30 ComfortDelGro Corporation Limited

KEY MANAGEMENT

Corporate O!ce

1 2 3 4 5

1) Choo Chek Siew 2) Choo Peng Yen 4) Chan Mui Wah, Daisy GROUP CHIEF FINANCIAL OFFICER GROUP CHIEF TRANSFORMATION OFFICER GROUP CHIEF HUMAN RESOURCE OFFICER GROUP CHIEF INVESTOR RELATIONS OFFICER Mr Choo Chek Siew is the Group Chief Ms Chan Mui Wah, Daisy is the Group Financial O!cer. He is responsible for the Mr Choo Peng Yen was appointed Group Chief Human Resource O!cer. She started Group’s financial and statutory reporting, Chief Investor Relations Officer on her career with the Ministry of Education budgeting, financial control and policies, 1 November 2010. He is also the Group before moving on to join the Personnel treasury and debt management and Chief Transformation O!cer since May Department at the then Bus taxation. Mr Choo joined the Group in 2018. He was the General Manager of Service (1978) Ltd in 1985. She has also July 2003. He started his career with the North East Business Unit. held appointments in the Queensland PricewaterhouseCoopers and moved on Mr Choo joined the Group in 1978 and was Corrective Services Commission (Brisbane/ to become Group Internal Audit Manager the Senior Vice President (Group Business Australia) and the Public Service Division, of United Engineers Ltd. Mr Choo was Development) prior to his appointment in Prime Minister’s O!ce (Singapore). She the Regional Financial Controller at China. He holds a Bachelor of Business was re-appointed SBS Transit Ltd’s Human Citibank N.A and Chief of Sta$ at Union Administration from the University of Resource Manager in 1996. Ms Chan Bank of Switzerland before joining the Singapore and attended the International holds a degree in Psychology from the Development Bank of Singapore Ltd as Executive Programme at INSEAD (France). University of Western Australia. Head of Integration. Prior to joining the Group, he was with Oversea-Chinese 3) Neo Eng Hoe 5) Tan I-Lin, Tammy Banking Corporation Ltd as Group Head GROUP CHIEF TECHNOLOGY OFFICER GROUP CHIEF CORPORATE COMMUNICATIONS of Finance. Mr Choo holds a Bachelor OFFICER of Economics (Hons) from the Australia Mr Neo Eng Hoe was appointed Group National University and is an Australian Chief Information O!cer on 1 April 2015. Ms Tan I-Lin, Tammy was appointed Group Chartered Accountant. He oversees the Group’s Information Chief Corporate Communications O!cer Technology (IT) functions and applications, in March 2004. She is responsible for and supports strategic and business needs. the Group’s corporate communications Prior to this appointment, Mr Neo was the functions, including promoting the Group’s Senior Vice President of Group IT. Before image, overseeing its various publications, joining the Group in 2003, he started his coordinating requests for sponsorships career at the Port of Singapore Authority, and donations, and liaising with the and was the General Manager, Systems media community. Ms Tan is the Group’s & Services Unit at Singapore Computer Spokesman. She started her career with Systems Limited. Mr Neo holds a Bachelor in 1995 and of Business in Business Administration held several positions in , from the Royal Melbourne Institute of including Deputy Money Editor and Deputy Technology. News Editor. Ms Tan holds a Bachelor of Social Sciences (Hons) from the National University of Singapore. Annual Report 2018 31

6 7 8 9

6) Chong Yew Fui, Adrian 8) Chan Wan Tak, Wendy 9) Yeo Tee Yeok, Edwin GROUP CHIEF INTERNAL AUDIT OFFICER SENIOR VICE PRESIDENT OF GROUP FINANCE VICE PRESIDENT OF GROUP LEGAL AND AND JOINT COMPANY SECRETARY JOINT COMPANY SECRETARY Mr Adrian Chong is the Group Chief Internal Audit O!cer. Prior to joining the Group, Ms Chan Wan Tak, Wendy joined the Group Mr Yeo Tee Yeok, Edwin is Vice President of he was Senior Vice President of Hyflux Ltd. in September 2007 as Vice President of Group Legal and Joint Company Secretary. Mr Chong has spent many years in the Group Finance. She is currently Senior Vice He joined the Group in September 2014 and audit profession with extensive commercial, President of Group Finance. She is also the was appointed Joint Company Secretary operations and overseas experience, Joint Company Secretary. Prior to joining in May 2017. Prior to joining the Group, particularly in corporate governance, the Group, Ms Chan was the Vice President Mr Yeo was Senior Legal Counsel at Oracle systems risks and process controls. of Finance and Operations of k1 Ventures Corporation Singapore Pte Ltd where he Mr Chong holds a Bachelor of Commerce Limited. Before this, she was with Deloitte was responsible for legal matters across (Accounting and Finance) from Murdoch & Touche LLP as Senior Audit Manager. the ASEAN business region. Mr Yeo is a University. He is a member of CPA Australia Ms Chan holds a Bachelor of Accounting member of the Chartered Secretaries and is a Certified Information Systems and Finance (Hons) from the University Institute of Singapore. He holds a Bachelor Auditor. Mr Chong is also an ISACA Member. of Glamorgan, United Kingdom. She is a of Laws and a Bachelor of Commerce Chartered Accountant of the Institute of from the Australian National University. 7) Jackson Chia Singapore Chartered Accountants and a Fellow of the Chartered Association of GROUP CHIEF RISK & SUSTAINABILITY OFFICER Certified Accountants. Mr Jackson Chia was appointed the Group Chief Risk & Sustainability O!cer on 5 November 2018. He is concurrently Senior Vice President of Group Transformation O!ce. Mr Chia joined the Group in 2017 after a 28-year career with the , where he held various senior appointments in the Republic of Singapore Navy. He holds a Bachelor of Social Science (First Class) degree in Economics and Statistics from the University of Birmingham, and a Master of Arts from the Fletcher School of Law and Diplomacy. Mr Chia also attended the International Executive Programme at INSEAD, France in 2008. 32 ComfortDelGro Corporation Limited KEY MANAGEMENT

Business Units

1 2 3 4

1) Yang Ban Seng 2) Ang Wei Neng 3) Sim Wing Yew CHIEF EXECUTIVE OFFICER CHIEF EXECUTIVE OFFICER CHIEF EXECUTIVE OFFICER SBS TRANSIT TAXI BUSINESS, COMFORTDELGRO VICOM

Mr Yang Ban Seng is the Executive Deputy Mr Ang Wei Neng was appointed Chief Mr Sim Wing Yew was appointed Chief Chairman and Chief Executive O!cer of Executive Officer of Taxi Business in Executive O!cer of VICOM Ltd on 1 May SBS Transit. His appointments took e$ect Singapore on 1 May 2017. Prior to his 2012. Prior to this appointment, he was from 15 January 2019. Concurrently, he appointment, he was Head of Bus Chief Operating O!cer of ComfortDelGro is the Managing Director/Group Chief Operations and Senior Vice President Pte Ltd since August 2008 Executive Officer of ComfortDelGro of SBS Transit Limited. He had also held before assuming the role as Chief Executive Corporation Limited and the Deputy key positions in Service Development, Officer on 1 March 2011. Mr Sim first Chairman of VICOM Ltd. Operations Development as well as joined the Group in September 2002 General Manager of District Operations as a General Manager in charge of two Prior to his current appointment, Mr Yang since he joined SBS Transit in 2004. maintenance workshops in SBS Transit Ltd’s was the Chief Executive O!cer of Taxi Previously, he held various managerial Fleet Management Department. In June Business in Singapore where he oversaw positions in operations and business 2006, he assumed responsibility as the the operations of Comfort Transportation development in diverse industries, General Manager for all five SBS Transit’s Pte Ltd and CityCab Pte Ltd. Prior to covering countries in Southeast Asia, workshops. Mr Sim holds a Bachelor of joining the Group in 1989, Mr Yang served and China. Mr Ang, a Public Engineering (Hons) in Mechanical and as Assistant Director of the Ministry of Service Commission (PSC) Scholar, Production Engineering from the Nanyang Education, Deputy Director of the Ministry served in the Singapore Police Force Technological University and a Master of of Home A$airs and the National Trades before joining the private sector. Business Administration from the University Union Congress’ (NTUC) Secretary for He holds a Bachelor of Social Sciences of Hull, United Kingdom. Co-operatives. At the NTUC’s May Day (Hons) from the National University of Awards in 2013, he was awarded the Medal Singapore and a Master of Business of Commendation. Administration (MBA) from the Nanyang Technological University. Mr Ang is He holds a Bachelor of Science (Operations also a Member of Parliament for Jurong Research and Statistics) (Hons) from the Group Representation Constituency. University of Manchester and a Master of Business Administration from the National University of Singapore. 4) Ang Soo Hock CHIEF EXECUTIVE OFFICER COMFORTDELGRO ENGINEERING

Mr Ang Soo Hock was appointed Chief Executive O!cer of ComfortDelGro Engineering Pte Ltd on 1 January 2018. Prior to this appointment, he was the Chief Operating O!cer. Mr Ang first joined the Company as an Engineer in July 1998. In 2003, he assumed the responsibility of Branch Manager, Sin Ming, overseeing the maintenance of both the taxi fleet and private cars, and the operation of four diesel kiosks. In June 2007, he was tasked to oversee all maintenance workshops for the Group’s entire taxi fleet in Singapore, and in September 2009, he took on the added responsibility of managing diesel sale operations as well. Mr Ang holds a Bachelor of Engineering (Hons) in Mechanical and Production Engineering from the Nanyang Technological University and a Specialist Diploma in Franchise Management from the Ngee Ann Polytechnic. Annual Report 2018 33

5 6 7 8 9

5) Lim Tien Hock 7) Pang Weng Heng 9) Chua Beng Peng, Clement CHIEF EXECUTIVE OFFICER CHIEF EXECUTIVE OFFICER CHIEF EXECUTIVE OFFICER COMFORTDELGRO DRIVING CENTRE COMFORTDELGRO BUS COMFORTDELGRO INSURANCE BROKERS

Mr Lim Tien Hock was appointed the Chief Mr Pang Weng Heng was appointed Chief Mr Clement Chua Beng Peng was Executive O!cer of ComfortDelGro Driving Executive O!cer of ComfortDelGro Bus appointed the Chief Executive O!cer of Centre Pte Ltd on 1 August 2018. He was Pte Ltd on 1 January 2015. Prior to this ComfortDelGro Insurance Brokers Pte Ltd previously Senior Vice President, Group appointment, he was the Chief Operating on 1 March 2018, where he is responsible Human Resource, ComfortDelGro. Prior Officer. Mr Pang joined the Group in for all aspects of the Group’s insurance, to joining the Group in June 2012, Mr Lim September 1978. Prior to his transfer claims and risk management activities. served in a number of senior appointments to ComfortDelGro Bus, he served in in the Ministry of Defence, Singapore and the Operations, Finance, and Projects Prior to his appointment, he was the the Singapore Armed Forces covering Departments of Comfort Transportation Chief Operating O!cer since January stints in training, operations and human Pte Ltd. Mr Pang holds a Certified Diploma 2016. He had joined the Group in 2005 resource. He graduated from University in Accounting and Finance from the where he has held various positions and College , United Kingdom and Association of Chartered Certified responsibilities with diversified experience holds a Master in Engineering (Electrical Accountants and a Diploma in Management in insurance broking, operations, claims and Electronic). Mr Lim also holds a Master Studies from the Singapore Institute of handling, risk management, business of Business Administration from Nanyang Management. development, corporate planning and Fellows - MIT Sloan Programme. services. He holds a Bachelor of Economics 8) Ong Beng Tin, Mary Degree from the University of Western Australia, a Diploma in Insurance from 6) Jayne Kwek CHIEF EXECUTIVE OFFICER the Chartered Insurance Institute, and CHIEF EXECUTIVE OFFICER COMFORTDELGRO RENT"A"CAR MOOVE MEDIA is a Certified Professional Risk Manager from the Asia Risk Management Institute. Ms Ong Beng Tin, Mary joined the Group Mrs Jayne Kwek joined the Group in in 1996 and is the Chief Executive O!cer October 2004 and is currently the Chief of ComfortDelGro Rent-A-Car. Prior to her Executive O!cer of Moove Media Pte appointment, she was the Chief Operating Ltd. She is an Executive Council Member O!cer and served as the Head of Sales of the Institute of Advertising Singapore and General Manager in the Company. and has won many prestigious advertising She has 20 years’ experience in the car awards, including the Singapore Media rental industry, beginning her career as a Award and the Singapore Hall of Fame Sales Manager in Ken-Air’s Auto Services Advertising Awards. She has also been Division. Ms Ong holds a Bachelor of Arts voted one of Singapore’s 20 Most from the National University of Singapore. Influential Marketing Personalities. Mrs Kwek graduated with a Degree of Associate in Science (Fashion Merchandising) from the Daytona Beach Community College, Florida, USA. 34 ComfortDelGro Corporation Limited KEY MANAGEMENT

Business Units Business Units UNITED KINGDOM/IRELAND AUSTRALIA

1 2 3 4 5

1) Sean O’Shea 3) Cheng Siak Kian 5) Carey John Marshall CHIEF EXECUTIVE OFFICER CHIEF EXECUTIVE OFFICER CHIEF EXECUTIVE OFFICER COMFORTDELGRO CORPORATION AUSTRALIA COMFORTDELGRO CORPORATION AUSTRALIA #NSW$ #WA$ Mr Sean O’Shea is the Chief Executive Officer of Metroline Limited. Prior to Mr Cheng Siak Kian was appointed Chief Mr Carey John Marshall is currently the this, he was the Chief Operating O!cer. Executive Officer of ComfortDelGro Chief Executive O!cer of ComfortDelGro Mr O’Shea joined London Bus Services Corporation Australia Pty Ltd (NSW) on Corporation Australia (WA). He was Limited as a graduate management 1 December 2016. He was previously appointed Chief Executive Officer of trainee in 1990 after obtaining a degree Senior Vice President (Bus), SBS Transit Ltd. Swan Taxis Pty Ltd on 6 November 2017. in Mathematics and Philosophy from Prior to joining the Group in September Prior to joining the Group, Mr Marshall the University of Liverpool. Following a 2015, Mr Cheng served in a number of was the General Manager, Australia for comprehensive training in all aspects of senior appointments in the Ministry of ASCO, a leading global oilfield support bus operations, Mr O’Shea undertook Defence, Singapore and the Republic services business. He spent many years in several roles within Metroline Travel, and of Singapore Air Force. Mr Cheng holds the transportation and logistics industry was appointed Commercial Director for a Bachelor of Electrical and Electronic across Australia. Mr Marshall holds a Metroline Travel and Metroline London Engineering (First Class) Degree from the Master of Business Administration from Northern in 2001. University of Manchester, United Kingdom the Australian Institute of Business. and Master of Business Administration from 2) Rudy Tan Massachusetts Institute of Technology, USA. CHIEF EXECUTIVE OFFICER CITYFLEET NETWORKS 4) Yap Soon Hua, Nicholas CHIEF EXECUTIVE OFFICER COMFORTDELGRO CORPORATION AUSTRALIA Mr Tan Lai Wah, Rudy, is the Chief #VIC$ Executive Officer of CityFleet Networks. Prior to joining the Group, Mr Tan Mr Yap Soon Hua, Nicholas, was appointed was the Chief Operating Officer of Chief Executive O!cer of ComfortDelGro ST Kinetics, the land systems and Corporation Australia (VIC) on 1 December specialty vehicles arm of the Singapore 2016. Prior to this appointment, he was Technologies Engineering Group. General Manager of CDC Victoria and During his 17 years with ST Engineering, Chief Operating O!cer of ComfortDelGro Mr Tan served in several roles, heading Cabcharge Pty Ltd. Mr Yap joined the different Business Units and corporate Group in 1994 and was Vice President, functions such as marketing, as well as Group Business Development, before business and corporate developments. his posting to Australia. He also served He also oversaw its businesses in China, as a Manager in the Service Development and the United States. Mr Tan Department of SBS Transit Ltd. Mr Yap graduated from the Imperial College holds a Bachelor of Economic and Social London. He also attended the Senior Studies (Hons) from the University of Executive Programme at London Wales in Accounting and Law. He also Business School and holds a Master completed the Executive Programme of Business Administration from the in Transportation Management from University of Leicester. He is also a the Nanyang Technological University & CFA Charterholder. Chartered Institute of Transport, Singapore. Annual Report 2018 35

Business Units Business Units Business Units CHINA VIETNAM MALAYSIA

6 7 8 9 10

6) Tay Chew Liang, Marc 7) Tang Yew Meng, Richard 9) Lim Chai Hwee CHIEF EXECUTIVE OFFICER CHIEF EXECUTIVE OFFICER GENERAL DIRECTOR CHINA BUSINESS UNIT EAST CHINA BUSINESS UNIT VIETNAM TAXI

Mr Tay Chew Liang, Marc was appointed Mr Tang Yew Meng, Richard is the Chief Mr Lim Chai Hwee is the General Director Chief Executive O!cer of China Business Executive Officer of the East China of Vietnam Taxi Co., Ltd. Mr Lim joined the Unit on 1 May 2018. He oversees all our Business Unit. He is responsible for the Group in 2006. He held appointments in operations in China. Prior to this, he was the taxi operations in , Suzhou Operations, Route Group Development Chief Executive O!cer of the South China and Nanjing. Prior to joining the Group, and Safety departments of the bus business Business Unit, overseeing the operation of Mr Tang has a wealth of experience in the area of SBS Transit Ltd. Prior to joining Xin Tian Wei Transportation service industry, having worked in senior the Group, Mr Lim has had stints in the Development Co., Ltd and Nanning Comfort management positions in prestigious security and financial industries. Mr Lim Transportation Co., Ltd. Mr Tay has been hotel management companies in Perth, holds a Bachelor Degree in Engineering named “Outstanding Station Manager” and Shanghai, and Guangzhou. from the Nanyang Technological University. ranked one of the “Top 10 Best Managers Mr Tang holds a Diploma in Administrative for Innovative Management” by the Chinese Management (UK). 10) Chia Wing Too, Eric National Land Transport Association. GENERAL MANAGER He also received the “Outstanding Manager 8) Lim Wee Jin, Dennis MALAYSIA BUSINESS UNIT for Customer Satisfaction Award” in 2014 CHIEF EXECUTIVE OFFICER and 2015. Mr Tay began his career with WEST CHINA BUSINESS UNIT Mr Chia Wing Too, Eric joined the Group in the Group and has held May 2008 as General Manager of the car senior management positions in many Mr Lim Wee Jin, Dennis is the Chief Executive rental & leasing business in Malaysia. Mr Chia leading service organisations, including the O!cer of the West China Business Unit has had more than 30 years of experience Singapore Tourism Board, Intercontinental and is responsible for the Group’s taxi, car in the automotive industry and has held Hotel Group and the Ascott Group. rental, vehicle testing and driving school appointments in various organisations, Mr Tay has a wealth of experience working joint ventures in . Prior to joining including senior management positions in China, having spent more than two the Group in 2017, Mr Lim was Head, at Inchcape Motors Limited, Champion decades there. Mr Tay holds a Bachelor of Global Operations, of YCH Group. He has Motors (1975) Pte Ltd and Komoco Business Administration from the National commercial and operational experience in Motors Pte Ltd. Prior to joining the Group, University of Singapore and attended a the logistics industry and held appointments Mr Chia was the General Manager of Senior Management Programme with as General Manager of business units Trans Eurokars Pte Ltd. Mr Chia holds a the University of Hong Kong. in China and Vietnam for several years. Master of Business Administration from He graduated from the University of Illinois, the Macquarie University, Australia. USA and holds a Bachelor of Science in Mechanical Engineering. Mr Lim also holds a Master of Science in Engineering (Economic Systems & Operations Research) from Stanford University and an Executive MBA from China-Europe International Business School, Shanghai, China.