Sheltered Housing in Independent living with added security for the over-60s

Contents

What is sheltered housing? 4-5 What to expect 6-7 Who can apply? 8 What will I pay? 9 What happens next? 10 List of council sheltered housing schemes 12-13 List of housing association schemes 14-15 Useful contacts 16 Contents What is sheltered housing?

Harrow Council’s sheltered housing is for people aged 60 and over. There are 17 schemes with a mixture of self-contained one-bedroom and studio purpose-built flats with communal gardens.

Typically each scheme has:

• 32 flats • 3 floors (with lifts to all floors – except Harrow Weald Park) • Secure door entry system and CCTV.

Sheltered housing enables older people to lead independent lives, with support when it’s needed. It may also suit people who live independently with help arranged by Social Services.

Sheltered housing tenants have the same rights as any other council tenants, except for the right to buy.

Some of the benefits of sheltered housing:

• Good quality supported housing • Independence • A home for life • Security • Remaining part of a community • Your own front door • Peace of mind, with help on hand • Limited free parking What is sheltered housing?

4 What facilities and services are available?

In Harrow Council’s sheltered housing schemes, you will find:

• A communal lounge • A laundry room • Social activities and outings • A guest room (except Goddard Court) for friends and relatives • Visiting services such as libraries and hairdressers • Central heating and constant hot water • Emergency alarm service • Staff on site for several hours Monday to Friday

• A service to help with things such as claiming benefits, What is sheltered housing? filling forms, reporting repairs or accessing health services • 24/7 call out service • Cats and dogs allowed under certain conditions

Edwin Ware Court Harkett Court

Harkett Court Going Digital workshop 5 What to expect transform thecommunal garden area duringthesummer. Quite afew schemeshave active volunteers whohelp get information toenhance your day-to-day lives. it easytoconnectwithfriendsandfamily, and accessservices training. All schemeshave WiFi incommunal lounges, making We tenantstogetonline, support withworkshops and first 12hoursoflabourare free. A handypersonisavailable outsmalljobs–andthe tocarry when needed: e.g. duringperiodsofillnessortravel difficulties. guest room for relatives orfriendsavailable for asmallcharge All butoneofoursheltered schemes(Goddard have Court) a transport. There islimitedfree parkingatallsites. the sheltered schemesare closetolocalshopsandpublic There isacommunal garden withapatioarea andmostof are liftsinallblocksexceptthoseatHarrow Weald Park. refrigerator. All flatshave centralheatingandhotwater. There All kitchens, exceptatHarrow Weald Park, have acooker and bathroom. The studioflatshave thesame, from apart alounge. All one-bedroom flatshave abedroom, lounge, kitchenand What toexpect website, shoponlineandsend Mrs Shaida Khan, of Grange Court, with Attigo trainer Skype, go ontheHarrow training. Ihave learntto 6 “I’ve really enjoyed the photos tomy family.”

Social Life

Social events organised for tenants include bingo, coffee mornings, prayer meetings, cultural celebrations, gentle exercise, social evenings and day trips. Staff will also help tenants organise their own social events if desired. Howard Coleman of John Lamb Court and Kenneth Gustad of Tapley Court

Added Security for Your Peace of Mind

Each flat has an emergency alarm cord, its own lockable front door as well as a main electronic door entry system and CCTV.

Scheme Coordinators manage the building and communal areas and Support Coordinators are on hand to provide individual support when needed. What to expect Providing support and housing management services enables Sheltered Housing tenants to live as independently as possible, for as long as possible, in their own homes.

Harrow Sheltered Residents Association (HSRA)

There is a well-established Harrow Sheltered Residents Association (HSRA) that meets quarterly. This ensures the 500+ sheltered residents have a voice with Harrow Council. HSRA discusses how to improve services and residents’ well- being. Each scheme votes for two Tenant Representatives, who sit on HSRA and bring back information to their scheme.

7 Who can apply? public transport orotherfeaturespublic transport thatare toyou. important check how nearthesheltered schemeistolocalshopsand It mightbeadvisabletovisitthearea you are interested inand Making yourchoice some housingassociations. Call02084241093for details. association vacancies. You canalsoregister separately with accommodation you willbeeligiblefor mosthousing When you are registered withthecouncilfor sheltered housing schemes? What abouthousingassociationsheltered Friday between 9am-5pm. (Locata enquiries). Linesare openMon, Tues, Thurs and If you helporadvice, need further pleasecall02084241093 www.locata.org.uk/harrow you needtoregister tomove toSheltered Housingvisit If you are 60years orolderandlive intheBorough ofHarrow Who can apply? John LambCourt 8

What will I pay? 9 What will I pay? I will What Other costs use. the electricity you for will be billed individually You own your installing for and pay to arrange will need You telephone or internet. home contents own out your advised to take are You cost low any about to tell you happy Staff will be insurance. available. schemes that are TV Licence will need to a television aged under 75 who have Tenants rate for at reduced which is offered TV Licence, a for pay housing tenants. sheltered Service charge the keeping for makes This is the charge that the Council be able to claim may You and secure. safe building clean, or all of this charge.Housing Benefit to help with some Water rates Water in some cases, the tenant or, by either paid directly These are to the water supplier. payment the council for collected by Facilities charge all water for gas central heating and hot This charge covers the charge where Park, Weald Harrow of the schemes except (water is heated electrically). heating only central covers Rent the for Association Housing the Council or by Charged be may you income, on your Depending accommodation. rent. of Benefit to help with the cost entitled to Housing What happens next? other bidders willbeinvited toview, incaseofrefusals. The highestprioritybidder willbeoffered theproperty. Four Bidding will begiven aband (usually B). housing: A+, A, B, CandC-. You indicate your priorityfor There are five bandswhich Priority banding them. properties andplace “bids” for You canthen seeallavailable choice-based lettingsscheme. with “Locata”, West London’s automatically beregistered housing register andyou will name willbeputonthe If you are suitable, your Registration accommodation you need. housing issuitableandthetypeof to discusswhethersheltered Co-ordinator willvisityour home A Sheltered HousingSupport Visit are eligiblefor sheltered accommodation. Officer willassess your application anddecidewhether you After you apply for sheltered housing, aHousingOptions Assessment What happensnext? 10 • • • • • • • • • • helping tenants: are responsible for Coordinators Support Coordinator? What isaSupport concerns raise safeguarding access otherservices deal withdebt transport apply for andbook independence maintain and care packages aids andadaptations access assessmentsfor access mealservices achieve betterhealth claim the right benefits views heard have theirneedsand What happens next? 11 Boothman House together life enjoying High priority moves and cash incentives High priority moves and cash or four- three- a two-, from a council tenant moving are If you be entitled to a cash incentive may you property, bedroom If you Scheme. Under-Occupation under the council’s payment and pay move your also help to arrange the council will qualify, to move enable you A+ to in Band will also put you We it. for housing scheme. to a sheltered quickly more For more information or an informal chat, call the Housing chat, or an informal information more For on 020 8424 1093. Options Officer If you cannot place your own bids, your Housing Officer will Officer will Housing your bids, own place your cannot If you help and advice. be able to provide Waiting time Waiting is 12 in Harrow housing sheltered for wait average The your restrict If you months. be as soon as 6 but it can months, longer than average. wait may you of choice, or scheme area Harrow Council schemes 17. 16. 15. 14. 13. 12. 11. 10. 9. 8. 7. 6. 5. 4. 3. 2. 1. Location ofHarrow Council’s sheltered housingschemes: housing schemes List ofsheltered

Middlesex, HA86NQ William Allen House, BuckinghamRoad, Edgware, HA1 3RJ Thomas Hewlett House, Close, Hartington Hill, Sudbury Tapley Court, StJohns Road, Harrow, , HA12HZ Sinclair House, UxbridgeRoad, , HA73NH Middlesex, HA37JJ John LambCourt, The Byeway, , Harrow, HA3 6RS Harrow Weald Park, Brooks Hill, Harrow Weald, Middlesex, HA2 9BD Meadfield, Stiven Crescent, SouthHarrow, Middlesex, Harrow, HA37EY Harkett Court, Harkett Close, Flat1-49 Wealdstone, HA2 0NR Grange Court, Road, Northolt SouthHarrow, Middlesex, Graham White House, Warneford Road, London, HA39JH Goddard Court, DobbinClose, London, HA37LP Edwin Ware Court, Crossway, , HA53UJ Durrant Court, 229HighRoad, London, HA35EE Cornell House, 13HamiltonCrescent, Harrow, HA29JY Boothman House, 65MoorhouseRoad, Kenton, HA3 9JE Belmont Lodge, Blackwell Close, Harrow Weald, HA36JX Alma Court, HornbuckleClose, Harrow HA20YE 12 Harrow Council schemes . ´ 4 5 7 6 0 1 2 3 o 1 2 3 4 5 6 8 7 9 1 1 1 1 1 1 1 1 N e r ...... a ...... e ...... w ...... s ...... e g ...... u ...... s d ...... e o .. k ...... u E ...... t. r .. t .. s .. .. . 7 r ...... o .. t. a s .. H .. u e 1 .. r .. u ...... a .. tt s .. o y .. u .. o H .. .. t. .. P .. r .. E e e u .. r ..

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S © List of housing association schemes As well as the Council’s sheltered housing schemes listed on page 12, housing associations also offer sheltered housing in Harrow at the following locations. See page 8 for contact details.

Anchor Trust 1. Weall Court, School Lane, Pinner, HA5 5PG 2. Oakmead Court, Valencia Road, Stanmore, HA7 4UZ Asra Housing Group 3. Willow Court, College Hill Road, Harrow Weald, HA3 7HD Jewish Community 4. Gordon Court, Stonegrove, Edgware, HA8 7TQ Harrow Churches 5. Gillian House, Elms Road, Harrow Weald, HA3 6BU 6. St. Barnabas Court, Long Elmes, Harrow Weald, HA3 6NF 7. Wolstenholme, Rectory Lane, Stanmore, HA7 4AQ 8. Paxfold, Elizabeth Gardens, Stanmore, HA7 4UG Genesis 9. Cymbeline Court, Gayton Road, Harrow, HA1 2HN 10. Radnor Court, Kenton Lane, HA3 7HL Sanctuary Housing 11. Duncan House, Northolt Road, , HA2 8JX Home Group 12. Alexander Court, Honeypot Lane, Stanmore, HA7 1HH Network Homes 13. Parkfield House, Headstone Lane, Harrow Weald, HA2 6NQ

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© Useful numbers & email addresses

Adult Social Services Harrow Careline Harrow Council (personal alarms and 0208 901 2680 pendants) Out of hours: 0208 863 5611 020 8861 3242 [email protected] [email protected]

Age UK (Harrow) Harrow Leisure Centre 0208 861 7980 020 8901 5980 [email protected] [email protected]

Citizen Advice Bureau Harrow Shopmobility 020 8427 9477 020 8427 1200 [email protected] harrowshopmobility@ gmail.com Dial-A-Ride 0343 222 7777 Harrow Taxicard [email protected] 020 8901 2680 concessionarytravel@ Harrow Association of Disabled harrow.gov.uk People (HAD) 020 88619920 Northwick Park Hospital 020 8864 3232 Harrow Community [email protected] Transport 020 8427 6619 Community Mental Health [email protected] 020 8424 7701