Collaborating Outside the Box: Working Together to Serve Students Through Unique Campus Partnerships

Kristin D. Kushmider, PhD Katelyn Rossler Agenda

Item 1 • Presenter Information & Backgrounds

Item 2 • University Information & Statistics

Item 3 • Unique Aspects and Challenges

Item 4 • Strategies for Success

Item 5 • Opportunities for Your Campus

Item 6 • Case Examples and Questions Who Are We?

• Kristin D. Kushmider, PhD, LPC, NCC – Director of the Office of Case Management & CARE Team • Katelyn Rossler, MA Counseling candidate – Case Manager, Graduate Assistant • Office of Case Management • CARE Team Setting

• Downtown Denver – Urban – Diverse – Non-traditional students – Non-traditional reporting structure • Anschutz Medical Campus – Non-traditional – Professional and ethics codes – Competitive culture and environment Downtown Denver Campus Anschutz Medical Campus Tri-Institutional Center

• Auraria Higher Education Center (AHEC) – Community College of Denver – Metropolitan State University – University of Colorado Denver

• Tri Institutional BIT – CART, Auraria Campus Assessment and Response Team Statistics

• Auraria Campus – 150-acre campus – Collective student population is nearly 44,000 with additional 5,000 faculty and staff • CU Denver Students – 18,000 students; approximately 14,000 at Denver Campus and 4,000 at AMC – 57% undergraduate; 43% graduate or professional – Programs on campus Case Load

• CARE Team Reports

–2012-2013 • 198 reports

–2013-present • 157 reports Unique Aspects

• Overlap between institutions • Dual programs • Campus Village (CVA) • Young institution • Transition from primarily graduate programs to undergrad programs • Recent high profile event Challenges Faced

• Faculty differences on the medical campus versus downtown campus • Professional Schools on the Medical Campus handle their own student issues • Schools and Colleges downtown also attempt to handle issues and concerns internally • Withdrawal process • The perception that student faculty / staff/ advisor conversations are confidential • Meeting the needs of our students on campus and in the community Strategies for Success

• Relationship management – Who’s on your side • Where do you get the support you need – Administration – colleagues • Community – Visibility – Transparency • Who’s who – Are the right people around the table Holistic Approach

• Effectively building and maintaining relationships • Administrative buy-in • Getting others to feel invested • Following up with those involved Holistic Approach

Faculty / Staff or Other

Follow up Student

Close the gap System What’s worked for us may work for you!

• Getting support from your administration, make sure they see the value in our work. • Use any data you can collect to support your efforts • Case management and retention / graduation support • Get others to buy in to what you’re doing • What makes your institution unique? What will you need to successfully serve your students? Thoughts, suggestions, and questions from others… WHAT ARE WE MISSING? Case Examples Questions?