ISSUE 7 | AUTUMN 2020

Barnet, Enfield and Haringey Mental Health NHS Trust

BLOSSOM COURT OPENS

Our response to coronavirus Enabling recovery Celebrating our staff

FREE PLEASE TAKE A COPY 1 TRUST MATTERS ISSUE 7 | AUTUMN 2020 Thank you to all the staff and service users who helped us Welcome from our put this magazine together. Chief Executive We’re always looking for people who want to get involved. So, if Jinjer Kandola you have a news story or idea for Trust Matters, please email Since our last issue of Trust Matters transformed the challenging [email protected] the world has changed in ways none environment in Pentonville Prison into of us could have predicted. We are still a therapeutic space. Cover: Blossom Court © Nathan Clarke living with the possibility of further One of the highlights of the last few coronavirus outbreaks and, as an NHS months has been the completion of Trust, we are on the frontline of Blossom Court, our wonderful new tackling this cruel virus. mental health inpatient building at I am immensely proud of how our St Ann’s Hospital in Haringey, which staff have risen to the challenge, opened in August. We now have some demonstrating their compassion and of the best, most modern facilities in commitment to providing the very the country. Blossom Court was best care for all our patients. Very designed with lots of ideas and sadly, we lost a number of patients feedback from service users and staff and staff to coronavirus and we will and it has already truly transformed Editorial: be establishing a permanent memorial how we deliver care. More details on Bea Nagy in their honour. You can read more pages 20-21. Elizabeth George about our response to the pandemic Since the last issue of Trust Matters, Izabela Nair on pages 16-17. we’ve also celebrated the opening of

Throughout the pandemic we have Shannon Ward at Edgware Community Contributors: protected and supported those at Hospital in Barnet. This new ward Nitish Lakhman greater risk of the virus, including increased the number of inpatient Ade patients and staff from black, Asian beds we have, which helped to make Beth and minority ethnic backgrounds. This sure that patients can be supported Sophie is part of our wider work to ensure locally within the Trust – one of our Karl Heidel equality, diversity and inclusion across top priorities as an organisation. It Shivana our organisation and all our services, also provides a much better caring which is a personal priority for me and environment and it’s been heart- Trust Matters is produced by: the whole Trust. warming to hear such positive The Communications Team, It continues to be a difficult time and feedback from our patients there. Barnet, Enfield and Haringey it’s natural to be anxious and worried These are just a few of the highlights Mental Health NHS Trust (BEH) about our loved ones and our own in this issue of Trust Matters, I hope Trust Headquarters health. It’s important that we all look you enjoy reading it. Do get in touch Orchard House after our own health and wellbeing, with our Communications Team if you St Ann’s Hospital particularly at the moment, so please have any comments or ideas for the St Ann’s Road do take time to recharge your batteries next issue: beh-tr.communications@ London N15 3TH and read the tips on looking after nhs.net. yourself on page 17. Last, but not least, please do stay In this issue, we feature how we are safe and if you are feeling anxious, 020 8702 3599 learning from staff with personal, or please don’t keep it to yourself – [email protected] ‘lived’, experience of mental health speak to someone close to you, use www.beh-mht.nhs.uk challenges and benefiting from their the resources online and, of course, @BEHMHTNHS insight through our Enablement contact us for support if you need it. www.fb.com/behmht Partnership. This is an important way of breaking down the stigma that is Kind regards Please note: some of the images still sometimes linked to mental ill featured in this magazine were taken health and I believe it will help us to Jinjer Kandola, pre-COVID; however, we are now build a culture of greater empathy Chief Executive ensuring full compliance with national and openness. guidance on social distancing. We also take a look at the work of some of our award-winning specialist Printed on paper from FSC accredited mental health teams – our multi- material produced from a responsibly managed forestry programme, agency unit tackling stalking, and the using vegetable based inks. Our occupational therapists who have chemical waste is disposed of in an environmentally friendly way, as is Follow Jinjer @Kandola8 the waste paper. CONTENTS

REGULARS 2 Welcome 4 News in brief

My secret life with 18 David Cheesman

Five minutes 26 with Dr Bethanne COVER STORY Willingham BLOSSOM COURT 20 Your compliments 38 HEALTH MATTERS FEATURES 39 Quiz Enabling Finding freedom 6 recovery 12 within prison walls

Haringey Service User Blossom Court 10 and Carer Forum 20 sets the bar high

Looking after yourself Simon Pegg is all 17 and wellbeing resources 24 about the detail

Multi-agency approach Year of the Nurse 27 tackles stalking 28 and Midwife

Shannon Ward 29 opens to patients

Celebrating 34 Excellence NEWS Beacon of Hope New 24/7 crisis Thank you to the parents of one of our former telephone service: patients at the Beacon Centre for their generous support and organising a fundraiser! 0300 0200 500 We have introduced a new 24/7 crisis telephone service for people experiencing a mental health crisis. People who need urgent help can call 0300 0200 500 to get support or advice 24/7, 365 days a year. The service also takes crisis referrals from GPs, other services such as the police and voluntary organisations, and from family members and carers. It is staffed by nurses, social workers and occupational therapists who provide telephone support and signposting to services to help people to feel safe and included in the decision making around their care.

New videos for school children Supporting Eating Disorders Awareness Week Eating disorders affect around 1.25m people in the UK. At BEH we run a day programme and inpatient unit to provide treatment to people aged 18 years and above with a primary diagnosis of an eating disorder. To mark Eating Disorders Awareness Week earlier An image from the video this year, our staff and service users held a stall The Enfield Mental Health Support Team in at Oasis restaurant at St Ann’s Hospital to raise schools is a collaboration between Enfield awareness of these widely misunderstood and CAMHS, Educational Psychology, and North stigmatised illnesses. There were displays, home- Central London Clinical Commissioning set made cakes and crafts made by service users for up to work closely with schools to promote sale. All proceeds from the sales went to Beat – emotional wellbeing and mental health for the UK’s eating disorder charity. children and young people.

The team has been working hard during the pandemic to find creative and collaborative ways to support children, young people, parents and school communities. They have produced videos focused on riding the waves of anxiety for Key Stage 2 and 3, and transition for Year 6 students which are available on our YouTube channel – search ‘BEH-MHT’ on YouTube. The videos were designed by Michelle Bainbridge, Trainee Education and Mental Health Practitioner, and were developed in collaboration with school children and their parents.

4 TRUST MATTERS ISSUE 7 | AUTUMN 2020 NEWS Service user resuscitates baby at St Ann’s

A patient from Fairlands give light chest compressions ward was congratulated by and blew into the baby’s mouth. ambulance staff for her prompt “She successfully restored action when a baby suddenly the baby’s breathing and the stopped breathing. ambulances and police arrived within about two minutes. Fiona (not the service user’s real The baby was treated in an name) was walking round the ambulance on site and then David Cheesman hospital grounds with a friend blue lighted to hospital. If Fiona when an extremely distressed hadn’t been there to take such New Director mother jumped out of her car quick action, things might have shouting for help because her turned out very differently. leading our baby wasn’t breathing. strategic Gary Passaway, Managing She successfully Director for Haringey, happened restored the baby’s transformation to be at the scene when police breathing and the and ambulance crews arrived. ambulances and David Cheesman has joined Mehdi Veisi, Medical Director, BEH as our new Director of also quickly came to help. police arrived within Strategy, Transformation and about two minutes. Partnerships. “It was really impressive that Fiona “We thanked Fiona and her He has over 18 years experience stayed calm in this partner who were quite shaken as a board director working by the experience. We took in large and complex NHS dramatic situation them into the Oasis restaurant organisations. David was and used the correct for a cup of tea to make sure previously Director of the South technique” they were OK and to offer our East London Cancer Alliance ongoing support. Fiona told me and Programme Director for she was pleased to have been Guy’s and St Thomas’ (GSTT) Gary commented: “It was able to help and that it made Comprehensive Cancer Centre. really impressive that Fiona her feel ‘blessed’. During his time at GSTT, he led stayed calm in this dramatic “I’ve only just joined BEH the development of their £160m situation and used the correct and I feel really proud of how Cancer Centre which opened technique. The baby was tiny, everyone involved responded in 2016 and established the only three months old, and in such a compassionate and new South East London cancer Fiona used her finger tips to professional way.” network bringing together cancer services for 1.6m people. Prior to joining GSTT, David Would you know what to do in this situation? held senior roles at the North The NHS recommends all parents go on a first aid course West London Hospitals NHS to learn how to resuscitate babies and children. Trust, Mid Essex Hospital Services NHS Trust, and Whipps Cross Visit the NHS website for details: University Hospital. www.nhs.uk/conditions/pregnancy-and-baby/ resuscitating-a-baby You can read about David’s secret life on page 18.

TRUST MATTERS ISSUE 7 | AUTUMN 2020 5 ENABLING RECOVERY

Enablement is our approach at BEH to delivering mental health services that empower the people who use our services. Enablement is an umbrella term for a number of evidence-based approaches – including recovery- focused, person-centred and strengths-based ways of working – which aim to increase people’s control of their own mental health, their recovery and their life.

6 TRUST MATTERS ISSUE 7 | AUTUMN 2020 HEALTH AND WELLBEING

The Enablement plans, staff lived experience peer In future, more Partnership groups, workshops and more. change ideas will Our vision is to build a culture In 2019, the Enablement where our organisation views be brought to life, Partnership, which is a unique lived experience of mental including wellbeing collaboration between BEH health challenges as an asset at work plans, staff and peer-led charity Inclusion which help us to shape the lived experience peer Barnet, created a diverse forum way services empower people groups, workshops with various staff at BEH. The through a journey of recovery. purpose was to understand and more. what it’s like to work for the Workforce is here Trust for people with personal, to help you or ‘lived’ experience of mental BEH wants to ensure that all health challenges and identify Peer Support Workers are staff are supported to do their what steps to take to make members of staff at BEH who job to their very best ability. staff’s lived experience an have lived experience of It is also very important that asset to the organisation. This mental health challenges and as employees we take care of group evolved into a Trust- are specifically employed to our own mental health and wide Quality Improvement (QI) make use of this experience wellbeing at work. This is our project on Lived Experience in in their work. Peer Support highest priority and, for this the Workplace to improve how Workers model recovery, inspire reason, we are very pleased BEH values and draws on staff’s hope and support people to announce that we have personal experiences. using services towards their partnered with Able Futures. The QI Collaborative (project own recovery. They are of Able Futures deliver the team) worked together to tremendous benefit to people Access to Work Mental Health develop a BEH Lived Experience who use our services, the mental Support Service on behalf of Strategy that outlines our health system and their fellow the Department for Work and aims, visions, objectives and staff members. They are in a Pensions. BEH staff accessing evaluation measurements. The unique position to use their own this new, free and confidential collaborative has explored a experience of mental health service will receive nine months number of ideas to help us challenges as they can provide of professional mental health reach our goal. One idea was greater empathy and respect to support from a Vocational to develop a regular feature people receiving support and Rehabilitation Consultant. in this magazine to enable our act as agents of change. The service is designed to staff to share their experience Many other staff will have help with a range of mental of mental health challenges and their own lived experience of health issues, including stress, opportunities more widely. mental health challenges too. anxiety, and depression, which The collaborative is excited by We want to support all staff to can result from both inside and the opportunity to tackle mental use this asset and enable them outside the workplace. Support health stigma in the workplace, to develop stronger therapeutic is available over the phone and improve staff wellbeing and relationships. If more staff through face-to-face meetings productivity by developing a utilise their lived experience at a time and place that suits more positive mental health in appropriate settings, it individuals. aware culture. In future, more will help to build a culture of change ideas will be brought to greater empathy, openness and For more information, please life, including wellbeing at work understanding. visit www.able-futures.co.uk

TRUST MATTERS ISSUE 7 | AUTUMN 2020 7 LIVED EXPERIENCE in – I had to be there, I wasn’t about having to go to see her Beth’s story out living a carefree life and and my mum would convince instead was in the Child and me to go with the promise of “Having lived experience Adolescent Mental Health McDonald’s chips. However, of mental health conditions Services (CAMHS) building due to my OT’s persistence, doesn’t have to be negative awaiting an assessment. It was I slowly started to realise – the experience can actually illogical of me to feel that way maybe she wasn’t as bad as be beneficial. Not only can towards her, but that was how I thought. Small improvements lived experience increase our I felt nonetheless. started to take place. empathy and understanding, Through gradual exposure it can also inform the way we “I understand how and weeks of building up to react and respond. For me, important building a interventions, I began to get having lived experience of gradual therapeutic little bits of my independence generalised anxiety disorder, back and the possibility of a social phobia, obsessive relationship is.” future. If the professionals compulsive disorder and hadn’t been skilful, consistent personality disorder has Now, when I meet service and persistent, I wouldn’t definitely influenced my users for the first time and have been able to live my life current occupational therapy don’t get the warmest of to its fullest potential. This (OT) practice. receptions or when I’m met knowledge motivates me to From the age of 12, I have with hesitation and scepticism, work as hard as I can for the had on and off treatments I understand it. I can’t say benefit of the service users such as cognitive behavioural I have been in the same or I work with, as everyone has therapy, occupational similar situations to everyone the right to live their life to therapy, counselling and I work with, but a fundamental the fullest.” hypnotherapy. What I didn’t feeling such as this initial know when going through wariness or cynicism is these treatments was how this something my lived experience would influence me as a health allows me to relate to and professional in the future. empathise with. When I first met my OT, I I understand how important thought she was useless before building a gradual therapeutic I had met her. I was annoyed relationship is. There isn’t a before stepping foot in the quick fix – I thought my OT was room. In truth, I was annoyed useless for a good six weeks. this was the situation I was Each week I would complain Beth

LIVED EXPERIENCE me a long time to feel that I am wanting to hurt myself, wanting Anonymous a professional and not a fraud, to disappear and hide from the not still a patient? About how I world. I remember when my life I know the bottom, she says. still struggle going to inpatient stopped and I stopped. I stopped I know it with my great tap root: wards and always feel relieved eating, stopped talking, and It is what you fear. when I leave, that I can walk stopped caring, losing chunks of I do not fear it: I have been there. out, I do not have to stay. time and fragments of my mind. Sylvia Plath (1960) Do I write about how I could write about how I have sometimes hearing people's now ‘recovered’. I am no longer “What do I write about when stories, their struggles, their a mental health patient, no it comes to my mental health pain, and their words jolts longer taking medication, no difficulties and working in something and I remember. I longer depressed, suicidal, self- mental health services? Do I remember feeling so low that harming, dissociated, anorexic, write about how the boundaries getting dressed each day was a anxious, no longer ‘disordered’. between me and you and us and struggle. I remember life feeling I worked hard, it has not come them have sometimes felt blurry endless and hopeless, wanting easily. I discharged myself from for me? About how it has taken to die, wishing I would die, hospital, determined to live

8 TRUST MATTERS ISSUE 7 | AUTUMN 2020 LIVED EXPERIENCE Sophie Sophie’s story “Hello, my name is Sophie and I work at the Beacon Centre, the Child and Adolescent Mental Health (CAMHS) unit at Edgware Community Hospital as a Team Coordinator. Five years ago aged 17, I was admitted to a CAMHS unit in Essex. Life had become a bit too complex for me to understand and I had begun self-harming as a way to deal with my negative thoughts and feelings. Following a third attempt to take my own life, I found myself in an inpatient unit similar to where I now work. After an intensive four- month treatment programme, I was discharged on my eighteenth birthday and had found inner peace and love for life again. Since my own lived experience, I have travelled solo around the world for nine months and now use my experience to help improve the service I work in. and try to make the whole experience seem a “I aim to carry out my role with little less daunting for service users. compassion, respect and dignity Having found myself in a similar situation to many of the service users I see, I understand and try to make the whole how important a friendly face and a simple experience seem a little less ‘hello’ can be to make recovery that little bit daunting for service users.” easier. My lived experience has provided me with an insight into the challenges a service user and their family may face, and it has Having been a service user of a unit similar to enabled me to give back to a service which the Beacon Centre, I understand how daunting gave me back my life. I hope I can continue to an admission can be for both the young person see this recovery journey for all service users and their parents or carers. I aim to carry out who pass through the doors of the Beacon my role with compassion, respect and dignity Centre.”

and to love and not to fall and I could also write about how curious, to not assume that flounder. Years later, I am a my difficulties have led me to my qualifications mean I know qualified professional. I have my career, driven perhaps by an better, and instead to facilitate nurtured relationships with understanding from the inside people to explore and develop people that I care about and out and by feeling a connection their own understanding, their who care about me, and I feel, to people who are struggling. own narrative, their own voice for the most part, content and I know what it’s like to be on and direction. confident. I appreciate the the other side of assessments, My work is a big part of who I world, the warmth of the sun assumptions and diagnoses. am. What I have been through and my own strength. I run and I read my own clinical notes feels both far away and yet so I swim and I have found my and felt outraged by the things close. I have fallen apart and I voice, my mind and my opinions. that were wrong and the have put myself back together. I feel valued by friends, family, times I was misunderstood, as My experiences have made colleagues and the people that well as validated when people me stronger and also more come to see me, many of whom had heard me. This has all vulnerable. I have survived have lost their own voices, impacted on my work – I try and maybe I am still surviving. somewhere along the way. to listen carefully, to remain Maybe we all are.”

TRUST MATTERS ISSUE 7 | AUTUMN 2020 9 HEALTH MATTERS

At BEH, we are committed to working with service users and carers to shape our services together and we do this in a whole range of different ways. One of the most well-established opportunities in Haringey is the monthly Service User and Carer Forum at St Ann’s Hospital. Haringey Service User and Carer Forum

Helen Brindley, BEH staff circumstances and to feel I received treatment. I feel this is member and co-chair of the wasn’t alone. Before, I felt a way of giving back and I like forum says: “We invite all past ashamed of my diagnosis but the relaxed, informal setting. and present service users and now I don’t and here I feel We sit in a circle so everyone carers to come along to discuss supported. It’s not us and them feels equal and valued – we can their experiences and to share in the forum. I came into the all express our views and have views with trust staff so that mental health system at 19 and an impact on how services are their ideas and feedback can I’m 45 now and still involved. delivered.” influence the way the services Mental health issues were taboo are run. back then but now more people “We sit in a circle so “Around 30 people come every speak out.” month – roughly half are service Anna Maria is now co-chair of everyone feels equal users or former service users the forum, helping to run the and valued – we can all and carers and half are staff meetings alongside Helen, and express our views and members, from BEH and from says she put her name forward have an impact on how other organisations in Haringey. for the role because it’s a way We have a guest speaker each of helping others: “People services are delivered.” time to lead a discussion on who come to the forum find different topics.” out more about what services Paul commented: “I think the Anna Maria says she was are available for them or their professionals that attend the encouraged by a peer support family members and they can forum show that they genuinely worker to come along and share influence how those services value what service users her views: “I had a lot to say. are run.” have to say. It’s obviously not I felt I had been failed by the Penny was a service user at the always possible to act on every mental health system. Halliwick Centre and explains: suggestion and things can seem “It was really good to “It feels good to come back to take a long time to change meet people in the same to a place where I successfully but the forum helps to move

10 TRUST MATTERS ISSUE 7 | AUTUMN 2020 things in the right direction. and I’ll definitely come again.” back here but now I’m part of a “Service users and carers Lucy explains she is a member working group, coming to the have a genuine wish to help of the steering group helping forum and I’m even applying for to improve services for people to shape the therapeutic a peer support worker role with who may be using them in the programmes for the new the Trust!” future and they are in a position inpatient building at St Anne's Anna Maria adds: “If you’re to give insights from a different and that’s how she heard about not sure about whether the perspective to professionals. the forum: “I was an inpatient forum is for you or not, just This makes them a really useful on the Phoenix Ward a few come and try it. From my own resource for the Trust. Taken years ago it was a really difficult experience I would say, you’ll together, service user, carer, and time and I never thought I lose nothing and you will gain professional perspectives may would ever choose to come a lot.” offer a ‘truer’ reflection of how services are in reality and where they can improve. Potentially, that is really powerful.” Come and join us... The Forum meetings are being held online due to the “Service users and coronavirus pandemic. The next meeting will be 2–3.30pm on Monday 12 October. carers have a genuine wish to help to improve A link will be sent to all those on the distribution list and will be available on the Trust website. services…” Lucy was at the forum for the For enquiries or interpreter services, please contact: first time and said: “I didn’t Helen Brindley on 020 8702 6210 or email: expect it to be so open to [email protected] everybody. It’s really welcoming,

TRUST MATTERS ISSUE 7 | AUTUMN 2020 11 Clockwise from top: Art room; bringing nature inside; a corridor; 12 TRUST MATTERS ISSUE 7 | AUTUMN 2020 pottery room; yoga studio; kitchen and the timetable. FEATURE

Deborah Murphy and Jon Henshall are part of a small team of occupational therapists who run a nationally recognised therapeutic group work service within the wellbeing centre at HMP Pentonville. The team won a prestigious award in recognition of the work they have done to transform the therapeutic environment in the prison. Bea Nagy went to find out more. Finding freedom within prison walls

“It’s an award that the Royal to create a therapeutic kitchen evidence that it’s replicable.” College of General Practitioners where people can gather, sit The team at Pentonville is (RCGP) present at the annual and eat together and have a made up of five occupational Health and Justice Summit,” normal social exchange. The therapists, as well as a music explains Deborah Murphy, art and music rooms were also teacher, a pottery teacher, two Wellbeing Centre Manager and refurbished professionally, technical instructors (TIs) and Lead Occupational Therapist and the service users got a yoga and massage therapist. (OT) at Pentonville. involved in giving the rest of They work alongside a broader the space a much needed uplift, team of psychologists in The OT team at Pentonville helping with furniture painting partnership with Care UK which won the ‘Best Clinical Team and tiling. is the lead provider of health in Secure Services’ based on “Prisons are really grim and care services in the prison. their transformation of the environments so we wanted Jon Henshall, who joined the environment, both physical and to create something that was team last September, describes social, into a therapeutic space really positive, where things are the wellbeing centre: “I think within a very challenging prison both beautiful and functional, you really notice the difference – the first time a non-medical somewhere where people in the environment. The wings team has won this award. could almost feel at home,” are quite oppressive, they Much of the physical says Deborah. “This different close in on you, the same grey transformation came about environment, by nature, shapes colours everywhere – it’s very as a result of funding that the people’s behaviour, and the harsh. Whereas in the wellbeing team bid for from the Trust’s prisoners often talk about how centre, there are colours straight innovation fund a few years ago nice it is to ‘get out of prison’ away; it lifts your mood just to refurbish the OT-led prison for the day, even though they being there.” wing, alongside securing extra don’t actually leave the prison. Going into prison for people funding from NHS England. The The judges at RCGP wanted to who have very limited life main part of the project was see something innovative and experiences can be an extreme Clockwise from top: Art room; bringing nature inside; a corridor; pottery room; yoga studio; TRUST MATTERS ISSUE 7 | AUTUMN 2020 13 kitchen and the timetable. FEATURE

L-R: Amanda Owen (OT), Dotan Cohen (music tutor), Deborah Murphy (team manager), Jon Henshall (OT), Claire Nicholson (TI), Jo Sparrow (OT) and Marnie Fitzgerald (TI).

and re-traumatising experience, a range of discussion groups they want to create that day. they lose choices and identity. on themes such as current Occupational deprivation in This transition can affect people affairs and philosophy. One of prison takes away everything in different ways and many the fundamental things the that makes you you, and we struggle to adjust, so identifying service tries to achieve is to get want to give them something who most needs support is people to think about what back.” the team’s top priority. The brought them into prison, what “What I enjoy is that while the therapeutic group work service life choices they made. A lot structure of the day is the same, targets the most vulnerable of service users haven’t had the experience of each day is men in prison, those who an opportunity for leisure so very different. You never quite have complex mental health providing a positive routine know what mood the guys are problems, those who may that they can replicate when going to be in – it keeps you on develop mental health issues, they are out in the community is your toes, but in a good way. or who are having a particularly key. The service engages them, Every day quite a few of them difficult time settling into punctuates the day and not come to us and say “I really prison. only alleviates boredom but also enjoyed that” or “I’ve actually The service runs a number helps them gain skills and have never done that before”. We get of therapeutic groups aimed enriching conversations and really heartfelt thanks – that’s at developing social skills, interactions. what makes doing this job so and daily living skills, such “The guys often say they worthwhile and rewarding.” as budgeting and cooking haven’t got a stake in society, One of the service users, Chris, healthy meals like soup from they’re worthless, but when who works as a cleaner in the scratch and eating it together. they come to us they have a wellbeing centre, says: “When There are also art, music, purpose,” explains Jon. “We we come down here, it’s not pottery, yoga, mindfulness and give them a little bit of a choice; like we’re in prison. It’s different gardening groups, as well as even as simple as what art here. The team puts us at ease,

14 TRUST MATTERS ISSUE 7 | AUTUMN 2020 FEATURE there’s no ‘them’ and ‘us’ like on different strengths; we all bring In fact, the team’s exemplary the wings. Here the staff call us something different to the work certainly doesn’t go by our first names, they can get team. It might sound strange, unnoticed by the outside to know you and you can get but we’ve got a large amount world. They’ve had interest to know them. Down here it’s of freedom to be ourselves from commissioners and prison one big community. It’s good within the team. I think it’s very governors from all over the down here.” important to feel supported and country, with OTs from 20 be yourself in a team.” different prisons contacting Deborah says it’s wonderful them, many visiting to learn “We give them a to see the team acknowledged about their achievements and to little bit of a choice; with this award. “We do get a see if they can replicate a similar even as simple lot of thanks from service users model in their own institutions. as what art they which is very heartening, but On celebrating the team’s because we’re doing our work achievement, Dawn Jessop, want to create that behind locked doors, it can feel regional manager of Care UK, day. Occupational like it goes unseen to the rest of said: “The healthcare team at deprivation in prison the world and even to the rest HMP Pentonville is a perfect takes away everything of our organisation. I’m really example of multidisciplinary, that makes you you, pleased to see the team being collaborative patient care with recognised for the hard work multiple partners. I’m inspired and we want to give we’ve been doing over the last and proud to work with these them something five years. Sometimes we can teams.” back.” feel isolated here because we don’t get so much interaction with some of the Trust’s central “As a man working in this structures.” environment, I feel I have a duty to the guys to show that it’s not a competition because on the wings it’s all very transactional. Without sounding too arrogant, I do try to show them a different way,” adds Jon. Jon is a rare breed in a female dominated OT world, says Deborah although she notes that their team has “a great gender, ethnic and age diversity. The prisoners benefit from this diversity, just seeing how well the team members work with each other despite being very different characters.” Jon was inspired to become an OT after seeing his granddad, who suffered from Parkinson’s disease, greatly benefit from occupational therapy: “I wasn’t sure where I was going to fit in but I was leaning towards mental health. My last university placement was at Pentonville, and the rest is history.” The RCGP award is a testament to excellent teamwork. Jon explains: “We’ve all got Inside Guide A resource for Responding to the those in prison coronavirus pandemic developed by staff

Extended periods of isolation The coronavirus pandemic has tested the NHS as never before. and inactivity can make We are very proud of how staff across BEH have pulled together life in prison challenging. as one team to respond. Together, we swiftly set up isolation It’s during these times that areas for inpatients showing symptoms to stop the spread of self-harm and suicide risk the virus and, wherever possible and appropriate, we quickly amongst prisoners is known switched to delivering services using telephone or video to be highest. conferencing instead of face-to-face appointments. To compliment the therapeutic programmes within the BEH We made sure we had Very sadly, we have lost a prison services, the occupational sufficient supplies of Personal number of patients and staff therapists and psychologists Protective Equipment, oxygen, to coronavirus. We marked worked together to create the medicines, food for patients these losses with silences Inside Guide which those in and other vital items. We also across the Trust and have been prison could use as a self-help kept our staff, patients and tool during the hours they carers updated with the latest spend alone. guidance and information We have set up a crisis Each therapist in the service to keep everyone safe and telephone service to get contributed a chapter, providing supported. help or advice about information on coping To provide extra support to mental health and to strategies, activities to pass our service users, we set up a access our services in a time, tips on keeping a healthy new crisis telephone service body and healthy mind, and to get help or advice about crisis. You can call 0300 in-cell work outs, as well as goal mental health and to access 0200 500 to get support setting and opportunities for our services in a crisis. You or advice 24/7. prisoners to create their own can call 0300 0200 500 to get self care plans. support or advice 24/7. supporting their families as far The guide, which was funded We identified patients and as possible. We will be setting by NHS England, has been a staff particularly at risk due to up a permanent memorial in great success. In addition to underlying health conditions, their honour. excellent feedback from service ethnic background, or age and We are reviewing the users, it has been acknowledged made arrangements to shield learning from the pandemic for two years in the Quality and protect them. We arranged and looking at what positive Network for Prison Mental for some staff to work from developments we can take Health Services Annual Report home and we redeployed from this very difficult (one of over 20 quality network, others to areas of greater time. There are many new accreditation and audit need. In particular, we have ways of working that we programmes organised by the ensured that we protect and will be seeking to embed Royal College of Psychiatrists’ support those from black, Asian in our services, such as Centre for Quality Improvement) and minority ethnic (BAME) video conferencing and as an area of outstanding backgrounds, who are more at online consultations where practice. risk as a result of the virus. appropriate; the new 24/7 This is part of our wider crisis telephone service; and work to ensure equality, providing more integrated The Inside diversity and inclusion across mental and physical healthcare Guide our organisation and all for local people. website is at our services, which we are www. committed to achieve and are For more information and insideguide. developing a detailed Inclusion support, please check our nhs.uk Programme to ensure rapid dedicated website pages: progress. www.beh-mht.nhs.uk/

16 TRUST MATTERS ISSUE 7 | AUTUMN 2020 Looking after yourself Suzie Lowe, who Many of us have found the pandemic tough recovered from and you may be feeling more anxious than COVID-19, went on to usual. There are lots of things you can do to work on one of our isolation ward and support your own health and wellbeing commented: “What a fantastic team, caring Take care of your body in the face of diversity Try to eat healthy, well-balanced meals, exercise and with smiles on our regularly, and get plenty of sleep. Avoid alcohol, faces! Proud to be a tobacco, and other drugs. Keep to a regular nurse in the NHS.” routine for bedtimes, meals, and exercise.

Connect with others It important to stay in touch with loved ones and friends, even if digitally. Share your concerns and how you are feeling, they may have similar Support our experiences and will be a good source of support. coronavirus Take breaks appeal Make time to unwind and remind yourself that any feelings of anxiety will fade. Try to do activities you usually enjoy as much as possible. We are fundraising to raise some additional charitable resources to give our hard-working staff the little extras, such as a room to get away from the ward for 10 minutes and relax Wellbeing resources during a busy shift and other support to keep them going when they are working out and There are a range of wellbeing resources about in the local community. available on our website, please do make use of them for you and your family and friends: We would also like to get our inpatients more • Good Thinking is an NHS approved tablet devices to video-call loved ones and mental health and wellbeing resource. e-book vouchers to buy books to read online. www.good-thinking.uk If you would like to donate to our charity • Every Mind Matters gives you simple and coronavirus appeal please go to: practical advice to get a healthier mind and www.justgiving.com/campaign/BEHCovid get more out of life. www.nhs.uk/ oneyou/every-mind-matters Thank you for your support – we really appreciate it! • Recovery College Online provides free courses to help you stay well at home. www.recoverycollegeonline.co.uk/

• Mind has some helpful advice. www.mind.org.uk/coronavirus • Silver Cloud offers online resources for general wellbeing (accessible to BEH patients using access code NHS2020) www.nhs.silvercloudhealth.com/signup/ • Together in Mind features regular podcasts and a weekly check-in survey. www.togetherinmind.nhs.uk

TRUST MATTERS ISSUE 7 | AUTUMN 2020 17 MY SECRET LIFE

David Cheesman joined BEH’s executive team in January 2020 as Director of Strategy, Transformation and Partnerships, bringing a wealth of experience to the Trust.

My Secret Life David Cheesman David with his children in Cornwall.

Congratulations on your recent What’s your vision for BEH and Where do you DJ? Can we expect appointment at BEH! So what how will service users benefit to see you spinning records at a inspired you to join the Trust, and from this transformation? BEH staff party in the near future? what does your role involve? My vision is for BEH to be a Sadly nowhere particularly Thanks – I’m responsible for successful system leader, providing glamorous – usually just friends’ bringing together the Trust’s overall excellent integrated care that parties and school events. Although vision of supporting healthy lives is clinically led, with patients I have played at a couple of by working closely with partners, and service users at the heart of weddings which were great fun for example through our strategic everything we do. If we achieve but a little nerve-wracking! alliance with Camden and Islington this, service users will receive the Do you have any other hobbies NHS Foundation Trust, and best care and have healthy lives. ensuring that the transformation or talents? programme is in place to help What were your priorities for your Not sure about talents but I’ll be deliver the strategy and the first six and 12 months? running my sixth marathon this COVID-19 recovery process. When My immediate priority was to year. I started in 2015 to raise I saw the job advertised, I was get out there and listen to all the money for the new Cancer Centre excited about the range and scale teams and see how I can help at Guy’s Hospital and then caught of work involved in taking the Trust them. I also had to make sure that the running bug. This year I’ll be from good to outstanding. I’d never all the different transformation raising money for the BEH charity. initiatives are better coordinated worked in mental health before but You’ve got three children – they I know a lot about working across – so everyone is clear about how they can do their bit to achieve the must keep you busy. What’s your health systems so the role was very favourite thing to do as a family? attractive. vision. I really believe that teams need to have ownership of their Like all families, mine can be You’ve got an impressive service and feel a sense of pride demanding but we’re happiest background in healthcare. Can in what they are doing. when on holiday in Cornwall. We you tell us a bit more about your got married in Crantock (near varied career? What’s the best thing about Newquay) and usually go there at least once a year. Are you politely telling me I’m old?! your job? I’ve worked in the NHS for almost Oh, there are so many good things! Ah, Cornwall – most people would 30 years – in a mix of operational I get to meet many different, associate it with the surfing mecca and strategic roles across hospitals interesting people and work with of the UK. So are you any good in London and Essex. Most recently, smart, committed colleagues. at surfing? I led the South East London Cancer Ultimately it’s the buzz you get I do own a (very) long board – it’s Alliance. from really making a difference to 9’ 6”. While it looks impressive it’s people’s lives. What’s your impression of actually easier to surf on than the BEH so far? We heard it through the grapevine smaller Malibu boards (because I’m amazed by the breadth and that you’re an amateur DJ – is that it’s so stable). The downside is that it’s a nightmare transporting it quality of work under way – the right? So what would be your go anywhere so I keep it in Crantock. phenomenal response to the to song to cheer someone up? pandemic, the modernisation of St Yes, I love music – and the ability What’s your favourite thing Ann’s, the opening of new capacity to whip up a party! Junior Senior’s to do there? and the work with partners ‘Move your feet’ is guaranteed to We can usually be found across the system. Most of all, I’ve raise a smile (and fill a dance floor!) been struck by how friendly and on the beach – battling the welcoming everyone I’ve met has British weather! been. It’s been a great start.

18 TRUST MATTERS ISSUE 7 | AUTUMN 2020 PARTNERSHIPS Development of local integrated care system and borough partnerships

The NHS Five Year Forward View, published • NEIGHBOURHOODS served by groups of in late 2014, set out a long term aspiration to GP practices working with NHS community develop more integrated services. Since 2016, services, mental health services, social care and health and care organisations have come other providers to deliver more coordinated together in local Sustainability and and proactive services through Primary Care Transformation Partnerships (STPs). These Networks. Each borough in North Central partnerships were designed to accelerate the London is developing its approach to integration of services across organisational neighbourhoods, linked to the development of boundaries – including divides across primary Primary Care Networks. and specialist care, physical and mental health, health and social care – to improve the care Locally in North Central London (NCL), each patients receive. borough is developing an Integrated Care Partnership within an over-arching NCL Integrated Locally, NHS providers, commissioners and local Care System. This is supported by the NCL Clinical authorities across the boroughs of Barnet, Commissioning Group (CCG), which consist of the Camden, Enfield, Haringey and Islington came previous five individual Clinical Commissioning together to form the North Central London (NCL) Groups in NCL, who merged to form one CCG in Sustainability and Transformation Partnership April 2020. (STP). This has helped to deliver improvements Barnet, Enfield and Haringey Mental Health in integrated health and care services for local NHS Trust is closely involved in the NCL Integrated people. Care System and our three borough Integrated The NHS Long Term Plan, published in January Care Partnerships. We will ensure the needs 2019, confirmed that all STPs are expected to of everyone who uses our mental health and continue to develop further so that every part of community services are heard so that we continue England is covered by an Integrated Care System to improve the health and care of local people. (ICS) by 2021. National guidance sets out high level expectations of how each ICS will function at three levels: North Central London (NCL) • SYSTEMS in which the whole area’s health and care partners in different sectors come together to set strategic direction and long term plans. Locally, North Central London is the agreed system level, with a population of 1.5 million people.

• PLACES served by a set of health and care providers, connecting Primary Care Networks to broader services including those provided by the NHS, local councils and voluntary organisations. In North Central London, borough level Integrated Care Partnerships are being developed.

TRUST MATTERS ISSUE 7 | AUTUMN 2020 19 FEATURE

Blossom Court, our new mental health inpatient building in Haringey, sets the bar high

We held an event on 5 August to mark the completion of our new state of the art mental health inpatient building, Blossom Court, at St Ann’s Hospital in Tottenham. Speaking at the ceremony, Mark Lam, Trust Chair said: “Blossom Court is an amazing new building, which we are proud to be able to provide for the people of Haringey and beyond.”

Jinjer Kandola, Trust Chief and style of furniture and the to make sure every aspect of Executive added: “This is a very introduction of sensory rooms to Blossom Court is fit for the significant occasion for the Trust help patients feel calm and safe. future and is contributing the and I would like to thank all Andrew Wright, Director of maximum possible to our overall those who have been involved Planning and Partnerships, aim to support our service users in helping us to this outstanding who has led the overall to live healthy lives.” achievement. Our old wards redevelopment of St Ann’s were in very poor condition, Hospital for the last five years, but we now have some of the said: “This is the fulfilment of “Everyone has been best, most modern, mental many years of work by the really positive about health facilities in the country, Trust, our patients, staff and getting involved to which will help us transform the partners and I am grateful make sure every aspect care of our patients.” to them all for their input Patients, staff and guests took and support.” of Blossom Court is fit the opportunity to go on tours Sharon Thompson, Clinical for the future” around the new building at Programme Manager said: “The the event. Construction work opening of Blossom Court is a continued throughout the real opportunity to do things Lucy, a former service user lockdown and Blossom Court differently so staff and service involved in two of the Blossom opened on schedule to patients user involvement has been a big Court steering groups, said: later in August. It has four focus throughout the project. “It was really exciting to wards with a total of 74 beds We’ve looked at every element collaborate with staff, and to for patients who need inpatient of how the unit will operate make improvements through care, including eating disorders. from clinical treatment to shift the steering groups. Any Key aspects of the new patterns, staff skills, activities for concerns or suggestions I raised building have been designed patients, and the look and feel were heard and I felt equally together with current and of the building itself. included alongside staff in the former service users and clinical “Everyone has been really multitude of positive changes staff, for example the colour positive about getting involved that are going to happen.”

20 TRUST MATTERS ISSUE 7 | AUTUMN 2020 Clockwise from top: Staff at the completion event; NHS Regional Director for London Sir David Sloman, Chair Mark Lam, Cllr Sheila Peacock Mayor of Haringey and CEO Jinjer Kandola at the event; Modern Matron Laz Ndhlovu; and the new building.

MH, service user, said: “The All the names have a special health care should look and we design of the new wards with meaning. The tulip represents are committed to improving ensuite bathrooms, more someone with a caring nature the rest of our estate over daylight and views of nature will who brings joy to their the coming years, so all our reduce patient stress, anxiety friendships. The iris signals patients can enjoy the quality of and pain. This will all help to good news, faith, hope, wisdom environment that Blossom Court shorten the time service users and courage. The daisy is a now provides.” need to stay. I am so proud of sign of new beginnings, and Phase 2 of the redevelopment the BEH team and grateful to the yellow of the sunflower of St Ann’s Hospital will be part of it.” symbolises vitality, intelligence now begin. This will include Patients, members of the and happiness. Blossom reminds refurbishment of other public and staff were also us of spring with fresh, new buildings, a new restaurant invited to suggest names that colours springing into life and for visitors and staff, and would reflect the special place signifies our hope that the time improvements to the site in our community the new unit patients spend in the unit opens power and water supplies, will have. The winning name up bright new possibilities for roadways, car parking and for the new building itself, them. landscaping. The neighboring Blossom Court, came from BEH Jinjer Kandola said: “It’s been residential development on the clinical psychologist Dr Samara inspirational to see everyone land purchased by the Greater Wilson. The names of the pulling together to create London Authority to create new four wards were suggested by this fantastic new building. family houses and flats for local BEH management accountant Blossom Court provides the people is due to start in 2023. Faheem Ukadia and are Tulip very best modern facilities for Ward, Iris Ward, Daisy Ward and our patients and it sets the bar See more photos at Sunflower Ward. high – this is how all mental bit.ly/BlossomCourt050820

TRUST MATTERS ISSUE 7 | AUTUMN 2020 21 PARTNERSHIPS

Strategic Alliance update

The alliance between Barnet, Equality Champions Enfield and Haringey, and We want to increase BAME Camden and Islington NHS representation at more senior Trusts, which was formally grades, to reflect the proportion signed in June 2019, is starting of BAME staff at both trusts. It is to show positive progress. now a formal requirement that The alliance has enabled both there is an Equality Champion partners to start a dialogue on interview panels for senior about the health needs of roles. Training for Equality the populations in the five Champions has been improved boroughs they serve, and to to give them greater confidence look at ways to improve the to challenge bias. All BAME lives of service users, carers staff are eligible to be Equality and staff. Champions, as long as they are Carol Moyo, Head of Trust-wide a permanent staff member and Access & Crisis Services and Alliance successes include: their manager agrees that they Equality Champion, said: can participate in a maximum “I believe it's important to have Mentoring of three panels a year. someone who understands The roll-out of a joint mentoring Would-be Equality Champions and champions diversity and programme for staff across both should email: beh-tr. inclusion on interview panels. trusts aims to ensure a diverse [email protected] This also reinforces the Trust’s supply of senior leaders for the commitment to inclusivity and future, especially from Black Long-term high dependency equality and gives candidates and Minority Ethnic (BAME) rehabilitation confidence that they are being backgrounds. Being mentored A new service for rehabilitation given a fair interview. Being can support our staff's career service users who have greater an Equality Champion at BEH development, by helping them clinical complexity and longer- is one way that I can play an to explore their goals, strengths term care needs opened at active part in ensuring that and areas for improvement. St Pancras recently. The new our recruitment and selection Mentors listen and explore ideas service, Sutherland Ward, takes processes follow best practice to assist their mentee's self- patients from the five boroughs and deliver fairer outcomes for development. covered by the two trusts. all staff.” Staff who are interested in This reduces the need to send finding a mentor, or would people to facilities further away, like to become one, can find improving their experience. information on the intranet under: Working for the Trust > Mentoring.

22 TRUST MATTERS ISSUE 7 | AUTUMN 2020 MENTORING One of the key commitments of the new alliance between BEH and Camden and Islington (C&I) is ensuring that all staff have equal opportunities to progress and enjoy their careers. We have, therefore, set up a mentoring programme across both trusts. One successful partnership already underway at BEH is between Jayshree Pindoriya, Assistant Director of Information and Performance, and Pheonie Cunningham, Team Administrator in the Adolescent Outreach Team, for Haringey CAMHS. WHY MENTORING MATTERS

Jayshree’s story by her and excited about what population health. It is great I have worked at the Trust for she will go on to achieve in to see how things function at 23 years and I really love my job. the future. Mentoring in this that level and how decisions are I started as a Medical Secretary way enables me to give back made. and then moved into Informatics what I’ve learnt over my 23 The mentoring relationship and worked my way up. years at BEH and it has been a has been much better than I I remember when I first really positive and enjoyable expected as I was able to ask started, my manager made a big experience. questions and get answers difference to the way my own from Jayshree who is so career has progressed. They saw Pheonie’s story knowledgeable about her role an early sign of my skills in the I wanted to be mentored in order and how she graduated into it. use of data and were hugely to see what opportunities are What comes across so strongly supportive. Thanks to their out there. I believe in personal is that she loves her job and encouragement I worked my development and feel that I have that makes it easy for me to ask way up in the Information Team so much more to give. questions and get a real picture and spent 12 years as a Business I saw Jayshree’s lovely, of what my own career path Performance Manager before engaging smile on the intranet might entail. taking on my current job as mentoring page and thought My ambition would be to Assistant Director of Information that I would give it a go. I manage a team and be more and Performance. liked her biography and was creative and able to contribute Pheonie was the first person impressed as Jayshree also came to the overall performance of who contacted me after seeing from an admin role and worked the entire Trust at director level. my profile as a would-be mentor her way up to a senior position. In my spare time I volunteer on the intranet. She explained This was really encouraging. with a charitable organisation she had a interest in information Mentoring with Jayshree where I mentor others and I management and performance has been so informative as it can see the real benefits it and wanted to be mentored by has allowed me to see how offers. I am confident that me to further her own career. managers think and what their the mentoring relationship What impressed me was the priorities are. It has allowed with Jayshree will really amount of study that Pheonie me to see what they require in make a difference. has already done in her own terms of data and how they use time. Also impressive was that information to manage her understanding of what a key role information and “What comes performance plays at the Trust. We have now had two sessions across so strongly and she is already using what is that she loves I have shared with her. This her job and that includes tools she can deploy makes it easy in her current role to extract information and demonstrate for me to ask how her team is doing, for questions” example whether patients are being seen in a timely manner. I really enjoy mentoring Pheonie and am very inspired

TRUST MATTERS ISSUE 7 | SPRING 2020 23 FEATURE

Karl Heidel talked to actor Simon Pegg about his research into playing a character with schizophrenia Simon Pegg is all about the detail

We arrange to meet at 12pm, and appeared in a number of suffers from schizophrenia and and at the exact moment my successful comedy shows in I wanted to do it properly and watch beeps on the hour, I see the 1990s such as Big Train and authentically. Mental health is him approach the entrance of Brass Eye. He then went on often overlooked in many ways, St Ann’s Hospital, greeting me write his own cult classic Spaced and its portrayal is often reductive with a handshake and a with Jessica Hynes (then Jessica and stereotypical, and that’s not warm smile. Stevenson) alongside Edgar something I wanted to do.” Wright, who Pegg would go on So what’s the film about? His personal details are certainly to work with on the beloved “It concerns Hugo Nicolson, a worth investigating – born British Three Flavours Cornetto producer and musician who near Gloucester in 1970, he film trilogy: Shaun of the Dead suffers from schizophrenia, started out as a stand-up comic, (2004), Hot Fuzz (2007), and who found himself in a situation The World’s End (2013). where he was unable to get He’s now one of Britain’s any sort of care living in the biggest exports in Hollywood, US, where you have to admit with the unique honour of yourself for mental health appearing in both Star Wars issues – as we know, people and Star Trek films, and starring who are delusional often don’t alongside Tom Cruise as Benji believe there’s anything wrong Dunn in the Mission: Impossible with them, so this creates a film series. vicious circle.” I meet Simon as his attention Pegg’s quest for direct to detail brings us onto research experience of someone with at our Early Intervention psychosis was lived out by the in Psychosis service for his writer and director of the film, next role: a film called Lost Katharine O’Brien, who was Transmissions. He’s come to friends with Hugo Nicolson in St Ann’s to meet service users Los Angeles, where he worked and carers to get first-hand with recording artists including experience of what it’s like to Primal Scream, Embrace and have, and to care for someone David Holmes. with a serious mental illness. “Katharine was part of his He can’t stress enough how story, and she decided to create keen he is to get an authentic a film out of this. Hugo’s friends account of the condition: gathered around him and tried “I’m portraying someone who to get him to come back to the

24 TRUST MATTERS ISSUE 7 | AUTUMN 2020 Left to right: Marvin Nicholls, former Dual Diagnosis Worker at BEH; actor Simon Pegg; Simon Clark, former manager of the Enfield Early Intervention in Psychosis (EIP) service; and service user Nazir Ahmad – outside Lucas House.

UK, to get help. Marvin Nicholls portraying Hugo properly.” Simon’s warmth continues in a from the hospital treated Hugo Simon is warm and easy to chat with some of BEH’s service and so I contacted Marvin and talk to. It’s easy to see why the users. One of them asks him a he allowed me to come and offers keep flooding in from particularly interesting question meet some of the patients.” Hollywood, but I wonder what – how can any actor portray Looking at his back catalogue made someone who must surely someone with schizophrenia of films such as Shaun of the get so many offers of plum roles effectively when so much of the Dead, Hot Fuzz, Paul, and even go for this role in particular: condition is internal – how does in Mission Impossible, Simon “I liked the story and working he externalise this? Pegg brings comedic elements with someone with Katharine’s “Well I think that’s what acting to these roles. So, I wonder vision and ideas, and I thought is often about. The best actors are whether there’s going be a it would be a challenge as those who are able to internalise humorous element to his role in an actor. I didn’t go into this their performances and allow this film. business to be funny, I just the slightest flickers of what “It’s a dramatic role, but happened to end up specialising they’re feeling inside register on I don’t think the situation in it. I kind of wanted to flex my the outside. Acting is a process is without humour. There muscles elsewhere.” – I’m not a method actor, but are levels of irony and I ask Simon whether he prefers this is a role that I approached strangeness to the condition working on blockbuster roles with studious attention. The of schizophrenia, a dark sort or parts in independent films minute you start demonstrating of humour – not in a way that like Hugo: “You enjoy different your psychosis in a way that is makes light of the condition, films for different reasons. unbelievable that’s when you but these situations can be The big films like Star Trek or lose credibility. Sometimes people grimly funny in some respects. Mission Impossible are such have psychotic episodes, and For example, Hugo would forget huge events so it’s fun from a those episodes are very clearly where he parks his car, or he’d childlike perspective to be a part the result of mental health issues, go and spend vast amounts of of these. A role like Hugo in but a lot of the time people with money that he didn’t have on Lost Transmissions is a meatier mental health issues appear stupid things. Even though it’s prospect for me – I enjoy both. ‘normal’ for want of a better a serious condition, he acted The idea of getting into a word. I spoke to someone today with a levity and lightness that character that’s complex and who worked hard on a daily you have to accept happened. truthful is as appealing to me as basis to appear what we perceive It can’t all be the grim reality of running around on the Starship as normal.” mental health. It’s a rainbow, Enterprise shooting Klingons the whole situation, and or killing zombies. You have to Watch Lost Transmissions accepting that fact is part of make sure you enjoy all of it.” on Amazon Prime.

TRUST MATTERS ISSUE 7 | AUTUMN 2020 25 FIVE MINUTES WITH…

Dr Bethanne Willingham

Lead Psychologist for the Child Development Team and SCAN, Enfield CAMHS

What does your team do? challenging and most fun clients The SCAN team works with children with incredible, resilient families. and adolescents with neuro- developmental disorders such as What does your job involve? autism and intellectual disability. I have a clinical caseload as well We are part of the BEH’s Child and as managerial responsibilities, tasker – just ask my team about Adolescent Mental Health Service so I see service users with my ability to minute and chair (CAMHS). neurodevelopmental conditions meetings at the same time! and varied psychological, What inspired you to become a behavioural and mental health What’s the best thing about Clinical Psychologist? problems. Because of our service working here? It was a slightly circuitous route. users’ age and the nature of their I work with a supportive and My first degree was in theology cognitive and developmental talented group of clinical and religious studies at Cambridge disabilities, we work with them and psychologists, administrative, University. My tutor at university their families and their networks nursing and medical colleagues as encouraged me to work with in a collaborative way. I also well as a wider network of great people as I had spent lots of time manage and supervise allied health allied health professionals. I am also volunteering. He suggested social professionals and contribute to the lucky to work with a supportive, work, but I decided psychology was development of clinical services motivated and interesting senior more for me. I later told him that and strategic objectives in Enfield management group. I feel really he had been an influential figure to CAMHS senior management group. fortunate in the colleagues that I me and, in keeping with his faith, have around me. he said he would now pray for me – What’s your typical day like? for which I was most grateful! Busy! I could be at our base, Bay What would your alternative Tree House, seeing service users, out career option be? What was your journey to your on a visit to a school to observe a I would have been a midwife, but current role? young person, or at a meeting at a my husband always looks horrified After my degree, I did a post- partner agency, such as social care. when I say this because he tells me graduate conversion course in Mostly, I do all three in a day. As a I would drop the babies. I mean… psychology. Alongside this, I team, we feel that it is important that’s charming! worked to gain experience in a to be well linked in with the other homeless shelter, on a psychiatric agencies who work with the same What do you do in your free time? inpatient ward for adults with service users as us, so we all spend I have three children, all at school intellectual disability, and on a quite a lot of time out in the and busy with their interests, so forensic ward, before becoming community to achieve this. it is good when we have time all an assistant psychologist in a together as a family. Ditto with my community team for adults with What skills do you use in your job? friends. I like going to the cinema intellectual disability. I qualified Compassion, empathy and kindness and theatre, and to art exhibitions. as a clinical psychologist in 2007 – for service users, colleagues and I love to go walking in woods and and have worked with children myself. It feels increasingly difficult natural places; this, and swimming, and young people since then in to be positive when faced with are important ways that I use to CAMHS, hospital paediatrics and such high levels of distress in our feel rested. Finally, I love reading – I community paediatric neuro- communities. As a manager, I have couldn’t live a day without it. rehabilitation. I particularly enjoy to juggle a lot of tasks and am working with children and young constantly interrupted – which is a To find out more about the people with neurodevelopmental lot like when I am at home, being a work of our CAMHS teams visit: conditions – they are the best, most mum. I am not a natural born multi- www.behcamhs.nhs.uk

26 TRUST MATTERS ISSUE 7 | AUTUMN 2020 NEWS Specialist unit recognised for multi-agency approach to tackling stalking

The Stalking Threat Assessment professionals including a consultant STAC also seeks to address Centre (STAC) is a world- psychiatrist, consultant clinical issues of fixation and obsession by leading multi-agency specialist and forensic psychologist, clinical ensuring individuals are identified unit dedicated to tackling psychologist and mental health early and receive treatment stalking. It builds on the work practitioners, an administrative for mental illness where this is of the National Stalking Clinic case worker, as well as a probation the main driver of the stalking (NSC) and Fixated Threat officer and a victim advocate. behaviour. The mental health team Assessment Centre (FTAC). STAC There is also input from the do this in a variety of ways: they is a partnership between the Crown Prosecution Service (CPS). advise liaison and diversion services Metropolitan Police Service STAC provides multi-agency and custody suites, contact prison (MPS), National Probation reviews on all reported stalking in-reach teams, provide inpatient Service, the Suzy Lamplugh allegations on a daily basis, and and community teams with advice Trust charity, and Barnet, Enfield delivers input via a stepped care and consultation to support care and Haringey Mental Health model of intervention. The aim of planning and risk assessment. NHS Trust. this is to ensure that value is added BEH is at the forefront of working to the management of individuals in threat assessment services and Designed to be a centre of engaged in stalking behaviour STAC is the latest development excellence, STAC offers a range of without duplicating the roles of providing specific multiagency services from different agencies, the various professionals already input to managing stalking all working together to combat identified to provide relevant behaviour. STAC has recently won stalking and protect victims across input. To this end, the impact of the the Collaboration Award at the the whole of London. unit is in supporting professionals Markel 3rd Sector Care Awards. The STAC is supported by the Mayor to understand and work more award recognised the extensive of London as part of a Home Office effectively with stalking behaviour partnership between police, health, Pilot scheme, the Multi-agency by providing training, working in probation, CPS and 3rd sector Stalking Intervention Program a targeted way with individuals advocacy. Sara Henley, Consultant (MASIP), which also has sites in through consultation with mental Clinical and Forensic Psychologist, Hampshire and Cheshire. The health teams, probation officers said: “It is a great achievement initiative aims to improve responses and police investigators. and has contributed to STAC being to stalking across the criminal awarded mayoral funding for a justice system and the health sector further year.” through rehabilitative intervention for stalkers. Ultimately, it is hoped that working with perpetrators can help to make victims of stalking safer. The STAC’s two year pilot aims to reduce reoffending and improve public safety; increase early intervention to reduce the risk of offenders becoming violent; improve the response to victims of stalking; and enhance communication and relationships between the police and other local services to help improve how information is shared. At the end of the pilot, the outcomes will be assessed and will be considered for a national roll out. L-R: Katrina Lahmann (BEH), Lisa Cohen (BEH) and Isobel Nye (Suzy Lamplugh It is staffed by eight police Trust) at the Markel 3rd Sector Care Awards. officers, four mental health TRUST MATTERS ISSUE 7 | AUTUMN 2020 27 OUR NURSES Celebrating our nurses 2020 is the International Year of the Nurse and Midwife – a chance for us to shine the light on some of the amazing nurses who make up our diverse workforce. We asked some of our nurses what they love about their job – here’s what they had to say.

“Nursing is about “I truly love being a “I have always been “In this profession working with both nurse and the work interested in helping we can make a real your hands and that I do. I enjoy being people to function difference; we can able to find robust heart. Helping and creative ways to at their optimal help people and others, being there, reduce inequalities level, irrespective of families to move crying with them, at between mental health where they are on the forward in their times having to be and physical health to continuum of health. lives, to be seen emotionally strong truly give our patients So, when it was time and heard, and to for them or their integrated healthcare. for me to choose have the best life With the challenges of relative, being sad COVID-19 my typical a career, nursing that they can have. and happy together day has seen some seemed to be the Being an advocate is all part of the joy changes. The need for natural profession. and ensuring that of being a nurse – it’s staff and patients to be Nursing is a very people have access the most rewarding supported with physical fulfilling career. to the same care and fulfilling job health and infection The satisfaction of and standing up ever.” prevention control has knowing that you for people with a always been important are helping people learning disability is Ennie Nyamangunda to promote holistic healing; but upskilling to cope with their very satisfying.” Ward Manager, Barnet and supporting staff to health problems in manage the demands one way or the other Gill Quigley Learning of the pandemic is is great.” also vital in ensuring Disability Nurse, the safety of all and Esther Sofela Barnet to reduce the risk of Physical Health infection.” Lead Nurse, Haringey Emily Burch Clinical Nurse Manager, Primary Care and Substance Misuse in Specialist Services

28 TRUST MATTERS ISSUE 7 | AUTUMN 2020 Shannon Ward at Edgware Hospital opens to patients

A state-of-the-art new ward has opened at Edgware Community Hospital. Shannon Ward is the new adult mixed acute mental health ward at the Dennis Scott Unit, previously known as the Avon Ward. The new ward comprises 15 bedrooms, all equipped with en- suite bathrooms. “I became a nurse “My role is to work because I wanted to do in collaboration Ward Manger, Muhammad Jaunbocus, said: something challenging “I am very pleased to have been involved in and meaningful to with colleagues to contribute positively provide leadership, opening Shannon Ward. All our colleagues to people’s lives. I look system oversight in Barnet have worked tirelessly with service users to ensure that the ward is specifically after people at their and coordination most vulnerable point meeting their needs. The ward has very in their life when they for services across high-quality facilities and I thank all Trust are acutely unwell and it Enfield to develop colleagues who made it possible.” requires me to be caring integrated pathways; and empathetic and to and to work with Service users had great feedback: have compassion. Being a mental health nurse service leads to bring “My bedroom is very clean. It is self-contained has helped me to work quality assurance to and I like it very much. I have an en-suite with people from diverse the division. Being bathroom to myself. I have a table and chair backgrounds and to able to influence the which I use for my work. The other thing is, I empower them through am able to charge my phone any time I want.” their personal journey care that is delivered to recovery. Seeing them to patients is the “It’s an excellent, top notch ward.” when they start getting best part of my job. better and are ready to My role feeds into “It’s very nice and clean and very well looked move on with their lives after. It’s also bright.” is the most rewarding BEH’s Fit for the feeling ever.” Future strategy, so Fungai Newbaware everything I am Deputy Ward leading on ensures Manager, Haringey, our services are and Highly Commended world class, fit for Nurse of the Year our community and 2019 are resilient.” Thomas Dowle Interim Head of Nursing in Enfield Community Services TRUST MATTERS ISSUE 7 | AUTUMN 2020 29 INTERNATIONAL WOMAN'S DAY Celebrating International Women’s Day at BEH

The BEH Women’s Network was established in 2019 to highlight issues affecting women in the workplace such as managing life outside of work, career progression and support from managers. The network organised an event to mark International Women’s Day in March. As part of the celebrations, former patient, Shivana gave a powerful speech on what it is like being a young woman growing up and the obstacles she’s faced.

I’ve been treated by the NHS so outgoing and independent. seizures when I am under a over the past two years since I Your family helps to make lot of stress or feel tired but had my first seizure completely sure you are taking all of your tiredness and stress are quite out of the blue during my medication, that you’re not left difficult to control at present, sleep. The doctors thought alone while you shower or go since I am doing my A-levels. that this might be a one-off down the stairs, for example. To help with my stress and event but when I had another Your friends start splitting Uber anxiety, my neurologist felt one a couple of months later fares with you instead of taking that it would be beneficial to and then more and more, the tube or the bus; they come have therapy and introduced alongside dizzy spells, blackouts all the way home with you and me to a psychiatrist at Barnet and fainting episodes, they watch you unlock the door after Hospital. My psychiatrist has knew something was up. They evenings out so that epilepsy helped me more than words can couldn’t distinguish between doesn’t take away the extrovert even explain. In my first session, vasovagal syncope, blackouts that is still in you. I was very confused about why and epilepsy, since the results You just feel like a burden. I needed therapy and I found it from my countless MRIs, ECGs, The psychological effects that very difficult to open up about EEGs, tilt tests, reveal linq heart epilepsy has had on me have how I felt. Having someone monitor and many other scans been immense. The lack of new to open up to made me were inconclusive. control that you are suddenly feel vulnerable, yet over time, During my GCSEs in May 2018, faced with is hard, whether I would begin to leave the I suffered from three large tonic- that is during a seizure or as a appointments feeling that I had clonic seizures within two days result of the drugs. It really is progressed in some way. and this was when I was first astounding how one tiny pill We addressed the diagnosis diagnosed with epilepsy and I can change your sleep pattern head on but first, let out was prescribed medication that so drastically, increase the frustration about it. My doctors only wanted to use as a frequency of your incredibly psychiatrist helped me realise last resort as it is strong. painful headaches, start to inflict that it would be impossible for Epilepsy. Epilepsy. Epilepsy. memory loss and affect your me to continue living my life as It was like this giant obstacle school performance and then on it was before, pushing myself that seemed to redefine me. I top of this, cause extremely low to the very limit by doing so would say the acceptance of this moods and anxiety. many extra-curricular activities. type of diagnosis is the hardest So, for me, seizures aren’t Acting, teaching, tennis, concerts part. Not just for me, but for my necessarily the scariest part of at school, schoolwork – it was family and friends too. Everyone having epilepsy. It is the fear of all too much for someone who in your life has to readjust to the unknown, the uncertainty does not get good-quality almost ‘accommodate’ you and and the worry about when the sleep (as a result of the epilepsy ensure that you don’t encounter next one is going to happen medication). She taught me to any danger. This is a big change without any prior warning; be kind to myself and not beat for a 16-year old who used to be I tend to be more prone to myself up for not getting the

30 TRUST MATTERS ISSUE 7 | AUTUMN 2020 INTERNATIONAL WOMAN'S DAY great results in exams that I was didn’t actually know what the disciplinary teams has been getting before. We also worked recovery position was although exceptional – I have been in and on ways I could enhance my she knew about my condition, out of ambulances and to A&E sleep or how I was feeling; she so others in the class helped countless times: the paramedics, introduced me to a meditation instead. After this event, I made the nurses, the doctors, the app called Headspace which I still sure to print some booklets for whole service is outstanding. It use every day. I started keeping my friends and teachers. is difficult because I have just two diaries: one to write down Since being treated at Great turned 18, so I have to suddenly my highs and lows each day and Ormond Street Hospital and stop seeing any paediatricians one to keep a checklist as my doing work experience there, I that I have been seeing over the memory loss meant I found it know that I want to be a doctor. last two years. I would say the hard to keep track. But first, I plan to take a gap journey towards good health, It was quite surprising to year where I can do as many mentally and physically, is one see how little people actually hospital placements as possible that is difficult. Having the know about epilepsy. It can and work on my independence courage to talk to someone who be draining to have to explain to prepare myself for university! is prepared to listen really is the the condition and the recovery During this gap year, I will first step forward. position to people over and continue educating others about When I first started therapy over. Recognising a seizure can epilepsy and perhaps even set up with my psychiatrist, we both be challenging but to aid with a support group myself. initially described epilepsy as this, I wear an epilepsy bracelet. Being an NHS patient this monster and this shadow The recovery position itself isn’t has taught me that the that would lurk behind me. actually complicated but many psychological treatment you Now, a year later, I see it as do not know what it is and this receive is arguably even more something completely different; is something that I believe has important than the physical I see it as part of my identity, to change. In fact, last year I had treatment for your condition. something which has made me a seizure in my biology class and However, the treatment I the individual that I am today. my teacher was startled, she have had from NHS multi-

Staff at BEH making pledges to support women.

TRUST MATTERS ISSUE 7 | AUTUMN 2020 31 BOOKS

Words of Recovery is a collection of poems, writings and quotes by service users of St Ann’s Hospital, Haringey

Thoughts for another Dear past, present and Everything is going to be future me alright tomorrow Every rainfall was a teardrop, I’ll go back to heaven and Life is about experiences and According to Faithless, bring you back, that includes struggles along to Maxi Jazz. I’ve been in dark nights, in the with all the positive things And yes, it is ‘going to be darkest place, that will happen. Never give alright tomorrow’. And had a glimmer of light. up; nothing is too old or The thought gives you In the darkest light, too late. Be happy and be something to look forward to. I love God for protecting and free. Do what you want, loving me forever, when you want and don’t God bless everyone. worry about social norms or The most important thing chitchat (talk, gossip). You to me

Stigma know who you are the good bad and ugly. Everyone has The most important thing to me is my life and getting well… Treat everyone with respect, a time and can relate to you Appreciation. everyone is born with gifts somehow someway. Be kind, My children, my life, my and talents, your true friends but don’t waste your time. animals. are with you when you are Equality. feeling lonely and neglected, Unconditional love. go to your friends who cry I place a lot of importance on with you, ignore the ones treating others with respect. who laugh at you, everyone The happiness of those I love. needs love and care… “You are not alone” “When words fail, music speaks…” 32 TRUST MATTERS ISSUE 7 | AUTUMN 2020 BOOKS Many of our former service users go on to achieve great things after therapy and recovery. Paul Collier is one such example – he has written a book! A romance with furniture history: Ex-service user of BEH publishes a book

The book, Harris Lebus: A Romance abstinent until his relapse in 2011. BEH Oliver died the following year. Paul has with the Furniture Trade, explores was there to support him when he dedicated the book in his memory. the complete history of the furniture came to us for help the second time. Paul is now also very active within manufacturer, Harris Lebus from “I am so grateful for local support BEH’s clinical governance dual-diagnosis 1840 to 1970. Lebus furniture was an services which helped me enormously group and co-production work. "Drug iconic brand and the firm’s influence to get to where I am now. I am chuffed and alcohol support services are so extended globally. The factory was my book project is now reaching important to maintain," Paul says. located right here in Haringey at fruition,” Paul adds. "Often, mental health and substance Tottenham Hale from 1901 to 1970. Paul's romance with the Harris Lebus use go together, and the clinical Supported by both Bruce Castle story began in 2007 when he moved to governance group both recognises and Museum (Haringey Archive and his flat in Ferry Lane estate, N17. "I had responds to this." Museum Service) and members of never heard of Harris Lebus furniture Paul then goes on to explain that the extended Lebus family, Paul has before, but I noticed tell-tale signs that his long-term ill health also affects his produced a book of 80,000 words and there was an industrial past before the mental wellbeing, and he is unable to which is fully illustrated with over 200 estate was built. One of the clues was at work. photographs and images. the top of the estate where a Victorian "It’s important to keep busy and This is a fantastic achievement for wall finishes with one solitary gatepost. mentally active. This is why I asked Paul after emerging from his alcohol I later learned this was once the top to work with the governance group addiction, although the journey was step to the entrance to the 'largest to bring a service user perspective not an easy one. furniture factory in the world'. and help develop sustainable co- Paul says: “The project has taken 13 Paul then notes an interesting production," Paul adds. years, on and off. This time frame was coincidence: "On the day I moved to Paul has always been an advocate of lengthened, in part as a consequence of the estate, 22 September, I found out service user involvement. He initially did my relapse into alcohol addiction which that 100 years ago, to the very day, voluntary work with older people and endured for around five years. Through Harris Lebus was laid to rest, having then forged a career in public sector an additional two years of treatment died on 21 September 1907.” services across London. Invariably his and recovery provided by local services, Paul managed to track down Harris' work steered him towards the older I was enabled to deal with addiction grandson, Oliver Lebus, who was the generation – he was strategic planning and manage sustained abstinence.” last member of the family working at officer for older people’s services in This was the second time Paul turned the factory when it closed down. A Southwark and chief executive officer to alcohol treatment and recovery special relationship grew out of their for Age Concern Harrow. services for help. He first used HAGA meeting in 2008 and Paul was able Paul also likes to explore his (Haringey Advisory Group on Alcohol) to explore Oliver's personal business artistic side and in 2004 he achieved during the mid-nineties, and was and family archives to write his book. a childhood dream and graduated with a BA in fine art from Middlesex University. Shortly afterwards his abstract expressionist style won him the 21st century painting of Bruce Castle Museum competition, which now forms part of their permanent collection. Since then, Paul has exhibited his artwork across London. With a flair for interior design and an interest in mid- century design, it is perhaps no surprise that Paul should write a history book about a manufacturer of furniture. While Paul leads a quiet life, he can now add author to his list of personal achievements.

Harris Lebus: A Romance with the Furniture Trade is available from Libri Publishing. Oliver Lebus and author Paul Collier TRUST MATTERS ISSUE 7 | AUTUMN 2020 33 STAFF AWARDS

CELEBRATING EXCELLENCE

Many congratulations to all winners Maria Christodoulou Jennifer Simmons and highly commended staff Supporting Star Supporting Star who were recognised for their (Clinical) achievements and commitments (Non-Clinical) during 2019’s Celebrating Excellence Awards event. We had an impressive number of nominations – over 300 entrants for the awards across nine categories. A very special mention must also go to our 23 Long Service Award Winners who in total have notched up 770 years of service and experience between them!

Claire Ewart Graham Chief Executive’s Award Maria, who works as an Jennifer, our Peer Support Administrator in the Enfield Community Engagement Worker South Locality Team, is our at Somerset Villa, works with non-clinical Supporting Star of enormous energy to support the Year. She has been working service users in transitioning to for BEH since 1994 and was the community. She is our non- recognised by her colleagues for registered clinical Supporting the “smile with which she meets Star of the Year. She said: “I feel all visitors.” Maria said: “The I have the best job in the Trust. best part of my job is trying to Every day is varied and different. help patients. Although I don’t I come into work thinking about give them injections or advise how I can make a positive them, I think a friendly face difference to each service user I at reception always helps to come into contact with on my Claire Ewart Graham, from brighten anybody’s day.” ward and be a valued member Specialist Services won the of the team. The best part of my Chief Executive’s Award for her job is being a role model of dedication, commitment and hope, aspirations, change and calm demeanor during a recovery for our service users. critical incident. Seeing a service user going back into the community mentally prepared to make that change of recovery is truly rewarding.”

34 TRUST MATTERS ISSUE 7 | AUTUMN 2020 STAFF AWARDS

Ennie Nyamangunda Katherine Mifsud Lucy Mackenzie Manager of the Year Newcomer of the Year Nurse of the Year

Ennie leads with compassion, Katherine, Child and Adolescent Lucy, our Nurse of the Year, was respect and positivity. Ennie Psychotherapist, joined the Neo- recognised by her colleagues for joined Team BEH in 2002 as Natal Ward in Barnet Hospital being compassionate and caring. a University of Hertfordshire in November 2018 and quickly Lucy has been working for student nurse. She now works as showed incredible dedication the Trust for 27 years. She a Ward Manager at Ken Porter to her work. She said: “I feel completed her training at Friern Ward in Barnet. She said: “I incredibly proud of my team and Barnet Hospital and came to didn’t think I’d win. When my the work we carry out in the BEH when the hospital closed name was called out, I was a bit hospital so it was a real privilege down. She now works in The tearful as I felt humbled to be to be given the award for this Oaks, Chase Farm Hospital nominated the Manager of the work. It has been a confidence where she provides care and Year. Instantly I thought of the boost since finishing a very long support to older adults. other managers out there and I training and newly qualifying She said: “The best part of my was happy to receive the award as a Child and Adolescent job is all the different people on behalf of them all. I was Psychotherapist! I am passionate that I meet; interacting with really pleased to be the winner about my work in the Neo- them and helping them to after three successive years of Natal Ward in Barnet Hospital get better and return to their being nominated in and enjoy this side of my job lives. I like that every day is this category.” the most. There is a great need different and you never know for psychological input due to what challenges you will face. babies being born very early and When you go home after a shift, unwell. It is a large ward and you feel that you have made there are always many referrals a difference to someone’s life. for support needed.” It’s an amazing feeling. When I found out that I had won Nurse of the Year Award, I felt really honoured and very pleased that my colleagues had taken time to nominate me. It made me feel valued and happy that I am appreciated.”

TRUST MATTERS ISSUE 7 | AUTUMN 2020 35 STAFF AWARDS

Helen Moorey Cardamon Ward Diamond Team of the Year (Clinical) Doctor of the Year

Helen Moorey works in Enfield and was nominated for her willingness to hear the views of Cardamon Ward at Chase Farm Hospital is the Trust’s clinical other and provide assistance Diamond Team of the Year. They were recognised for hosting a whenever needed. committed and compassionate team who never fails to impress in their resilience and knowledge of their patients. Service manager, Tonderai Dzingai said: “The team felt overjoyed Godelieve Makay and instantly sprung into a jubilant dancing mood to go up to the Care Professional stage. They really felt appreciated for the work they do to improve patient care.” of the Year Finance Team Diamond Team of the Year (Non-Clinical)

Godelieve was recognised by her colleagues and service users for showing exceptional empathy at all times towards her patients since joining the Trust. She said: “I felt honoured that the work I am doing as a Social Worker on the Eating Disorders Services has been recognised as good The Finance Team were recognised for the commitment and hard enough for a nomination and work that they showed while implementing a new system that a win. The Award means that meets the needs of the Trust. I will continue to improve the quality of work for my team, the entire Trust and myself.”

36 TRUST MATTERS ISSUE 7 | AUTUMN 2020 Juniper Ward Living Our Values Long Service Award Winners

50 YEARS

Pat Kellman Afroz Pavadey

40 YEARS

Noreen Capplis

30 YEARS

Juniper Ward at Chase Farm Hospital were nominated for their successful Quality Improvement project which has resulted in a Kim Adams reduction of verbal, physical aggression and overall violence. Anna Asprou George Balaney Winners and Highly Commended Jaden Biggs Jane Davie Newcomer of the Year Care Professional of the Diamond Team of the Year Rani Dey Award Year Award Award (Clinical) Winner Katherine Mifsud, Winner Godelieve Makay, Winner Cardamon Ward, Dawn Foyle Barnet Specialist Services Specialist Services Paula French Highly Commended Highly Commended Highly Commended Amina McFarlane, Zoe Hannah Stringer Haringey Older Peoples Rhona Hamilton Kara and Ruth Mani and Sateesh Palanisamy and Project Future Gemma Hart Judy Jenner Supporting Star Award Nurse of the Year Award Diamond Team of the Year (Clinical) Winner Lucy Mackenzie, Award (Non-Clinical) Diane Katz Winner Jennifer Simmons, Enfield Mental Health Winner Finance Team, Bessie Laryea Enfield Mental Health Highly Commended Corporate Highly Commended Michelle Pereira Highly Commended Lesley Lever Beth Pontin and Chibuike Dos Santos and Fungai Single Point of Access Lesley McCarles Ikwubuo Nembaware Team and Medical Education Team Mary Murcott Supporting Star Award Doctor of the Year Award Colman Pyne (Non-Clinical) Winner Helen Moorey, Living Our Values Award Winner Maria Enfield Mental Health Winner Juniper Ward, Raj Rama Christodoulou, Highly Commended Specialist Services Annette Richards Enfield Mental Health Sherine Mikhail Highly Commended Highly Commended and Hilary Scurlock CHAT Team, Urmila Shah Julie Canton, Project Future and Candy Thompson and Ivie Iriowen Manager of the Year Chantelle Douglas Award Winner Ennie Chief Executive’s Award Nyamangunda, Barnet Winner Highly Commended Claire Ewart Graham, Tina Read and Olu Ajiga Specialist Services

TRUST MATTERS ISSUE 7 | AUTUMN 2020 37 TOP TWEETS YOUR COMPLIMENTS What you’ve been telling our staff Our staff are delighted to hear the difference their care and support have made to your lives. Here are some of the lovely messages we’ve been sent recently about the care we provide:

“The CAMHS service is there to assist and support young children and families, previously I felt neither. Harriet changed my view on the service. She has assisted my child both practically and provided support. She actually listened to our concerns and gave practical advice, followed up on her care at school when they were being unsupportive. Harriet went the extra mile and I felt she care about my child‘s outcome.” Carer, Enfield CAMHS

“In my final weeks of the programme I went down to Green Lanes for fish and chips and a photo was taken of me grinning down at my plate. Whenever I see it, I'm reminded of how far I've come, how much I'm able to achieve and that recovery from an eating disorder is both absolutely possible and absolutely worth it. I hope you're able to come away from the programme with your own equivalent. You've got this.” Patient, Eating Disorders – Day Programme

“A huge thank you for your kindness, wisdom, honesty and humour over the last five months. I've had a fair few therapists in my time so I consider myself something of a connoisseur and you are the first I really clicked with. Your passion for your work is evident, the NHS is very lucky to have you! Through our sessions, I understand myself better. I think it's bonkers I can't keep seeing you in Outpatients but count myself very lucky to have been in your care, and am going back into the world much better equipped as a result.” Patient, Phoenix Ward

“Staff has ensured my house was safe for me to be discharged to. They also supported me to gain my confidence and independence.” Patient, Capetown Ward

“Thank you for looking after me so well in Magnolia” Patient, Magnolia Unit

FOLLOW @BEHMHTNHS HAVE YOUR SAY [email protected]

38 TRUST MATTERS ISSUE 7 | AUTUMN 2020 Quiz

Can you name these inspiring women?

Answers are below.

at BEH at

I Ruchi Singh, Non-Executive Director Director Non-Executive Singh, Ruchi I

founder of modern nursing modern of founder

mental activist mental reformer and statistician, and the the and statistician, and reformer

- environ Swedish Thunberg, Greta H P Florence Nightingale, British social social British Nightingale, Florence P

of medicine in the USA the in medicine of NHS and champion of women and girls and women of champion and NHS

American woman to become a doctor doctor a become to woman American O Prerana Issar, Chief People Officer, Officer, People Chief Issar, Prerana O

G Rebecca Lee Crumpler, first African- first Crumpler, Lee Rebecca G

USA

covered the structures of DNA of structures the covered Becoming, and former first lady of the the of lady first former and Becoming,

- dis who scientist Franklyn, Rosalind F N Michelle Obama, lawyer, author of of author lawyer, Obama, Michelle N

helped women get the right to vote to right the get women helped velopment of object relations theory relations object of velopment Register of the General Medical Council Medical General the of Register

ganised the suffragette movement and and movement suffragette the ganised - de in figure primary analysis, child for and the first woman on the Medical Medical the on woman first the and

- or who activist Pankhurst, Emmeline E T Melanie Klein, psychoanalyst, famous famous psychoanalyst, Klein, Melanie T M Elizabeth Blackwell, British physician physician British Blackwell, Elizabeth M

tor at BEH at tor on attachment theory attachment on at BEH at

- Direc Non-Executive Jervis, Catherine D mental psychologist, known for work work for known psychologist, mental L Natalie Fox, Chief Operating Officer Officer Operating Chief Fox, Natalie L

- develop American Ainsworth, Mary S Health & Care Women Leaders Network Leaders Women Care & Health tion to finding treatments for cancer for treatments finding to tion

C Samantha Allen, CEO and Chair of of Chair and CEO Allen, Samantha C England, National Director at NHSE at Director National England, - contribu huge her for known prize bel

R Ruth May, Chief Nursing Officer for for Officer Nursing Chief May, Ruth R - No win to woman first Curie, Marie K New Zealand New

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TRUST MATTERS ISSUE 7 | AUTUMN 2020 39 Join us

Do you like the idea of helping people in your own community? BEH is recruiting for all types of health professionals – and other staff who allow us to meet the needs of the people we serve.

We are always keen We also often have vacancies for Our employee assistance to hear from: support staff such as porters, programme and occupational maintenance workers and health service will keep you fit • Nurses who want to housekeepers who keep things and focussed on the job. The work in mental health, ticking over. employee assistance programme with older people and Spanning three boroughs can help you manage the stresses with children and with services provided of modern life while the team at • Registered general nurses from 30 sites, you’re likely to the occupational health service • Speech and language find a location that suits your will help keep you fit or ensure therapists, occupational lifestyle and any caring rapid treatment for ailments that therapists and responsibilities you have. could keep you off work. So, physiotherapists Chief Nurse, Amanda Pithouse, why not check out the vacancies says: “Healthcare is all about on our website or contact our • Clinical psychologists, caring, highly trained recruitment team and enjoy counsellors and professionals using their skills to good pay and the sense of community mental health save or improve the lives of wellbeing that comes with practitioners people in need. We place a great serving your own community? • Doctors emphasis on staff development so if you want to develop your • Administrative staff and skills we are the place for you. finance officers. To be the best that you can be, join the 3,000 people who work with us to meet the needs of the people of Barnet, Enfield and Haringey.”

You can see our current vacancies on the NHS jobs website www.jobs.nhs.uk or visit our website at www.beh-mht.nhs.uk/careers