System Requirements

Signiant Manager/Media Exchange Web Server/Media Signiant Agent/ Media Exchange Server/Media Shuttle Web Browser Support

Shuttle Enterprise Enterprise Signiant Manager/Media Hardware Hardware Exchange/Media Shuttle Enterprise

l CPU: dual-core processor, 2 GHz or higher l CPU: Pentium dual-core processor, 2 GHz or Windows XP,

l higher l Memory: 4GB minimum, 8GB recommended (>4GB requires 64 bit l 7, 8, 9 oper- ating system) Memory: 2 GB l minimum Mozilla Firefox 3.6, 4, 7 - 14 l Shared Memory Segment: On Linux, ensure the shared memory l l Google Chrome 10, 15 - 20 segment is set to a minimum of 512 MB Disk Space: 400 MB (preferably 1 GB) l Disk Space: 4 GB minimum (40 GB recommended). Additionally, 400 MB Java Runtime: 1.5_0_16 or higher, 1.6, 1.7 l Network Connection: 100 Mbps or free for /tmp folder on UNIX/Linux, or for C: on Windows Macintosh OS-X 10.5 faster l Network Connection: 100 Mbps or faster l Apple Safari 5.0, 5.0.6 Operating Systems Operating Systems l Mozilla Firefox 3.6, 4, 7 - 14

l Linux RedHat/CentOS 5.3+ (32-bit & 64- Java Runtime: 1.5_0_16 or higher, 1.6 l CentOS 5.3+ (32-bit & 64-bit) bit) l l Macintosh OS-X 10.6, 10.7 Linux RedHat 5.3+ (32-bit & 64-bit) Linux RedHat/CentOS 6.0+ (64- l bit) l CentOS 6.0+ (64-bit) l Apple Safari 5.0 - 5.1.7 l Linux RedHat 6.0+ (64-bit) Macintosh OS X 10.7 (, 64- l Mozilla Firefox 3.6, 4, 7 - 14 l bit) Windows 2008 R2 Server (64-bit) l Java Runtime: 1.6 Macintosh OS X 10.5, 10.6 (PowerPC & Intel, 32-bit & 64- VM Ware Supported bit) Browser Requirements l Solaris 10 (64- l All Manager operating systems. bit) l Cookies and JavaScript enabled Note: High availability is supported on a Linux RedHat cluster only. l Windows Server 2008 R2 (64- l Pop-up blockers disabled bit) l Windows Server 2003 R2 l Java Runtime installed (64-bit) l Windows 7 Port Requirements

l User to Web Server: TCP 443 l Manager to and between Agents: TCP 443, 49221 / UDP 49221- l User to Media Exchange Relay / Media Exchange Agent: TCP 80, 49221 / UDP 49271 49221-49271 l Agent / Relay to and between Agent / Relay: TCP 49221 / UDP l Media Exchange Relay to Media Exchange Agent: TCP 80, 49221 / UDP 49221- 49221-49271 49271 l Content Point to and between Content Point: TCP 49221 / UDP 49221 -4927 1 Additional Specifications

Cluster Set-up : You MUST set up and configure your clustered environment BEFORE installing the Signiant clustered Manager. Make sure your clustered environment is set up and working. A FULLY WORKING cluster is essential to having a reliable, working Signiant Manager. Details on how to set up a Linux cluster are available at http://www- .redhat.com/cluster_suite. Clustered Agents: Signiant only provides support for active/passive style clusters (please consult Kb http://www.signiant.com/support/case-management---knowl- edge-base/ for more info.) Agent/Media Exchange Server: Agents/Media Exchange Servers have to contact the Authentication Web Server on TCP 443 in order to perform SOAP authentication. Time Synchronization : Date and time must be accurately set. Utilization of an NTP Server is recommended. Windows Specifications: User Access Control (UAC) must be disabled and Data Execution Prevention (DEP) must be enabled for Windows programs and services only.

System Requirements Release 10.0.0 Page: 1