RISK MANAGEMENT CONSULTANTS SM T

ICA... A Treasured History

1 ICA... Protector of Policyholder's Interests

4 Risk Management Program Audit & Marketing Services

6 Mergers & Acquisitions Due Diligence Consulting Service

8 Contractual Review of Insurance Clauses, Indemnification Clauses & Lease Language

9 Design & Management of Certificate of Insurance Program

10 Directors & Officers Risk Assessment Service

12 First Party Property Claims Preparation & Recovery Service

14 Employee Benefit Consulting Service

16 Expert Witness & Litigation Support Service

18 Additional ICA Services

19 List of Client Industries ICA.... A TREASURED HISTORY

- n the early years of the past work in 1947. He learned the can vary so significantly and century, Saul Ackerman and business of insurance and risk must be challenged, not just -1 Irving Bean, both accountants identification from the stand- blindly accepted. and attorneys, determined that point of the unbiased third there was no service offering party, the nuances of the insurance Finally, as counselors, the founders objective risk and insurance contract, the pitfalls of the of ICA sought to provide invalu- assessment for business. insurance community, and how able counsel to their clients in all a business owner can benefit areas of risk management. Seizing on the opportunity, they from pure consultative guidance. developed a specialty in advising In 1956, George Wall and ICA has grown from a small their clients on what to look for Irving Bean established Insurance boutique insurance consulting firm in their policies, how best to Consulting Associates, ICA. to a national risk management contractually protect their Their motto was the pursuit of consulting firm comprised of a assets from physical loss, and the Four C's of Insurance: multi-talented, diverse collection how and where to purchase Coverage, Company, Cost and of professionals. their insurance. ICA's founders Counsel. started providing insurance Barron S. Wall joined ICA in 1973, consulting services on afee-for-dervice First, they stressed that an insurance and he and the current Associates basis only, thereby becoming contract provides coverage and that have worked together for many the pioneers in the industry we each and every term within that years to grow ICA into the suc- know today as risk management contract is negotiable, amendable, cessful service firm it is today. consulting. and improvable. ICA is currently rated as one of It was under the tutelage of these Second, the insurance company the top risk management firms in two individuals that the late insuring a client must be solid, North America, and serves clientele George Jack Wall, a summa cum secure, ethical, and trustworthy. both nationally and internationally. laude MBA graduate of New ICA looks forward to another York University, first came to Third, the cost of insurance hundred years of success.

In Memoriam to ICA's Founder - George Jack Wall, CLU, 1925 - 1994

I IICARISKC MANAGEMENT CONSULTANTS=""

CA's founders recognized the improvements, to assure that they inherent conflict of interest that are accessing and applying the I exists between the policyholder most current and cost effective and their own insurance brokers, risk management solutions. agents or insurance companies who are driven by their own need to sell ICA implements these solutions insurance products and not always and monitors the client's service for the good of the policyholder. providers including brokers, agents, insurance companies Protector of As risk management professionals, and other insurance professionals, policyholder's ICA's Associates fill this gap by to assure the client's assets and providing experienced, unbiased business endeavors are properly interests. counsel and uncomplicated advice protected from a risk management to clients. ICA's professionals perspective. ICA provides design and implement the most the following services: optimal and cost effective risk ICA sells no insurance, accepts management programs based on no commissions and does not • RISK MANAGEMENT superior risk management strategies participate inany premium savings. CONSULTING that are not generally recommended ICA is a pure consulting firm paid by insurance providers. on a fixed fee, time and expense, • EMPLOYEE BENEFIT or project basis only. ICA remains CONSULTING As former CEOs and CFOs, objective, motivated solely to ICA's Associates perceive risk design and implement a compre- • EXPERT WITNESS & from the business owner's view- hensive and affordable risk man- LITIGATION SUPPORT point rather than that of the agement program for its clients. insurance industry. With ICA as your advocate, you • EXECUTIVE INSURANCE are able to flourish in the business REVIEW ICA strives to provide the highest you know best, assured that your level of intellect, creativity and risk management concerns are • BUSINESS CONTINUITY & awareness in developing and managing properly protected. DISASTER PLANNING the client's risk management and insurance programs. ICA advises clients in a wide spectrum of industries that collec- ICA's Associates actively study the tively spend billions of dollars insurance marketplace to remain for risk management products knowledgeable of all developing annually. For a detailed listing of insurance coverage changes, ICA's areas of expertise, see the trends, programs, and policy List of Client Industries.

-3- Mergers & Acquisitions Due Diligence Consulting Service

company's merger and acquisition decisions present Aunique risk management challenges that are not readily identified from a mere examination of a company's contracts and financial statements. Even experi- enced accountants and attorneys can find the task difficult.

Overlooking risk management issues could give rise to unforeseen liabilities and costs after the acquisition is completed. Many a failed acquisition has led to lawsuits against directors and officers. And in many cases the prime cause turns out to be a failure to recognize all liabilities and exposures attendant with the acquisition, even when the merger was intended as merely a purchase of assets!

Given the tight timeframe within which most mergers and acquisitions need to be consummated, ICA's consultants are invaluable due diligence team members. They provide the confidential support and expertise the client's accountants, ICA provides confidential advice attorneys and management team need to evaluate the acquisition from and support to the a risk management perspective. client's acquisition team.

6 Overloaded Electronics Firm Shocked by Savings

ICA's Mergers & Acquisitions Due costs from retrospectively rated Diligence Consulting Service programs, possibly caused by plant includes the following: closings, retentions, self-insured plans, "tail" and "terminal" liability • Assist the client in developing a obligations. checklist of documents to be obtained and questions to be asked, from a • Advise the client on minimizing the A multinational electronics risk management perspective, to risks of financial loss assumed by client acquired a house- hold products company. properly evaluate the acquisition. the client when taking over leases Each company had claims and other contracts. departments and third • Review the target company's assets, party administrators locations, operations and exposures (TPA) to manage prod- and advise on how these could ICA uct liability claims. affect the client's future insurance is your coverage availability and premiums. due diligence The TPA employed local expert. counsel, and together • Review the transaction agreement they reported claims to from a risk management perspective the insurance company. with regard to the target company's • Analyze "hold harmless" and This arrangement caused insurance program, including "indemnification" clauses in the significant cost and products and operations liability, transaction agreement and other reporting redundancies. employee benefits, environmental critical agreements, suggesting matters, workers compensation, etc. changes for the client to review ICA recommended selecting with their counsel to meet the a national claims counsel • Review the target company's client's risk transfer objectives. with presence in numer- claims filed (both accepted and ous cities, acceptable to denied) under all lines of insurance, • Advise the client on compliance the insurance company, discontinued operations and products. and notice requirements under the to act as both TPA and client's and the target's insurance local counsel, thus elimi- • Advise the client on potential programs triggered by the acquisition, nating layers of cost hidden liabilities and excessive such as "Discovery" period elections. generation based on the insurance defense handling specifications produced by ICA.

With ICA's creative approach the client saved $2.5 million in defense costs over the next three years.

- 7 - Contractual Review of Insurance Clauses, Indemnification Clauses & Lease Language

egal and business perspectives „,000 are not always in line with busi•ness,r Lthe risk perspective. Therefore, ,ness. these documents should be reviewed 1. by not just your attorneys, accountants and insurance brokers, 1. T occupation a r but also by a risk management foop professional trained in evaluating est d what risks lie within the contract, and how best to transfer or manage immercial, industrial, or that risk. An analysis is necessary 2. Dar to understand the risks inherent in business. the agreement, which may not be readily apparent to other profes- ommercial enterprise sionals representing you. 4. Vi . Busii Whether it be a lease, a merger or 5. Co, me or amount of co' . her bL acquisition agreement, a licensing 6. of a new product, or any contract 1. One's .'rcial dealing 'r interest requiring one party to hold harm- less or indemnify another, the (Calvin nuances in the drafting can have 2. Something involving one persoi 's no grave consequences on a business.

ICA's staff of attorneys and other pro- fessionals, well-versed in insurance contract language, can review your existing or proposed agreements. ICA will make recommendations to pass the risk of loss to the party better suited to handle the exposure.

All contractual agreements Once the language is finalized, have a certain level of ICA assures that the party to whom the risk of loss is falling is hidden risk associated with them. adequately insured. This may Client Prevented From Winding Up In The Doghouse

include properly naming the other ally protecting the client as it should. party as an additional insured, through both a certificate of ICA assists clients by not only insurance and actual insurance reviewing and recommending certain policy endorsements. language inthe agreements before they are signed, but also by working DESIGN & MANAGEMENT OF with the client to establish an CERTIFICATE OF effective program of insurance cer- INSURANCE PROGRAM tificate management. A leather apparel manu- In many business agreements, one facturing client advised party is required to indemnify or ICA's experts assure ICA that multiple hold harmless the other, by pro- that a client's break-ins had occurred viding both adequate insurance insurance program at their warehouse. protection and contractually agreeing that it will defend and meets the needs The client hired a secu- indemnify the other party in the of its contractual rity company with a guard dog operation to event of any claim relating to the obligation. terms of the subject agreement. Yet release dogs to patrol so many businesses simply rely on the property at night. the terms of the agreement itself as ICA creates guidelines for requisition its only means of protection. and validation of accurate certificate ICA reviewed the contract documentation. One critical compo- with the guard dog Too often, ICA's experts have seen nent includes a review of the third company to find that: these agreements, insurance con- party's insurance policies and endorse- tracts, and endorsements that purport ments to assure adequate coverage 1) the client was indem- to protect the client's business inter- is provided from that party's insurer nifying and holding ests in a particular agreement, but by actual endorsement. harmless the security merely refer to outdated and inaccu- company, and... rate insurance clauses or coverages ICA manages the program on the that provide little or no protection. client's behalf or trains the client's 2) the security company staff to perform all language was offering no insurance 1 ICA provides expert insight to assure analysis and follow up for the for injury to third parties that the certificates and endorsements certificate program, based on the or employees of the client. demanded by the contractual agree- client's direction and own staffing ments a company enters into are actu- requirements. Based on ICA's recommen- dation, the client immedi- ately replaced the security company with one that would assume all risk of injury from their dogs and provide proper coverage.

-9- Directors & Officers Risk Assessment Service

ne critical area often overlooked is how the 0 corporation's directors & officers liability coverage is affected by the changes instituted by the corporation and the board to comply with Sarbanes-Oxley and the new SEC rules.

Care has to be exercised in amending the corporation's bylaws, instituting procedures and controls, and implementing them to ensure that these are congruent with the conditions of the corpora- tion's D & 0 Liability Policies.

ICA's professionals, experts in the area of directors & officers liability insurance, can be invaluable to the client and its counsel. ICA can offer advice and support on how insurance coverage for the corpora- tion and its directors and officers should be tailored to respond to these changes.

The Sarbanes-Oxley Act ICA's Directors & Officers and the rules promulgated Risk Assessment Service includes by the SEC have cast a the following: significantly higher level of responsibility on a corporation's board, audit committee, and its directors and officers.

- 10 - Holes In Bylaws Were Draining Director/Officer Coverage

• Reviewing the client's bylaws as audit committees, Side A coverage, they relate to indemnification of entity coverage, order of payments, directors & officers. specific policy exclusions, sever- ability, restatement, etc. • Reviewing individual indemnifi- cation agreements with directors & officers. New SEC rules require an A federal financial institu- tion retained ICA's "Sox • Reviewing the applicable state's assessment of your Services" to perform a laws relating to indemnification, risk assessment of its punitive damages, etc., relative to Directors and bylaws and indemnification the bylaws and the indemnification Officers Insurance agreement. agreements. Program. ICA found numerous dis- • Reviewing the client's Directors crepancies between the & Officers Liability Policies and • Providing benchmarks and other language of the bank's advising on inconsistencies comparative information for the bylaws and the wording in between the policies and the client's choice of Directors & their Directors and bylaws/in' demnification agreements. Officers Liability Policy limits, Officers Liability Policy retentions, combination of coverages which would have prevented • Reviewing Sarbanes-Oxley and and insurance companies. full coverage from being SEC rules promulgated thereunder available if a director or vis-a-vis the client's Directors & • Advising the client on develop- officer was sued. Officers Liability Policies and ments in the directors & officers advising on potential scope and/or liability insurance marketplace, Furthermore, ICA pointed lack of insurance coverage for including newly evolving policy out that the broad wording probable causes of action likely to forms and endorsements, impact of the bank's indemnifi- arise from the implementation of of ongoing SEC rule promulgation cation obligations the Act and the SEC rules. on directors & officers liability would require it to insurance coverage and other indemnify even where a • Advising on insurance coverages matters of concern (from a risk director or officer is a and alternatives available to management and insurance plaintiff against the address specific exposures and perspective) to the client's bank, clearly an unin- issues such as independent directors, directors and officers. tended and potentially significant cost.

The bank altered its documents based on ICA's recommendations. First Party Property Claims Preparation

Recovery Service

Many insurance companies now include coverage for the expense of claims preparation fees. ICA's First Party Property Claims Preparation and Recovery Service addresses all coverages within the client's prop- erty policy, from building loss, business interruption, extra expense, clean up and demolition, from subrogation through conclu- sion — all within the terms of the property policy. Public adjusters will offer to adjust a loss on a contin- gency fee, which is not covered by insurance companies, resulting in a conflict of interest. ICA's vantage point as an unbiased professional property claims management service can assist an insured in developing and handling its prop- erty claims with the added benefit of having the cost of its fees covered by the policy.

ICA's First Party Property Claims Preparation & Recovery Service includes the following:

• Evaluate the total impact of a ICA provides loss on a client's business and prof- itability. This includes loss aspects step-by-step guidance of building, demolition and increased in the handling and development cost of construction, personal property replacement cost issues, of first party business interruption, contingent property loss claims. business interruption, ingress/egress, extra expense, pollutant clean up, along with any concurrent insur- ance policy sources.

- 12 - This Time The Check Really Was In The Mail

• Business interruption losses • Identify any issues that may affect can encompass losses resulting recovery and work with the insur- from service interruption, payroll ance company, claims personnel and impact, contingent business others through dialogue and nego- interruption and extra expense, tiation to expedite settlement. cancelled contracts, lost business ventures, extended period of • Pursue Interim Loss Payments ICA's shopping center indemnity issues, and the like, from the insurance company in client in Louisiana which should be separately order to continue business as closely suffered millions in losses evaluated following each claim. to pre-loss cash flow as possible. from Hurricane Katrina. After ten months, the • In handling business interruption Interim loss client's broker and claims, ICA controls the claim public adjuster failed to preparation process from start to payments can make obtain any remuneration finish. ICA manages each compo- or break a company. from the insurer. nent of the claim, including under- taking detailed analysis and calcu- ICA was engaged to lations of all elements of coverage. • Evaluate all subrogation possi- perform claim preparation This includes a review of original bilities, and pursue each possible services and within books, sales and profitability history party with supporting documen- weeks, the insurer and projections, and loss measure- tation, contracts, agreements, and tendered a $5 million ment, in order to create supporting loss information. advance payment to exhibits and any supplementary the client to commence information necessary for claims • Negotiate on client's behalf with repairs as a result of submission. subrogee and any relevant parties, ICA's intervention and to obtain optimal recovery. request to the insurance • Loss measurement criteria includes company for these a study of the necessary length of • In the alternative, where the funds. In addition, ICA's defined period of interruption, client has retained a public adjuster, claim preparation fees continuing costs, any fee based ICA manages and oversees the were covered under income, lost trading profits, public adjuster's performance to the client's policy. interest rate and spread of losses, ensure the claims process results any outsourced process delays or in the most favorable recovery The basic premise of delays in product offerings. for the client. insurance is to put the client back into the position he was in prior to the loss as soon as possible, not to wait until a claim is com- pletely calculated.

-13- Employee Benefit Consulting Service

t is increasingly difficult to find an insurance company Ithat offers fairly priced, consumer friendly, and reliable employee benefits.

Insurance buyers are constantly being bombarded by insurance brokers pushing a variety of health insurance programs that the insur- ance buyer does not understand.

ICA's objective counsel assists the client in evaluating insurance companies and brokers. ICA will explain the confusing insurance language to the client and assure that the insurance premium obtained is easily understandable and cost competitive.

ICA's Employee Benefit Consulting Service includes the following:

• Identify risk exposures stemming from group health insurance and other employee benefit plans.

• Analyze current plan design then compare and evaluate employee need to employer cost.

Everyday we hear news • Audit insurance policies, of increasing costs of endorsements, and invoices to verify rates and premiums for delivering health services.

- I-1-

TPA Negotiation Was Just What The Doctor Ordered

Mrs •

Dr. 1344. existing policies; analyze policies • Assist in pre-screening a for errors, omissions, overcharges managed care network to obtain and other deficiencies. competitive rates and pre-arranged discounted fees. • Prepare specifications, obtain and analyze quotations, and submit • Obtain proposals from audit recommendations to management. firms specializing in medical claims to audit the ongoing program • Conduct negotiations with and protect the validity of claims During a health benefits insurance companies, brokers and accumulated toward the aggregate and prescription drug agents to effect policy language stop loss. plan marketing project changes during the purchase or for a manufacturing renewal of insurance. client, ICA uncovered a ICA assists situation where the pre- • Assist in the selection of third- in keeping the scription drug program party administrators as well as cost of was offering price reviewing their agreements to rebate concessions to obtain favorable terms. employee benefits the client's third party under control. administrator (TPA). • Review and critique existing or assist in the development of new Rather than replacing employee manuals, in an effort to • Evaluate the effect of incentive the TPA, ICA openly reduce insurance premium costs programs in conjunction with well- addressed the situation in employee benefits liability, ness programs in order to further with the TPA, advising fiduciary liability or directors and reduce claims costs. that the client would officers liability policies by incor- move to a competitor if poration or amendment of certain • Assist in purchasing specific and these price concessions language in the manual. aggregate stop loss insurance. were not removed, even if this was a common • Review the entire scope of claims • Establish captive licensing. practice of prescription utilization to develop an effective drug companies. cost containment program. • Review employee benefits liability and fiduciary liability exposures ICA negotiated these • Analyze the potential for bringing arising from in-house claims concessions out of the claims administration in-house. administration. TPA's "backdoor" program so that the dollars were re-routed back into the client's pocket.

-15 -

Expert Witness & Litigation Support Service

CA's consultants, which include many former insurance /defense attorneys, are experts in uncovering the nuances in an insurance policy's language. This can mean the difference between coverage or no coverage.

As a pioneer in the field of risk management, ICA maintains an extensive archival Library & Research Center that contains historical policy forms, insurance company literature and marketing material, and resources on the developing customs and practices in the insurance industry. Such documents have been found helpful in proving insurance company intent during the policy drafting stage. Many times such documents have been the deter- mining factor in resolving a case in the client's favor.

ICA's Expert Witness & Litigation Support Services are provided by highly qualified Associates and consultants, who hold respected professional designations, such as ICA's expertise and JDs, CPAs, MBAs, CPCUs, insight into insurance litigation CICs, CRMs and ARMs. is often sought out by even the most reputable law firms and seasoned litigators.

- 16 - Faulty Umbrella Policy Almost Soaks Client

It is therefore critical to engage and business interruption losses well-qualified litigation support and negotiate with insurance com- and expert witness services, even pany adjusters and accountants. at the commencement of the claim/litigation process. • Research and provide Expert ICA was retained by the Witness Reports for submission to law firm representing a As insurance claims have become courts in support of the client's Condo Association who larger and more frequently position. sued a contractor for contested, these costs have a sub-par work performed significant impact on a company's • Assist in auditing premium on its building by a bottom line. development under retrospective, subcontractor. deductible and other loss sensitive ICA's Expert Witness and Litigation rating plans, as well as permissible The contractor's general Support Services include the following: rates and charges. liability policy had paid its limits, but its • Provide objective, expert advice in umbrella policy had insurance-related litigation, insurance With insurance denied coverage based coverage and claims handling issues. litigation, finding the on a policy exclusion for "work performed by • Advise and testify on customs right expert others on your behalf'. and practices in the insurance is a must. industry, including prevailing ICA testified that since insurance regulations, underwriting the schedule of underlying criteria, accepted industry practice, • Provide assistance and advice to insurance on the umbrella broker standard of care and man- in-house and outside counsel during policy listed "broad form agement issues. all stages of litigation. property damage" endorsement, the insur- • Compare and analyze policy forms • Assist in managing documents for ance company could not and endorsements for coverage litigation, including re-creation of old now assert an internal and/or exclusions with respect to or lost insurance policies and endorse- exclusion to override specific claims. ments, and provide other insurance the listed endorsement. archeological services, including • Assist in developing reliable loss reconstruction of probable policy Based on ICA's testimony, computations for property damage wordings in the absence of a policy. the court declared the umbrella policy "follow form" and full coverage was available providing another $2.5 million for damages to the client.

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Additional ICA Services

EXECUTIVE INSURANCE REVIEW ever. Accountants and attorneys often over claims handling, and retain a Corporate officers and business owners refer their clients to ICA for assis- third-party administrator or a nation- spend hours assuring their businesses tance in seeking the replacement of al claims counsel to handle the first are protected, yet may have little time cancelled insurance or to find insurance dollar claims. But before long, expenses to address their own personal assets, when the client's own efforts to obtain increase, claims are not settled early, life insurance, disability and estate coverage have failed. This service pro- or are not fought with a focus on planning needs. ICA undertakes an vides the client with the wherewithal to cost. ICA's extensive experience in objective risk management analysis escape the constraints of bankruptcy coordinating the retention of TPA's and critique of an individual's person- and return to fmancial stability. and national claims counsel can assist al insurance policies and estate plan- with managing and controlling the ning objectives, relating to family, LEASE ANALYSIS & EXPENSE relationship, establishing guidelines, and business and future needs, and assists RECAPTURE CONSULTING SERVICE monitoring the service to compare its in the development of an optimal personal Commercial landlords frequently productivity with other service providers. risk management and insurance program. pass along costs to a tenant even though they should have retained WORKER'S COMPENSATION CLAIMS BUSINESS CONTINUITY & DISASTER such costs. Sometimes the landlord MANAGEMENT SERVICE CONTINGENCY PLANNING fails to transfer charges that should Excessive workers' compensation Businesses must be armed against a wide be absorbed by the tenant. In either insurance costs are the result of range of critical catastrophes such as event, one party is giving up the increased rates, severity and frequency explosions, terrorist attacks, sabotage, opportunity to capitalize on the lease of work-related injuries, and the biological contamination, fires, or language by failing to enforce the consequent medical and lost-time computer network crashes. ICA has lease clauses. For landlords and ten- costs. Within the law, an employer formed strategic alliances with qualified ants alike, ICA's Lease Analysis and can and should take charge of man- vendors to provide step-by-step guidance Expense Recapture Consulting aging an employee job-related injury. inthe development of a sound Business Service provides an analysis of the Properly directed and managed, a Continuity and Crisis Management lease, to utilize such language to controlled medical cost management Plan to assure the critical business recapture payments due. and back-to-work program will dras- operations move forward as seamlessly tically reduce workers' compensation as possible. THIRD-PARTY CLAIMS MANAGEMENT program costs, boost the employer's & AUDIT SERVICE bottom line and improve employee OUT-SOURCED RISK MANAGEMENT If unmonitored, general liability claims morale. ICA's goal is to help the & PLACEMENT administered by a third party or national client control the workplace so there are ICA provides risk management advisory counsel can balloon beyond no lost-time accidents. services as an off-premises risk man- control and lead to cost increases. This agement department to meet client's defeats the purpose of adopting a high ENVIRONMENTAL MANAGEMENT needs. ICA also develops the Risk deductible or self-insured retention CONSULTING SERVICE Management departments for compa- program. ICAs Third-Party Claims Clients often face insurance-related nies in need of these in-house servic- Management & Audit Service assists in environmental issues. Whether it is a es by finding the most qualified staff. claims and costs control. Clients gain real estate transaction complicated by And with access to highly qualified valuable information about the nature, an environmental challenge or a professionals seeking challenging frequency and severity of their claims, property made uninsurable due to positions, ICA provides assistance in as well as the claims-management environmental concerns, ICA assists selecting and training in-house risk mechanism of insurance companies by researching and facilitating an insur- management personnel. and third-party administrators. ance vehicle to satisfy the concerns of all parties, allowing the deal to succeed. REORGANIZATION AND AUDIT SERVICE OF THIRD-PARTY ICA's understanding of the evolution BANKRUPTCY SERVICE ADMINISTRATOR/NATIONAL CLAIMS of the pollution exclusion language Businesses facing reorganization or COUNSEL on general liability policies, as well as bankruptcy have urgent insurance- Many companies purchase large self- the risk transfer to other vehicles, has related needs. Adequate insurance insured retention general liability helped clients mitigate the environ- protection may have become unavail- insurance programs with the goal of mental problems that face them today. able, yet the necessity is greater than greater cost control and management -18- LIST OF CLIENT INDUSTRIES

Education • Leather • Management/Development • Private Schools - Religious/Other • Medical Products • REIT'S • School Districts • Oil • Universities/Colleges • Paper Mills Retail • Paper Products • Appliances Entertainment • Pharmaceuticals • Automotive Dealers • Record Companies • Printing/Publishing • Casinos • Theme Parks • Rubber Products • Clothing • TV Stations • Sports & Fitness Equipment • Electronics • Subscription Fulfillment • Fine Arts Financial • Steel Shredding • Fitness Centers • Banks • Tanneries • Fuel Oil • Credit Card Processing Services • Textiles • Furniture • Finance Companies • Garage/Parking • Guaranty Companies Professional & Business Services • Gas Stations • Hedge Funds • Accounting Firms • Groceries/Supermarkets • Advertising • Home Improvement Manufacturing & Distributing • Architects & Engineers • Jewelers • Aircraft Products • Building Services • Liquor • Appliances • Communications • Office Products • Automotive Products • Computerized Services • Pharmacies • Bakeries • Consultants- Environmental • Restaurants • Biomedical Products • Contractors — All Industries • Sporting Goods • Building Products • HealthCare/Nursing Services • Textiles • Chemicals • Heating/Air Conditioning • Clothing • Hospitality Transportation • Colors for Plastics • Information Technology • Ambulance Services • Containers • Law Firms • Bus Lines • Corrugated Products • Marketing Organizations • Logistics • Electronics • Physicians Practices • Shipping Lines • Food Products • Security Firms • Trucking • Forged Steel Products • Software Developers • Furs • Telemarketing Firms Miscellaneous • General Merchandise • Travel Agencies • Cemeteries • Handbags • Correctional Facilities • Home Products Real Estate • Government/Municipalities • Industrial Steel, Iron, Metal • Commercial & Habitational • Hotels/Resorts • Jewelry • Construction • Not-for-Profit • Maintenance

-19- RISK MANAGEMENT CONSULTANTS'

For any inquiries or for more information about ICA's Services, please feel free to contact us at:

Corporate Headquarters: One International Boulevard, Suite 605 Mahwah, NJ 07495-0019 www.icansk.corn

Phone: (201) 512-9600 Facsimile: (201) 512-9635 Email: [email protected]