www.traveldaily.com.au Monday 11th January 2021 BA culinary pact VA credit clampdown Today’s issue of TD has unveiled Travel Daily today has five a new menu for customers in TRAVEL agents who incorrectly reservations. pages of news including our its Euro Traveller (short-haul redeem Future When booking via GDS, the FFC PUZZLE page. Economy) class, with all on-board Flight Credits (FFC) will be levied fares must be searched using dining having to be pre-ordered. with a $250 penalty by the account code FFC20. TIME to sign up Dubbed “Speedbird Cafe”, carrier, under a new VA policy FFCs cannot be used for THE Travel Industry Mentor the initiative is a partnership update released on Fri. upgrade purchases or be used in Experience (TIME) will hold its with Michelin-starred chef The revised Virgin Australia conjunction with travel credits first intake for 2021 on 17 Feb. Tom Kerridge, who will design ADM/ACM policy document now of another person, and also may Applications are currently “gourmet food choices” such as confirms that processes related to not be used in conjunction with open for any ambitious travel, signature pies and sandwiches. FFCs will be audited, and if fares points or tourism, airline and hospitality The airline will continue to offer are collected incorrectly “any mis- to make a booking in conjunction professionals to take part in the a complimentary bottle of water calculated values will be subject with other forms of travel credits. six-month mentoring program. and a snack, but any other meals to an Agent Debit Memo (ADM)”. “Identified under-collections For more information see must be purchased up to 12 Future Flight Credits were will attract a $250 ADM plus an travelindustrymentor.com.au. hours prior to departure via the outcome of the airline’s ADM fee,” the new policy notes, www.highlifeshop.com. restructuring and sale to new with the same penalties applying Other changes include pre- owner, private equity firm Bain, if agents use FFCs to purchase TG int’l flight cuts ordering of in-flight retail items, which promised FFCs in place any other fare class products on STRICT travel restrictions in which the carrier said would help of existing credits for cancelled behalf of their customers. Thailand have seen reduce onboard weight. travel which had been booked Virgin Australia spokesman Kris slash its international services. In BA’s Club Europe business prior to VA entering voluntary Taute told TD the changes “reflect Reduced flight schedules in class cabin new Do&Co menus administration in Apr last year. the introduction of Future Flight place until 27 Mar sees a single will see the reintroduction of FFC capacity is strictly controlled Credits as a form of payment,” weekly TG return flight operating china and glassware, replacing on Virgin Australia flights, with with a range of educational to ports including Sydney, the temporary use of COVID-safe the fares only available for U class resources and FAQs on the VA Frankfurt, London, Manila, Osaka, minimum-contact meal boxes. (Economy) and I class (Business) agency hub - CLICK HERE. Seoul and .

Inspire your clients to keep dreaming Keep Dreaming will recommence next week with destination features, puzzles and more, to inspire your clients’ next escape.

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Click here to register Monday 11th January 2021 Cabinet measures WestJet slashes NEW border measures have Vic greenlights interstate WESTJET has announced it is been introduced by National THE Victorian Government of NSW downgraded, possibly cutting more than 1,100 jobs Cabinet to combat any possible is reportedly gearing up to opening up domestic travel amid a slash of its flight schedule. community infections of introduce a new “traffic light” channels between Australia’s two Blaming the latest travel the United Kingdom’s new system for interstate travel across most populous states. restrictions imposed by the coronavirus strain in Australia. Australia, effectively replacing “We are looking for a clearer, Government of Canada, WestJet All returning travellers will now its hard border policies which simpler system to give people said it had seen an instant decline need to undergo a pre-flight had previously caused chaos for as much ­information as possible in travel demand. test for coronavirus, with any Victorians’ travel plans. and as much clarity as possible “Immediately following the Australians hoping to return The new system will require about how to manage travel over [Canadian Government’s] home required to test negative. Victorian travellers to obtain a the coming months while we still inbound testing announcement, Masks on all domestic and special permit available online have active COVID cases popping and with the continuation of international flights are now when travelling to designated up around the country,” said Vic the 14-day quarantine, we saw mandatory, and Australia’s safe zones interstate. COVID-19 Response Commander significant reductions in new states and territories will not be Red zones, which at this stage Jeroen Weimar last night. bookings and unprecedented increasing the cap on the number include Brisbane and the entire It is understood the traffic light cancellations,” said the airline’s of repatriated Australians they state of NSW, will be deemed system will be in place for most Chief Executive Officer Ed Sims. are currently accommodating. as “do not travel”, while amber of the year, with further details to New South Wales, Queensland zones will need a permit to access be revealed later today. and WA will also reduce their cap and mandate travellers get a Domain on repatriated Aussies by 50% test and self isolate when they name for sale from next week. return home until they receive a Creative packages “The suggestion that Australia negative COVID result. TWO Rail & Sail packages YouDeserveaHoliday.com might be able to close off Green zones will require a have been launched by Creative every single flight that comes permit for travel, however, Cruising for voyages departing For more to Australia was considered will not come with any test or Dec 2021. by AHPPC and was not quarantine restrictions. One journey combines the information and recommended to the National Despite NSW being designated Indian Pacific with a cruise aboard inquiries email: Cabinet,” Prime Minister Scott a red zone at this stage, News Azamara Journey, while the other ahw24643@ Morrison said. Limited reports this is subject to a combines the Great Southern and gmail.com MEANWHILE, Qld Health review by the state’s Chief Health a Quantum of the Seas cruise. has confirmed that travellers Officer Brett Sutton, which could To book call 1300 362 599. transiting through the hotspot see the danger rating in parts of Brisbane onward to another destination will be able to do so without interruption. Viking incentive If driving, travellers must do so A NEW travel advisor incentive Do you listen to without stopping, and must travel has been launched by Viking. Travel Daily - News in a private vehicle, such as their More than $25,000 of Rewards on the Fly to catch up own car, a rideshare or a taxicab. by Viking points are up for grabs They must not transit through during its Discovery Cruise Sale. on the news? the Brisbane area by any other To enter the incentive, all mode of transport, and if flying, bookings made by registered Use the podcast they must not leave the airport. members in the Discovery Sale to update our The Government of the until 31 Mar will go into the draw listeners with Northern Territory has also to win dollars to spend in the declared Greater Brisbane is no Rewards by Viking store. your company’s longer deemed a coronavirus Three prizes will be given away news. hotspot, meaning anyone arriving each month from Jan to Mar, with in the NT from Brisbane will no first prize totalling $5,000, second Sponsorship opportunities longer have to enter quarantine. place $2,500 & third with $1,000. are available now. In further news, WA has also “We are coming into the new announced more measures year with hopes of change within CLICK HERE TO ENQUIRE to protect against COVID-19, the travel industry,” said Viking including halving its international ANZ Managing Director Michelle arrivals cap to around 512 people Black, who added the cruise line a week until mid-Feb, and making foresees a “huge” amount of masks mandatory in airports. pent-up demand for its cruises. Travel Daily e [email protected] t 1300 799 220 w www.traveldaily.com.au page 2 Read about the change to Celebrity’s pricing and what Aurora is doing to protect ©Richard l’Anson ©Celebrity Cruises deposits in the December issue of travelBulletin.

Monday 11th January 2021 Trade blockade VA expands AC loyalty ends for Qatar Window VIRGIN Australia Group has able to use the status credit SAUDI Arabia and its allies have expanded its partnership with Air mileage calculator HERE to Seat restored diplomatic ties with Canada (AC), allowing Velocity determine the miles flown. Qatar after a three-year rift. A CAT which escaped while its Frequent Flyer members to earn However, neither Velocity Points Kuwait, a mediator for both owner was taking it through points and status credits on select nor status credits can be earned sides, announced Saudi Arabia is a security checkpoint at New flights with travelling on reward seat bookings or reopening its airspace, as well as York’s LaGuardia Airport has between Australia, Vancouver c’shares with third party airlines. sea and land borders with Qatar, been found safe, after almost and beyond. Members travelling on upgraded as are Bahrain, Egypt and the two weeks in the terminal ceiling. To be eligible, members must fares purchased with points or by United Arab . The traveller, Taylor Le, was enter their Velocity Frequent bidding for an upgrade are able Egypt, Qatar, Saudi Arabia and moving from New York to Flyer number when booking their to earn points as per the original the rest of the Gulf Cooperation California and booked a flight flight directly at aircanada.com, fare class purchased. Council (GCC) pledged solidarity on Christmas Eve for herself with TD informed the official Air Air Canada’s addition of airline and signed an agreement last and her six-year-old pet, Muji, Canada partner page will go live partners began in the lead-up week at the GCC summit. reports the New York Post. on the Velocity website “in the to last year’s relaunch of its Relations among the nations Transportation Security coming days”. Aeroplan , when soured in 2017, when Saudi Administration agents insisted The number of Velocity Points it partnered with Air Serbia, Azul Arabia and its allies accused that Taylor remove the frisky earned with Air Canada is Brazilian Airlines, Eithad Airways Qatar of supporting terrorism, a feline from her carrier at the based on the fare class and the and Vistara. charge Qatar strenuously denied. screening point, and the cat number of miles travelled, with Aeroplan members can earn panicked and wriggled free. Virgin customers able to use Aeroplan points based on A chase ensued, but ultimately the mileage calculator to distance flown on all scheduled HERE Key West vote Muji disappeared up a series of determine the miles flown. flights operated by Virgin. could be kiboshed platforms and into the roof. Velocity Frequent Flyer For VA flights wholly within The distraught traveller posted members can also earn status Australia, members can earn A bill could overturn about her plight on Facebook, credits with Air Canada when status qualifying miles and status Key West’s cruise ship restrictions and a pet travel advocacy group travelling in an eligible fare class qualifying segments, as well as passed in Nov, which are set to mobilised and helped organise a on AC operated flights. status qualifying dollars for Virgin reduce traffic (TD 05 Nov). tracking dog to visit the airport. The status credits earned will domestic flights ticketed by AC. The legislature would see the The golden retriever indicated depend on where pax fly and the Aeroplan members will also be state take authority over its ports, a location for Muji up in the fare purchased, with customers able to book Virgin flights, which scrubbing the local government’s ceiling, and Taylor returned to can be combined with flights autonomy over the facilities. New York to lure her down. operated by Air Canada and its If passed, Senator Jim Boyd’s Unfortunately that didn’t UK should do more other international partners. bill could nullify the referendum vote in Key West, which agreed work, but a few days later the TRAVEL to the United Kingdom cat emerged and was safely will be hampered if quarantine to limitations regarding ship Pandaw flexibility sizes, passenger numbers and the caught in a trap before being restrictions on international reunited with her owner. FLEXIBLE booking terms for environmental record of lines. travellers remain in place, The pair flew to California on COVID impacted cruises are now The bill contends the economic UKinbound Chief Executive the weekend, this time with the being introduced by Pandaw. impact of a seaport extends far Officer Joss Croft has warned. cat passing through security in Through to May 2022, all guests beyond the boundaries of the “No one is going to come here an escape-proof harness. for a seven-day holiday if they who have paid a 20% deposit can port’s jurisdiction - more in CW. think they have to stay in a hotel change the date or destination for six days before they can spend of their booking free of charge a day going back home,” he said. before 61 days prior to departure INTRODUCING THE The trade association’s head where COVID restrictions remain. welcomed the introduction of For cases within 61 days, TRAVEL DAILY TRAINING pre-arrival coronavirus testing, Pandaw will provide a cash refund ACADEMY ‘HUB’ but said a test after arriving in the for any amount over pax deposit United Kingdom is also necessary, payment, and will also offer a and would avoid the need for a credit voucher for a client deposit Your one-stop home for five-day quarantine period. to rebook for a future trip. travel industry training. Croft called testing pre-arrival a CLICK HERE for full details. More modules added across 2020 “very positive step forward”, but Pandaw has also launched its and 2021. said it would alone not convince updated Members Club to offer travellers to return to the UK more benefits for returning when it’s safe to travel again. guests - CLICK HERE for more. Travel Daily e [email protected] t 1300 799 220 w www.traveldaily.com.au page 3 Sudoku TRICKY THE aim of Sudoku is to complete the entire grid using the numbers 1-9. Each number can only be used once in each row, once in each column, and once in each of the 3×3 boxes.

Monday 11th January 2021 Where in the world? www.sudokuoftheday.com – visit them and get a new Sudoku every day! every Sudoku a new get – visit them and www.sudokuoftheday.com Whose mascot is this? THIS museum has a long title, It was originally housed in a named for its founder, but is more regular-looking building usually just referred to by the which was rented, but moved founder’s last name. to this impressive structure, The collection housed within designed by Frank Lloyd Wright, the museum has grown over in 1959. 80 years and was based on the Do you know where in the private collection of the founder. world this museum is? Pick the nation COUNTRIES have unique geography, ethnicities and cultures which come together to often form very distinctive symbols. Based on the four different symbols and famous faces, see if you can figure out which country they represent.

1 2 MIKE the Tiger is in its seventh Mike lives in a 1,400m2 habitat iteration, with the first having outside of his team’s ground, Tiger been purchased in 1936. Stadium, where he is visited by A Bengal-Siberian mix, Mike more than 100,000 fans a year. used to visit his team’s stadium His roar can often be heard on for home games, a tradition that game day from inside the ground. was stopped after animal rights Do you know whose mascot concerns. this is?

3 4 ANSWERS 08 JAN Test your airline knowledge: Airport codes - 1 , New Zealand, 2 Salt Lake City, USA, 3 London Gatwick, UK, 4 Kathmandu, Nepal, Airline liveries - 1 Aeromexico, 2 Eurowings, 3 REX Pub quiz: 1 Honshu, 2 Calgary 3 Thailand, 4 Hanoi, 5 b) In the 1950s, 6 Cool neighbourhood, 7 Western Australia, 8 Buenos Aires, 9 United States, 10 Whaling Icon under a microscope - Golden Gate Bridge, San Francisco, USA

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Monday 11th January 2021 Cairns to the rescue? New World Nha CAIRNS Airport Head of Trang hotel in 2023 Aviation Garry Porter has stated NEW World Hotels & Resorts the airport is currently working has announced it will open the with airlines, including Air NZ, to 306-room New World Nha Trang secure direct flights to Far North Hotel in Vietnam in 2023. Qld “when the time is right”. When it opens, the property “Cairns Airport is working will represent the brand’s fourth closely with both the state and in the Vietnam market, with the federal governments, as well as second and third of its hotels to airline carriers as they respond to IN A sign of the airline’s growing operate a crew of four pilots on open in Hoi An and Phu Quoc the changing travel restrictions talent pool of female pilots, an any one flight who will work in later in the year. to accommodate any schedule all-women team of pilots flew Air shift rotations. The most recently revealed changes or routes,” Porter told India’s inaugural San Francisco “I truly feel privileged and hotel will boast an outdoor The Cairns Post. to Bangalore route over the humbled by the trust posed in infinity pool, spa, fitness centre, “We have systems and protocols weekend - becoming the longest me by the ministry kids’ club and beach club. in place to adjust to these service the carrier offers. and our flag carrier,” said one of changes whenever they may be The flight spans more than the four pilots on the first flight, needed,” he added. Mekong Tourism 16,000 km and flies over the Captain Zoya Agarwal. The comments follow the Forum delayed North Pole, taking 17 hours to “It is a golden opportunity to temporary suspension of complete. command a 777 inaugural quarantine-free flights from New ORIGINALLY scheduled to take In order to accommodate the SFO-BLR, one of the world’s Zealand to BNE (TD 06 Jan), with place in Feb, The Mekong Tourism longer journey, will longest flights over the Nth Pole.” Greater Brisbane going into a Forum will now be held in Sep Pictured: One half of the all- three-day lockdown amid fears of instead, delaying the key SE Asian IHG Nottingham female crew, Capt Zoya Aggarwal tourism event by seven months. and Capt Papagari Thanmai. COVID-19 community infections. INTERCONTINENTAL Hotels Group (IHG) has signed a management agreement that will Indo plane crash BROCHURES see the company operate a new A -500 Sriwijaya Air WELCOME to Brochures of the Week, Travel Daily’s Monday feature. dual-branded hotel in the UK city flight crashed shortly after take If your firm is releasing a new brochure you’d like to make the industry of Nottingham. off from the Indonesian capital aware of, send a brief description summarising its features and The planned 17-storey property Jakarta on Sat, likely killing all 62 itineraries, including a PDF of the front cover, and contact details to will be comprised of 223 rooms crew and passengers on board. [email protected]. in total, 155 allocated for the The flight was bound for upscale Hotel Indigo brand and a Pontianak in West Kalimantan Fred. Olsen Cruise Lines - 2021/22 further 68 aimed at multi-night when it disappeared from The latest brochure from Fred. Olsen Cruise Lines business and leisure travellers in radar, with investigators yet to is packed full of new itineraries to book departing the adjoining Staybridge Suites. determine a cause for the crash, Europe, such as seven-night sailings from Dover to the Faroe Islands, as well as 15-night voyages Features of the upcoming Hotel which could take months. of Portugal and the Canary Islands. The brochure Indigo in Nottingham will include Although a Boeing was also puts its two new smaller vessels Bolette and a bar and restaurant offering involved, it should be noted this Borealis in the spotlight. The duo of ships are locally sourced ingredients, while was not one of its 737 MAX jets. previewed in great detail, including their suite Staybridge Suites will feature a More people have died in air configurations and many amenities available. communal “outdoor living room”. crashes in Indonesia than in Further new product in 2021 and 2022 includes a 13-night sea adventure No formal opening date has yet any other country over the past from Southampton to explore the Mediterranean and Malta. been released by IHG. decade, according to Aviation Safety Network’s database.

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