Los Angeles Metropolitan Transportation Authority

Bike Share Equity Study

A Project

Presented to the

Faculty of

California State Polytechnic University, Pomona

In Partial Fulfillment

Of the Requirements for the Degree

Master

In

Urban and Regional Planning

By

Cole Z. Iwamasa

2019 SIGNATURE PAGE

PROJECT: METROPOLITAN TRANSPORTATION AUTHORITY BIKE SHARE EQUITY STUDY

AUTHOR: Cole Z. Iwamasa

DATE SUBMITTED: Spring 2019

Department of Urban and Regional Planning

Dr. Gwendolyn H. Urey Project Committee Chair Urban and Regional Planning

Dr. Alvaro Huerta Urban and Regional Planning

Carolyn Mamaradlo Transportation Planning Manager Los Angeles Metropolitan Transportation Authority

ii

ABSTRACT

Since the inception of bike share in 2010, the number of public bike share systems

has rapidly increased across the United States (Howland et al., 2017). However, low-

income and minority communities have experienced significant barriers to bike sharing,

which has been reflected in their low usage rates compared to white populations (Broach,

2017). The Los Angeles Metropolitan Transportation Authority (LA Metro) Bike Share

Equity Study seeks to identify policies, best practices, and operation strategies that LA

Metro may follow to create a bike share program that is equitable for low-income and minority communities. Through the composition and compilation of a literature review of academic research, case studies of existing bike share systems, and strengths-weaknesses-

opportunities-threats (SWOT) analysis of the LA Metro Bike Share program (Metro Bike

Share), a set of recommendations were determined to enhance the equitability of Metro

Bike Share. The recommendations derive from six themes of bike share equity that were

identified in the study, which include: equity-oriented organizational structure and policies, financial access, spatial access, technological access, education and outreach, and local partnerships.

iii

TABLE OF CONTENTS

SIGNATURE PAGE ...... ii

ABSTRACT ...... iii

LIST OF TABLES ...... vii

LIST OF FIGURES ...... viii

CHAPTER 1 ...... 1

INTRODUCTION ...... 1

CHAPTER 2 ...... 4

METHODOLOGY ...... 4

CHAPTER 3 ...... 7

WHAT IS BIKE SHARE? ...... 7

WHAT IS EQUITY? ...... 10

CHAPTER 4 ...... 12

METRO BIKE SHARE OVERVIEW ...... 12

VISION ...... 12

INTRODUCTION ...... 12

REGIONAL BIKE SHARE IMPLEMENTATION PLAN ...... 18

METRO BIKE SHARE BUSINESS PLAN FISCAL YEAR 2019-2020 ...... 23

DOWNTOWN LOS ANGELES BIKE AMBASSADORS PROJECT ...... 26

iv STRENGTHS-WEAKNESSES-OPPORTUNITIES-THREATS ANALYSIS ...... 27

CHAPTER 5 ...... 30

LITERATURE REVIEW ...... 30

DISADVANTAGED COMMUNITY BARRIERS ...... 30

EQUITY AT THE ORGANIZATIONAL LEVEL ...... 30

EQUITY AT THE OPERATIONS LEVEL ...... 31

CHAPTER 6 ...... 34

CASE STUDIES ...... 34

CHICAGO – FOR EVERYONE ...... 34

MISSION STATEMENT ...... 34

OVERVIEW ...... 35

EQUITY-BASED POLICIES ...... 36

EQUITY-BASED OPERATIONS STRATEGIES ...... 37

PHILADELPHIA – INDEGO30 ACCESS ...... 38

MISSION STATEMENT ...... 38

VISION ...... 38

OVERVIEW ...... 39

EQUITY-BASED POLICIES ...... 40

EQUITY-BASED OPERATIONS STRATEGIES ...... 42

NEW YORK CITY – ...... 44

v OVERVIEW ...... 44

EQUITY BASED POLICIES ...... 48

EQUITY-BASED OPERATIONS STRATEGIES ...... 51

SAN FRANCISCO BAY AREA – FORD GOBIKE ...... 53

OVERVIEW ...... 53

EQUITY-BASED POLICIES ...... 54

EQUITY-BASED OPERATIONS STRATEGIES ...... 56

CHAPTER 7 ...... 63

FINDINGS AND RECOMMENDATIONS...... 63

EQUITY-BASED POLICY RECOMMENDATIONS ...... 64

EQUITY-BASED OPERATIONS STRATEGIES ...... 71

CHAPTER 8 ...... 75

CONCLUSION ...... 75

AUTHOR’S NOTE ...... 79

REFERENCES ...... 80

APPENDIX A ...... 88

COMMUNITY ORGANIZATIONS ...... 88

RECREATION PROGRAMS ...... 115

vi LIST OF TABLES

Table 1. Sociodemographic Data for the Case Study Cities (Source: US Census, DP05

ACS (2013-2017) 5 Year Estimates) ...... 6

Table 2. Metro Bike Share Expansion Plan 2016-2020 (Source: Haydu and Benjamin,

2018) ...... 15

Table 3. Metro Bike Share Goals (Source: LA Metro, 2015) ...... 18

Table 4. Metro Bike Share Performance Metrics (Source: LA Metro, 2018) ...... 25

Table 5. Case Study Overview...... 59

Table 6. Metro Bike Share Phase IV and V Expansion Plans (Source: Haydu and

Benjamin, 2018) ...... 64

Table 7. Community Organizations Throughout Los Angeles County (Source: City of

Los Angeles, Open Data Portal) ...... 88

Table 8. Recreation Programs Throughout Los Angeles County (Source: City of Los

Angeles, Open Data Portal) ...... 115

vii LIST OF FIGURES

Figure 1. Rider Using Metro Bike Share (Source: LA Metro Flickr) ...... 7

Figure 2. Map of United States Bike Share Systems (Source: NACTO, 2017) ...... 8

Figure 3. National Bike Share Trip Data (Source: NACTO, 2017) ...... 10

Figure 4. Metro Bike Share Ribbon Cutting (Source: LA Metro Flickr) ...... 12

Figure 5. Map of Metro Bike Share Stations, Bikeways, and SB 535 Disadvantaged

Communities (Source: City of Los Angeles, Open Data Portal; Legislative

Information, 2012) ...... 16

Figure 6. Metro Bike Share Fare Structure (Source: LA Metro, Metro Bike Share) ...... 20

Figure 7. Minority Analysis for the Downtown LA Metro Bike Share Stations (LA

Metro, 2015) ...... 22

Figure 8. Poverty Analysis for the Downtown LA Metro Bike Share Stations (LA Metro,

2015) ...... 22

Figure 9. Map of the Bike Share Suitability Index for West LA County (Source: LA

Metro, 2015) ...... 23

Figure 10. Rider Using a Divvy Bicycle (Source: Chicago Tribune) ...... 35

Figure 11. D4E Program Eligibility per Family Size (Woodall, 2016) ...... 38

Figure 12. Riders Posing in Front of (Source: BBSP Flickr) ...... 39

Figure 13. Citi Bike Ribbon Cutting Ceremony (Source: NYDOT Flickr, 2013) ...... 44

Figure 14. Citi Bike Planning Process 2011-2013 (Source: NYDOT, NYC Bike Share:

Designed by New Yorkers, 2017) ...... 45

viii Figure 15. Graph Depicting Citi Bike Trip in Bedford Stuyvesant in 2015 and 2016

(Source: Bedford Stuyvesant Restoration Corporation, 2017) ...... 50

Figure 16. Citi Bike Stations in Bedford Stuyvesant in 2013 and 2015 (Source: Bedford

Stuyvesant Restoration Corporation, 2017) ...... 52

Figure 17. Riders Using FordGo Bike Share (Source: Ford GoBike) ...... 53

Figure 18. CalFresh Eligibility - Income Limits (Source: MyCalFresh.org) ...... 57

Figure 19. PG&E Utility Discount Program Eligibility – Income Limits (Source: PG&E)

...... 58

Figure 20. SFMTA Lifeline Pass Eligibility - Income Limits (Source: SFMTA) ...... 58

Figure 21. Metro Bike Share Branding and Vision Examples ...... 65

Figure 22. Map Depicting SB 535 Disadvantaged Communities Within Planned Service

Areas by 2020 (Source: City of Los Angeles, Open Data Portal; California Legislative

Information, 2012) ...... 68

Figure 23. LA Metro LIFE Program Eligibility - Income Limits (Source: LA Metro

LIFE) ...... 71

Figure 24. Map of the Community Organizations and Recreation Programs Throughout

LA County (Source: City of Los Angeles, Open Data Portal) ...... 73

ix CHAPTER 1

INTRODUCTION

Across the nation, a new form of shared micro-mobility - bike share - has rapidly

grown in popularity over the previous decade. It has been regarded that bike share can

provide an essential mobility option for city residents across the United States (NACTO,

2017). However, evidence shows that low-income and minority populations experience

significant barriers to bike sharing, which has been reflected in their low usage rates

compared to white populations. The underrepresentation of low-income and minority populations in both access and use is a major detriment to communities nationwide and their respective bike share system (Broach, 2017). The purpose of the Los Angeles

Metropolitan Transportation Authority Bike Share Equity Study (Metro Equity Study) is to investigate the equitability of the Los Angeles County bike share system. Specifically, the study will investigate the equitable access of the Los Angeles Metropolitan

Transportation Authority (LA Metro) Bike Share system and analyze the organizational and policy structure of the program to determine how the organization may enhance infrastructure implementation and usage within disadvantaged communities.

On March 1, 2018, the LA Metro Board of Directors made a commitment to the residents of Los Angeles County to address the issue of equitable opportunity through a multi-point Metro Equity Platform. As a transportation leader in the Southern California region, LA Metro is committed to focusing on the equality of outcome rather than equal treatment of its communities. It has been defined in the LA Metro Equity Platform Board

Report that “at its core, inequality exists when there are fundamental differences in access to opportunity, not just with respect to where you begin, but in your capacity to improve

1 from that starting position” (LA Metro Board Report 2017-0912, 2018, P.2). In the future, it will be critical to continue developing the LA Metro Bike Share system around the basis of the four pillars of the Metro Equity Platform Framework, which include: define and measure, listen and learn, focus and deliver, and train and grow.

• Define and Measure: Pursue an inclusive conversation that commits to

establishing meaningful goals around a shared definition of equality; define

metrics to evaluate outcomes, including investment decisions; ensure

consideration at the front-end; and seek out and involve the diverse range of

voices necessary for collaboration on the aforementioned actions.

• Listen and Learn: Establish comprehensive, multiple forums to engage the

community meaningfully and actively in defining, measuring, and acting on

equitable outcomes.

• Focus and Deliver: Focus on incorporating equity where LA Metro leads as a

transportation planner, operator, builder, and funder; and where LA Metro

partners with local agencies, businesses, community advocates, and foundations.

• Train and Grow: Provide training to establish a ‘top-to-bottom’ ownership of

LA Metro’s new equity-based agenda (LA Metro Board Report 2017-0912,

2018).

The Metro Equity Study seeks to promote the four pillars of the Metro Equity

Platform Framework and extend LA Metro’s equity efforts to include the Metro Bike

Share system. Beginning with a literature review of academic research pertaining to equity in bike share, the Metro Equity Study outlines the existing conditions and equity deficiencies of bike share in Los Angeles County, and then uses a set of four case studies

2 of equitable bike share systems to form policy- and operation-based equity strategies to improve the Metro Bike Share program. Through the completion of a literature review and set of case studies, the Metro Equity Study was able to identify six themes of equitable bike share systems, which include: equity-oriented organizational structure and policies, financial access, spatial access, technological access, education and outreach, and local partnerships. The policy- and operation-based equity strategies were then developed upon the foundation of the six themes of equitable bike share systems.

3 CHAPTER 2

METHODOLOGY

The Metro Equity Study identifies recommendations and strategies that will strengthen LA Metro’s bicycle sharing program to become more equitable to all residents of Los Angeles County. The recommendations and strategies delve into the existing organizational structure, policies, and operation strategies utilized by LA Metro, and analyze the Metro Bike Share Phase III Expansion and for future opportunities. The study applies a qualitative methodology that utilizes a literature review of previous research and case studies of existing bike sharing programs.

The methodology for Metro Equity Study begins with a literature review of academic articles that delve into the strengths, weaknesses, opportunities, and threats of bike share equitability. Specifically, the study seeks to utilize literature that researched the barriers that low-income and minority communities experience when using bike share systems, how equity may be implemented at the organizational level through policies, and how equity may be implemented through various operations strategies.

Upon completing the literature review, the study then identified and outlined the existing conditions of the LA Metro Bike Share system. The existing conditions analysis utilized information included in the Fiscal Year 2019-2020 LA Metro Bike Share

Business Plan (2018), 2018 Quarter (Q) 1 through Q4 Metro Bike Share trip data (2018), and a list of low-income and disadvantaged community census tracts – as defined by

Assembly Bill (AB) 1550 and Senate Bill (SB) 535, respectively. The existing conditions analysis sought to report the potential strength, weaknesses, opportunities, and threats

4 presented to the equitability of LA Metro bike share system as they proceed into the

Phase III expansion.

With the existing conditions outlined, the study then utilizes a set of four case studies to identify how other bike share systems across the nation have embraced the concept of equity and integrated it into various policies and operations strategies. When selecting case studies, the study sought to analyze bike share systems that have been nationally recognized for equity-based efforts by the National Association of City

Transportation Officials (NACTO), Better Bike Share Partnership (BBSP), and other national planning organizations. Upon finalizing a list of reputable bike share systems, the study proceeded to apply a vetting process that sought to find systems that had comparable demographics to Los Angeles County within their respective service areas.

Due to the unique nature of Los Angeles’ demography, the vetting process was simplified to identify cities with a comparable minority, or non-white, population percentage. Using the case studies identified in Table 1, the study captures the best practices and other strategies that were utilized to make each respective bike share system more equitable.

Upon completing the case studies and literature review, the study analyzes the most successful policies and operational-based strategies that have been employed to increase the bike share ridership of low-income and minority communities.

5 Table 1. Sociodemographic Data for the Case Study Cities (Source: US Census, DP05 ACS (2013-2017) 5 Year Estimates)

City/Region Bike White, Non- Total Median Share Non- White** Population Household System Hispanic Income Los Angeles LA Metro 26.5% 71.3% 10,105,722 $61,015 County Bike Share Chicago Divvy 32.7% 65.6% 2,722,586 $52,497 Philadelphia Indego 34.9% 62.9% 1,569,657 $40,649 New York CitiBike 32.1% 66.1% 8,560,072 $57,782 City San Ford 40.8% 55.3% 864,263 $96,265 Francisco GoBike

**The ‘Non-White’ column excludes individuals that identified with ‘Two or More Races’

With the existing conditions of LA Metro’s bike share system clearly drawn out

and having identified the future expansion plans of the system, the study then utilized the

findings to analyze the LA Metro bike share system and offer future policy and

operational-based equity recommendations. The final deliverable consists of final report

that includes: an equity analysis of LA Metro’s bike share system and organizational

policies, best practices and recommended policies, case studies, and future opportunities

through a comparative analysis between the LA Metro Bike Share Expansion and Rail

Expansion plans.

6 CHAPTER 3

WHAT IS BIKE SHARE?

Bike share is a form of shared mobility that provides the short-term use of bicycles to visitors, commuters, and/or other type of travelers. Bike share systems are intended to enhance the network of the multimodal transportation system by providing an alternative mode to the traditional vehicular, pedestrian, and public transportation ways of travel (NACTO, 2017).

Figure 1. Bicycle Rider Using Metro Bike Share (Source: LA Metro Flickr)

Since the inception of bike share across the United States in 2010, the number of bike share companies, systems, and ridership has increased tremendously year after year.

In fact, the nation’s bike sharing market is projected to be valued at $6.3 billion by 2020 as the number of private- and publicly-owned bike share systems continue to grow nationally (Shaheen et al., 2018). In 2017, 35 million bike share trips were completed, which is a 25-percent increase from 2016. Since 2010, over 123 million trips have been

7 completed using bike share bikes in the United States. The vast increase in trips may be

attributed to the rapidly growing national bike share system, as shown in Figure 2, which

doubled in 2017 (approximately 100,000 bikes) from 42,500 bikes at the end of 2016. Of

the 100,000 national bike share fleet at the end of 2017, approximately 44,000 bikes were

‘dockless’. Dockless bike share systems do not require a docking station, are unlocked

using a smartphone application, are typically restricted to defined city districts, and may

be parked at bike racks or along the sidewalk. In 2017, dockless bikes accounted for

approximately 44-percent of the national bike share fleet (NACTO, 2017).

Figure 2. Map of United States Bike Share Systems (Source: NACTO, 2017)

As noted by the National Association of City Transportation Officials (NACTO),

only 32-percent of the cities with station-based bike share systems have an affordable housing or income-based discount program (2017). In 2016, the amount of subsidized bike share programs increased over 33-percent in cities throughout the nation (NACTO,

8 2017). Previous research, conducted by Hoe and Kaloustian, has shown that bike share

systems may serve as a potentially low-cost transportation mode, more reliable than

transit, and a prospective alternative to bicycle ownership (2014). As it is generally the

intent of bike share to provide an alternate form of mobility for all residents, it is critical

to consider how these systems are currently being used and for what types of trips

(NACTO, 2017). In 2017, research conducted by NACTO revealed that 48-percent of station-based bike share trips took place during the AM or PM peak hours (7-9 AM or 4-

6 PM, respectively) and 76-percent of all trips occurred during the weekday, which is depicted in Figure 3 (2017). This research suggests that bike share is currently being utilized by daily commuters. If presented with the proper financial support and education, it may be feasible that bike share could become a low-cost and reliable alternative mode of transportation for low-income and minority commuters. In fact, NACTO suggests that

the national increase in ridership also stems from efforts around the country to make bike

share more affordable (2017).

9

Figure 3. National Bike Share Trip Data (Source: NACTO, 2017)

WHAT IS EQUITY?

The difference between the terms ‘equity’ and ‘equality’ have been widely debated by philosophers, sociologists, and planners of the past (Bronfenbrenner, 1973).

However, during a February 15, 2018 LA Metro Executive Management Committee meeting, County Supervisor Sheila Kuehl succinctly defined ‘equity’ as maintaining the goal to achieve “equality of outcome” opposed to the equal treatment of all (Linton,

2018). This study has embraced the definition provided by County Supervisor Kuehl and focuses on the provision of equality of outcomes, opportunity, and access for all Los

Angeles County residents.

10 During the February 15, 2018 Executive Management Committee meeting, the

Committee approved the Metro Equity Platform Framework (Framework), which outlines

the department’s approach to “access to opportunity.” The core concept of the

Framework addresses how the agency may better address disparity among neighborhoods

and individuals living in Los Angeles County and how they may be better equipped to

seize various opportunities. LA Metro has outlined that as a transportation leader and

steward of the community, the agency must address these disparities and improve the

‘access to opportunity’ for all LA County residents (LA Metro Board Report 2017-0912,

2018).

For the purposes of this study, Senate Bill (SB) 535 and Assembly Bill (AB) 1550 were used to define and display disadvantaged and low-income communities. In 2012,

California State Legislature passed SB 535 (de Leon), which directed 25-percent of the revenue collected from the Greenhouse Gas Reduction Fund to be used for projects that benefit disadvantaged communities, as defined by the California Environmental

Protection Agency (CalEPA), and 10-percent for projects within disadvantaged communities (California Legislative Information, 2012). In 2016, AB 1550 (Gomez) was

passed to amend the initial investment allocation plan, which would provide 25-percent

of Greenhouse Gas Reduction Fund revenue to projects located within disadvantaged

communities and 5-percent to projects that would benefit these communities (California

Legislative Information, 2016). The influence of SB 535 and AB 1550 has resulted in the

genesis of CalEnviroScreen 3.0, which is a tool used by CalEPA to identify low-income census tracts in California that have been disproportionately burdened by pollutants, adverse environmental conditions, and prevalence of certain health conditions.

11 CHAPTER 4

METRO BIKE SHARE OVERVIEW

VISION

“The leading principle [sic] of Metro’s regional bike share vision is to provide new and existing transit users with an accessible, reliable and efficient mobility option as an integrated part of Los Angeles County’s world class transportation system.” (LA

Metro, 2018).

Figure 4. Metro Bike Share Ribbon Cutting (Source: LA Metro Flickr)

INTRODUCTION

The Los Angeles County Metropolitan Transportation Authority (LA Metro) is committed toward enhancing and expanding their bike share system with the intent to create an equitable network that extends to all income classes and minority communities.

12 In recent years, LA Metro has revealed their full commitment toward enhancing

affordable public transportation access for low-income residents by adopting the Transit-

Oriented Communities (TOC) policy and establishing the Metro Equity Platform. The

TOC policy established goals for LA Metro to improve active transportation facilities,

increase affordable housing around bus stops and rail stations, add protections against

displacement, and enhance community-engagement efforts; and similarly, the Metro

Equity Platform was adopted with the intent to improve the access to bus, rail, and bike

share for all Los Angeles County residents with an emphasis on low-income and minority communities. Moving forward, it is critical that LA Metro proceeds with inclusive, well-

informed investments that ensure the success and provision of equitable access to its bike

share program. This study will seek to identify policies, best practices, and strategies that

LA Metro may follow to create a successful bike share program that is equitable for low-

income and minority communities. The potential consequences of not addressing the

equity deficiencies in LA Metro’s bike share program would include: misalignment with

LA Metro policies, missed opportunities to provide meaningful first- and last-mile

connections to transit, and falling short of providing a true multimodal transportation

network for Los Angeles County residents.

On July 7, 2016, LA Metro launched the Metro Bike Share system in Downtown

LA with the vision to expand to 99 stations and 1,580 bikes during the Phase I

(Downtown LA) and II (Pasadena) pilot periods. Since the initial launch in 2016, LA

Metro’s bike share network has expanded to the Port of LA, Venice, Marina Del Rey,

Culver City, and various locations throughout the City of LA as shown in Table 2 and

Figure 5. Since the system’s inception, 685,388 total trips have been taken, 65,092 passes

13 have been sold, and 2,172,352 miles were traveled, which has resulted in a reduction of

2,063,735 pounds of CO2 (LA Metro, 2019). Existing LA Metro bike share system

utilizes a combination of ‘smart dock’ and ‘smart bike’ technology. The ‘smart dock’

system incorporates the check-in/check-out technology into the station docks, and the

‘smart bike’ system allows users to forego the trip limitations of station docks and end their trips by locking bikes into standard bike racks (LA Metro, 2016).

14 Table 2. Metro Bike Share Expansion Plan 2016-2020 (Source: Haydu and Benjamin, 2018)

Location Phase 1 & 2 Phase 3 (2018) Phase 3 Phase 4 Phase 5 (2016) (2019) (Late 2019) (2020) Downtown LA 700 (Smart 165 (Smart 20 (Smart Bike) Dock) Dock) Pasadena 375 (Smart Dock) Port of LA 120 (Smart Dock) Venice 165 (Smart 165 (Smart Bike Dock) Conversion) Marina Del Rey 77 (Smart Bike) Culver City 280 (Smart Bike) LA – Exposition 205 (Smart Park/USC Dock) LA – Palms 168 (Smart Bike) LA – Del Rey 165 (Smart Bike) LA – Mar Vista 165 (Smart Bike) LA – Koreatown 370 (Smart Bike) LA – MacArthur 169 (Smart Park/Westlake Bike) LA – Echo 252 (Smart Park/Silver Lake Bike) Baldwin Park 840 (Smart Claremont Bike) Covina Duarte El Monte Glendora La Cañada Flintridge La Verne Monrovia Monterey Park Pomona San Dimas South El Monte South Pasadena West Covina East LA 105 (Smart Bike) Downey 21 (Smart Bike) Burbank 57 (Smart Bike) Glendale 161 (Smart Bike) LA – 363 (Smart Hollywood/East Bike) Hollywood

15 LA – Boyle 127 (Smart Heights Bike) LA – Mid-City 150 (Smart Bike) LA – North 80 (Smart Hollywood Bike) Huntington Park 70 (Smart Bike) Inglewood 70 (Smart Bike) Whittier 28 (Smart Bike) Total System 1,360 2,585 3,396 4,943 5,468

Figure 5. Map of Metro Bike Share Stations, Bikeways, and SB 535 Disadvantaged Communities (Source: City of Los Angeles, Open Data Portal; California Legislative Information, 2012)

Additionally, in 2016, Measure JJJ was passed, which initiated the development of the aforementioned TOC program in the City of Los Angeles. The TOC policy

16 established goals for LA Metro, which include: improved and biking conditions,

increased affordable housing around bus stops and rail stations, protections against

residential and commercial displacement, and incentives for community-engagement

during the planning and economic development process. Then in 2018, LA Metro

adopted the Metro Equity Platform with the intent to improve the equitability of the Los

Angeles public transportation system (bus, rail, and bike share) for low-income and minority communities. Specifically, the Metro Equity Platform provides a forum for LA

Metro to work with disadvantaged communities through active listening and engagement

across all of Metro’s decision-making processes (Hingorani, 2018).

On May 24, 2018, the LA Metro Board also approved to activate the Metro Bike

Share Phase III Expansion, which will allocate $35,477,704 to their bike share system for

reducing fares (from $3.50 to $1.75), capital costs, pre-launch activities, and on-going

operations and maintenance. This will increase the total contract value of their bike share

systems from $54,402,988 to $89,880,692 in the areas of Culver City, Marina del Rey,

West Los Angeles, and . The Phase III expansion added 791

bicycles to the Metro Bike Share inventory, and by 2020, LA Metro plans to expand the

system total to 5,468 bicycles.

On November 8, 2018, LA Metro initiated the Electric Metro Bike pilot program,

which introduced a limited number of electric pedal-assist bikes to the Metro Bike Share

fleet. The pedal-assist bikes are powered by an , which is engaged when the

user begins pedaling. Although the pilot period ended in March 2019, LA Metro plans to

add pedal-assist bikes to the Downtown Los Angeles and Central Los Angeles fleets in

late 2019 (Metro Bike Share).

17

REGIONAL BIKE SHARE IMPLEMENTATION PLAN

Table 3. Metro Bike Share Goals (Source: LA Metro, 2015)

Bike Share Goals Accessible - the system is available and easy to use for anyone who wants to bike. Barriers to join the system are minimized and the process of checking out and returning bikes is as simple as possible. The system also promotes equity with an affordable fare structure or fare assistance program and by making stations available in a variety of neighborhoods. Reliable - users can easily locate, check out, and return bikes when and where they need to. The bikes and stations are maintained in good working condition and the software and data connectivity are reliable to minimize outages. Efficient - the system is cost-competitive with other travel modes, both for passengers and for Metro as an organization. Bike share is a cost-effective means of providing a world class transportation system: fare recovery ratios, the amount of the cost of serving each trip that is covered by user fees, are higher for bikeshare than all but the best- performing rail and bus systems. The system will pursue a variety of funding options to ensure that it is financially sustainable. Finally, bike share leverages existing transit resources to better serve existing bus and rail passengers and attract new bike share users to Metro’s bus and rail services. Integrated – bike share is an integrated part of the public transportation system, alongside bus and rail. An integrated bike share system makes Metro’s bus and rail services more cost competitive by efficiently serving first- and last-mile connections, thereby reducing the time costs to passengers of transfers and long walks. Bike share increases capacity on trains by providing an alternative to passengers bringing their bikes on board. Bike share can also replace short-distance bus or rail trips, freeing seats and reducing dwell times in dense and congested areas.

In 2015, the Regional Bike Share Implementation Plan for Los Angeles County

(2015) (Implementation Plan) was prepared by Fehr and Peers for the Los Angeles

Metropolitan Transportation Agency prior to the launch of the Metro bike share system.

18 The plan includes a regional bike share vision and goals, business plan, bike share

readiness analysis, and Phase I and II expansion plans. Specifically, the goals that have

been identified for the Metro Bike Share program are shown in Table 3 and include: being accessible, reliable, efficient, and integrated. The plan builds on findings from LA

Metro’s First-Last Mile Strategic Plan and perceives bike share as a viable opportunity for riders to use for their first- and last-mile connections. In 2012, 4-percent of users biked, and 66-percent walked to their respective train stations. In 2013, this demographic grew to 6-percent, and fell to 64-percent, respectively (LA Metro, 2015). In order to preserve the demographic of active transportation users, it is critical that LA Metro plans for bike share locations that are integrated with public transportation and have meaningful first- and last-mile connections. This means treating bus and transit stops as mobility hubs that are integrated with bike share, car share, pedestrian infrastructure, bicycle parking facilities, and are equitable for all types of users. As noted in the study, equity means reducing barriers for financial access, physical access, and information access (marketing and outreach). Previous research has shown that bike share systems have been identified by disadvantaged groups as a potentially lower-cost mode of transportation, more reliable than transit; and an alternative to bicycle ownership, which is costly and many low-income residences lack secure bike storage (Hoe and Kaloustian,

2014).

The operations model outlined in the Implementation Plan (2015) identifies that the bike share system will be owned and operated by LA Metro. However, it is stated that a goal of the program is to have all parts of the regional system participate in the bike share program, which will require coordination with other local jurisdictions within Los

19 Angeles County. The fare structure of the LA Metro Bike Share program was determined by the multiagency Bikeshare Working Group, which generated three different alternatives for consideration – ‘Integrated as Metro Service’, ‘Integrated as Muni’, and

‘Conventional’. The selected ‘Conventional’ fare structure, shown in Figure 6, is similar to other bike share systems across the nation, which are not integrated with other forms of public transportation and are restrictive to the sole use of bike share (LA Metro, 2016).

Currently, the Metro bike share system offers reduced fares for senior citizens (ages 62 and above), persons with disabilities, college and vocational students, and K-12 students

(must be older than 16 year of age to ride). Reduced fares passes are offered in two options – 30-day pass for $5 (70.6-percent fare reduction) and an annual pass for $50 (66- percent fare reduction). However, the reduced fare pass option has not been expanded to also include low-income residents or patrons of the Low-Income Fare is Easy (LIFE) program (LA Metro, LIFE). The Metro bike share system is also compatible with the regional (TAP) public transportation fare payment system, which is a reloadable smart card used for electronic fare payment.

Figure 6. Metro Bike Share Fare Structure (Source: LA Metro, Metro Bike Share)

20 The Implementation Plan (2015) also offers equity strategies that should be considered by LA Metro when further developing the bicycle sharing system. These strategies include: lowering barriers through financial access (i.e. subsidized fare program for low-income users and cash option payments), increasing physical access through station siting, and increasing informational access through marketing and outreach for low-income communities. It is noted that “providing low-cost access to bicycles, bike share could help reduce barriers to bicycling and encourage bike use in historically underserved communities.” A primary strategy offered to overcome financial access is through TAP card integration, which will link the bike share program to the large population of underserved transit users. To improve physical access, the Implementation

Plan (2015) recommends siting stations near neighborhoods with transit dependent residents, affordable housing, public transit lines, and off-campus college housing. In doing so, it is suggested that the provision of bike sharing stations could improve the multimodal network of the adjacent community while providing a diverse range of trip- making opportunities. Additionally, the Implementation Plan (2015) includes a spatial analysis of the share of minority and low-income populations located within a quarter- mile and half-mile radius of the Downtown Los Angeles bike share stations, as shown in

Figures 7 and 8. It is also recommended that promotional materials are provided in multiple languages and partnerships are established with community organizations, large employers, and unions to increase information access for low-income communities (LA

Metro, 2015).

21

Figure 7. Minority Analysis for the Downtown LA Metro Bike Share Stations (LA Metro, 2015)

Figure 8. Poverty Analysis for the Downtown LA Metro Bike Share Stations (LA Metro, 2015)

Lastly, the Implementation Plan (2015) includes a bike share readiness analysis

that utilizes a Regional Bike Share Suitability Index (Suitability Index) to rank and

prioritize potential communities for future expansion. The Suitability Index weighs a set

of metrics associated with high bicycle ridership that include: housing density, population

density, employment density, intersection density, and transit frequency. The presence of

financial, political, and community support were also factors that were considered in the

ranking system. Using a scoring system from one to five, the scores were then geocoded

into a map, as shown in Figure 9. The five highest ranking communities for future expansion were Central Los Angeles (4.43), University Park (3.96), Venice (3.93),

Hermosa Beach (3.84), and West Hollywood (3.94) (LA Metro, 2016). Of the top five

22 ranking communities, the Metro bike share service area has since been expanded to

Central Los Angeles, University Park, and Venice.

Figure 9. Map of the Bike Share Suitability Index for West LA County (Source: LA Metro, 2015)

METRO BIKE SHARE BUSINESS PLAN FISCAL YEAR 2019-2020

In 2018, LA Metro updated the Metro Bike Share business plan with the Metro

Bike Share Business Plan Fiscal Year 2019-2020 (Business Plan), which seeks to reevaluate the system’s market and target audiences, establish a planning framework, and

23 redefine system performance measures. Additionally, the Business Plan identifies that LA

Metro will contribute up to 50-percent of the capital costs of equipment and the remaining funds will be provided by the respective local agency (2018).

The planning framework and implementation process of the Metro Bike Share system is a data-driven model that utilizes a set of evaluation criteria to determine whether a prospective city is suitable for bike share services. These processes begin with an annual call for interest to join the Metro Bike Share program; then LA Metro conducts a community preparedness survey and initial assessment of key evaluation criteria

(Suitability Index); identifies the appropriate system size and layout; and establishes an implementation strategy that prioritizes the most suitable cities through the use of a

Prioritization Index. It is stated in the Business Plan (2018) that “prioritization is based on outcomes of the technical analysis, equity, and the jurisdiction’s commitment to sustainable transportation” (P. 11). Specifically, the Priority Index includes equity considerations that incorporate the use of metrics such as the density of poverty, presence of diverse populations, low-income jobs, and a defined outreach program targeting low- income and minority communities. Once an agency is selected and the bike share system is implemented, LA Metro conducts an on-going assessment every six months to evaluate the performance metrics identified in Table 4 and perform interventions if necessary.

24 Table 4. Metro Bike Share Performance Metrics (Source: LA Metro, 2018)

System Area Performance Metrics Ridership • Average rides per bike per day Operations • Operating costs; • Fare box recovery; and • Average operating cost per trip Equity • % of diverse populations; and • % eligible for Metro’s LIFE program Support of Bicycling • Planned bike facility or development (< 1 year) Station Performance Metrics Ridership • Average rides per bike per day Distance to Nearest Station • Stations within a five-minute walk Maintenance Issues • Amount of vandalism, water ponding, etc. Solar Issues • Lack of sun for solar equipment Number of Docks at • Number of docks with improper supply Full/Empty Events Visibility • Clearly visible to patrons

Currently, the Business Plan (2018) continues to use the Suitability Index a determinant for whether a community is bike share ready. As previously stated, the

Suitability Index combines an analysis of five different factors to assess for high ridership potential, operating characteristics, and potential costs (LA Metro, 2016). However, using the Suitability Index largely dismisses the analysis of disadvantaged communities.

Previous research has shown that the location of bicycle share docking stations has been cited as a major geographic barrier among lower socioeconomic groups as determined by the Pampalon Deprivation Index (2011), which uses indicators such as educational attainment, employment to population ratio, and average income (Hosford and Winters,

2018). In fact, researchers Karner and Marcantonio (2017) have found that transportation investments, including bicycle lanes, are disproportionately lacking in disadvantaged communities. Given that one of the five factors of the Suitability Index is bicycle

25 infrastructure, disadvantaged communities may be disproportionately represented as an

unsuitable environment for station siting and unintentionally overlooked for bike share

investments.

DOWNTOWN LOS ANGELES BIKE AMBASSADORS PROJECT

In 2016, LA Metro entered a partnership with the Los Angeles Department of

Transportation (LADOT), Multicultural Communities for Mobility (MCM), and Los

Angeles County Bicycle Coalition (LACBC) to conduct an equity-focused outreach

project with funding from BBSP. The partnership resulted in the Downtown Los Angeles

Bike Ambassadors (Ambassadors) Project, which sought to study, engage, and inform

low-income and minority communities about the new Metro bike share system. MCM, now known as People for Mobility Justice (PMJ), played an integral role in identifying bike share accessibility and institutional barriers for low-income and minority communities by leading the outreach component of the Ambassadors Project.

Specifically, MCM was able to engage the community by creating multilingual outreach materials in English and Spanish, conducting workshops, designing surveys, and forming a focus group to learn from and inform these individuals about the future of bike share in downtown Los Angeles. Through a year of conducting outreach and engaging low- income and minority communities, MCM and LACBC derived the recommendations provided below.

MCM/LACBC Equity Recommendations:

1. Develop a low-income pass, senior pass, and student pass.

2. Remove credit card barrier.

26 3. Expand and engage in more consistent, culturally relevant, and linguistically

appropriate outreach in low-income communities and communities of color.

4. Partner with community groups to do this outreach and utilize the lessons learned

from this partnership to make the partnership between groups and agencies

equitable.

5. Make station siting a more community-oriented engagement process.

6. Address technological divide by not relying on internet for signing up and

accessing the bike share information. Explore potential for in-person sign up.

7. Ensure the languages on kiosks and imagery on those kiosks reflect the

communities where the kiosks are located (Contreras et al., 2017).

STRENGTHS-WEAKNESSES-OPPORTUNITIES-THREATS ANALYSIS

The Strengths-Weaknesses-Opportunities-Threats (SWOT) Analysis Chapter is an equity analysis of the Metro Bike Share system and assessment of the aspects that may be improved upon and considered moving into the future. The SWOT analysis considers the

Regional Bike Share Implementation Plan (2015), Downtown Los Angeles Bike

Ambassadors Project (2016), and Metro Bike Share Business Plan FY 2019-2020 (2018).

The findings of this chapter were also used to inform the recommendations offered in the

Metro Bike Share Equity Study. The SWOT analysis findings are provided below.

Strengths:

• Prioritization assessment of potential Metro Bike Share expansion areas with

equity metrics and considerations;

• Previous partnership with PMJ/MCM and LACBC; and

27 • Phase III funding, which allocated $35.48 million toward system expansion.

Weaknesses:

• Equity metrics are not included in the Suitability Index, which occurs in the

beginning of the Metro Bike Share planning process;

• A fare subsidy program is not offered to low-income residents of Los Angeles

County;

• Lack of community outreach prior to the implementation of bike share stations;

and

• Metro Bike Share fares are not cost-competitive with Metro transit, of which both

offer $1.75 fares for a one-way pass and 30-minute ride, respectively.

Opportunities:

• Previous partnership with PMJ/MCM and LACBC;

• Desirability and potential of bike share within an effective multimodal network;

• The growth and potential for future bike share technology (i.e. dockless bike

share); and

• The availability of active transportation funding programs such as – BBSP grants

and California state planning and infrastructure grants.

Threats:

• Obtaining support from low-income and minority communities to embrace Metro

Bike Share as an asset to their neighborhoods;

• Gentrification and increased cost of living throughout Los Angeles County;

• Lack of education about the Metro Bike Share system; and

• Incomplete bicycle networks within marginalized communities.

28 Through the SWOT analysis, the Metro Bike Share Equity Study has identified several significant findings that should be considered to improve the LA Metro’s bike share equity policies and future infrastructure. For example, as identified in the Business

Plan Fiscal Year (FY) 2019-2020, the Metro Bike Share planning process begins with an annual call for interest, the community is assessed using a community preparedness survey and Suitability Index, then a Prioritization Index is used to develop an implementation strategy for the suitable communities. The SWOT analysis has identified that although the Prioritization Index includes equity metrics, the preceding Suitability

Index does not consider the presence of low-income or minority communities. Cognizant of such, the current Metro Bike Share development process may disproportionately identify marginalized communities as an unsuitable environment for bike share (through the Suitability Index) prior to weighing the influence of any equity metrics. In fact, it was found in the Literature Review Chapter that transportation investments are disproportionately lacking in disadvantaged communities, which would further suppress these communities as a suitable environment for bike share through Metro’s Suitability

Index. Additionally, the SWOT analysis has identified that significant weaknesses of the

Metro Bike Share system include the absence of a low-income fare subsidy program, lack of outreach prior to system implementation, and the fare for bike share use ($1.75 for 30 minutes) is not cost-competitive with LA Metro rail transit ($1.75 for a one-way trip).

Moving into the future, LA Metro must consider improving upon these weaknesses by identifying potential strategies to implement a low-income fare subsidy program and leveraging their previous partnership with PMJ/MCM and LACBC to further integrate community outreach during the Metro Bike Share implementation process.

29 CHAPTER 5

LITERATURE REVIEW

DISADVANTAGED COMMUNITY BARRIERS

Previous research has shown that disadvantaged communities face significant

barriers to bike sharing. In contrast, evidence has shown that white populations and high-

income socioeconomic groups have been overrepresented in both access and use of bike

share systems (McNeil et al., 2017). In 2016, Brown conducted surveys and held focus

groups that addressed the major barriers to successful bike share systems. For all bike

share users, the data revealed that the three biggest barriers to bicycling were fear of a

traffic collision, fear of robbery and assault, and pavement condition (Brown, 2016).

However, for minority users (African American and Hispanic), notable barriers included:

fear of being stranded with a broken bicycle, and fear of being profiled by the police

(Brown, 2016). Additionally, previous research conducted by Steward, et al. (2013)

shows that other barriers to low-income and minority bike share users include: mobile phone availability, credit card requirements, and equipment liability. Cognizant of such, it is critical that LA Metro considers adopting appropriate measure to its policies and bike share operations to account for these barriers for low-income and minority communities.

EQUITY AT THE ORGANIZATIONAL LEVEL

The expansion of bike share systems across the United States and around the world have increased rapidly over the previous decade (DeMaio, 2009). However, existing literature is extremely limited in the availability of research pertaining to the impact of bike share systems on surrounding communities. Previous research primarily

30 focuses on the logistics and operation costs of implementing bike share systems, which is

a detriment to serving low-income communities. In 2016, Portland State University

sought to address this research deficiency with an analysis of 75 public bike share

systems located in the United States that intended to provide equitable access to all communities and income groups (Howland et al., 2016). Howland et al.’s research has found that only one in five bike share systems have written policies pertaining to equity and have incorporated such into station siting (included in 68-percent of systems with

equity policies), fee structure (72-percent), marketing (57-percent); and system

operations, data collection, and analysis (42-percent) (2016). However, user fees,

operational funding, access, and outreach to users remain the largest barriers to bike share

system equity. The Metro Equity Study seeks to identify innovative strategies being used

by cities to modernize fare payment systems and identify best practices when conducting

outreach within low-income and minority communities.

EQUITY AT THE OPERATIONS LEVEL

Previous research has shown that inadequate outreach and education efforts are

significant causes of the low usage rate of bike share systems within disadvantaged

communities. Through surveys of minority and low-income communities in Philadelphia,

Chicago, and Brooklyn, McNeil et al. explain that high costs of membership and

concerns about liability for bike share equipment were major barriers for approximately

48-percent and 52-percent of respondents, respectively. However, only 31-percent of the

respondents knew about the availability of low-income subsidy programs for reduced- price memberships, and 34-percent of low-income minority respondents acknowledged

31 that the lack of education on how to use bike share was a major barrier to using the

system. In contrast, only 19-percent of high-income minority respondents and 7-percent

of high-income white respondents cited a lack of education on operating the bike share

system as a barrier (McNeil et al, 2017). McNeil et al. also indicated that low-income minority respondents were significantly more likely to use bike share if certain operational improvements were adopted, which included: discounted membership or use options (80-percent), access to free or low-cost helmets (72-percent), cash payment

options (67-percent), wayfinding sign for safe bicycle routes (70-percent), and organized rides for ‘people like me’ (71-percent). When considering operational improvements for low-income and minority riders, it is critical to understand that their experience using bike share systems may differ from other socioeconomic groups. For instance, a lack of education may be mitigated through the provision of non-English outreach and operating materials. Through the analysis of LA Metro’s bike share system, it is critical to consider operational improvements that will address the specific challenges that may be experienced by low-income and minority communities.

Additionally, previous research has placed an emphasis on bike share station siting as a critical factor in the participation and access to bike share systems for minority and low-income communities (Smith et al., 2015). In 2015, Smith et al. (2015) conducted an analysis of bike share systems across the United States to discover that only four of 35 studied bike share systems were operating over 40-percent of their bike share stations within communities categorized as having high economic hardship (Smith et al., 2015),

Smith et al.’s (2015) findings concluded that only 12-percent of bike share systems were located within communities of high economic hardship. Similarly, Ursaki and Aultman-

32 Hall (2015) conducted an analysis of bike share equity across cities in the United States to find that there is an inequitable distribution of bike share access based on race, education, and income. It is suggested that corrective action should include educational resources and public subsidies for bike share stations that are located within low-income communities (Ursaki and Aultman-Hall, 2015). It is critical that this research explores additional strategies to ensure the implementation and success of bike share stations located within low-income communities.

In addition to considering the operational challenges of the existing bike share system, it is critical to understand how innovation and future bike share technology may pose a threat to the equality of LA Metro’s bike share system. Currently, innovations in bike share technology are changing the way that bicycles are distributed, installed, powered, and tracked (DeMaio, 2009). Researcher Paul DeMaio conducted a study in

2009 to define three generations of bike share over the past 45 years, and analyze the difference between public, private, university, non-profit, transportation agency (quasi- governmental), and advertising companies (2009). In DeMaio’s research, he determines that in the future, the distribution of the bicycle fleet will shift toward high demand stations through innovative pricing programs (create “push” and “pull” stations which will either encourage trips to leave or arrive at stations based on the demand for bikes), decreasing implementation and operational costs, and increasing partnerships with private companies to expand bike share networks. These technological and operational improvements present opportunities for bike share systems to further expand in low- income communities and/or offer subsidized rates to these residents in the future.

33 CHAPTER 6

CASE STUDIES

The Case Studies Chapter delves into the equity-based policy and operation strategies that are utilized by the Chicago Divvy, Philadelphia Indego, New York Citi

Bike, and San Francisco Bay Area FordGo bicycle sharing systems. Each bike share systems were selected due to their national recognition for equity-based efforts by

NACTO, BBSP, and other national planning organizations; and comparable non-white populations with Los Angeles County demographics. Each case study was completed using a combination primary and secondary sources, which include: academic research, studies and data collected by the respective bike share agency, and press releases. The best practices and other strategies used to improve the equitability of each bike share system is catalogued in Table 5 below.

CHICAGO – DIVVY FOR EVERYONE

MISSION STATEMENT

“Divvy for Everyone (D4E) is Chicago Department of Transportation’s (CDOT) program to help Chicagoans facing financial hardship to use the Divvy system. Although the price of a membership breaks down to just pennies per day, the annual cost may be unmanageable to those with limited income. D4E provides a one-time, subsidized annual membership of $5.00 for qualifying Chicagoans. The program also provides a cash payment system, as almost 13% of Chicagoans do not have debit or credit cards required for a standard Divvy membership” (Meet Divvy).

34

Figure 10. Rider Using a Divvy Bicycle (Source: Chicago Tribune)

OVERVIEW

In June 2013, CDOT launched the Divvy bike share system with approximately

70 stations. Since the genesis of Divvy, the bike share system has since grown to 6,000 bicycles across 580 stations. On July 7, 2015, CDOT launched Divvy’s equity initiative –

Divvy for Everyone (D4E), which is a citywide effort that seeks to provide subsidized bike share services to Chicago’s low-income residents. Since the launch of the D4E initiative, the program has received considerable press coverage by major media news outlets, which has considerably enhanced its outreach and promotional efforts. Although

CDOT had a goal of 750 members within the first year of the D4E initiative, the program received over 650 sign ups in the first month and over 1,000 members by the winter season (McNeil et al., 2017). As of December 2016, the D4E program has received over

1,900 sign ups with 900 active members. Of these individuals, approximately 35-percent

35 were African American, 37-percent white, and 15-percent Hispanic. 82-percent of the

D4E members used Divvy at least once and 53-percent utilized the system over ten times.

EQUITY-BASED POLICIES

The goals of the D4E initiative are to address financial barriers to Divvy membership, create an accessible enrollment process, market and administer the program with local partners and stakeholders, and to create a form of affordable transportation to those who need it most. In order to achieve these goals, CDOT has taken a comprehensive approach, which includes: proactive planning and station siting, proactive hiring, youth training and job opportunities, outreach in Chicago public schools, creating a system that is accessible for low-income and individuals without a bank account, and conducting citywide outreach (Woodall, 2016). The D4E initiative has created an organizational culture that emphasizes creating a bike share system that values financial

(i.e. cash option payments) and spatial (i.e. station siting in low-income communities) access, partnerships, and outreach. The partnerships necessary to make D4E a successful program included: Local Initiatives Support Coalition (LISC) Chicago to administer the program; Slow Roll Chicago, CDOT’s Bicycling Ambassadors, and Go Bronzeville for outreach and education support; Blue Cross and Blue Shield of Illinois as system sponsors; BBSP to initially fund the program; and other local organizations (McNeil et al., 2017). From July 2015 to October 2016, Slow Roll Chicago and Go Bronzeville held a total of 125 outreach events with a cumulative of 5,017 participants (Woodall, 2016).

When measuring the feasibility of potential bike share station locations, CDOT utilizes heat mapping and a combination of two sets of metrics – standard and equity

36 criteria. In the set of standard criteria, the considered metrics include: the existing bikeways network, population aged 20-39, density of population and housing, and the existing walk/bike mode share. In the set if equity criteria, CDOT includes: household income, non-white population, educational attainment, and households without vehicles.

During a 2016 bike share expansion, the use of these feasibility metrics resulted in a six- percent increase from 46-percent to 53-percent for services to non-white populations, eight-percent increase from 56-percent to 64-percent for services provided to Chicago residents within 0.5-miles of a public transit station, and services provided to 11 of 15 communities with a median household income below $30,000 a year (Woodall, 2016).

EQUITY-BASED OPERATIONS STRATEGIES

The primary equity-based operations strategy being utilized by the D4E initiative is to provide a subsidy program for low-income residents (Woodall, 2016). The D4E low- income subsidy program offers a $5 first-year (5-percent of the full price) and $50 second-year membership (50-percent of the full price), which is a significant discount from the traditional pricing structure. In order to be eligible for the D4E program, an individual must have a household income 300-percent or less of the federal poverty guideline. Figure 11 below outlines the eligibility structure per family size. In addition to providing a subsidized annual membership rate, the D4E initiative has partnered with

LISC, of whom administers the program and operates 12 Financial Opportunity Centers

(FOCs) in Chicago where resident may enroll into the D4E program. The services offered by LISC’s FOCs allow low-income residents to pay with cash, offer assistance with activation, and provide information about bicycling safety and wayfinding (McNeil et al.,

37 2017). Initially, the Divvy Bike share system required a credit card to use the system or register for a membership, which posed a significant financial barrier for low-income

Chicago residents. In 2012, almost 300,000 residents did not have a bank account (up to

30-percent in certain areas) and were initially excluded from utilizing the Divvy bike share network.

Figure 11. D4E Program Eligibility per Family Size (Woodall, 2016)

PHILADELPHIA – INDEGO30 ACCESS

MISSION STATEMENT

“To provide bike share as a high quality, reliable, affordable, flexible, and healthy transportation option that gives the user access to the City and our diverse communities”

(Indego Overview).

VISION

“A transportation system that benefits everyone. It is a system that is safe, affordable, accessible, and reliable at moving Philadelphians, visitors, and commerce so neighborhoods thrive, people are healthy, and the economy grows” (Indego Overview).

38

Figure 12. Riders Posing in Front of Indego Bicycles (Source: BBSP Flickr)

OVERVIEW

In 2015, the City of Philadelphia launched the Indego bike share system with 60 stations and 600 bikes, which has since expanded to 128 stations and 1,300 bikes (oTIS).

The Indego bike share system is owned by the City of Philadelphia and operated by the

Mayor’s Office of Transportation, Infrastructure, and Sustainability, also known as oTIS.

The bike share effort began in 2013, when ex-Mayor Michael Nutter tasked oTIS, previously Mayor’s Office of Transportation and Utilities, to introduce the 2013 Bike

Share Strategic Plan and ensure that bike share served all Philadelphia residents, including low-income and minority communities (McNeil et al., 2017). Philadelphia’s integration of equity considerations from the planning stage makes the Indego system unique amongst all major bike share systems in Northern America (McNeil et al., 2017).

39 On October 10, 2018, oTIS announced that the city will begin expanding the Indego bike share program through the 2018 Indego Business Plan Update, which is a component of the city’s comprehensive Connect Strategic Transportation Plan (2018). In the Strategic

Transportation Plan, it is outlined that the launch of Indego has given the city new opportunities to engage with communities to better understand transportation needs and objectives. Through the aforementioned community engagement, Indego has “piloted numerous innovations that make it the most equitable and inclusive bike share system in

North America” (oTIS, 2018, p. 9).

EQUITY-BASED POLICIES

The 2018 Indego Business Plan Update outlines the vision, mission, values, and goals for the bike share system that is primarily centered around the themes of equity and inclusion. In order to achieve a truly equitable and inclusive system, the 2018 Indego

Business Plan Update has identified the following goals and values: opportunity and access, equity, health and safety, and finance and transparency. Of the goals and values, the most apparent are opportunity and access and equity as it pertains to providing the best possible bike share system for low-income and minority residents. In order to achieve the opportunity and access goal, oTIS has identified that “Indego should increase personal mobility in Philadelphia and provide people with better access to destinations throughout the City. Indego should offer high quality and reliable service and integrate as an extension of Philadelphia’s public transit network, while ensuring the program is cost competitive for all users.” Similarly, to achieve the equity goal, oTIS has identified that

“Indego should provide a service that is inclusive, accessible, and affordable to all users.

40 Indego should improve access for low-income communities, encourage ridership among all age groups, and reduce non-financial barriers to entry by minority and low-income communities” (Indego Overview). Additionally, oTIS hopes to achieve an increase of

100-percent in total bike share trips and 120-percent of bike share trips taken by low- income riders (oTIS, 2018). The aforementioned goals and policies have set an organizational culture for the City of Philadelphia and oTIS to provide a truly equitable system that is inclusive, accessible, reliable, cost competitive, and affordable to low- income users.

In addition to the identified mission, vision, goals, and objectives, the 2018

Indego Business Plan Update identifies that community engagement is a critical component to the future expansion that is planned for 2019, 2020, and 2025. By engaging the community and allowing residents to comment on future bike share expansion plans, it has been found that residents have embraced Indego stations as investments in their neighborhoods and value the service for both transportation and recreation. Through extensive forms of community engagement, approximately 40-percent of Indego stations are now located within low- to moderate-income neighborhoods (oTIS, 2018). It is a critical component to the success of the Indego bike share program that all members of the community share a sense of ownership and are pleased to have stations located within their neighborhoods.

Community engagement also includes education and other outreach efforts, which are led by the Bicycle Coalition of Greater Philadelphia (BCGP), BCGP ‘Street Team’,

Ambassadors program. The composition of the BCGP ‘Street Team’ and Ambassadors include community members and other bike share representatives that hold standing in

41 community agencies and other non-profit organizations. The role of the ‘Street Team’, as young community members is to foster the public image of Indego at community events and provide one-on-one engagement with community members. The Ambassadors program is tasked to strengthen support for bike share and strengthen their existing relationships within their respective communities by hosting bicycle street skills classes, community rides, and attending Indego-related events. These events include: festivals and fairs, block parties, community days, setting up pop-up information tables at city nodes, community bike rides, and even hosting a month-long adult education course – ‘Digital

Thrills and Bicycle Thrills” to educate participants on digital literacy and the Indego bike share system. Participants in the month-long course became eligible for a free six-month bike share pass upon completion (McNeil et al., 2017). By emphasizing the culture of public engagement throughout oTIS, BCGP, community organizations, and the City of

Philadelphia, Indego has been successful in educating and encouraging residents to use the city’s bike share system.

EQUITY-BASED OPERATIONS STRATEGIES

A major component of Indego’s equity-based operations strategies stem from the pricing structure and payment options that are offered to all riders. In fact, Indego was the first major North American bike share system to offer a cash payment option, which has removed a significant financial barrier for unbanked low-income residents. Additionally,

Indego has identified that financial circumstances for each user are unique. In order to accommodate for these variable situations, Indego has created multiple options that include: a $15 monthly bike share pass with no annual commitment; a $10 annual pass

42 that charges $4 an hour; and a $4 every 30 minutes walk-up option (McNeil et al., 2017).

The variety of payment options also allows intrigued individuals to try out bike sharing without a major commitment. In April 2016, Indego introduced Indego30 Access, which is a $5 per month pass option (67-percent reduction) for Pennsylvania (PA) Access card holders. The PA Access card is issued to low-income residents by the State of

Pennsylvania for cash assistance programs, Supplemental Nutrition Assistance Program

(SNAP), and medical benefits. Within four months of introducing the Indego30 Access pricing structure, 700 members registered with approximately 20-percent paying with cash (McNeil et al., 2017).

43 NEW YORK CITY – CITI BIKE

Figure 13. Citi Bike Ribbon Cutting Ceremony (Source: NYDOT Flickr, 2013)

OVERVIEW

In May 2013, New York City launched the Citi Bike bike share system, which has since become the largest bike share system in the nation. Owned by the New

York City Department of Transportation (NYDOT) and operated by

International LLC, the system initially launched with 6,000 bikes and 332 stations

(McNeil et al., 2017). By February 2019, the bike share network had expanded to 760 active stations, 12,074 bikes, and 34,821 rides per day (NYDOT, 2019). Planning for the

Citi Bike system began in 2009 with the Bike-Share Opportunities in New York City feasibility study, which outlined potential implementation phasing, station design and placement strategies, safety considerations, and theft risk (2009). In 2013, NYDOT

44 completed the NYC Bike Share: Designed by New Yorkers (Bike Share: Designed by NY) study, which details and documents the participatory planning process (shown in Figure

14) and station siting criteria used to develop the initial service area. In the document, former NYDOT Commissioner Janette Sadik-Khan states that the Citi Bike system is a product of the most extensive public planning process for any transportation project in

New York City, which has been “literally designed by New Yorkers for New Yorkers and tailored to meet New York’s specific needs, block by block” (NYDOT, 2013).

Figure 14. Citi Bike Planning Process 2011-2013 (Source: NYDOT, NYC Bike Share: Designed by New Yorkers, 2017)

45 Due to extensive outreach efforts prior to system launch (as outlined in Figure

14), the Citi Bike program was successful in achieving over 6 million trips in the first seven months of operation, 10 million trips in 2014, and 14 million trips in 2015

(Bedford Stuyvesant Restoration Corporation, 2017). However, it was realized that ridership rates differed greatly by neighborhood, of which the low-income minority community of Bedford Stuyvesant (Bed-Stuy) fell well below the citywide average. Since then, the Bedford Stuyvesant Restoration Corporation, Motivate, NYDOT, and New

York Department of Health and Mental Hygiene (DOHMH) formed the Bed-Stuy

Restoration Partnership (Restoration Partnership) to address this issue and utilized funding provided by BBSP to enhance equity programs. Bringing Equitable Bike Share to Bed-Stuy (2017), a report that documents the BBSP-funded equity programs, outlines the strategies that were used to leverage bike share’s potential to improve health and mobility opportunities for the low-income and minority residents of Bed-Stuy. The results included: a year-to-year increase of 170,000 more trips in 2016, overall ridership growth in Bed-Stuy above the citywide average, a 56-percent increase in Citi Bike membership from March 2015 to December 2016, and strong attendance to Bed-Stuy

Restoration Partnership engagement efforts (Bedford Stuyvesant Restoration

Corporation, 2017).

On November 29, 2018, Mayor Bill de Blasio announced that the City of New

York had reached an agreement with Lyft, the parent company of Motivate International

LLC, that the company will invest $100 million to improve and expand Citi Bike. The agreement states that Lyft will double Citi Bike’s current service area, triple the number of bikes to nearly 40,000, and continue to expand transportation equity efforts over the

46 next five years. The dramatic expansion of Citi Bike will make New York’s bike sharing networks one of the largest in the world. Highlights of the agreement include:

• Citi Bike will triple in size to nearly 40,000 bicycles and expand by 35 square

miles over the next five years;

• The geographic boundaries of the expansion will include extensive community

and elected official outreach;

• Lyft will immediately invest to restore the existing system to its required fleet

level of 12,000 bikes within 90 days of the acquisition of Motivate International

LLC;

• The expanded Citi Bike fleet will include both regular and pedal-assist bicycles;

• Lyft will add 12 new valet stations and increase bike and dock availability in high

demand locations to improve system performance;

• The Reduced Fare Bike Share program, administered by Healthfirst, will be

expanded;

• The improvement and expansion of Citi Bike will be privately funded with no

government subsidy;

• Lyft’s new micro-mobility division in New York City will support over 1,000

full-time living wage jobs;

• The City of New York retains the right to pilot and implement dockless bike share

services outside of the expanded service area, including three ongoing pilots;

• In addition to the $100 million committed to improvements and expansions, Lyft

will also pay for the associated operating expenses; and

47 • Lyft will retain the exclusive right to operate bike share within the Citi Bike

service area (de Blasio, 2018).

EQUITY BASED POLICIES

As the City of New York’s Citi Bike System will be undergoing a significant expansion over the next five years, Mayor de Blasio has set a citywide precedence to continue to expand Citi Bike’s transportation equity efforts (de Blasio, 2018). A major component to Citi Bike’s equity effort is the extensive participatory planning and outreach processes for station siting and future system expansion. As previously mentioned, the NYC Bike Share: Designed by New Yorkers (2013) study outlines how

NYDOT was able to effectively reach the public and the processes that were necessary to select bike share station locations. It is noted that the enthusiasm for Citi Bike is a product of the extensive outreach that was conducted, which included: 159 public bike share meetings, over 10,000 station suggestions on NYDOT’s interactive station planning map, 2,881 technically viable station options from community input boards, and the inclusion of over 250 organizations and community groups. In order to engage minority populations, NYDOT provided multilingual online and print materials and hosted

Spanish, Mandarin, and Cantonese outreach events in coordination with local service organizations. Publicity for these events were gained through online and print-media outreach, and advertisements posted in local businesses and housing developments.

During the planning period, an independent poll conducted by the Quinnipiac

University’s Polling Institute indicated that 74-percent of New Yorkers supported bike share, which is believed to be attributed to the exhaustive participatory planning process

48 and intensifying development of the city’s bicycling infrastructure (NYDOT, 2013).

Public outreach, education, and transparency continue to be key policies for NYDOT and the Citi Bike program in order to provide a sense of ownership amongst community members. In fact, NYDOT publishes a monthly report that includes ridership and membership enrollment data, operations data (i.e. inspections, vandalism, and station rebalancing), and system revenue (NYDOT, 2019).

In addition to providing system-wide outreach, it is critical to consider the equity- based strategies that were utilized by the Restoration Partnership to improve Citi Bike usage and membership enrollment in the Brooklyn neighborhood of Bed-Stuy. The

Restoration Partnership, led by the Bed-Stuy Restoration Corporation, acknowledged that many residents perceived bike lanes, cyclists, and bike share as a sign of gentrification.

Cognizant of such, there was a negative connotation associated with the Citi Bike system that was shared amongst Bed-Stuy residents, of whom believed that the system was “not intended for people of color” and unsafe to use on Brooklyn streets. In order to overcome this perception, increasing education and outreach events were core strategies to the effort (Bedford Stuyvesant Restoration Corporation, 2017).

The Bed-Stuy Restoration Corporation, an organization with 50 years of established trust within the community, was tasked to involve other community champions to improve the image of Citi Bike and educate residents on how bike share may support the physical and financial health of residents. Tracey Capers, Executive Vice

President for Programs of the Bed-Stuy Restoration Corporation, stated, “We wanted to change neighborhood conversation from focusing on gentrification to exploring how bike share can help residents achieve their personal goals. Changing the conversation meant

49 real discussions with residents on their perceptions and aspirations and it also required

Partnership members to do business differently -including looking at our own

organizational practices, how we engage the community and how we collaborate with

one another.” Through the partnerships formed with local residents, community groups,

and stakeholders, the Bed-Stuy Partnership was able to co-host and lead 47 community

rides that were attended by over 330 Bed-Stuy residents. Co-hosting community rides

enabled events to be multi-faceted (i.e. free shots, free back to school supplies, breast

feeding awareness, etc.), which resulted in increased awareness and media coverage

(Bedford Stuyvesant Restoration Corporation, 2017). The key objectives outlined in the

Bringing Equitable Bike Share to Bed-Stuy (2017) report include: fostering community

ownership, identifying community champions for bike share, increasing the visibility of

people of color using Citi Bikes (i.e. healthy activity ad campaign featuring students of

color - #FreshMovesBKNY), expanding the Citi Bike Corporate Membership program

(i.e. purchasing packages of discounted memberships for employees), and leveraging

partners to develop new programs (i.e. New York City Housing Authority (NYCHA)

Champions, Citi Bike for Youth, and Prescribe-a-Bike programs).

Figure 15. Graph Depicting Citi Bike Trip in Bedford Stuyvesant in 2015 and 2016 (Source: Bedford Stuyvesant Restoration Corporation, 2017)

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EQUITY-BASED OPERATIONS STRATEGIES

Key components to Citi Bikes equity-based operations strategies include the provision of a robust and geographically expansive bike share system and discounted membership options. Due to the station-based nature of the Citi Bike system, it has been identified that bike share is successful when the coverage area is robust, which allows the user to find a station that is located nearby their origin and destination (NYDOT, 2013).

For example, during the initial launch of the Citi Bike system only ten bike share stations were installed along the western, more affluent, edge of Bed-Stuy. In 2015 a Bed-Stuy

Resident Survey, conducted by the Bed-Stuy Partnership, indicated that inadequate system coverage (i.e. station siting only located along the western edge of the community) was a key barrier for Bed-Stuy residents as the docking stations were not located nearby most low-income residents. In fact, the survey indicated that 51-percent of

Bed-Stuy residents would be more inclined to purchase an annual Citi Bike membership if docking stations were located nearby their destination. In August 2015, 26 new bike share stations were added to the Bed-Stuy neighborhood, which vastly expanded system coverage as shown in Figure 16 (Bedford Stuyvesant Restoration Corporation, 2017).

This system expansion became a significant factor to the previously mentioned ridership growth (170,000 more trips) that was experienced in 2016. Additionally, NYDOT has also partnered with NYCHA, community boards, and NYCHA Resident Advisors to identify locations for bike share stations within and around NYCHA housing campuses.

When the system launched in 2013, NYDOT ensured that bike share stations were

51 located within one block of all 29 NYCHA properties within the coverage area (NYDOT,

2013).

Figure 16. Citi Bike Stations in Bedford Stuyvesant in 2013 and 2015 (Source: Bedford Stuyvesant Restoration Corporation, 2017)

In addition to addressing equity through station siting, NYDOT has also sought to improve the affordability of the Citi Bike system for low-income users. To address the issue of financial access, NYDOT created two subsidized membership programs – one for NYCHA residents and another for members of Community Development Credit

Unions. The two subsidy programs offer annual memberships for $60 (40-percent reduction in price) (NYDOT, 2013). Additionally, members of the subsidy programs will be able to use Citi Bike’s pedal-assist bicycles for $0.50 per ride (75-percent reduction in price) compared to the $2 fee charged to other annual members. Compared to the standard bicycle, Citi Bike data shows that pedal-assist bikes are typically utilized for further distances as 18-percent of trips are greater than three miles (10.7-percent for standard bikes) (Kuntzman, 2019). However, it should be noted that NYDOT has not

52 conducted any research to identify whether low-income Citi Bike users travel further distances for commuting purposes.

SAN FRANCISCO BAY AREA – FORD GOBIKE

Figure 17. Riders Using FordGo Bike Share (Source: Ford GoBike)

OVERVIEW

In August 2013 the Bay Area Air Quality Management District (BAAQMD), in partnership with the five cities in the Bay Area, launched the Bay Area Bike Share

(BABS) program with approximately 700 bikes across 70 stations. Funded by an

Innovative Grant from the Metropolitan Transportation Commission (MTC), the bike share service was deployed in San Francisco (35 stations), Palo Alto (5 stations),

Redwood City (7 stations), Mountain View (7 stations), and San Jose (16 stations) (MTC,

53 2015). During the pilot period (August 2013 to December 2016), 977,664 total trips were completed in the City of San Francisco alone (SFMTA, 2016). In 2017, the regional bike share system expanded to 320 stations and 4,500 bikes, and re-branded as the Ford

GoBike after receiving sponsorship from the Ford Motor Company (SFMTA, 2017).

Since re-branding as the Ford GoBike system, the system has expanded to 7,000 bikes across five cities – San Francisco, Oakland, Berkeley, Emeryville, and San Jose (Ford

GoBike). In 2018, Ford GoBike users completed over 1.8 million trips with approximately 16,000 active bike share members (MTC, Bike Share in 2018, 2018). The bikeshare system is currently being administered by MTC and operated by Motivate

International LLC (Goodwin, 2016).

EQUITY-BASED POLICIES

On October 18, 2016, MTC and Motivate International LLC. made a commitment to ensure that the Ford GoBike system is equitable to all Bay Area residents as a part of the tenfold bike share expansion that stemmed from the Ford Motors sponsorship. The primary components to the equity commitment include: an introductory subsidy program for low-income residents, cash payment options, funding to conduct outreach and education for low-income and minority residents, and an objective to place 20-percent of all stations within MTC-designated “Communities of Concern” (Simons and Kahn,

2016).

As a part of the equity commitment, MTC and Motivate also announced that

$260,000 would be provided in new funding for community-based organizations for conduct outreach and education for low-income and minority residents (Simons and

54 Kahn, 2016). The provision of this funding resulted in the genesis of the Bay Area Bike

Share Equity Group (BABSEG), of TransForm California, that formed partnerships with the Bay Area’s three largest bicycle coalitions (San Francisco Bicycle Coalition, Bike

East Bay, and the Silicon Valley Bicycle Coalition), community organizations, and ten local community ambassadors (Motivate, 2018). Between September 2017 to March

2018, BABSEG conducted outreach to educate low-income and minority communities of the Bike Share for All program and other bicycling resources. BABSEG outreach events reached approximately 12,300 participants, which directly resulted in 692 new Bike

Share for All memberships (37-percent of all program accounts). Of these new members,

97-percent were minority residents, of which 37-percent were Asian, 35-percent were

African American, 21-percent were Hispanic, and 2-percent were Native America

(TransForm, 2018). Prominent outreach events included local organizations with positive reputations within their respective communities, such as - Oakland-based Scraper Bike

Team and Cycles of Change, Chinese Newcomers Service Center in San Francisco and

SF Yellow Bike Project. These events enabled the development of Ford GoBike’s reputation through regular tabling, pop-up events, bike training courses, food distribution drives, bike repair classes, and community rides (Motivate, 2018).

It should be noted that the regionally-operated Ford GoBike system has a unique organizational structure, which utilizes MTC for administrative purposes and allows the local agencies to control the permitting process for station siting. As noted in the Local and Regional Bike Sharing Organizational Models report conducted by the San Francisco

County Transportation Authority (SFCTA), a regional bike sharing system became the preferred alternative due to MTC’s capability to perform oversight of the bike share

55 contractor while acknowledging that the local agencies were best suited to understand the unique needs of their respective service area. Under this organizational model, each local jurisdiction has been able to set their goals, objectives, values, and equity-based policies.

For example, SFCTA has identified that dense station siting is a critical component to a successful bike share system in terms of high ridership. Cognizant of such, low-income neighborhoods with low density may not be perceived as strategic location for bike share station siting. However, to address this issue, SFCTA demonstrated that a potential solution may include factoring these costs into the system’s business plan and empowering local agencies to pursue specified public grants to fund capital and operating costs (SFCTA, 2014).

EQUITY-BASED OPERATIONS STRATEGIES

The primary equity-based operations strategy derives from the Ford GoBikes provision of a subsidy membership program that offers various payment options. The introductory subsidy program, also known as Bike Share for All, offers a one-time $5 annual membership (97-percent price reduction) to all Bay Area residents that qualify for

CalFresh, San Francisco Municipal Transportation Agency (SFMTA) Lifeline Passes, or

Pacific Gas and Electric (PG&E) utility discounts. The eligibility standards for each of these programs are detailed in Figures 18, 19, and 20 below. The membership includes the first 60 minutes of each trip and charges an additional $3 fee for every 15 minutes. In the second and subsequent years of the Bike Share for All program, applicants are eligible for a $5 per month (67-percent price reduction) bike share membership.

Applicants are able to enroll online or at one of three enrollment centers for cash

56 payments. The enrollment centers include locations at the Bay Area Metro Center in San

Francisco, Oakland Public Library, and Berkeley Public Library (Ford GoBike). By June

2018, 20-percent (3,300 members) of all Ford GoBike members were participants of the

Bike Share for All program (TransForm CA, 2018), which is a significantly larger membership-share than both Indego in Philadelphia (9-percent) and in Boston

(3-percent) (MTC, FordGo Bike is a Model, 2018). It should also be noted that the regional nature of Ford GoBike enables riders to use their Clipper card, which is a reloadable smart card used for transit fare payment throughout the San Francisco Bay

Area (Ford GoBike).

Figure 18. CalFresh Eligibility - Income Limits (Source: MyCalFresh.org)

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Figure 19. PG&E Utility Discount Program Eligibility – Income Limits (Source: PG&E)

Figure 20. SFMTA Lifeline Pass Eligibility - Income Limits (Source: SFMTA)

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Table 5. Case Study Overview City Name Owned By Operated By Walk up Cost Cost Membership Annual/Monthly Option?Cash Initiative Equity Policies Equity Strategies Operations Equity

Motivate International LLC. (Private) LLC. International Motivate Chicago Divvy City of Chicago $9.95 $99 Annual Yes Divvy • Proactive planning and station • D4E low-income subsidy all-day Membership for siting (i.e. prioritize siting in program

pass Everyone low-income communities) $5 first-year annual

o (D4E) o Two sets of metrics – membership (95% price standard and equity criteria reduction)

• Proactive hiring o $50 second-year annual 59 • Youth training and job membership (50% price

opportunities reduction) • Outreach in Chicago public o Eligibility: at or below 300- schools percent of the Federal • Financially accessible for Poverty Level unbanked individuals (i.e. cash o Administered by Local option payments) Initiatives Support Coalition • Citywide outreach (i.e. Slow (LISC) (12 financial Roll Chicago, Go Bronzeville, opportunity centers) etc.) • Financial opportunity center services o Cash payment options and activation assistance o Bicycling safety and wayfinding information

Philadelphia Indego Philadelphia of City oTIS $4 every • $15 Yes Indego30 • Opportunity and access • Indego30 Access 30 Monthly Access High quality and reliable $5 per month (67% price o o

minutes Membership service that is an extension reduction) • $10 Annual of public transportation o Eligibility: Pennsylvania Membership o Cost competitive (PA) Access card holder (additional • Equity . At or below 133-percent $4 an hour) Inclusive, accessible, and of the Federal Income

o affordable to all users Poverty Guidelines o Reduce financial barriers to • Pricing structure and payment entry for low-income and options minority users o Multiple pricing structures • Health and safety that accept cash payment • Finance and transparency options • Community engagement o Allows financial flexibility and an opportunity to try the o Engage communities from the beginning of future system without a significant 60 expansion plans commitment Cash payments are accepted o Use Indego to pilot new o forms of engagement at 7-Eleven, CVS, Family Dollar, and Ace Cash o Empower residents to provide a sense of Express. The retailers ownership charge using a barcode that • Education and Outreach is provided to the users Indego30 or Access Pass o Bicycle Coalition of Greater Philadelphia account. (BCGP), ‘Street Team’, Indego Ambassadors

New York New Citi Bike York New City of (Private) LLC. International Motivate • $3 $169 Annual Yes Various • Participatory planning and • Subsidized membership every Membership policies outreach process options 30 (additional • Publish a monthly bike share o $60 annual membership $2.50 every 15 minutes report (40% price reduction) minutes) • $12 all- o Ridership, membership o Additional $0.50 per ride day enrollment, operations data, for pedal-assist bikes (75%

pass system revenue, etc. price reduction) • Community rides o Eligibility: NYCHA • Extensive partnerships with resident or Community residents, community groups, Development Credit Union stakeholders, and other public member agencies. Local bike share • Financing options for users ambassadors. ineligible for the subsidy • Bike share programs programs $14.95 per month for an o Corporate membership, o NYCHA Champions, Citi annual membership 61 Bike for Youth, and • Robust and geographically Prescribe-a-Bike expansive station siting San FranciscoSan Bay Area Ford GoBike MTC (Private) LLC. International Motivate • $3 • $15 Yes Bike • Outreach and education for low- • Bike Share for All every Monthly Share for income and minority $5 one-time annual

o 30 Membership All communities membership (97% price minutes • $149 • 20% of all stations within MTC- reduction

• $10 all- Annual designated ‘Communities of o $5 per month (subsequent day Membership Concern’ year) (67% price reduction) pass (additional • Partnerships with community- o Eligibility: CalFresh, $3 every 15 based organizations and SFMTA Lifeline Pass, minutes) residents PG&E utility discounts • o BABSEG, 3 bicycle Payment system integrated coalitions, 10 community with the regional Clipper ambassadors transit card • Local agencies control the permitting process for station siting

Los Angeles County BikeMetro Share MetroLA (Private) Systems Transit Bicycle • $1.75 • $17 No Various • Equity considerations in the • Payment system integrated every Monthly policies initial assessment for future with the countywide TAP 30 Membership expansion areas transit card

minutes • $150 o density of poverty, • $5 all- Annual presence of diverse day Membership populations, low-income pass (additional jobs, and a defined outreach $1.75 every program 30 minutes) • Previous partnership with LACBC and MCM/PMJ

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CHAPTER 7

FINDINGS AND RECOMMENDATIONS

Moving into the future for the Metro Bike Share system, it is critical for LA

Metro to fully embrace the precedence set by the Metro Equity Platform Framework to create a more equitable bike share system for all resident of Los Angeles County. LA

Metro has already identified the planned expansion service areas for Phases IV and V, as outlined in Table 6 below, and should utilize the Findings and Recommendations Chapter of this study to further integrate the concept of equity throughout the bike share program.

Using the equity recommendations offered by MCM/PMJ and LACBC and the academic findings and equity-based strategies compiled in the literature review case studies sections, the Metro Equity Study identified six themes of bike share equity, which include: equity-oriented organizational structure and policies, financial access, spatial access, technological access, education and outreach, and local partnerships. This chapter offers various policy and system operating strategies that stem from these themes and should be considered by LA Metro.

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Table 6. Metro Bike Share Phase IV and V Expansion Plans (Source: Haydu and Benjamin, 2018)

Phase Year Bikes Planned Locations IV 2019 840 (Smart Bikes) Baldwin Park, Claremont, Covina, Duarte, El Monte, Glendora, La Cañada, Flintridge, La Verne, Monrovia, Monterey Park, Pomona, San Dimas, South El Monte, South Pasadena, West Covina “ ” 105 (Smart Bikes) East LA “ ” 21 (Smart Bikes) Downey “ ” 57 (Smart Bikes) Burbank “ ” 161 (Smart Bikes) Glendale “ ” 363 (Smart Bikes) LA – Hollywood/East Hollywood V 2020 127 (Smart Bikes) LA - Boyle Heights “ ” 150 (Smart Bikes) LA - Mid-City “ ” 80 (Smart Bikes) LA – North Hollywood “ ” 70 (Smart Bikes) Huntington Park “ ” 70 (Smart Bikes) Inglewood “ ” 28 (Smart Bikes) Whittier

EQUITY-BASED POLICY RECOMMENDATIONS

Develop a new vision and goals for the Metro Bike Share program that is

includes and addresses of the concept of equity. Explore publicizing the shift toward

equity by branding the Metro Bike Share equity initiative. By establishing a new

vision and goals for the Metro Bike Share system, LA Metro will be able to establish

equity as a top priority for the organizations bike share program. Currently, as stated in

the 2018 Business Plan, the vision of the Metro Bike Share system is to “provide new and existing transit users with an accessible, reliable and efficient mobility option as an integrated part of Los Angeles County’s world class transportation system.” (LA Metro,

2018). With the goals of the program focusing on accessibility, reliability, efficiency, and integrated, it may be inferred that equity considerations are a component to the bike share system. However, LA Metro should consider advancing their equity efforts by including the concept within their vision, highlighting it as a primary goal for the bike share

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program, and branding the Metro Bike Share equity initiative. In doing so, LA Metro may set an internal precedence for the employees of the organization and notify external patrons, community-based organizations, and stakeholders that creating an equitable system is a priority for the program. Examples of what the Metro Bike Share branding and vision could look like are provided in Figure 21 below.

Figure 21. Metro Bike Share Branding and Vision Examples

Collect user socioeconomic data and create measurable goals to improve the equitability of the Metro Bike Share system for low-income and minority communities. In order for LA Metro to convey that there is a need to improve the equitability of the LA Metro Bike Share system to their board members, the agency should consider collecting the socioeconomic data of bike share users and establishing measurable goals to improve these metrics (i.e. percent of low-income and minority riders). As utilized in Chicago’s D4E case study, the City of Chicago collected the socioeconomic data of Divvy users to measure the success of the D4E program and overarching system. After a 2016 bike share expansion, the City of Chicago used the socioeconomic data that was collected to demonstrate a six-percent increase from 46- percent to 53-percent for services to non-white populations, eight-percent increase from

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56-percent to 64-percent for services provided to Chicago residents within 0.5-miles of a public transit station, and services provided to 11 of 15 communities with a median household income below $30,000 a year. The use of these metrics and measurable goals would allow LA Metro to emphasize the importance of certain equity policies and demonstrate a need to further develop the Metro Bike Share system within marginalized communities.

Form ‘equitable’ partnerships with community groups that exist within potential service areas and conduct outreach early in the planning process. Identify

‘bike share ambassadors’ and utilize partnerships to conduct outreach events in low-income and minority communities on a consistent basis to forge meaningful relationships with community members. As noted by MCM/PMJ staff, the

Ambassadors Project highlighted a need for LA Metro to create partnerships with community-based organizations in order to forge meaningful relationships with community members. Additionally, it was noted by Rio Contreras, MCM/PMJ outreach lead on the Ambassadors Project, that these partnerships should be ‘equitable’ (Contreras et al., 2017). Equitable relationships should seek to empower community-based organizations, stakeholders, and residents by providing these individuals with a ‘voice’ and, as it pertains to MCM/PMJ in the Ambassadors Project, the ability to operate autonomously when acting within their role of the partnership. LA Metro should consider forming a Bike Share Equity Working Group with representatives from key stakeholders from LACBC, MCM/PMJ, community groups, local agencies, and other regional partners. LA Metro may also consider empowering their partners, and establishing more

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‘equitable’ partnerships, by allowing local agencies and community groups to lead the outreach component of station siting.

Additionally, these partnerships and outreach events were critical components to the equity initiatives that were practiced by each of the case study cities. For instance, each city or regional acknowledged that engaging low-income and minority residents from the beginning of the planning process is a critical component to forging a sense of ownership and pride over bike share investments throughout the community. Each of these cities held partnerships with a plethora of community-based organizations, bicycle coalitions, and local stakeholders; and with the exception of the Chicago Divvy system, had identified a set of local ambassadors to advocate for and educate the public about bike share within their respective communities. Figure 22 depicts the SB 535

Disadvantage Communities located within future Metro Bike Share expansion areas, which should be prioritized for establishing partnerships and early outreach during the planning process. It is important that community engagement is conducted on a consistent basis with culturally relevant and linguistically appropriate outreach materials in low-income and minority communities.

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Figure 22. Map Depicting SB 535 Disadvantaged Communities Within Planned Service Areas by 2020 (Source: City of Los Angeles, Open Data Portal; California Legislative Information, 2012)

Empower participating local agencies and the respective public to ensure a sense of ownership and pride over bike share services within their respective communities. In addition to forging meaningful relationships with non-government organizations (NGO), it is equally important to empower the participating local agencies in the Metro Bike Share system. As depicted in the San Francisco Bay Area regional bike share model, the Municipal Planning Organization (MPO) MTC is able to administer the program but defers most of the decision-making capabilities to the participating local agencies. Under these conditions, the local agency is considered the lead in station siting and setting their own goals, objectives, values, and policies. It has been acknowledged by

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MTC that the local agencies were best suited to understand the unique needs of their respective communities. Although it is not necessarily recommended that LA Metro adopt the same organizational model as MTC, the agency should consider empowering and encouraging the participating local agencies to set their own mission, vision, and goals for bike share within their service areas, and lead the station siting and associated community outreach processes.

Address the technological restraints of individuals without internet access by publishing multilingual outreach material in hard-copy form that contains Metro

Bike Share information. In 2017, 79.9-percent of Los Angeles County households had access to the internet via a smartphone, tablet, or computer (U.S. Census Bureau).

Cognizant of such, it is important that LA Metro continues to publish multilingual print outreach material and expands the use of multilingual advertising for the Metro Bike

Share system. As noted in the Literature Review Chapter, low-income and minority communities have experienced barriers nationally with smart phone availability and education on how to use bike share. Cognizant of such, it is critical to continue publishing and advertising with multilingual outreach materials that will enhance bike share education efforts and usage of the system, respectively.

Prioritize investing in bicycle infrastructure within low-income and minority communities and modifying the Bike Share Suitability Index. The Business Plan

(2018) has outlined that the Metro Bike Share system will continue to utilize the

Suitability Index as a determinant for the bike share-readiness of potential expansion areas. As previously stated in the LA Metro Bike Share Overview Chapter, the index weighs the presence of bicycle infrastructure, which may result in the disproportionate

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underrepresentation of disadvantaged communities as a suitable environment for station siting. Cognizant of such, LA Metro should consider prioritizing bicycle infrastructure investments within low-income and minority communities and supporting local agencies that wish to apply for active transportation planning and/or infrastructure grants. Grant programs such as Caltrans’ Sustainable Transportation Planning Grant and Active

Transportation Program support active transportation planning and infrastructure development, respectively (Caltrans, 2018; Caltrans Active Transportation Program).

Additionally, the agency should also consider modifying the Suitability Index by including an equity-focused metric as one of the determining factors. Although equity considerations are included during the initial assessment of potential service areas, equity should also be included throughout the prioritization process.

Utilize the Metro Bike Share program as a platform to conduct and pilot innovative forms of community engagement. As noted in the Case Study Chapter, the

City of Philadelphia utilizes the Indego Bike Share system as a platform to conduct and pilot innovative forms of outreach, which has enhanced the equitability of their system.

The ability to pilot new forms of community engagement may allow LA Metro to accommodate the unique characteristics and needs of Los Angeles’ low-income communities. Examples of such may include forming a team of Metro Bike Share ambassadors, hosting community rides, and form bike share programs in partnership with other public departments across Los Angeles County.

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EQUITY-BASED OPERATIONS STRATEGIES

Using the LIFE program to develop a subsidized fare structure for low- income residents. Currently, the Metro Bike Share system does not offer a subsidized pricing structure designed for low-income residents, which is an equity feature that has been offered by each of the case study cities. However, reduced fares are offered to senior citizens (ages 62 and above), persons with disabilities, college and vocational students, and K-12 students (must be older than 16 year of age to ride) in two options - 30 day pass for $5 (70.6-percent fare reduction) and an annual pass for $50 (66-percent fare reduction). It is recommended that LA Metro utilizes the existing LIFE program to offer the same reduced fares to eligible low-income residents. The eligibility requirements for the LIFE program are portrayed in Figure 23.

Figure 23. LA Metro LIFE Program Eligibility - Income Limits (Source: LA Metro LIFE)

As LA Metro continues to expand the number of pedal-assist bikes into the Metro

Bike Share fleet, the agency should consider accommodating subsidized fares for LIFE program members if additional usage fees are added. During the pilot period, the fare for pedal-assist bikes and a standard bike were the same (Metro Bike Share). However, if LA

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Metro considers adding additional fees to use the pedal-assist bicycles in the future, LIFE program members should be exempt or provided a subsidized rate.

Offer a cash payment option at Metro Bike Share kiosks and/or form partnerships with public service organizations to administer in-person bike share registration that accept cash-payment options. Regardless of whether LA Metro decides to extend the LIFE program to bike share users, the agency should explore the feasibility offering a cash payment option. In the Case Study Chapter, it was found that each of the case study cities offered a cash payment option to remove the financial barrier that was experienced by individuals without a bank account or a credit card. By offering a cash payment option at kiosks, the Metro Bike Share system would become more accessible to low-income residents. However, it should be noted that the availability of a walk-up cash option may present liability issues if bicycles are damaged or stolen.

Cognizant of such, an alternative option is to partner with public service organizations such as recreational centers, public libraries, public housing centers, and other social service organizations to administer in-person bike share registration. Figure 24 depicts all of the public service organizations that are located within the existing and planned service areas. A full list of the community organizations and recreation programs included in Figure 24 is provided in Appendix A. The Chicago and San Francisco Bay

Area bike share programs offer a similar service where cash payments are accepted, and registration is administered by a partner agency. The City of Philadelphia also offers a cash payment option, which is accepted by 7-Eleven, CVS, Family Dollar, or Ace Cash

Express. The Indego system is able to accommodate this by issuing a barcode to the

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registered user, which is then scanned by the local retailer upon payment, and a 30-day pass is sent to the user via mail (Indego, Cash Payment).

Figure 24. Map of the Community Organizations and Recreation Programs Throughout LA County (Source: City of Los Angeles, Open Data Portal)

Ensure that station kiosks and smart bikes instructions are multilingual and imagery on the kiosks reflect the communities where they are located. Much like the provision of multilingual outreach material, the provision of multilingual kiosks and smart bike instructions are critical components to addressing the language barrier experienced by non-English speaking minority residents. Additionally, LA Metro should consider a promotional campaign that uses kiosk advertising to showcase local residents using bike share within their communities. As observed in the New York case study, the

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Citi Bike system was able to increase the visibility of local minority residents using bike share through a healthy activity ad campaign featuring students of color. Specifically, the campaign was used in Bed-Stuy to improve the image of Citi Bike and counter the stigma of being associated with gentrification.

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CHAPTER 8

CONCLUSION

As iterated through the Metro Equity Platform Framework initiative, the concept

of equity, particularly through the provision of equal opportunity and access for all Los

Angeles County residents, is a priority for LA Metro. However, as depicted in the

Literature Review Chapter, marginalized communities are significantly underrepresented

in access and use of bike share systems nationwide. Specifically, minorities that use bike

share face the fear of being profiled by police and being stranded with a broken bicycle;

and both low-income and minority users of bike share face the barriers of mobile phone availability, credit card requirements, and equipment liability. It was also found that only

one in five bike share systems in America have written policies pertaining to equity, of

which most address station siting (included in 68-percent of systems with equity

policies), fee structure (72-percent), marketing (57-percent); and system operations, data

collection, and analysis (42-percent). Lastly, the Literature Review Chapter has shown

that marginalized communities face unique barriers to using bike share, which include:

user fees, liability for bike share equipment, lack of education and knowledge of bike

share, and station siting and access (only 12-percent of bike share systems are located

within communities of ‘high economic hardship’). Members of low-income and minority communities have shown that they are more likely to use bike share if certain services and programs were offered such as discounted membership or use options, access to free or low-cost helmets, cash payment options, wayfinding sign for safe bicycle routes, and community rides were organized for ‘people of color’ and low-income patrons.

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Throughout the Case Study Chapter, the Metro Equity Study sought to identify

how the Divvy, Indego, Citi Bike, and Ford GoBike bike share systems have addressed

the issues identified in the Literature Review Chapter. Each of these bike share systems

utilized unique strategies to address the equity issues facing their respective systems.

These equity strategies were compiled in Table 5 and were separated into key policies

and operation strategies. The Case Study Chapter resulted in the composition of key

policies that included equity initiatives being incorporated throughout each organization, promotion of opportunity and access (physical, financial, and technological access) for marginalized communities, robust outreach and community engagement; and

partnerships with community groups, key stakeholders, and local bike share ambassadors.

Key equity-based operation strategies that were identified included: the provision of low-

income subsidy programs, cash payment options, in-person registration, geographically expansive station siting within marginalized communities, and fare integration with regional transit cards. The findings from the Literature Review and Case Study Chapters were then used to develop a set of recommendations to improve the equitability of the

Metro Bike Share system.

The purpose of the Metro Equity Study is to support LA Metro’s Metro Equity

Platform Framework initiative and support the department in providing a more equitable bike share system for Los Angeles County residents. The Recommendations Chapter supports this ultimate goal by offering a set of bike share policy- and operations-based recommendations that will enhance the equitability of the Metro Bike Share System.

These recommendations are based upon six themes that were identified through the Case

Study and Literature Review sections, which include: organizational structure and

76

policies, financial access, spatial access, technological access, education and outreach, and local partnerships. The following list of recommendations were created to support

LA Metro in developing a truly equitable bike share system for Los Angeles County’s low-income and minority communities:

• Equity-Based Policy Recommendations

o Develop a new vision and goals for the Metro Bike Share program that is includes and addresses of the concept of equity.

o Explore publicizing the shift toward equity by branding the Metro Bike Share equity initiative.

o Form equitable partnerships with community groups that exist within potential service areas and conduct outreach early in the planning process.

o Identify ‘bike share ambassadors’ and utilize partnerships to conduct outreach events in low-income and minority communities on a consistent

basis to forge meaningful relationships with community members.

o Empower participating local agencies and the respective public to ensure a sense of ownership and pride over bike share services within their

respective communities.

o Address the technological restraints of individuals without internet access by publishing multilingual outreach material in hard-copy form that

contains Metro Bike Share information.

o Prioritize investing in bicycle infrastructure within low-income and minority communities and modifying the Bike Share Suitability Index.

77

o Utilize the Metro Bike Share program as a platform to conduct and pilot innovative forms of community engagement.

• Equity-Based Operations Strategies

o Using the LIFE program to develop a subsidized fare structure for low- income residents.

o Offer a cash payment option at Metro Bike Share kiosks and/or form partnerships with public service organizations to administer in-person bike

share registration that accept cash-payment options.

o Ensure that station kiosks and smart bikes instructions are multilingual and imagery on the kiosks reflect the communities where they are located.

By improving bike share access for Los Angeles County’s low-income and minority communities, LA Metro may also support the agency’s existing bike share vision and goals, which seek to provide “an accessible, reliable and efficient mobility option as an integrated part of Los Angeles County’s world class transportation system”

(LA Metro, 2018). As the Metro Bike Share system continues to expand through Phase

IV, Phase V, and further into the future, it is critical that the unique needs and barriers experienced by low-income and minority residents are considered from the onset of the planning process to daily operations. The Metro Bike Share system is an important component to Los Angeles’ multimodal transportation network as it provides a healthy and environmentally-friendly alternative to automobile travel. Moving into the future, it is critical that LA Metro extends the same level of opportunity for low-income and minority communities to access the highly beneficial Metro Bike Share system.

78

AUTHOR’S NOTE

Although the Metro Equity Study is based upon a qualitative methodology, it

should be noted that research of bike share equity programs is currently inhibited by the

deficiency of quantitative bike share data. Moving into the future, it should be noted that

the findings from qualitative research may be supported by the availability of quantitative

data sets. Cognizant of such, additional research should be conducted on the success of

certain equity policies, programs, and operation strategies as quantitative data sets

become available. Additionally, the scope of the Metro Equity Study was inhibited by the deficiency of bike share liability information that was not made publicly available by the case study agencies. As noted in the Literature Review Chapter, 52-percent of minority

and low-income survey respondents noted that ‘liability for bike share equipment’ is a significant barrier and concern to utilizing their respective bike share systems. Future research should be conducted regarding bike share system liability and strategies that may be utilized to keep patrons accountable without disproportionally impacting low- income and minority communities.

79

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87

APPENDIX A

COMMUNITY ORGANIZATIONS

Table 7. Community Organizations Throughout Los Angeles County (Source: City of Los Angeles, Open Data Portal)

Name Website Address City Phone(s) Description The agency provides advocacy, community action Korean Resource Los groups, education services, Center www.krcla.org 900 Crenshaw Blvd. Angeles Service/Intake (323) 937-3718 and health insurance. Administrative (213) 473-3030, FAX (213) 473-3031, Child Care Programs Information Only (213) The agency provides child 473-1699, Head Start Program care, counseling services, Little Tokyo Information Only (213) 481-0227, services for older adults and Service Center - A Service/Intake (213) 473-3035, youth services for Japanese Community Japanese Students Hotline immigrants and Japanese- Development Los Hotline/Talkline/Warmline (213) Americans in Los Angeles Corporation 231 E. Third St. Angeles 473-163 County. 88 The agency provides

counseling services and Salvation Army recreational programs for Corps Community Los people who live in central Los Center - El Centro www.salvationarmy-socal.org 906 Francisco St Angeles Service/Intake (213) 896-9178 Angeles. Corporate Office Administrative The agency provides (818) 264-0880, Caregiver Center counseling services through Edelman Children's Court therapy/support groups and Service/Intake (323) 526-6553, information and referral for Service/Intake (562) 421-7991, grandparents or any relative Grandparents As Canoga Service/Intake (310) 839-2548, caregivers who live in Los Parents Inc www.grandparentsasparents.org 22048 Sherman Way Park Service/Intake (818) 789-1177 Angeles County. General Information Salvation Army Service/Intake and Administration The agency provides pastoral Corps Community (323) 960-0640, Weingart Youth counseling services and Center - Los Center - After School Program recreational programs for Hollywood 5941 Hollywood Blvd Angeles Service/Intake (323) 960-0643 people in the Hollywood area. FAX (323) 937-7815, Nat'l Asthma And Information Line Service/Intake The foundation provides Allergy Foundation (800) 727-8462, Service/Intake health services and Of America - and Administration (323) 937- recreational programs for Southern Los 7859, Statewide referrals people of all ages who have California www.aafa-ca.com 5900 Wilshire Blvd. Angeles Service/Intake (800) 624-0044 asthma or allergies. 800 W. 6th St. FAX (323) 954-5790, Los The foundation provides Angeles/California/English/Spanis health services related to Arthritis h Service/Intake (800) 954-2873, arthritis and related diseases Foundation - Los National Office Information Only for people of all ages in Los Pacific Region www.arthritis.org Angeles (800) 283-7800, Los Angeles.

Angeles/English & Spanish Service/Intake (323) 954-5750, Southern California Service/Intake (800) 954-2873

The foundation provides health services related to Arthritis Service/Intake (800) 995-6416, arthritis and related diseases Foundation - Los Service/Intake (818) 995-7378, for people of all ages in Los Valley Office www.arthritis.org 800 W 6Th St Angeles FAX (818) 995-6416 Angeles. 89 This agency offers counseling

services, emergency food, financial assistance, holiday Salvation Army assistance, social and Corps Community recreational activities for Center - Long Long FAX (562) 988-0884, youth and adults who live in Beach www.salvationarmy-socal.org 455 E. Spring St. Beach Service/Intake (562) 426-7637 Long Beach and Lakewood. This agency provides counseling services, emergency food, holiday assistance, recreational programs and utility bill assistance for families, couples, and individuals who Salvation Army live in Burbank, North Corps Community FAX (818) 845-7274, Hollywood, Sun Valley, Center - Burbank www.salvationarmy-socal.org 300 E. Angeleno Burbank Service/Intake (818) 845-7214 Sunland and Tujunga. This is the administrative site of a comprehensive mental health agency that serves Info/Appointments Service/Intake people who live in Pacific Clinics - (877) 722-2737, Administrative communities in Los Angeles Administration www.pacificclinics.org 800 S. Santa Anita Ave. Arcadia (626) 254-5000 County. City Of Los The Councils provide Angeles Service/Intake and Administration government volunteer and Department Of (213) 847-7155, FAX (213) 485- neighborhood improvement Neighborhood Los 4608, Service/Intake (213) 978- opportunities to people within Empowerment - www.EmpowerLA.org 200 N Spring St Angeles 1551, FAX (213) 978-1751 the City of Los Angeles.

Neighborhood Councils The council provides residential treatment for National Council substance abuse, substance On Alcoholism abuse services and welfare-to- And Drug work support services for Dependence - Long Service/Intake and Administration domestic violence, for people Long Beach www.ncadd.org/ 780 Atlantic Ave. Beach (562) 426-8262 of all ages. This is an advisory commission to the City of Long Beach Senior Long Beach for older adult Citizen Advisory Long Senior Center Programs and aging issues and Commission www.longbeach.gov/park/commissions/senior_services_advisory.asp 1150 E. 4th St. Beach Service/Intake (562) 570-3500 planning. All Saints Church - Margi Austin Service/Intake (909) The group provides Christian- Gays And Lesbians 982-7525, Administrative (626) oriented personal enrichment - Galas www.allsaints-pas.org 132 N. Euclid Ave. Pasadena 796-1172 for gay men and lesbians. The agency provides housing Watts Century services to low-income Latino Los Service/Intake (323) 564-0524, people who live in Los Organization www.wattscenturylatino.org 10360 Wilmington Ave. Angeles Information Only (323) 564-9140 Angeles County. The Arts Council for Long Beach promotes art education, oversees public art 90 Service/Intake and Administration projects; provides arts

Arts Council For Long (562) 435-2787, FAX (562) 432- funding; and provides artist Long Beach www.artslb.org 350 Elm Ave Beach 5175 services for the city. The collaborative provides administrative services, case management and health education services with member organizations whose mission is to improve birth outcomes for perinatal Best Babies families in San Gabriel Collaborative - San West Valley zip codes 91706, Gabriel Valley www.LABestBabies.org/bbc/sgvBbc.htm 1115 S. Sunset Ave. Covina Service/Intake (626) 813-7841 91732, 91766 and 91744. The agency provides counseling services, education services, emergency food, heath services, HIV/AIDS services, recreational programs and United American substance abuse services for Indian Involvement Los Service/Intake (213) 202-3970, American Indians who live in Inc www.uaii.org 1125 W. 6th St. Angeles FAX (213) 202-3977 Los Angeles County. Referral to volunteer contact Service/Intake (310) 727-5400, Service/Intake (800) 872-2976, FAX (310) 525-1155, (Pete M., The agency provides American Youth National Contact) Administrative recreational programs for Soccer (310) 848-5653, Administrative youth who live in Los Organization www.ayso.org 19750 S Vermont Ave Torrance (424) 221-7970 Angeles County.

FAX (818) 487-7454, International Administrative (818) 487-7455, The agency provides health Myeloma North Hotline (Voice and TDD) (800) services to people of all ages Foundation www.myeloma.org 12650 Riverside Dr. Hollywood 452-2873 in Los Angeles County. This is an organization of young professionals in the Los Angeles area who Junior Chamber Of volunteer their time to Commerce - Los Los FAX (213) 680-8008, support community service Angeles www.lajcc.org 244 S San Pedro St Angeles Service/Intake (213) 680-8000 projects. The Los Angeles Times Family Fund, a McCormick Foundation Fund, is committed to improving the community by supporting nonprofit agencies with education and literacy programs that serve disadvantaged children and Los Angeles Times Los youth in Los Angeles, Family Fund www.latimes.com/familyfund 202 W 1St St Angeles Administrative (213) 237-3325 Orange, Riverside, S The agency provides family Hathaway- Administrative (626) 395-7100, support services, foster care, Sycamores Child Intake for All Programs out-of-home care for boys, 91 And Family Service/Intake (626) 395-7100 and mental health services for

Services www.hathaway-sycamores.org 210 S. De Lacey Ave. Pasadena Ext.2590, FAX (626) 395-7270 families in Los Angeles. Service/Intake and Administration The agency provides health (877) 272-6226, Administrative education about pancreatic Pancreatic Cancer Manhattan (310) 725-0025, FAX (310) 725- cancer for people of all ages Action Network www.pancan.org 1500 Rosecrans Ave Beach 0029 in the United States. California State Judicial Branch - Judicial Council - The Council is the policy Southern Regional Service/Intake and Administration making body for the state Office courts.ca.gov/ 2255 N. Ontario St. Burbank (818) 558-3060 courts. Service/Intake (213) 487-0379, The commission provides Los Angeles Public Information Service/Intake services for the study and County Human (213) 738-2788, FAX (213) 386- prevention of discrimination Relations Los 3995, Media Service/Intake (213) and hate crimes in Los Commission lahumanrelations.org 3175 W 6Th St Angeles 974-7654 Angeles County. FAX (213) 365-9887, This is the administrative Ywca Greater Los Los Service/Intake and Administration office of the YWCA in Los Angeles www.ywcagla.org/home/ 3345 Wilshire Blvd. Angeles (213) 365-2991 Angeles. San Gabriel Valley The council provides Council Of Service/Intake (626) 457-1800, government services in the Governments www.sgvcog.org 1000 S Fremont Ave Alhambra FAX (626) 457-1285 San Gabriel Valley. Service/Intake and Administration The agency provides youth Los (213) 580-7515, FAX (213) 482- services in the City of Los Unite - L A www.unitela.com 350 S Bixel St Angeles 0814 Angeles. FAX (310) 835-3871, The center provides cultural Samoan Federation Service/Intake (310) 834-6403, awareness, and tax assistance Of America Inc NULL 404 E. Carson St. Carson Service/Intake (310) 834-6404 for people who live in Carson

and surrounding communities. The agency is a community United Way Of funding organization that Greater Los administers services for non- Angeles - Antelope Service/Intake and Administration profit organizations in Los Valley Region www.unitedwayla.org 42225 10Th St W Lancaster (661) 874-4282 Angeles County. Service/Intake (562) 570-6866, Noise abatement Service/Intake City Of Long (562) 570-4126, Apartment Watch Beach Department Program Service/Intake (562) Of Community 570-7154, Neighborhood Watch Development - Program Service/Intake (562) The bureau provides planning Neighborhood Long 570-7229, Service/Intake (562) and development services for Services www.longbeach.gov/cd/neighborhood_services/default.asp 333 W Ocean Blvd Beach 570-7092 the city of Long Beach. The agency provides funding California services for non-profit Community Los organizations in Los Angeles Foundation www.calfund.org 221 S Figueroa St Angeles Service/Intake (213) 413-4130 County. This a community action group that represents the Los Angeles specific interests and County FAX (213) 633-5102, TDD (213) concerns of women to the Los Commission For Los 947-1707, Service/Intake (213) Angeles County Board of 92 Women bos.co.la.ca.us/categories/commissions/laccw/laccw.htm 500 W. Temple St. Angeles 974-1455 Supervisors.

FAX (213) 489-4675, National Office Service/Intake and Administration (800) 676-4065, Service/Intake and Administration American Diabetes (323) 966-2890, 1-888- The association provides Association - Los Los DIABETES Information (888) health services for people Angeles Chapter www.diabetes.org 611 Wilshire Blvd Angeles 342-2383 with diabetes. Auto Donations Service/Intake (800) 336-1868, Service/Intake The agency is a community (213) 808-6220, FAX (213) 808- funding organization that United Way Of 6221, Service/Intake (213) 630- administers services for non- Greater Los Los 2100, Donor Services profit organizations in Los Angeles www.unitedwayla.org 1150 S Olive St Angeles Service/Intake (866) 366-7335 Angeles County. The organization is a coalition of public and private Administrative (213) 694-1250 partners convened to plan, Ext.4349, Check status of fund, publicize, and enroll Children's Health application Service/Intake and uninsured Los Angeles Initiative Of Hotline (888) 452-5437, 888- County families in low-cost Greater Los Los 4LA-CARE Service/Intake (888) health insurance for their Angeles www.chigla.org 1055 W 7Th St Angeles 452-2273 children. The collaborative provides administrative services, planning, coordinating and advisory services for member Best Babies organizations whose mission Collaborative - Los is to improve birth outcomes Harbor Corridor www.labestbabies.org/ 5701 S. Hoover St. Angeles Service/Intake (323) 541-1616 for perinatal families in the

Harbor Corridor section of Los Angeles and the surrounding The collaborative provides administrative services, case management and health education services with member organizations whose mission is to improve birth Best Babies outcomes for perinatal Collaborative - Los Service/Intake (323) 441-2139, families in zip codes 90032, Heart Of The City www.LABestBabies.org/bbc/Bbc.htm 2512 Alta St Angeles FAX (323) 441-9216 90033 and 90063. The association provides health services and volunteer opportunities to promote clean air and healthy lungs through research, education, Breathe California Service/Intake and Administration advocacy and technology, for Of Los Angeles Los (323) 935-8050, FAX (323) 935- people in Los Angeles County www.breathela.org 5858 Wilshire Blvd. Angeles 1873 County. The Special Olympics Southern California provides services for people with developmental disabilities by 93 providing year-round sports

Special Olympics Service/Intake (562) 354-2600, training and athletic Southern FAX (562) 354-2619, FAX (310) competition in a variety of California - 215-8388, Service/Intake (310) Olympic-type sports for Administrative Long 215-8380, Service/Intake (800) children and adults with Headquarters www.sosc.org 6730 E Carson St Beach 832-6276 intellectual disabilit FAX (818) 909-9106, The agency offers services for United Cerebral Woodland Service/Intake and Administration people with developmental Palsy http://www.ucpla.com 6430 Independence Ave. Hills (818) 782-2211 disabilities. The agency provides administrative services, and services for non-profit organizations that provide a myriad of preventive health, self-care and case management programs to individuals and families Partners In Care San Service/Intake and Administration throughout Los Angeles Foundation www.picf.org 732 Mott St. Fernando (818) 837-3775 County. The administrative office provides information on Sova Sova Community emergency food programs in Food And Service/Intake and Administration West Hollywood, West Los Resource Program www.jfsla.org/sova 16439 Vanowen St. Van Nuys (818) 988-7682 Angeles, and Van Nuys. Willa Heart - IDA Program Service/Intake (562) 437-0681 The agency acts as a Long Beach Ext.620, Utility community action group and Community Action Long Assistance/Weatherization/HEAP is a federally-designated Partnership www.LBCAP.org 3012 Long Beach Blvd. Beach Program Service/Intake (888) Community Action Agency.

351-4061, Service/Intake (562) 216-4600, Vocational Workshops Service/Intake (562) 216-4683, Service/Intake (562) 216-4 The agency acts as a community action group which provides immigration Service/Intake and Administration services for newly-arrived Central American Los (213) 385-7800 Ext.136, FAX and residing immigrants in Resource Center www.carecen-la.org 2845 W. 7th St. Angeles (213) 385-1094 Los Angeles County. Lutheran Social Services Of The agency administers a Southern variety of social service California - Long Long Ruth Foelber, Area Director programs in Southern Beach Area Office www.lsssc.org 1611 Pine Ave. Beach Service/Intake (562) 599-1321 California. Lutheran Social Services Of The agency administers a Southern variety of social service California - Van Jan Maseda, Area Director programs in Southern Nuys Area Office www.lsssc.org 6425 Tyrone Ave. Van Nuys Service/Intake (818) 901-9480 California. FAX (213) 623-3909, (213) 623- CITY Service/Intake and The agency is a community Administration (213) 623-2489, action group for historic Los Angeles Los Event Hotline Information Only preservation in Los Angeles 94 Conservancy www.laconservancy.org/ 523 W 6Th St Angeles (213) 430-4219 County.

The agency is a community action group that provides immigration services and support primarily for newly- Los FAX (213) 387-9189, arrived immigrants who live El Rescate www.elrescate.org 1501 W. 8th St. Angeles Service/Intake (213) 387-3284 in Los Angeles. The agency is a community action group that provides Los Angeles public education on nuclear Alliance For Santa weapons, the arms race and Survival NULL 2035 4th St. Monica Service/Intake (310) 399-1000 violence. The agency is a community Service/Intake and Administration action group which provides (323) 761-8302, Community Line coordination and planning of Jewish Federation Service/Intake (323) 761-8305, community services for Of Greater Los Los Service/Intake and Administration people in Los Angeles Angeles www.jewishla.org 6505 Wilshire Blvd. Angeles (323) 761-8231 County. The agency is a community Jewish Federation action group which provides Of Greater Los Service/Intake (818) 668-2330, coordination and planning of Angeles - West Service/Intake and Administration community services for Hills Office - Woodland (818) 464-3200, FAX (818) 464- people in Los Angeles Valley Alliance www.jewishla.org 19710 Ventura Blvd Hills 3248 County. FAX (562) 403-0487, Main The agency is a community Number/Healthy Kids action group which provides South Asian Service/Intake (562) 403-0488, domestic violence, health Network www.southasiannetwork.org 18173 Pioneer Blvd Artesia Service/Intake (800) 281-8111, insurance, health services,

Domestic Violence Info. HIV/AIDS services and legal Service/Intake (877) 225-6309 services and volunteer opportunities to South Asians in Los Angeles County. Women's Equal Rights Legal Defense And Los The agency is a community Education Fund NULL 6300 Wilshire Blvd. Angeles Service/Intake (323) 653-8087 action group. California The agency is a human Conference For relations community action Equality And Long FAX (562) 435-8318, group for interfaith and Justice, The www.cacej.org 444 W. Ocean Blvd. Beach Service/Intake (562) 435-8184 interracial understanding. The agency is a nonpartisan political organization League Of Women Service/Intake and Administration encouraging informed and Voters Of The (626) 798-0965, FAX (626) 798- active participation in Pasadena Area www.lwvlosangeles.org 1353 N Hill Ave Pasadena 0966 government. The agency is a nonpartisan political organization League Of Women encouraging informed and Voters Of The Long Service/Intake and Administration active participation in Long Beach Area www.lwvlosangeles.org 6214 Marina View Dr Beach (562) 596-2443 government. The agency is a nonpartisan political organization 95 League Of Women Service/Intake and Administration encouraging informed and

Voters Of The Manhattan (310) 793-0569, FAX (310) 545- active participation in Beach Cities www.lwvlosangeles.org 1561 9Th St Beach 2097 government. The agency is a nonpartisan political organization League Of Women Service/Intake and Administration encouraging informed and Voters Of Los Los (213) 368-1616, FAX (213) 368- active participation in Angeles www.lwvlosangeles.org 3303 Wilshire Blvd. Angeles 1615 government. New Moms Connect Hotline/Talkline/Warmline (323) 761-8800 Ext.1028, Service/Intake (818) 464-3333, The agency provides Service/Intake and Administration administrative services, (323) 761-8800, New Moms counseling services, donor Support Group - RSVP services, end of life services, Jewish Family Service/Intake (323) 247-0864, immigration services, Service Of Los Los Toll Free JFS Access line substance abuse services, and Angeles www.jfsla.org 3580 Wilshire Blvd Angeles Service/Intake ( transportation services. Children's Santa Administrative (310) 260-1220, No direct services are Partnership, The www.childrenspartnership.org 1351 3rd St. Promenade Monica FAX (310) 260-1921 provided. Service/Intake and Administration The agency provides (800) 785-6713, Service/Intake advocacy services to Adams Esq and Administration (310) 736- individuals in Los Angeles Foundation www.adamsesq.com 400 Corporate Pointe Culver City 1533 County. Asian Pacific AIDS Intervention The agency provides Team Service/Intake (213) 553- advocacy, child care, Special Service For Los 1830, Older Adult Program/FSP HIV/AIDS services, holiday Groups ssgmain.org/ 605 W. Olympic Blvd. Angeles Service/Intake (213) 553-1884, assistance, interpreter and

Asian/Pacific Islander Mental translator services, personal Health Alliance Service/Intake goods, services for non-profit and Hotline (866) 616-8377, organizations, services for PALS API Multilingual Voice older adults, substance abuse Mail Message/ services, and youth services in Los An The agency provides Health Consumer Center FAX advocacy, domestic violence FAX (818) 834-7552, Self-Help services, health services, Legal Access Centers immigration services, legal Administrative (818) 834-7591, services and volunteer Main Number Service/Intake opportunities for low-income Neighborhood (800) 433-6251, Service/Intake residents in Los Angeles Legal Services Of (818) 896-5211, Service/Intake County who have incomes up Los Angeles (800) 433-6251, Service/Intake to 200% of the federal County www.nls-la.org 1104 E. Chevy Chase Dr. Glendale (818) 896-5211, Admin poverty guidelines. The agency provides advocacy, domestic violence services, health services, immigration services, legal services and volunteer Neighborhood opportunities for low-income Legal Services Of residents in Los Angeles Los Angeles Service/Intake (800) 433-6251, County who have incomes up 96 County - Pacoima Service/Intake (818) 896-5211, to 200% of the federal

Program Office www.nls-la.org 13327 Van Nuys Blvd. Pacoima Service/Intake (800) 896-3203 poverty guidelines. English Service/Intake and Administration (213) 977-7500, Mandarin and Cantonese Service/Intake (800) 520-2356, The agency provides Korean Service/Intake (800) 867- advocacy, domestic violence Asian Pacific 3640, Cambodian Service/Intake services, immigration services American Legal (800) 867-3126, Chinese and legal services for low- Center Of Southern Los Service/Intake (800) 520-2356, income people in Los California www.apalc.org 1145 Wilshire Blvd Angeles Vietnamese Service/Intak Angeles County. The agency provides business services, child care, community services, homeless support services, shelter for homeless, volunteer opportunities and Men's Shelter Service/Intake youth services to low-income Guadalupe (323) 881-0031, Community in people in the Spanish- Homeless Los Action/CEM Service/Intake (323) speaking community of East Project/Cem www.proyectopastoral.org 171 S. Gless St. Angeles 881-0032 Los Angeles. The agency provides child care, child abuse services, counseling services, family life education, school Service/Intake and Administration readiness for children, ages 0 (213) 250-4800, FAX (213) 250- to 5, and youth services to Los 4900, Family Services families who live in the Los Para Los Ninos www.paralosninos.org 500 Lucas Ave. Angeles Service/Intake (213) 413-1466 Angeles area, including

downtown Los Angeles, East Los Angele Service/Intake and Administration The agency provides (626) 229-9750, FAX (626) 792- community services for youth Day One Inc www.dayonepasadena.com 175 N. Euclid Ave. Pasadena 8056 in the Pasadena area. National Council On Alcoholism The agency provides And Drug domestic violence services, Dependence Of family life education and East San Gabriel substance abuse services for Valley And Service/Intake and Administration people who live in the East Pomona Valley, (626) 331-5316, FAX (626) 332- San Gabriel and Pomona Inc www.ncadd.org/affiliates/affil.html 4626 N. Grand Ave. Covina 2219 Valleys. The agency provides domestic violence, and substance abuse services for non-court referred and court- referred adults who primarily live in the Antelope, Riverside, San Bernardino, High Road Agoura Service/Intake and Administration San Fernando, San Gabriel Program Inc www.highroadprogram.org/ 5210 Lewis Rd. Hills (818) 707-0307 Valleys. The agency provides Hope-Net - FAX (213) 389-0098, emergency food for people 97 Administrative Los Service/Intake and Administration who live in Los Angeles

Office hopenetla.org 760 S. Westmoreland Ave. Angeles (213) 389-9949 County. The agency provides emergency food, homeless support services, holiday assistance, personal goods, services for older adults, recreational programs and Salvation Army utility bill assistance for Corps Community people of all ages who are in Center - Santa Santa Service/Intake (310) 917-1138, Santa Monica, including Monica www.salvationarmy-socal.org 1533 4th St. Monica FAX (310) 394-7398 people who are homel The agency provides emergency food, holiday assistance, recreational programs, transportation, and utility bill assistance for families, couples and individuals who live in Salvation Army Compton and Lynwood zip Corps Community codes 90220, 90221, 90222 Center - Compton www.salvationarmy-socal.org 736 E. Compton Blvd. Compton Service/Intake (310) 639-0362 and 90262. The agency provides emergency food, holiday assistance, personal goods, recreational programs and Salvation Army utility bill assistance for Corps Community people who live in Whittier Center - Whittier www.salvationarmy-socal.org 7926 S. Pickering Ave. Whittier Service/Intake (562) 698-8348 and the surrounding cities of

Baldwin Park, City of Industy, Hacienda Heights, La Habra Heights, La The agency provides Salvation Army emergency food and Corps Community transportation for people who Center - East Los Los live in the East Los Angeles Angeles Temple NULL 140 N. Eastman Ave. Angeles Service/Intake (323) 263-7577 area. The agency provides grants and services to non profit organizations in the areas of California Service/Intake and Administration health promotion, wellness Wellness Woodland (818) 702-1900, FAX (818) 702- education and disease Foundation , The www.CalWellness.org 6320 Canoga Ave. Hills 1999 prevention. FAX (661) 775-9853, The agency provides health Transportation and Patient Service services dedicated to the Requests Service/Intake (800) control and eradication of American Cancer 227-2345, Option 3 Service/Intake cancer and volunteer Society - Santa and Administration (661) 298- opportunities for residents of Clarita Valley Unit www.cancer.org 25020 W. Ave. Stanford Valencia 0886 Santa Clarita Valley. Service/Intake and Administration (213) 384-5864, FAX (866) 881- The agency provides health American Lung 7865, 800-LUNG-USA services relating to lung Association Of Los Service/Intake and Administration health for people in Los 98 California www.lungusa.org/california 3325 Wilshire Blvd. Angeles (800) 586-4872 Angeles County.

Juvenile Diabetes FAX (213) 622-6276, The agency provides health Research Service/Intake and Administration services through support and Foundation - Los Los (213) 233-9901, Service/Intake research aimed at curing Angeles Chapter www.jdrf.org/losangeles 800 W. Sixth St. Angeles (855) 453-7352 juvenile diabetes. The agency provides family life education, health services, refugee services, services for older adults and youth FAX (562) 433-0564, services for refugees and United Cambodian Long Service/Intake and Administration entrants in the Long Beach Community ucclb.org 2201 E. Anaheim St. Beach (562) 433-2490 area of Los Angeles County. Salvation Army Corps Community The agency provides home Center - Redondo Redondo Service/Intake (310) 318-2827, delivered meals and services Beach www.salvationarmy-redondobeach.org 125 W. Beryl St. Beach FAX (310) 318-5218 for older adults. National FAX (213) 639-3911, The agency provides legal Immigration Law Los Service/Intake and Administration services about immigration Center www.nilc.org 3435 Wilshire Blvd Angeles (213) 639-3900 issues. Southern The agency provides library California services related to Genealogical genealogical research and Society And Service/Intake and Administration volunteer opportunities to Family Research (818) 843-7247, FAX (818) 843- people in Los Angeles Library www.scgsgenealogy.com 417 Irving Dr Burbank 7262 County. Families To The agency provides public Amend California's Los awareness/education services Three Strikes www.facts1.net 3982 S. Figueroa St. Angeles Administrative (213) 746-4844 for individuals in Los

Angeles County and throughout the State of California. Service/Intake and Administration The agency provides Los (323) 931-9507, FAX (323) 315- recreational programs for Bbyo Inc bbyo.org/region/pacificcoast/ 5870 W Olympic Blvd Angeles 2292 Jewish teens age 11 to 18. Service/Intake (213) 613-9103, The agency provides services FAX (213) 613-9102, Orange for non-profit organizations Executive Service Los County Service/Intake (800) 466- and volunteer opportunities in Corps www.escsc.org 1000 N Alameda St Angeles 4114 Los Angeles County. The agency provides services for non-profit organizations including coordination and planning assistance, technical assistance, community awareness and information regarding community-based agencies which provide short Los Administrative (213) 688-2188, term shelter and permanent Shelter Partnership www.shelterpartnership.org 523 W 6Th St Angeles FAX (213) 689-3188 housing Abode Los FAX (213) 627-6407, The agency provides services Communities www.losangelescommunitydesigncenter.com 701 E. 3rd. St. Angeles Service/Intake (213) 629-2702 for non-profit organizations. The agency provides shelter Upward Bound Santa Administrative (310) 458-7779, for homeless families with 99 House www.upwardboundhouse.org 1104 Washington Ave. Monica FAX (310) 458-7289 children.

The agency provides Service/Intake (562) 429-1782, volunteer opportunities for Youth For Christ - Service/Intake (626) 331-0066, adults and youth services for Southern Long FAX (562) 425-2934, Christian adolescents in California www.socalyfc.org/ 3435 San Anseline Ave Beach Service/Intake (714) 776-1700 Southern California. The association advocates for United Nations global environmental Association - San protection, human rights, Pedro NULL 942 N Western Ave San Pedro Service/Intake (310) 548-1762 development and peace. The association advocates for United Nations global environmental Association - FAX (626) 449-1927, protection, human rights, Pasadena/Foothill www.unapasadena.org 75 S Grand Ave Pasadena Service/Intake (626) 449-1795 development and peace. 800-FIGHT- MD Service/Intake (800) 344-4863, Patient Services Muscular Information Service/Intake (310) The association provides Dystrophy 390-6802, FAX (310) 398-4738, information about health Association - Los Los Service/Intake and Administration services for people of all ages Angeles www.mda.org 3415 S Sepulveda Blvd Angeles (310) 390-6802 in Los Angeles County. Muscular The association provides Dystrophy information about health Association - Long Long Service/Intake (562) 498-4923, services for people of all ages Beach www.mda.org 4510 E Pacific Coast Hwy Beach FAX (562) 498-4933 in Los Angeles County. Media Relations Administrative The center provides L A Gay And (323) 993-7622, Development and administrative services, Lesbian Center - Los Member Services Administrative emergency services, Administration www.lagaycenter.org 1625 N. Schrader Blvd. Angeles (323) 993-7659, Health Services HIV/AIDS services, a

Service/Intake (323) 993-7500, multipurpose center, and Mental Health Services substance abuse services for Service/Intake (323) 993-7669, gay men, lesbians, bisexual Anti-Violence Project and transgender individuals Service/Intake (800) (LGBT), LGBT seniors and LCBT-parented families in Los Ang The center provides advocacy California Service/Intake and Administration and volunteer opportunities Women's Law Los (323) 951-1041, FAX (323) 951- for women and girls who live Center www.cwlc.org 5670 Wilshire Blvd Angeles 9870 in California. Recruitment-Clinical Drug Trial Service/Intake (800) 991-3784, The center provides drug FAX (310) 479-9601, abuse services and services Friends Research Los Service/Intake and Administration for nonprofit organizations in Institute Inc www.friendsresearch.org 11835 W Olympic Blvd Angeles (310) 479-9330 Los Angeles County. The center provides mental Intake for Outpatient sites health services, welfare-to- Guidance Center, Long Service/Intake (562) 485-3085, work support services and The www.tgclb.org 4335 Atlantic Ave. Beach Administrative (562) 485-3095 youth services. The center provides fine and North Service/Intake and Administration performing arts programs Celtic Arts Center www.celticartscenter.com 10943 Camarillo St. Hollywood (818) 760-8322 from the Celtic tradition. The center provides legal 100 advocacy services to defend Western Center On Los Administrative (213) 487-7211, the rights of low-income Law And Poverty www.wclp.org 3701 Wilshire Blvd. Angeles FAX (213) 487-0242 people in California. FAX (310) 553-4521, The Center provides public Service/Intake and Administration awareness and promotes (310) 553-9036, Service/Intake social action against Simon Wiesenthal Los and Administration (800) 900- violations of human rights, Center www.wiesenthal.com 1399 S. Roxbury Dr. Angeles 9036 bigotry, and hate crimes. Metropolitan Community The church provides personal Church Of Los Los Service/Intake (323) 669-3434, enrichment for people of all Angeles www.mccla.org 4607 Prospect Ave Angeles FAX (323) 669-3004 ages in Los Angeles. Glory Tabernacle The church provides personal Christian Center - Long FAX (562) 981-6809, enrichment for people of all Long Beach www.glorytabernacle.com 750 Euclid Ave. Beach Service/Intake (562) 981-6808 ages in the Long Beach area. The collaborative provides administrative services, case management and health education services with member organizations whose mission is to improve birth outcomes for perinatal Antelope Valley families in Antelope Valley Best Babies Service/Intake (661) 942-4719, zip codes 93243, 93510, Collaborative www.AVPH.org 45104 10Th St W Lancaster FAX (661) 951-8971 93523, 93532, 93534, The collaborative provides Best Babies San Administrative (818) 898-1388 administrative services, case Collaborative - http://nevhc.org/ 1172 N. Maclay Ave. Fernando Ext.51115, dial 9, then extension management and health

Hope Of San Service/Intake (818) 898-1388 education services with Fernando Valley Ext.51116 member organizations whose mission is to improve birth outcomes for perinatal families in the San Fernando Valley. The collaborative provides administrative services, planning, coordinating and advisory services for member organizations whose mission Best Babies Service/Intake and Administration is to improve birth outcomes Collaborative - (562) 570-4060, Service/Intake for perinatal families in Long Long Beach - Long and Administration (562) 570- Beach/Wilmington and Wilmington www.LABestBabies.org 2525 Grand Ave. Beach 4291, FAX (562) 570-4099 surrounding communities. The commission is a Los Angeles City / community action group for County American Los FAX (213) 368-6811, American Indians in Los Indian Commission www.lanaic.org/ 3333 Wilshire Blvd Angeles Service/Intake (213) 351-5308 Angeles County. LA Arts Commission The Commission provides Service/Intake (213) 202-5858, administrative services for Arts Commission FAX FAX public art and cultural events, (213) 580-0017, Ford Theatre Box provides funding for non- Office Service/Intake (323) 461- profit organizations 101 Los Angeles 3673, Ford Theatre FAX FAX supporting the arts, and County Arts Los (323) 464-1158, Ford Theatre sponsors public performances Commission www.lacountyarts.org 1055 Wilshire Blvd. Angeles FAX FAX (323) 464-1158 in Los Angeles County. This agency is a community action group that provides Administrative Offices public education and American Friends Service/Intake and Administration advocacy on a variety of Service Committee Los (213) 489-1900, FAX (213) 489- issues related to world peace - Western Region www.afsc.org/pacificsw/losangeles.htm 634 S. Spring St. Angeles 1910 and social justice. Service/Intake (626) 444-4886, Interagency SSB Presentations - Cathy Walsh Council On Child Service/Intake and Administration The council coordinates child Abuse And (626) 258-2059, Service/Intake abuse services for people of Neglect www.ican4kids.org 4024 N. Durfee Ave. El Monte (626) 455-4585 all ages in Los Angeles. Los Angeles The Council provides County Domestic Los Service/Intake and Administration domestic violence services for Violence Council dvcouncil.lacounty.gov 500 W. Temple St. Angeles (213) 974-2799 Los Angeles County. The council provides recreational programs for boys ages 5 to 20 who live in the western Los Angeles County area which includes the Santa Clarita and Antelope Valleys on the Boy Scouts Of FAX (818) 901-4888, north, San Fernando Valley America Western Service/Intake (818) 785-8700, on the south, West Los Los Angeles Scout shop Service/Intake (818) Angeles and Beverly Hills on County Council www.bsa-la.com 16525 Sherman Way Van Nuys 781-1296 t

The council provides recreational programs for youth ages 6 to 21 who live in communities of Artesia, Atwater Village, Bell, Bellflower, Bell Gardens, Chinatown, Clearwater, Commerce, Compton, Boy Scouts Of Cudahy, Cypress Park, America Los Los FAX (213) 483-5293, Downey, East Los Angeles, Angeles Council www.boyscoutsla.org 2333 Scout Way Angeles Service/Intake (213) 413-4400 Echo Park, El The council provides support and direction for faith-based community action groups Service/Intake and Administration through a coalition member South Coast Long (562) 983-1665, FAX (562) 983- faith communities in the Interfaith Council www.scinterfaith.org 759 Linden Ave. Beach 8812 Greater Long Beach area. The foundation is a national healthcare administrative entity that plans and designs programs to improve the health of the underserved by creating systemic solutions to National Health Los FAX (213) 629-4272, gaps in health care access and 102 Foundation nhfca.org/ 515 S. Figueroa St. Angeles Administrative (213) 538-0778 delivery. The foundation provides Taiwan Buddhist disaster services in the United Tzu Chi States and internationally; and Foundation - West health services for low- Los Angeles Los income Los Angeles County Service Center www.tzuchi.org 11701 Wilshire Blvd. Angeles Service/Intake (310) 473-5188 residents. The foundation provides Taiwan Buddhist disaster services in the United Tzu Chi States and internationally; and Foundation - health services for low- Cerritos Service income Los Angeles County Center - Norwalk www.tzuchi.org 13426 Rosecrans Ave. Norwalk Service/Intake (562) 926-6609 residents. Taiwan Buddhist The foundation provides Tzu Chi disaster services in the United Foundation - South States and internationally; and Los Angeles health services for low- Service Center - income Los Angeles County Lomita www.tzuchi.org 2315 Pacific Coast Hwy. Lomita Service/Intake (310) 326-2659 residents. Taiwan Buddhist Tzu Chi The foundation provides Foundation - disaster services in the United Northwest Los States and internationally; and Angeles Service health services for low- Center - income Los Angeles County Northridge www.tzuchi.org 8963 Reseda Blvd. Northridge Service/Intake (818) 727-7689 residents. Crohn's And The foundation provides Colitis Foundation Los Service/Intake (866) 831-9157, health services regarding Of America Inc - www.ccfa.org/chapters/losangeles 10350 Santa Monica Blvd Angeles FAX (310) 478-4546, Crohn's disease or ulcerative

Greater Los Service/Intake and Administration colitis for people of all ages Angeles - Orange (310) 478-4500 in Kern, Los Angeles, County Chapter Orange, Santa Barbara, San Bernardino and San Luis Obispo counties. The foundation provides information about health FAX (818) 990-2379, services related to Celiac Celiac Disease Service/Intake and Administration disease for people of all ages Foundation www.celiac.org 13251 Ventura Blvd Studio City (818) 990-2354 nationwide. Women's The foundation provides Foundation Of FAX (213) 388-0405, services for non-profit California - Los Los Service/Intake and Administration organizations that serve Angeles Office www.womensfoundca.org 444 S. Flower St. Angeles (213) 388-0485 women and girls statewide. Anti-Defamation League - Los FAX (310) 470-8712, The league provides advocacy Angeles Regional Los Service/Intake and Administration for people in Southern Office www.adl.org 10495 Santa Monica Blvd. Angeles (310) 446-8000 California. The ministry provides youth services for junior high and Service/Intake and Administration high school youth in South (562) 429-1782, Service/Intake Los Angeles County, Southern (626) 331-0066, Service/Intake including Inglewood, Santa California Youth Long (714) 776-1700, FAX (562) 425- Fe Springs and South Central 103 For Christ www.socalyfc.org 3435 San Anseline Ave Beach 7934 Los Angeles. The organization is a community action group dedicated to eliminating racial Service/Intake (626) 793-1293, discrimination and Naacp Pasadena www.naacp-pasadena.org 595 Lincoln Ave. Pasadena FAX (626) 793-1555 segregation. The organization is a community action group that Mexican American combats discriminatory Legal Defense And Los FAX (213) 629-0266, treatment primarily of people Educational Fund www.maldef.org 634 S. Spring St. Angeles Service/Intake (213) 629-2512 of Latino heritage. Service/Intake (213) 251-3411, Service/Intake and Administration (213) 251-3400, FAX (213) 380- 4603, Vehicle Donation Program Service/Intake (213) 251-3494, The organization provides Vehicle Donation Program administrative support for a Service/Intake (213) 251-3498, variety of social and Catholic Charities - 1531 James M. Wood Los RITE Refugee Employment community services for Los Angeles Inc www.CatholicCharitiesLA.org Blvd. Angeles Progra Service/ people of all ages. FAX (818) 880-9006, The care services department Als Association - Service/Intake and Administration provides health informaton Operations And (818) 880-9007, Information regarding Amyotrophic Care Services Calabasas & Referral Service/Intake Lateral Sclerosis, for people Office www.alsa.org 27001 Agoura Rd. Hills (800) 782-4747 of all ages in Los Angeles. Lambda Legal FAX (213) 351-6050, The organization provides Defense And Los Service/Intake and Administration legal services for gay men, Education Fund www.lambdalegal.org 3325 Wilshire Blvd. Angeles (213) 382-7600 lesbians, transgendered

people, and for people with HIV/AIDS. The organization provides American Civil legal services to ensure that Liberties Union Of the freedoms provided by the Southern Los Administrative (213) 977-9500, Bill of Rights are guaranteed California www.aclu-sc.org 1313 W. 8th St. Angeles FAX (213) 977-5299 for all individuals. The organization provides services for member churches Los Angeles FAX (323) 230-6271, and ex-offender services in Metropolitan Los Service/Intake and Administration the South Los Angeles Churches NULL 5801 S San Pedro St Angeles (323) 238-0445 community. Service/Intake and Administration This organization provides Nar-Anon Family (310) 534-8188, FAX (310) 534- 12-Step support for families Groups 8688, Meeting Information and friends affected by Headquarters Inc www.nar-anon.org 22527 Crenshaw Blvd. Torrance Service/Intake (800) 477-6291 someone's addiction. The program provides Lutherans personal enrichment for Concerned - Los 665-LCLA Service/Intake (818) people of all ages in Los Angeles www.SoCalLutherans.com 1920 W Glenoaks Blvd Glendale 842-3138 Angeles. The program provides recreational programs for youth ages 6 to 20 who live in Boy Scouts Of the greater Long Beach area 104 America Long including Lakewood, Beach Area Long Bellflower, Santa Catalina Council www.longbeachbsa.org 401 E. 37th St. Beach Administrative (562) 427-0911 Island and Signal Hill. The society provides cultural Japanese awareness for Asians/Pacific Evangelical Los FAX (213) 613-0211, Islanders and Japanese Missionary Society www.jems.org 948 E. 2nd St. Angeles Service/Intake (213) 613-0022 individuals in Los Angeles. The society provides health FAX (310) 348-2328, 800-ACS- services related to cancer and American Cancer 2345 Service/Intake (800) 227- volunteer opportunities for Society - Coastal 2345, From South Bay cities people of all ages in Los Cities www.cancer.org 5731 W Slauson Ave Culver City Service/Intake (310) 348-0356 Angeles County. The society provides health American Cancer 800-ACS-2345 Service/Intake services related to cancer and Society - San (800) 227-2345, Dial Option 3 for volunteer opportunities for Gabriel Valley San Gabriel Valley Unit people of all ages in Los Unit www.cancer.org 50 N. Hill St. Pasadena Service/Intake (626) 795-7774 Angeles. The thirty-first district office of the Parents and Teachers Association offers child care and health services for children at local schools in FAX (818) 344-7230, the San Fernando Valley that Service/Intake (818) 344-3581, are part of the Los Angeles Pta Thirty-First Creative Kids Service/Intake Unified School District District www.31stDistrictPTSA.org 17445 Cantlay St. Van Nuys (818) 996-2668 (LAUSD).

This agency provides emergency food, hoilday assistance, personal goods and recreational programs for people who live in Salvation Army Inglewood, Culver City, Corps Community Gardena, Hawthorne, Center - Inglewood www.salvationarmy-socal.org 324 E. Queen St. Inglewood Service/Intake (310) 677-3375 Lawndale and Westchester. This agency provides a companionship program, emergency food, holiday assistance, homeless support services, personal enrichment and utility bill assistance for Salvation Army people who live in Bell, Bell Corps Community Gardens, Cudahy, Downey, Center - www1.usw.salvationarmy.org/usw/www_usw_southeastcommunities. Huntington Service/Intake (323) 587-4221, Huntington Park, Maywood, Huntington Park nsf 2965 E. Gage Ave. Park FAX (323) 587-3973 South Gate, This agency provides adult day care, emergency food, holiday assistance, and Salvation Army recreational programs for Corps Family people who live in San Pedro, Service Center - FAX (310) 832-2434, Wilmington, Harbor City, 105 San Pedro www.salvationarmy-socal.org 138 S. Bandini St. San Pedro Service/Intake (310) 832-7228 South Carson and Lomita. This community organization provides advocacy, Korean Language Service/Intake community action groups, Korean American (213) 380-6175, FAX (213) 380- and immigration services for Coalition - Los Los 7990, Service/Intake and the Korean community in Los Angeles www.kacla.org 3540 Wilshire Blvd. Angeles Administration (213) 365-5999 Angeles County. This is a community action group for Japanese- Japanese American Los Americans who live in Los Citizens League www.jaclpsw.org 250 E 1St St Angeles Service/Intake (213) 626-4471 Angeles County. This is a community action group providing gay and lesbian civil rights advocacy National Gay And Service/Intake and Administration to eradicate prejudice, Lesbian Task (310) 855-7380, FAX (310) 358- discrimination, and violence Force Foundation - Los 9415, Service/Intake and based on sexual orientation Los Angeles www.thetaskforce.org 2684 Lacy St Angeles Administration (323) 539-2406 and HIV status. This is a community action group to promote feminist California National advocacy and to enhance Organization For FAX line as well Service/Intake women's participation in the Women - San (626) 918-0492, Service/Intake mainstream of American Gabriel Valley www.sgvwnow.org 16065 Doublegrove St. Valinda (310) 488-6092 society. California National Organization For Women - Los Los Service/Intake and Administration This is a community action Angeles Chapter www.sgvwnow.org 3415 S Sepulveda Blvd Angeles (310) 398-5805 group.

Community This is a community relations Development Service/Intake and Administration group that serves as a Technologies Los (213) 763-2520, FAX (213) 763- planning/coordinating/advisor Center www.cdtech.org 520 W. 23rd St. Angeles 2729 y body for Los Angeles. FAX (323) 295-9467, This is a health advocacy Community Health Los Service/Intake and Administration organization for Los Angeles Councils Inc www.chc-inc.org 3731 Stocker St. Angeles (323) 295-9372 County. FAX (323) 651-5348, Talkline Hotline/Talkline/Warmline (323) 655-3807, Service/Intake and This is a national, non- Administration (323) 651-2930, sectarian membership Donations coordination organization which acts as a Service/Intake and Administration community action group that National Council (877) 655-3807, Thrift Store deals with women's issues Of Jewish Women Los Donation Pick up Service/Intake and also provides disaster - Los Angeles www.ncjwla.org 543 N. Fairfax Ave. Angeles (800) 400-6259 services. This is a professional Southern metropolitan planning California FAX (213) 236-1825, organization of local Association Of Los Service/Intake and Administration governmental bodies in Governments www.scag.ca.gov/ 818 W 7Th St Angeles (213) 236-1800 Southern California. This is a professional physicians' association for Los Angeles physicians who reside or have 106 County Medical Los FAX (213) 226-0350, a practice in Los Angeles Association www.lacmanet.org 707 Wilshire Blvd. Angeles Administrative (213) 683-9900 County. This is a reform synagogue with a gay, lesbian and bisexual membership Congregation Beth FAX (323) 931-1490, congregation which provides Chayim Los Service/Intake and Administration religious, educational, Chadashim www.bcc-la.org 6090 Pico Blvd Angeles (323) 931-7023 cultural, and social activities. Catholic Charities This is Our Lady of Angels Of Los Angeles - Pastoral Regional Office of Our Lady Of The Catholic Charities which Angeles Region - administers a variety of Metro Area - St. www.catholiccharitiesla.org/where-we-are/our-lady-of-the-angels- Los Service/Intake (323) 662-4392, programs throughout Los Mary's Center region-metro-area.html 4665 Willow Brook Ave. Angeles Service/Intake (323) 662-4391 Angeles. This is the administrative site for an agency that provides alcohol abuse services, drug abuse services, residential treatment for substance abuse, Social Model Administrative (626) 332-3145, and sober living for people of Recovery Systems FAX (626) 974-4164, all ages who live in Los Inc www.socialmodel.com 223 E Rowland St Covina Service/Intake (800) 678-7644 Angeles County. Lutheran Social This is the Long Beach area Services Of regional office which Southern Ruth Foelber, Area Director provides support services for California - Long Long Service/Intake and Administration the programs of the Beach Area Office www.lsssc.org/ 1611 Pine Ave. Beach (562) 599-1321 organization.

Dental Referrals Service/Intake (213) 745-7066, Medical Appointments Service/Intake This office administers and (213) 763-8342, FAX (213) 745- oversees all of the PTA 6426, Vision Appointments - On groups and services which are hold Service/Intake (213) 745- provided at Los Angeles Los 7502, Service/Intake and Unified School District Pta Tenth District NULL 1000 Venice Blvd. Angeles Administration (213) 745-7114 (LAUSD) schools. Disaster Services Service/Intake and Hotline (800) 725-9005, FAX (213) 488-1791, TEAF Utility Bill Assistance Program Salvation Army - Service/Intake (800) 933-9677, This office administers the Southern Service/Intake and Administration programs, services, and California (562) 264-3679, Social Services operations of Salvation Army Divisional Long Service/Intake (562) 264-3690, sites throughout Southern Headquarters www1.usw.salvationarmy.org/usw/www_usw_southcal.nsf 180 E Ocean Blvd Beach Disast California. This office administers the programs, services, and Salvation Army - operations of Salvation Army South Central Los Los Service/Intake (323) 586-0288 sites throughout Southern Angeles Office www1.usw.salvationarmy.org/usw/www_usw_southcal.nsf 7651 S. Central Ave. Angeles Ext.4 California. This office administers the Salvation Army - programs, services, and 107 Los Angeles operations of Salvation Army Family Services Los sites throughout Southern Office www1.usw.salvationarmy.org/usw/www_usw_southcal.nsf 906 Francisco St. Angeles Service/Intake (213) 438-0933 California. Information and Referral This office coordinates and Service/Intake and Hotline (800) plans the services for older Los Angeles 510-2020, Area Agency on Aging adults 55 years and older in a County Information and Assistance variety of locations in Los Community And Service/Intake (213) 738-4004, Angeles County (excluding Senior Services - Area & Commission on Los Angeles City) by the Area Agency On Los Aging Service/Intake and Community and Senior Aging css.lacounty.gov 3333 Wilshire Blvd Angeles Administration (213) 738-2947 Services (CSS). The organization's programs Service/Intake and Administration provides emergency food, (909) 622-3806, Housing/Shelter financial assistance, holiday Intake Service/Intake (909) 622- assistance and shelter for Inland Valley 3806 Ext.234, Administrative people who primarily live in Hope Partners www.InlandValleyHopePartners.org 1753 N. Park Ave. Pomona Office FAX (909) 622-0484 the Inland Valley. Black Los Angeles County Client (323) 684-4390 Coalition Los (BLCCC) Black Los Angeles County Client Coalition (BLCCC) 695 S. Vermont Avenue Angeles (323) 938 - 5268 NAACP - Los Los Angeles NAACP - Los Angeles 4929 Wilshire Blvd. Angeles People Coordnated Los Services People Coordnated Services 2528 West Blvd. Angeles Service/Intake (213) 736-1334, Disability Rights Los Community Outreach The center provides legal Legal Center LA County 800 S. Figueroa St. Angeles Service/Intake (213) 736-8365, services for people who have

Toll Free Service/Intake (866) disability-related 999-3752, Cancer Legal Resource discrimination legal issues. Center Service/Intake (213) 736- 1455, FAX (213) 736-1428, TDD (213) 736-8310, Education Advocacy Service/Int The agency provides business services, education services, FAX (323) 390-8935, Automotive employment services and Training Center Service/Intake WIA program services for (323) 299-1633, Entrepreneur and people throughout Los Youth Services - Milken Family Angeles County. The Service/Intake (323) 292-8111, programs target but are not Business and Employment restricted to African Services - WorkSource California Americans and other Los Angeles Urban Los Service/Intake (323) 600-1106, minorities. There are League 3450 Mt. Vernon Dr Angeles Business geograp This is the regional (800) 854-CLUB Service/Intake administrative office of all of Boys And Girls (800) 854-2582, Service/Intake the individual boys and girls Clubs Of America Long and Administration (562) 490- clubs throughout Los Angeles - Administration 4201 Long Beach Blvd Beach 6160, FAX (562) 490-6161 County. The agency provides Bankruptcy Center appt. advocacy, domestic violence 108 Service/Intake (323) 801-7914, services, housing services, Housing/Eviction Defense Intake immigration assistance, legal Service/Intake (213) 385-1719, services and welfare-to-work Expungements Service/Intake support services for residents (323) 801-7989 Ext.5250, of metropolitan Los Legal Aid Consumer Law Intake Line Angeles. Geographic and Foundation of Los Los Service/Intake (323) 801-7957, income restrictions apply for Angeles Legal Aid Foundation of Los Angeles 1102 S. Crenshaw Blvd. Angeles Torture Survivor Intake Lin most service The agency provides advocacy, domestic violence services, housing services, All Intake Service/Intake (800) immigration assistance, legal 399-4529, Public Benefits/Vets services and welfare-to-work Project Service/Intake (213) 640- support services for residents Legal Aid 3883, FAX (213) 640-3911, of metropolitan Los Foundation Of Los Immigration Assistance Angeles. Geographic and Angeles - East Los Service/Intake (213) 640-3925, income restrictions apply for Office 5228 Whittier Blvd. Angeles FAX (213) 640-3941 most service FAX (562) 424-2821, Blood Services- 800 GIVE LIFE Service/Intake (800) 448-3543, Donor Services Service/Intake The agency provides disaster (800) 974-2113, Disaster services, health education, Volunteers/donations health services, services to Service/Intake (562) 490-4020, military personnel, volunteer American Red Registration - Health/Safety opportunities and youth Cross - Long Long Classes Service/Intake (562) 490- services to people in the Beach Chapter Red Cross 3150 E. 29th St. Beach 4035 greater Long Beach area.

The clinics provide health services for low-income people who live in Los Administrative (323) 669-4301, Angeles County and weight ENERGY Pediatric Weight management program for Management Program eligible youth age 6 to 17 Service/Intake (213) 380-7361, who live the Echo Park area Referrals to all clinics of Los Angeles. Services are Queenscare Family Los Service/Intake (800) 454-1800, provided from six Clinics 1300 N. Vermont Ave Angeles FAX (323) 953-6244 sites. There are age, med The association provides animal services by monitoring the motion picture and television industries to ensure that animals which are used in American Humane Service/Intake (818) 501-0123, productions are treated safely Association - Film Hotline Service/Intake (800) 677- and humanely nationally and And TV Unit 11530 Ventura Blvd. Studio City 3420 internationally. The organization provides community action services and employment services for Los Service/Intake (310) 397-1171, people throughout the greater Naacp Los Angeles P.O. Box 56408 Angeles FAX (310) 397-1179 Los Angeles area. Cultural Classes Service/Intake 109 (310) 412-8700, Park Maintenance Service/Intake (310) 412-5228, Tree Maintenance City Of Inglewood Service/Intake (310) 412-5438, The department provides Parks, Recreation Sports Programs Service/Intake recreational programs at And Community (310) 412-5370, Administration numerous city locations for Services Administrative (310) 412-8750, people of all ages who live in Department 1 W Manchester Blvd Inglewood Senior Assistance Inglewood. This agency provides counseling services through peer level support for people of all ages who live in Los Angeles, Orange or Ventura Counties who have Mutual Amputee Toll Free Service/Intake and undergone, or are about to Aid Foundation P.O. Box 10175 Torrance Administration (877) 999-6223 undergo amputation surgery. The agency provides education services for teachers and health and human service professionals Service/Intake (800) 556-8852, who work for the Los United Teachers Los Service/Intake (213) 487-5560, Angeles Unified School Los Angeles 3303 Wilshire Blvd Angeles FAX (213) 368-6256 District. Educational The agency provides Communication Los conservation services in Inc P.O. Box 351419 Angeles Service/Intake (310) 559-9160 Southern California. Los Angeles TDD (213) 553-8488, LAHSA The authority acts as a Homeless Services Los Administrative (213) 683-3333, community action group Authority 811 Wilshire Blvd Angeles FAX (213) 892-0093 which coordinates regional

homeless planning for Los Angeles County and City. The network provides California education services relating to Homeschool Service/Intake and Hotline (800) home schooling for people in Network 2640 S Myrtle Ave Monrovia 327-5339 California. This is a human rights organization that provides Service/Intake and Administration assistance for people who (213) 365-1906, FAX (213) 365- have been trafficked from 5257, Service/Intake (323) 290- other countries to the United Coalition To 9247, 888-KEY-2-FREEDOM States for the purpose of Abolish Slavery Los Service/Intake and Hotline (888) forcing them into slavery-like And Trafficking 5042 Wilshire Blvd Angeles 539-2373 work practices. The project provides local FAX (213) 989-1309, public awareness/education Advancement Los Service/Intake and Administration for people of all ages in Project, The 1910 W Sunset Blvd Angeles (213) 989-1300 California. The agency is a community Service/Intake and Administration action group seeking to end Hunger Action Los Los (213) 388-8228, FAX (213) 388- hunger in Los Angeles Angeles 961 S Mariposa Ave Angeles 8448 County. The organization provides community services, 110 affordable housing Women development and access to Organizing healthful food for low to Resources Information only Administrative moderate income families and Knowledge And Los (323) 341-7028, FAX (323) 341- older adults in Los Angeles Services 795 N Ave 50 Angeles 5815 County. Service/Intake (855) 436-1136, Children's Insititute - Eligibility The agency provides Questions/Parenting Classes administrative services, Service/Intake (213) 252-6570, family life education and Service/Intake (213) 383-5992, mental health services for FAX (310) 783-4676, Children's expectant parents and parents Hospital - Eligibility Questions of children from Birth to 5 in Project Abc 21810 Normandie Ave Torrance for Clinical Svcs. Information Los Angeles County. Leadership The agency provides Development In Service/Intake and Administration community action group Interethnic Los (213) 977-7500, FAX (213) 977- services to individuals in Los Relations 1145 Wilshire Blvd Angeles 7595 Angeles County. The agency provides services Community Clinic for non-profit community and Association Of Los Los Administrative (213) 201-6500, free clinics in Los Angeles Angeles County 1055 Wilshire Blvd Angeles FAX (213) 250-2525 County. The alliance provides legal services for low-income FAX (213) 368-6016, families with children in Los Alliance For Los Service/Intake and Administration Angeles County. Age and Children'S Rights 3333 Wilshire Blvd Angeles (213) 368-6010 income restrictions apply;

there are no geographic restrictions. The agency provides Watts Labor administrative support for Community Action numerous social service and Committee - Service/Intake and Administration economic development Administration Los (323) 563-5639, FAX (323) 923- programs for residents of the (WLCAC) www.wlcac.org 10950 S. Central Ave. Angeles 1474 Watts community. The program provides Homeless Court Info adoption services, advocacy, Administrative (213) 485-5460, consumer assistance, Service/Intake and Administration immigration services, legal (213) 385-2977, Homeless services, volunteer Prevention Law Project opportunities and youth Public Counsel Service/Intake (213) 385-2977 services for people of all ages Homelessness Ext.400, ext. 312 FAX (213) 385- in Los Angeles County. Age, Prevention Law Los 9089, Service/Intake (800) 870- income and geographic Project 610 S. Ardmore Ave. Angeles 8090 restrictions apply for some The agency provides community services and substance abuse services to residents of South Central Community FAX (323) 750-9640, Los Angeles. Services are Coalition (Social Los Service/Intake and Administration restricted to South Central 111 Justice) 8101 S. Vermont Ave. Angeles (323) 750-9087 Los Angeles residents. FAX (213) 427-8767, Service/Intake (213) 213-8000, This is a civil rights (213) 427 - 8747, Service/Intake organization that provides Disability Rights Los (800) 776-5746, TDD (800) 719- services for people with California www.disabilityrightsca.org 350 S Bixel St Angeles 5798 disabilities. This is a multi-cultural grass roots community organization which provides public awareness about basic Service/Intake (213) 252-4411, economic issues such as Coalition For Los (323) 656 - 4410, FAX (213) affordable housing and Economic Survival LA County 514 Shatto Place Angeles 252-4422 tenants' rights. Hill Street (213) 749-5700 Community Los Wellness Center Hill Street Community Wellness Center 3130 S. Hill St. Angeles African American Unity Center/ (323) 293-1991 Families Working Los Together African American Unity Center/ Families Working Together 5728 West Blvd. Angeles BACUP - Benefits Los Assistance BACUP - Benefits Assistance 2120 W. 8th St. Angeles (213) 368 - 1888 (323) 533-5767 Black Health Task Los Force Black Health Task Force 7813 S. Central Avenue Angeles Congress of Racial (323) 296-5464 Equality of 1528 W, Martin Lurher Los California (CORE) Congress of Racial Equality of California (CORE) King Blvd. Angeles

Los Angeles County of Client (213) 738-2216 Coalition Los (LACCC) Los Angeles County of Client Coalition (LACCC) 550 S. Vermont Avenue Angeles (310) 652-7884 AMER-I-Can Los Foundation AMER-I-Can Foundation 269 S. Beverly Dr. Angeles (323) 299-9560 Black Employees Los Association Black Employees Association 3701 Stocker St. Angeles The agency provides FAX (213) 353-1344, immigration advocacy Receptionist Service/Intake and services for immigrants and Coalition For Administration (213) 353-1333, refugees, including Humane Immigrant (213) 353 1346 Information and undocumented persons and Rights Of Los Los Referral Service/Intake and for immigrant workers in Los Angeles Coalition For Humane Immigrant Rights Of Los Angeles 2533 W. 3rd Street Angeles Hotline (888) 624-4752 Angeles County. Men United / Los Change Agents Men United / Change Agents P.O. Box 82367 Angeles (323) 220 - 2996 Mental Health Los America Mental Health America 3255 Wishire Blvd. Angeles (213) 413 1130 The agency provides legal services for people with FAX (213) 389-2595, mental and developmental Mental Health Los Service/Intake and Administration disablilities people in Los 112 Advocacy Services LA County 3255 Wilshire Blvd., Angeles (213) 389-2077, ext. 13 Angeles County. African American (909) 880 - 2600 Health Institute San (AAHI) African American Health Institute (AAHI) P.O Box 12083 Bernardino Brotherhood Los Crusade Brotherhood Crusade 200 E. Slauson Avenue Angeles Belize Association of California Belize Association of California 14514 Cordory Avenue Hawthorne Ghana Association (323) 514 - 3154 of Southern Los California Ghana Association of Southern California P.O. Box 875189 Angeles Jamaican Awareness Association of (877) 955-5222 California, Inc. Los (JAAC) Jamaican Awareness Association of California, Inc. (JAAC) P.O. Box 431298 Angeles Nigerian Muslim Association of (310) 908 - 4001 Southern N. California Nigerian Muslim Association of Southern California P.O. Box 16874 Hollywood The Other Side of Los Africa, Inc. The Other Side of Africa, Inc. P.O. Box 561126 Angeles (323) 345 - 9729 (323) 298 - 3671 West Central Los Mental Health West Central Mental Health 3751 Stocker St. Angeles Citizens & Friends (310) 762 - 2253 of Trinidad & Los Tobago,Inc. Citizens & Friends of Trinidad & Tobago, Inc. P.O. Box 881806 Angeles

The department provides child care and recreational Service/Intake (626) 569-2220, programs for people of all Garvey Service/Intake and Administration ages who live in Rosemead Community Center 9108 E Garvey Ave Rosemead (626) 569-2212 and the surrounding areas. African/African - American (AAA) Sub comittee LACDMH, Quality Los UREP LACDMH African/African - American (AAA) Sub comittee UREP LACDMH Improvement Division Angeles (213) 251 6751 (323) 868 - 3299 Issac Deres Westcheste Foundation Issac Deres Foundation 8921 S. Sepulveda Blvd. r The organization provides ex- offender and inmate services related to HIV Inmate collect warmline re: education/prevention for healthcare or HIV health issues in LGBT men and women prison Service/Intake (213) 229- incarcerated or paroled from Center For Health Los 0979, Administrative (213) 229- the Los Angeles County jail Justice 900 Avila St Angeles 0985 system. Campus Planting Service/Intake (818) 623-4860, Development Service/Intake (818) 623-4873, Eco-tours Service/Intake (818)

113 623-4874, Forestry Director Service/Intake (818) 623-4853,

Media Service/Intake (818) 623- The organization provides Beverly 4888, Outreach Manager conservation services for Treepeople www.treepeople.org 12601 Mulholland Dr Hills Service/Intake (818) people of all ages. The agency is provides insurance services for Medi- Cal recipients whose income places them in the ""Share of Del Amo Insurance Harbor Cost"" category for medical Services Inc 910 W Lomita Blvd City Service/Intake (310) 534-3444 and dental services. Julia McNeill Senior Center at Morgan Park; The Baldwin Park Recreation and Community Services City Of Baldwin Department provides Park Department counseling services, Of Recreation And emergency food, health Community services, personal goods, Services - Julia services for older adults, McNeill Senior Baldwin Service/Intake (626) 813-5245 transportation and youth Center City of Baldwin Park 4100 Baldwin Park Blvd Park Ext.323, FAX (626) 814-3590 services for peo Southern CA Rehabilitation Svc Service/Intake (562) 862-6531 Ext.1, Administrative (562) 861- 9833, Angeles Girl Scouts - The center provides services Barbara J. Riley Downey Administrative (562) for older adults, 50 years and Community And 869-5177, Senior Center older, who live in the Senior Center City of Downey 7810 Quill Dr. Downey Service/Intake and Administration Downey area.

(562) 904-7223, Service/Intake and Administra This city department provides cooling centers, information City Of La Mirada and referral, recreational - Community programs, services for older Services adults and volunteer Department - La opportunities for people of all Mirada Activity ages in La Mirada and Center 13810 La Mirada Blvd La Mirada Service/Intake (562) 902-3160 throughout the county. City Of Los Angeles Housing Department - Customer Service and Info The agency provides housing Central Regional Los Hotline Service/Intake and services for residents of the Office www.lahd.lacity.org/lahdinternet/ 3550 Wilshire Blvd Angeles Hotline (866) 557-7368 City of Los Angeles. Preschool Service/Intake and Administration (909) 623-1579 The center provides child Ext.202, Pastoral Counseling care, counseling services, Service/Intake and Administration emergency food, personal (909) 623-1579 Ext.201, FAX goods, recreational programs Salvation Army (909) 620-6232, Service/Intake and utility bill assistance for Corps Community and Administration (909) 623- people who live in the Center - Pomona 490 E. La Verne Ave. Pomona 1579 Pomona Valley. Service/Intake (323) 938-3379, 114 Alzheimer's Vehicle Donation Program The association provides Association - Service/Intake (888) 250-3663, health services related to California Los Hotline/Talkline/Warmline (800) Alzheimer's disease for Southland Chapter www.alz.org/SoCal 5900 Wilshire Blvd. Angeles 272-3900 people nationwide. The Baldwin Park Recreation and Community Services Department provides counseling services, emergency food, health services, personal goods, City Of Baldwin services for older adults, Park Department Service/Intake (626) 813-5245, transportation and youth Of Recreation And Senior Center number ext. 323 services for people who live Community Baldwin Service/Intake (626) 813-5245 in Baldwin Park including Services www.baldwinpark.com 4100 Baldwin Park Blvd. Park Ext.323 specia The agency provides personal Dignity Los Los enrichment services for Angeles www.dignitylosangeles.org 126 S. Ave. 64 Angeles Service/Intake (323) 344-8064 people of all ages.

RECREATION PROGRAMS

Table 8. Recreation Programs Throughout Los Angeles County (Source: City of Los Angeles, Open Data Portal)

Name Website Address City Phone(s) Description California Aquatic The agency provides aquatic therapy and Therapy And hydrotherapeutic exercise classes for people Wellness 6801 Long Long Service/Intake (310) 537-2224, FAX who have physical or mental disabilities and Center www.caaquatictherapy.com Beach Blvd. Beach (310) 537-2255 people who are elderly. FAX (213) 927-0017, Service/Intake and Administration (213) 365-7400, Koreatown Property Management Co. The agency provides business services, child Youth And Administrative (213) 482-1600, care, conservation, counseling services, Community 3727 W. 6th Los Property Management Co. housing services, and youth services to Center St. Angeles Service/Intake (213) 482-1600 residents of Koreatown. Salvation Army Corps Community The agency provides counseling services and

115 Center - El 906 Los recreational programs for people who live in Centro www.salvationarmy-socal.org Francisco St Angeles Service/Intake (213) 896-9178 central Los Angeles. Salvation General Information Service/Intake

Army Corps and Administration (323) 960-0640, Community 5941 Weingart Youth Center - After The agency provides pastoral counseling Center - Hollywood Los School Program Service/Intake (323) services and recreational programs for Hollywood Blvd Angeles 960-0643 people in the Hollywood area. The agency provides health services to Beach Cities individuals age 0 to 65 and services for older Health District Service/Intake and Administration adults age 60 and older or disabled adults Community 514 N (310) 374-3426, Senior exercise age 18 and older, who live in the Beach Care Services Prospect Redondo programs Information Only (310) Cities of Manhattan Beach, Redondo Beach Department www.bchd.org Ave Beach 347-3426, FAX (310) 374-1242 and Hermosa Beach. Salvation This agency offers counseling services, Army Corps emergency food, financial assistance, Community holiday assistance, social and recreational Center - Long 455 E. Long FAX (562) 988-0884, Service/Intake activities for youth and adults who live in Beach www.salvationarmy-socal.org Spring St. Beach (562) 426-7637 Long Beach and Lakewood. This agency provides counseling services, emergency food, holiday assistance, Salvation recreational programs and utility bill Army Corps assistance for families, couples, and Community individuals who live in Burbank, North Center - 300 E. FAX (818) 845-7274, Service/Intake Hollywood, Sun Valley, Sunland and Burbank www.salvationarmy-socal.org Angeleno Burbank (818) 845-7214 Tujunga. FAX (626) 579-2689, Family This center provides, emergency food, Planning Service/Intake (626) 579- family planning, health services, recreational Our Saviour 4368 Santa 0290 Ext.100, Administration programs, and shelter for low-income people Center www.oursaviourcenter.org Anita Ave. El Monte Service/Intake (626) 579-2190 who live in El Monte and South El Monte.

Ext.116, Shelter Service/Intake (626) 579-0290 Ext.127, Clinic Service/Intake (626) 579-2190 Ext.100, Service/Intake (626) 579- 0290, City Of Los Angeles Department Of Recreation And Parks - The Los Angeles City Department of Citywide 3720 Recreation and Parks provides recreational Aquatics - Stephen M. programs for people of all ages who live in Cabrillo Beach www.laparks.org White Dr. San Pedro Service/Intake (310) 548-2909 greater Los Angeles area. The agency provides child care, first aid and safety programs, services for people with disabilities, and recreational programs for YMCA Of people of all ages who primarily live in La Greater 12510 Service/Intake (562) 907-6530, Habra Heights, La Mirada, Norwalk, Pico Whittier www.ymcawhittier.org Hadley St Whittier Administrative (562) 907-2727 Rivera, Santa Fe Springs and Whittier. Slavic Branch Service/Intake and Administration (626) 449-9100, Mackenzie-Scott Branch Service/Intake (626) 798-3925, Scott Child Development Center 116 Boys And Service/Intake (626) 797-5529, The organization provides recreational Girls Club Of 3230 E. Del Music Center Service/Intake (626) programs for youth, age 6 through 18, who Pasadena www.bgcpasadena.org Mar Blvd. Pasadena 449-7694, FAX (626) 449-0700 live in the San Gabriel Valley. Ywca Of The program provides adult education, child Greater Los care, recreation programs and youth services Angeles - 2501 W. Los FAX (323) 295-9178, Service/Intake for people of all ages who live in the South Angeles Mesa www.ywcagla.org Vernon Ave. Angeles (323) 295-4288 Central Los Angeles area. City Of Covina Parks FAX (626) 384-5346, Program # And 1250 N Service/Intake and Administration The agency provides recreational programs Recreation Hollenbeck (626) 858-7271, Service/Intake and for people of all ages who live in Covina and Department www.covinaca.gov Ave Covina Administration (626) 384-5340 surrounding areas. Boys And Girls Club Of Pasadena - The organization provides recreational Mackenzie- 2020 N. Fair Mackenzie-Scott Branch programs for youth, age 6 through 18, who Scott Branch www.bgcpasadena.org Oaks Blvd. Pasadena Service/Intake (626) 798-3925 live in the San Gabriel Valley. The department provides recreational programs through operation and maintenance Van Nuys of Los Angeles City parks, playgrounds, Multipurpose 6514 Sylmar swimming pools, golf courses and recreation Senior Center www.laparks.org/dos.htm Ave Van Nuys Service/Intake (323) 467-7193 centers. The department provides recreational programs through operation and maintenance El Sereno of Los Angeles City parks, playgrounds, Recreation 4721 Los swimming pools, golf courses and recreation Center LA City Department Recreation and Parks Klamath St. Angeles Service/Intake (323) 225-3517 centers.

YMCA The agency provides child care, and Pomona 1460 E Holt FAX (909) 622-6192, Service/Intake recreational programs for people who live, Valley www.pomonaymca.org Ave Pomona (909) 623-6433 primarily, in the Pomona Valley. The center provides child care, recreational YMCA Of programs and services for people with Greater disabilities for people of all ages who Whittier-East FAX (562) 943-2572, Stride Program primarily live in La Habra Heights, La Whittier 15740 E. Service/Intake (562) 907-6545, Mirada, Norwalk, Pico Rivera, Santa Fe Branch www.ymcawhittier.org Starbuck St. Whittier Service/Intake (562) 943-7241 Springs and Whittier. The Arts Council for Long Beach promotes Arts Council Service/Intake and Administration art education, oversees public art projects; For Long 350 Elm Long (562) 435-2787, FAX (562) 432- provides arts funding; and provides artist Beach www.artslb.org Ave Beach 5175 services for the city. Taxi Vouchers Service/Intake (310) 605-5694, Service/Intake and Administration (310) 605-5688, City Of Senior Employment Programs Compton Service/Intake (213) 738-2689, Sr. The Department provides recreational Parks And 1108 N Dial-A-Ride and Disabled programs for all ages, and services for older Recreation Oleander Transportation Service/Intake (310) adults through it's Dollarhide Neighborhood Department www.comptoncity.org/parks_and_recreation/ Ave Compton 537-4890 Center. City Of Lynwood Recreation 117 And Community The department provides recreational Services 11301 Bullis Service/Intake (310) 603-0220 programs for people of all ages in Los Department www.lynwood.ca.us Rd. Lynwood Ext.319 Angeles County. City Of Manhattan Beach Parks The department provides recreational And 1400 Service/Intake and Administration programs for children, adults and seniors at a Recreation Highland Manhattan (310) 802-5400, FAX (310) 802- number of sites in the city of Manhattan Department www.citymb.info Ave. Beach 5001, Service/Intake (310) 802-5408 Beach. Creative Arts Center Service/Intake City Of (818) 238-5397, Joslyn Adult Center Burbank Park, Service/Intake (818) 238-5353, Recreation McCambridge Recreation Center And Service/Intake (818) 238-5378, Community Ovrom Community Center Services 150 N 3Rd Service/Intake (818) 238-5435, Olive The agency provides recreational programs Department www.ci.burbank.ca.us St Burbank Recreation Center Service/Inta for people of all ages who live in Burbank. 1625 W. Service/Intake and Administration Woodcraft Olympic Los (213) 249-9293, FAX (213) 388- The agency provides youth development Rangers www.woodcraftrangers.org Blvd. Angeles 7088 services for youth, ages 6 to 18. 16525 The commission operates and provides Van Nuys Sherman consumer assistance regarding the California District Office www.calottery.com Way Van Nuys Service/Intake (818) 901-5006 Lottery. City Of SHARE Program Service/Intake The department provides recreational Bellflower 16614 S. (562) 866-5684, Administration programs for people of all ages who are, Parks And www.bellflower.org Clark Ave. Bellflower (562) 804-2267, Senior Nutrition primarily, in the Bellflower area; however,

Recreation Program Service/Intake (562) 925- there are no geographical limitations for Department 6485, Service/Intake (915) 628-6675 most activities. Overnight Camping Division Service/Intake (213) 485-4853, City Of Los Service/Intake and Administration Angeles (213) 202-2700, Aquatics Department Of Service/Intake (323) 906-7953, Film The department provides recreational Recreation and Photo Permit Office programs through operation and maintenance And Parks - Service/Intake (323) 644-6220, Park of Los Angeles City parks, playgrounds, Public 221 N. Los Ranger Communications Office swimming pools, golf courses and recreation Information www.laparks.org/dos.htm Figueroa St. Angeles Service/Int centers. San Gabriel Valley Council, Boy 3450 E. The Council provides youth services for Scouts Of Sierra FAX (626) 351-5049, Service/Intake boys age 6 to 21 and boys and girls age 14 to America www.sgvcbsa.org Madre Blvd. Pasadena (626) 351-8815 21 who live in the San Gabriel Valley. The organization provides youth services for boys and girls, ages 5 through 18, who live Camp Fire Usa in Artesia, Bellflower, Cerritos, Hawaiian - Long Beach 7070 E. Long FAX (562) 421-4056, Service/Intake Gardens, Lakewood, Long Beach and Signal Area Council www.campfirelb.org Carson St. Beach (562) 421-2725 Hill. Ca State Lottery 9746 The commission operates and provides Telephone Norwalk Santa Fe consumer assistance regarding the California 118 Information www.calottery.com Blvd. Springs Service/Intake (562) 906-6356 Lottery. The agency is a community center which Catholic provides adult education, early childhood Charities Of education, emergency food (through its Los Angeles - Service/Intake and Administration Loaves and Fishes IV program), employment Guadalupe (818) 340-2050, Older Adults services for refugees, holiday assistance, Community 21600 Hart Canoga services Service/Intake (818) 340- youth recreation programs and senior Center NULL St. Park 5100 programs for Search To The agency provides a variety of case Involve management services, community services, Pilipino 3200 W. Los FAX (213) 382-7445, Service/Intake and youth services for families, groups and Americans www.esipa.org Temple St. Angeles (213) 382-1819 individuals. City Of Santa Monica Community And Cultural Services Department - The agency provides administrative services Community and recreational programs for people of all Recreation Santa Service/Intake and Administration ages, including people with disabilities and Division www.smgov.net/ccs 1527 4th St. Monica (310) 458-8300 who live in the city of Santa Monica. The agency provides child care and recreational programs for people of all ages in the Santa Clarita Valley, including the YMCA Santa 26147 Service/Intake and Administration communities of Acton, Canyon Country, Clarita Valley McBean (661) 253-3593, FAX (661) 799- Castaic, Newhall, Santa Clarita, Stevenson Family www.ymcala.org/ Pkwy. Valencia 6945 Ranch, Saugus, Valencia and Val Verde.

22600 The agency provides child care and YMCA Sunset FAX (909) 860-3957, Service/Intake recreational programs for people of all ages Diamond Bar / Crossing Diamond (909) 860-0387, 860-YMCA who live primarily in Diamond Bar, Phillips Walnut NULL Rd. Bar Service/Intake (909) 860-9622 Ranch and Walnut. YMCA The agency provides child care and Diamond Bar / recreational programs for people of all ages Walnut - 1673 Maple Diamond who live primarily in Diamond Bar, Phillips Maple Hill NULL Hill Rd. Bar Service/Intake (909) 861-3424 Ranch and Walnut. YMCA The agency provides child care and Downtown 225 E. 6th Long recreational programs for people of all ages Long Beach www.lbymca.org St. Beach Service/Intake (562) 436-9622 who live primarily in Long Beach. The agency provides child care and 501 S. recreational programs for people who live in YMCA Santa Mountain Service/Intake (626) 359-9244, FAX the Arcadia, Bradbury, Duarte and Anita Family www.ymcala.org/santaanita Ave. Monrovia (626) 359-9247 Monrovia. 2844 E The agency provides child care and Pasadena Foothill recreational programs for youth in the YMCA www.ymcala.org/pas Blvd Pasadena Service/Intake (626) 432-5880 Altadena, Pasadena and Sierra Madre areas. The agency provides child care services, recreational programs and volunteer opportunities for people of all ages who live YMCA 6840 in Glendale, La Canada Flintridge, La Verdugo Hills Foothill Crescenta, Montrose, Shadow Hills, Sun Family www.ymcafoothills.org Blvd. Tujunga Service/Intake (818) 352-3255 Valley, Sunland and Tujunga. 119 The agency provides education services, North Valley emergency food, holiday assistance, Caring 15453 Service/Intake (818) 891-0481, FAX homeless support services and recreational Services Inc www.nvcsinc.org Rayen St. North Hills (818) 830-2007 programs for people who live in North Hills. The agency provides child care, first aid and YMCA 8015 S. safety programs, health services, and Westchester Sepulveda Los FAX (310) 338-9752, Service/Intake recreational programs for people of all ages Family www.ymcala.org/westchester/ Blvd. Angeles (310) 670-4316 who primarily live in Westchester. The agency provides child care, first aid and safety, and recreational programs for people 6901 of all ages who live primarily in the Van YMCA Mid Lennox FAX (818) 901-9609, Service/Intake Nuys, Sherman Oaks, Panorama City, Valley Family www.ymcala.org/mv Ave. Van Nuys (818) 989-3800 Pacoima, and Encino areas. Service/Intake and Administration The agency provides child care, recreational YMCA Santa (310) 393-2721, Child Development programs and volunteer opportunities for Monica Santa Center Service/Intake (310) 451- people of all ages who live in the Santa Family www.ymcasm.org 1332 6th St. Monica 7387 Monica area. YMCA Puente The agency provides child care, recreational Hills Family 1603 S. Service/Intake (626) 961-3480, FAX programs for residents of La Program Stimson Hacienda (626) 330-9962, Service/Intake Puente/Hacienda Heights/Rowland Heights Center www.sgvymca.org Ave. Heights (626) 961-3489 areas. Service/Intake and Administration (310) 390-4477, Counseling/Parenting Service/Intake Boys And 2232 (310) 390-4477 Ext.224, Youth The agency provides counseling services, Girls Club Of Lincoln Volunteers Service/Intake (310) 390- and recreational programs for people who Venice www.bgcv.org/ Blvd. Venice 4477 Ext.222, FAX (310) 390-1419 live in Venice and West Los Angeles.

Saturday The agency provides cultural enrichment Conservatory 393 N. Lake Service/Intake and Administration services to youths ages 6 to 18 who live in Of Music www.saturdayconservatoryofmusic.org Ave. Pasadena (626) 345-0130 Los Angeles County. Southern California Alcohol And Drug The agency provides domestic violence Programs - services, HIV/AIDS services, residential The Next Step 11500 treatment for substance abuse, substance Vocational Paramount Service/Intake (562) 923-4545 abuse services and youth services for people Services www.scadpinc.org/ Blvd. Downey Ext.251, FAX (562) 869-1265 in Los Angeles County. Outward The agency provides education services for Bound 1905 FAX (626) 564-0904, Service/Intake youth based on environmental and outdoor Adventures www.obainc.org Lincoln Ave Pasadena and Administration (626) 564-0844 careers. Salvation Army Corps Food Intake The agency provides emergency food, Community Service/Intake (818) 246-5586 holiday assistance, nutrition programs, Center - 801 S. Ext.131, Service/Intake (818) 246- recreational programs and shelter for people Glendale www.glendalecorps.org/ Central Glendale 5586 who are primarily in the Glendale area. The agency provides emergency food, homeless support services, holiday Salvation assistance, personal goods, services for older Army Corps adults, recreational programs and utility bill Community assistance for people of all ages who are in 120 Center - Santa Santa Service/Intake (310) 917-1138, FAX Santa Monica, including people who are Monica www.salvationarmy-socal.org 1533 4th St. Monica (310) 394-7398 homel The agency provides emergency food, Salvation holiday assistance, recreational programs, Army Corps transportation, and utility bill assistance for Community 736 E. families, couples and individuals who live in Center - Compton Compton and Lynwood zip codes 90220, Compton www.salvationarmy-socal.org Blvd. Compton Service/Intake (310) 639-0362 90221, 90222 and 90262. Salvation The agency provides emergency food, Army Corps Administrative (626) 773-4400, holiday assistance, personal goods, Community Director of Social Services recreational programs for people in Center - 1000 E. Service/Intake (626) 773-4404, Altadena, Arcadia, Pasadena, Sierra Madre Pasadena www.salvationarmy-socal.org Walnut St. Pasadena Service/Intake (626) 773-4425 and South Pasadena. The agency provides emergency food, holiday assistance, personal goods, Salvation recreational programs and utility bill Army Corps assistance for people who live in Whittier Community 7926 S. and the surrounding cities of Baldwin Park, Center - Pickering City of Industy, Hacienda Heights, La Habra Whittier www.salvationarmy-socal.org Ave. Whittier Service/Intake (562) 698-8348 Heights, La Salvation Army Corps Community Center - East 140 N. The agency provides emergency food and Los Angeles Eastman Los transportation for people who live in the East Temple NULL Ave. Angeles Service/Intake (323) 263-7577 Los Angeles area. 815 N La Administrative (310) 419-1969, The agency provides health and fitness Amassi www.amassi.com Brea Ave Inglewood FAX (310) 419-1960 services, information and referral services

and personal enrichment services to residents of Los Angeles County. 11 W. State Service/Intake and Administration The agency provides HIV/AIDS services for Yoga House www.yogahouse.com St. Pasadena (626) 403-3961 individuals in Los Angeles County. Boys And The agency provides holiday assistance and Girls Club Of 11251 Service/Intake and Administration youth services for low-income children age 7 San Fernando Glenoaks (818) 896-5261, FAX (818) 897- to 17 and their families who live in the San Valley www.bgcsfv.org Blvd. Pacoima 5866 Fernando Valley. Salvation Army Corps Community Center - Redondo 125 W. Redondo Service/Intake (310) 318-2827, FAX The agency provides home delivered meals Beach www.salvationarmy-redondobeach.org Beryl St. Beach (310) 318-5218 and services for older adults. Ywca The agency provides personal enrichment, Pasadena - Service/Intake and Administration recreational programs and youth services for Foothill 1200 N. Fair (626) 296-8433, FAX (626) 296- women and girls of all ages who live in Valley www.ywca-pasadena.org Oaks Ave. Pasadena 8434 Pasadena and the surrounding areas. City Of Hawthorne Department Of Recreation And 3901 W. El The agency provides recreational activities Community Segundo Service/Intake (310) 349-1640, FAX for people of all ages at parks and recreation 121 Services www.cityofhawthorne.com Blvd. Hawthorne (310) 978-9141 centers in Hawthorne. City Hall Service/Intake (323) 722- City Of 4805, Parks and Recreation Commerce Department Service/Intake and Parks And 2535 Administration (323) 887-4434, The agency provides recreational programs Recreation Commerce Aquatorium/Swimming lessons and social activities for people of all ages Department www.ci.commerce.ca.us/parks.htm Way Commerce Service/Intake (323) 887-4404 who live in the City of Commerce. City Of Duarte Parks And Recreation The agency provides recreational programs Department - 1400 Buena FAX (626) 599-9183, Service/Intake and social activities for people of all ages Teen Center www.accessduarte.com Vista St. Duarte (626) 303-0863 who live in the city of Duarte. Service/Intake (626) 357-7931, FAX City Of Duarte (626) 358-0018, Senior Center Parks And 1600 Service/Intake (626) 357-3513, The agency provides recreational programs Recreation Huntington Fitness Center Service/Intake (626) and social activities for people of all ages Department www.accessduarte.com Dr. Duarte 357-6118 who live in the city of Duarte. City Of Pico Rivera Parks And 6767 The agency provides recreational programs Recreation Passons and transportation for people of all ages who Department www.pico-rivera.org Blvd. Pico Rivera Service/Intake (562) 801-4430 live, primarily, in Pico Rivera. City Of West The agency provides recreational programs Covina for people of all ages at various locations in Community 1444 W Community Services/Dial-a-Ride West Covina, as well as services for older Services Garvey Ave West Service/Intake and Administration adults 55 years and older who live in West Department www.westcovina.org S Covina (626) 939-8430 Covina and surrounding areas.

City Of El Segundo The agency provides recreational programs Recreation Service/Intake (310) 524-2700, for people of all ages in the community with And Parks 401 Sheldon Service/Intake and Administration priority to those who live in the City of El Department www.elsegundo.org St. El Segundo (310) 524-2705 Segundo. City Of Bell Gardens Veteran's Park Service/Intake (562) Recreation 806-7654, Marlow Park And Service/Intake (323) 771-2840, Community Sports Office Service/Intake (562) The agency provides recreational programs Services 8000 Park Bell 806-7662, Administrative (562) 806- for people of all ages who live in Bell Department www.bellgardens.org Lane Gardens 7650, FAX (562) 776-9406 Gardens and the surrounding communities. City Of Cudahy Parks And Recreation Service/Intake (323) 773-5143 Department - Ext.250, Oldtimers Foundation - Clara Street 4835 Clara Congregate Meal Service/Intake The agency provides recreational programs Park www.cudahy.ca.us St. Cudahy (323) 562-2660 for people of all ages who live in Cudahy. City Of Downey Community 11111 Service/Intake (562) 904-7237, Parks Services Brookshire and Recreation Service/Intake (562) The agency provides recreational programs Department www.downeyca.org Ave. Downey 904-7238 for people of all ages who live in Downey. 122 After School Care Service/Intake The agency provides child care and YMCA 2900 (323) 997-5312, Service/Intake and recreational programs for people of all ages Weingart East Whittier Los Administration (323) 260-7005, who live primarily in the East Los Angeles Los Angeles www.ymcala.org Blvd. Angeles FAX (323) 260-7211 area. YMCA San The agency provides child care and Gabriel Valley Service/Intake and Administration recreational programs for people of all ages Family - 171 N. (626) 815-9415, Service/Intake who live, primarily, in the East San Gabriel Azusa www.sgvymca.org Rockvale Azusa (626) 815-8627 Valley and the surrounding communities. YMCA San The agency provides child care and Gabriel Valley 1603 S. recreational programs for people of all ages Family - Stimson Hacienda Service/Intake (626) 961-3480, FAX who live, primarily, in the East San Gabriel Puente Hills www.sgvymca.org Ave. Heights (626) 330-9962 Valley and the surrounding communities. The agency provides child care and recreational programs for people of all ages YMCA San 412 E. FAX (626) 339-4594, Service/Intake who live, primarily, in the East San Gabriel Gabriel Valley www.sgvymca.org Rowland St. Covina (626) 339-6221 Valley and the surrounding communities. City Of La Verne Community Services The agency provides recreational programs Department www.ci.la-verne.ca.us 3660 D St. La Verne Service/Intake (909) 596-8700 for people of all ages. City Of Santa Fe Springs Parks And 11740 E. The agency provides recreational programs Recreation Telegraph Santa Fe Service/Intake (562) 863-4896, FAX for residents of Santa Fe Springs and Department www.santafesprings.org/ Rd. Springs (562) 863-4231 surrounding communities.

City Of San Fernando Recreation And Service/Intake and Administration Community 208 Park San (818) 898-1290, FAX (818) 898- The agency provides recreational programs Services www.sfcity.org Ave. Fernando 2155 for youth, adults and seniors. FAX (626) 814-0447, YWCA SGV The agency provides volunteer opportunities Ywca Of San 943 N. Corporate HQ Service/Intake (626) for women and girls ages 16 and older who Gabriel Valley www.ywcasgv.org Grand Ave. Covina 960-2995 live in the Los Angeles County area. City Of El Monte Parks, Recreation, And Community Services The agency provides year-round supervised Department - recreation and social activities for people of Arceo 3130 Tyler all ages at 8 park sites throughout the City of Memorial Park www.ci.el-monte.ca.us Ave. El Monte Service/Intake (626) 580-2220 El Monte. FAX (626) 580-2237, Service/Intake City Of El and Administration (626) 580-2200, Monte Parks, Community & Senior Services Recreation, Service/Intake (626) 580-2210, And Transportation Service/Intake (626) The agency provides year-round supervised Community 580-2217, El Monte Museum recreation and social activities for people of 123 Services 3130 Tyler Service/Intake (626) 580-2232, all ages at 8 park sites throughout the City of Department www.ci.el-monte.ca.us Ave. El Monte Service/Intake (626) 580-2 El Monte. City Of El Monte Parks, Recreation, And Community The agency provides year-round supervised Services 3404 recreation and social activities for people of Department - Fletcher all ages at 8 park sites throughout the City of Fletcher Park www.ci.el-monte.ca.us Pkwy El Monte Service/Intake (626) 580-2222 El Monte. FAX (323) 464-7310, Service/Intake and Administration (323) 467-2007, Service/Intake (323) 464-1017, The agency provides youth services for boys Boys And 850 N. Service/Intake and Administration and girls age 6 to 17 who live in the Girls Clubs Of Cahuenga (323) 464-7325, Service/Intake Hollywood, North Hollywood and West Hollywood bgchollywood.com Blvd. Hollywood (323) 464-7326 Hollywood areas. City Of Baldwin Park Department Of Recreation The Baldwin Park Recreation and And Community Services Department provides Community counseling services, emergency food, health Services - Arts services, personal goods, services for older And adults, transportation and youth services for Recreation 14403-B E. Baldwin people who live in Baldwin Park including Center www.baldwinpark.com Pacific Ave. Park Service/Intake (626) 214-1601 specia Service/Intake and Administration Plaza De La 3540 N. Los (323) 223-2475, FAX (323) 223- The center offers fine and performing arts Raza Inc www.plazadelaraza.org Mission Rd. Angeles 1804 programs on the Latino culture.

The center provides early childhood Hollenbeck education, alcohol abuse services related to a Recreation 415 S. St. Los FAX (323) 526-3975, Service/Intake meeting space and recreational programs for Center www.laparks.org/dos/reccenter/facility/hollenbeckRC.htm Louis St. Angeles (323) 261-0113 Los Angeles city residents of all ages. YMCA 11531 The center provides child care and Downey Downey recreational programs for residents of Family www.ymcala.org/dow Ave. Downey Service/Intake (562) 862-4201 Downey. YMCA The YMCA offers services and programs to Antelope 43001 10th FAX (661) 729-4540, Service/Intake the families who reside in the Antelope Valley www.ymcala.org/av St. Lancaster (661) 723-9622 Valley. YMCA San The center provides recreational programs Pedro And 301 S. FAX (310) 548-8607, Service/Intake for residents of San Pedro and Peninsula, Peninsula www.ymcala.org/san-pedro-peninsula Bandini St. San Pedro (310) 832-4211 Palos Verdes and Wilmington areas. YMCA FAX (323) 292-6821, Sports The center provides child care and Crenshaw 3820 Santa Los Programs Service/Intake (323) 833- recreational programs for residents of the Family www.ymcala.org/crenshaw/ Rosalia Dr. Angeles 9540, Service/Intake (323) 974-6244 Crenshaw area of Los Angeles. YMCA 4500 S. FAX (310) 390-1695, Pre-school The center provides child care and Culver-Palms Sepulveda Service/Intake (310) 391-2595, recreational programs for residents of the Family www.ymcala.org/cp Blvd. Culver City Service/Intake (310) 390-3604 Culver City/Palms area. Service/Intake and Administration (310) 325-5885, Senior Programs Service/Intake (310) 325-5885 Ext.2732, Nutrition Programs Intake Service/Intake (310) 835-0212 124 YMCA 2900 W. Ext.1487, Military Support The center provides child care, nutrition Torrance - Sepulveda Counseling Program Service/Intake programs and recreational programs for South Bay www.ymcala.org/torrancesouth/ Blvd. Torrance (310) 325-5885 Ext.2708, FAX ( residents of the Torrance/South Bay area. The center provides early childhood Alpert Jewish education, first aid and safety programs, Community library services and recreational programs Center - Long 3801 E. Long FAX (562) 424-3915, Service/Intake for people of all ages who live in Long Beach www.alpertjcc.org Willow St. Beach (562) 426-7601 Beach. YMCA The center provides child care and Palisades - 821 Via de Pacific FAX (310) 573-0060, Service/Intake recreational programs for residents of Pacific Malibu www.ymcala.org/pm la Paz Palisades (310) 454-5591 Palisades and Malibu areas. YMCA North The center provides child care, health Valley Family 11336 FAX (818) 368-5437, Service/Intake education, and recreational programs for Porter Ranch www.ymcala.org/nv Corbin Ave. Northridge and Administration (818) 368-3231 residents of the San Fernando Valley. Brighter Future direct line Service/Intake (213) 639-7553, Service/Intake and Administration YMCA 1553 N. (323) 467-4161, Housing Director - Hollywood Schrader Elizabeth Olguin Service/Intake The center provides recreational programs Wilshire www.ymcala.org/hw Blvd. Hollywood (213) 639-7536 and shelter in Los Angeles. Angels Gate The agency provides recreational programs Cultural 3601 S. FAX (310) 519-8698, Service/Intake to individuals who live in Los Angeles Center www.angelsgateart.org/ Gaffey St. San Pedro and Administration (310) 519-0936 County. North Valley Jewish The center provides recreational programs Community 16601 Granada for people who live in the San Fernando Center NULL Rinaldi St. Hills Service/Intake (818) 360-2211 Valley.

YMCA The center provides recreational programs Southeast - and child care for residents of Huntington Rio Vista 6348 Seville Huntington FAX (323) 585-3379, Service/Intake Park, Cudahy, Bell, Bell Gardens and South Family www.ymcala.org Ave Park (323) 588-2256 Gate area. City Of Huntington Park Department Of 3401 E. The department provides recreational Parks And Florence Huntington Service/Intake (323) 584-6218, FAX programs for people of all ages who live in Recreation www.huntingtonpark.org Ave. Park (323) 584-6310 Huntington Park and the surrounding areas. Burbank 321 E. The center provides health and fitness Community Magnolia programs for people of all ages who live YMCA www.burbankymca.org Blvd. Burbank Service/Intake (818) 845-8551 primarily in the Burbank area. Girl Scouts Of Greater Los Angeles - North Region - The council oversees education and Woodland 20931 recreational programs for girls ages 5 to 17 Hills Service Burbank Service/Intake (818) 886-1801, FAX (grades K-12) in the Greater Los Angeles Center www.girlscoutsla.org Blvd Burbank (818) 444-0314 area. Girl Scouts Of Greater Los Angeles - The council oversees education and North Region - 21515 Service/Intake and Administration recreational programs for girls ages 5 to 17 125 Santa Clarita Soledad Santa (661) 287-1985, FAX (661) 287- (grades K-12) in the Greater Los Angeles Service Center www.girlscoutsla.org Canyon Rd. Clarita 6139 area. The council provides recreational programs for boys ages 5 to 20 who live in the western Boy Scouts Of Los Angeles County area which includes the America - 10131 Santa Clarita and Antelope Valleys on the Westside National Los FAX (310) 839-9905, Service/Intake north, San Fernando Valley on the south, Service Center www.bsa-la.com Blvd. Angeles (310) 839-7514 West Los Angeles and Beverly Hills on t The council provides recreational programs for boys ages 5 to 20 who live in the western Boy Scouts Of Los Angeles County area which includes the America - Service/Intake (661) 942-0582, BSA Santa Clarita and Antelope Valleys on the Antelope 42402 10Th Shop Service/Intake (661) 942-7820, north, San Fernando Valley on the south, Valley Service www.bsa-la.com St W Lancaster FAX (661) 723-1450 West Los Angeles and Beverly Hills on t Girl Scouts Of Greater Los Angeles - Central Vehicle Donation Information Region - 101 E. Service/Intake (626) 445-7771 Ext.0, The council provides youth services for girls Arcadia Wheeler Service/Intake (626) 677-2200, FAX age 5 to 17 and volunteer opportunities for Service Center www.girlscoutsla.org/pages/about/contact.html Ave. Arcadia (626) 447-0683 adults. City Of Whittier Parks, Recreation Main Number Service/Intake and The department administers information and And Administration (562) 464-3430, referral, health and fitness, recreational Community 7630 S. TDD (562) 464-3580, Service/Intake programs, services for older adults, services Services Washington (562) 567-9450, Receptionist for people with disabilities and youth Department - www.cityofwhittier.org Ave. Whittier Service/Intake (562) 464-3432 services to the community of Whittier.

Community Center City Of Pasadena Human Services And Recreation Department - Citywide Recreation And Human The department provides administrative Services 1020 N. Fair services and oversees recreational programs Division cityofpasadena.net/humanservices Oaks Ave. Pasadena Service/Intake (626) 744-6940 for the City of Pasadena. Service/Intake (323) 563-5447, Golf Course Service/Intake (323) 357- 9613, Senior Citizen Clubhouse City Of South Service/Intake (323) 357-9662, Gate Parks Service/Intake and Administration The department provides a variety of And 4900 (323) 563-5479, Sports Center recreational programs for people of all ages Recreation Southern Service/Intake (323) 563-5445, Pool who live in South Gate and neighboring Department www.cityofsouthgate.org Ave. South Gate Office Service/Intake ( communities. City Of Palmdale Department Of The department provides a variety of 126 Parks And 38260 10Th recreational programs for people of all ages Recreation www.cityofpalmdale.org St E Palmdale Service/Intake (661) 267-5611 who live in the Palmdale area. FAX (818) 409-7147, Senior Classes Service/Intake (818) 548-3775, City Of General Information Service/Intake Glendale and Administration (818) 548-2000, Community Information and Referral and Case Services And Management Intake Service/Intake The department provides a wide variety of Parks 613 E (818) 548-2796, Program Supervisor recreational programs for people of all ages Department www.ci.glendale.ca.us Broadway Glendale Service/Intake ( who live in the greater Glendale area. City Of Rosemead The department provides child care and Parks And recreational programs for people of all ages Recreation 8838 Valley who live in Rosemead and the surrounding Department www.cityofrosemead.org Blvd. Rosemead Service/Intake (626) 569-2160 areas. City Of Pomona Community Services Department - Recreation Division - The department provides recreational Civic Center 505 S. programs which offer a variety of services Plaza www.ci.pomona.ca.us/city_departments/community_services Garey Pomona for residents of Pomona. The department provides child care services, City Of Culver Class info and Youth services information and referral, recreational City Parks, 4117 Service/Intake (310) 253-6650, programs, services for older adults and youth Recreation Overland Senior services Service/Intake (310) services for people who live in Culver City And www.culvercity.org/Government/PRCS.aspx Ave. Culver City 253-6700, Administrative (310) 253- and the surrounding areas.

Community 6655, Veteran's Auditorium Services Service/Intake (310) 253-6625 City Of Culver City Parks, Recreation The department provides child care services, And information and referral, recreational Community programs, services for older adults and youth Services - 5401 Rhoda services for people who live in Culver City Lindberg Park www.culvercity.org/Government/PRCS.aspx Way Culver City Service/Intake (310) 839-0127 and the surrounding areas. City Of Culver City Parks, Recreation The department provides child care services, And information and referral, recreational Community 5801 programs, services for older adults and youth Services - Sawtelle services for people who live in Culver City Blanco Park www.culvercity.org/Government/PRCS.aspx Blvd. Culver City Service/Intake (310) 253-6681 and the surrounding areas. City Of Culver City Parks, Recreation The department provides child care services, And information and referral, recreational Community 5301 programs, services for older adults and youth Services - El Berryman services for people who live in Culver City Marino Park www.culvercity.org/Government/PRCS.aspx Ave. Culver City Service/Intake (310) 391-9152 and the surrounding areas. City Of Culver 127 City Parks, Recreation And The department provides child care services, Community information and referral, recreational Services - La 10915 programs, services for older adults and youth Ballona Washington services for people who live in Culver City School www.culvercity.org/Government/PRCS.aspx Blvd. Culver City Service/Intake (310) 253-6650 and the surrounding areas. Dial A Ride Service/Intake and Administration (323) 773-3425, City Of Bell Oldtimers Transportation Service for Department Of Bell residents Service/Intake (323) Community 589-7100, Transportation Services Services - Bell Service/Intake (855) 441-7433, Bell The department provides early childhood Community 6250 Pine Community Center Service/Intake education, recreational programs and Center www.cityofbell.org Ave. Bell and Administratio transportation for people who live in Bell. City Of Hermosa Beach Department Of FAX (310) 372-4333, Service/Intake The department provides facilities and Community 710 Pier Hermosa (310) 318-0280, After Hours recreational programs for residents of Resources www.hermosabch.org/departments/commres Ave. Beach Service/Intake (310) 629-3538 Hermosa Beach. City Of Temple City The department provides interpreter and Parks And translator services, recreational programs, Recreation 9701 Las Temple Service/Intake (626) 285-2171, FAX and services for older adults to residents of Department www.ci.temple-city.ca.us/parksrec.asp Tunas Dr. City (626) 285-8192 Temple City and the surrounding area. City Of Temple City 10144 Temple Senior Services; Recreation The department provides interpreter and Parks And www.ci.temple-city.ca.us/parksrec.asp Bogue St. City Service/Intake (626) 579-0461 translator services, recreational programs,

Recreation and services for older adults to residents of Department - Temple City and the surrounding area. Live Oak Park City Of Sierra Madre Community The department provides recreational And Personnel 611 E. programs for children and adults who live in Services Sierra Sierra the city of Sierra Madre and surrounding Department www.cityofsierramadre.com Madre Blvd. Madre Service/Intake (626) 355-5278 communities. City Of Long Beach Department Of Parks, Recreation The Department provides recreational And Marine - 352 E. Long programs for people of all ages in Los Coolidge Park www.longbeach.gov/park/ Neece St. Beach Service/Intake (562) 570-1618 Angeles County. City Of Long Beach Department Of Parks, Recreation And Marine - Adaptive Recreation The Department provides recreational 128 Administrative 4520 E. Long Service/Intake (562) 570-1685, programs for people of all ages in Los Office www.longbeach.gov/park/ 23rd St. Beach Service/Intake (562) 570-1686 Angeles County. City Of Long Beach Department Of Parks, Recreation And Marine - The Department provides recreational East Village 150 Elm Long programs for people of all ages in Los Arts Park www.longbeach.gov/park/ Ave. Beach Service/Intake (562) 989-3630 Angeles County. City Of Long Beach Department Of Parks, Recreation And Marine - The Department provides recreational Model Boat 5119 E. Long programs for people of all ages in Los Shop www.longbeach.gov/park/ Colorado St. Beach Service/Intake (562) 570-1720 Angeles County. City Of Long Beach Department Of Parks, Recreation And Marine - The Department provides recreational Silverado Park 1450 W. Long programs for people of all ages in Los Pool www.longbeach.gov/park/ 32nd St. Beach Service/Intake (562) 570-1721 Angeles County. City Of Long 2760 Service/Intake and Administration The Department provides recreational Beach Studebaker Long (562) 570-3100, Aquatics and Sports programs for people of all ages in Los Department Of www.longbeach.gov/park/ Rd. Beach Office-Reservations/Schedules Angeles County.

Parks, Service/Intake (562) 570-1732, Recreation Reservations Park Facilities And Marine Service/Intake (562) 570-3111, FAX (562) 570-3109 City Of Monterey Park Recreation And 320 W. The department provides recreational Community Newmark Monterey programs for people of all ages in Monterey Services www.ci.monterey-park.ca.us/recreation Ave. Park Service/Intake (626) 307-1388 Park. City Of South El Monte Community Recreation and Community Center The department provides recreational Services 1530 N. South El Service/Intake and Administration programs for people of all ages who live in Department www.ci.south-el-monte.ca.us Central Ave. Monte (626) 579-2043 South El Monte. City Of Lawndale Community The department provides recreational Services 14700 Burin Community Service Service/Intake programs for people of all ages who live in Department lawndalecity.org Ave Lawndale (310) 973-3270 the Lawndale area. City Of Lomita Parks And 24428 The department provides recreational Recreation Eshelman Service/Intake and Administration programs for people of all ages who live in 129 Department www.lomitacity.com Ave. Lomita (310) 326-0140 the Lomita area. Regional Parks - Main Office Service/Intake and Administration (626) 369-8693, Reservation Line - South County Area Service/Intake (800) 404-5888, Reservation Line - The department provides recreational 265 East County Area Service/Intake programs through planning, operating and Local Parks Cloverleaf Baldwin (888) 239-6700, East Area Office maintaining local parks and recreation areas East www.lacountyparks.org/ Dr Park number Administrative ( for the County of Los Angeles. The department provides recreational 19500 E. programs through planning, operating and Bill Blevins Windrose Rowland maintaining local parks and recreation areas Park www.lacountyparks.org Dr. Heights Service/Intake (626) 333-1369 for the County of Los Angeles. Service/Intake (661) 775-8865, The department provides recreational Reservation Line - North County programs through planning, operating and Castaic Sports 31320 N. Area Service/Intake (800) 267-2757, maintaining parks and recreation areas for Complex www.lacountyparks.org/ Castaic Rd. Castaic Service/Intake (661) 775-8866 the County of Los Angeles. Starlight Children's Foundation - 2049 The foundation provides youth services to Western Century Los FAX (310) 479-1235, Service/Intake seriously ill youth who live in California, Region www.starlight.org/california/ Park E Angeles and Administration (310) 479-1212 Arizona and Nevada. Gardena Valley Japanese The Institute provides recreational programs Cultural 1964 W. FAX (310) 324-3223, Service/Intake for people in the Japanese American Institute www.jci-gardena.org 162nd St. Gardena (310) 324-6611 community.

Kidspace 480 N. Service/Intake and Administration Children's Arroyo (626) 449-9144, FAX (626) 449- The museum provides educational exhibits Museum www.kidspacemuseum.org Blvd. Pasadena 9985 for children. Metropolitan Offices Service/Intake and Administration (562) 279-1700, FAX (562) 279-1705, Downtown Community Development YMCA The organization provides administrative Service/Intake (562) 624-2376, services for child care, early childhood YMCA Of Camping Services Service/Intake education, recreational programs and youth Greater Long 3605 Long Long (562) 279-1630, Service/Intake services for adults, families and youth in the Beach www.lbymca.org Beach Blvd. Beach (562) 425-7431, Service/Intake Greater Long Beach area. The organization provides administrative services for child care, early childhood 1720 education, recreational programs and youth Los Altos Bellflower Long services for adults, families and youth in the YMCA www.lbymca.org Blvd. Beach Service/Intake (562) 596-3394 Greater Long Beach area. The organization provides administrative services for child care, early childhood 15530 education, recreational programs and youth Los Cerritos Woodruff Los Cerritos YMCA Service/Intake services for adults, families and youth in the YMCA www.lbymca.org Ave. Bellflower (562) 925-1292 Greater Long Beach area. Ywca Of Greater Los FAX (310) 763-9994, Service/Intake The organization provides child care and Angeles - 1600 E. (310) 763-9117, Child Development youth services for people of all ages who live 130 Compton Compton Center Service/Intake (310) 763- in the Compton and greater Los Angeles Center www.ywcagla.org Blvd. Compton 7906 area. City Of San Gabriel Parks Senior Services Center And Service/Intake (626) 308-2822, FAX The organization provides recreational Recreation 250 S. (626) 308-0604, Service/Intake programs for people of all ages who live in Department http://www.sangabrielcity.com/cityservices/parksandrec/index.shtml Mission Dr. San Gabriel (626) 308-2875 the city of San Gabriel. Girl Scouts Of Greater Los Angeles - 4040 Service/Intake and Administration The organization provides youth services Long Beach Bellflower Long (562) 421-8456, FAX (562) 429- and volunteer opportunities in the Greater Service Center www.girlscoutsla.org/pages/about/contact.html Blvd. Beach 2751 Long Beach area. Girl Scouts Of Greater Los Angeles - Southwest Region - Marina Del 4551 The organization provides youth services Rey Service Glencoe Marina del Service/Intake (310) 450-3720, FAX and volunteer opportunities in the Greater Center www.girlscoutsla.org/pages/about/contact.html Ave Rey (310) 450-3920 Los Angeles area. The program provides child care and a variety of recreational and fitness activities and support services for people of all ages YMCA 2000 W. who live primarily in the City of Commerce, Montebello Beverly 323-887-YMCA Service/Intake (323) East Los Angeles, Montebello, Monterey Commerce www.ymcala.org/mc Blvd. Montebello 887-9622 Park, Pico Rivera and South San Gabriel Va

The program provides child care and 15530 S. recreational programs for people of all ages Los Cerritos Woodruff Los Cerritos YMCA Service/Intake who live primarily in the Bellflower, YMCA www.lbymca.org/loscerritos Ave. Bellflower (562) 925-1292 Cerritos, Artesia, and Paramount areas. YMCA South 1605 The program provides recreational programs Pasadena / San Garfield South FAX (626) 799-3670, Service/Intake for people of all ages who live primarily in Marino www.ymcala.org/southpasadena/ Ave. Pasadena (626) 799-9119 the South Pasadena and San Marino areas. YMCA West Service/Intake (323) 283-7466, The program provides recreational programs San Gabriel 401 E. Corto Service/Intake (626) 576-0226, FAX and YMCA services for people of all ages Valley www.wsgvymca.org St. Alhambra (626) 576-1351 who live in the West San Gabriel Valley. YMCA Weingart Wellness And 9900 S. The program provides recreational programs Aquatic Vermont Los FAX (323) 755-1279, Service/Intake and services for older adults who live in the Center www.ymcala.org Ave. Angeles (323) 754-3191 South Central Los Angeles area. City Of Montebello Municipal Services Department - Service/Intake (323) 887-4540, FAX Parks And 1700 W. (323) 887-4557, Adult Sports The program provides child care, Recreation Victoria Leagues Service/Intake (323) 887- recreational programs, and services for older Division www.cityofmontebello.com Ave. Montebello 4588 adults in the City of Montebello. The program provides recreational programs 131 a week-long residential summer camp experience for youth, age 10 to 17 who are 900 Hilgard Los FAX (310) 824-1949, Service/Intake from low income families and who live in Ucla Unicamp www.unicamp.org Ave. Angeles (310) 208-8252 Los Angeles County. YMCA Of 140 N. The agency provides recreational programs Glendale www.glenymca.org Louise St. Glendale Service/Intake (818) 240-4130 for people of all ages in the Glendale area. City Of San Marino 1560 The program provides recreational programs Recreation Pasqualito Service/Intake (626) 403-2200, FAX for people who live in San Marino and Department www.cityofsanmarino.org Dr. San Marino (626) 403-2212 surrounding areas. Jewish Big Brothers Big Los Angeles Office Service/Intake Sisters Of Los and Administration (323) 761-8675, Angeles - 6505 Sports Buddies/Arts Buddies - Alba Camp Max Wilshire Los Arzu Service/Intake (323) 456-1152, The program provides recreational programs Straus www.campmaxstraus.org/ Blvd. Angeles FAX (323) 761-8695 for youth who reside in Los Angeles County. FAX (323) 971-2156, Challengers 5029 S. Administrative (323) 971-6161, Boys And Vermont Los Enrollment Service/Intake (323) 789- The program provides youth services for Girls Clubs www.cbgcla.org Ave. Angeles 4779 boys and girls, age 6 to 17, in Los Angeles. Boys And The program provides youth services for Girls Club Of 1444 West FAX (310) 549-2439, Service/Intake youth age 6 to 17 who live in the Wilmington http://bgclaharbor.org/ Q St. Wilmington (310) 549-8323 Wilmington area. Neighborhood 358 S. Los FAX (323) 269-2992, Service/Intake The school provides education services to Music School www.neighborhoodmusic.org Boyle Ave. Angeles (323) 268-0762 people who live in Los Angeles. 1515 N. The agency provides services for people with Mccambridge Glenoaks disabilities for children, ages 5 to 17, and for Park www.bcraplacetogrow.org Blvd. Burbank Administrative (818) 843-4907 adults, age 18 and older, who live in

Burbank, Glendale, Los Angeles, North Hollywood, and the surrounding areas. Salvation This agency provides emergency food, Army Corps hoilday assistance, personal goods and Community recreational programs for people who live in Center - 324 E. Inglewood, Culver City, Gardena, Inglewood www.salvationarmy-socal.org Queen St. Inglewood Service/Intake (310) 677-3375 Hawthorne, Lawndale and Westchester. Salvation This agency provides adult day care, Army Corps emergency food, holiday assistance, and Family recreational programs for people who live in Service Center 138 S. FAX (310) 832-2434, Service/Intake San Pedro, Wilmington, Harbor City, South - San Pedro www.salvationarmy-socal.org Bandini St. San Pedro (310) 832-7228 Carson and Lomita. This agency provides child care and YMCA 4949 recreational programs for residents of the Fairfield Atlantic Long Long Beach/Bixby Knolls, Signal Hill, and Family www.lbymca.org Ave. Beach Service/Intake (562) 423-0491 West Long Beach area. This center provides child care and YMCA West 18810 recreational programs for people of all ages Valley Family www.ymcala.org/westvalley/ Vanowen St. Reseda Service/Intake (818) 774-2840 who live in the San Fernando Valley area. YMCA The center provides child care and Weingart - recreational programs for people of all ages Lakewood 5835 E. who live primarily in the Lakewood, Long Family www.lbymca.org/lakewood Carson St. Lakewood Service/Intake (562) 425-7431 Beach, and Hawaiian Gardens areas. This center provides child care and 132 1720 recreational programs for residents of YMCA Los Bellflower Long Belmont Shores, East Long Beach, Los Altos www.lbymca.org Blvd. Beach Service/Intake (562) 596-3394 Alamitos, Los Altos, Naples and Seal Beach. This center provides child care and 5142 recreational programs for residents of North YMCA East Tujunga North FAX (818) 763-0393, Service/Intake Hollywood, Sun Valley, Toluca Lake, Valley Family www.ymcala.org/ Ave. Hollywood (818) 763-5126 Studios City and Universal City. YMCA 1000 W. This center provides child care and Gardena- Artesia FAX (310) 327-1083, Service/Intake recreational programs primarily for people Carson Family www.ymcala.org Blvd. Gardena (310) 523-3470 who live in the Carson and Gardena areas. This center provides first aid and safety programs and recreational programs for people of all ages who live primarily, in the 1930 La Canada-Flintridge, Upper Glendale, La YMCA Of Foothill La Canada Crescenta-Canada YMCA Crescenta, Montrose and Verdugo City The Foothills www.ymcafoothills.org Blvd. Flintridge Service/Intake (818) 790-0123 areas. Special Events Service/Intake (626) 744-7333, San Gabriel Valley Fair Jackie Housing Council Service/Intake Robinson (626) 791-0211, Service/Intake and This center provides recreational programs Community 1020 N. Fair Administration (626) 744-7300, for people of all ages who live in Pasadena Center www.ci.pasadena.ca.us/humanservices Oaks Ave. Pasadena FAX (626) 798-5834 and the surrounding communities. Ywca Santa Monica - 2019 14Th Santa This center provides recreational programs Westside www.smywca.org St Monica Service/Intake (310) 452-3881 for people in Los Angeles County. City Of South Pasadena 815 Mission South Service/Intake (626) 403-7380, FAX The department provides recreational Parks And www.ci.south-pasadena.ca.us St. Pasadena (626) 799-4920 programs for people of all ages who live in

Recreation South Pasadena and surrounding Department communities. This is a branch of the Young Men's Christian Association (YMCA), a international organization of men, women, boys, and girls of all ages, ethnic groups and YMCA religious affiliations united in a common Westside 11311 La Los FAX (310) 575-0271, Service/Intake effort to develop and improve the spiritual, Family www.ymcala.org Grange Ave. Angeles (310) 477-1511 social, an Friends Of 7570 This is a community arts center that provides Mcgroarty McGroarty fine and performing arts and recreational Arts Center www.mcgroartyartscenter.org Terrace Tujunga Service/Intake (818) 352-5285 programs. Recreation and Parks Service/Intake (310) 544-5260, City Clerk Service/Intake (310) 544-5217, Building and Safety Service/Intake (310) 265-7800, Service/Intake and City Of 30940 Rancho Administration (310) 377-0360, Rancho Palos Hawthorne Palos Building Inspection Service/Intake This is the government office for the city of Verdes www.palosverdes.com/rpv/ Blvd. Verdes (310) 541-9809, Plannin Rancho Palos Verdes. City Of Walnut - Community Services 21701 E. Graffiti removal, Recreation Svcs. This is the government office for the city of 133 Department www.ci.walnut.ca.us Valley Blvd. Walnut Service/Intake (909) 598-5605 Walnut. City Of Long Beach Department Of Health And Human Services - North Facilities Center - Center For Service/Intake and Administration Families And 6335 Myrtle Long (562) 570-3275, Service/Intake This is the public health agency for the city Youth www.longbeach.gov/health Ave. Beach (562) 570-4500 of Long Beach. Arboretum Service/Intake and Administration (626) 821-3222, Plant Information Service/Intake (626) The Arboretum Provides Garden Services LA County 821-3239, Plant Science Library And Volunteer Opportunities For Los Arboretum 301 N. Service/Intake (626) 821-3213, Angeles County. Services Are Offered At And Botanic Baldwin Arboretum Foundation Classes Four Locations (See Site List For Details). Garden LA County Ave. Arcadia Service/Intake (626) 821-4623 There Are No Geographic Restrictions. Deane Dana Friendship Park and Nature Center offers breath-taking panoramic views of San Pedro, Santa Catalina Island and the Deane Dana Reservation Line - South County Los Angeles / Long Beach harbor Friendship Area Service/Intake (800) 404-5888, complex. Comprised of 123 acres, it is also Park and 1805 W. Service/Intake and Administration home to the beautiful, captive-bred and Nature Center LA County Department of Parks and Recreation Ninth St. San Pedro (626) 333-1369 federally

Boys And (800) 854-CLUB Service/Intake Girls Clubs Of (800) 854-2582, Service/Intake and This is the regional administrative office of America - 4201 Long Long Administration (562) 490-6160, all of the individual boys and girls clubs Administration Beach Blvd Beach FAX (562) 490-6161 throughout Los Angeles County. Service/Intake and Administration Boys And (323) 263-4955, FAX (323) 263- Girls Clubs Of 324 N. The agency provides youth services for boys 6814 East Los McDonnell Los and girls ages 5 to 18 in unincorporated East Angeles Boys And Girls Clubs Of East Los Angeles Ave. Angeles Los Angeles. Graffitti Hotline Service/Intake (562) 929-5555, Recreation and Parks Department Service/Intake (562) 929-5702, Public Services Service/Intake (562) 929-5511, 12700 S. Service/Intake and Administration This is the government office for the city of Norwalk City Norwalk (562) 929-5700, Business licenses Norwalk. Geographic restrictions apply for Hall City of Norwalk Blvd. Norwalk Service/Intake (562) 929-5 some services. TDD (310) 732-3480, Special Events Info. Information Only (800) 831- 7678, Public Affairs Service/Intake and Administration (310) 732-3508, Harbor Commission Administrative (310) 732-3444, Security Desk and Port Of Los 425 S. Palos Main Lobby Service/Intake and The Port provides harbor services for the

134 Angeles City of Los Angeles Verdes St. San Pedro Administration (31 City of Los Angeles. Charles “Pop” Siler Community Center is

equipped with a gymnasium (for multi- purpose use: volleyball court, etc.), two (2) junior baseball diamonds, children’s playground apparatus, outdoor/indoor 1101 W. Service/Intake (310) 638-1007, cooking facilities, meeting rooms, picnic Gonzalez Park City of Compton Cressy St. Compton Service/Intake (310) 761-1462 facilitie Wilson Park Community Center is equipped with a gymnasium (for multi-purpose use: volleyball court, etc.), kitchen, auditorium, two (2) lighted tennis courts, a midget 123 N. Rose Service/Intake (310) 631-3845, baseball diamond, children’s playground Wilson Park City of Compton Ave. Compton Service/Intake (310) 761-1465 apparatus, a picnic area, barbecue pits and City Of El Monte Parks, Recreation, And Community The agency provides year-round supervised Services recreation and social activities for people of Department - 11431 Lambert Park Service/Intake (626) all ages at 8 park sites throughout the City of Lambert Park Mcgirk Ave El Monte 580-2223 El Monte. The department provides recreational Service/Intake (310) 603-8307, programs through planning, operating and Ruben Ingold 4400 Mount Los Reservations Service/Intake (800) maintaining local parks and recreation areas Parkway Vernon Dr Angeles 404-5888 for the County of Los Angeles. City Of 2555 Commerce Commerce The center provides information and referral, Senior Way Commerce Service/Intake (323) 887-4430 recreation programs and transportation for

Citizens adults 50 years and older who live in the Center City of Commerce. City Of Signal Hill Community FAX (562) 989-7394, Service/Intake Services And and Administration (562) 989-7330, The agency provides animal services, Parks And Transportation- Dial-A-Lift - Long emergency food, library services, Recreation 2175 Cherry Beach Transportation Service/Intake recreational programs and transportation for Department Ave Signal Hill (562) 591-8753 people who live in Signal Hill. City Of Cultural Classes Service/Intake (310) Inglewood 412-8700, Park Maintenance Parks, Service/Intake (310) 412-5228, Tree Recreation Maintenance Service/Intake (310) And 412-5438, Sports Programs Community 1 W Service/Intake (310) 412-5370, The department provides recreational Services Manchester Administration Administrative (310) programs at numerous city locations for Department Blvd Inglewood 412-8750, Senior Assistance people of all ages who live in Inglewood. 888-OUR-AARP Service/Intake (888) 687-2277, Auto Insurance American Service/Intake (866) 227-7466, Main Association Of Number Service/Intake and Retired Administration (866) 448-3615, Persons - Los Service/Intake (562) 496-2277, Grief The association provides services for older Angeles 200 S Los and Loss Program Service/Intake adults and volunteer opportunities for 135 County Office Robles Ave Pasadena (202) 434-2277, Medical Insuranc individuals who live in Los Angeles County. Westside Community Adult School - The school provides adult education and West family life education to people who live in Hollywood 7377 Santa the Wilshire, Pacific Palisades and West Community Monica West No Telephone () -, Service/Intake Hollywood portion of the Los Angeles Center Blvd Hollywood (213) 500-6955 Unified School District. The center provides services for people with disabilities and volunteer opportunities to Abilityfirst - 3770 E Long Service/Intake (562) 426-6161, FAX individuals who live in the greater Long Long Beach Willow St Beach (562) 426-6148, Service/Intake () - Beach area. Montebello The school district provides adult education, Unified family life education, and K-12 education for School District people in Bell Gardens, the City of - Ford Park Commerce, Montebello, Monterey Park, Community 7800 Scout Bell Pico Rivera, Rosemead and parts of East Los Adult School Ave Gardens Service/Intake (562) 927-7750 Angeles. Redondo The school provides adult education and Union High 710 Redondo Service/Intake and Administration early childhood education for residents of the School Diamond St Beach (310) 318-5152 South Bay area of Los Angeles County. California State Service/Intake and Administration Department Of (951) 780-6222, FAX (951) 780- Parks And 6073, Camping Reservations Recreation - Service/Intake (800) 444-7275, Chino Hills 4721 Camping Reservations TDD TDD The department provides recreational State Park Sapphire Rd Chino Hills (800) 274-7275 services for the state of California.

City Of Long Beach Department Of Parks, Recreation And Marine - The Department provides recreational Belmont Plaza 4000 E Long programs for people of all ages in Los Pool Olympic Plz Beach Service/Intake (562) 570-1806 Angeles County. City Of Long Beach Department Of Parks, Recreation The Department provides recreational And Marine - 6255 De Long programs for people of all ages in Los De Forest Park Forest Ave Beach Service/Intake (562) 570-1620 Angeles County. City Of Long Beach Department Of Parks, Recreation And Marine - The Department provides recreational Martin Luther 1950 Lemon Long programs for people of all ages in Los King Jr. Park Ave Beach Service/Intake (562) 570-4405 Angeles County. City Of Long 136 Beach Department Of Parks, Recreation And Marine - Peter Archer 5750 The Department provides recreational Boathouse Long programs for people of all ages in Los Center Ln Beach Service/Intake (562) 438-3552 Angeles County. City Of Culver City Parks, Recreation And The department provides child care services, Community information and referral, recreational Services - programs, services for older adults and youth Culver City 4601 Elenda services for people who live in Culver City Middle School St Culver City Service/Intake (310) 253-6650 and the surrounding areas. City Of Culver City Parks, Recreation The department provides child care services, And information and referral, recreational Community 4117 programs, services for older adults and youth Services - Overland Service/Intake and Hotline (310) services for people who live in Culver City Veteran's Park Ave Culver City 253-6650 and the surrounding areas. Los Angeles Alternative Education Work Ctr Unified Service/Intake (818) 346-3540 School District Ext.254, Adults with Disabilities - Van Nuys 6200 Service/Intake (818) 346-3546 The center provides adult education services Service Center Winnetka Woodland Ext.253, Service/Intake and and job training programs for people in Los - West Valley Ave Hills Administration (818) 346-3540, Angeles County.

Occupational Counseling/Registration Center Service/Intake (818) 346-3540 Ext.281 o City Of San Fernando Recreation And Community Services - Las 505 S Palmas Senior Huntington San The agency provides recreational programs Center St Fernando Service/Intake (818) 898-7340 for youth, adults and seniors. Girl Scouts Of Greater Los Angeles - North Region - The council oversees education and Antelope recreational programs for girls ages 5 to 17 Valley Service 2330 Mall Service/Intake and Administration (grades K-12) in the Greater Los Angeles Center Loop Rd Lancaster (661) 723-1230 area. City Of Duarte Parks And Recreation The agency provides recreational programs Department - 751 Encanto and social activities for people of all ages Encanto Park Pkwy Duarte Service/Intake (626) 357-7931 who live in the city of Duarte. City Of 137 Pomona Community Services Department - The department provides recreational Recreation 499 E Service/Intake (909) 620-2324, FAX programs which offer a variety of services Division Arrow Hwy Pomona (909) 620-2055 for residents of Pomona. City Of Pomona Community Services Department - Recreation The department provides recreational Division - 801 E Holt programs which offer a variety of services Garfield Park Ave Pomona Administrative (909) 620-2324 for residents of Pomona. City Of Pomona Community Services Department - Recreation Division - 800 W The department provides recreational Martin Luther Lexington programs which offer a variety of services King Jr. Park Ave Pomona Administration (909) 620-2324 for residents of Pomona. City Of Pomona Community Services The department provides recreational Department - 3066 programs which offer a variety of services Recreation Battram St Pomona Service/Intake (909) 593-5635 for residents of Pomona.

Division - Willie White Park Community Center Van Nuys The school provides adult education services Community 6535 Cedros Service/Intake (818) 778-6000, FAX for people in the Los Angeles Unified Adult School Ave Van Nuys (818) 778-6015 School District. Los Angeles Southwest College - Community FAX (323) 241-5305, Services And 1600 W Message/Answering Service (323) The department provides community Extension Imperial Los 241-5260, Service/Intake (323) 241- services for children, adolescents and adults Program Hwy Angeles 5288 who live in Los Angeles County. Los Angeles Unified School District - Roosevelt Garfield Community The Los Angeles Unified School District Adult School - Division of Adult and Career Education Eastside Service/Intake and Administration provides adult education and job training Campus - On 4343 New Los (323) 262-9115, FAX (323) 262- programs to adults and in and out of school 138 Hold York St Angeles 9765 youth. West Los Angeles College - Community Services - 9000 The program provides post-secondary Westside Overland Service/Intake (310) 287-4475, FAX education for people who live in West Los Extension Ave Culver City (310) 287-4258 Angeles. The agency provides education services, emergency food, employment services, Meet Each health services, holiday assistance, Need With household goods, and personal goods for Dignity - Van 13460 Van low-income people who live in the northeast Nuys Blvd. Nuys Blvd Pacoima Service/Intake (818) 896-0246 part of the San Fernando Valley. Norwalk - La The school provides adult education services Mirada Adult primarily for residents of Norwalk, La School - La 15920 La Mirada Adult Center Mirada and nearby areas, however there are Mirada Barbata Rd La Mirada Service/Intake (714) 670-9279 no geographical restrictions. L.A. Care Health Plan Family Resource 3111 W The organization administers health Center - Century insurance plans for low to moderate income Inglewood Blvd Inglewood Service/Intake (888) 213-9374 families in Los Angeles County. L.A. Care Health Plan 3180 E The organization administers health Family Imperial insurance plans for low to moderate income Resource Hwy Lynwood Service/Intake (888) 525-9693 families in Los Angeles County.

Center - Lynwood Los Angeles Maritime FAX (310) 548-2055, Service/Intake This agency provides recreational programs Institute Berth 76 San Pedro and Administration (310) 833-6055 for youth in Los Angeles County. The center provides congregate meals, Villa - Parke Service/Intake and Administration information and referral and recreational Community 363 E Villa (626) 744-6530, FAX (626) 744- programs for people of all ages in Pasadena Center St Pasadena 6533 and the surrounding communities. The agency provides emergency food, Service/Intake and Administration education services, money management and Help Me Help 1301 W Long (562) 733-1147 Ext.160, FAX (562) shelter for individuals and families who live You 12Th St Beach 733-1157 in the Los Angeles County area. Torrance Unified School District - Torrance Adult School - The school provides adult education for Hamilton 2606 182Nd FAX (310) 972-6395, Service/Intake adults age 18 years and older who live in Adult Center St Torrance and Administration (310) 533-4689 Torrance. Torrance Unified School District - Torrance 139 Adult School - 2291 The school provides adult education for Griffith Adult Washington FAX (310) 972-6394, Service/Intake adults age 18 years and older who live in Center Ave Torrance and Administration (310) 533-4689 Torrance. Torrance Unified School District - Torrance Adult School - The school provides adult education for Levy Adult 3420 229Th Service/Intake and Administration adults age 18 years and older who live in Center Pl Torrance (310) 533-4689 Torrance. FAX (323) 585-0833, Main Number Southeast Service/Intake (323) 585-4579, The organization provides education services Community Spanish Computer for the cities of Bell, Bell Gardens, Cudahy, Development 6423 Bell Classes/Registration Service/Intake Walnut Park/Florence-Firestone, Huntington Corporation Florence Pl Gardens (323) 476-8958 Park, Maywood, South Gate, and Vernon. Chinese Parents Association For The 220 S 5Th The agency provides services for people with Disabled St Alhambra Service/Intake (626) 307-3837 disabilities in Los Angeles County. Neighbors Empowering 2662 Fair Service/Intake and Administration The agency provides community services to Youth Oaks Ave Altadena (626) 791-2095 residents of Los Angeles County. Diskovery Los Service/Intake and Administration The agency provides technology services to Center 353 E 1St St Angeles (213) 621-4158 consumers in Los Angeles County. Oasis Institute The agency provides services for older adults - West Los 10730 W Los Service/Intake (310) 446-8053, FAX age 50 and older who live in Los Angeles Angeles Pico Blvd Angeles (310) 446-9473 and Orange counties.

City Of Azusa Recreation And Family FAX (626) 812-0321, Parks Division Services 320 N Service/Intake (626) 812-5259, The agency provides recreational services for Department Orange Ave Azusa Service/Intake (626) 812-5280 individuals in Azusa. City Of Azusa Recreation And Family Services Department - Aquatics 501 E 5Th The agency provides recreational services for Center St Azusa Service/Intake (626) 812-5258 individuals in Azusa. City Of Senior Dial-a-Ride / Disabled Compton Transportation Service/Intake (310) Parks And 537-4890, Taxi Vouchers Recreation Service/Intake (310) 605-5694, Department - Senior Employment Programs The Department provides recreational Dollarhide 1108 N Service/Intake (213) 738-2689, programs for all ages, and services for older Neighborhood Oleander Service/Intake and Administration adults through it's Dollarhide Neighborhood Center Ave Compton (310) 605-5688 Center. Inglewood Unified School District The district provides adult education, early - Inglewood 106 E Service/Intake and Administration childhood education, and K-12 school 140 Community Manchester (310) 330-5225, FAX (310) 330- district services for residents of Inglewood Adult School Blvd Inglewood 5243 and Ladera Heights. Casa Colina Hospital - Service/Intake (800) 926-5462, Casa Colina Patient Services Service/Intake and Centers For Administration (909) 596-7733, The hospital provides health services and Rehabilitation 255 E FAX (909) 593-0153, TDD (909) services for people with disabilities for Inc Bonita Ave Pomona 596-3646 people of all ages in Los Angeles County. Los Angeles City College - Community The college provides business services, post- Services 855 N Service/Intake and Administration secondary education, welfare-to-work and Extension Vermont Los (323) 953-4000, Service/Intake WIA programs for people in the Los Angeles Classes Ave Angeles (323) 953-4000 County. City Of Long Beach Department Of Parks, Recreation And Marine - Freeman 1205 The Department provides recreational Community Freeman Long programs for people of all ages in Los Center Ave Beach Angeles County. City Of Long Beach Department Of Parks, 1550 Martin The Department provides recreational Recreation Luther King Long programs for people of all ages in Los And Marine - Jr Ave Beach Service/Intake (562) 570-1605 Angeles County.

Mc Bride Park And Cal Rec Community Center City Of Lynwood Recreation And Community Services The department provides recreational Department - 11409 Birch programs for people of all ages in Los Youth Center St Lynwood Service/Intake (310) 886-0453 Angeles County. YMCA Downtown Long Beach - The agency provides child care and Community 525 W 7Th Long recreational programs for people of all ages Development St Beach Service/Intake (562) 624-5475 who live primarily in Long Beach. City Of La Mirada - Community This city department provides cooling Services centers, information and referral, recreational Department - programs, services for older adults and La Mirada 15105 volunteer opportunities for people of all ages Gymnasium Alicante Rd La Mirada Service/Intake (562) 902-2938 in La Mirada and throughout the county. 141 City Of La Mirada - This city department provides cooling Splash! La centers, information and referral, recreational Mirada programs, services for older adults and Aquatics 13806 La volunteer opportunities for people of all ages Center Mirada Blvd La Mirada Service/Intake (562) 902-3191 in La Mirada and throughout the county. The council provides recreational programs Boy Scouts Of for boys ages 5 to 20 who live in the western America - Los Angeles County area which includes the Santa Clarita Santa Clarita and Antelope Valleys on the Valley Service 24338 north, San Fernando Valley on the south, Center Walnut St Newhall Service/Intake (661) 284-6330 West Los Angeles and Beverly Hills on t Junior Blind Of America - 35375 Coordinator/Registration Camp Mulholland Service/Intake and Administration The agency provides services for people with Bloomfield Hwy Malibu (323) 290-6298 disabilities who live in Los Angeles County. The department provides child care and Garvey Service/Intake (626) 569-2220, recreational programs for people of all ages Community 9108 E Service/Intake and Administration who live in Rosemead and the surrounding Center Garvey Ave Rosemead (626) 569-2212 areas. North East The center provides emergency food and Valley 11300 Service/Intake and Administration services for older adults age 55 and older Multipurpose Glenoaks (818) 834-6100, FAX (818) 834- who live in the northeast San Fernando Center LA City Department Recreation and Parks Blvd. Pacoima 6108 Valley. Los Angeles Berth 84 - Maritime Foot of 6th FAX (310) 832-6537, This is a maritime museum for the City of Museum St. San Pedro Administrative (310) 548-7618 Los Angeles.

The department provides recreational programs through operation and maintenance LA Kids 929 of Los Angeles City parks, playgrounds, Program Off- Academy Los swimming pools, golf courses and recreation Site Office www.laparks.org/dos.htm Rd. Angeles Service/Intake (323) 226-1402 centers. The Ketchum-Downtown YMCA provides child care, recreational programs including YMCA Stuart Preschool Program Service/Intake health and fitness, and youth services at this M. Ketchum 401 S. Hope Los (213) 487-6592, FAX (213) 627- and three satellite sites in downtown Los Downtown www.ymcala.org/ket St. Angeles 8151, Service/Intake (213) 624-2348 Angeles. Andres and The department provides recreational Maria programs through operation and maintenance Cardenas of Los Angeles City parks, playgrounds, Recreation 14740 Panorama swimming pools, golf courses and recreation Center LA City Department Recreation and Parks Blythe St City Service/Intake (323) 664-0571 centers. YWCA The programs provide child care, health Harbor Area services, personal goods, recreational And South programs, services for older adults, and thrift Bay - YWCA 100 W. 5th Infant/Toddler Day Care shops for people who live in the Harbor and Worldtots LA www.ywcaharbor.org St. San Pedro Service/Intake (310) 732-7697 South Bay Areas. YWCA Harbor Area The programs provide child care, health And South services, personal goods, recreational Bay - YWCA programs, services for older adults, and thrift 142 Worldtots San 1648 W 9Th Infant/Toddler Day Care shops for people who live in the Harbor and Pedro www.ywcaharbor.org St San Pedro Service/Intake (310) 241-0014 South Bay Areas. Infant/Toddler Day Care Service/Intake (310) 732-7697, The programs provide child care, health YWCA Infant/Toddler Day Care services, personal goods, recreational Harbor Area Service/Intake (310) 241-0014, all programs, services for older adults, and thrift And South 437 W. 9th programs Service/Intake (310) 547- shops for people who live in the Harbor and Bay www.ywcaharbor.org St. San Pedro 0831, FAX (310) 547-4443 South Bay Areas. Watts Senior The center provides services for older adults Citizens 1657 W age 50 and older who live, primarily in the Center And Century Los Watts/Willowbrook and South Central Los Rose Garden Blvd Angeles Service/Intake (323) 564-9440 Angeles areas. Service/Intake (213) 680-0861, The agency provides adult education, legal Chinatown 600 N Los Service/Intake (213) 680-0876, FAX services, and youth services for people of all Teen Post Broadway Angeles (213) 680-0863 ages in Los Angeles. The center provides education services and Regis House 2212 recreational programs for people who live in Community Beverly Los Los Angeles zip codes 90017, 90026 and Center Blvd Angeles Service/Intake (213) 380-8168 90057. 1762 S La The department provides recreational Claude Pepper Cienega Los programs and services for older adults for Senior Center Blvd Angeles Service/Intake (310) 559-9677 seniors throughout Los Angeles County. Service/Intake and Administration (323) 232-7653, FAX (323) 232- 0139, Membership Coordinator A Place Called 2830 S Los Service/Intake (323) 232-7653 The agency provides youth services for at Home Central Ave Angeles Ext.239 risk youth in Los Angeles County.

Oasis at 3650 W. Los Baldwin Hills Oasis at Baldwin Hills MLK Blvd. Angeles (323) 291 - 3414 109th Street Recreation 1464 E. Los Recreation Center in the City of Los Center LA City Department Recreation and Parks 109Th St. Angeles (323) 566-4561 Angeles. The department provides recreational programs through operation and maintenance 3201 of Los Angeles City parks, playgrounds, Friendship Riverside Los swimming pools, golf courses and recreation Auditorium www.laparks.org/dos.htm Dr. Angeles Service/Intake (323) 665-1154 centers. The department provides recreational Jim Gilliam programs through operation and maintenance Recreational Child Care and State Preschool of Los Angeles City parks, playgrounds, and Senior 4000 S. La Los Service/Intake (323) 291-5929, swimming pools, golf courses and recreation Center LA City Department Recreation and Parks Brea Ave. Angeles Service/Intake (323) 291-5928 centers. The department provides recreational programs through operation and maintenance State Street of Los Angeles City parks, playgrounds, Recreation 716 N. State Los swimming pools, golf courses and recreation Center LA City Department Recreation and Parks St. Angeles Service/Intake (213) 847-2790 centers. The department provides recreational Child Care Program Service/Intake programs through operation and maintenance 1331 (310) 548-7726, Service/Intake of Los Angeles City parks, playgrounds, Eubank (310) 548-7776, Service/Intake swimming pools, golf courses and recreation 143 Banning Park LA City Department Recreation and Parks Ave. Wilmington (310) 548-7728 centers. Service/Intake and Administration (323) 644-4200, FAX (323) 662- 9786, Request Guided Tour/School Tour Service/Intake (323) 644-4211, Los Angeles 5333 W Zoo Los Volunteer Office Service/Intake The zoo facility provides education services, Zoo Dr Angeles (323) 644-4763 volunteer opportunities and a public zoo. The department provides recreational programs through operation and maintenance Lou Costello 3141 E of Los Angeles City parks, playgrounds, Recreation Olympic Los swimming pools, golf courses and recreation Center LA City Department Recreation and Parks Blvd Angeles Service/Intake (213) 485-9111 centers. The department provides recreational programs through operation and maintenance Lincoln Park of Los Angeles City parks, playgrounds, Recreation 3501 Vly Los swimming pools, golf courses and recreation Center LA City Department Recreation and Parks Blvd Angeles Service/Intake (213) 847-1726 centers. Griffith Park Adult The department provides recreational Community 3203 Los programs and services for older adults for Center LA City Department Recreation and Parks Riverside Dr Angeles Service/Intake (323) 644-5579 seniors throughout Los Angeles County. The department provides recreational programs through operation and maintenance Yucca of Los Angeles City parks, playgrounds, Community 6671 Yucca Los swimming pools, golf courses and recreation Center LA City Department Recreation and Parks St Angeles Service/Intake (323) 957-6339 centers.

The department provides recreational Mar Vista programs through operation and maintenance Gardens 4901 of Los Angeles City parks, playgrounds, Recreation Marionwood swimming pools, golf courses and recreation Center LA City Department Recreation and Parks Dr Culver City Service/Intake (213) 763-0114 centers. East The department provides recreational Wilmington programs through operation and maintenance Greenbelt of Los Angeles City parks, playgrounds, Community 918 Sanford swimming pools, golf courses and recreation Center LA City Department Recreation and Parks Ave Wilmington Service/Intake (310) 522-2064 centers. The department provides recreational programs through operation and maintenance Lincoln of Los Angeles City parks, playgrounds, Heights Youth 2911 Altura Los swimming pools, golf courses and recreation Center LA City Department Recreation and Parks St Angeles Service/Intake (323) 226-1401 centers. The department provides recreational programs through operation and maintenance Mount Carmel of Los Angeles City parks, playgrounds, Recreation 830 W 70Th Los swimming pools, golf courses and recreation Center LA City Department Recreation and Parks St Angeles Service/Intake (323) 789-2756 centers. The department provides recreational programs through operation and maintenance Normandale 22400 of Los Angeles City parks, playgrounds, Recreation Halldale swimming pools, golf courses and recreation 144 Center LA City Department Recreation and Parks Ave Torrance Service/Intake (310) 328-3689 centers. The department provides recreational programs through operation and maintenance Rio de Los 1900 N San of Los Angeles City parks, playgrounds, Angeles State Fernando Los swimming pools, golf courses and recreation Park LA City Department Recreation and Parks Rd Angeles Service/Intake (323) 276-3015 centers. The South Seas House serves the community with programs for both children and adults. While it is not your typical recreation center, we do South Seas 2301 W Los offer Day camp programs, computer classes, House LA City Department Recreation and Parks 24th St Angeles Service/Intake (323) 373-9483 after school programs, tutoring and small The department provides recreational programs through operation and maintenance Wilmington 325 N of Los Angeles City parks, playgrounds, Recreation Neptune swimming pools, golf courses and recreation Center LA City Department Recreation and Parks Ave Wilmington Service/Intake (310) 548-7645 centers. Prog. Registration; Joslyn Ctr Service/Intake (626) 570-5056, Sports (youth and adults) Service/Intake (626) 570-5081, City of Senior Ride Program and Disability Alhambra Related Transportation Community Service/Intake (626) 289-7433, The agency provides recreational programs Services 111 S. First Service/Intake (626) 570-5044, for people of all ages who live in the Department www.cityofalhambra.org/government/ St. Alhambra Aquatics Servi Alhambra area.

General Information Service/Intake and Administration (818) 365-5059, Mission Dental Health Services Community Service/Intake (818) 837-0398, Owned and operated by Deanco Healthcare, Hospital - San Project ALTO Diabetes Education LLC, Mission Community Hospital has been Fernando Service/Intake (818) 361-0428, providing high-quality healthcare in the San Campus For 700 Vision Heatlh Services Fernando Valley community for more than Health And Chatsworth San Service/Intake (818) 838-1341 50 years. Mission Community provides a full Education Dr Fernando range of medical, surgical and mental healt Bernardi Multipurpose Senior Center – Adsc is a large care facility in Van Nuys, CA at 6514 Sylmar Avenue. Bernardi Multipurpose Bernardi (916) 651-8848 Senior Center – Adsc is an Adult Day Care Multipurpose 6514 Sylmar Facility that provides non-medical care, Center Ave Van Nuys (818) 781-1101 activities and socialization to elder The center provides services for older adults Mid-Valley 8801 Kester Panorama 50 years and older who live in the Panorama Senior Center Ave City Service/Intake (818) 892-0892 City and Van Nuys areas. Administrative (818) 756-7741, Main

VIC oversees the Number for Senior Center operation and management of four multi- Service/Intake (818) 756-7741, purpose community centers for mature adults Robert M. Transportation Services in Sherman Oaks, Van Nuys, Pacoima, and Wilkinson 8956 Service/Intake (818) 756-9304, Northridge. The Centers, funded by the City Multipurpose Vanalden Social Services Service/Intake (818) Department of Aging, are attractive, safe 145 Senior Center Ave Northridge 885-5220 places t St. Mary Medical Center - The center provides health education, Senior Health 1027 Linden Long HIV/AIDS and hospital services for people Center Ave Beach Service/Intake (562) 491-9811 of all ages in Los Angeles County. Westchester 8740 The center provides services for older adults Senior Citizen Lincoln Los age 50 and older who live in the Westchester Center Blvd Angeles Service/Intake (310) 649-3317 and surrounding areas. The center provides a variety of services for older adults age 50 and older who live in the Canoga Park 7326 Jordan Canoga Canoga Park area. Services are targeted, but Senior Center CIty of Los Angeles Ave. Park Service/Intake (818) 340-2633 not restricted, to Canoga Park area residents. Los Angeles The Altadena Senior Center is a community County focal point where seniors come together for Community services, programs and activities that And Senior enhance their dignity, promote their Services - independence and encourage their Altadena 560 E Phone: 626-798-4971 Fax: 626-794- involvement in and with the community. Senior Center Mariposa St Altadena 6742 Persons 50 and over Los Angeles County Florence/Firestone Community Center is a Community multi-purpose facility designed to provide And Senior comprehensive human services to residents Services - Service/Intake (323) 846-1895, of the Los Angeles County in partnership Florence - 7807 GAF/EAF Program Service/Intake with communities, businesses, and public Firestone Compton Los (323) 586-6502, FAX (323) 582- and private agencies. The following Service Center Ave Angeles 4071, Service/Intake (323) 586-6502 programs a

City Of Baldwin Park Department Of Julia McNeill Senior Center at Morgan Recreation Park; The Baldwin Park Recreation and And Community Services Department provides Community counseling services, emergency food, health Services - 4100 services, personal goods, services for older Julia McNeill Baldwin Baldwin Service/Intake (626) 813-5245 adults, transportation and youth services for Senior Center City of Baldwin Park Park Blvd Park Ext.323, FAX (626) 814-3590 peo City Of Claremont The center provides advocacy, cooling Senior Senior HelpLine/Housing Info center, health services, housing services, Services - 660 N. Service/Intake (909) 625-4600, nutrition services, and services for older Joslyn Senior Mountain Service/Intake (909) 399-5488, FAX adults, age 55 and older, and for people who Center www.ci.claremont.ca.us Ave. Claremont (909) 621-7320 live in the City of Claremont. Douglas F. Dollarhide 301 N. Community Tamarind City of Compton Douglas F. Dollarhide Center City of Compton Avenue Compton (310) 605-5688 Community Center City Of La Mirada - Community Services This city department provides cooling Department - centers, information and referral, recreational 146 La Mirada programs, services for older adults and Activity 13810 La volunteer opportunities for people of all ages Center Mirada Blvd La Mirada Service/Intake (562) 902-3160 in La Mirada and throughout the county. Dockweiler Beach Recreational Vehicle Park: 310-322-6951 or 800- 950-7275

Facilities: Recreational Vehicle Park, Dockweiler Beach Youth Center: Dockweiler Youth Center (meeting and 310-726-4128
event room for rent), Fire Rings, Picnic

Areas, Swimming, Surfing, Beach Bike Path, Visitors Center: 424-526-7900
Volleyball, Restrooms, Showers, Hang

Gliding Beaches and Harbors: 424-526-

7777
Dockweiler 12001 Vista Playa Del RV Park Reservations: accessible trails, guest boat docks)

Dockweiler Youth Center (room available for conference r

Chace Park Office: 424-526- 7910

Burton W. Chace Park offers a multi-

Visitors Information: 424-526- purpose room (available for public rental, 7900

call 424-526-7910), picnic tables, barbecues, 13650 pergolas, picnic shelters, outdoor programs, Burton Chace Mindanao Marina del

Beaches and Harbors: 424-526- and great harbor viewing areas. The park is Park Los Angeles County Department of Beaches and Harbors Way Rey 7777

open to the public and admission is free City Of Inglewood Parks, Recreation And Community Services Department - Edward The department provides recreational 147 Vincent, Jr. 700 E programs at numerous city locations for Park Warren Ln Inglewood (310) 412-5370 people of all ages who live in Inglewood. This is a multi-service community center that provides education services, emergency African Service/Intake and Administration food, personal goods and recreational American 944 W. 53rd Los (323) 789-7300, FAX (323) 971- programs for people who live in the South Unity Center St. Angeles 4188 Central area of Los Angeles. City Of Los Angeles Economic and Workforce Development The City of Los Angeles Economic and Department - Workforce Development Department, Echo Park FamilySource Centers, provide a wealth of Familysource City of Los Angeles Economic and Workforce Development 1157 Los services and programs for families with Center Department Lemoyne St Angeles Service/Intake (213) 483-6335 children. City of Los Angeles Economic and Workforce Development The City of Los Angeles Economic and Department - Workforce Development Department, Canoga Park FamilySource Centers, provide a wealth of Familysource City of Los Angeles Economic and Workforce Development 21400 Canoga services and programs for families with Center Department Saticoy St Park Service/Intake (818) 887-3872 children. City of Los Angeles 3467 The City of Los Angeles Economic and Economic and City of Los Angeles Economic and Workforce Development Whittier Los Workforce Development Department, Workforce Department Blvd Angeles Service/Intake (323) 265-9228 FamilySource Centers, provide a wealth of

Development services and programs for families with Department - children. Boyle Heights Familysource Center Abilityfirst - East Los 154 N Gage Los Service/Intake (323) 268-8178, FAX The center provides programs and services Angeles Ave Angeles (323) 268-2359 for children with developmental disabilities. Preschool Service/Intake and Administration (909) 623-1579 Salvation Ext.202, Pastoral Counseling The center provides child care, counseling Army Corps Service/Intake and Administration services, emergency food, personal goods, Community (909) 623-1579 Ext.201, FAX (909) recreational programs and utility bill Center - 490 E. La 620-6232, Service/Intake and assistance for people who live in the Pomona Pomona Verne Ave. Pomona Administration (909) 623-1579 Valley. Salvation The center provides information and referral, Army Los Service/Intake (213) 480-0714, recreational programs and services for older Angeles 933 S Los Service/Intake (213) 480-6679, adults in the downtown and Koreatown areas Korean Corps Hoover St Angeles Service/Intake (213) 480-6690 of Los Angeles. City Of Los Angeles Economic and Workforce Development The City Of Los Angeles Economic and 148 Department - Workforce Development Department, Wilshire 3910 FamilySource Centers, provide a wealth of Familysource City Of Los Angeles Economic and Workforce Development Oakwood Los services and programs for families with Center Department Ave Angeles Service/Intake (323) 953-7356 children. City Of Los Angeles Economic and Workforce Development Department - The City Of Los Angeles Economic and Westlake/Pico Workforce Development Department, Union FamilySource Centers, provide a wealth of Familysource City Of Los Angeles Economic and Workforce Development 501 S Bixel Los services and programs for families with Center Department St Angeles Service/Intake (213) 482-8618 children. City Of Los Angeles Economic and Workforce Development Department - The City Of Los Angeles Economic and West Los Workforce Development Department, Angeles FamilySource Centers, provide a wealth of Familysource City Of Los Angeles Economic and Workforce Development 5075 Los services and programs for families with Center Department Slauson Ave Angeles Service/Intake (310) 391-3457 children. City Of Los The City Of Los Angeles Economic and Angeles Workforce Development Department, Economic and 1075 N FamilySource Centers, provide a wealth of Workforce City Of Los Angeles Economic and Workforce Development Western Los services and programs for families with Development Department Ave Angeles Service/Intake (323) 836-0055 children.

Department - Hollywood Familysource Center City Of The Baldwin Park Recreation and Baldwin Park Community Services Department provides Department Of counseling services, emergency food, health Recreation Service/Intake (626) 813-5245, services, personal goods, services for older And 4100 Senior Center number ext. 323 adults, transportation and youth services for Community Baldwin Baldwin Service/Intake (626) 813-5245 people who live in Baldwin Park including Services www.baldwinpark.com Park Blvd. Park Ext.323 specia

149