in more than 80 countries.

24 the business view SEPTEMBER 2017 Chamber Chase volunteers at a recent reward session. Pictured front row L-R: Rachel New, Trustmark Bank; Terri Owler, Arkema; James Alexander, BancorpSouth; Donna Turner, Ambassador Team; Bernadette Windle, Roberts Brothers; Janet Johnson, Century Bank; Valencia Chaney, Alabama Power; and Kay Williams, Blue Cross and Blue Shield of Alabama. Back row L-R: Ryan New, Renasant Bank; Kevin Carey, Trustmark Bank; Charlie McCants, Growth Alliance Task Force Team; Mark Spivey, BB&T; Michelle Brown, Ambassador Team; Nichole Edwards, Blue Cross and Blue Shield of Alabama; Elissa Tesney, Jeff Tesney Photography; Knight, Iberiabank; Stephanie Grant, Iberiabank; Lisa Owen, Trustmark Bank; Allison Allen, Alabama Power; Dawn Finch, Trustmark Bank; and Michael Lightcap, Trustmark Bank. Chamber Chase

During the Mobile Area Chamber’s total resource campaign, Chamber Chase volunteers worked to bring in new members, sell event sponsorships and advertising. Weekly reward sessions provide updates to volunteers on the campaign’s progress and networking with peers. Pictured at left are: Sadie Buchanan, Wells Fargo; Stephen Schlautman, Regions Bank; campaign chairman CHAMBER Kevin Carey, Trustmark Bank; and Charlie McCants, Growth Alliance Task Force. CHASE ‘17

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the business view SEPTEMBER 2017 25 CHAMBER@work

Executive Roundtable Meets Southeast U.S.-Canadian Chamber Branding with Lamar A forum for small business owners Providence Conference Coming The Chamber’s communications and and managers, the Chamber’s Executive to Mobile marketing department continued its Roundtable meets monthly to hear This summer the Chamber participated partnership with Lamar on enhancing the presentations and discuss timely business in the Southeast United States-Canadian Chamber brand with billboards. For 21 issues. This summer, Sean Costello, assistant Providence (SEUS-CP) conference held in years, Lamar has supported the Chamber’s U.S. Attorney, spoke on the topic “The Toronto. SEUS-CP is a strategic partnership branding efforts, and the 2018 campaign Changing Landscape: Privacy in the Digital between states in the Southeastern United will continue the marketing slogan – Age,” followed by Terry Harbin, market States and member provinces from Canada. Believe in Mobile. Belong to the Chamber. president with BancorpSouth, who talked Mobile will be the host city for the 2018 on “The Changing Landscape: Finance and conference. Senior Project Manager Banking.” Finished ED Honor Program Panel Discussion on Technology The University of Growth Alliance Task Force The Chamber’s Gulf Coast Technology Alabama Economic Hears from City on Key Issues Council hosted a capacity crowd for its Development This summer the Chamber’s Growth annual panel discussion with tech leaders Academy recently Alliance Task Force, whose mission is to this summer. Panelists were: John Calagaz completed its grow and expand minority-owned with CentraLite Systems, John Enriques first Applied businesses in the Mobile area, heard a with Wind Creek Hospitality, Monty Economic presentation by city of Mobile employees Hamilton with Rural Sourcing Inc. and Eric Development Honors Archnique Kidd and Anitra Belle Nilsson with The SSI Group. Brent Hutfless class with 18 young Henderson, who discussed the City’s with Austal moderated the session with professionals from Rodgers procurement process and the Yes Initiative panelists fielding questions ranging from around the state participating in the program for school-aged children. More business analytics, artificial intelligence, program. David Rodgers, senior project than 45 people attended. workforce management including outlook manager for the Chamber, completed the for hiring and employee retention strategies, program. The academy works with local cloud migration and cybersecurity communities and elected officials to challenges. develop workable strategic economic development plans.

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26 the business view SEPTEMBER 2017 Chamber Names Stefany 17th Annual Industrial Walley Research Manager Reverse Trade Show Born and raised in Walley recently Mississippi, Stefany earned a master’s Walley is making degree in economic Mobile her new home. development from She is the new research the University of manager in the Southern Mississippi, Chamber’s economic where she received development bachelor’s degrees department. Walley in business will collect and Walley administration analyze data, develop and marketing and business publish an array of community administration international and state research documents, business. update marketing materials and Prior to her current position GET respond to information requests. with the Chamber, Walley was FACE TO FACE “I think we are fortunate to a graduate assistant for an get Stefany right out of college. economic development program W/ DECISION MAKERS & FROM 45+ She had already begun research for Entergy Corp. BUYERS MAJOR work while in graduate school, “I am very impressed with the COMPANIES so she brings a fresh approach Chamber’s role in the business and new insight to keep the community and look forward to OCTOBER Chamber’s research working and contributing to that development on track,” said continued effort,” said Walley. Troy Wayman, the Chamber’s Walley can be reached at vice president of economic 251-431-8602 or swalley@ 19 development. mobilechamber.com. Mobile, AL Ft Whiting/ Mobile Aeroplex at Brookley INCLUDING Manufacturers “No other event puts Shipbuilders BACKBACK TOTO SCHOOLSCHOOL –– Health you in front of this Construction Engineering many of your industrial Government BACK TO CLEAN. targets at one time.” BACK TO CLEAN.

VIP ADMISSION 12pm–1pm To purchase VIP Admission, email [email protected] EN. ADMISSION 1pm–4:30pm $75 Members | $125 Non-Members To purchase tickets, visit pepmobile.org or call (251)345-7269

Help support PEP’s mission of ensuring our Gulf Coast is a strong economic engine and a clean place to work and play.

the business view SEPTEMBER 2017 27 BUSINESS SPOTLIGHT of the month

AMBASSADOR of the month Photo by Jeff Tesney

Lisa Kavanagh, operations manager for the Junior League of Mobile, is the Mobile Area Chamber’s Ambassador of the Month. Kavanagh joined the ambassador program in 2011 after retiring as associate director of alumni relations at the University of South Alabama, where she worked for 25 years. As an ambassador, she makes goodwill visits to fellow members and welcomes new businesses to Mobile.

Rowe Engineering and Surveying Inc. Ambassadors are volunteers who support Rowe Engineering & Surveying specializes in engineering services ranging from small grading and drainage the Mobile Area Chamber by visiting members, plans to complex and large-scale hydraulic modeling projects. Surveying services include simple, single-lot assisting with events and ribbon-cuttings. surveys to multi-lot subdivision development, multi-beam hydrographic surveys and extensive mapping projects. To learn more, contact Dawn Rencher at Located at 3502 Laughlin Dr., Suite B in Mobile, the company now offers arial surveying and imaging. 251-431-8649 or [email protected]. Pictured front row (l-r) : Bobby McBride, Brandy Miller, Lindsey Mooney and Amanda Baker. Back row (l-r) : Brad Lathan, Stephen Acreman, Joe Mooney, Don Rowe and Zeke Hudson. Your Business Is Our Business BancorpSouth offers a full range of traditional business banking services along with other specialized services to address your financial needs. If you’re looking for one or more specialized services, visit a local BancorpSouth banker today, and let’s grow a relationship together.

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28 the business view SEPTEMBER 2017 BOARD of advisors

Michael R. Holland is city president for Coastal Bank and Trust. He graduated The Business View – an easy and from the U.S. Military Academy at West economical way to get your company in front Point and from the Graduate School of Banking at Louisiana State University. of the Mobile area business community. His career includes service in the U. S. Army 82nd Airborne Division. He joined First Alabama Bank, later Regions Bank, in 1992, and assumed his current position with Coastal Bank and Trust in September of 2007. Holland volunteers with United Way of Southwest Alabama, Feeding the Gulf Coast, St. Luke’s Episcopal School, the Senior Bowl, Touchdown Club and Goodwill Easter Seals. Coastal Bank and Trust is a Partners for Growth investor.

Dr. Timothy L. Smith is president of the University of Mobile. He most recently served as provost at Anderson University in Anderson, S.C., with prior service at Union University in Jackson, Tenn., and the University of system. Over the past 19 years, Smith has been engaged in leading the development of healthcare programs, with a focus in Christian higher education. He earned a diploma in nursing from Baptist Memorial Hospital in Memphis, Tenn.; a bachelor’s degree in nursing from Memphis State University; a master’s degree in nursing and a doctorate in philosophy from the University of Tennessee Health Science Center; a diploma in nurse anesthesia from the University of Tennessee; and a master’s degree in theology and doctorate in philosophy in leadership from The Southern Baptist Theological Seminary in Louisville, Ky.

Daryl Taylor is vice president and general manager for Airbus Final Assembly Line USA. He joined Airbus in 2015, after serving GKN Aerospace as vice president and general manager of two facilities located in Wellington, Kan., and Burbank, Calif. He also held management roles with Bombardier Aerospace in Toronto, Canada, and with Hawker Beechcraft Corp. in Wichita, Kan. From 1989 to 1994, Taylor was a certified engineering apprentice at Airbus in the United Kingdom. He has a higher national diploma in aeronautical engineering from Kelsterton College in the U.K., and a bachelor’s degree in manufacturing technology from Southwestern College in Kansas. Airbus is a Partners for Growth investor. Contact René Eiland to discover how advertising in The Business View can complete your marketing For more information about the Chamber’s board of advisors, contact plan at 251.431.8635 or e-mail Katrina Dewrell at 251-431-8611 or [email protected]. [email protected]. www.mobilechamber.com/view/media_kit.pdf

the business view SEPTEMBER 2017 29 CALENDAR

SEPTEMBER For information on Chamber events, visit events.mobilechamber.com.

Chamber closed - Labor Day executive roundtable *Members Only

4 19 A monthly forum exclusively for Chamber-member small membership 101 business owners and managers. When: 8 to 9 a.m. 7 Come meet other members and Chamber staff to learn about the Where: many ways to benefit from your membership. Mobile Area Chamber, 451 Government St. Speaker: David Clark, president and CEO, Visit Mobile When: 8 to 9 a.m. Topic: “Changing Landscape: Tourism’s Impact on Where: Mobile Area Chamber, 451 Government St. Mobile’s Economy and the Future” Contact: Alison Unger at 251-431-8617 or Contact: Brenda Rembert at 251-431-8607 or [email protected] [email protected] No charge, but seating is limited. RSVP requested. Free parking. No charge, but seating is limited. RSVP requested. Free parking. Sponsor:

networking @ Noon*Members Only

13 Make 40-plus business contacts in 90 minutes over lunch. navigating public relations for small businesses When: Noon to 1:30 p.m. 20 *Members Only Where: Alabama Power, Mobile Division Operation Center Auditorium, 505 Hillcrest Rd. When: 8 to 11:30 a.m. Cost: $10 and must be paid with reservation Where: Mobile Area Chamber, 451 Government St. Contact: Alison Unger at 251-431-8617 or Speaker: Public Relations Council of Alabama, [email protected] Mobile Chapter Sponsors: Topic: Branding - Digital Marketing - Engagement Cost: $10 Contact: Brenda Rembert at 251-431-8607 or [email protected] RSVP requested by Sept. 18. Free parking.

AIDT LSI 27-28 AIDT Leadership Development training programs introduce team leaders, supervisors and managers to effective leadership responsibilities, communication skills and motivation techniques.

When: 8 a.m. to 4 p.m. both days Where: Mobile Area Chamber, 451 Government St. Cost: $50 for members/$60 for nonmembers, includes course materials, lunch and snacks Contact: Kayley Edwards at 251-431-8629 or [email protected] Reservations are required. Class size is limited to 25. No refunds after Sept. 19

business after hours 28 When: 5:30 to 7 p.m. At Crowne Health Care of Mobile, our skilled staff is dedicated to Where: Hilton Garden Inn - Mobile Downtown, providing residents the assistance they need, including physical, 15 N. Conception St. occupational and speech therapy, in a comfortable living environment. Cost: $5 for members and $10 for potential members Come home to Crowne Health Care of Mobile. Contact: Alison Unger at 251-431-8617 or [email protected] Short-Term Rehab • Health Care Services • Social Services Reservations are not needed. Daily Social Activities • Comfort, Safety & Security Sponsor: 954 Navco Road • Mobile, AL 36605 (251) 473-8684 • www.crownehealthcare.com

30 the business view SEPTEMBER 2017 MEMBER news

degree in supply chain Kendall Wall was named management from Auburn SMG’s general manager for the University and a master’s degree Arthur R. Outlaw Mobile Stephen in business administration Convention Center, Mobile Mayfield was from Duke University, with Civic Center and Mobile named chief an emphasis in both financial Saenger Theater. quality officer analysis and leadership and Wall has 30 years of for Providence ethics. experience in operations and Johnson Simmons Hospital in ✱ management of public facilities. Mobile and He is a graduate of the Sacred Heart Mayfield Professional Association of Health System in Pensacola. Facility Management School and Mayfield brings more than 25 Senior Executive Symposium at years of experience working Cornell University. Wall earned with hospitals and health a master’s degree from the systems across the country. He University of Oklahoma in Litton Hollis completed a doctorate in facility management/sports healthcare administration at Smith MacArthur administration and a bachelor’s the Medical University of degree in athletic administration/ South Carolina, earned a mathematics from the University master’s degree in business of Southern Mississippi. administration from Emory ✱ University and a bachelor’s Berkshire degree in economics from Hathaway McClantoc Carver Georgia State University. HomeServices ✱ Gonzalez Madison Cooper & Co. Roberts Brothers added new Mississippi Export Railroad EXIT Realty Lyon welcomed Inc. Realtors agents Dennis Johnson, Joby named Kate Luce president and new agents Larrica Smith, welcomed Simmons, Tasha Litton, Tonya CEO. At 29, she is the youngest Renee MacArthur, Maria new associate Hollis, Rebecca McClantoc female CEO in the railroad Gonzalez and Glynis Madison. Brett Carver Michelle Smith. Smith and . industry. Luce holds a bachelor’s

the business view SEPTEMBER 2017 31 MEMBER news

brings more than 30 years of LandrumHR, Mobile Arc, a nonprofit that experience in public accounting. a professional promotes and protects the She earned a bachelor’s degree employer human rights of people with in commerce and business organization in intellectual and developmental administration and a master’s Pensacola, Fla., disabilities, welcomed Ashley degree in taxation from The announced Babb APR as the agency’s first University of Alabama. David full-time public relations Cummings Jones ✱ McCullough as McCullough director. Babb has more than 20 Wilkins its new chief technology officer years of experience in television Miller LLC (CTO). news and public relations. accounting and ✱ advisory firm Craig Davis joined the named Stacy Mobile Gas, along with city corporate Cummings officials and project partners, management CPA, Erin Jones dedicated a new passive Knosher Winston Loper team at Image CPA and Leigh greenspace at 804 Dr. Martin Hotels Inc., Knosher CPA as partners. Luther King Jr. Ave. Caldwell based in Cummings received a bachelor’s Field honors Mobile Gas Savannah, Ga. Davis degree in accountancy from the founder James Henry Caldwell He now leads the sales team for University of Mississippi. She for bringing the concept of the the Hilton Garden Inn - also holds a business valuation manufactured gas business to Mobile West and the credential and is certified in Mobile. HEPACO served as financial forensics. Jones earned Springhill Suites by Marriott Everett Boone contractor on the project. a bachelor’s degree in business - Mobile located in Mobile. ✱ Better Homes and Gardens Davis earned a bachelor’s administration with a The Gulf Coast Exploreum Real Estate - Generations degree with a focus in business specialization in accounting and added extra benefits to its added new agents Quincy management at the University a master’s degree in business membership program, including Winston, Ryan Loper, Philip of South Alabama. administration from Spring Hill IMAX movie tickets and extra Everett and Jennifer Boone. College. Knosher, a former guest passes. Call 251-208-6873 accounting business owner, for more information.

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32 the business view SEPTEMBER 2017

MobileCOCQtrPgAdSep2017.indd 1 7/10/2017 4:44:53 PM MEMBER news

Jones Walker Consulting an organization of 41 colleges, SSAB Americas beat out LLC and United Kingdom- universities and schools. The steel industry competitors to based OCO Global announced association fosters intentional win a 2017 American Metal a strategic alliance that will Christian education, while Market (AMM) Award for Steel allow international businesses cooperating in the mutual Excellence for Environmental to enter the U.S. market more well-being of each member. Responsibility/Stewardship. swiftly and with more support. ✱ This is the second time SSAB ✱ Hand Bailey Hammack Americas has won the award. MTI Business Solutions Arendall LLC Owen Bailey and Stan In addition, the company was recently designated as an announced Hammack, affiliates of received the Environmental American Staffing Association firm member University of South Alabama Responsibility Award for its Approved Continuing Education J. Burruss Health System, known as USA achievements in operating as Provider. Training and “Buzzy” Riis Health, were recently recognized good stewards for the professional development was elected to a by the Alabama Hospital environment. The company’s programs are now pre-approved three-year term Riis Association. Bailey, a fellow nomination focused on key for continuing education hours to on the executive council for the with the American College of projects related to environmental maintain the ASA-administered Association of Defense Trial Healthcare Executives, was responsibility, including the credentials for Certified Staffing Attorneys (ADTA). Riis earned named chairman-elect for the launch of EcoSmart in 2016. Professional (CSP), Certified a bachelor’s degree from association, as well as the Search Consultant (CSC), Washington & Lee University alternate delegate to the Submission deadline for Member News Certified Health Care Staffing and a law degree from The American Hospital Association’s is two months prior to publication. Professional (CHP) and University of Alabama. regional policy board. Hammack, ✱ News releases should be one or Technical Services Certified recently retired as vice president two brief paragraphs. Photos must be SM (TSC) credentials. The BASF facility located in of USA Health, received the 2017 professional headshots, labeled with McIntosh won the Operational Special Citation Award for his the person’s last name, and must be Excellence Leadership award long-tenured leadership with presented by Frost & Sullivan. 300 dpi at full size and saved in an eps, University of Mobile was the Association’s Medicaid Company representatives tiff or jpg format. Send your information accepted as a member of the Task Force. accepted the award for McIntosh’s to [email protected]. International Association of innovative work to improve the Baptist Colleges and Universities, customer experience.

Saturday, September 23 at 7:30 p.m. Sunday, September 24 at 2:30 p.m. Saenger Theatre

Featuring music of the Russian ballet! Tickets start at $15!

MobileSymphony.org | 251.432.2010

the business view SEPTEMBER 2017 33 ANNIVERSARIES Members are our greatest asset. Please show your support through the patronage of these businesses. Are you 35 years 1-4 years BB&T Alabama Baptist Children’s Dale Carnegie Training of Homes the Emerald Coast Altegra connected... Rush Truck Center of Mobile AMA Lighting LLC to the latest business news in the American Tank & Vessel Inc. 30 years Ashton and Co. Inc. Mobile area on a weekly basis? The Trophy Shop Inc. Bill Hart Consultants Business Interiors 25 years Collette Vacations Peters Financial LLC Container Yard 20 years Crenshaw Machine Systems Mobile Area Chamber of Commerce Cunningham Bounds LLC the Byrd Surveying Inc. Industrial Valve DTI Partners Inc. McDowell Knight Roedder Easy Money – 7740 Airport Blvd. weekly & Sledge LLC Zimlich’s Patio & Garden Expeditors d/b/a Elizabeth’s Garden Felder Services LLC If not, then subscribe now for Half Shell Oyster House 15 years Holiday Inn Express & Suites FREE by sending an e-mail to Ascension Funeral Group Mobile West I-10 http://bit.ly/1lN15uG Felix’s Fish Camp International Fire Protection Just Write Charles J. Keith DMD Love’s Travel Stop 10 years Nfina Technologies Inc. 5 Rivers ~ Alabama’s Delta Norden Realty LLC Resource Center Oak Hollow Farm Inc. ADVERTISERS’ INDEX Gulf Coast Air & Hydraulics Park First LLC Marine & Industrial Pediatric Associates of AltaPointe Health Services...... 32 Mediacom...... 14 Supply Co. Inc. Mobi le PA Rubber & Specialties Inc. BancorpSouth...... 28 Mobile Symphony Orchestra...... 33 Rangeline Storage Sherwin Williams Co. C Spire...... 2 Page & Jones Inc...... 19 Robert Dueitt Construction LLC Seapac Inc. Coast Safe and Lock...... 33 Partners for Environmental 5 years Shred-It Progress...... 27 ASF Intermodal LLC Coastal Alabama Community Sonovision USA Inc. College...... 11 Regions Bank...... 25 Community Bank Southern Smiles Community Bank...... 9 Renasant Bank...... 7 Covenant Christian School Stantec Hillcrest Optical Inc. Crowne Health Care of Mobile.... 30 Service 1 Federal Credit Union.... 32 STI Marine Firestop Inc. Immediate Care of the South Cypress Employment Services...... 3 The Maids...... 27 Universal Precast Inc. Mobile Mask Gwin’s Commercial Printing...... 31 Trustmark...... 21 Vallas Realty Publix Super Markets Inc., Von’s Bistro Interstate Printing & United Way of Southwest Hillcrest Rd. Graphics Inc...... 26 Alabama...... 12 Zaxby’s – Cottage Hill Publix Super Markets Inc., Lagniappe...... 31 Wonderland Express...... 20 Airport Blvd. Logical Computer Solutions...... 8 Earl D. Rogers DMD, PC Safe Harbor Financial LLC The Gardens at Wellington The Mobile Area Chamber was awarded a five-star rating by the U.S. Chamber of Commerce, the highest designation given. CONNECT Of the 6,936 chambers in the U.S., only 203 with the Chamber >> are accredited, and of those only 103 have achieved five-star distinction. @MobileChamber Mobile Area Chamber

The Mobile Area Chamber has been accredited by the U.S. Chamber since the designation’s inception more than 40 years ago. FOLLOW www.mobilechamber.com/blog the Chamber’s Blog >>

34 the business view SEPTEMBER 2017 new MEMBERS

Know a company interested in benefiting from Chamber membership? Contact Jackie Hecker at 251-431-8642 or [email protected] or Emily Hatcher at 251-431-8619 or [email protected]. Also, find a membership directory at www.mobilechamber.com.

1702 Real Estate City Hope Church iCater Weddings & Events LLC Proclaim VoIP Melanie Bunting-Seymour Josh Sullivan Shani Tinsley Kristina Barrett 34 S. Layfette St. 10063 Rockwell School Dr., Ste. A P.O. Box 180212 P.O. Box 160705 Mobile, AL 36604 Spanish Fort, AL 36527 Mobile, AL 36618 Mobile, AL 36616-1052 251-463-3613 251-626-0123 251-289-0773 251-438-7497 www.1702realestate.com www.cityhope.cc www.icaterweddings.com www.proclaimvoip.com Real Estate Restoration Churches Event Planning Telecommunications

3 Circle Church Coldsmith Ryder & Associates Icon Creative Suite Rico Suction Labs Inc. Micah Gaston Bruce Coldsmith Mylan Dockery Stacy McPherson 150 S. Sage Ave. 3514 Montlimar Plaza Dr. 202 Government St. #214 P.O. Box 8186 Mobile, AL 36602 Mobile, AL 36609 Mobile, AL 36602 Mobile, AL 36689 251-479-4593 251-344-5551 877-778-0182 713-870-1690 www.3circlechurch.com Financial Advisors www.iconxyz.com www.ricosuction.com Nonprofit Organization Marketing Medical Equipment/Supply Dent Enterprises Air Hydro Power Inc. Jabaria Dent Legal Services Alabama Royal Property Management Scott Castleberry 2785 LeCren St. Ann Brown Marvin Dismukes Jr. 100 Oxmoor Blvd., Ste. 190 Mobile, AL 36607 104 St. Francis St., Ste. 700 P.O. Box 161604 Birmingham, AL 35209 252-545-2100 Mobile, AL 36602 Mobile, AL 36616 256-565-6340 www.dententerprisesinc.com 251-433-6560 251-479-2003 www.airhydropower.com Consultant www.legalservicesalabama.org Property Management Industrial Supplies Nonprofit Organization Experimac Central Mobile Sprint à la cork Elise Labbe’-Coldsmith Lipford Construction Inc. Kay Ward Kenny Dumas 3202 Dauphin St. Bob Caron 4027 B Airport Blvd. 6808 Airport Blvd., Ste. B Mobile, AL 36606 75 Midtown Park E. Mobile, AL 36608-2201 Mobile, AL 36608 251-308-8276 Mobile, AL 36606 251-340-8089 251-652-3950 www.experimac.com/ 251-476-3323 www.sprint.com www.A-LA-CORK.COM central-mobile-al www.todayshomeowner.com Wireless Communications Retail Food Outlet Computer Sales & Service Remodeling Strojny Financial Services Alabama Pipe Welders Academy Farnell Heating & Air Mary’s Southern Cooking Terance Carr Trey Byrum Conditioning Inc. & Catering 7355 Airport Blvd. 715 St. Emanuel St. H. R. Farnell Jr. Mary Smith Mobile, AL 36608-4505 Mobile, AL 36603 516 Holcombe Ave. 3011 Springhill Ave. 251-633-4226 251-222-9799 Mobile, AL 36606-1573 Mobile, AL 36618 www.strojnycorp.net www.alabamapipewelders.com 251-471-2674 251-476-2232 Financial Services Training & Development www.farnellac.com www.maryssoutherncooking.com Air Conditioning & Heating Restaurants Tindle Construction Badcock Home Furniture & More Contractors Brandie Binning Allen Kirksey MMR Constructors Inc. P.O. Box 1092 P.O. Box 190638 GAF Henry Vadnais Saraland, AL 36571 Mobile, AL 36619-0638 Courtney Bowlus P.O. Box 84210 251-675-6117 251-653-9575 2400 Emogene St. Baton Rouge, LA 70884-4210 www.tindleconstruction.net www.badcock.com Mobile, AL 36606-1888 225-756-5090 Contractors-General Furniture Stores 251-450-6268 www.mmrgrp.com www.gaf.com Electrical Contractor-Industrial Walt Vickers DMD The Blind Mule Roofing Materials-Manufacturers Julie Cornelius Ed Walker Moe’s Southwest Grill 1200 Montlimar Dr. 57 N. Claiborne St. Girl Scouts of Southern Alabama Jeff LaCour Mobile, AL 36609-1501 Mobile, AL 36602 Jessa Pippin 4308 Lakewood Drive 251-42-0380 251-694-6853 3483 Springhill Ave. Mobile, AL 36608 Dentists www.theblindmule.net Mobile, AL 36608-1522 251-342-5233 Restaurants 800-239-6636 www.moes.com/find-a-moes/ Waitr www.girlscoutssa.org alabama/mobile/268 Jerel Inge Cain & Associates Engineers & Nonprofit Organization Restaurants 1100 Bertrand Dr., Ste. B Constructors Inc. Lafayette, LA 70506 Hal K. Cain PE Girls on the Run South Alabama Optum 337-573-9434 1201 Montlimar Dr., Ste. 675 Mary Candace Vegliacich Charlotte Wynn www.waitrapp.com Gateway Center West P.O. Box 850722 22 Inverness Center Pkwy., Ste. 350 Food-Carryout Mobile, AL 36609 Mobile, AL 36685 Hoover, AL 35247 251-473-7781 251-421-9369 205-948-1826 As of 6/30/17 www.hkcain.com www.girlsontherunsouthal.org Medical Service Organizations Engineers Nonprofit Organization Prestige Event & Entertainment Camp Bow Wow, West Mobile Hoist & Crane Service Group Center Kayla Strauss Robyn A. Fuller Robert Brown 65 Border Circle East 1733 Industrial Park Dr. 7054 Howells Ferry Rd. Mobile, AL 36695 Mobile, AL 36693 Mobile, AL36618 251-414-7445 251-602-0898 251-316-3191 Pet Boarding www.hoistcrane.com www.prestigeeventsofmobile.com Cranes - Overhead Rental Facility

the business view SEPTEMBER 2017 35 PRSRT STD U.S. Postage PAID Mobile, AL Permit #346

believe in mobile belong to the chamber

we’re good for business … your business

It’s tough running a business, but it’s easier when the Mobile Area Chamber of Commerce has your back. Most of our more than 2,200 members are small businesses working to make a living and make a difference. The Chamber does more than build a strong economy – we offer prime networking venues to develop new contacts and solid resources to help you start, manage and grow your company. Believe in a strong future for Mobile. Belong to the Chamber – because it’s good for business and good for Mobile.

36 the business view SEPTEMBER 2017 www.MobileChamber.com