2019 –20
ANNUAL REPORT “CONNECTING STUDENTS TO THEIR ULTIMATE COLLEGE EXPERIENCE.” ASI VISION STATEMENT
Associated Students, Inc. California Polytechnic State University TABLE OF CONTENTS 04 08 23 ABOUT ASI ASI STUDENT ASI PROGRAMS • ASI Mission Statement • ASI Club Services • Who We Are GOVERNMENT • ASI Craft Center • Awards & Accolades • ASI Student Government • ASI Events • The Three Branches • ASI Poly Escapes • ASI Executive Cabinet • ASI Recreational Sports • ASI Board of Directors • Aquatics • University Union Advisory Board • The Pro Shop • Student Government Leaders • Fitness • Campus Committees • Personal Training • Student Community Liaison • ASI Intramural Sports Committee (SCLC) 48 65 69 ASI-MANAGED ASI CHILDREN’S CAL POLY FACILITIES PROGRAMS ROSE FLOAT • Facility Operations • Orfalea Family • Cal Poly Recreation Center & ASI Children’s Center • Cal Poly Sports Complex • Food Program • Doerr Family Field • Julian A. McPhee University Union • Orfalea Family & ASI Children’s Center • Facility Projects • Event Operations 75 77 SAFETY BUSINESS SERVICES • Accounting PROGRAMS • Human Resources • Information Technology • Public Relations, Communications, & Marketing • Total Revenue & Expense Allocation Cover & Vision Statement photos 2019–20 by Joe Johnston/Cal Poly
Statistics from July 1, 2019–June 30, 2020 ABOUT ASI WHO WE ARE
Associated Students, Inc. (ASI) is an inclusive, Cal Poly’s Associated Students organization was empowering, student-driven organization committed established in 1940 and was officially incorporated to providing programs, services, and facilities in 1964. ASI operates in the form of shared student that enhance and develop the student learning governance representing the collective student experience. Cal Poly students are stakeholders in voice of Cal Poly. We are one corporate, legal entity ASI and have access to leadership positions through responsible for the administration and oversight of all Student Government and on-campus employment. ASI programs and services. All of these opportunities are designed to complement Cal Poly’s educational mission, support ASI continues to relish in our heritage of serving the a balanced education, and give students ownership students. We are fully invested in student success and pride in their college experience. and are here to provide state-of-the-art, well-managed facilities, programs, and resources to help students reach their full potential.
About ASI Page 5 ASI MISSION STATEMENT
Our mission is to enhance the quality of student life and to complement the educational mission of Cal Poly through meaningful social, cultural, recreational, and educational programs. We provide valuable experiences through student advocacy, shared governance, student employment, and leadership opportunities.
CHANGES DUE TO COVID-19
During spring quarter, in-person operations were suspended or minimized due to COVID-19. All programming shifted to virtual offerings with the majority of employees working remotely. The organization remained committed to the safety and wellbeing of the campus community and providing students with the connection to programming and support. In all departments, staff identified and employed new or improved work practices for the virtual environment. Employee support was refocused throughout the organization to better accommodate program or facility needs for campus or business practices related to the pandemic. ASI representatives became active members of various campus committees, providing assistance to ensure compliance with the practices and accuracy with communications in relation to the frequently progressing state, county, and CDC guidelines.
About ASI Page 6 AWARDS & ACCOLADES ASI honors outstanding employees for their accomplishments at the conclusion of the academic year. Full-time staff, student staff, and ASI Student Government members are all eligible to submit nominations. There were 101 nominations submitted for the 2019–20 academic year. More than one winner was chosen in certain categories to recognize the staff that went above and beyond this year, especially in the face of challenges surrounding remote work and changes in business practices due to COVID-19.
OUTSTANDING ROOKIE OF POSITIVE POSITIVE SERVICE THE YEAR ATTITUDE ATTITUDE Tony Fritzen Laura Evers Lexi Serventi Davia Rusco Assistant Coordinator — Teacher Head Teacher Administrative Assistant II — Information Technology Business Services
CALM IN THE CALM IN THE UNSUNG UNSUNG EYE OF THE EYE OF THE HERO HERO Lindsey Lee Kay Pasillas STORM STORM Coordinator — Administrative Assistant II — Daren Connor Tracy Watson Government Affairs Business Services Assistant Director — Administrative Assistant II — University Union Student Government Facility Operations
About ASI Page 7 ASI STUDENT GOVERNMENT ASI STUDENT GOVERNMENT
ASI Student Government is comprised of elected and volunteer student leaders THE THREE BRANCHES that act as the representative body • ASI Executive Cabinet for the student community at Cal Poly. • ASI Board of Directors As the collective voice of the students, • University Union Advisory Board leaders advocate for change, support, and Through the three branches of ASI’s Executive Cabinet, resources to create positive contributions Board of Directors, and University Union Advisory Board, both on and off campus. student leaders work together to practice shared governance, student advocacy, and collaboration with campus and community entities to ensure student interests are represented at every level.
ASI Student Government Page 9 ASI STUDENT GOVERNMENT LEADERS 2019–20 LEADERSHIP TEAM
Mark Borges Rob Moore Elizabeth Roseman ASI President Chair of Board Chair of UUAB
Shayna Lynch Alan Faz Will Sambar ASI Chief of Staff Vice Chair of Board Vice Chair of UUAB
ASI Student Government Page 10 ASI EXECUTIVE CABINET
The ASI Executive Cabinet is comprised of members appointed by the ASI president and chief of staff who work with Executive Staff volunteers, Cal Poly students, ASI staff, and community members to carry out the president’s goals. Elected in the spring, the ASI president serves for the fiscal year and is responsible for providing input regarding corporate operations and student advocacy. The ASI president also represents the general student body and acts as the official representative and host of ASI to university administration and the general public. The ASI president serves with the chair of the board and chair of the UUAB as officers of ASI.
ASI Student Government Page 11 NOTABLE EVENTS
Students for Students Summit Sustainability Roundtable A quarterly event that provided approximately 200 In collaboration with club representatives, the club presidents and leaders an opportunity to learn Executive Cabinet continued to facilitate about Recognized Student Organization (RSO) roundtable discussions to address the issue of resources and building relationships. Guest speakers sustainability on campus and create campus goals attended the event to offer advice, guidance, and pertaining to sustainability. future opportunities for club participation. Swap, Don’t Shop Be Present 2020 The Executive Cabinet worked with partners A campaign presented through a series of Mayor Heidi Harmon, Green Campus, and Eco Reps programs, outreach events, and activities with the to organize a sustainable and economically friendly purpose of educating Cal Poly students on the clothing donation drive for students. benefits of staying present and the negative impact to one’s mental health and wellbeing from the Services for Students anxiety of focusing on the past or future rather than A resource fair and barbeque for approximately what is currently happening. 20 clubs and organizations to educate students on resources ranging from academics, mental health Outdoor Sustainability Week and wellbeing, and campus lifestyle. In partnership with ASI Poly Escapes, this week-long program aimed to educate on sustainability in the Food for Thought outdoors and the concept of leave no trace behind. In collaboration with Campus Dining, the Executive Activities included a climbing clothes and shoe Cabinet hosted the quarterly Food for Thought open swap, a gear repair workshop, and panel discussion forum for students, faculty, and staff to provide on sustainability in the outdoor industry. feedback on meal plans, food quality, food options, and venue atmosphere. Buck the Stigma This weeklong, mental-health-awareness campaign Grant Family Donation engaged over 4,000 students. The initiative brought The family of Cal Poly student Jordan Grant donated awareness and worked to reduce the stigma behind $25,000 in his memory to Student Government to mental health by hosting events, outreach booths, and increase voter-registration efforts on campus and to collaborating with campus and community partners. provide civic engagement opportunities for students.
ASI Student Government Page 12 CIVIC ENGAGEMENT EFFORTS
Flex Your Right Meet Your Representatives Student Government increased efforts to register The External Affairs Committee hosted a series of more students to vote through the ongoing events with local and state representatives including Flex Your Right campaign. “Storm the Dorms” San Luis Obispo Mayor Heidi Harmon, Senator events brought the Flex Your Right booths and Bill Monning, and Assemblyman Jordan Cunningham. barbeques into University Housing areas with the Student Government members were able to learn focus on encouraging first-year students to register about each representative’s platform and have to vote or those with a new address, to re-register. a direct dialog with them on the issues important to Cal Poly students. Events were held in yakʔitʸutʸu, Poly Canyon Village, and North Mountain. Other voter registration efforts Debate and Donuts included booths during WOW, Club Showcase, Student Government held five “Debate and Donuts” Pancakes with the President, National Voter viewing parties complete with donuts to watch the Registration Day, Social Justice Resource Fair, Democratic Candidate Primary Debates. and the San Luis Obispo Women’s March. Board of Supervisors Candidate Vote for Pedro: Rolling and Registering Dialogue and Forum In collaboration with ASI Events to promote the The External Affairs Committee hosted the movie screening of “Napoleon Dynamite” followed San Luis Obispo County Board of Supervisors by a live Q&A event with the actors of the film, Candidate Dialogue and Forum, hosting District 5 Student Government hosted the “Vote for Pedro: candidates Debbie Arnold and Ellen Beraud. Rolling and Registering” showcase with a roller rink and outreach booth in the University Union Plaza. 2020 Census Awareness Campaign The showcase allowed students the opportunity to In partnership with a census educator, Student register to vote before the deadline to participate Government hosted three informational booths and in the California Primary Elections through the launched a social media campaign developed to ongoing Flex Your Right campaign while having educate students on the importance of participating some fun roller skating. in the 2020 Census.
ASI Student Government Page 13 ASI BOARD OF DIRECTORS
Serving as the official voice of Cal Poly students, an awareness of issues of sustainability, working the ASI Board of Directors is comprised of productively as individuals and in groups with representatives from each academic college. These effective communication. Standing committees make student-elected representatives establish policies recommendations to the Board of Directors. The chair and parameters for the affairs, properties, personnel, of each committee is a member of the board that has and operations of ASI, in addition to representing either been appointed to their role or is required to students at a campus, city, state, and federal level. serve based on their position within the board. ASI student leaders are expected to make reasoned decisions based on ethics, respect for diversity, and
ASI Student Government Page 14 NOTABLE ACTIONS
Social Justice Program Funding ASI Dreamer Scholarship The board approved the allocation of funds to The board approved a new ASI Dreamer Scholarship the ASI Social Justice Program. Funds were made policy providing a maximum of five scholarships per available to currently chartered Recognized academic year not to exceed $4,500.00 in total, for Student Organizations (RSOs), Instructionally undocumented students. The scholarship is open to Related Activities (IRAs), and departments to any AB540 students enrolled at Cal Poly. co-sponsor events. $18,482 was allocated to 12 clubs, one IRA, and three departments to support ASI Club Funding events that educated students on issues facing Funds for fall quarter 2020 were approved by the underrepresented minority students. board, allocating only 50% of the total pool of ASI Club Funding to support operations and events for Cal Poly clubs and club sports.
NOTABLE EVENTS
Basic Needs Awareness Week ASI Elections Student Government, in partnership with The Recruitment and Elections Committee had Swipe Out Hunger and the Interhall Council, led a a successful recruitment of three presidential weeklong program to support basic needs and food candidates and 60 Board of Director candidates insecurity on campus by collecting meal credits and for the 2020-21 ASI Elections. Spring quarter canned foods for donation to students. transitioned to a completely virtual campaign due to the pandemic. Virtual events included the ASI Presidential Debate, Media Day, Meet the Candidates, and election day.
ASI Student Government Page 15 APPROVED RESOLUTIONS
Resolution #20-01: Resolution Fixing Resolution #20-05: Resolution Calling the Employer Contribution at an Equal for Cal Poly and ASI to Transition to Amount for Employees and Annuitants 100% Recycled Paper and a Paper Under the Public Employee’s Medical Reduction Campaign Hospital Care Act This resolution passed by unanimous vote encouraging Cal Poly This annual resolution is reviewed and voted on by the ASI/UU and Associated Students, Inc. to transition to the purchase summer board and solidifies employee/employer health care of 100% recycled paper. This transition should be paired rates for the next calendar year. with a paper reduction campaign to reduce the university’s environmental impact and the cost of the transition. Resolution #20-02: Resolution for Resolution #20-06: Resolution for Cal California Polytechnic State University to Poly Corporation to Move to a Roll Over officially recognize October as Domestic Donation Model Violence Awareness Month The board voted to urge the Cal Poly Corporation to modify the The ASI Board of Directors voted to recognize and also urge donation policy for Mustang Meal Share to allow for donation the Cal Poly Administration to officially recognize October as limits to roll over on a quarterly basis in an effort to better National Domestic Violence Awareness Month. support food insecure students on campus. The resolution also encouraged Cal Poly stakeholders, including ASI, to critically Resolution #20-03: Resolution in evaluate the effectiveness of existing basic needs programs Support of Deferred Action for and refine such programs to ensure methodical, comprehensive Childhood Arrivals (DACA) support for basic needs on campus. The ASI Board of Directors unanimously voted to approve this Resolution #20-08: Resolution to resolution urging University President, Jeffrey D. Armstrong, to formally issue a statement reaffirming his support of the DACA Support Tenants and Landlords program. Board members requested that in the event that DACA During the COVID-19 Pandemic is terminated, Cal Poly continue to provide undocumented The board approved this resolution encouraging local governments students the financial support they currently receive and rapidly in the County of San Luis Obispo to push for the suspension of create a formal action plan to ensure affected students are able rent and mortgage payments for as long as the uncertainty and to continue their attendance at Cal Poly. negative economic effects of the COVID-19 pandemic persists. The resolution also encouraged the County of San Luis Obispo to Resolution #20-04: Resolution to Update apply for Permanent Local Housing Allocation (PLHA) and other Class Attendance Policy to Include Emergency Service Grants to create direct assistance programs for Students with Dependents those struggling to pay rent or mortgage payments. The board passed this resolution urging the Cal Poly Academic Resolution #20-09: Resolution Senate to revise the wording as it pertains to the class attendance policy. The resolution strongly urged that instructors accept the Regarding Students Left Out of the following “excusable” reasons for allowing students to make up Coronavirus Aid, Relief, and missed work due to an Illness with a doctor’s statement or serious illness, death, or any extenuating circumstances of close relatives. Economic Security Act (“Cares Act”) Including but not limited to parents, legal guardian, sibling, This resolution asks that in future federal stimulus packages and/ grandparent, grandchild, spouse or partner, as well as natural, or legislation, that the federal government include all students, adopted, and/or in-law children. especially the vulnerable student populations, when allocating relief payments and potential grant funding. The ASI Board of Directors supports Congressman Lou Correa’s “No Taxpayer Left Behind” bill.
ASI Student Government Page 16 APPROVED ENDORSEMENTS
Endorsement #20-01: San Luis Obispo Endorsement #20-04: House of City Council’s Emergency Rental Ordinance Representatives Bill 3267 (Fudge) — The purpose of this endorsement is to show the END ALL Hazing Act ASI Board of Directors’ support of San Luis Obispo The purpose of this endorsement is to show ASI Board of City Council’s Emergency Rental Ordinance. Directors support for H.R. 3267 – END ALL Hazing Act.
Endorsement #20-02: Adding a Endorsement #20-05: Endorsement of Sustainability Catalog Option AB 1460, CSU Ethnic Studies Requirement to Schedule Builder The purpose of this endorsement is to show the ASI Board of The purpose of this endorsement is to promote the creation Directors support of Assembly Bill 1460 (A.B. 1460). This bill of sustainability related courses at Cal Poly and show ally would require the California State University (CSU) system to ship towards students, staff, and faculty who have accepted provide courses in ethnic studies at each of its campuses. A.B. a role in working towards an end to the global climate crisis. 1460 would also require the completion of one 3-unit course Understanding an issue as large as climate change and its in ethnic studies as an undergraduate graduation requirement effects on humanity requires a solid education in the area of starting in the 2021–22 academic year. environmental literacy. By informing students which courses will assist them in becoming more environmentally literate, Endorsement #20-06: Endorsement of Cal Poly students will have increased access to an education Academic Senate Resolution on Posting that will increase their hire ability in an ever-growing sustainability-focused job market. Accessible Course Materials The purpose of Endorsement #20-06 is to support the Academic Endorsement #20-03: California Senate’s stance regarding how instructional materials should be delivered to students. During spring quarter 2020, all Cal Poly Proposition 13, the Public Preschool, courses transitioned to online instruction. This method of course K-12, and College Health and Safety delivery requires instructional materials are provided in a format Bond Act of 2020 to best accommodate students with disabilities, creating a more The purpose of this endorsement is to officially support California equitable and inclusive learning environment. Proposition 13, the Public Preschool, K-12, and College Health and Safety Bond Act of 2020.
ASI Student Government Page 17 UNIVERSITY UNION ADVISORY BOARD
The role of the University Union Advisory Board academic college including the vice chair, one (UUAB) is to advise the university president and ASI Board of Directors representative, the chair of ASI executive director on policies, programs, and the UUAB, and the ASI president or designee. The improvements related to ASI-managed facilities chair of the UUAB serves as both the secretary and including the Julian A. McPhee University Union, chief financial officer for the corporation. Cal Poly Recreation Center, Cal Poly Sports Complex, and Doerr Family Field. The UUAB student membership is comprised of one student member from each
ASI Student Government Page 18 NOTABLE RECOGNITION
BLOCK SCHEDULES CAL POLY RECREATION CENTER The UUAB voted to endorse making block FACILITY POLICY schedules null and void while the Cal Poly The UUAB unanimously recommended the Recreation Center is being utilized by the approval of revisions to the Recreation San Luis Obispo County for COVID-19 Center Facility Policy. Revisions encompass purposes as an alternate care facility. some minor changes that reflect current operations at the Recreation Center and REPLACEMENT OF integrates the Recreation Center Use Management Criteria document. Discussion YOGURT CREATIONS was focused on the ways in which these changes will accurately reflect procedures WITH HIGH STREET DELI and impact the experience of the The UUAB unanimously voted to endorse Recreation Center for all employees and the replacement of Yogurt Creations with members of the facility. High Street Deli in the Julian A. McPhee University Union.
ASI Student Government Page 19 ASI EXECUTIVE CABINET
Mark Borges Alena Robinson Sophie Hannah ASI President Secretary of Health & Wellbeing President’s Designee Shayna Lynch Jake Goldman Allison Polmar ASI Chief of Staff Secretary of Student Rights Secretary of University Relations Alena Andrews Nishita Katere Samantha Santos Secretary of Sustainability Secretary of Diversity & Inclusion Secretary of Leadership Development
UNIVERSITY UNION ADVISORY BOARD
Elizabeth Roseman Douglas McArthur Antonia Starc Chair of UUAB, College of Agriculture, College of Architecture College of Liberal Arts Food & Environmental Sciences & Environmental Design Sophie Hannah Will Sambar Derrick Nunes ASI President's Designee, College of Vice Chair of UUAB, College of College of Agriculture, Science & Mathematics Engineering Food & Environmental Sciences Armando Nevarez Cole Dorris Epsa Sharma ASI Board of Directors Designee, College of College of Science & Mathematics Orfalea College of Business Agriculture, Food & Environmental Sciences
ASI BOARD OF DIRECTORS
Rob Moore Julia Hizami Conner O'Neil Chair of the ASI Board of Directors, College of Agriculture, Chair of Recruitment & Elections College of Liberal Arts Food & Environmental Sciences Committee, College of Science & Mathematics Alan Faz Julia Kelley Vice Chair of the ASI Board of Directors, College of Engineering Sam Park Chair of Business & Finance Committee, College of Science & Mathematics Brian Kragh College of Engineering Club Funding Liaison, College of Liberal Arts Genevieve Regli Nicki Butler College of Agriculture, Ian Levy Chair of the Club Funding Ad Hoc Food & Environmental Sciences College of Liberal Arts Committee, Club Funding Liaison, Joe Sandoval College of Science & Mathematics Tess Loarie Co-Chair of ASI/UU Internal Review College of Engineering Kylie Clark Committee, College of Engineering Chair of External Affairs Committee, Dominique Morales Harjot Sohal College of Liberal Arts Chair of Diversity & Inclusion Committee, Orfalea College of Business College of Liberal Arts Michael Davis Warner Thom Orfalea College of Business Armando Nevarez College of Science & Mathematics College of Agriculture, Max Feinswog Food & Environmental Sciences Jack Wanner Orfalea College of Business College of Architecture Paulina Nguyen Chloé Fowler & Environmental Design College of Engineering College of Agriculture, Chloe Wardrick Food & Environmental Sciences Zach Noyes College of Architecture College of Architecture Marissa Hiji & Environmental Design & Environmental Design Orfalea College of Business
ASI Student Government Page 20 STUDENT & UNIVERSITY STANDING COMMITEES Academic Assessment Council Art Acquisition Committee Athletics Advisory Board Cal Poly Opportunity Fee Committee Campus Advisory Council CAMPUS Campus Administrative Policy Committee Campus Dining Advisory Committee Campus Fee Advisory Committee COMMITTEES Campus Landscape Committee Campus Parking and Transportation Advisory Committee Cal Poly offers a variety of committees that Campus Planning Committee interested students can serve on. With a wide Campus Safety and Risk Management Committee range of committee focuses, students have the Commencement Operations Committee Commencement Policy Committee opportunity to assist with campus decision-making Disability Access and Inclusion Committee ranging from curriculum to sustainability. DOJ Grant Committee Graduate Studies Committee Inclusive Excellence Council Instructionally Related Activities Advisory Committee Intellectual Property Review Committee STUDENT ACADEMIC SENATE Liberal Studies Committee Registration and Scheduling Committee STANDING COMMITEES Status of Women Committee Budget and Long-Range Planning Committee Student Health Advisory Committee Curriculum Committee Student Campus Computing Committee (SC3) Curriculum Appeals Committee Student Library Advisory Committee Distinguished Scholarship Awards Committee Student Success Fee Allocation Advisory Committee Distinguished Teaching Awards Committee Substance Use and Abuse Advisory Committee Diversity Committee Sustainability Advisory Committee Faculty Affairs Committee University Committee on Committees Fairness Board Mass Transportation Committee General Education Governance Board Dean of Students Student Advisory Council Grants Review Committee Basic Needs Task Force Instruction Committee Farmer's Market Working Group Research, Scholarship and Creative Activities Committee Wellbeing Collaborative Sustainability Committee Title IX Advisory Working Group USCP Review Committee GI 2025 Working Group E-Learning Addendum Revision Task Force Textbook Policy Working Group Course Renewal Task Force Accessible Technology Initiative (ATI)-Instructional Materials Group Double Major Task Force
ASI Student Government Page 21 STUDENT COMMUNITY LIAISON COMMITTEE (SCLC)
The mission of the SCLC is to serve as a mechanism for communication between Cal Poly, Cuesta College, the City and County of San Luis Obispo, and community organizations. This committee proactively engages in discussions and actions to promote positive relations, mutual respect, and improved quality of life for all citizens of San Luis Obispo. Voting members include representatives from Cal Poly, Cuesta College, the City of San Luis Obispo, San Luis Obispo County, and Residents for Quality Neighborhoods.
VOTING MEMBERS
Mark Borges, Cal Poly Derek Johnson, City of San Luis Obispo Grant McDonald-Hulen, Cal Poly ASI President, Chair City Manager Interfraternity Council President Lindsay Bachman, Cuesta College Deanna Cantrell, City of San Luis Obispo Sabrina Yerena, Cal Poly ASCC President, Vice Chair Chief of Police Panhellenic Council President Jake Goldman, Cal Poly Samantha Watkins, City of San Luis Obispo Vacant, Cuesta College Student-at-Large Creative Mediation Student-at-Large Brett Cross, City of San Luis Obispo Kathleen McMahon Cal Poly Juventino Ortiz, City of San Luis Obispo Residents for Quality Neighborhoods (RQN) Dean of Students Community Member-at-Large Mark Sanchez, Cuesta College Debbie Arnold, County of San Luis Obispo Harry Busselen, City of San Luis Obispo Vice President, Student Services Board of Supervisors Geographic Neighborhoods Assoc. Anthony Gutierrez, Cuesta College Heidi Harmon, City of San Luis Obispo ASCC Advisor Mayor Marcy Maloney, Cal Poly Christine Wallace, City of San Luis Obispo ASI Executive Director Neighborhood Outreach Manager. NON-VOTING MEMBERS
Andrea Pease, City of San Luis Obispo Aaron Gomez, City of San Luis Obispo George Hughes, Cal Poly Council Member Council Member University Chief of Police Carlyn Christianson, City of San Luis Obispo Erica Stewart, City of San Luis Obispo Council Member Council Member
ASI Student Government Page 22 ASI PROGRAMS ASI CLUB SERVICES
Getting involved with a student club or organization chartering process. Club Services also works with connects students socially with others, enhancing ASI Student Government for the allocation of their overall college experience and campus ASI Club Funding, which the ASI Board of Directors network. Working as a partner with the university, provides to student organizations on an annual ASI Club Services provides administrative support basis to support their club or club event. to Cal Poly student organizations through customer services support in the processing of club financial paperwork and assistance with the annual
ASI Programs Page 24 HIGHLIGHTS
• Assistant Coordinator — ASI Club Services Trisha Sanchez and Director — University Union 3,243 $1.9 MILLION Michelle Crawford advised an payment request in club reimbursement or ASI Student Government forms processed. vendor payment transactions appointed ad hoc committee to were processed. research a more sustainable plan for ASI Club Funding. Progress was made until the abrupt 416 departure from campus due Recognized Student $2 MILLION to COVID-19. The ad hoc chair Organizations received was deposited into club compiled a report to pass on for assistance with the accounts. Deposits consist of continued work in 2020–21. chartering process. club dues, fundraising, event • Campus Activities Program Review registration, etc. all in support was completed in collaboration of the club operations. with Dean of Students Clubs & Organizations staff. $75,000 provided to the Cal Poly Club Sport Council to support 29 club sports teams. CHANGES DUE TO COVID-19
A quick transition to a remote work All club forms were transitioned to environment was made to ensure that an electronic format to facilitate the Cal Poly clubs were provided continuous continued support of Cal Poly clubs while support without interruption. working in a virtual environment. ASI Programs Page 25 ASI CLUB FUNDING RECIPIENTS 196 CLUBS RECEIVED $450 IN ASI CLUB SPONSORSHIP FUNDING.
Country Line Dancing Armenian Students Association Latinx Business Student Association Wildlife Club Engineering Ambassadors Kappa Kappa Psi Womxn in ME Institute of Industrial Systems Engineers Food Science Consulting Club Association of Environmental Professionals Student Mechanized Branch American Indian Students Association Bhangra League of Legends Music Production Union American Indian Science & Engineering Alethia Mindfulness Club Swing Latinx Cultural Association Powerlifting Graduate Planning Student Association Drop Dead Blues Mercy Church Women’s Beach Volleyball Women Involved in Software/Hardware SLO GLO Women in Business Net Impact Tau Beta Pi CAED Diversity & Inclusivity Colleges Against Cancer MCAA Agriculture Ambassadors Ag Engineering Society MEXA Circle K Public Health Graduate School of Business Association FinTech Rotaract QTPOC Mustang Band Society of Fire Protection Engineers Entrepreneurs Systems Optimization Future Fuels Philosophy Club Students for Life Alpha Phi Omega Poly Child Development Consumer Electronic Society Semper Fi Society Planned Parenthood Generation Action Astronomical Society Alpha Chi Omega Italian Cultural Association Environmental Sciences Club NECA Girl Up Biotechnology Club TEDx ASABE Association of Transfer Students Mustang Map Lab Society of Physics Students The Table Hui O Hawaii Mujeres Reality Dating Show Zero Waste Student Veterans Organization Writers Collective SCASLA Engineers for a Sustainable World Pilipino Cultural Exchange Fishing Industrial Technology Society Alpha Tau Alpha Intervarsity Christian Fellowship American Marketing Association SLOverwatch Thai Vietnamese Student Association Human Centered Design Pre-Dental Society Sigma Lambda Alpha American Society of Biochem & Molecular Biology Student Affiliate Network SLO Hacks Undergraduate Law Association Game Development Associated Students in Planning Sigma Alpha Women in Physics National Society of Black Engineers The Settlers of Catan Russian Student Association Blockchain at Cal Poly Smile & Nod Polyponics Korean American Student Association Neuroscience Undergrad Society Associated Students of Construction Management CalGeo Table Tennis Orthodox Christian Fellowship Butterfly Effect Real Food Collaborative Spanish Club Rho Phi Lambda The Nightcap Urban Movement Math Club Voyagers Dragon Boat Mat Pica Pi Climate Change Action Research Construction Management Cal Poly Masti Women in Science Society Tractor Pull BMED Society Alpha Sigma Mu Sunrise SLO Music Appreciation Club Magic the Gathering Grow Crew CS+ Social Good AGC Sigma Omega Nu Wrestling Club Master of Public Policy Challah for Hunger Hiking & Backpacking Club Liberal Arts Ambassadors Queer Student Union Surfrider Photography Club Rainworks Social Sciences Club Indian Students Association Studio Art Garden Club Zoo and Exotic Animals Amateur Radio Hyperloop ABM/NAMA SAFE Crops Club Weather Balloon Society Nutrition Club Marksmanship Mustang Aviation Club Swipe Out Hunger Lambda Pi Eta Hack 4 Impact Plants, Peaks, & Pals Society of Civil Engineers One Health Club Psychology Club That's the Key Poly Pups Chinese Christian Fellowship Composition Forum RFID & IOT Club Muslim Student Association Cal Poly Chess Club Poly Hemp Pharmacy Club NORML Information Systems Association Association of Christians in Architecture Poly Paints International Student Friendship Club Drag Club American Medical Student Association AIAA Poly Darts Minorities in Physics Take it SLO Hummus club Human Resources Management Club SLO Breakers Microsystems Technology Group TAGA Yu-Gi-Oh College Republicans Critical Global Engagement Eta Kappa Nu Japanese Student Association Experience Industry Management Lions Club Alpha Rho Chi Order of Omega American Chemical Society Plant Science Chinese Students' Association
ASI Programs Page 26 ASI CLUB FUNDING ASI CLUB FUNDING WAS FULLY ALLOCATED IN THE FIRST WEEK OF RECIPIENTS WINTER QUARTER 2020. $15,557.50 was allocated through ASI Club Event Co-Sponsorship Funding to support the following club events:
Country Line Dancing Information Systems Association Barn Dance (x3) Planning for the Workforce
Society of Women Engineers Wildlife Club Evening with Industry Wildlife Career Symposium
SLO Hacks Women in Business SLO Hacks 2020 Defining Her Future Conference
Intervarsity Christian Fellowship Tractor Pull Volleyball & BBQ Poly Royal Tractor Pull 2020
Indian Students Association ABM/NAMA Diwali Banquet Ag Showcase
TEDx Experience Industry Management Club TEDx SLO Chris Meyer Keynote
SLO Breakers Music Production Union SLO Underground: Reborn Architectural Graveyard Show
ASI Programs Page 27 ASI CRAFT CENTER
Create, design, relax, and restore in the ASI Craft Center jewelry smithing, flameworking, skateboard making, with a variety of class offerings and seven studios surfboard shaping, and more. The Fall and Spring for all skill levels to explore. Located in the Craft Sales provide a unique opportunity for students Julian A. McPhee University Union, the center is and community members to showcase and sell their open to students, faculty, staff, and off-campus work in the University Union Plaza. community members for hands-on project work either independently or with instruction. Student instructors lead creative classes including ceramics,
ASI Programs Page 28 HIGHLIGHTS
New Jewelry Night classes offered during fall and winter quarters. 526 total day Total: Fall: 7 classes offered with passes sold 10 participants Winter: 6 classes offered with 90 CLASSES 15 participants 406 PARTICIPANTS 294 New Stained Glass Night total quarter passes $47,457 TOTAL classes offered during sold for all studios winter quarter. REVENUE *Revenue goes toward subsidizing 2 classes offered with costs of Craft Center classes. 7 participants. Special events hosted quarterly in collaboration with ASI Events: Paint Night classes offered during winter quarter. Thanksgifting Thursday, Nov. 21, 2019 6 classes offered with 500 participants Fall: 19 participants. 45 classes Tacos, Tie Dye and Tunes 167 participants Friday, Jan. 24, 2020 $22,385 revenue 250 participants Winter: Hearts and Crafts 45 classes Thursday, Feb. 13, 2020 239 participants 250 participants $25,072 revenue
ASI Programs Page 29 FALL CRAFT SALE
The Fall Craft Sale showcased more student and local vendors than ever before. Craft Sales $17,376.27 only showcase crafts created by Total Craft Sales the talented artists themselves. Artists retain all profits from sales with a commission of 15% for student vendors and 25% for $14,471.43 non-student vendors paid Profit to vendors to the Craft Center. 30 VENDORS
CHANGES DUE TO COVID-19
The Craft Center ceased Pre-Recorded Instructor Crafting in-person operations on Videos Shared on Instagram, March 17, 2020. Spring Facebook, & YouTube: 4,467 Total Views classes and the Spring • Driftwood Jewelry Hanger: 204 views Craft Sale were canceled. • Ceramic Coasters: 180 views • Turmeric Dying: 191 views Programming was pivoted to • Potato Stamp Wrapping Paper: 169 views • Bracelet on DIY Loom: 243 views virtual format including crafting • Keychain Tassel: 170 views tutorial videos created by • Flower Resin Earrings: 516 views instructors and live bike advice • Paper Marbling: 264 views sessions and Q&A with staff. • Intermediate Macramé: 184 views • Pom Pom Earrings: 678 views Virtual programming options • No Sew Face Mask: 715 views will continue after in-person • Macramé Hanging Planter: 123 views operations resume. • Bike Wheel and Tire Replacement: 8 views • Polymer Clay Jewelry: 142 views • Beeswax Wraps: 267 views • Bougainvillea Dying: 203 views • Embroidered Postcards: 210 views
ASI Programs Page 30 ASI EVENTS
ASI Events offers a variety of fun activities and 80% of event attendees surveyed social events for Cal Poly students to enjoy at responded that they felt more connected little to no cost. From comedians and trivia to to their fellow Mustangs and Cal Poly movie nights and concerts, ASI Events provides community after attending an event. opportunities throughout the year for students to build connections and experience college life outside of the classroom.
ASI Programs Page 31 15,890 HIGHLIGHTS PEOPLE
Hosted events with the following ATTENDED 35 campus partners: TOTAL EVENTS. • Spike Lee dinner and speaking engagement in collaboration with the Cal Poly Cross Cultural Centers. • Angela Davis speaking engagement in collaboration with the Dean of Students Center for Service in Action in support of the Change the Status Quo Conference. 9,310 PEOPLE • Franchesca Ramsey speaking engagement in attended 29 collaboration with the Dean of Students Center for in-person events. Leadership in support of the Leadership Institute. • Napoleon Dynamite film screening and Q&A in collaboration with the Performing Arts Center 6,580 PEOPLE and Cal Poly Arts. attended 6 virtual events. 990 PEOPLE attended 8 Trivia Nights held throughout the year.
CHANGES DUE TO COVID-19
Programming pivoted to a virtual format Virtual programming opportunities will including trivia, live Q&A sessions with continue after in-person operations resume. celebrities, and a live DJ event.
ASI Programs Page 32 1,500 IN-PERSON EVENTS PEOPLE attended a speaking 1,000 PEOPLE engagement with director attended a “Napoleon Dynamite” film Spike Lee hosted in screening and Q&A with three stars from collaboration with the the film hosted in collaboration with the Cal Poly Cross Cultural Centers. Performing Arts Center and Cal Poly Arts. A fundraising dinner for the Cross Cultural Centers 200 PEOPLE preceded the speaking attended goat yoga, an outdoor yoga class engagement with a total where participants could interact with goats. of 750 attendees.
VIRTUAL EVENTS
2,500 PEOPLE 500 PEOPLE attended a virtual Q&A with attended a virtual Q&A with YouTube star David Dobrik. comedian Hasan Minhaj.
500 PEOPLE 2,289 PEOPLE attended a virtual DJ viewed three prerecorded set by Shaquille O’Neal videos of “Queer Eye” star aka DJ Diesel. Antoni Porowski cooking and discussing topics including mental health.
ASI Programs Page 33 ASI POLY ESCAPES
Limitless adventure awaits with ASI Poly Escapes, co-leaders to safely lead trips under the guidance a premier outdoor adventure program with yearly of trip leaders. Poly Escapes boasts an outdoor excursions and guided trips throughout San Luis Obispo Climbing Park at the Cal Poly Recreation Center County and California. Trips are guided by trained that’s available to all skill levels. A Rental Center student leaders who take students to destinations featuring a variety of camping, hiking, paddling, including Big Sur, Yosemite National Park, and surfing, backpacking, and climbing gear is also Death Valley National Park. Poly Escapes employs available to help students and community members approximately 15 trip leaders who recurrently take gear up for their next adventure. part in training activities such as water purification, leadership skills, and wilderness first aid. Annually, the program also trains more than 60 volunteer
ASI Programs Page 34 HIGHLIGHTS
Notable Collaborations:
Cal Poly Experience Industry 28 TRIPS Management Classes Outdoor Recreation Coordinator HELD 18,136 Matt Eaton spoke twice per quarter pieces of equipment on professional recreation. checked out from the Rental Center. Wilderness First Aid NEW SUMMER Offered in collaboration with the National Outdoor Leadership School (NOLS). TRIP OFFERED TO YOSEMITE Virtual Discussion on the $29,000 in rental revenue. Environmental Impacts of NATIONAL PARK COVID-19 Partnered with Empower Poly Coalition, ASI Student Government, Green Campus, Overhauled trip leader training Eco Reps, and Cal Poly Surf to host this program with an emphasis on virtual discussion group. actively recruiting potential trip leaders. Training program was revamped to become more 9,513 efficient, higher quality, and total visits to the consistent with industry standards. Climbing Park 12 BELAY CLASSES HELD
ASI Programs Page 35 CHANGES DUE TO COVID-19
The Climbing Park and Rental Center ceased operations in VIRTUAL March 2020. Spring quarter trips, the Bouldering Competition, and PROGRAMMING Used Gear Sale were canceled. • Staff Snapshots • Pro-Tip Tuesdays Co-leaders were able to continue • Repair Wednesdays • Backyard Backcountry Cookout their training virtually and • Fireside Fridays acquired new knowledge and • Virtual Discussion on the skills on their paths to becoming Environmental Impacts of COVID-19 trip leaders. • Staff Snapshots Programming was pivoted to a Post featuring trip leader Abigail had virtual format to engage the 1,093 views. Post featuring trip leaders Poly Escapes community virtually Abigail, Kat, and Sarah had 979 views. Post through social media and Zoom. featuring trip leader Marcus had 727 views. • Pro-Tip Tuesday Since the first week of spring Pro-Tip Tuesday on how to pack a pack had quarter, Poly Escapes Instagram the highest engagement and reach with following has increased by 61 for 1,189 total views and 187 likes. 10 essentials a total of 1,427 followers. of first aid post had 1,088 views. Wilderness first aid pro-tip post had 692 views. • Repair Wednesday 112 TOTAL Waterproofing post had the highest engagement with 961 views and INSTAGRAM POSTS 16 comments. • Backyard Backcountry Cookout • Fireside Friday FOR THE YEAR WITH First episode featuring trip leaders Ab and Post with trip leader Ben had 1,028 Nahla had 828 views. Second breakfast views. Post with trip leaders Kat and OVER 12 MILLION extravaganza episode had 760 views. Sarah had 837 views. Post with trip Third episode on seven ways to use a leader Marcus had 741 views. IMPRESSIONS. tortilla had 654 views.
ASI Programs Page 36 ASI RECREATIONAL SPORTS
With ASI Recreational Sports, students have access to numerous activities and programs that allow them to go above and beyond their recreational ambitions. PROGRAMS AND SERVICES ARE HOUSED AT THE CAL POLY RECREATION CENTER AND INCLUDE THE FOLLOWING:
AQUATICS THE PRO SHOP FITNESS
PERSONAL ASI INTRAMURAL TRAINING SPORTS
ASI Programs Page 37 AQUATICS
The Cal Poly Recreation Center provides members with an aquatics facility complete with an Olympic-size lap pool and heated leisure pool areas. With this facility, the ASI Aquatics program is able to offer 36,899 participants a variety of classes and leisure activities attainable to all skill total participants levels from beginner to master swimmer. Students and Recreation Center used the facility members can partake in swim instruction classes, scuba and safety during the year. certifications, and pool deck relaxation.
Created an intermittent During the renovation of lifeguard position to assist the lap pool, 8,221 with hiring efforts. participants used the THE ANDERSON facility in October 2019. Purchased BOGA FITMATS to create new program AQUATIC CENTER offerings. POOL HAD 2,639 2,708 leisure deck participants Lap pool reopened in September 2019. after being closed for PARTICIPANTS renovations. DURING JULY AND 1,232 AUGUST 2019. participants used the volleyball courts in October 2019.
ASI Programs Page 38 Collaborated with the following Aquatic programming Campus Partners: registrations: • Club Water Polo • Swim Club LIFEGUARD • Kinesiology class COURSES offerings 10 participants • Conference & Event Planning MASTERS SWIM • ASI Events 36 participants • Poly Trekkers SCUBA 39 participants
SUP YOGA 13 participants
CHANGES DUE TO COVID-19
Recreation Center operations Lifeguards in quarantine were suspended during spring video reached 2,231 quarter due to COVID-19. All accounts on Instagram. Aquatics programming shifted to virtual offerings with employees Video thanking first working remotely to assist with responders and health the creation of programming. care workers reached 2,118 Student staff developed social Instagram accounts and media content including healthy had 128 likes. recipes, filming dryland workouts, crafting ideas, and basketball drills. 12 posts from Aquatics were shared on the Recreation Center’s social media channels reaching 23,394 accounts and 778 likes on Instagram alone.
ASI Programs Page 39 THE PRO SHOP
Located in the main lobby of the Cal Poly Recreation Center, The Pro Shop provides members with easy access to workout gear, class reservations, lost and found items, and towel service. $18,950.87 in total annual revenue* The Pro Shop provides a wide selection of items available for checkout, rental, or purchase for members to use during their *Revenue goes toward subsidizing workout or recreational activity. costs of The Pro Shop.
ALL STAFF UNDERWENT CUSTOMER 790 SERVICE TRAINING FOCUSED ON racquetball court IMPROVING THE PARTICIPANT reservations made. EXPERIENCE. Updated and standardized manual procedures and documentation for improved customer experience and operational efficiency.
ASI Programs Page 40 Rental Equipment Checkouts: Resale Items Sold: 26,734 1,729 basketballs locks 9,394 309 racquetball racquets towel services 5,512 261 ping pong paddles swim goggles
CHANGES DUE TO COVID-19
Recreation Center operations were suspended during spring quarter due to COVID-19. All programming shifted to virtual offerings with employees working remotely to assist with the creation of social media content. Staff developed social media content for the Intramural Sports channels including an ASI Activities campaign developed in collaboration with ASI Public Relations, Communications, and Marketing. This campaign focused on a wide range of topics and themes including cooking, mental health, productivity tips, and simple ways to stay active while at home.
Lost and found capabilities were greatly minimized to ensure staff and participant safety. Clothing and most items that come into heavy contact with skin will no longer be accepted. This will remain in effect until it is safe to collect lost and found items without risking staff and participant safety.
Pro tip post on the Recreation Center’s Instagram REACHED 1,993 USERS AND HAD 75 LIKES.
ASI Programs Page 41 39,913 FITNESS CLASS VISITS PRIOR FITNESS TO COVID-19.
Experience a welcoming environment designed to educate and promote a healthy lifestyle for all skill levels through fitness programming at the Cal Poly 169 Recreation Center. Complimentary classes represent discipline areas of mind and body, cardio, strength, FITNESS CLASSES tone, and cross-training including yoga, Pilates, indoor cycling, and more. Additional fee-based OFFERED PRIOR classes such as TRX and Krav Maga provide an opportunity to experience unique classes that will TO COVID-19. challenge the body and mind for a well-rounded fitness experience.
Offered free belly dance, 6 private group classes Krav Maga, and meditation held for 5 different campus OVER 10,000 workshops during fall and groups including Zumba, VIRTUAL FITNESS winter quarters for 85–90 Breakaway, self-defense, campus community members. yoga, and Barre Connect. CLASS VIEWS.
ASI Programs Page 42 Specialized Fee-Based 266 Classes Offered: specialized fee-based class participants. CAPOEIRA Purchased new jump ropes, mats, and exercise bands. KRAV MAGA MUAY THAI SHORIN RYU KARATE TRX CIRCUIT TRAINING
CHANGES DUE TO COVID-19
Virtual fitness classes were Two highest viewed fitness held via social media and classes of the year were Zoom. Approximately 14 live from Victoria's hatha yoga classes were offered per week class with: during spring quarter. A library of prerecorded classes and fitness tip videos were created 435 VIEWS ON highlighting household items to use for weights, stretching, and JUNE 17 ways to destress.
New LEVITYoGa teacher training 497 VIEWS ON offering, a 200-hour yoga certification course, was canceled MAY 20 after one week due to COVID-19.
ASI Programs Page 43 PERSONAL TRAINING
Nationally certified personal trainers are available to individuals or small groups to provide specialized fitness programs and training. 45 A complimentary personal training session is available to all Cal Poly personal training Recreation Center members. This orientation session includes an packages purchased. introduction to the facility equipment and a customized workout designed to help the member reach their fitness goals.
Designed a free Welcome Welcome Workouts were Workout program for designed to provide a participants that signed up fun, full-body workout 57 through the ASI website. Welcome Workout utilizing different areas of participants. Each 1-hour workout was limited the Recreation Center to to six people to create a small, introduce participants to 40 participants in less intimidating class setting. all parts of the building fall quarter. and make them feel Personal trainers received 17 participants in comfortable utilizing those specialized training to become winter quarter. Welcome Workout instructors. spaces in the future. No classes held during spring quarter due to COVID-19.
ASI Programs Page 44 Notable Collaborations
In January 2020, personal trainers hosted an informational table in the Recreation Center lobby in collaboration with Campus Health & Wellbeing’s PULSE nutrition and fitness team. Information was provided on sports nutrition, fitness, and marketing the Recreation Center’s personal training program and fitness classes.
70 FREE ONE-HOUR PERSONAL TRAINING SESSIONS COMPLETED.
CHANGES DUE TO COVID-19
Personal Trainer Mike Peevler Personal training videos posted RECREATION CENTER worked with a videographer on the Recreation Center’s from the ASI Public Relations, Facebook page had a total of OPERATIONS WERE Communications, and Marketing Department to film 10 workout 1,671 VIEWS. SUSPENDED DURING sessions for social media and the SPRING QUARTER Recreation Center newsletter. 10 videos featuring Personal Trainer Mike reached DUE TO COVID-19, Personal Training Student 17,420 PEOPLE ON INCLUDING Manager Cameron Jones designed and taught virtual INSTAGRAM. ALL PERSONAL Instagram Live strength and conditioning classes every TRAINING SESSIONS. Monday during spring quarter.
ASI Programs Page 45 ASI INTRAMURAL SPORTS 7,250 ASI Intramural Sports are a popular activity among Cal Poly students PARTICIPANTS with thousands of participants over the course of the academic year. A variety of indoor and outdoor team sports, leagues, and tournaments are available at low cost to keep participants in the game all quarter 606 TOTAL long. Special tournaments for the residential communities on campus and the annual Mark S. Reuling Volleyball Tournament allow for TEAMS additional play and program involvement. With Intramural Sports, participants have the opportunity to have fun while staying active, socializing, and developing their skills.
Held sport-specific, Created an ambassador All staff underwent mid-season officiating clinics. program with the customer service NCAA-level officials were Interfraternity Council to training focused brought in to train staff ensure spectator safety and on improving the on topics including crowd compliance during games. participant experience. control and injury prevention.
ASI Programs Page 46 CHANGES DUE TO COVID-19
All programming shifted to virtual offerings with employees working remotely to assist with 110 the creation of programming. esports tournament and Staff developed social media league participants during content including weekly spring quarter. challenges and Trivia Thursdays held on Instagram. Hosted first esports tournament for Super Smash Bros Ultimate for Nintendo Switch. 24 participants signed up for the Traditional leagues and week-long tournament. Over 55 teams tournaments shifted to esports registered for league offerings for a total leagues. Registration and league of 81 three-week league participants. format was similar to previous quarters and marketed on ASI’s social media channels. Six video game offerings were available 1,855 during spring quarter. Instagram Trivia Thursday participants during New Discord platform was utilized to allow esports spring quarter. participants to communicate with staff and other participants. Collaborated with the Following Campus Partners on Programming: Free play esports sessions were offered for participants to play Mark S. Reuling weekly with less commitment Volleyball Tournament 122 Instagram posts reached and managed on Discord. Campus Health & Wellbeing a total of 644,168 users. Virtual Programing Intramural Sports champ shirts International Women’s Day Cal Poly Esports Club, ASI Aquatics, were mailed to tournament, ASI Poly Escapes, ASI Public Relations, post had the most likes with league, and challenge winners. Communications, & Marketing a total of 157.
ASI Programs Page 47 ASI MANAGED FACILITIES FACILITY OPERATIONS
ASI manages day-to-day operations for these facilities and annually develops ASI SERVES AS THE strategic initiatives designed to improve LEASEHOLDER FOR THE facility functions. • Cal Poly Recreation Center • Cal Poly Sports Complex • Doerr Family Field • Julian A. McPhee University Union • Orfalea Family and ASI Children’s Center
ASI Managed Facilities Page 49 HIGHLIGHTS
• A Facility Impact Planning Committee was established led by the Director—Facilities Management with representatives from the Facility Operations team for each ASI-managed facility, ASI Public Relations, Communications, and Marketing department, and the Director of ASI Children’s Programs. Together the team reviews facility updates and projects to assess impacts and develop plans for communication needs. • The Facility Impact Planning Committee finalized the Public Safety Power Outage Response Plan, created for all ASI-managed facilities and organizational programming.
ASI Managed Facilities Page 50 CAL POLY RECREATION CENTER
The Cal Poly Recreation Center is the premier The Recreation Center celebrated its eighth destination for fitness, recreation, relaxation, and anniversary since being remodeled in January 2020 wellness on campus. This cutting-edge facility offers and continues to operate with the goal of serving multiple exercise rooms, state-of-the-art equipment, as a fitness and wellness locale for all Cal Poly students. an indoor track, six gymnasium courts, six racquetball Faculty, staff, alumni, and emeritus staff are welcome courts, a wide variety of group fitness classes, to purchase memberships and utilize the facility. On equipment check out at The Pro Shop, personal a quarterly basis, the Recreation Center partners training, an Olympic-size lap pool, leisure pool, beach with Cal Poly Club Sports, Cal Poly Athletics, the volleyball courts, recreation areas, relaxation zones, Kinesiology department, and other campus partners and the ASI Poly Escapes Climbing Park. to host events and activities while working to ensure that student recreational use remains the top priority.
ASI Managed Facilities Page 51 699,628 HIGHLIGHTS TOTAL ENTRIES Student entries comprised 579,448 of • The Cal Poly Recreation Center Lap Pool Renovation total entries. project was completed in September 2019. Required renovations and replastering must be performed every 10 to 20 years to maintain a safe swimming environment. Additional re-tiling and improvements to the ADA ramp and deck were also made during the project. • 699,628 total entries from July 1, 2019–March 17, 2020. 579,448 are student entries.
DAILY AVERAGE ENTRIES: 5,500–6,000 Weekdays: participants 2,500–3,500 Weekends: participants
Busiest day: 7,492 member entries in September 2019.
82.82% 132,956 of all member entries entries in October, are students. the highest entry month. 18,734 unique student entries.
ASI Managed Facilities Page 52 CHANGES DUE TO COVID-19
Due to state, county, and public The San Luis Obispo County found All Building Services staff roles and health guidelines, the Recreation the Recreation Center uniquely responsibilities shifted as a result Center was closed on March 17, suitable to serve as an ACS, since it facility closures due to COVID-19. 2020 and did not re-open for the is a large facility, has excellent access Without the need for daily facility remainder of the academic year. to water and electricity, can be cleanings, shifts transitioned to accessed by public roads that do not Monday–Friday daytime shifts In April 2020, the Cal Poly run through other parts of campus, and priorities were adjusted to Recreation Center was prepared and primarily contains hard surfaces deep cleaning and large-scale to serve as an Alternate Care that are relatively easy to sanitize. maintenance projects. Site (ACS) in the event that local hospitals exceeded the amount Cal Poly Emergency Operations With the Recreation Center of patients that can be treated Center (EOC) Support: closure, daily maintenance of and housed safely. Space within fitness equipment and building • Director—Facilities Management Ron the Recreation Center was Skamfer and Assistant Director—Facility operations was not required. This constructed and furnished to serve Operations Robyn Wallman are active provided the opportunity for 650 patients. The ACS includes participants in the EOC taskforce for facility maintenance technicians use of restrooms, locker rooms, Campus Logistics. Ron serves as the to work on projects that typically Logistics Section Chief. administrative offices, gym courts, require a building closure or were exercise rooms, studios, racquetball • Developed operations reopening plans for postponed due to limited access the Recreation Center, Sports Complex, courts, and lobby spaces. As a state or knowledge of how to complete and Doerr Family Field to be approved by institution, Cal Poly has a duty to the EOC. the repair. the people of California to assist in • Director—Facilities Management Ron The following projects the response to public emergencies Skamfer serves as the ACS Operations were completed: and the requests of the governor Manager for Cal Poly, coordinating • Sanding and staining 15 University Union and local authorities. ongoing ACS maintenance support provided by Cal Poly Facilities and San office doors. Luis Obispo County. • Improving storage and organization in the Sports Complex storage shed. • ASI has maintained support for the • Full cleaning detail of all ASI vehicles. university by tracking all campus personal • Completing a full mechanical inspection protective equipment (PPE) inventory. and repair of two gator vehicles. • Rewiring and organizing the electrical supply in all study lounges.
ASI Managed Facilities Page 53 ACCOMPLISHMENTS
Collaborating with San Luis Obispo County for the ACS and facility shared use. • ASI relocated fitness equipment and lobby furniture, removed hand- key turnstiles, and completed preventative HVAC and plumbing maintenance in preparation for the ACS. • Developed a shared use agreement with the county outlining ASI facility access and limited operations in order to offer on-site recreational programming opportunities to the campus community.
ASI Managed Facilities Page 54 CAL POLY SPORTS COMPLEX
The Cal Poly Sports Complex features over 40 acres of outdoor lighted playing fields, five basketball courts, four soccer fields, three softball fields, and three turf fields available for general or reserved private use. Fields and courts are primarily used for student recreational sports programs, intercollegiate athletics, and outdoor club activities.
ASI Managed Facilities Page 55 HIGHLIGHTS
• Completion of a facility image gathering project with the University Marketing photographer Joe Johnston. Coordinated by the ASI Public Relations, Communications, and Marketing department, images captured will be used for communication purposes throughout the ASI website and facility reservation platforms.
CHANGES DUE TO COVID-19
• Cal Poly Sports Complex operations were • With the significant reduction of daily maintenance suspended during spring quarter due to COVID-19. and building operations requirements, the Reservations for spring and summer quarters opportunity was provided for facility maintenance were postponed or canceled, and new reservation technicians to work on projects that typically requests were not accepted. require a building closure or were postponed due to • Use of the facility for open recreation remained limited access or knowledge of how to complete the closed through the end of the academic year. repair. As a result, improvements for storage and organization of the Sports Complex storage shed were completed.
ASI Managed Facilities Page 56 DOERR FAMILY FIELD
Doerr Family Field is a synthetic turf field lined for flag football, NCAA football, and soccer. In collaboration with Cal Poly Athletics, Cal Poly Corporation, and University Housing, ASI opened the field in spring 2018. The field is open to the Cal Poly community for Frisbee, football, soccer, or fitness conditioning and used for student recreational sports programs, intercollegiate athletics, and special events.
ASI Managed Facilities Page 57 CHANGES DUE TO COVID-19
• Reservations for spring and summer quarters DOERR FAMILY were postponed or canceled, and new FIELD OPERATIONS reservation requests were not accepted. • Use of the facility for open recreation WERE SUSPENDED remained closed through the end of the DURING SPRING academic year. QUARTER DUE TO COVID-19.
ASI Managed Facilities Page 58 JULIAN A. MCPHEE UNIVERSITY UNION
Whether for studying, socializing, or guests touring establishments. It is fashioned with a variety of campus, the Julian A. McPhee University Union is seating areas, computer kiosks, charging stations, the gathering place for the Cal Poly community. Wi-Fi, hydration stations, and digital displays for Commonly referred to as the UU and the surrounding advertising and up-to-the-minute news or sports outdoor area as the UU Plaza, it acts as the hub for coverage. Conference rooms, Chumash Auditorium, campus activities. The UU is home to the majority of lounges, and the UU Plaza are available for ASI programs including ASI Events, ASI Club Services, reservation to hold meetings, conferences, or events. the ASI Craft Center, ASI Student Government, and ASI Business Services, in addition to the Chumash Auditorium, Chandler Lounge, San Luis Lounge, numerous university organizations, and dining
ASI Managed Facilities Page 59 HIGHLIGHTS
• The Alley and Mustang Station Patio project was completed with spaces reopening for use in March. In collaboration with the Cal Poly Corporation, the current spaces were updated to provide a more comfortable and vibrant outdoor area for students to lounge, study, and dine. Amenities included Improved lighting, heating for year-round usage, fireplace, outdoor TVs, and additional seating areas and furniture.
CHANGES DUE TO COVID-19
• University Union operations were to work on projects that typically suspended during spring quarter require a building closure or were due to COVID-19. The second postponed due to limited access floor remained closed throughout or knowledge the end of the academic year. of how to complete the repair. • With the significant reduction of As a result, the following projects daily maintenance and building were completed: operations requirements, the • Sanding and staining 15 University opportunity was provided for Union office doors. • Rewiring and organizing the electrical facility maintenance technicians supply in all ASI Managed Facilities study lounges. Page 60 ORFALEA FAMILY & ASI CHILDREN'S CENTER
Established in 1973, the Orfalea Family and ASI four months of age through kindergarten. Student Children’s Center features seven classrooms and an parents have first priority for enrollment, followed by outdoor area for play and discovery. Two full-time Cal Poly faculty and staff, alumni, and community teachers and several Cal Poly student employees members. The center is licensed and monitored by are present in every classroom to ensure each child Community Care Licensing, is a demonstration site for receives individual care and attention. The center the Outdoor Classroom Project, and has achieved all serves approximately 120 children that range from standards for national accreditation.
ASI Managed Facilities Page 61 CHANGES DUE TO COVID-19
• As Building Services staff roles and responsibilities shifted as a result facility closures due to COVID-19, two fulltime Recreation Center Building Service workers were assigned to the Children’s Center to support sanitization during operational hours. Priorities were adjusted to deep cleaning and large-scale maintenance projects, including all Children's Center classrooms, offices, common spaces, storage sheds, play yards, and the kitchen being disinfected. • During operational hours, occupancy was restricted to 60–65 children with a maximum of 10 children per classroom per the California Department of Education/Licensing and CDC guidelines.
ASI Managed Facilities Page 62 EVENT OPERATIONS
The ASI Event Operations team is staffed with both student and full-time employees who support the planning and execution of special events within ASI-managed facilities. Numerous event options and amenities 9,989 are offered with all space reservations available to students, Cal Poly CLUB RESERVATIONS affiliated programs, and non-Cal Poly affiliated groups. Spaces available processed for spaces for reservation range from conference rooms to large auditoriums and across campus. sport fields. This team works hard around the clock to deliver outstanding event support to client specifications. Their efforts happen behind the scenes from space reservation, audio and visual services, seating, event supervision, and event set up and take down — all accomplished to create a smooth and unforgettable event experience.
491 EVENTS 457 EVENTS 288 EVENTS Supported by Event Supported by Supported by Management including Event Supervisors. Audio Visual Staff. set-up, audio visual 2,462 hours worked by 2,074 hours worked by support, event supervision, student event supervisors. student audio visual staff. and take down.
ASI Managed Facilities Page 63 NOTABLE EVENTS:
• Kinesiology workshops • President's Fall Conference • Career Fairs • Hazing Prevention Week • Week of Welcome • Human Trafficking (multiple) Awareness Summit • SLO Days (multiple) • Dinner with Spike Lee • Fall Commencement • Change the Status Quo • US Pentathlon • Greek Goddess • Alternate Care Site (ACS) • Diversity Leadership Institute
CHANGES DUE TO COVID-19
• Due to cancellations of in-person gatherings, • Assistance provided from Event Operations for the physical distancing guidelines, and facility closures, coordination and setup of the Alternate Care Site event operations were suspended with staff roles (ACS) and Cal Poly’s Emergency Operations Center and priorities significantly adjusting for the virtual (EOC) headquarters. learning environment. • Reservations for ASI-managed facilities were postponed or canceled. Event Operations did not accept reservation requests for spring and summer quarters.
ASI Managed Facilities ASI CHILDREN'S PROGRAMS ASI CHILDREN'S PROGRAMS
The Orfalea Family and ASI Children’s Center receive second priority for enrollment. The center is one of the most sought-after learning provides a learning environment where children facilities on the Central Coast. are encouraged to explore their ideas and interests through detailed project work. Careful observation, Cal Poly students have first priority to enroll their documentation, and reflection of the children’s children at the center which provides quality early interactions with their environment and peers are care and education to children from four months of key components of the learning process. Family age through kindergarten. Cal Poly faculty and staff participation is essential, and the program embraces collaborative learning between adults and children in a carefully planned environment where the child is allowed to develop at their own pace.
ASI Children's Programs Page 66 120 HIGHLIGHTS CHILDREN were enrolled as of October 2019 144 children of faculty 823 and staff on the waitlist contacts were made with student staff for enrollment. through Zoom and phone calls during the shelter-at-home order. 100 STUDENT STAFF EMPLOYED PRIOR TO COVID-19.
New hiring protocol implemented for student staff which allowed more interaction during the hiring and training process.
CHANGES DUE TO COVID-19
• The Children’s Center closed on March 17, 2020 • New drop-off and pick-up procedures were implemented. and reopened at partial capacity on July 1, 2020. • Maintenance staff from the Recreation Center have 61 children were enrolled upon reopening. The facilitated additional cleaning throughout the day. center will remain at 50% capacity until physical • All payments and paperwork processing transitioned distancing measures are lifted. to an online format. ASI Children's Programs Page 67 FOOD PROGRAM
The Children’s Center participates in the federally funded Child and Adult Care Food Program (CACFP) which ensures that children receive nutritious meals and snacks. There is a critical relationship between food, health, and development, and this program provides children with the nourishment they need to learn, play, and grow. The program strives to offer meals 20,566 containing local, seasonal produce that reflect current dietary meals served guidelines. Meals are served family style to help children learn including breakfast, social eating skills and accommodations are made for children lunch, and snacks. with allergies or family food preferences. Great tasting, healthy food options are created on-site by Cal Poly student staff and are presented attractively to children to encourage healthy eating patterns for life.
New recipes introduced: 1 student staff member received a dietetic internship and 1 was accepted into Cal Poly’s nutrition $33,133 CHEESY PIZZA graduate program. federal reimbursement from the CACFP. ROLLS Meal preparation and service was abated BAKED SALMON during the closure of The Children's Center, NUGGETS March 17-June 30, 2020.
ASI Children's Programs Page 68 CAL POLY ROSE FLOAT Students of Cal Poly Universities in CAL POLY San Luis Obispo and Pomona work together each year to create the only student-built float that participates in the ROSE FLOAT annual Rose Parade in Pasadena, California.
The university’s Learn by Doing motto is exemplified levels are welcome to contribute to any stage of in all facets of the program as students get the creative process including designing, welding, hands-on experience turning their concepts into metal shaping, woodworking, painting, and flower creations. ASI oversees the management of the harvesting. Between October and November, Cal Poly Rose Float program for the San Luis Obispo students transport the San Luis Obispo campus campus. The initial stages of the float creation portion of the float down to the Pomona campus occur each January when the float theme is where the float will be completed and driven to the chosen from over a hundred designs entered in parade location for its debut on New Year’s Day. the annual Concept Contest. All majors and skill Through this unique experience, students have the opportunity to compete with professional float builders to win prestigious awards and have their work showcased on international television. "Aquatic Aspirations" Concept Art
PARADE THEME: "THE POWER OF HOPE" FLOAT TITLE: "AQUATIC ASPIRATIONS"
"Aquatic Aspirations" conveys the story of an decorating a float to exemplify their optimism optimistic submarine that sets out into the deep and perseverance. These students set off on an blue sea aspiring to discover fortune and riches, exploration into their futures, not knowing what but instead comes across something better than treasures they might encounter aspiring to achieve expected — a breathtaking underwater home their goals. The spirit of discovery conveyed by thriving amongst the pieces of an old sunken ship. this float embodied the idea that no matter what The Rose Float students of Cal Poly Pomona and dreams you strive to achieve, hope can be a San Luis Obispo came together to embark on a powerful guide to reaching your own treasure. year-long journey of designing, constructing, and
Cal Poly Rose Float Page 71 THE FLOAT WAS COVERED WITH 23,000 BLOOMS. 10,000 ROSES 1,000 CRANE QUEEN KALE 2,800 PROTEA 3,400 GERBERA DAISIES 5,800 IRISES
A variety of plant materials and seeds including chickpeas, coffee beans, cranberries, crushed popcorn kernels, golden flax seeds, seaweed, Spanish moss, split peas, and white beans were also used.
Cal Poly Rose Float Page 72 HIGHLIGHTS
• Cal Poly was near the front of the parade and the first float behind CAL POLY’S the parade’s sponsor. Tournament of Roses President Laura Farber chose Cal Poly for this position 59TH TROPHY due to the "amazing hope and 37 optimism conveyed by the AND 8TH IN A ROW. students and program." MILLION • 4 student operators were inside the WINNER OF THE people worldwide float. From the San Luis Obispo watched the campus, manufacturing engineering Rose Parade on student Walter Trygstad DIRECTOR AWARD television and over drove the float and computer FOR THE FIRST TIME engineering student Connor Graves 700,000 watched in controlled the float’s animation. FOR THE "MOST person in Pasadena. OUTSTANDING ARTISTIC DESIGN AND USE OF FLORAL 311 new students signed up to participate in the AND NON-FLORAL Rose Float program at MATERIALS." the Week of Welcome Showcase in September. 55 of those students attended the first lab day during fall quarter.
Cal Poly Rose Float Page 73 95% Final Float: of the flowers used on Cal Poly’s float were 18 FEET WIDE, grown in California. 55 FEET LONG, 9,100 MILES were logged by Rose Float 30 FEET TALL, trucks in support of the program. The float earned California AND WEIGHED Rose Float rental vans tallied 49 Grown Certification for the round trip carpools to Pomona ninth consecutive year at a NEARLY 40,000 and Pasadena carrying 279 ceremony on Dec. 31, 2019 participants. All Rose Float led by California Secretary POUNDS. carpools moved to the use of of the Department of Food Cal Poly’s 72nd rental vans instead of personal and Agriculture Karen Ross. vehicles to provide the safest Certified floats must be consecutive entry and possible transportation decorated with more than the only student-built for participants. 85% of cut flowers and float in the 131st greens from California. Rose Parade.
CHANGES DUE TO COVID-19 All meetings moved to a virtual format. Annual design feedback meeting was held The transition was seamless as the program virtually for the first time. 57 participants has a long history of video conferencing attended the 7-hour Zoom meeting, and between participants from both campuses. new electronic polling systems were utilized to make the final selection. Cal Poly Rose Float Page 74 SAFETY PROGRAMS 145 certifications obtained between SAFETY PROGRAMS July 2019–April 2020 issued to ASI staff and Cal Poly community members in the following courses: ASI is committed to not only educating and training our employees on safety, but also providing Adult and Pediatric CPR educational opportunities to the community. Our AED facilities are managed by facility supervisors who are trained as first responders for a variety of First Aid emergency situations including evacuation, fire safety, and CPR administration. Throughout the year, Lifeguard Training ASI offers a selection of classes including CPR/AED certification, lifeguard certification and review, and CPR/AED/First-Aid first-aid certification to ASI employees, students, and Instructor the community at the Cal Poly Recreation Center. Representatives from all areas of ASI serve on the Administration of ASI Safety Committee which meets on a monthly Emergency Oxygen for staff basis to increase safety training and communication throughout the organization.
STAFF RESPONDED TO 528 INJURIES RESULTING IN 11 EMS CALLS AT ASI-MANAGED FACILITIES.
Safety Programs Page 76 BUSINESS SERVICES BUSINESS SERVICES
The ASI Business Office serves as the operational location for numerous internal services including Accounting, Human Resources, Information Technology, and general corporate administration. This is the hub that supports all programs and services of ASI.
Business Services Page 78 ACCOUNTING ASI Accounts Payable Payments:
The ASI Accounting department handles all financial matters for the entire organization. Responsibilities for this department include managing 2,234 program accounts, general accounting services, legal compliance, and Paper Checks tax reporting. ASI Accounting is recognized as a resource among other campus partners, helping with researching transactions or providing assistance for students. Accounting often collaborates with campus 359 partners to clarify and simplify processes that require involvement by Direct Deposit multiple departments.
ASI Payment Request Forms Serviced: 11,575 3,172 ASI Payroll Checks Student Organization 1,740 4,522 paper checks Payment Request Paper Checks 7,053 direct deposit Forms Serviced 405 Direct Deposit 7,053 562 Student Organization ASI and Student Accounts Payable Organization Purchase Payments Orders.
Business Services Page 79 HIGHLIGHTS
• Collaborated to improve procedures and • In Oct. 2019, successfully hired for a one- expectations for expenses, such as food purchases year temporary Accounts Payable and Fixed and travel meals. These adjustments simplified Accounting Technician II. travel claim forms, making them easier to complete • Successful collaboration with Cal Poly Corporation and audit. to implement paperless workflow processes and • Working with So Cal Gas and ASI Facility Operations maintain accounting processes with a hybrid of Recreation Center staff, the Accounting Supervisor remote work and in-office services. was able to obtain over $18,000 in rebates for pool • Worked with staff throughout ASI departments to panels installed during summer 2019. test and implement digital purchase order process. • Implemented first phase of paperless accounts payable workflow for purchase orders. Continued progress will automate ASI’s purchasing processes and reduce paper usage throughout the organization.
CHANGES DUE TO COVID-19
• Transitioned all accounts • Switched to an entirely • Payable processing schedules payable and accounts digital journal entry workflow. drastically changed to minimize receivable functions to digital This created significant the frequency of in-person processes. Only minimal paper- efficiencies with faster posting work needed for handling based processes remain, such to the general ledger, in paper checks that remained as mail or bank deposits. addition to decreased use required to be issued. • Physical inventory put on-hold of paper and storage space • Banking services were and then waived as an audit dedicated to storing back-up redefined with the closure requirement due to continued documentation. of Chase Bank on-campus. COVID-19 restrictions. • Implemented paperless Physical deposits required • Payment processing transitioned accounts payable processes in delivery to off-campus Chase to scanned documentation and time for the new fiscal year. Bank location with dual utilization of AdobeSign for custody until banking services digital signatures. are resolved. Business Services Page 80 HUMAN RESOURCES
ASI employment and job recruitment is managed through the ASI Business Office. ASI employs over 600 students, 78 full-time staff, and 74 intermittent staff who act as the driving force behind the organization’s ability to create quality programs and services for all students. On-campus employment through ASI provides valuable work experiences and leadership opportunities. Student employees are equipped with the tools to develop their skills in a professional setting with an organization that prioritizes academics above all else.
Hired
180 STUDENT STAFF IMPLEMENTED NEW TIMECARD HOLD PROCEDURES, MAKING FULL TIME STAFF 9 THE SERVICE COMPLETELY 3 INTERMITTENT STAFF PAPERLESS AND CENTRALIZED.
Business Services Page 81 HIGHLIGHTS
• Collaboration with Cal Poly Corporation Human • Simplified processes including electronic timecard Resources and ASI IT in an effort to implement an signatures. Employee Self Service program to streamline Human • Established the process for Lifeguard meal Resources and payroll inquiries and requests. period penalty review, audited timecards, and • Collaboration with Cal Poly Corporation Human collaborated with payroll to backpay applicable Resources and ASI IT during the transition to staff. Kronos timekeeping system. • Completed the Employee Handbook review • Collaboration with Cal Poly Corporation IT on for all current employees throug a digital implementation of The Work Number to take over acknowledgment form. employment verifications. • Successfully planned and executed a virtual End of • Conversion of fringe benefit package to MetLife Year Staff Celebration. through Morris and Garritano Insurance. • Assisted ASI Accounting with end-of-fiscal-year • Transitioned the ASI staff uniform distribution payroll audit in a new timekeeping system. process to ASI Recreational Sports Membership.
CHANGES DUE TO COVID-19
• AdobeSign was fully paper-based processes to department priorities to implemented to support a virtual workflows and digital complete. Completing claims is paperless process. The platform platforms. Zoom became the a timely project that demands has tremendously increased primary platform for meetings, a great amount of focus from efficiency for completing, interviews, and onboarding. department resources. storing, and tracking important • Employee furloughs occurred • Coordinated Remote Work documentation. Separation as a result of the pandemic. Reimbursements for all reports, direct deposit The department managed remotely working employees. forms, new hire paperwork, the furlough process for all timecard holds, volunteer non-essential student and forms, and leave of absence intermittent employees, IMPLEMENTED A documentation all transitioned including required notifications. to the AdobeSign platform. • Over 250 unemployment COVID-19 RETURN • Transitioned all in-person and claims were submitted, shifting TO WORK PLAN. Business Services Page 82 INFORMATION TECHNOLOGY
ASI relies on the Information Technology (IT) department to support day-to-day system operations for the entire organization. IT staff are committed to avoiding service interruptions and protecting student, employee, and customer data. 3,000+ The department provides technology set up and maintenance for all WORK ORDERS digital systems used throughout ASI facilities and programs. IT manages COMPLETED the ASI website and corresponding online registration services. All program areas work with IT staff to ensure documents and systems are compliant with the Americans with Disabilities Act (ADA) to meet California state laws and California State University protocol.
37% 85% decrease in backlog resolved on first response 25 COMPUTERS tickets 97% for including low- DEPLOYED priority requests including 2 MACS, 12 laptops, and 3 iPads for staff 6–HOUR 20–HOUR average response time average resolution time 2 hours not including 8 hours not including low-priority requests low-priority requests
Business Services Page 83 HIGHLIGHTS
• Assistant Coordinator Tony Fritzen received ASI’s Outstanding Service Award. • Completed analysis and production of a web-based ASI Student Government Elections Packet system. The system provided an improved user experience and secured data control. • Continued development of Production Schedules 2.0 for completion and beta testing. • Created new Amazon Web Services environment including servers for ASI website support. • Assisted with development of data connections for integration of the new ASI website with current applications. • Achieved security enhancements for all devices to meet all internal, Cal Poly, and CSU audit requirements.
CHANGES DUE TO COVID-19
• User support was enhanced Trainings included AdobeSign, to support remote work needs. through utilization of Zoom for a Microsoft Teams and One Drive, • Provided training for proper technician support room. SharePoint, Sites, and Last Pass. data storage and secure use of • Introduced ASI Tech Talk—a • Assisted preparation for personal hardware to mitigate biweekly training hosted by implementation of FusionGo, a increased security vulnerability IT on the Zoom platform. IT mobile app available through with amplified user accessibility representatives offered detailed the already utilized Fusion to ASI network resources. trainings on a variety of tools platform that allows for user • Reduced financial impacts by and developing technology to authentication for touchless entry upgrading current equipment, assist users in the remote work into ASI-managed facilities. alleviating the need for new environment. The platform • Assisted in the purchase of 12 hardware purchases. allowed attendees to receive new laptops and distribution • Rescheduled several planned direct feedback on solutions of ASI computers and other technology adjustments due to while increasing digital skillsets. miscellaneous equipment for staff limited resources or hardward Business Services availability. Page 84 PUBLIC RELATIONS, COMMUNICATIONS, & MARKETING
The Public Relations, Communications, and Marketing department supports all ASI programs, facilities, and staff in areas including media relations, employee communications, content creation, social media, outreach, presentations, signage, and branding. The department employs 3 targeted boosted Facebook student graphic designers, photographers, and marketing assistants who and Instagram promotions, complete projects and assignments for all aspects of the organization. reaching a total of Department staff utilize multichannel advertising and marketing campaigns to effectively communicate the organization’s brand message 66,796 PEOPLE across all ASI program areas. In addition to traditional marketing systems such as printed materials, outreach booths, and digital newsletters, FOR THE VIRTUAL ASI also utilizes multiple social media outlets, the ASI website, on-demand and live-stream videos, and digital TV displays to effectively ASI ELECTIONS. communicate news and happenings to the campus community. The department continually explores usage of new communication channels to increase ASI’s reach. 180 55 219 individual designed pieces Photography/Videography Graphic Requests for the ASI Elections Requests Completed Completed
Business Services Page 85 HIGHLIGHTS
• Assisted with planning and communications for virtual ASI elections and recruitment including creating social media content, web content, videos, communications, and graphic assets to be sent to the candidates to utilize during active campaigning. On the day of the results announcement, the department shared the results through numerous pages on the newly launched website. • Implementation of the new Master Social Media Google Calendar during spring quarter as a comprehensive planning document for the quarter and to coordinate efforts across all channels. The department increased frequency of social media • Launched the new ASI website. The project has analytics tracking and reporting from a monthly been more than three years in the making and basis to a weekly basis. This was implemented to has been a true collaboration between all areas share social data and reports with campus. of the organization and the university. From day one, students and the student experience drove • Supported University Marketing’s endeavors for the every decision. With the necessity to offer virtual creation of a global campus events guide through programming and services immediately, the new the Cal Poly Now app. website was modified to reflect and promote ASI’s spring quarter virtual offerings. • As part of the ASI Facility Impact Planning BREAK FREE WEEK Committee, assisted in the creation of a strategic Collaborated with ASI Recreational Sports to create Public Safety Power Shutoff (PSPS) communication Break Free Week, a week-long campaign for non- and outreach plan. As part of the plan’s safety members of the Cal Poly Recreation Center to protocols and procedures, developed and distributed experience the facility without charge. communications materials including signage to all ASI-managed facilities and program areas. • Support for training and onboarding of a new, 331 TOTAL ENTRIES fulltime Assistant Coordinator—ASI Recreational 69 patrons who used facility more than once Sports Marketing and Assessment. Staff (39%), Alumni (35%), Faculty (17%)
Business Services Page 86 SOCIAL MEDIA HIGHLIGHTS
ASI Public Relations, Communications, and Marketing currently maintains eight Facebook pages, seven Instagram accounts, one YouTube page, one LinkedIn page, two Snapchat accounts, and one Twitter account. During the 2018–19 academic year, the department boosted ASI’s social media presence through social media trainings, increased postings, and cross-promotions between program accounts and with campus partners.
HIGHEST PERFORMING POST ON @CALPOLYASI INSTAGRAM: Most likes (714) Most impressions (6,014) Most shares (154) Highest reach (5,610) Highest engagement (752) Most saved post (20) Most follows (9) 2nd in comments (18)
74,761 4,126 626 TOTAL INSTAGRAM TOTAL INSTAGRAM TOTAL POSTS ENGAGEMENTS FOLLOWER INCREASE 13,653 followers July 1, 2019 to 17,779 followers June 4, 2020
Business Services Page 87 20,560 25,946 1,419 TOTAL FACEBOOK FOLLOWER INCREASE TOTAL FACEBOOK TOTAL YOUTUBE 19,732 followers July 1, 2019 to ENGAGEMENTS IMPRESSIONS 21,151 followers June 4, 2020 2,943 total Youtube views 327 TOTAL LINKEDIN 847 Total watch time 113.1 hours TOTAL FACEBOOK FOLLOWER INCREASE 3,317 followers July 1, 2019 to POSTS 3,644 followers June 4, 2020
Highest performing LinkedIn post: CAL POLY RECREATION 5,606 Impressions CENTER 8TH ANNIVERSARY 3,769 Post Clicks Engagement rate CELEBRATION 68.89%
Highest performing post on Cal Poly ASI Facebook: COVID-19 SAFETY PRECAUTION 2,175 Impressions CLOSURE FOR CAL POLY 108 Post Clicks RECREATION CENTER 27 Link Clicks 134 Engagement rate
Highest performing post on Cal Poly Associated Students, Inc. YouTube: COOKING WITH 1,106 Views ANTONI POROWSKI— 46.1 Hours of watch time CARBONARA
Business Services Page 88 CHANGES DUE TO COVID-19
• Starting March 6, the department Department staff continued Communications, attending became greatly impacted by creative project work through weekly meetings with campus prioritized communications Adobe Suite and Creative Cloud. representatives to provide a needs surrounding the COVID-19 • Additional marketing services high-level overview of items pandemic, significantly adding to created to expand upon current accomplished and new objectives the management of current projects. platforms and new communication set for each operational period. Any communications based on tools to allow for ASI to continue • Pushed to launch the new ASI or resulting from the topic, the providing events, involvement website to support the transition department Director, Coordinator, opportunities, and experiences to to virtual programming. Capabilities and Assistant Coordinator were students in the virtual environment. including supporting video and responsible for the creation, editing, This included options for both links for virtual programming and and approval for content also website and social media such the ability to quickly add web attendance at meetings with campus as live video platforms on Zoom, alerts and update information communicators or EOC on behalf Instagram, IGTV, Facebook and made the launch critical to the of ASI regarding planning and YouTube, and the creation of a success of virtual programming. needs assessment. Microsoft Stream account for Post launch, the department Communications included signage, digital video content requiring a Cal Poly assumed ASI IT’s responsibilities graphics, newsletters, articles, social email address for access. for updating and maintaining media, emails, website updates, and photography or videography. • Support for the content creation, content on the website. • By March 16, transitioned to the brand review, and development • Print projects were significantly remote work environment and of the ASI Access app to support reduced and design efforts support of virtual programming touchless entrance for ASI- shifted to digital or video-based with minimal adjustment. managed facilities. collateral. The need of additional Continued use of Workzone • The Director—University web graphics and content for for all organization design, Union Michelle Crawford and programming, blog articles, or photography, videography, Coordinator—Public Relations, section updates, and emphasis or communications requests. Communications, and Marketing on videography and web-based Workzone provides digital access Dora Mountain became active platforms for events or video to projects by department, members of the university’s sharing impacted all student allowing for a centralized Emergency Operation department's workload. communication spot for users. Center (EOC) Taskforce for
Business Services Page 89 ASI BUDGET
The primary funding for ASI comes from student serve students through ASI programs and services, fees comprised of two major components: the ASI as well as the maintenance and operation of fee of $113.56 per quarter and the University Union ASI-managed facilities including the Julian A. McPhee fee of $254.69 per quarter. These fees are collected University Union, Cal Poly Recreation Center, when Cal Poly students enroll in classes and provide Cal Poly Sports Complex, Doerr Family Field, and base funding for all operations. Fees are intended to the Orfalea Family and ASI Children’s Center.
Business Services Page 90 TOTAL REVENUE 2019–20
REVENUES TOTAL: EXPENSES TOTAL: $18,995,380 $19,165,432
Total Student Total Staff Costs Fee Revenue $11,755,229 $15,965,580
Total Other Costs Total All Other Revenues $7,410,203 $3,029,800 (includes user fees, rental income, grants/contracts, investment income, etc.)
Business Services Page 91 EXPENSE ALLOCATION 2019–20 BREAKDOWN BY DEPARTMENT:
Administration 25% (Accounting, IT, HR, General Administration) $4,868,603
Athletic Scholarships 17% (Student fees collected on behalf of & managed by Cal Poly Athletics) $3,322,832
Cal Poly Recreation Center Facility Operations 14% $2,764,757
Orfalea Family & ASI Children’s Center 12% $2,265,821
University Union Facility Operations 10% $1,833,626 Cal Poly Recreation Center Programs 8% $1,498,949 ASI Events & Programs 8% $1,609,668
ASI Student Government 3% $560,332
Cal Poly Clubs 2% (Club funding & administration) $336,120
Student Community Services 1% (Student fees collected on behalf of & managed by the Dean of Students programs) $104,724
Business Services Page 92 THANK YOU FOR VISITING OUR ORGANIZATION. WRITTEN, DESIGNED, AND PRODUCED BY ASSOCIATED STUDENTS, INC.
California Polytechnic State University San Luis Obispo asi.calpoly.edu | 805-756-1281