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Extension of Voluntary Pause of Our Global Ship Operations

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Extension of Voluntary Pause of Our Global Ship Operations Extension of voluntary pause of our global ship operations Recognizing our responsibility and commitment to the health, safety and well-being of our guests, our team members and the global community, Princess Cruises is extending the pause of our global ship operations and has therefore made the extremely difficult decision to cancel the following cruises and associated cruisetours: • All cruises and cruisetours departing May 11 through June 30, 2020. • All 2020 Coral, Grand, Pacific and Royal Princess Alaska cruise and cruisetour itineraries departing after May 11, 2020. Due to the shortened summer season, the five wilderness lodges, trains and buses operated by Princess in Alaska will not open this summer. • Alaska cruises roundtrip from San Francisco on Star Princess and roundtrip from Los Angeles on Golden Princess departing after May 11, 2020. We remain optimistic that Emerald and Ruby Princess will still offer roundtrip cruises from Seattle in the summer. We will of course continue to evaluate our plans in the weeks ahead. • Enchanted Princess’ sailings in Europe through July 31, 2020; due to the significant impact the COVID-19 outbreak has had on Italy and our shipbuilding partners. • Sun Princess sailings June through September 4, 2020 due to rescheduling of the 2020 Summer Olympics. • Diamond Princess sailings’ departing May 11 through August 4, 2020. For those who have paid in full, we hope you will stick with us by accepting Option 1 below, which requires no action from you, and gives our team a chance to shine at a later date by transferring the money paid for your cruise or cruisetour as a Future Cruise Credit (FCC) plus an additional 25% bonus FCC that can be used on any voyage through May 1, 2022. Alternatively, you can request Option 2 and receive a refund for all money paid on your booking through this online compensation form. If we don't hear from you by May 31, you will automatically receive Option 1. If you have not paid in full, Option 2 will be your default and any money paid will be refunded to the original payment form. In all cases, Princess Vacation Protection, taxes, fees and port expenses, any prepaid shore excursions and special service items will be refunded. Any money paid toward flights or hotels booked through Princess will be refunded or transferred to a new booking if you’re ready to rebook. Option 1: Higher Value Option 2: Lower Value You will receive: You will receive: • 100% value of your cruise or cruisetour • 100% refund of your cruise or cruisetour fare fare paid towards a future cruise paid or cruisetour* • 100% full refund of prepaid purchases such • 100% full refund of prepaid purchases as shore excursions and special service items such as shore excursions and special service items • Additional future cruise credit of 25% of your cruise or cruisetour fare * Transfer of funds to a future booking or as a future cruise credit Given the volume of refund requests and the care being dedicated to handling each booking accurately, we appreciate your continued patience during this time. Please note that we are unable to use our usual automated refund process. Each request therefore requires a thorough manual review that is further constrained by the fact that our teams are required to work from home under the “stay-at-home” orders. Please know that we are doing our best to expedite where possible. If your vacation was booked through a Tour Operator, Wholesaler or similar third party, guests should contact them for more information. List of Cruises Cancelled as part of this pause in operations (April 14, 2020) Ship Cruise Sail Date Trade Days Itinerary Description From To CARIBBEAN PRINCESS B015 5/16/2020 CARIBBEAN 7 Eastern Caribbean FLL FLL CARIBBEAN PRINCESS B015A 5/16/2020 CARIBBEAN 14 Caribbean East/West Adventurer FLL FLL CARIBBEAN PRINCESS B016 5/23/2020 CARIBBEAN 7 Western Caribbean FLL FLL CARIBBEAN PRINCESS B016A 5/23/2020 CARIBBEAN 14 Caribbean East/West Adventurer FLL FLL CARIBBEAN PRINCESS B017 5/30/2020 CARIBBEAN 7 Eastern Caribbean FLL FLL CARIBBEAN PRINCESS B017A 5/30/2020 CARIBBEAN 14 Caribbean East/West Adventurer FLL FLL CARIBBEAN PRINCESS B018 6/6/2020 CARIBBEAN 7 Western Caribbean FLL FLL CARIBBEAN PRINCESS B018A 6/6/2020 CARIBBEAN 14 Caribbean East/West Adventurer FLL FLL CARIBBEAN PRINCESS B019 6/13/2020 CARIBBEAN 7 Eastern Caribbean FLL FLL CARIBBEAN PRINCESS B019A 6/13/2020 CARIBBEAN 14 Caribbean East/West Adventurer FLL FLL CARIBBEAN PRINCESS B020 6/20/2020 CARIBBEAN 7 Western Caribbean FLL FLL CARIBBEAN PRINCESS B020A 6/20/2020 CARIBBEAN 14 Caribbean East/West Adventurer FLL FLL CARIBBEAN PRINCESS B021 6/27/2020 CARIBBEAN 7 Eastern Caribbean FLL FLL CARIBBEAN PRINCESS B021A 6/27/2020 CARIBBEAN 14 Caribbean East/West Adventurer FLL FLL CORAL PRINCESS 6011 5/13/2020 ALASKA 7 Inside Passage (with Glacier Bay National Park) YVR YVR CORAL PRINCESS 6012 5/20/2020 ALASKA 7 Voyage of the Glaciers (Northbound) YVR WH1 CORAL PRINCESS 6012A 5/20/2020 ALASKA 14 Voyage of the Glaciers Grand Adventure YVR YVR CORAL PRINCESS 6013 5/27/2020 ALASKA 7 Voyage of the Glaciers with Glacier Bay (Southbound) WH1 YVR CORAL PRINCESS 6014 6/3/2020 ALASKA 7 Voyage of the Glaciers (Northbound) YVR WH1 CORAL PRINCESS 6014A 6/3/2020 ALASKA 14 Voyage of the Glaciers Grand Adventure YVR YVR CORAL PRINCESS 6015 6/10/2020 ALASKA 7 Voyage of the Glaciers with Glacier Bay (Southbound) WH1 YVR CORAL PRINCESS 6016 6/17/2020 ALASKA 7 Voyage of the Glaciers (Northbound) YVR WH1 CORAL PRINCESS 6016A 6/17/2020 ALASKA 14 Voyage of the Glaciers Grand Adventure YVR YVR CORAL PRINCESS 6017 6/24/2020 ALASKA 7 Voyage of the Glaciers with Glacier Bay (Southbound) WH1 YVR CORAL PRINCESS 6018 7/1/2020 ALASKA 7 Voyage of the Glaciers (Northbound) YVR WH1 CORAL PRINCESS 6018A 7/1/2020 ALASKA 14 Voyage of the Glaciers Grand Adventure YVR YVR CORAL PRINCESS 6019 7/8/2020 ALASKA 7 Voyage of the Glaciers with Glacier Bay (Southbound) WH1 YVR CORAL PRINCESS 6020 7/15/2020 ALASKA 7 Voyage of the Glaciers (Northbound) YVR WH1 CORAL PRINCESS 6020A 7/15/2020 ALASKA 14 Voyage of the Glaciers Grand Adventure YVR YVR CORAL PRINCESS 6021 7/22/2020 ALASKA 7 Voyage of the Glaciers with Glacier Bay (Southbound) WH1 YVR CORAL PRINCESS 6022 7/29/2020 ALASKA 7 Voyage of the Glaciers (Northbound) YVR WH1 CORAL PRINCESS 6022A 7/29/2020 ALASKA 14 Voyage of the Glaciers Grand Adventure YVR YVR CORAL PRINCESS 6023 8/5/2020 ALASKA 7 Voyage of the Glaciers with Glacier Bay (Southbound) WH1 YVR CORAL PRINCESS 6024 8/12/2020 ALASKA 7 Voyage of the Glaciers (Northbound) YVR WH1 CORAL PRINCESS 6024A 8/12/2020 ALASKA 14 Voyage of the Glaciers Grand Adventure YVR YVR CORAL PRINCESS 6025 8/19/2020 ALASKA 7 Voyage of the Glaciers with Glacier Bay (Southbound) WH1 YVR CORAL PRINCESS 6026 8/26/2020 ALASKA 7 Voyage of the Glaciers (Northbound) YVR WH1 CORAL PRINCESS 6026A 8/26/2020 ALASKA 14 Voyage of the Glaciers Grand Adventure YVR YVR CORAL PRINCESS 6027 9/2/2020 ALASKA 7 Voyage of the Glaciers with Glacier Bay (Southbound) WH1 YVR CORAL PRINCESS 6028 9/9/2020 ALASKA 7 Voyage of the Glaciers (Northbound) YVR WH1 CORAL PRINCESS 6028A 9/9/2020 ALASKA 14 Voyage of the Glaciers Grand Adventure YVR YVR CORAL PRINCESS 6029 9/16/2020 ALASKA 7 Voyage of the Glaciers with Glacier Bay (Southbound) WH1 YVR CROWN PRINCESS 3016 5/16/2020 MEDITERRANEAN 7 Mediterranean & Adriatic ATH BCN CROWN PRINCESS 3016A 5/16/2020 MEDITERRANEAN 14 Grand European Explorer ATH SOU CROWN PRINCESS 3017 5/23/2020 MEDITERRANEAN 7 European Explorer BCN SOU CROWN PRINCESS 3018 5/30/2020 NORTHERN EUROPE 14 Baltic Heritage SOU SOU CROWN PRINCESS 3018A 5/30/2020 NORTHERN EUROPE 28 Land of the Midnight Sun Medley SOU SOU CROWN PRINCESS 3019 6/13/2020 NORTHERN EUROPE 14 Land of the Midnight Sun SOU SOU CROWN PRINCESS 3020 6/27/2020 NORTHERN EUROPE 7 Norwegian Fjords SOU SOU CROWN PRINCESS 3020A 6/27/2020 NORTHERN EUROPE 14 Norwegian Fjords & Scandinavia Medley SOU SOU Ship Cruise Sail Date Trade Days Itinerary Description From To DIAMOND PRINCESS M017 5/16/2020 JAPAN 7 Japan Explorer UKB UKB DIAMOND PRINCESS M017A 5/16/2020 JAPAN 14 Southern Islands Explorer UKB UKB DIAMOND PRINCESS M018 5/23/2020 JAPAN 7 Southern Islands UKB UKB DIAMOND PRINCESS M018A 5/23/2020 JAPAN 14 Southern Islands Explorer UKB UKB DIAMOND PRINCESS M019 5/30/2020 JAPAN 7 Japan Explorer UKB UKB DIAMOND PRINCESS M019A 5/30/2020 JAPAN 14 Southern Islands Explorer UKB UKB DIAMOND PRINCESS M020 6/6/2020 JAPAN 7 Southern Islands UKB UKB DIAMOND PRINCESS M020A 6/6/2020 JAPAN 12 Southern Islands Explorer UKB UKB DIAMOND PRINCESS M021 6/13/2020 JAPAN 5 Korea & Japan Getaway UKB UKB DIAMOND PRINCESS M021A 6/13/2020 JAPAN 13 Southern Islands Explorer with Annular Solar Eclipse UKB UKB DIAMOND PRINCESS M022 6/18/2020 JAPAN 8 Southern Islands with Annular Solar Eclipse UKB UKB DIAMOND PRINCESS M022A 6/18/2020 JAPAN 16 Southern Islands & Circle Japan with Annular Solar Eclipse UKB UKB DIAMOND PRINCESS M023 6/26/2020 JAPAN 8 Circle Japan UKB UKB DIAMOND PRINCESS M023A 6/26/2020 JAPAN 14 Circle Japan Explorer UKB YOK DIAMOND PRINCESS M024 7/4/2020 JAPAN 6 Kyushu & Korea UKB YOK DIAMOND PRINCESS M024A 7/4/2020 JAPAN 15 Grand Japan with Gion Festival UKB YOK DIAMOND PRINCESS M025 7/10/2020 JAPAN 9 Circle Japan with Gion Festival YOK YOK DIAMOND PRINCESS M025A 7/10/2020 JAPAN 17 Grand Japan with Gion & Tenjin Festivals YOK YOK DIAMOND PRINCESS M026 7/19/2020 JAPAN 8 Gion and Tenjin Festivals YOK YOK DIAMOND PRINCESS M026A 7/19/2020 JAPAN 16 Grand Japan with Gion, Tenjin & Nebuta Festivals YOK YOK DIAMOND PRINCESS M027 7/27/2020
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