Innovation and Improvement

Fund

Round 1 – Summary of approved project funding July 2017

Project Funding Applicant Project name Project description / summary type approved Livingstone PLAN enquiry Development and implementation of an online planning enquiry $19,864 Shire Council information system (PLAN Enquiry).

System

Improvement Whitsunday Education, Manual to guide council actions regarding education, compliance $63,000 Regional compliance and

and enforcement for planning, building, engineering, Council enforcement manual environment and health matters within the community. The manual will identify educational material and compliance processes to ensure the community’s understanding and compliance with relevant legislation such as the planning engagement scheme. Information &

Cassowary Planning-xchange Planning-Xchange system to deliver web enabled planning $207,917 Coast Regional services and resources, seamlessly integrated with the council’s Council primary business system.

System

improvement North Burnett Planning system Develop and provide pre-lodgement processes and advice to $50,000 Regional pre-lodgment applicants through an interactive area on council’s website. Council upgrade

System

improvement Cassowary Planning scheme Preparation of planning scheme zone cards and planning $15,000 Coast Regional zone cards and

factsheets to provide the general public and potential developers Council planning factsheets with the information they require to make an informed decisions regarding the requirements for a particular property (i.e. type of application required, the level of assessment, if the planning scheme supports that type of development in a particular zone engagement and outline of the integrated development assessment process). Information &

Storm tide flood Following a detailed review of the 2015 Aurecon Storm Tide $22,650 Livingstone Shire Council mapping update and Study, undertake a range of storm tide flood mapping updates refinement and refinements that will then enable a review of levels of assessment in the Livingstone Planning Scheme based on this additional body of work. It will also inform updates to the Storm Tide Hazard Area Overlay Mapping. Planning policy

Fraser Coast Service excellence Establish an internal referral service agreement and a service $29,120 Regional charter and internal excellence charter to enable council’s development assessment Council referral service level team to more effectively deliver quality development assessment agreement services fit for the local circumstances. System

improvement Planning enquiry tool Design, develop and implement an online, spatially-enabled $84,100 Council - activity & location enquiry tool to allow customers to easily and conveniently (PETAL) access information that will make it easier for customers to make better decisions by providing accessible and contextualised information from the Logan Planning Scheme 2015. The tool will engagement be incorporated in Logan's online mapping hub. Information &

Tablelands Tablelands Project to deliver free, online, 24/7, self-service public access to: $39,000 Regional ePlanning - the planning scheme and associated documents and Council mapping, with online, interactive query and property reporting functions - on-line educational material and information on the planning scheme and the development process that can be accessed in a web based environment Systemimprovement - online graphic display and public links to development applications including the ability to track the progress of applications - improve development outcomes and efficiencies through:

Innovation and Improvement Fund Round 1 – Summary of approved project funding Page 2 of 7

Project Funding Applicant Project name Project description / summary type approved o an e-prelodgement capability o an online development application lodgement capability o encouraging utilisation of the extensive self-assessable provisions of the planning scheme o a better community understanding of planning and development promoted through online education material o promote transparency within the planning and development space, thereby increasing public understanding of, and confidence in, the planning system and increased public ownership of that space.

Mount Isa City Development Development and implementation of a fully integrated $121,005 Council management development management, mapping and data solution. The solution proposed web based planning, data management and interactive mapping systems will assist the Planning Team in achieving

efficiency, long term cost savings and transparency while System

providing additional tools and education to developers. improvement

Ipswich City Infrastructure Development of an infrastructure charges calculator to automate $16,500 Council charges (levied the calculation of levied charges consistent with the state charges) calculator infrastructure planning and charging framework, the Ipswich Planning Scheme, and the Ipswich adopted infrastructure charges resolution. System improvement

Townsville City Understand the Prepare and deliver a three to four minute video for mum and $8,000 Council City Plan dad developers explaining the purpose of the Townsville City

video Plan, with some key examples of works that require an applicant to use the planning scheme. The video will start with a brief description of how planning legislation works, moving from planning legislation for State Government to planning schemes for local government. The video will introduce some key examples of planning scheme use, based off the most common Townsville City Council customer service enquiries. The video will be supplemented with three 30 second snapshot

videos which will be used on social media to attract viewers onto Informationengagement & the Townsville City Council website.

Southern Downs TechnologyOne Configuration and implementation of the eSubmit module, which $10,800 Regional eSubmit module provides applicants with the ability to securely lodge and pay for Council development applications online, and track the progress of the application throughout the development assessment process. eSubmit will be fully integrated with the application system currently in use by Southern Downs Regional Council and provide automatic registration into council’s document management system, resulting in easier and more convenient lodgement of applications by developers, significant reduction in

handling and processing times, and a quicker, more efficient Systemimprovement development assessment process.

Charters Towers Regional Undertake a scoping study into the development of a suite of $37,000 Regional development design guidelines for the region. Council standards Prepare an options report that identifies the form that the guidelines should take, and a path to facilitate the development and funding of the work. engagement Information &

Sunshine Coast Development The project will provide a more accessible way for the $150,000 Regional applications – community to be informed of and explore development Council visualisation and applications on the Sunshine Coast. It will allow users on any alerts agement device connected to the internet to navigate, visualise, track and eng be alerted to applications or search criteria in addition to the Information &

Innovation and Improvement Fund Round 1 – Summary of approved project funding Page 3 of 7

Project Funding Applicant Project name Project description / summary type approved current features provided by traditional DA tracking systems.

Bundaberg DA improvement Undertake activities to improve efficiency of the DA process and $70,000 Regional project improve public accessibility to planning information under the Council new Planning Act 2016. The DA innovation project consists of two projects:

- conditions package for the development assessment team System

- planning scheme fact sheets. improvement

Gympie Planning application Planning application management project to implement specialist $155,000 Regional management, PD planning and development software, PD online, for Gympie Council online Regional Council. The project will promote legislative compliance with the Planning Act 2016 and deliver enhanced functionality to council customers. It is a major project to assist Gympie Regional Council to keep pace with online planning and development systems.

Informationengagement & Maranoa Development Expand the range of development services information currently $110,000 Regional services online available to the public via the Maranoa Regional Council Council website. - Enhance existing DA tracking capabilities to provide copies of DA documents as per the requirements of the Planning Act 2016.

- Improve usability of planning scheme by creating an interactive document with links to scheme mapping and state and regional planning information and mapping. - Provide interactive mapping including planning scheme layers, infrastructure and services, etc. - Provide capability to produce property specific development information reports. - Ability to print and email property specific development information reports in PDF format.

- Integration of all development related functions (i.e. via Informationengagement & hyperlink). - Automated updating of spatial data and development application records. - Ability to access all online development services via mobile device.

Cloncurry Shire System tools for For the transition of systems, forms and templates and being $30,000 Council transitioning to ready for implementation of the Planning Act 2016 Planning Act 2016

System improvement

Moreton Bay Keystone Council is currently transitioning to Objective’s latest offering, $200,000 Regional stakeholder Keystone, to enable it to meet State Government and business Council engagement portal needs and to ensure the MBRC Planning Scheme continues to redevelopment be delivered in a user-friendly experience for the community. This project will improve both the stakeholder engagement portal and the collaboration portal to respond to user needs in line with the planning reform as from 3 July 2017.

Systemimprovement

Hinchinbrook Hinchinbrook flood Development of a web-application that utilises council’s existing $31,500 Shire Council zone web-app flood data assets to simply and clearly communicate: - the flood hazard categories that apply to the land, based on

the overlay mapping; Information

- for the hazard category, development that: & engagement o council encourages

Innovation and Improvement Fund Round 1 – Summary of approved project funding Page 4 of 7

Project Funding Applicant Project name Project description / summary type approved o would be considered by council o council would prefer not to see. - development requirements, such as maximum filling extents or minimum floor levels for development on the land.

Property To refine Unitywater’s DMATT (demand modeller and tracking $27,000 Noosa Shire Council development and tool) model and council’s property and development system for information use in the development of council’s new planning scheme, LGIP,

forecasting stem and future planning studies. Sy improvement

McKinlay Shire McKinlay planning Create a dedicated planning website with interactive mapping in $45,000 Council website preparation for the implementation of the template planning scheme.

engagement Information &

Maranoa Connected futures A project to help each local community in the Maranoa foster $140,000 Regional sustainable local economic development by connecting local

Council components of the Maranoa-wide economic development strategies for business and industry, tourism, arts and culture and sport and recreation, into local community plans. The project will use spectrum spatial software to help with planning and design processes in preparing the local community

plans. Council will structure the local community plans so that Planning policy they can be incorporated into the Maranoa planning scheme.

Gold Coast City Re-imagining good Improve the standard of development applications lodged with $100,000 Council quality development

local government by focusing on the quality of development applications outcomes. To be successful, this project will instigate an internal and external cultural shift; to lodge good quality, decision ready applications and improve how applications are processed and assessed. A key objective of the project will be to focus on, and improve the standard of design and outcomes of applications for the community, reducing the need for information requests and Systemimprovement improving assessment processes.

Ipswich City Improved mapping Implementation of a new and improved mapping and property $75,000 Council system for external enquiry system for use by external customers who are seeking customers site-specific information on planning and development matters. Aimed at improving the external mapping interface, and has been identified as a customer need in Ipswich City Council’s engagement recent customer satisfaction survey. Information &

Mackay Point and plan A new mobile application that will bring real-time planning data to $92,000 Regional mobile application the person on the street. Council customers, the community and Council property professionals will have the ability to stand in front of

their house, their land, their prospective investment and their smart phone does the rest. GPS enabled, the application will display planning data based on the phone’s location with a small buffer to account for standing in road reserves. The app will enable multi-screen data extraction, save to favourites or send to email functionality so users can apply the information collected later to reports, clients, home or office. The land use screen will involve infographics and short videos Informationengagement & explaining land use opportunities and concepts.

Innovation and Improvement Fund Round 1 – Summary of approved project funding Page 5 of 7

Project Funding Applicant Project name Project description / summary type approved Yarrabah Advancing the Valuing, protecting and promoting Aboriginal and Torres Strait $81,400 Aboriginal Shire purpose of the Act Islander knowledge, culture and tradition is now explicitly Council (ASC) recognised in the new Planning Act. (as part of 14 The project consists of four elements that address the unique partnership councils) context of Aboriginal Shire Councils.

Aurukun ASC The project elements are:

Cherbourg ASC - development application tracking system and Doomadgee correspondence templates ASC - standard conditions and report template Hope Vale ASC Kowanyama - interpretation material for councils to issue relating to ASC planning schemes Lockhart River - interpretation material for landowners (e.g. prescribed ASC bodies corporate and land trusts). Mapoon ASC

Systemimprovement Mornington SC These councils will benefit from $81,400 of grant funding for this Napranum ASC joint innovative planning project involving 14 Aboriginal Shire Northern Peninsula Area Councils. RC Palm Island ASC Woorabinda ASC Wujal Wujal ASC

Redland City e-planning Investigate opportunities to improve the e-planning capabilities of $50,935 Council improvements Council’s development assessment areas by: - conducting business analysis of current administrative and

assessment processes - based on the business analysis, making recommendations on innovative process improvements - developing a change management plan to implement the recommendations - where resources allow, implementing the change management plan and recommendations in order of priority. Systemimprovement To be delivered with funding of a dedicated in-house resource for six months.

Redland City Infrastructure Procure and implement a software solution to better implement, $72,156 Council contributions monitor, track, and administer infrastructure charges and management improve reporting on LGIP implementation.

System

improvement Brisbane City Planning Act A collection of process improvements aimed to deliver faster, $250,000 Council innovation project more efficient assessment time frames for development applications under assessment. The project will take a three-pronged approach to provide efficiencies aimed at increasing customer satisfaction for development assessment

applications. The approach includes: - RiskSMART review - reviewing our current parameters for RiskSMART with the aim of broadening the application types which can be assessed within shorter timeframes. - Frontloading - incentivising applicants by encouraging a higher proportion of applications to be frontloaded. The formal application will then be able to be fast-tracked and assessed in a

shorter timeframe if recommendations made in the specialist Systemimprovement reports are incorporated. - Quickview - improve council's IT system to provide assessment officers with easier access to one document that summarises the key elements of a development application.

Innovation and Improvement Fund Round 1 – Summary of approved project funding Page 6 of 7

Project Funding Applicant Project name Project description / summary type approved Brisbane City Interactive mapping Improvements to council's City Plan interactive mapping to $80,000

Council improvement improve information transparency and access to planning and infrastructure information, better functionality, and an improved user experience. The project would result in: - greater awareness of planned infrastructure to support development, including the timing and details of infrastructure; - Easier access to more detailed planning information on a site or area wide basis; and - Improved user experience which should drive increased visitor

traffic and more self-service 24/7. Informationengagement &

Cairns Regional CairnsPlan 2016 site Utilising the existing CairnsPlan 2016 interactive mapping $69,592

Council specific property system, the project will deliver automatically generated site report specific property reports. The site specific property report will include: general property descriptions and information;

maps of the property showing location and applicable zones, engagement local plans, overlays and LGIP information; link outs to other relevant websites (e.g. DA online, state DA mapping); and link outs to relevant sections of the CairnsPlan 2016 (e.g. tables

of assessment and codes). Information &

Department of Infrastructure, Local Government and Planning Level 13, 1 William Street PO Box 15009 City East, 4002 tel 13 QGOV (13 74 68)

www.dilgp.qld.gov.au

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