ILO Jakarta Special Edition on Bintuni December 2017

Unlocking the Economic Potential Bintuni Bay Area Youth to youth empowerment: Unlocking the potentials of Bintuni Bay Area, West

The programme provides internship opportunities for university students to upgrade and improve the operational systems and human resources of local companies by providing assistances in designing a better working system, including necessary instruments required by the companies. This programme is conducted in collaboration with Student Job, a youth network, and the Association of Advancement of Small Business (PUPUK).

2 THIS special edition of “Human Stories and Best Practices” documents and compiles inspiring and life- changing experiences from university students of Java island participating in the internship programme to share knowledge and expertise with people of Papua in Bintuni Bay Area, particularly Papuan youths.

To promote employability and entrepreneurship among Papuan youths in Bintuni Bay Area of , the ILO and BP, one Area: 20,841 km² of the world’s leading oil and Province: West Papua gas companies, has developed Youth to Youth Empowerment. a public-private partnership. Population: 60,489 (2014) This programme focuses on The aim of this partnership is to knowledge sharing and skill strengthen and enhance business development from university management and development students/college graduates ...... the ILO and BP has of three companies facilitated and to assist the Papuan youths in developed an internship established by BP in Bintuni area. Bintuni Bay Area. programme named Youth Under the Tangguh Indigenous The programme provides to Youth Empowerment. Development Programme internship opportunities for (TIEDP), BP in collaboration with university students to upgrade its local implementing agency, and improve the operational a leading electronic company has facilitated the development systems and human resources of based in the capital city of and start-up of enterprises, these companies by providing Jakarta. namely: assistances in designing a better Under the internship programme, • PT Subitu Inti Konsultan (PT working system, including six university students are sent to SIK), a business development necessary instruments required by West Papua to provide assistance service and training provider. the companies. This programme is conducted in collaboration and build the management • PT Subitu Kreasi Busana (PT with Student Job, a youth system in industrial engineering, SKB), a garment business. network, and the Association of human resources, marketing Advancement of Small Business communications, accounting and • PT Subitu Karya Teknik (PT (PUPUK). business legal. Meanwhile, a total SKT), an air conditioning of 12 young Papuan technicians service business. In addition, the programme are sent to Jakarta to join the provides skills training air conditioning service skills opportunity for Papuan youth training. ] To further improve and enhance working at PT SKT to enhance business management, their technical skills in air administration and development, conditioning service at the the ILO and BP has developed training center of Yayasan an internship programme named Matsushita Gobel ,

3 Abdul Rahim Bauw: Continue learning and strive to be more skilled

Being able to join the skills training in Jakarta has made Abdul Rahim the first certified technicians in Bauw striving for more. He wishes to continue learning and improving his Papua. This has also made PT SKT working skills as an air-conditioner technician. the first company in Papua with certified technicians that provide Abdul Rahim Bauw, 23 years professional air-conditioning old, one of the indigenous services with after-service and – Papuan technicians at the PT sale supports. Subitu Karya Teknik (PT SKT), “The technicians are now an air conditioning service more independent and skillful. business located at Bintuni Bay Before I have to accompany Area, carefully places his air- and guide them performing conditioning cleaning equipment their tasks. Now, they already back to the storage room. He can manage and perform their neatly arranges the equipment tasks themselves. They can also and reports his working schedule directly interact with customers for administration. and solve the problems they face Abdul is one of 12 young Papuan with the customers themselves,” technicians who just returned explained Achmadi, Operational from the capital city of Jakarta Manager of PT SKT, who is after joining the 3-week skill in charge of supervising the training and certification at technicians. the training center of Yayasan I have learned new skills Everyday Abdul is capable Matsushita Gobel Indonesia, and gained new knowledge of performing two orders, a leading electronic company depending on the location. based in Jakarta. when participating in the skills training. I liked the As an unemployed youth Abdul went to Jakarta with his five training atmosphere and before working at PT SKT, he fellow workers, joining the first really appreciates the skills appreciated the competent batch of skill training from end development and certification of September to early October instructors that had ensured opportunities that he has 2017 for installing, maintaining all the trainees be capable in received. and repairing home appliance following and understanding After four months being the SKT air conditioner. Meanwhile the training materials. technician, he desires to continue under the second batch, another learning and improving himself. six technicians were sent to “I strive to continue improving learn more about industrial air on the Indonesia’s National Work my skills. I want to go to the next conditioners in October 2017. Competence Standard (SKKNI) level and improve my repairing by the National Authority for His hard work yielded a result with skills. I want to be a more skilled Profession Certification (BNSP). Abdul being the best student worker,” he wished. ] and the highest score. He has The certification has made Abdul also passed the examination and his other 11 fellow workers and has gained a nationally recognized certification based

4 Muhammad M. Habibi: Smoother transition from university to the world of work

The internship programme in During the internship, he Bintuni Bay Area of West Papua was assigned to develop has changed the perception of an instrument of selection Muhammad M. Habibi about and management of human Papua. He is even transformed and resources for the two start-up becomes more appreciative with companies established and the Papuan culture. facilitated by BP: PT Subitu Inti Konsultan (PT SIK), a business When learning about the 3-month development service and internship opportunity in Bintuni training provider and PT Subitu Bay Area, West Papua, without Kreasi Busana (PT SKB), a any hesitation, Muhammad M. garment business. Habibi, 23 years old, sent his application and turned down He soon learned that it was not other job offer that he received. easy to develop and introduce a Majoring in psychology, he was a more systematic human resource fresh graduate from Diponegoro management for the indigenous University, Semarang, Central Papuan workers. Most of the Java. workers have a low educational level, are not used to work The internship programme is a schedules and habits as well as joint ILO-BP programme named have a lack of understanding Youth to Youth Empowerment, about work ethics. aimed to assist Papuan youth in Bintuni Bay Area with knowledge “Punctuality, working schedules sharing and skill development and absenteeism were the most by university students/college challenging matters for the local graduates. This programme workers here. They need to be is conducted in collaboration constantly assisted, particularly with Student Job, a youth at the beginning and I learned network, and the Association of that I should convey my Advancement of Small Business messages about various official (PUPUK). matters in terms and languages that they could understand,” told Habibi.

During his interaction with I never imagined that I local Papuans, he learned would go to Papua for that most of the workers were an internship. This is the highly motivated to learn and experience of a life time to work. He also learned that and I could not pass this. Papuans were the opposite of I want to enrich myself by stereotypes that he often heard learning, interacting and in his hometown, Semarang. adapting with Papuan “The more I know them, I culture and condition. was surprised how kind and

5 approachable they are. They are following working procedures and according to the schedule,” he also motivated to learn. They schedules. Before it was common admitted. just need to be assisted more to have high absenteeism after Learning from his experience constantly and they need time to pay day. Now, they understand during this 3-month internship, get used to working schedules that they have obligation to the Habibi believes that he is now and habits. I also learned so company and customers,” he said more ready to enter the real world much from them and be more Armin Kaitam, 23 years old, one of work. “I have blessed to have appreciative with their way of of young Papuan technicians of this opportunity. This is my first living and culture,” he added. PT SKT, said that he has been experience dealing with human Achmadi, Operational Manager working for PT SKT for four resource issues. If I can survive of PT SKT, appreciated the months. Every day he can perform here in Papua, I will definitely assistance given to strengthen one or two orders, depending survive in Java. This experience the office management system. on the location. “I have learned has made my transition from He admitted that some habitual about work responsibilities to university to the world of work changes have happened. “The be in and out of the workplace easier,” he concluded. ] technicians are more discipline in

M. Ken A. Irwansyah: Breaking the traditional customs, empowering local women

An opportunity to empower local a garment printing business, in helped improving the operational women in Bintuni Bay Area of Bintuni Bay Area, West Papua. All system of PT SKB for the last West Papua has motivated M. Ken of the 21 seamstresses gathered three months. A. Irwansyah to continue sharing together in the production PT SKB is one of the three what he has learned from the area, listening attentively to the start-up companies under university. morning briefing presented by the Tangguh Indigenous Wawan Karwana, the Operational The time was about 8.15 am on Development Programme (TIEDP) Manager of PT SKB, and Ken Wednesday, 4 October, at PT established and facilitated by A. Irwansyah, an intern who has Subitu Kreasi Busana (PT SKB), BP in collaboration with its local

6 implementing agency. The other that should be borne at the “I now come to work earlier as I two companies are: PT Subitu workplace,” told Ken. know that I have to be on time Inti Konsultan (PT SIK), a business at work. I am more careful when An office visit programme was development service and performing my work. I clean then conducted by inviting training provider and PT Subitu and tidy my working station workers’ family members to the Karya Teknik (PT SKT), an air as well as am more capable of office. The family members were conditioning service business. managing my work flow, filling given a tour around the office, the required reporting forms Wawan reminded about the work were shown the working station and interacting with customers schedules and targets, while where their family member works or clients,” exclaimed Herda, Ken, 21 years old, motivated every day and were introduced adding that she has learned a lot them to continue upholding the to work environment and and be more competent. work ethics and following the atmosphere. procedures. The morning briefing With her improved skills, she In addition, motivational sessions was concluded with prayer before even has a dream for her future. were conducted by inviting all the workers went back to their “Because of my work I could go community and religious leaders. own work station. to Bandung, West Java, to learn These leaders provided better how to sew. I hope that I can “All the workers here are already understandings to the workers open my own business someday like my family. I feel emotionally about the meaning of job and and become the supplier for PT attached to them. I can talk to work. The sessions also included SKB,” she added. them and they know that they supervisors and managers who can openly talk to me. This is have long stayed in Papua and Positive changes and really a life-time experience for improvements that start to me not only I can apply what I happen are priceless for Ken. With better have learned at the university, but After finishing the 3-month I have also learned from them,” understanding and internship, he hopes that he said Ken, who is still finishing his stronger support from could continue the internship for last semester at Maulana Malik their families, Papuan the second-term. “I just want to Ibrahim State Islamic University of workers are now finish what I have started. This Malang, East Java. more motivated and is the foot-print that I want to leave here,” he said. Majoring in psychology, Ken disciplined. They can be was assigned to strengthen more focused to their The internship programme is a work ethics of the employees responsibilities at work. joint ILO-BP programme named and enhance working spirits They have also taken Youth to Youth Empowerment, and motivation. He learned that pride in their work. aimed to assist Papuan youth in most of the woman workers still Bintuni Bay Area with knowledge faced difficulties in balancing sharing and skill development are closed with local communities between workplace and family by university students/college of Bintuni. responsibilities. In addition, graduates. This programme working women are not yet Herda Nega, one of the is conducted in collaboration common in Bintuni Bay Area. The indigenous Papuan workers, with Student Job, a youth role of women are still limitedly to greatly appreciated the assistance network, and the Association of take care of their families. given by the university interns. Advancement of Small Business Before working at the PT SKB, (PUPUK). ] “To break this traditional custom, she opened a small food stall. we have tried to find ways She has now worked for two years that could be motivated not and she admitted she has noticed only the workers but also their an improvement in her work families. Their families should performance and motivation. also understand the obligations

7 Baptista Ezra D. Suryananda: Making digital and traditional marketing work together

As part of the millennial Ezra, he was used to be generation, Baptista Ezra D. This is a challenge that called, was one of the interns Suryananda has grown alongside has really opened my eyes participating in the joint ILO- advancements in technology and and pushed me to learn BP apprenticeship programme media platform. Yet, he made named Youth to Youth about the conventional it work for Bintuni Bay Area by Empowerment for three months, combining digital and traditional marketing that I am not aimed to assist Papuan youth in ways of marketing. used to. I used to work Bintuni Bay Area with knowledge fast with social media sharing and skill development and everything is about by university students/college Yuliance Trorba, customer relation digitalization. graduates. This programme staff at the retail shop of PT is conducted in collaboration with Student Job, a youth Subitu Kreasi Busana (PT SKB), implementing agency. The network, and the Association of a garment printing business, in other two companies are: PT Advancement of Small Business Bintuni Bay Area, West Papua, was Subitu Inti Konsultan (PT SIK), a (PUPUK). busy updating the customers and business development service and marketing registration records of training provider and PT Subitu Majoring in business PT SKB. Together with Baptista Karya Teknik (PT SKT), an air administration with specialization Ezra D. Suryananda, an intern in conditioning service business. in Marketing at the University charge of marketing development and programme, she ensured that detailed contacts and information of each customer were well- registered.

PT SKB is one of the three start-up companies under the Tangguh Indigenous Development Programme (TIEDP) established and facilitated by BP in collaboration with its local

Editorial

Editor-in-Chief: Michiko Miyamoto ILO Jakarta Office Menara Thamrin Building, Level 22 Executive Editor: Gita Lingga Jl. M. H. Thamrin Kav 3, Circulation: Budi Setiawati Jakarta 10250, Indonesia Ph. (62-21) 391-3112, Gita Lingga, Tendy Contributors: Fax (62-21) 310-0766 Gunawan Email: [email protected], Design & Production: Balegraph Website: www.ilo.org/jakarta

8 of Indonesia, Ezra was assigned “This is a challenge that has really customers,” he said. Some other to develop marketing plans, opened my eyes and pushed me marketing plans included the researches and activities. He was to learn about the conventional marketing event on sports like also assigned to improve the marketing that I am not used to. Subitu Cup and the development registration system particularly for I used to work fast with social of customer loyalty cards. customers and cliental services. media and everything is about He was also inspired the digitalization,” he recalled. “My main assignment during this marketing staff of Subitu to be internship was to improve market He was then created some more persuasive and talkative demands for garment products innovative marketing ideas, persuading customers to buy the produced and to enhance the combining traditional and products. “I conducted a role brand awareness of Subitu,” told digital marketing strategies. In play on how to offer the products Ezra who is now in his last year of addition to open stands during and how to identify markets. We college. public events and to directly visit have a good response from local governmental offices to offer the Papuans who also take a pride in Yet, he soon realized that it was products, he also conducted sales Subitu products as locally made not an easy task. As part of the event through social media. products in Papua,” Ezra said, millennial generation who have adding the internship has made grown alongside advancements in “With the help of PT SKB staff, him learnt more about Papua and technology and media platform, we promoted our sales using more independent. ] Ezra learnt that he had to switch our own social media accounts his marketing strategy by going and we were surprised with the back to the traditional marketing. enthusiasm and responses from

9 Ismid Maulana: Inspired to improve competitiveness of Indonesian SMEs

Inspired by the openness and Subitu Kreasi Busana (PT SKB), management system and facility enthusiasm of workers he met in a garment printing business, in requirements, quality control, Bintuni Bay Area of West Papua Bintuni Bay Area, West Papua. production flow and occupational during his internship programme, safety and health. Majoring in PT SKB is one of the three Ismid Maulana is challenged management manufacture, he is start-up companies under to transfer his knowledge and now enrolled in master degree of the Tangguh Indigenous expertise to other SMEs. Gunadarma University of Jakarta. Development Programme (TIEDP) established and facilitated by The internship programme is a BP in collaboration with its local joint ILO-BP programme named “Fill in the stock card every time implementing agency. The other Youth to Youth Empowerment, we receive new materials, and two companies are: PT Subitu aimed to assist Papuan youth in please attach this tag to products Inti Konsultan (PT SIK), a business Bintuni Bay Area with knowledge that should be returned to the development service and sharing and skill development production unit for repair,” training provider and PT Subitu by university students/college explained Ismid Maulana, an Karya Teknik (PT SKT), an air graduates. This programme intern in charge of the production conditioning service business. is conducted in collaboration system and control, to Penina with Student Job, a youth Wersin, an indigenous Papuan Participating in a 3-month network, and the Association of staff who is in charge of quality internship programme, Ismid Advancement of Small Business control and inventory at PT was assigned to improve (PUPUK).

10 . move around or even move from The internship programme I feel a challenge to room to room to finish their tasks. has brought positive changes provide assistance to The operational system is now to Ismid. “I learn to be more SMEs as the backbone well-ordered and effective,” he persuasive and to be more of the Indonesian said. personal,” he said. He is also inspired to learn more about economy. I learned that More effective work procedures methods to assist small-sized and the workers are eager are also felt by Penina. She was medium-sized enterprises in the to learn and they are used to make her own system, country to be more competitive managing her own tasks. But willing to participate. and productive. They just need time and now, with new recording and assistance. And, I am registration system, she can do “I feel a challenge to provide her work faster and easier. assistance to SMEs as the interested to learn more backbone of the Indonesian “Now we have three registration about SMEs. economy. I learned that the books for orders, retails and workers are eager to learn and materials. We have daily and they are willing to participate. monthly reporting systems. “I just finished my internship at They just need time and the United Tractor and was about to start my thesis when I learnt about this valuable opportunity to work in Papua. This is like a dream comes true for me as I never imagine myself working in Papua and this is also the farthest travel I have ever done domestically,” told Ismid.

For the internship, he developed standard operational procedures for six production units of PT SKB. He also rearranged the production flows and lines as well as the implementation of OSH, particularly the usage of safety gears. As a result, no more chaos of samples, threads and patterns scattered around the workspaces. A neat storage room and systematic production lines have been created to make it easier for workers to access materials they need to meet work orders.

Wawan Karwana, Operational Manager of PT SKB with 20- year experience working as garment business development, We also have tags to separate assistance. And, I am interested appreciated the systematic rejected products and products to learn more about SMEs,” he production lines created. “With that can be repaired. These concluded.. ] more systematic production flows systems improve the quality of and lines, workers did not have to the products,” she added.

11 Enhancing the entrepreneurship spirit of Papuans in Bintuni Bay

As part of the effort to unlock and enhance the entrepreneurship spirit of indigenous Papuans in Bintu Bay area, the ILO in collaboration with BP and PUPUK, conducted a Training of Trainers (ToT) on Start and Improve Your Business (SIYB) in October 2017. Around 22 participants from various organizations participated in the ToT.

The participants expressed their appreciation to the participatory training methods and practical exercises. They were also committed to conduct follow-up action plans presented at the end of the ToT. Most of the participants pledged to continue disseminating what they have learnt to beneficiaries in surrounding villages of Bintuni Bay Area.

The ILO’s SIYB programme is an easy-to-use business management skills training programme that strengthens the capacity of local business development service (BDS) providers to effectively and independently implement business start-up and management training for small-scale entrepreneurs. In Indonesia, the SIYB programme was introduced in 2002. ]

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