Retail Leaders Forum 2021 27-28 April 2021, ICC Sydney Event Programme www.retailleaders.com.au Engage in the Q&A via Slido.com and use the code: #RLForum Retail Leaders Forum 2021 Selected presentations & On-Demand sessions will be shared along with our Post-Event Survey. Email [email protected] Phone 02 8004 8590 ALIGN YOUR FRONTLINE Centralize Everything for your Hourlies. Deliver a consistent customer experience every time. Task Shift Management Management Operations Crowdsourcing Adaptive retail is the new Planner and Staffing imperative for retailers With global disruption, external pressures and responsibilities, retailers need to be able to adapt - fast. Adapting means evolving, and evolution is how to stay resilient. Location Targeted Audits Communications Today’s retail is never outright simple. Tomorrow’s retail is always in business. See how www.accenture.com/au-en/industries/retail-index Rewards and Micro-training Recognition WWW.WORKJAM.COM In over 36 languages and countries. Adaptive retail is the new imperative for retailers With global disruption, external pressures and responsibilities, retailers need to be able to adapt - fast. Adapting means evolving, and evolution is how to stay resilient. Today’s retail is never outright simple. Tomorrow’s retail is always in business. See how www.accenture.com/au-en/industries/retail-index GROW ON. Welcome Retail Leaders Forum 2021 We have taken great pleasure in producing this event that we hope provides you with an exciting and effective digital platform for learning and cultivating important connections within your industry. All of the team at Connect Media would like to extend our gratitude to the event chairs, speakers, and sponsors who have combined their talents and resources to bring you this year’s Forum. GROW ON. We greatly value your feedback on any aspect of your experience, therefore at the conclusion of the event, we will provide you access to a survey which will assist us in crafting next year’s event. We will also send you information about accessing available speaker presentations, On-Demand content, and sponsor whitepapers for your continued enjoyment. If at any stage of the event we can be of any assistance, please do not hesitate to send us an email. This is your event; we hope you find it a rewarding and enjoyable experience. DOMINIC PATTERSON Founder Connect Media jv Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Tech- nology and Intelligent Operations centers. Our 537,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We’ve been helping Australia’s Re- EVENT SPONSOR tail industry innovate and transform. And now we’re working together to turn today’s challenges into meaningful change. www.accenture.com Marketplacer is an Australian-based SaaS business which provides market-leading online marketplace platforms to clients wanting to build scalable and innovative online solutions. Since launching Marketplacer in 2016, we have connected 11,000 businesses with platforms generating a PLATINUM SPONSOR combined annual audience of 50-million+ users. www.marketplacer.com Zip Co Limited is a leading player in the digital retail finance and pay- ments industry, focused on offering transparent, responsible and fairly priced point-of-sale credit to consumers across the world. PLATINUM SPONSOR www.zip.co Facebook company builds technologies that give people the power to connect with friends and family, find communities and grow businesses. PLATINUM SPONSOR www.facebook.com/business Compelling data. Big ideas. Creative juice. Put Google research and insights behind your thinking. Digital innovation continues to propel the retail industry forward, and the pace is mind-blowing. As marketers, we rely on data, analysis, and insights to stay informed and inspired. Think with Google is our way to share all of this and more with you. Find the data we’re exploring and the trends we’re tracking along with PLATINUM SPONSOR forward-looking perspectives and behind-the-scenes looks at digital campaigns - across industries, platforms, and audiences. www.thinkwithgoogle.com At Australia Post we proudly provide trusted ways for people, businesses and communities to connect with each other and the world. As our world changes, so too does our business. While we deliver over three billion articles a year, the mix is shifting dramatically to parcels as the community embraces eCommerce and new forms of digital communication. GOLD SPONSOR www.auspost.com.au Working with Connect Media will position your Thank you company as a key industry-influencer to an audience of executive-level professionals. to our It is an unparalleled opportunity to engage with our events’ powerful business agendas and Sponsors access effective networking platforms. jv Infor Retail’s next-generation enterprise software helps retailers and fashion brands deliver better shopping experiences and run more efficient, data-driven businesses. Leveraging the power of science, user-centred design, machine learning and AI, we’re ushering our cus- tomers and today’s consumers into the future of retail. More than 2,500 customers worldwide are already seeing results. GOLD SPONSOR www.infor.com/en-au/industries/retail Established in 1988, Rest is amongst the largest funds by membership, with around 1.7 million members and around $60 billion in funds under management (as at December 2019). GOLD SPONSOR www.rest.com.au Tryzens is an international digital commerce consultancy that takes a holistic approach to growing your business, no matter how or where your customers choose to buy. GOLD SPONSOR www.tryzens.com Databricks is supporting over 500 customers in the Retail and CPG indus- try including 7 of the 10 largest retailers globally. Our customers—including industry leaders such as Coles, H&M, Starbucks, Mars and 7-Eleven—use Databricks for a broad range of use cases such as customer personaliza- GOLD SPONSOR tion, granular forecasting, inventory management, and ad optimization. www.databricks.com Enablo digitizes work to build the best distributed work experiences. With Workplace from Facebook, Google Workspace and Asana, we’re helping organizations transform their culture to empower people to do their best work, together. GOLD SPONSOR www.enablo.com/retail-leaders-forum GOC Retail delivers unified retail solutions which seamlessly merge the digital and physical worlds. As Gold channel partner of Cegid, the world’s largest provider of retail solutions in the specialty sector, we are the leading provider of shopping and clienteling solutions for specialty retailers in Australia. Our experience and knowledge gained internationally through working GOLD SPONSOR with luxury brands like RM Williams, Gant and Sheike, prepares retailers for what comes next, whether a rapidly changing market or international www.gocretail.com expansion. To learn more about sponsorship opportunities, contact: Get in ANGEL GOMEZ Commercial Director Connect Media Phone 02 8090 4363 touch Email [email protected] jv At UKG (Ultimate Kronos Group), Our Purpose Is People. Built from a merger that created one of the largest cloud companies in the world, UKG believes organisations succeed when they focus on their people. As a leading provider of HCM, payroll, and workforce management solutions, UKG’s award winning Dimensions and Ready solutions help tens of thousands of organisations across geographies in every indus- try drive better business outcomes, improve HR effectiveness, stream- SILVER SPONSOR line the payroll process, and help make work a streamlined, connected experience for everyone. www.kronos.com.au Blue Yonder is the world leader in digital supply chain and omni-chan- nel commerce fulfillment. Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand. With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and SILVER SPONSOR re-imagined customer experiences. www.blueyonder.com We lift economies and communities by advancing the way the world pays, banks and invests FIS stays ahead of how the world is evolving to power businesses, across merchants, banking and capital markets, to outpace today’s fast-changing competitive landscape and help our clients run, grow and achieve more for their business. SILVER SPONSOR www.fisglobal.com The WorkJam Digital Workplace unleashes the potential of your enter- prise workforce through agile scheduling, transformative communica- tion, experiential learning, and tailored recognition.WorkJam increases sales conversion, drives down labor costs, lowers absenteeism and attrition rates, improves compliance, optimizes labor in relation to demand, and improves the customer experience through a more motivated and en- gaged workforce.For employees, WorkJam delivers more control over their SILVER SPONSOR schedule, providing work-life balance, as well as the opportunity to develop skills, improve sales acumen, and maximize their earnings to advance their www.workjam.com economic well-being. Tealium connects data so brands can connect with their customers. We empower companies to create a unified, real-time data infrastruc-