Issue 57 – Spring 2017 57 –Spring Issue our about more out Find

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P12 P7 P6 P5 adult services adult older on focus A Exemplar’ Digital ‘Global a Trustnamed addictions with living people for Care governors new the Meet Chief Executive’s message

The six key strategic aims of our and can genuinely be described as Trust up to 2020 are that: coming from the frontline of our Trust. I would very much want to hear from • We will put service users first and anybody in contact with our Trust, provide the right care, closer to and from our staff, about what you home, whenever it’s needed. think of these objectives, what you • We will listen to and work can do to support us achieve these alongside service users, carers, and where we do and don’t meet staff and stakeholders. these ambitions in our daily service • We will champion mental delivery. Please email your thoughts health wellbeing and support to [email protected]. people in their recovery. To become an outstanding • We will attract, develop organisation we need to be and support an exceptional accountable across the Trust for these and valued workforce. Every few years we get the ambitions, and listen and learn from • We will drive research, innovation opportunity at our Trust Board people when we don’t meet them. and technology to enhance care. to throughly review our strategic • We will work in partnership direction and lay out very clearly with others to achieve the best the way forward for our Trust. In outcomes for local people. March our Board approved four key documents covering our Trust These ambitions were not plucked Strategy, Quality Strategy, People out of the air by the Board, but came Strategy, and the Communications from a large number of staff, service John Short and Marketing Strategy. user, carer and stakeholder sessions Chief Executive

Council of Governors meetings 2017 Trust Talk Our Council of Governors meetings are open for anyone with an interest in our Trust to attend. If you would like to join one of the forthcoming meetings, please deadlines contact Daniel Conway, Board Support Officer, on 0121 301 1096 or email him Trust Talk is published quarterly at [email protected] for more information. and the next issue will be available in summer 2017. DATE VENUE TIME The copy deadline for this issue Thursday, 11 May Plymouth Room, Uffculme 4.30pm-7.30pm will be 15 June 2017. Centre, Moseley, If you have any suggestions or Thursday, 13 July Plymouth Room, Uffculme 4.30pm-7.30pm articles for the next edition, please Centre, Moseley, Birmingham email: [email protected]

Save the date for our Annual General Meeting Tuesday 11 July 2017 Our Annual General Meeting (AGM) and Annual Members’ Meeting (AMM) will be held on Tuesday 11 July 2017 at the Uffculme Centre in Moseley. Full details and the agenda will be published on our website at www.bsmhft.nhs.uk. For now, please save this date in your diary and join us for this year’s AGM and AMM.

COVER PHOTO: Recovery College for All L2R back row – Debs Hunt, Garry Edgington, Justine Lovell. 2 L2R front row – Katy Chachou, Anne Pledger, Steph Byrne, Karen Wight. Apps for service users, carers and families

Two different apps have been or improve, their own health and designed by our Trust to help wellbeing with tools that can help with service users, their families relaxation, sleep, exercise and stress and carers. management. The ‘MyCare’ app also Mental health campaigner, writer provides information about local and and film producer, Jonny Benjamin, national organisations as well as a MBE, joined the launch event for the function to record key information, Apple App Store release of mental such as personal support networks health app ‘Silver Linings’ on Thursday and quick access to contact details, 12 January 2017. ‘Silver Linings’ aims including what do to in a crisis. The app to help young people with psychosis was designed by the Meriden Family in their recovery, through encouraging Programme in partnership with families self-management of their symptoms and carers. and engaging with their treatment. Both ‘Silver Linings’ and ‘MyCare’ The app also helps individuals to track apps are available to download free of their mood, exercise levels and sleep charge for both Android smartphones quality. ‘Silver Linings’ was created via the Google Play Store, and for by clinicians, app experts from web iPhones via the App Store. ‘MyCare’ development firm Wyamee, and young can also be downloaded via the people themselves. Meriden Family Programme website, ‘Silver Linings’ is mainly for service and for those without a smart phone or users, whereas the Trust’s ‘MyCare’ table, a web-based version of the app app has been created to support can be viewed on: carers and families to maintain, www.mycareapp.co.uk

Apprenticeship opportunities at our Trust

We have been running a highly are for anyone who wishes to and clicking on the ‘Join us’ tab on the successful apprenticeship start or develop their NHS career, top left hand side of the homepage. programme at our Trust since 2014, from entry to degree level.” You can contact the team directly for assisting people of any age to start You can find out more about an informal chat on 0121 301 3970 their NHS career within a mental apprenticeship opportunities at our or email the team at health environment. Trust by visiting www.bsmhft.nhs.uk [email protected]. Sarah Emery, Widening Participation and Volunteer Manager at our Trust, A group of apprentices in our Trust. said: “Apprenticeships at Birmingham and Solihull Mental Health NHS Foundation Trust have been carefully developed to support you in your chosen career by working alongside our experienced staff while studying for a recognised qualification. “We have opportunities to meet everyone’s needs, with employment and training opportunities available in business, administration, customer services, healthcare and nursing, facilities management, communications and marketing, construction and estates, financial services, human resources, IT, management and pharmacy. “The apprenticeships we offer aren’t just for school leavers; they

3 Executive Director of Nursing, Sue Hartley, unveiling the artwork with service users and staff at Tamarind Artwork unveiled to The Positive commemorate Tamarind Centre A piece of artwork has been created constructing the artwork, the piece Peer Cake Off to celebrate our Tamarind Centre. was unveiled by Executive Director The Positive Peer Group The artwork depicts a sunrise with of Nursing, Sue Hartley, on Thursday was formed by Independent motivational words displayed on its 1 December 2016. The artwork sits Advocacy, with the help of its multicoloured rays. The art aims to proudly on one of the walls outside of peer members, and aims to offer inspiration, encouragement the Tamarind Centre. enable people to connect with and a sense of community spirit. The service user who initiated the each other, be active and keep One of our service users initiated project said: “I was pleased that the learning, which is crucial for the project by bringing the idea to the team at Tamarind took on this project maintaining good mental health inpatient residents’ council meeting for – it was a lot of fun working together and wellbeing. guidance and approval. The service with staff and peers collaboratively.” In March, two members of the user thought of the idea for the We would like to thank the service Positive Peer Group, Gary King artwork, and the Recovery and Patient user, and staff members Tracie and Stephen Potter, attended Experience Team at Tamarind enlisted Adkins, Richard Gordan, Phil McGlynn the annual Fairtrade Cake Off in staff from Occupational Therapy and and Kevan Lewis, for their hard work Solihull, and ran a highly successful Summerhill Supplies Limited to help on this project. Fair Trade stall on the day. with the piece. For more information on the services Reflecting on the event, Stephen After spending two hours each week provided by our Trust, please visit said: “Even though I was quite for several months developing and www.bsmhft.nhs.uk. anxious at first on the stall, with the support from Gary and other volunteers, I soon felt relaxed and I felt I was doing something Writing to recovery worthwhile to help others less Mandi Martin was first admitted publisher looking for new talent fortunate than myself.” into the care of the Barberry when and it was accepted! Darren Guy from Independent she was just 19 and, in 2012, The book ‘Of Virtue and Advocacy, who works directly with spent a further seven months Damnation’ was released in April the Peer Group, was delighted that as an inpatient at the Barberry 2016, and explores the struggle Gary and Stephen had volunteered Eating Disorders Clinic. After between ‘good and evil’, and commented that they both being discharged in November emotional and physical abuse found that the experience helped 2012, Mandi is continuing to and mental health issues; a them feel more comfortable and receive therapy as an outpatient. psychological thriller. engaged with the local community. Mandi has always had an ambition Her mother Julie Martin spoke Gary and Stephen also had to write and uses writing as an to us and said: “It was quite a the opportunity to meet the outlet; she previously won a poetry surprise…I am incredibly proud of Mayor of Solihull and Celebrity competition at the Barberry with her her achievement.” Cook, Amari Kiryang. poem ‘The Girl with Aspergers’. Mandi’s book can be found For more information on the Following on from this online at www.novum-publishing. Positive Peer Group contact achievement, Mandi decided to send co.uk or on Amazon, and instore at Darren Guy on 07733 887 202. a manuscript for a novel to a small Waterstones or Foyles.

4 A warm welcome to our new Trust appoints new Trust governors Non-Executive Director, Professor Julie Ramsdale-Owen Russell Beale Non-Clinical Staff Governor I am the Learning and Development (L&D) I joined the Manager for the Trust and have worked for Trust as a BSMHFT for 24 years, originally as Lead Non-Executive Occupational Therapist for the Regional Director on Psychotherapy Service. I moved to the 1 January 2017, L&D Department in 2008, concentrating a role I also on coaching and leadership development. hold at Walsall I am a trained coach and mediator and Healthcare one of my core skills is in developing NHS Trust. I have 25 years of good relationships. experience with the University of I believe that positive, happy and contented staff are the foundation of a high Birmingham, where I am currently performing organisation providing recovery based practices and high quality Professor of Human-Computer care. I would like to help in shaping the Trust to be the local employer of choice; Interaction (HCI) and Director of the to influence key decisions by representing the views and values of non-clinical HCI Centre, a major centre focusing staff across the organisation. on designing and developing the I am a positive, optimistic and energetic person who will do my best to digital future. represent staff views, canvass opinions, and provide the challenge necessary to I am a Chartered IT Professional make BSMHFT a great place to work. and visiting Professor at the University of Swansea and my work on using artificial intelligence Neil Edwards to assist interaction between users and technology has Non-Medical Clinical Staff Governor gained international recognition. I have worked for the Trust since its I also have commercial and conception having worked as a Healthcare management experience, having Assistant, a Staff Nurse, a Community held senior positions in both Psychiatric Nurse, Deputy Manager and large and small technology an Acting Manager. My 20 plus years have organisations and I am the founder been spent mostly in Acute, Community of six high-tech companies. Mental Health Teams and Non-Acute To find out more about our Inpatient Psychiatric Services, but I have Trust Board members visit www. also worked for the Solihull Assertive Outreach Team and bsmhft.nhs.uk/about-us/board. Home Treatment Team. I teach Enhanced Life Support (ELS) and recently joined the Nursing Advisory Council. It is important that the voice of the clinical staff is heard, as we all have different roles, duties and responsibilities. We all have different stresses and pressure, but How to contact your we all have the same motivation and desire to care. Trust governor I believe my broad range of experience will be helpful in my representation as Clinical Staff Governor. You can find out more about our Council of Governors on our website www.bsmhft.nhs.uk. Please help us to help you – by updating If you would like to contact your your membership details governor, please email contact. [email protected] It’s really important to us that we are able to reach out to all of our or call the Governor Liaison Office members and provide the latest information about our Trust. on 0121 301 1096. To ensure we are able to keep our records up-to-date, please let us know Alternatively, you can your latest contact details (name, address, email, and telephone numbers). contact your governor by Please call our Membership Support and Engagement Officer, Shaireen post: Governor Liaison Office, Chaudhry on 0121 301 1083 or email [email protected] and BSMHFT, 50 Summer Hill your details will be updated. Road, Birmingham B1 3RB.

5 Preventing and treating substance misuse – Addictions Services Addictions services provide care to people with addictions that aims to prevent and treat substance misuse and improve community safety. Most of the treatments available are based within the local community, so that our services support people within their own environment. We provide addictions services in Wolverhampton and Solihull.

Recovery Near You – Wolverhampton Recovery Near You (RNY) is our Wolverhampton based service, service’s consultants and a consultant reintegration into the community. partnering with Nacro and Aquarius from New Cross Hospital. This will be SIAS has had a real impact and to provide specialist drug and one of only three hepatitis clinics in made a positive change in Solihull: alcohol interventions. RNY also the country and will significantly • 92% of family members work within the Drug and Liaison improve and maintain the health of reporting improved emotional Team at New Cross Hospital, our patients. health following receiving delivering care to patients who Referrals can be made via a GP or support from SIAS. are admitted to hospital. self-referral. Contact RNY direct on • 35.7% of opiate service We prescribe to over 700 patients 0190 244 4030, drop-in referrals users are working 10 days or through RNY, who are experiencing are also available at 5-9 Pitt Street, more in a 28-day period. difficulties with alcohol and class ‘A’ Wolverhampton, WV3 0NF. • 79% of dependant drinkers drugs. These patients often present For more information visit reported improved physical with complex needs including recoverynearyou.org.uk or follow on health after intervention mental and physical health needs so Twitter @recoverynearyou. from SIAS. building good relationships with • Ambulance call-outs reduced Black Country Partnership NHS Solihull Integrated from 92 in February 2016 to three Foundation Trust and Health and in April 2016. Social Care greatly improves Addictions Service outcomes for people. For self-referrals, or referrals Solihull Integrated Addictions The service delivers talking from service users, family members Service (SIAS) is a partnership of therapies, life skills building and and professionals, please call organisations working together to support in gaining employment or 0121 301 4141. support the needs of people with sustaining housing. For more information visit addiction concerns in Solihull. sias-solihill.org.uk or follow New developments We provide services to support on Twitter @solihullsias. A Recovery Hub has recently problematic substance use and Read more about the award- been launched at one of our alcohol consumption, gambling winning SIAS Team on page 11. Wolverhampton sites. This is a issues and specialist family group work programme aimed and young person service. at patients who are preparing We work in partnership with Addictions services for medically assisted detox Aquarius, Welcome, Changes UK in Birmingham or who are in need of more and Urban Heard to provide support support with motivation. for people of any age including early The service covering Birmingham We are also progressing towards intervention and prevention, education, is Reach Out Recovery provided by the launch of a hepatitis clinic that tailor-made treatment packages, Change Grow Live (CGL). To get in will be present at the Pitt Street site, prescribing and detoxification, family touch call 0121 227 5890 or email run in partnership by one of the engagement, recovery support and [email protected].

6 Trust consultant given Lifetime Achievement Award

Professor Femi Oyebode, a Consultant Psychiatrist at our Trust for over 30 years, has been presented with a Lifetime BSMHFT awarded £5m to Achievement Award by the Royal College of Psychiatrists. develop digital technology in Professor Oyebode is Professor of Psychiatry and Head of mental healthcare Department at the University of Birmingham. Our Trust has been announced as one of just seven NHS mental health The Professor, who is also a trusts in the country to be awarded £5m funding to spearhead the published poet, received the award development of digital technology to improve mental healthcare. from Alastair Campbell, British We were named as a ‘Global Digital more efficient through introducing journalist and formal political aide. Exemplar’ in an announcement by digital technology across wards to The award recognises his NHS Chief Executive, Simon Stevens. streamline processes and become a excellent clinical practice, as well This recognises us as one of the paper free organisation. as his contribution to extending most advanced IT organisations The aim is not only to develop the knowledge in the field of in the NHS for the innovative use innovative technologies in Birmingham psychiatry through his writing, of technology to care for people and Solihull, but to share these with position on editorial boards and who use mental health services. other mental health trusts, reducing as Chief Examiner at the Royal For our service users, this will mean the time and cost to spread the use of College of Psychiatrists. taking ownership of their health and technology for the benefit of services Professor Oyebode was thrilled to care information, updating directly users across the whole NHS. receive the award: “It was an into their care record and being able John Short, Chief Executive honour to receive the Lifetime to interact with clinicians at the at the Trust, said: “As a Global Achievement Award, although I feel Trust using the latest digital Digital Exemplar, we will build on a little too young for it! I’d like to technology, including smartphone our strong existing IT capability think I can still achieve more during apps and a secure online patient and expertise. This has seen the my career in psychiatry.” portal. Providing online information, introduction of electronic patient The Professor works across learning and communities will also records since 2011 and, more several areas of psychiatry at our give service users the knowledge to recently, the implementation of an Trust, including Perinatal Psychiatry manage their own health and wellness electronic system for prescribing and and Liaison services where he and adopt healthy behaviours. It will administering medication and the supports the Birmingham Dental also enable their carers and families to launch of a mental health mobile app, Hospital and School of Dentistry, provide the best possible support. ‘Silver Linings’, to help young people and Dermatology services at For clinical staff, it will mean being who have experienced an episode University Hospitals Birmingham able to use remote, mobile and of psychosis to manage their mental NHS Foundation Trust. assistive technologies to help provide health and access support. We are John Short, Chief Executive, high quality care, for example offering delighted to have been recognised said: “This award recognises remote consultations via Skype-like as an NHS leader in IT and excited Professor Oyebode’s commitment services and using predictive analytics about further developing our digital to psychiatry, and I would to forecast changes in service users’ technologies to enable the best like to thank him for his continued needs to reduce the likelihood of a possible care to service users, both work with our Trust and our mental health crisis. We will also be locally and nationally.” service users.”

7 Recovery College for All

Ali Simpson, Head of Patient Experience and Recovery, introduces you to Recovery College for All

“We recognised the importance of and develop our college and the are experts by experience, along having a recovery college in our journey we are on inspires all of us. with carers and staff. Everyone is Trust and began to discuss our The Recovery College for All a student and everyone has the plans in the spring of 2015. We are provides sessions to support you on opportunity to explore aspects of now about to begin our third term your recovery. These sessions cover their recovery journey through the and I am delighted at how we have a wide range of topics from mental 21 college sessions we offer. progressed. From the beginning health conditions to mindfulness. We are proud to say we have service users, carers and staff All of our sessions are co-designed had some excellent feedback have worked together to set up and delivered by service users who from our students.”

Here’s what our service users, carers and staff from the Recovery College for All Team, told us about their experiences

Clare Cook, Consultant Occupational Therapist, delivers the ‘My recovery care plan’ session with Michael, a service user “Staff, service users and carers are able to use their different Recovery Peer Support Worker, experiences and skills to deliver learning sessions. Working with Katy Chachou, facilitates Recovery Michael has been inspirational. He has been through so much over College for All sessions, and the last 50 years in the mental health system.” welcomes students “Everyone is equal at Recovery College for All. In my role as facilitator, I recently found myself Eugene Egan, service user facilitator on the delivering a course with the ‘Reading for Wellbeing’ session psychiatrist who supported me “Facilitating sessions for recovery college has through my illness. I also greet been an empowering experience which has students arriving for their sessions; improved my own mental health and wellbeing sometimes they feel anxious about by providing me with hope and opportunity.” attending, so I try to reassure them and make them feel comfortable.”

Jane Clark, Co-chair of the Recovery College for All Advisory Group, Occupational Therapist “The advisory group is made up members of the Recovery College for All Team and all of them bring their own understanding, strength and knowledge to our recovery college. It maintains the quality and ethos of the college. It’s a privilege for me to work with his inspirational team. I am very proud of our achievements.”

8 of students said 96% that they had learned something new that will help with Here is what our students said their own or others recovery.

“What absolutely stood out for me…was learning alongside a mix of service users, carers and staff. This was fantastic. It felt extremely of students said that positive to be learning together on an equal footing.” 99% being in a group with service users, carers and staff made “It was really humbling listening to others experiences and the session useful. reflecting on my own and those close to me.”

“I was encouraged that people are trying to of students would 100% recommend the help and listen to carers.” course they attended to others.

Recovery College for All term three – now delivering sessions in Solihull!

Our third term of Recovery College This term, we will also be delivering for All begins on Tuesday 2 May. courses in Solihull at Olton Library, We are adding three new courses 169A Warwick Road, Olton, B92 7AR. to our timetable: ‘Five ways to Courses will also continue to be wellbeing, ‘Living with bipolar held at the Uffculme Centre, Moseley. disorder: keeping your mood on You are welcome to attend either track’ and ‘Mental Health First location, and we look forward to Aid Lite.’ welcoming you to recovery college soon. What is recovery? To book a place on a session, or for further information please call Everyone’s recovery journey 0121 301 1040 or email is personal to them. Recovery [email protected]. is a journey towards mental Stay posted for the full course wellbeing, and a sense of purpose prospectus by visiting and hope in life. The Trust is www.bsmhft.nhs.uk and working to ensure that all of our click on the Recovery College for services and processes work All logo. Olton Library, Solihull together to support recovery.

9 A smokefree environment for your care

Our Trust has been smokefree since 1 April 2016. This means that our service users, staff and visitors are not able to smoke tobacco products anywhere on sites where we deliver care – this includes clinics, units, wards, grounds and vehicles. Public Health England (PHE) has recently launched a campaign Match of the day! for a complete ban on smoking in Occupational Therapist, Robert Service users have made close all NHS buildings and grounds; Hipkiss has been running friendships through football, and this announcement supports our weekly football sessions for many, this is the only time in direction of travel towards creating for the Trust’s service users the week they would get to see a healthy smoke free environment since September 2014. each other. for our service users to receive Robert and the team from Reaside Chief Executive John Short their care, and for staff to work in. wanted an indoor location central to attended one of the sessions and If you are a service user or carer Birmingham. The sessions, which said: “The event was really well who smokes and would like help are now running in an arena in run and, whilst competitive, also and advice to quit, FREE NHS stop Newtown, have an average of 40 provided a really strong social smoking support is available to you. people attending each week. network for players of all abilities.” If you live, or your GP is based in: They are open to all current and ex- The team has faced challenges service users of the Trust, as well as in funding the project; however the • Birmingham – please contact escorting staff members, and are free session has still gone from strength your GP for further information of charge. For many of our service to strength. Robert highlighted that on NHS stop smoking services. users, the football sessions are escorting staff enjoy these sessions • Solihull – please call 0800 622 the only physical exercise they do. as well as all the service users. 6968, text smokefree to 66777, A minibus from Endeavour Court in If you would like to join in, email [email protected] Erdington is available every week for please contact Robert at or visit www.quit51.co.uk. our service users who want to attend, [email protected] with others making their own way to or call 0121 678 3081. the venue.

Looking after your sexual health World Aids Day provides an Umbrella provides free and opportunity for people to unite confidential sexual health services in worldwide in the fight against HIV, Birmingham and Solihull, including show their support for those living all types of contraception and with HIV and come together to STI testing (including HIV) and remember those who have been treatment. Everyone is welcome lost. This year we held an event to attend one of their walk-in in support of World Aids Day at clinics or make an appointment. the Uffculme Centre and enabled There are 12 clinics across people to find out more about HIV Birmingham and Solihull, details of Aids and take part in the spiritual which can be found on their website care ‘Zen Zone’. at www.umbrellahealth.co.uk. It is very important to look after To speak to any of the clinics for your sexual health, as well as more information or advice call your mental and physical health. 0121 237 5700.

10 Celebrating LGBT+ History Month and looking to the future

LGBT+ History Month occurs Workplace Equality Index 2016/17. each February. In honour of this This is an amazing achievement for year’s event the Trust’s LGBT+ the network; however they are still Network hosted a celebration very determined to progress into the at the Uffculme Centre on 14 top 100 employers. February, to look back at the Our LGBT+ Network will again progress made to date, to take part in Birmingham Pride on look to the future and to raise Saturday 27 May. Around 40 staff further awareness of equality and service users from our Trust and diversity within the Trust. will join together with other NHS Service users, staff and our organisations in the region to amplify Join us at partners all joined in on the festivities the NHS voice at Pride. This is a on Valentine’s Day; with a photo great opportunity to better engage one of our booth, fun quizzes, a fabulous with the community and showcase cabaret performer, and all finished commitment to equality and diversity. fun days this off with rainbow cupcakes. For more information on how you As a Trust, we have moved up 162 can get involved please contact Mark summer! places in just one year to achieve a Hillier on 0121 301 1284 or email Following on from last year’s rank of 239 in the National [email protected] success, there will again be many opportunities to come and join us at one of our community Solihull Together for fun days over spring and summer 2017: better lives awards 2017 • Saturday 20 May, Oleaster, Edgbaston • Saturday 24 June, Lyndon Day Service, Solihull • Saturday 15 July, Zinnia Centre, Sparkhill • Saturday 29 July, Mary Seacole, Winson Green • Saturday 19 August, Endeavour Court, Erdington. The events are being held between 12 noon and 5pm, with a host of activities on offer including face painting, fun fair rides, food Award winners: Solihull Integrated Aaddictions Service (SIAS) Team stalls, live performances and interactive and creative workshops. The Solihull Together for better Centre, Solihull. Solihull Integrated Our community fun days are a lives awards are in their third Addictions Service (SIAS) were great opportunity to find out more year. The awards were designed awarded the prize for ‘Outstanding about our Trust’s work and that of to recognise and celebrate the Customer Care’ and their team our partners, attracting hundreds hard work and achievements of manager, Suzi Thomas was also of people, helping our Trust to organisations and individuals to awarded ‘Inspiring Leader’. challenge the stigma associated support the vulnerable and frail Admiral Nurse, Jackie Gale, who with mental health. Join us for in Solihull. was shortlisted in two categories this what will be a great day out for the Our Trust was delighted to year received a highly commended whole family! be shortlisted in eight of the 11 in the Chairman’s Award, which For more information contact categories, and attended the was presented by BSMHFT Carer Beresford Dawkins on awards ceremony on 31 March Governor, Maureen Johnson, who 0121 301 1019 or beresford. at the Renewal Conference led this year’s judging panel. [email protected].

11 Focus on our Memory Assessment Service (MAS) Reema Swarma, Associate Specialist, tells us about MAS in our Trust Our team People affected by dementia will Four-stage MAS is made up have problems carrying out everyday of doctors, tasks and, as the disease progresses, assessment psychologists, will become more and more 1. We explain what the senior nurse dependent on other people. assessment involves and why practitioners, We know that people with dementia it is being undertaken. Possible occupational may also feel sad, frightened or angry outcomes and diagnosis are Reema Swarna therapists and about what is happening to them. discussed. administration staff, based at However, people who are 2. The assessment includes Little Bromwich, Small Heath. We diagnosed with mild cognitive taking a family history, memory receive around 250 referrals a impairment can still manage tests, physical health checks month from GPs, Trust services the activities of daily living. and a possible brain scan. and from other medical specialists. When a service user has 3. A multidisciplinary team Many of these referrals lead to been referred to us, a member will look at the findings and a diagnosis of dementia, but other of our team will take them reach a diagnosis. They factors can also cause memory through a four-stage assessment. will explain the diagnosis to loss such as low vitamin B12 levels, Those who are diagnosed with service users and carers, depression, excessive alcohol dementia, will be made aware according to their wishes. consumption, certain medications of our Trust programmes, local 4. A support plan will be put and physical health conditions. organisations who can provide in place based around the Dementia is progressive, and support, and community groups. diagnosis and what the the symptoms will gradually Dementia is life-changing. Living individual wants and needs. worsen. These include poor well following a diagnosis can This could include the option memory, confusion, changes be challenging and this not only of medication, memory in behaviour, communication affects the person diagnosed, groups, support from dementia problems such as a decline in the but also those close to them. We advisers and participating ability to talk, read or write and work to support, understand and in relevant research. in some cases, hallucinations. empathise with those in our care.

Jackie Gale is an admiral nurse, supporting those who are caring for someone with dementia Jackie isolated and Jackie encourages carers Reducing your risk recognises to take care of their own health and that dementia wellbeing: “They often require support of dementia touches in addressing their own health needs. 1. Keep physically active. so many It is the choice of each individual carer 2. Don’t smoke. different as to whether they accept help and I 3. Eat a healthy balanced diet. people, and try to encourage them to take a break, 4. Keep your alcohol within her work as many feel guilty about taking time recommended limits. can often away from their role as a carer.” Jackie Gale 5. Take control of your health; be sad and Jackie says: “I feel lucky to work take-up offers of health checks distressing, but also rewarding. with the people I do. It’s a privilege to from your GP to monitor BP, She helps those diagnosed with the get to know families, and to find out blood sugar and cholesterol. disease to maintain the best quality about the lives of those who are living 6. Keep to a healthy weight. of life possible. To raise awareness of with dementia. It is very rewarding 7. Give your brain a healthy dementia, Jackie delivers talks to local when a carer says that I have helped workout; complete puzzles, groups and organisations. them. This has always been my aim learn something new and keep Those who are looking after in my nursing career; I want to help socially active. someone with dementia can often feel people and make a difference.”

12 A carer’s journey through dementia About admiral How an admiral nurse supported Pamela* – a wife nurses and carer – and her husband Henry* with dementia Admiral nurses are registered In 2012, Henry was diagnosed with less than three years ago, and their nurses who have experience dementia after he and his wife daughter is living abroad, having of working with people with Pamela noticed some problems Jackie around has provided Pamela dementia and their families. with his memory. Henry – described with important practical and emotional Admiral Nurse Services are as a “friendly, happy man” – found support. The passing of their son was run in partnership between the it difficult to come to terms with his a terrible time for Pamela, but she says charity Dementia UK and another diagnosis. Pamela cared for him at that Jackie has listened to her talk organisation, such as our Trust. their home for a few years while he about him with kindness and sincerity, Dementia UK support our Trust to also received treatment from our saying that Jackie “loves to listen.” run a service by providing training Trust’s John Black Clinic. A few months ago, Jackie helped and assisting with recruitment. A few years later his illness caused Pamela find a care home for her Admiral nurses help people with him to become aggressive, upsettingly husband. Putting him in a home was dementia, and their families, in a resulting in him being sectioned a few a difficult decision for her, but she variety of ways, such as: times. During a visit to Moseley Hall says Jackie accompanied her to visit • providing knowledge about Hospital, Pamela was offered support homes and helped to ask questions dementia, so that families have from an admiral nurse, which she she may not have thought of. Since a better understanding accepted. Jackie Gale was assigned he has been in the home, Jackie has • giving emotional and to Pamela over a year ago, which aided Pamela emotionally through the psychological support changed her life for the better. difficult transition, and has provided • liaising with health and social Pamela says Jackie is a “wonderful, her with ideas and advice on how to care services on behalf of caring, respectful and knowledgeable stay occupied and avoid feeling lonely. families woman, who always gives 110% and is Jackie is in regular contact with • acting as a point of contact very passionate about her job”. Jackie Pamela, giving support where needed. who families can get in touch helped Pamela to make the most out Pamela says that her husband’s eyes with if they have any questions. of the services available to her and light up and he smiles whenever Henry, and she’s assisted Pamela in Jackie comes to see him, and that If you or a relative has a liaising with health services. Jackie has made “such a positive diagnosis of dementia, you As their son sadly passed away difference” to their lives. can check whether there is an admiral nurse available in your * Names in this story have been changed to protect individuals’ identities. local area by: • calling the national helpline: 0800 888 6678 (open 9am- 5pm everyday, and 6pm-9pm Wednesdays and Thursdays) • emailing: [email protected].

Alzheimer’s Society Alzheimer’s Society is a UK charity campaigns such as Dementia Friends For more for people with Alzheimer’s or where people can register to find out information, Dementia, and their families. more about dementia and share their please visit As well as raising funds to invest in knowledge. www.alzheimers.org.uk. research into dementia, Alzheimer’s Advice and information are If you would like further support Society run a variety of campaigns available through publications, or advice on dementia, please call to raise awareness and promote a support guides and their online forum their National Dementia Helpline on more dementia-friendly works with ‘Talking Point’. 0300 222 1122.

13 Dates for A message from our Chair

your diary Every couple of has been really welcoming and weeks or so, helpful” they said, as though this MAY I meet with new is not a universal experience! 6 Walking Out Of staff joining the But for me, this translates into Darkness, 10am to 6pm. Trust during their an affirmation that we are really Register: www.eventbrite. two-day living by our values in our Trust co.uk/o/walking-out-of- Sue Davis, CBE induction. It is today. And this was stressed again darkness-10883871498 not at all unusual for these new in the initial feedback session with 8-15 Mental Health starters to comment to me how the lead inspectors from the CQC, Awareness Week friendly everyone has been, and at the end of their week with us. I’m afraid I have become Their first comments were about 11 Council of Governors somewhat accustomed to the our staff, who they described as Meeting at Uffculme tone of surprise in which this is caring, courteous, and creative. Centre, 52 Queensbridge usually said. I am immensely proud to be Road, Moseley, Last month I heard the same working in a Trust where this sense Birmingham B13 8QP, message, in the same slightly of warm welcome, and simple human 4.30pm to 7.30pm. bemused tone, from the Care Quality compassion, is so evident to people 12 International Nurses Day Commission (CQC) inspectors encountering us for the first time. 27 Birmingham Pride during their week long inspection Thank you to all our staff for making Parade with the BSMHFT of our services, which took place this so – and let’s work together LGBT Network, Victoria between Monday 27 March to to sustain that in all our working Square, Birmingham at Friday 31 March 2017. “Everyone relationships, day by day. 12 noon. 30 Positive Mental Health STAR Cards – Tea with the Chair Group Meeting (time and venue details as above). Special Thanks and Recognition (STAR) cards can be sent from JUNE staff to colleagues for a number of 27 Positive Mental Health reasons, including hard work and Group Meeting (time and dedication, excellent attendance, venue details as above). showing the way for others, putting service users in the Handsworth and Ladywood Home Treatment Team JULY spotlight and being a team player. Every month the team that has 1 CoCoMAD Festival, received the highest number of Cotteridge Park, STAR cards has the opportunity to off Franklin Road, have ‘Tea with the Chair’. Sue Davis, Birmingham B30 2HE, our Trust’s Chair, visits these chosen 12 noon to 8pm. sites, listening to their feedback, Sutton Community Mental Health Team 11 BSMHFT’s Annual thoughts and ideas and giving General Meeting and recognition to the team for the hard Annual Members’ work they do. Meeting (see page 2). The latest teams to be recognised 25 Positive Mental Health are the Handsworth and Ladywood Group Meeting (time and Home Treatment Team, the Sutton venue details as above). Community Mental Health Team, the AVERTS Team and the North Assertive Outreach Team. AVERTS Team If you are a member of staff and want to give special thanks to a colleague, find the link to our STAR card system, under staff zone, special thanks and recognition on Connect. North Assertive Outreach Team

14 In the spotlight: Kerry Webb, Nurse Consultant

Kerry has a number of mental health and also managed a responsibilities within our Child and Adolescent Mental Health Trust, including the work being Service (CAMHS) Psychiatric Intensive undertaken to prevent suicides Care Unit (PICU). Prior to coming to in Birmingham and Solihull and Birmingham in 2000, I spent two years helping people know what to do working in New Zealand as a CPN and if they are experiencing a mental managing a community addictions health crisis. In addition, Kerry service, before returning to the UK and undertakes his clinical role in briefly working in Coventry. the Addiction Psychiatry Liaison working day as well as working on Team with the liver transplant What are the most rewarding my projects and clinical role within unit at Queen Elizabeth Hospital elements of your role? the Trust. Birmingham. Making a difference to people who are living with mental ill health. We How do you take care of your own Can you tell us about your career launched our suicide prevention physical and mental health and before you joined our Trust? strategy last year and I have been wellbeing? Although I trained as an Registered heartened by how much attention it In terms of managing my own mental Mental Health Nurse (RMN) in has received. We are working towards and physical health I have sadly Birmingham, I left in 1990 to explore a zero suicide ambition and you can given up with rugby and football, but the big wide world. During that time, never become complacent; we aim sail most weekends with my eldest I worked in inpatients and as a high with our ambitions to save lives. daughter and have moved into the jazz Community Psychiatric Nurse (CPN) phase of my life, so Thelonius Monk in Norfolk, as well as on an addiction What do you to in a typical follows me around the house. I am detoxification unit in Saudi Arabia working day? also making poor inroads into learning (yes, really!). I then worked as a CPN There really isn’t a typical working day the saxophone so music helps me in London in addiction and adult for me. Meetings do form a lot of my take care of my mental health.

Do you know what to do in a crisis? Contact our Trust • For immediate, life threatening emergencies where a person’s life is at For further information or advice on risk, please call 999. any mental health issue, please • If you, a friend or a relative, are experiencing mental health problems and contact our Customer Relations need treatment, you should contact your General Practitioner (GP) in the Team between 8am and 8pm, first instance. Monday to Friday (excluding bank • If you, or the person you are concerned about, are being seen by our holidays) on: services, you should have a crisis care plan in place that provides you Tel: 0800 953 0045 with all the advice you need on who to contact in a crisis. If you are Text: 07985 883 509 unsure you can call: Fax: 0121 678 4456 • Your care coordinator during office hours. Email: customerrelations@ • Our Customer Relations Team between 8am and 8pm, Monday to bsmhft.nhs.uk Friday (excluding bank holidays) on 0800 953 0045. • Our 24 hour on 0121 301 0000 outside of the hours shown above. Keep up to date with • SANE runs a helpline and is available to speak to people with mental our Trust on social health problems, 365 days a year, between 6pm and 11pm. Tel: 0300 304 7000. Website: www.sane.org.uk. media • Samaritans are available to speak to anyone 24/7. Freephone: 116 123. Follow us on Twitter @BSMHFT Website: www.samaritans.org. or like our Facebook page: • NHS 111 – The NHS 111 service is a Freephone telephone advice service www.facebook.com/bsmhft for people to call when you need urgent medical help www.bsmhft.nhs.uk but it’s not a life-threatening situation. Freephone: 111.

15 Photography corner

Winner African landscape by Erik Evenson

How you can enter Photos can be colour or black and white images, must not feature people and must be the photographer’s own work. Digital entries should not be larger than 4MB. The best entries will receive a £30 gift voucher and will be printed in Trust Talk. Deadline for entries is 15 June 2017. Please send your email Runner ups entries to: [email protected]. If submitting hard copies, please send Top: Morning Glory by Robert Walton them to: Photography Corner, Communications Department, FREEPOST Plus Bottom: Table Top Mountain in Cape Town, South RRXE-GTKC-GRBZ, BSMHFT, 50 Summer Hill Road, Birmingham, B1 3RB. Africa by Rio Richards

Coffee break

Word search s u r n d l e e a g a l Anagrams Words to find: t m o e e i u y n i a h Below are 10 words which are linked digital r b a e a t g i v n w u to features in this issue of Trust Talk. humbling Can you figure out what they are? occupational e r o r r s d i o n h m 1. amdlira 6. htacm reassure a e s i t r s i t o e b 2. npphprctisieae 7. eneomso rewarding 3. uocanstnlt 8. madanirt smartphone m l v o a p t u e a r l 4. mirnontneev 9. lhngootcey society 5. rorvgeons 10. uveiedln streamline l l e w c a h a r e l i umbrella i a e o p i n o e e l n virtue

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match, someone, tamarind, tamarind, someone, match,

o c c l m m e g y t r h governors, environment, consultant, o n e p t i r l i t e l apprenticeship, admiral, Answers:

16 TT0057-052017