Volume 7 Issue 11

June 6, 2014 Darrington Service Returns to Hwy 530, June 9; Inside this issue Route 231 Will End Beginning Monday, June 9, Community Security Bytes: 2 Transit service to Darrington Watch Out for returns to Highway 530. Attackers Instead of H a c k e r s The new Route 232 will make two roundtrips each weekday between Darrington and Smokey Point. A full Where Can You See 3 stop list and schedule is available at Oxy Gene, a Double Tall or an Antique http://www.communitytransit.org/ Bus This Summer? darrington. Emergency Route 231, which provides service between Darrington and What Happens When 4 Everett along I-5 and Highway 20 in You Try to Retire Skagit County, will have its last day of Without Fanfare at operation on Friday, June 6. ? After the March 22 landslide closed A view from the driver’s seat of one of our Highway 530 east of Oso, Community buses as it drives on the newly opened Hwy Transit scrambled to create Route 231 530. Picture provided by Ruben Hill.

within days. The bus route connected residents of Darrington with grocery and medical services in Skagit County, and job centers in Arlington and Everett. The three- hour trip takes a scenic, 80-mile detour. The route will cease operations after its last trip from Darrington to Everett on the night of June 6.

2014 Food Drive Has Begun: Give Until June 27

School’s out, kids are home— and some of Suggested Donations: them go hungry because when school is out,  Canned meats, vegetables, tomato so is their access to nutritious, affordable products, fruits and soups breakfasts and lunches. Help stock up the food banks for summer by participating in  Cereal Community Transit’s Food Drive.  Peanut butter The Food Drive will take place June 4—June  Packaged meals (Hamburger Helper, 27, 2014. The goal is to collect 10,000 Rice-A-Roni) pounds of food. (Cash donations cannot be  Condiments accepted.)  Baby food & formula All foods must be new and unopened. Please refer to the list (right) for suggested  Diapers donation items. Look for these collection boxes in  Sugar-free foods a common area near you. For more information, contact Diane Kinnear  Pet food at x2397 or Sue Masel at x2332.

Page 2

Be On The Lookout for “Attackers” Rather Than “Hackers”

By the Information Technology Department Welcome to the second installment of Security Bytes.

Beginning with this column, we'll be covering the types of Holidays threats you face when using computers in general and the Internet in particular. Friday, July 4 Contrary to most Hollywood movies, an attack launched Independence Day against your computer isn't usually some hacker in a base- Monday, September 1 ment lair, working diligently on a keyboard as a stream of green-tinted letters and numbers Labor Day reflect from his glasses. (Just an aside here: from here on, we'll refer to "attackers" rather than "hackers"; again not the way Hollywood views the world, but hackers aren't necessarily attack- Thursday, November 27 ers and vice versa.) Thanksgiving Day

Most attacks are carried out via software; to distinguish software created to attack computers Friday, November 28 from the sort of software used to perform useful work (like writing this column), attack software Day After Thanksgiving is generally referred to as "malware." Thursday, December 25 Typically, an attacker will spend some time developing malware for a specific purpose: these Christmas Day can include vandalism by destroying the information on your computer, theft of information like Thursday, January 1, 2015 your bank accounts, or gaining control of your computer so it can be used to launch further New Year’s Day attacks on other people or companies. Developing malware used to take some serious pro- gramming skills; now it can be as simple as installing one of the malware creation toolkits that let you build a malware product by selecting items from a menu. Please refer to your individual collective bargaining agreement for CBA-specific (However, if you're tempted to install a toolkit you should remember that the toolkits them- holiday dates and language. selves are very possibly infected with malware and that installing them puts that malware on your machine). With the malware written, the attacker then has to distribute it in such a way that potential vic- Unity Team Events tims will see it and install it. While there are some instances of malware where no action is Wednesday, July 23 required by the victim, it's far more common that the victim has to be enticed into opening an 5th Annual Luau infected email attachment or visiting an infected website. So it is very common to see malware represented as Microsoft security patches, banking information, or emails from friends. The Friday, September 5 last is particularly dangerous because most people let their guard down with emails from 7th Annual Show & Shine friends and will cheerfully click on that attachment that's labeled "LOL-cute kittens click Thursday, November 20 here.exe."

How does the attacker make the email look like it came from one of your friends? Simple: he bought your friend's ID and your friend's contact list - which includes you - from someone who successfully attacked your friend's email service. For example, Yahoo's email service has been successfully attacked as recently as January 2014, losing thousands of email addresses and associated contact lists. (This isn't a problem unique to Yahoo - almost all email services have had at least one breach). Once the email ID and the contract list is in the attacker's hands, he has all the information he needs to simulate a message from your friend to you.

“Security Bytes,” is brought to you by your friendly neighborhood IT Department at Community Transit. The information provided is general information only and is intended for use by employees. If you are concerned about a specific, work-related, online safety and security issue, please contact the Help Desk at x6100.

Community Transit accepts no liability for any damage, loss or expense incurred as a result of the provision of this information, whether by way of negligence or otherwise. Nothing in the series (including the listing of a person or organization or links to other web sites) should be taken as an endorsement of a particular product or service.

Please note that third party views or recommendations included in Security Bytes do not reflect the views of Community Transit, or indicate its commitment to a particular course of action. Page 3

Community Transit: At a Summer Event Near You For more details (like, “Will Oxy be there?” or “Will there be a Double Tall?!”) visit communitytransit.org or our Facebook page.

This Week’s LOL Moment

Imagine our surprise yesterday when, as we were exiting the employee side entrance at June August (continued) MCADMIN Building, we noticed June 7: Sustainamania, Bothell August 8-10: Taste of Edmonds our trusty winter caution sign got a slight makeover for the season. June 12: Farmers Market, Lynnwood August 9: Kids Fun Run, Mill Creek Changing it to ICEE would have June 21: Strawberry Festival Parade, Marysville August 13: Children’s Concert Series, been a good idea for those who Mill Creek can’t tolerate spicy (and just in August 23: Evergreen State Fair Parade, time for summer)! July Monroe July 4: 4th of July Parade, Edmonds July 16: Shakespeare in the Park, Lynnwood September July 19: “Celebrate!,” Lynnwood September 6: Mukilteo Lighthouse Parade July 19-20: Mill Creek Festival September 11: Lynnwood Farmers Market July 19: Kla Ha Ya Days Parade, Snohomish September 13: Marysville Touch A Truck July 23: Children’s Concert Series, Mill Creek July 29: National Night Out, Edmonds July 30: Children’s Concert Series, Mill Creek

August August 2: Stanwood Camano Fair Parade, Stanwood

August 5: National Night Out, Lynnwood ...is published every other week by Agency Communications for Community Transit August 5: National Night Out, Mukilteo employees. Story ideas are welcome— please contact Laurel McJannet at x2369 or August 6: Children’s Concert Series, send her an email at [email protected]. Mill Creek August 7: Shakespeare in the Park Lynnwood Page 4

Farewell Dave: A Retirement Surprise

Dave Biddlecome retired after 33 years at Community Transit. Not wanting any fanfare or hoopla, Dave thought he would spend his last day at work (May 30) as he did every other day — responding to calls for clean-up and repair.

Oh, Dave.

Masterminded by Ruben Hill and executed by Dana Osborn, Donna Irby and many more of Dave’s co-workers, a scheme was devised to give him a proper send off.

Dave got a “routine” call of vandalism found at the Merrill Creek Swift Demo Station. Sylvia Chaney, who was in training with Dave, chauffeured him to the site, where, unbeknownst to him, a crowd of his transportation co-workers hid.

Dave exited the Community Transit van armed with his can of graffiti remover in one hand and a towel in the other, only to find the “graffiti” was a Community Transit metal sign strewn with well wishes.

He was awarded a plaque and, thanks to heavy duty magnets, was able to take his sign home as a souvenir of his time at Com- munity Transit.

We wish Dave well as he enjoys his hard-earned retirement!

“Dave left some pretty difficult shoes for the rest of us to fill,” said Dana.

Volume 7 Issue 10

May 22, 2014 Congratulations Graduates! Inside this issue

Security Bytes: 2 Safe Computing Tips to Avoid Being N i p p e d

Slim Your Waistline, 2 Fatten Up Your W a l l e t

Pictures=100Words: 3 Bike to Work Day, Graduation of Coach Operators

Congratulations to the newest graduating class of Coach Operators! They were celebrated at recognized at their graduation ceremony on May 21 in the Drivers Lounge at MCOB. Pictured left to right are: Roman Doskochynskyy, Steven Reed, Thomas Gilbert, Elizabeth Chamberlin, George Kimani and Tim Schnee. See more pictures on Page 3.

Community Transit Can: 2014 Food Drive

School’s out, kids are home— and some Suggested Donations: of them go hungry because when’s school is out, so is their access to nutri-  Canned meats, vegetables, tomato tious, affordable breakfasts and lunches. products, fruits and soups Help stock up the food banks for summer  Cereal by participating in Community Transit’s Monday, May 26 is Memorial Day! Food Drive.  Peanut butter Community Transit will not have The Food Drive will take place June 4— bus service in operation. The Ride-  Packaged meals (Hamburger June 27, 2014. The goal is to collect Store at LTC and Customer Infor- Helper, Rice-A-Roni) 10,000 pounds of food. (Cash donations mation phone lines will also be cannot be accepted.)  Condiments closed. All foods must be new and unopened.  Baby food & formula Route 512 will be Please refer to the list (right) for sug- operating on Sunday Schedule in gested donation items.  Diapers Snohomish County. For more information, contact Diane  Sugar-free foods Have a great holiday weekend! Kinnear at x2397 or Sue Masel at x2332.  Pet food Page 2

By Dave Tovrea, Information Technology Welcome to the first installment of Security Bytes. Security Bytes will be an ongoing column appearing in the Commu- nity Times; it's intended to help Community Transit users better understand how to maintain a more secure comput- ing environment in both their professional and personal computer use. Holidays We say "more secure" because it's not possible to have a completely secure computer even if the computer isn't at- Monday, May 26 tached to the Internet. There is a saying in the computer Memorial Day field that the only secure computer is one that's off. A computer that's off is also not a very useful computer, so Friday, July 4 we necessarily accept some level of risk in order to be able to use the computer. Independence Day

What Security Bytes will do is try to provide guidance so that you can use your work and per- Monday, September 1 sonal computers most effectively with the least risk. We'll also try to provide information on real Labor Day -world cases like the recent Target and Neiman Marcus credit card breaches so you'll have a Thursday, November 27 better basis for understanding how companies handle - or fail to handle - some of your critical Thanksgiving Day personal information safely. Friday, November 28 Topics of future Security Bytes columns will include such things as computer viruses, what to Day After Thanksgiving do if you have a security problem, and common ways in which attackers will try to obtain infor- mation from you for identity or credit theft. We'd also like to hear your suggestions for topics: Thursday, December 25 please give a call to Help Desk (x6100) with your suggested topic and we'll work them in as Christmas Day we move forward. Thursday, January 1, 2015 Security Bytes is an ongoing project; there's no shortage of topics or real-world cases to write New Year’s Day about. It's a risky world in cyberspace - and getting riskier by the day - so knowing when to accept the risk and how to minimize it is a valuable skill. Please refer to your individual collective bargaining agreement for CBA-specific holiday dates and language.

Get $15 a Month to Lose Weight Unity Team Events By Martin Munguia Wednesday, July 23 5th Annual Luau A new Community Transit policy adds weight loss programs to the health club reimbursement benefit Friday, September 5 offered through our HR Wellness Program. This 7th Annual Show & Shine means that any employee enrolled in a weight loss program they pay for can get a $15 monthly Thursday, November 20 reimbursement, payable every six months. What great timing! Recruitment is underway for the next round of on-site Weight Watchers meetings. The group meets Tuesdays at noon in MCOB Training Room #1. An informational meeting will take place Tuesday, June 3 and if there are at least 15 partici- pants, the next 12-week class will start the following Tuesday.

Your co-workers have lost more than 750 pounds in this class over the past year. Join the losers! The 12-week class costs $156, or $52 a month, and now you can get reimbursed $45. Contact Kathryn Rasmussen at x7138 for more information. Why weight? ;) Page 3

Bike to Work Day Friday, May 16 had Community Transit at three commuter stations located at the Esterline parking lot (Beverly Park Rd & Commando Rd.), Lynnwood Tran- sit Center, and the Everett Boeing Plant. Bicyclists stopped by, powered up on coffee, pastries, bananas, Talking Rain beverages and Clif Bars. At the Lynnwood Transit Center and Esterline locations, Harvy’s Bike Shop and Bicycle Centres were on hand to give on-the-spot bike check-ups. We had several Community Transit employees take part in Bike to Work Day. Pictured below is, “Team VeloCeeTee,” comprised of Rocky Cazares, Rita Fox and Dana Osborn. Roland Behee rode in Everett’s Cele- bration Ride and Daniil Gorelyy partici- pated by biking to work (we didn’t get a picture of them, but we heard of their two-wheeled efforts!)

...is published every other week by Agency Communications for Community Transit employees. Story ideas are welcome— please contact Laurel McJannet at x2369 or send her an email at [email protected]. Page 4

Congratulations, Graduates! - May 21, 2014 Volume 7 Issue 8

April 28, 2014

Inside this issue

Tune Up Your Trike 2 for Bike Month

How to Not Spam 3 Y o u r C o - W o r k e r s

Oso Strength at Our 4 C o m m u n i t y

(Above) First responders board a bus in Arlington to make their way to the Oso Firehouse to meet the President. Community Tran- sit transported first responders and families of those lost to the Oso mudslide on Tuesday, April 22 for President Obama’s visit. This effort required a lot of coordination between the Secret Ser- vice, the Snohomish County Sheriff’s office and departments across the agency. Kudos to all for your hard work & long hours. Our passengers for these special buses and vans were very appre- ciative of your efforts. See more photos on Page 4.

BusFinder Pilot is Underway

It's here-- the long-awaited BusFinder, Community Transit's new tool for real-time departure information by phone, desktop and mobile device!

We kicked off a BusFinder pilot with a select group of Community Transit riders on Monday, 4/21. Employees received an email invitation to join in the fun as well the following day.

This pilot will allow us to conduct further testing with a larger group representing different ways to use BusFinder on devices and desktops we haven’t already tested upon prior to launching BusFinder to the general public. Whether you take the bus to work or not, during this pilot, we encourage you to put BusFinder through its paces and use it to ensure the tools work as intended.

How to Participate:

 Access BusFinder on your mobile device or desktop by going to http:// www.mybusfinder.org

 Call BusFinder by Phone at (425) 356-3494 Continued on Page 3 Page 2 Tune Up Your Trike for Bike Month

Holidays Monday, May 26 Memorial Day

Friday, July 4 Independence Day

Monday, September 1 Labor Day

Thursday, November 27 Thanksgiving Day

Friday, November 28 Day After Thanksgiving

Thursday, December 25 Christmas Day

Thursday, January 1, 2015 New Year’s Day Whether you're a beginner or a lifelong rider, Advocacy Group, Vatika Indian Cuisine, PCC May is the best time of year to hop on your Natural Markets Edmonds, City of Edmonds bike and go anywhere - to work, school, the Building Dept., B.I.K.E.S. Club of Please refer to your individual collective bargaining agreement for CBA-specific grocery store or wherever your day takes Snohomish County, Just Frogs Toads Too holiday dates and language. you. Amphibian Center

This year Community Transit is proud to , 5 a.m.-9 a.m. 3201 Smith partner with Cascade Bicycle Club to bring Ave, south of Pacific Sponsors: Everett

2014 Bike Month festivities to Snohomish Transit, Tim’s Bike Shop Unity Team Events County and the City of Bothell with the F5 Wednesday, July 23 Everett Boeing, 5 a.m. - 9 a.m., 75th & Commute Challenge and Bike to Work Day. 5th Annual Luau Seaway. Sponsors: Boeing, Curb the Con- The F5 Commute Challenge runs May 1 - gestion (a Community Transit Program), Friday, September 5 May 31. Register your team, join a team or Gregg’s Cycle 7th Annual Show & Shine sign up solo at the following website, Lynnwood Transit Center, 6 a.m.—9 a.m. Thursday, November 20 www.commutechallenge.cascade.org. Interurban Trail at 202nd Street SW & 46th Thanksgiving Celebration The annual increase in cyclists on Bike to Ave. W. Sponsors: Community Transit,

Work Day shows transportation planners and Harvy’s Bike Shop politicians that we need a network of bicycle South Everett, 6:00 a.m.—9:00 a.m. trails, lanes, boulevards, signage, and new Beverly Park & Commando Road innovative facilities. By cycling together, we Sponsors: Community Transit, Esterline can make a difference. Korry, Bicycle Centres ...is published every other week by Events University of -Bothell, 6:00 - Agency Communications for Community 9:00 a.m.18155 Campus Way NE, UW Both- The F5 Bike to Work Day: Friday, May 16. Transit employees. Story ideas are Find a commute station near you and be ell Campus (below North Creek Events welcome— please contact Laurel ready to ride. Stop by one of the Bike to Center on the trail). Sponsors: Cascadia McJannet at x2369 or send her an Work Day commute stations in Snohomish Community College, City of email at [email protected]. County and the City of Bothell. Visit Cascade Bothell, UW Bothell, Trek Bicycle Store Bicycle Club for information on other stations For more information on the Bike Month around the Puget Sound region. events, please contact Stacey Gunnerson Edmonds Ferry Dock, 6 a.m.—9:00 a.m., at [email protected] or by 102 Main St. Sponsors: Edmonds Bicycle phone at x2304. Page 3

BusFinder Pilot: continued

Let us know how it's going:

 If you encounter an issue or error, please let us know by filling out our Pilot Feedback Form located at https://secure.jotformpro.com/form/41036058585961

 If you'd like to ask a question, make a suggestion or have a general comment (good or bad) about BusFinder, send it to riders@commtrans,org.

We want to hear what you think!

We hope you take us up on this opportunity to pilot our BusFinder Tools. Updates will be sent via email and published in CommunityTimes. Thanks in advance for participating!

Keep Spam in the Can and Out of your In-Box: How to Use CT Domain

What is CT Domain? CT Domain is an Outlook distribution list containing 510 addresses—all employees who have an @commtrans.org email address. This distribution list is to be used only to send important information affecting everyone in the agency. For example, notice of a building closure due to an emergency or notice to an event open to everyone.

Formal agency messages, such as policy announcements, CommunityTimes and CEO Reports are sent to CT Domain. Our emails are subject to public disclosure laws, so make sure your emails are work-related.

Nothing Good Comes From Hitting ‘Reply All’ While meant to be tongue and cheek, the image pictured here is actually good ad- vice. If you receive an email addressed to “CT Domain,” responding by hitting Reply All is the easiest way to fill up email boxes and annoy your co-workers.

It is generally not a good idea to “Reply All” when an email is sent to any large group, unless your comment is valuable to the conversation. Usually, agreement with a work email is assumed, so you don’t need to Reply All saying “I agree,” “OK,” “thanks” or “I’ll be there.”

You Can Master CT Domain:

If you have a valid reason to send an email to all employees, there is a way to avoid those unwanted response threads:

 In the “To:” field, enter your email address

 In the “BCC:” field, enter “CT Domain”

 Fill in the subject line with the topic of your email

 Write up your email and send!

By putting “CT Domain” in the “BCC:” field, you are helping to prevent overflowing inboxes and preserving sanity in the workplace. If you have trouble locating the BCC field in Outlook, it may be hidden. Contact the Help Desk at x6100 or [email protected] (yes, they get “Reply All” spam too!). Page 4

OSO Strong at Community Transit: Tuesday, April 22, 2014

Employees from around the agency organized this photo to symbolically show their support of our Oso,Darrington and Arlington neighbors.

1 2

3 4

A caravan of buses transported first First responders checked in and loaded responders to their meeting place with buses in Arlington. President Obama. Volume 7 Issue 3

February 13, 2014

Congratulations To Our Newest Coach Operators Inside this issue First Coach Operator Graduating Class Since November 2009

ORCA Day Pass Pictured from left to 2 Pilot Begins in April right: Dharmender Pawar, Daniel Bogus, Kevin Vessey, and When A Coworker 2 Steven Morris. They Loses It, It Can Be are the first graduat- G o o d ! ing class of Profes- sional Transit Coach What Happens When 3 Operators to complete 200,000 More Peo- eight weeks of training ple Than Usual since 2009. Take the Bus to

Downtown For more pictures, Graduation Pictures 4 please see Page 4.

Prigodich Joins The Million Miler Ranks

Congratulations to Vasiliy Prigodich who achieved Million Mile status and recognition this month!

Vasiliy, who has been with Community Transit since August 2001, is a past recipient of the Coach Operator of the Quarter Award for 4th Quarter, 2012. He has also been recognized for being “a model of good behavior for all coach drivers.”

Million Mile Drivers have driven one million miles Closed Presidents Day without incurring a preventable accident. What Monday, February 17 does a million miles look like? It’s equivalent to driving the width of Washington state 4,167 times.  Local routes will be on Add traffic, passengers, inclement weather and the regular schedule fact that you’re handling a vehicle as wide as a  Commuter routes to and from road lane and you’ve got a Million Mile Driver! will be limited to Routes 402, 413 and 421. Colleen Baumann presented Vasiliy with a Million Mile plaque, a custom “Million Mile Driver” jacket Community Transit’s newest  Service to the University District Million Mile Driver, Vasiliy Prigodich will be provided by Route 855. and a patch for his uniform. There are now 69 Million Mile Drivers and Eight 2-Million Milers.  Customer Service phone lines and RideStore will be open Congratulations, Vasiliy! regular hours to assist custom- ers due to the new service schedule. Page 2

ORCA Day Pass Targeted to Start in April By Martin Munguia Holidays

Starting this April, there will be a pilot test of a regional Day Pass for the ORCA card. The pilot program will last six Monday, February 17 months, then there will be an evaluation done to determine if Presidents Day the Day Pass should become a permanent ORCA product. Monday, May 26 The Day Pass will be similar to the monthly pass in that riders Memorial Day can purchase it to add onto their ORCA card. It will not be a Friday, July 4 flash pass. It will be good for one calendar day, not a 24-hour Independence Day period. So, if a rider activates the pass on April 1, it cannot be used on April 2. The Day Pass will function like a normal Monday, September 1 monthly pass; therefore, coach operators will not experience Labor Day anything different when a customer uses their ORCA card. Thursday, November 27 Riders can use a Day Pass to ride transit as many times as they like during that day. The Thanksgiving Day pass will have a value of $4, meaning it will fully pay for a trip that costs $4 or less. If a rider Friday, November 28 uses a Day Pass to ride our commuter buses from Marysville to Seattle, they will have to pay Day After Thanksgiving an additional $1.25 from e-purse or cash to equal the $5.25 fare. Thursday, December 25 The Day Pass will be marketed to hotels and tourists. A likely scenario is that when a guest Christmas Day checks in at a hotel, they can buy a transit Day Pass to ride any of the buses or trains that use ORCA. That way, they can get around without having to rent a car. Thursday, January 1, 2015 New Year’s Day The cost of the Day Pass will be $9, plus the $5 cost of an ORCA card if the rider doesn’t have one already. The cost was set high to dissuade frequent transit users from buying a Day Pass every day and taking more rides for free. All bus fares are already discounted from the Please refer to your individual collective true cost of providing that ride. Frequent transit riders get their best bargain if they buy a bargaining agreement for CBA-specific holiday dates and language. monthly pass.

When What’s Lost Does Not Want to Be Found Unity Team Events Tuesday, March 18 By Kathryn Rasmussen International Bus Driver Appreciation Day This is what losing 43 pounds looks like!! Wednesday, July 23 I’ve been on so many different diets and lost the same 20 pounds 5th Annual Luau only to have them find me again. This time Weight Watcher’s has helped me do it slower and smarter for the long haul. I do believe Friday, September 5 that those pounds are truly gone…I’ve left no forwarding address. A 7th Annual Show & Shine big part of my success is going to the meetings because no matter how fattening my weekend was; I’m back on track by Tuesday. Thursday, November 20 Having the meetings here at work makes it so convenient that there Thanksgiving just are no excuses.

Kathryn “After” You are invited to stop by on February 18 to see what it’s all about before signing up for the new Weight Watchers series which begins February 25. The group

meets every Tuesday at 12 p.m. in one of the training or conference rooms at MCOB. So far, your co-workers have lost 656 pounds over the past year! Happy Valentine’s Cost is $156 (or three monthly installments of $52 each) for a 12-week Day, Dear series that includes weekly meetings, online E-Tools, and a mobile site CommunityTimes to help you stay on track. Readers! Questions? Call Kathryn Rasmussen at x7138.

Kathryn “Before” Page 3

Seahawk Parade Adds 200k Additional Transit Riders to Commute

It was “All Hands on Deck” for Community Transit and other transit agencies through- out Puget Sound as Seattle played host to the biggest victory party the Northwest has ever seen last Wednesday, February 5. Public transportation executed its plays mobilizing every available resource to get people to the parade and rally.

It's estimated more than 700,000 fans trav- eled downtown - a higher turnout than the city's entire population. It was the largest turnout for any event in the state's history and by far a record single day for transit ridership.

From the early morning hours, buses, trains, ferries and water taxis were filled to capacity as Seahawks fans all across the region descended on downtown Seattle to welcome home the Seahawks and cele- brate one of the most impressive wins in Super Bowl history. Despite a delay to the parade and rally that pushed revelers to mix with the regular PM rush hour, all Snoho- mish County commuters were bought back home by about 6:45 p.m., roughly the same time the regular weekday commute ends. And the agencies kept service moving until the last group of partygoers headed home that evening.

Despite the crushing demand, transit agen- cies worked behind the scenes to coordi- nate resources to ensure they could safely carry the maximum number of riders possi- ble and keep the region's transportation system moving. Thanks to all our coach operators, dispatchers, supervisors and mechanics who scrambled to get every bus available and on the road! What Community Transit Did:

 Community Transit & Sound Transit Guide to Photos Above: combined service to Seattle and served more than 22,500 passengers, accord- 1. Lines of 12th Man faithful cornered around Lynnwood Transit Center as parade-goers ing to preliminary numbers. That is waited to board buses headed to downtown Seattle. Longer lines were experienced at about 5,000 more passengers or 23 Everett Station. percent higher ridership than on a typical weekday. 2. A very full Double Tall travels northbound on I-5 just past Exit 182.

3. Community Transit provided buses for the Seattle Police Department with one of them  Combined, the two agencies provided being the very last vehicle in the parade. an extra 50 trips into and out of Seattle to meet demand. Most of these buses 4. Kevin Thomas, Coach Operator Instructor, drove one of the “SPECIAL” buses tasked had in excess of 100 passengers with with getting Snohomish County commuters back north. Here, June DeVoll says ”Hello” nearly half of them standing. and is grateful to catch a ride home with Kevin at the helm.

 Community Transit saw an increase of 5. Parade goers wait at 2nd and Stewart to catch buses home. its local service in Snohomish County 6. A view five stories up, looking down on 4th Avenue before the parade. as riders took local buses to their Seattle connections. 7. An early-morning parade goer snapped this pic of one of our “GO HAWKS” Double Talls before the crowds took over the city. Page 4

Pictures From A Graduation: February 7, 2014

Colleen Baumann addresses the audience and let’s the graduates know we’re all here to support them in their new roles as Coach Operators.

Dharmender Pawar receives his Joyce Eleanor congratulates Of course, cake must be had! Daniel Bogus and Kevin Vessey. Certificate of Completion from Treva Kosloski.

...is published every other week by Agency Communications for Community Transit employees. Any story ideas are welcome! Please contact Laurel McJannet at x2369 or send her an email at [email protected].