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Aston World April 2017 Issue 1.Pdf Issue 1 | April 2017 Welcome! Welcome to the first edition of Aston WORLD! As you can see we have successfully launched Aston Services Group from the merger between Cleanall Services and Care Facility Management. Here is our new brand alongside our new Service brands. We have also launched a new website for the group - www.astonservicesgroup. co.uk and have our new Head Office address: Aston House, Aston Way, Moss Side Development Park, Leyland PR26 7UX alongside our Leeds Office: St. John’s Offices, Albion Street, Leeds LS2 8LQ. Liverpool John Lennon Airport Faster, Easier, Friendlier We are delighted to announce the recent award Elsewhere in of cleaning and associated services contract at Aston World Liverpool John Lennon Airport. St. John’s, Leeds The Airport is one of the UK’s UK and Europe making it the 12th longest established, having been busiest airport in the UK. Industrial Update officially opened in 1933. The Alistair Clayton said, “We were Karcher / Clean Sweep Airport is also one of the area’s successful in gaining this contract major employers, attracting inward Employee awards through our transparency, investment and bringing significant commitment and our overall Realm re-award tourism benefits, helping to boost understanding of the challenges the region’s economy. LJLA is a Ridings Security faced. Our unquestioned significant driver of prosperity in enthusiasm to be involved with Cornmill Shopping Centre the region and the North West and such a prestigious and renowned North Wales as a whole, bringing an BIBAs Sponsor UK wide entity means that we are estimated £440 million per annum looking forward to delivering the The Wheatsheaf, Rochdale in GVA and supporting 12,000 jobs exacting standards the Airport and across the Northern Powerhouse Freeport Refurbishment its passengers deserve.” region. LJLA handles over 4.8 million passengers per annum and Approved Contractor has over 60 destinations to the Scheme award 2 Aston WORLD Aston Services Group are delighted to announce their sponsorship of the Construction Business of the Year category in the forthcoming BIBAs 2017 Awards. Having previously been a double winner at BIBAs 2015 and a judge for BIBAs 2016, we feel that supporting the BIBAs is a natural step in continuing to support Lancashire’s premier business awards and continues to underpin our commitment to the regional economy and to the North West Chamber of Commerce. Further information on the awards can be found at www.thebibas. co.uk St John’s Shopping Centre We were delighted to be awarded the cleaning and security services contract at St John’s Shopping Centre in Leeds – the centre sits in the heart of Leeds’ vibrant city centre with over 30 shops set on 2 floors. The factors behind the award and a focus and attention on the centred around our known smallest details which often make We are delighted to abilities to deliver against the biggest difference.’ have successfully our commitments, our open, The St John’s Centre is an indoor personable working style and our achieved our shopping centre in Leeds, West understanding of the dynamics Approved Contractor Yorkshire, England. The centre is affecting a shopping centre. surrounded by The Headrow to the Scheme award. James Wheeler, Managing Director south, Albion Street to the west This award, in conjunction with our commented ‘ We are delighted to and Merrion Street to the north. ISO 9001 and 14001 accreditations, be working with Susan Mendoza The centre has over 30 shops and clearly demonstrates our (Centre Manager) again to provide operates over 2 floors with an commitment to quality, systems her and the St John’s Centre annual footfall in excess of 7 million and processes to underpin our with a people first approach, per annum. ‘people first’ approach within our unquestioned levels of commitment security offering. Issue 1 | April 2017 3 Cornmill Shopping Centre Aston Services Group & Tesco Express with a primary retail catchment population of announce the award 242,900 and 402 space car park of the dual services and an annual footfall of over 6 contract to Cornmill million. Shopping Centre, Alistair Clayton commented – ‘the dual award of the Cornmill Darlington. and Ridings Shopping Centres is The contract, for cleaning and a clear demonstration that the security provision, is for the New ethos and values by which Aston River Retail portfolio (which also Services Group operates with our includes The Ridings, below) people first approach, attention to detail and strong client focus are Cornmill Shopping Centre is a recognised and valued by clients. dominant covered shopping centre located on Priestgate in central We’re looking forward to working Darlington with over 40 shops. It is with the centre over the coming anchored by a brand new Primark years to deliver a first class and TK Maxx along with other well cleaning and manned guarding known names such as Next, HMV, services solution’ Waterstones, W H Smith, Topshop Ridings Shopping Centre Aston Services Group have been awarded the Security Services contract for The Ridings Shopping Centre, Wakefield. After successfully delivering the refurbishment completed in 2008 cleaning services contract for the comprising 3 new entrances, 2 new last 2 years, the award is a natural feature lifts, re-configured food progression and now takes the court, extensive mall redecorations on-site services team to over 40 and total rebranding. The centre strong (combined). benefits from 3 separate car parks providing 1,100 spaces with direct Using our skills and knowledge of access to the malls. The centre the Approved Contractor Scheme houses a mixture of high street (ACS) we are looking forward to stores, specialist shops and a food working alongside the in-house court and national retailers, with security team and enhancing the Primark, Morrisons, Boots and M&S security processes. as the anchor stores. Wakefield is The Ridings Shopping Centre is a key commercial centre in West situated in the heart of Wakefield. Yorkshire and in 2011 the city The property is freehold had a primary retail catchment and part long leasehold with population of 400,000 people, approximately 267,000 sqft of retail ranking it 57th in the CACI Retail accommodation (110 units) over Footprint Ranking with weekly 3 floors. It was built in 1983 and footfall of 206,000 people. has been subject to a significant 4 Aston WORLD People in the news ‘Going above & beyond’ 25 years’ service Pictured below is Gemma of Gemma’s efforts going above Walkin, Facilities & Maintenance & beyond in terms of securing Administrator, receiving an her first ever PPM contract using award today in recognition of her your own initiative which has now fantastic efforts... resulted in additional reactive work Gemma is pictured receiving being placed with Aston Services her award from James Wheeler, Group. Managing Director, Aston Services Thank you Gemma for your efforts Group which is in recognition & we look forward to many more... Today saw the 25th anniversary of John Gutridge’s service BBC Radio Lancashire to the Cornmill Shopping Centre in Darlington... John began working at the centre in its final stages of construction as a security officer on the 30th March 1992 and has been a permanent fixture there ever since. John then progressed to become the Systems Co- ordinator at the centre in addition to becoming a highly proficient CCTV operator. John is shown being presented with a celebratory cake and gift for achieving this fantastic milestone by Susan Young, Centre Manager & Dave Flynn, Facilities Manager All of us at Aston Services Group would also like to take this opportunity to thank John for his many years of service, to wish Alistair Clayton (far right) promoting the BIBAs on BBC Radio Lancashire him all the best and to say how - pictured here with John ‘Gilly’ Gilmore, Presenter and Norman Tenray, much we’re looking forward to Non-Executive Director at North & Western Chamber of Commerce his next 25 years Issue 1 | April 2017 5 Supervisor commended for Going the extra mile… outstanding customer Airport in the last six and he is an absolute credit to Aston Services service Group and to the airport. The picture shows Mark being presented with his award by Alistair Clayton, Commercial Director, Aston Services Group and Dave Briggs, Head of Customer Care at Liverpool John Lennon Airport. Please see below a copy of the note received from the family concerned. Paul Isherwood, site supervisor at Lakeside Dear sirs, Village (outlet shopping On the 5th of January my wife landed at Liverpool airport, and centre in Doncaster asset found that her phone would not managed by Realm Limited), work, she asked one of your staff has been awarded the Mark McCaw, Shift Supervisor at if she could borrow his phone he Employee of the Month by Liverpool John Lennon Airport said of course she could and he Aston Services Group. In has again delivered outstanding refused to accept any money for two separate incidents, Paul customer service and went the the two calls she made to Lisbon. The staff members name is Mark helped save a customer’s life Extra Mile with a simple act of kindness and compassion McCaw from clean all please and also was instrumental which helped a lady who needed thank this man for us, He saved in the success of a police assistance. This is Mark’s second my wife from a lot of distress he investigation into damage to commendation from members went way beyond the call of duty. a car. of the public in the course of his Yours appreciated Centre Manager, John Magee of duties at Liverpool John Lennon Brian and Kathleen Schofield Realm, said, “Paul’s ‘can do’ attitude is infectious! This is fully deserved and I am pleased that we are Outstanding customer service is recognised rewarding his loyalty”.
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