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Oracle Collaboration Suite 10G Dear Reader, Pro CYAN YELLOW MAGENTA BLACK PANTONE 123 CV BOOKS FOR PROFESSIONALS BY PROFESSIONALS® THE EXPERT’S VOICE® IN ORACLE Companion eBook Available Pro Oracle Collaboration Suite 10g Dear Reader, Pro Oracle Collaboration Suite is an immensely powerful set of workplace applica- Suite 10 Collaboration Oracle tions. But no one ever said that powerful products must be easy to manage, even though they may be easy to use. Whether your implementation of Oracle Collaboration Suite is for maximizing the productivity of a dozen staff members Pro or for running a whole country, there is a vast amount of knowledge needed: Author of about the products themselves, the server technologies on which they run, the international standards for communications on which they rely, and the nitty- Oracle Database 10g OCP gritty details of installing and maintaining the environment. Certification All-in-One Exam Guide A problem many technical staff face when they begin working with Oracle Collaboration Suite is that of being unable to see the forest for the trees. There Oracle are so many technologies and components involved that it can be challenging to know where to begin. This book is that starting point. It first provides an overview of Oracle Collaboration Suite, describing the suite as a whole as well as its many components, and relating it to the server technologies, to network architecture, and to business needs. Then the book delves into the considerable detail involved in configuring components for use. Collaboration I’ve been working with the products that make up Oracle Collaboration Suite from the earliest releases—I wish a book like this had been available back then. John Watson Suite 10g Join online discussions: forums.apress.com FOR PROFESSIONALS BY PROFESSIONALS™ A complete reference to administering Oracle Collaboration Suite Companion eBook See last page for details g on $10 eBook version ISBN 1-59059-679-X 90000 John Watson www.apress.com Watson Shelve in Oracle 6 89253 59679 1 9 781590 596791 User level: Intermediate this print for content only—size & color not accurate 7" x 9-1/4" / CASEBOUND / MALLOY (0.9375 INCH BULK -- 464 pages -- 50# Thor) 679Xfm_final.qxd 8/24/06 11:24 PM Page i Pro Oracle Collaboration Suite 10g John Watson 679Xfm_final.qxd 8/24/06 11:24 PM Page ii Pro Oracle Collaboration Suite 10g Copyright © 2006 by John Watson All rights reserved. No part of this work may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage or retrieval system, without the prior written permission of the copyright owner and the publisher. ISBN-13: 978-1-59059-679-1 ISBN-10: 1-59059-679-X Printed and bound in the United States of America 9 8 7 6 5 4 3 2 1 Trademarked names may appear in this book. Rather than use a trademark symbol with every occurrence of a trademarked name, we use the names only in an editorial fashion and to the benefit of the trademark owner, with no intention of infringement of the trademark. Lead Editor: Jonathan Hassell Technical Reviewer: Jonathan Ives Editorial Board: Steve Anglin, Ewan Buckingham, Gary Cornell, Jason Gilmore, Jonathan Gennick, Jonathan Hassell, James Huddleston, Chris Mills, Matthew Moodie, Dominic Shakeshaft, Jim Sumser, Keir Thomas, Matt Wade Project Manager: Julie M. Smith Copy Edit Manager: Nicole LeClerc Copy Editor: Jennifer Whipple Assistant Production Director: Kari Brooks-Copony Production Editor: Katie Stence Compositor: Linda Weidemann, Wolf Creek Press Proofreader: Liz Welch Indexer: Brenda Miller Artist: April Milne Cover Designer: Kurt Krames Manufacturing Director: Tom Debolski Distributed to the book trade worldwide by Springer-Verlag New York, Inc., 233 Spring Street, 6th Floor, New York, NY 10013. Phone 1-800-SPRINGER, fax 201-348-4505, e-mail [email protected], or visit http://www.springeronline.com. For information on translations, please contact Apress directly at 2560 Ninth Street, Suite 219, Berkeley, CA 94710. Phone 510-549-5930, fax 510-549-5939, e-mail [email protected], or visit http://www.apress.com. The information in this book is distributed on an “as is” basis, without warranty. Although every pre- caution has been taken in the preparation of this work, neither the author(s) nor Apress shall have any liability to any person or entity with respect to any loss or damage caused or alleged to be caused directly or indirectly by the information contained in this work. The source code for this book is available to readers at http://www.apress.com in the Source Code/ Download section. 679Xfm_final.qxd 8/24/06 11:24 PM Page iii I want to thank the light of my life, Silvia, for looking after me while I wrote this. Our cats and dogs tried to help, too. 679Xfm_final.qxd 8/24/06 11:24 PM Page iv 679Xfm_final.qxd 8/24/06 11:24 PM Page v Contents at a Glance About the Author . xix About the Technical Reviewer . xxi Introduction . xxiii ICHAPTER 1 Functionality and the User Interface. 1 ICHAPTER 2 Oracle Application Server Architecture and Components . 31 ICHAPTER 3 Oracle Collaboration Suite Architecture. 61 ICHAPTER 4 Planning the Deployment and Installation . 81 ICHAPTER 5 Management and Control Utilities . 101 ICHAPTER 6 Applications, Users, and Identity Management. 137 ICHAPTER 7 Configuring Calendar . 163 ICHAPTER 8 Configuring Content Services . 199 ICHAPTER 9 Configuring Discussions . 229 ICHAPTER 10 Configuring Mail . 239 ICHAPTER 11 Mobile Collaboration . 279 ICHAPTER 12 Configuring Real-Time Collaboration . 299 ICHAPTER 13 Configuring Search . 323 ICHAPTER 14 Voicemail and Fax . 347 ICHAPTER 15 Workspaces . 359 ICHAPTER 16 Logging, Monitoring, Tuning, and Maintenance . 373 ICHAPTER 17 Backup and Restore, Fault Tolerance, and High Availability . 397 IINDEX . 423 v 679Xfm_final.qxd 8/24/06 11:24 PM Page vi 679Xfm_final.qxd 8/24/06 11:24 PM Page vii Contents About the Author . xix About the Technical Reviewer . xxi Introduction . xxiii ICHAPTER 1 Functionality and the User Interface . 1 How Applications Are Delivered with HTTP and HTML . 1 The Hypertext Transfer Protocol . 2 The Hypertext Markup Language . 3 The Case for a Web-Based Collaboration Product. 5 Oracle Collaboration Suite Integration . 5 The Common User Interface . 6 The Portal Entry Point . 6 The Security Model . 7 The Oracle Collaboration Suite Components . 9 Calendar . 9 Content Services . 13 Discussions. 18 Mail . 20 Mobile Collaboration . 23 Real-Time Collaboration . 24 Search . 26 Voicemail and Fax . 28 Workspaces . 28 The Whole Is Greater Than the Parts . 29 ICHAPTER 2 Oracle Application Server Architecture and Components . 31 Oracle Application Server Instances, Farms, and Clusters. 31 The Apache Web Listener . 33 A Web Listener or an Application Server? . 34 Apache Modules. 35 The Apache Processing Architecture . 36 Configuring Apache . 37 vii 679Xfm_final.qxd 8/24/06 11:24 PM Page viii viii ICONTENTS The Infrastructure Instance . 38 Configuration Management and the Metadata Repository . 39 Oracle Internet Directory. 40 The Single Sign-On Service . 43 Identity Management and Digital Certificates. 45 Distributing Infrastructure Components. 46 Connecting to an Infrastructure Instance. 46 The Middle Tier Instance . 47 The Middle Tier Instance Types . 48 The PL/SQL Gateway. 49 Oracle Containers for J2EE (OC4J) . 51 Portal . 52 Forms, Reports, and Discoverer . 53 The Web Cache . 54 Apache’s Limitations. ..
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