Extension of Voluntary Pause of Our Global Ship Operations
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Fear and Trembling of Cruise Ship Employees: Psychological Effects of the COVID-19 Pandemic
International Journal of Environmental Research and Public Health Article Fear and Trembling of Cruise Ship Employees: Psychological Effects of the COVID-19 Pandemic Aleksandar Radic 1 , Michael Lück 2 , Antonio Ariza-Montes 3,4 and Heesup Han 5,* 1 Independent Researcher, Gornji kono 8, 20000 Dubrovnik, Croatia; [email protected] 2 School of Hospitality & Tourism, Auckland University of Technology, Auckland 1010, New Zealand; [email protected] 3 Department of Management, Universidad Loyola Andalucía, 14004 Córdoba, Spain; [email protected] 4 Faculty of Business Administration, Universidad Autónoma de Chile, Santiago 7500912, Chile 5 College of Hospitality and Tourism Management, Sejong University, Seoul 05006, Korea * Correspondence: [email protected] Received: 11 August 2020; Accepted: 14 September 2020; Published: 16 September 2020 Abstract: The current COVID-19 pandemic has evolved to unprecedented proportions. This research aimed to gain a deeper understanding of the psychological effects of the COVID-19 pandemic on cruise ship employees stuck at sea. Using an inductive qualitative approach, a synchronous online focus group was conducted with nine cruise ship employees who were stuck at sea during COVID-19 pandemic. The findings revealed that COVID-19 pandemic has managed to erase the feeling of joy from cruise ship employees who were stuck at sea while exposing weakness of cruise line companies such as poor human resource management leadership. Moreover, COVID-19 pandemic demonstrated that it is of paramount importance that cruise line companies create a comprehensive strategy in assisting their employees who are experiencing an anxiety disorder and depression. The managerial implications are outlined. Keywords: coronavirus disease 2019 (COVID-19); psychological effects of the COVID-19 pandemic; qualitative methods; cruise ship 1. -
Ship Codes SHIPCODE SHIP MAX
Cruise Line Agencies of Alaska Ship Codes SHIPCODE SHIP MAX. PASSENGERS JOB CODE SERVICES CRUISELINE AMC AMERICAN CONSTELLA 230 0 BTGRP AMERICAN CRUISES AMD AMSTERDAM 1460 0 GTBPR HOLLAND AMERICA LINE ARC ARCADIA 1850 0 BTPGR CARNIVAL UK ASK ASUKA 960 BPGT NYK BAL BALMORAL 1070 0 BPTGR FRED OLSEN CRUISE LINE BMN BREMEN 166 0 BPTRG HAPAG-LLOYD BRL BRILLIANCE 2100 0 GTBRP RCCL CDY CROWN DYNASTY 800 0 BPRG CUNARD LINE CEN CENTURY 1750 0 BTGRP CELEBRITY CRUISE LINE CHM CRYSTAL HARMONY 960 0 BTGPR CRYSTAL CRUISE LINE CLD CALEDONIAN SKY 115 0 BTPRG SALEN SHIP CLG CARNIVAL LEGEND 2124 0 BTGRP CANRIVAL CRUISE LINE CLO CLIPPER ODYSSEY 120 0 BGR NEW WORLD SHIP MANAGEMENT CLP CLIPPER PACIFIC 1196 0 BPTR JAPAN GRACE CMR CARNIVAL MIRACLE 2124 0 BTGRP CARNIVAL CRUISE LINE CON CONTESSA 49 0 BG MAJESTIC AMERICA LINE COR CORAL PRINCESS 1992 0 BTGPR PRINCESS CRUISE LINES COS COSTA RIVIERA 1000 0 BPTG COSTA CRUISE LINE CPD CARNIVAL PRIDE 2024 0 BTPG CARNIVAL CRUISE LINE CRP CROWN PRINCESS 1590 0 BPRGT PRINCESS CRUISES CRS CRYSTAL SERENITY 1080 0 BPTGR CRYSTAL CRUISES CSD CARNIVAL SPLENDOR 3000 0 BTGRP CARNIVAL CRUISE LINE CSM CRYSTAL SYMPHONY 900 0 BPGRT CRYSTAL CRUISES CSP CARNIVAL SPIRIT 2124 0 BTGPR CARNIVAL CRUISE LINES CWN CROWN PRINCESS 3082 0 BTPRG PRINCESS CRUISE LINES DMD DIAMOND PRINCESS 2600 0 GTRPB PRINCESS CRUISESS DNP DAWN PRINCESS 1950 0 BPTGR PRINCESS CRUISES DRM DREAMWARD 1246 0 BRP NORWEGIAN CRUISE LN DSW DISNEY WONDER 2400 0 BTGRP DISNEY CRUISE LINE ECL ECLIPSE 2850 0 BTRGP CELEBRITY CRUISE LINE EMP EMERALD PRINCESS 3082 0 BTPGR PRINCESS -
Comparing and Analyzing Organization Responses to Crises
Clemson University TigerPrints All Theses Theses 5-2019 Comparing and Analyzing Organization Responses to Crises Through Stakeholder Engagement Between the Cruise and Hotel Industries Cody Caster Norris Clemson University, [email protected] Follow this and additional works at: https://tigerprints.clemson.edu/all_theses Recommended Citation Norris, Cody Caster, "Comparing and Analyzing Organization Responses to Crises Through Stakeholder Engagement Between the Cruise and Hotel Industries" (2019). All Theses. 3064. https://tigerprints.clemson.edu/all_theses/3064 This Thesis is brought to you for free and open access by the Theses at TigerPrints. It has been accepted for inclusion in All Theses by an authorized administrator of TigerPrints. For more information, please contact [email protected]. COMPARING AND ANALYZING ORGANIZATION RESPONSES TO CRISES THROUGH STAKEHOLDER ENGAGEMENT BETWEEN THE CRUISE AND HOTEL INDUSTRIES A Thesis Presented to the Graduate School of Clemson University In Partial Fulfillment of the Requirements for the Degree Master of Arts Communication, Technology and Society by Cody Caster Norris May 2019 Accepted by: Dr. Andrew Pyle, PhD, Committee Chair Dr. Erin Ash, PhD Dr. Meghnaa Tallapragada, PhD i ABSTRACT Crises in the tourism industries are repeatedly occurring and the way organizations respond have yet to reach an acceptable level expected by crisis communication scholars based on current literature and research. Through a comparative case study, cruise line crises will be examined through the lens of Discourse of Renewal and compared to hotel crises to determine how the both tourism organizations are responding and engaging with stakeholders during these crises. Furthermore, insight and implications of current crisis response efforts and guidelines on how cruise lines should transition to best practices are offered. -
Nothing Beats the Sunny Caribbean
nothing beats the sunny caribbean + Ends August 10 It’s the most popular cruise destination with white-sand beaches, crystal-clear waters and the sunny island lifestyle. Sail there now with the Exclusively Caribbean Sale, you can book fares from $449* plus enjoy a stateroom location upgrade!1 And this offer is combinable with Princess Plus for drinks, Wi-Fi and crew incentive included^, too! Fares from: $399 1/31/22 5 day - Caribbean Getaway 7 day - Western Caribbean 7 day - Eastern Caribbean with Grand Turk with Bahamas with St. Kitts Fares from: $449 Regal Princess® Jan 22, 2022 Fares from: $599 Caribbean Princess® Jan 2, 2022 Fares from: $599 Caribbean Princess® Jan 9, 2022 8 day - Eastern Caribbean 10 day - Southern Caribbean 10 day - Panama Canal with Tortola with Curacao with Costa Rica & Caribbean Fares from: $699 Regal Princess® Jan 14, 2022 Fares from: $1,099 Enchanted PrincessSM Mar 30, 2022 Fares from: $899 Emerald Princess® Jan 8, 2022 Contact your travel advisor to learn more *Fares are per guest and apply to minimum lead-in categories on a space-available basis at time of booking. Fares are non-air, cruise- or cruisetour-only, based on double occupancy and apply to the first two guests in a stateroom. Taxes, Fee & Port Expenses of $125 to $360 are additional. Fares and other values quoted in U.S. dollars. A refundable deposit is required for all stateroom guests and amount varies according to the cruise length, stateroom type and number of stateroom guests. 1 Stateroom Location Upgrade is first-come, first-served basis. -
A Qualitative Review of Cruise Service Quality: Case Studies from Asia
sustainability Article A Qualitative Review of Cruise Service Quality: Case Studies from Asia Yeohyun Yoon 1 and Kyoung Cheon Cha 2,* 1 School of Hotel and Tourism Management, Youngsan University, Busan 48015, Korea; [email protected] 2 Department of Business Administration, Dong-A University, Busan 49236, Korea * Correspondence: [email protected] Received: 2 September 2020; Accepted: 29 September 2020; Published: 30 September 2020 Abstract: Although the cruise sector is considered an ‘unreplaceable’ form of tourism, with the cruise industry recording steady growth over the years, there is a lack of research and analysis on cruise ships themselves. Accordingly, this study sought to determine whether service quality differences among ships operating in the Asian market could suggest broader implications for the sustainability of the cruise industry. We chose the SERVQUAL framework for the analysis; we also employed the multiple case study method and topic synthesis to compare the service quality of three ships. Of the ships investigated—the Costa Victoria, Diamond Princess, and Superstar Virgo—the Diamond Princess had the highest service quality. Based on the results, we outlined suggestions for improving the quality of cruise services, including introducing the latest large ships and high-tech facilities, complying with the departure and arrival times of sailing schedules, improving the ratio of crew members per passenger, establishing a cruise personnel training system, and expanding membership program operations. Keywords: cruise; service quality; SERVQUAL; onboard attributes 1. Introduction Cruise tourism is one of the fastest growing tourism segments, and it has undergone significant transformation, especially in the last few decades [1,2]. -
COVID-19 Digest Issue 45 March 5, 2021
COVID-19 Digest Issue 45 March 5, 2021 CLINICAL PEARL • What clinicians need to know about the Janssen COVID-19 vaccine and the mRNA COVID-19 vaccines that are currently approved for use in the United States: o The Food and Drug Administration (FDA) issued an Emergency Use Authorization (EUA) for the Johnson & Johnson/Janssen Biotech COVID-19 (Ad.26.COV2.S) vaccine on February 27, 2021. o The Janssen COVID-19 vaccine is the third COVID-19 vaccine authorized under an EUA for the prevention of COVID-19 in the United States. o The Janssen COVID-19 vaccine is a recombinant, replication-incompetent adenovirus serotype 26 (Ad26) vector vaccine. It encodes the stabilized prefusion spike glycoprotein of SARS-CoV-2, the virus that causes COVID-19. 10 o Vaccination with the Janssen COVID-19 vaccine consists of a single dose (5 × 10 virus particles per 0.5- mL dose) administered intramuscularly. o The Janssen COVID-19 vaccine is authorized for persons aged ≥18 years. o The body of evidence for the Janssen COVID-19 vaccine was primarily informed by one international Phase III clinical trial initiated in September 2020 that enrolled approximately 40,000 participants aged 18–100 years(median age = 52 years), using two coprimary endpoints: prevention of symptomatic, laboratory-confirmed COVID-19 among persons without evidence of previous SARS-CoV-2 infection occurring a) ≥14 days and b) ≥28 days after vaccination. o Interim findings from this clinical trial indicate that the Janssen COVID-19 vaccine efficacy against symptomatic, laboratory-confirmed COVID-19 was 66.3% ≥14 days after vaccination and 65.5% ≥28 days after vaccination. -
Modes of Transmission of SARS-Cov-2 and Evidence for Preventive Behavioral Interventions Lucas Zhou1, Samuel K
Zhou et al. BMC Infectious Diseases (2021) 21:496 https://doi.org/10.1186/s12879-021-06222-4 REVIEW Open Access Modes of transmission of SARS-CoV-2 and evidence for preventive behavioral interventions Lucas Zhou1, Samuel K. Ayeh1, Vignesh Chidambaram1 and Petros C. Karakousis1,2* Abstract COVID-19 is a novel disease caused by SARS-CoV-2. During the global vaccination rollout, it is vital to thoroughly understand the modes of transmission of the virus in order to prevent further spread of variants and ultimately to end the pandemic. The current literature suggests that SARS-CoV-2 is transmitted among the human population primarily through respiratory droplets and, to a lesser extent, via aerosols. Transmission appears to be affected by temperature, humidity, precipitation, air currents, pH, and radiation in the ambient environment. Finally, the use of masks or facial coverings, social distancing, and hand washing are effective public health strategies in reducing the risk of exposure and transmission. Additional research is needed to further characterize the relative benefits of specific nonpharmaceutical interventions. Introduction information on known modes of human-to-human COVID-19 is caused by a beta-coronavirus named transmission of SARS-CoV-2, environmental factors that SARS-CoV-2 due to its genetic similarities with SARS- affect transmission of the virus, and evidence supporting CoV-1 (the etiological agent of Severe Acute Respiratory the use of specific nonpharmaceutical and public health Syndrome (SARS)) [1]. The first cases of COVID-19 interventions to limit its spread. were reported in China in late December 2019, and cur- rently, cases have been reported in most countries Modes of transmission around the world with very significant morbidity and Respiratory transmission: respiratory droplets and mortality [2, 3]. -
This Is a Daily Compilation of Media Articles Concerning the Covid-19 Impact to the Global Cruise Industry
1 THIS IS A DAILY COMPILATION OF MEDIA ARTICLES CONCERNING THE COVID-19 IMPACT TO THE GLOBAL CRUISE INDUSTRY. Please note this isn’t a complete listing of media articles but a snapshot only. 29 March, 2020: PASSENGERS TRANSFERRED FROM VIRUS-STRICKEN CRUISE SHIP OFF PANAMA Passengers on a virus-stricken cruise liner stranded off Central America were transferred to another ship Saturday, after the US-bound vessel was given permission to pass through the Panama Canal. The Zaandam had been stuck in the Pacific Ocean since March 14 after dozens of the 1,800 people on board reported flu-like symptoms and several South American ports refused to let it dock. The ship's Dutch owner Holland America said Friday four passengers had died and two more had tested positive for COVID- 19. Panama on Saturday reversed its decision to block the Zaandam from its canal, and said it would be allowed to pass "to provide humanitarian help." Another ship, the Rotterdam, has since arrived off the coast of Panama from San Diego carrying food, medical staff, testing kits, medicine and food for the beleaguered vessel. Passengers showing no signs of the virus were ferried from the Zaandam to the Rotterdam on Saturday, a French tourist told AFP by telephone. "It's like emptying a bathtub with a teaspoon," she said. "The boats can hold about 100 people, and they are putting about half in at a time. That's why it's going slowly." The Zaandam cruise liner left Buenos Aires on March 7 and was supposed to arrive two weeks later at San Antonio, near Santiago in Chile. -
Travel Advisors 1.20.20
January 20, 2020 Our Hot Deals include Delta Vacations Special Offers to illustrate the range of deals available from various resorts and other travel suppliers. Their deals are quite limited at the moment; we will check other tour companies for more deals. Call or email with your desired destination and dates and we will help you find the best experience and value for destinations all over the world. I will be in Bogota, Columbia next week and will not be updating Hot Deals until February 3. When you contact us to help plan a vacation, you get the assistance of our experienced Travel Advisors at no cost to you as we do not charge any service fees on cruises, tours and vacation packages. In fact, with our MERSC discounts you will pay less than if you booked your vacation online! More importantly, our clients rate our advice and service as 4.8 on a 1 to 5 scale. Call or email to get maximum benefit from your vacation time and dollars. Thank you for sharing our Hot Deals with your friends and colleagues. They may be added to our distribution list and be included in our quarterly drawings for a free trip by registering on our web site www.traveladvisorsintl.com The next drawing is April 1 for two Delta domestic air tickets. Earl Milbrath, Owner Please be sure to look at all Hot Deals pages below! Delta Vacations Canada • ★ LIMITED-TIME 03/31/20 Anytime OFFER FOR SKYMILES® MEMBERS Caribbean • ★ LIMITED-TIME 03/31/20 Anytime OFFER FOR SKYMILES® MEMBERS • DELTA VACATIONS Varies Now - Varies DREAM DEALS — CARIBBEAN • SANDALS® AND Ongoing Varies -
Quarterly Magazine
FLORIDA- CARIBBEAN Caribbean Cruising CRUISE THE FLORIDA-CARIBBEAN CRUISE ASSOCIATION MAGAZINE ASSOCIATION Third Quarter 2007 EXECUTIVE FEATURES COMMITTEE FCCAMicky Chairman, Arison Chairman & CEO 9 The 2007 FCCA Caribbean Cruise Conference and Trade Show. Carnival Corporation Join us in Cozumel, Mexico to foster new relationships. PresidentThomas M. McAlpin 12 A Look Inside Playa Mia Grand Beach Park. Disney Cruise Line 18 What Destinations Can Learn From Disney Cruise Line. PresidentRichard &E. CEO Sasso MSC Cruises (USA) Inc. By Tom McAlpin, President - Disney Cruise Line. PresidentColin V eitch& CEO 24 Port Everglades Expands for the Future. Norwegian Cruise Line 28 Tours - Thinking Outside the Box. VStephenice President, A. Nielsen By Darius Mehta, Director Land Programs - Regent Seven Caribbean & Atlantic Shore Operations Seas Cruises. Princess Cruises/Cunard Line 30 Cozumel - An Island of Cultural Treasures. PrAdamesident Goldstein Royal Caribbean International RCCL’s Patrick Schneider, Director of Shore Excursions Shares FCCA STAff 34 RCCL’s Patrick Schneider, Director of Shore Excursions Shares His Goals With Us. GraphicsOmari BrCoordinatoreakenridge 36 Cruise Control - Managing the Cruise Industry. Director,Terri Cannici Special Events By Vincent Vanderpool-Wallace, Secretary General & CEO, Caribbean Tourism Organization. VAdamice President Ceserano 40 NCL Welcomes New Billion Dollar Shareholder to Freestyle ExecutiveJessica LalamaAssistant Cruising and the Industry’s Youngest Fleet. Star Cruises and Apollo Team Up to Boost -
Pause Extension - Through December 31, 2020
Pause Extension - Through December 31, 2020 Princess Cruises has extended their existing pause in operations, suspending cruises through December 31, 2020. Guests have the option to stick with us by accepting this special higher value Future Cruise Credit (FCC) offer: • 100% value of cruise fare paid as a refundable FCC • Bonus non-refundable FCC equal to 25% of the cruise fare paid* *FCC minimum of $100 per person (minimum varies by FCC currency: $100USD, $100CAD, $100AUD, £100GBP, €100EUR, ¥10,000) This requires no action from the guest and gives our team a chance to shine at a later date by using the above Future Cruise Credits on any voyage sailing by May 1, 2022. Princess will protect travel advisor commission on bookings for cancelled cruises that were paid in full in recognition of the critical role they play in the cruise line’s business and success. Alternatively, guests can forfeit the higher value FCC offer and request a refund for all money paid on their booking by using this online form. Guests have until December 15, 2020 to decide, or they will automatically receive the default offer listed above. Money paid in excess of the cruise fare for Princess Vacation Protection (North America only), taxes, fees and port expenses (where applicable), airfare, shore excursions, hotel packages or any special service items will be refunded. If your vacation was booked through a Tour Operator, Wholesaler or similar third party, guests should contact them for more information as other booking and cancellation conditions and policies may apply. Most airlines and other travel-related services such as hotels, transportation, and tours are allowing refunds or waiving change fees due to COVID-19; please work directly with those operators regarding their charges. -
Panama Canal with Princess Cruises® on the Crown Princess® 11 Days / 10 Nights ~ March 23 – April 2, 2022
GRUNDY COUNTY SENIOR CENTER PRESENTS PANAMA CANAL WITH PRINCESS CRUISES® ON THE CROWN PRINCESS® 11 DAYS / 10 NIGHTS ~ MARCH 23 – APRIL 2, 2022 DAY PORT ARRIVE DEPART 1 Ft. Lauderdale, Florida 4:00 PM 2 At Sea 3 Grand Cayman, Cayman Islands 7:00 AM 5:00 PM 4 At Sea 5 Cartagena, Colombia 7:00 AM 3:00 PM 6 Panama Canal Partial Transit New Locks 6:00 AM 3:30 PM 6 Cristobal, Panama 4:00 PM 7:00 PM 7 Limon, Costa Rica 7:00 AM 6:00 PM 8 At Sea 9 Falmouth, Jamaica 7:00 AM 3:00 PM 10 At Sea 11 Ft. Lauderdale, Florida 7:00 AM IF YOU BOOK BY OCTOBER 29, 2021 Inside Cabin Category IC $2,695 ONLY $100 pp DEPOSIT REQUIRED Outside Cabin Category OC $3,160 FOR DOUBLE OCCUPANCY Balcony Cabin Category BC $3,515 After 10/29/21 deposit is at least $350 pp * subject to capacity control* Rates are per person double occupancy and include roundtrip airfare PRINCESS PLUS from Kansas City, cruise, port charges, government fees, taxes and transfers to/from ship. PRINCESS CRUIES® HAS ADVISED THAT ALL FREE Premier Beverage Package AIR PRICES ARE SUBJECT TO CHANGE AND ARE NOT FREE Unlimited Wi-Fi GUARANTEED UNTIL FULL PAYMENT HAS BEEN RECEIVED. FREE Prepaid Gratuities Offer applies to all guests in cabin. PASSPORT REQUIRED Offer is capacity controlled and subject to change. Please call for details DEPOSIT POLICY: An initial deposit of $350 per person double occupancy or $700 per person single occupancy is required in order to secure reservations and assign cabins.